JP2003067640A - Server used for member revival and control method therefor - Google Patents

Abstract

PROBLEM TO BE SOLVED: To easily provide a utilization environment when a member who used to be the member has been admitted again. SOLUTION: In a network service system in which a server and a plurality of clients can be interconnected, the server is provided with a member data base storing a member file including an identification code for identifying the member for each member. At the time of receiving a withdrawal request including the identification code from the client, the server stores a stop flag in the member file specified by the identification code corresponding to reception of the withdrawal request. Also, the server receives a readmission request including the identification code from the client as well (step 93). The server deletes the stop flag stored in the member file specified by the identification code corresponding to the reception of the readmission request (step 103).

Description

Detailed Description of the Invention

[0001]

TECHNICAL FIELD The present invention relates to a server used for member revival and its control method.

[0002]

BACKGROUND OF THE INVENTION Generally, a person who intends to receive an online service provided via the Internet or the like informs a service provider of his / her name (applicant, subscriber), address, etc. in advance ( Member registration). When member registration is performed, the service provider manages the name, address, etc. notified by the applicant. In response to the application, the service provider may issue a member ID and notify the applicant of it. The member ID notified to the applicant is used to manage the usage status of the online service by the applicant (member) by the service provider.

When a member later ceases to be a member (withdrawal), the service provider generally does not manage the name, address, etc. of the withdrawal member. That is, the information about the member when he was a member does not remain on the service provider side. Therefore, for example, in the case where the parameter of the character operated by the member in the network type video game (such as money held by the character, level, etc.) is saved by the service provider side, the cost ( Even if you re-enroll, you will not be able to restore the money, level, etc. that the game character has accumulated by spending the line fee and service fee). Further, when a member (former member) who has been a member re-enrolls, a process such as issuing an ID occurs again.

As described above, once the withdrawal procedure is completed, the information accumulated when the user is a member disappears. This was also a factor that hindered the former members' willingness to register again.

[0005]

DISCLOSURE OF THE INVENTION According to the present invention, when a person who has stopped being a member (withdrawal member) re-registers as a member, the server is controlled so that the usage environment at the time of being a member can be easily obtained. The purpose is to provide a method and a server for implementing this method.

A server control method according to the present invention is a control method for the server used in a network service system in which a server and a plurality of clients can be connected to each other through a network.
The server includes a member database storing a member file including an identification code for identifying each member and a stop flag in an ON state or an OFF state for each member. The server receives the withdrawal request including the identification code from the client, and turns on the stop flag of the member file specified by the identification code in response to the acceptance of the withdrawal request. When the re-enrollment request including the identification code is received from the client, the server turns off the stop flag in the on state stored in the member file specified by the identification code according to the acceptance of the re-enrollment request. To do.

A network service according to the present invention
A server used in the system is a member database storing a member file including an identification code for identifying each member and a stop flag in an ON state or an OFF state for each member, and a withdrawal request including the above identification code from the client. Depending on the acceptance method and acceptance of withdrawal request,
The member is identified by the identification code according to the means for turning on the stop flag of the member file identified by the identification code, the means for accepting the re-enrollment request including the identification code from the client, and the acceptance of the re-enrollment application. It is provided with means for turning off the stop flag in the on state stored in the member file.

Members who can use the network service system have a member identification code. The member identification code is notified to each member. Using the notified member identification code, the server accepts the withdrawal request and the re-entry request (resurrection request).

The server has a member database that stores a member file created for each member. This member file stores the identification code and the stop flag in either the ON state or the OFF state. When the withdrawal request is accepted, the server turns on the stop flag of the member file for the member who has made the withdrawal request.

When the re-enrollment request including the identification code included in the member file in which the stop flag in the ON state is stored is accepted, the server changes the stop flag of the member file from the ON state to the OFF state ( Stop flag is lowered).

As described above, according to the present invention, even when a withdrawal request is received from a member, the server turns on the stop flag for the member file without immediately deleting the member file for that member. Since the stop flag in the ON state is stored, the server recognizes that the member having the member file is the person who has made the withdrawal request. Since the member file is stored in the member database as it is, if the stop flag is changed from the on state to the off state in response to the reception of the re-enrollment request, the member file returns to the original state. The identification code when you were a member before (withdrawal from membership) can be used for subsequent withdrawal requests, re-entry requests, and other requests.

[0012] In one embodiment, the member file includes:
The date when the stop flag is turned on is stored.
A member file in which the stop flag in the on state is stored is searched, and the elapsed time from the day when the stop flag is turned on in the member file extracted by the search to the day when the search is performed is a predetermined period. It is judged whether or not it exceeds (it may be judged whether or not it is the same period as the predetermined period). The member file is deleted from the member database when the elapsed period exceeds a predetermined period. Member files for ex-members who do not request re-enrollment within the prescribed period are deleted from the member database.

When the network service system provides the members with various contents (music data, cartoon data, image data of video games, etc.), the server has the network service system. Content in which a content file containing information about content provided to members (for example, information about music data and manga data provided to members, experience value of video game characters, money, level, etc.) is stored for each member・ A database is provided. In this case, the member file further includes link information to the content file stored in the content database. When the above-mentioned elapsed period exceeds the predetermined period, the member file is deleted from the member file, and the content file linked to the member file specified by the above link information is deleted from the content database. To be done.
Of course, if the re-enrollment request is accepted within the prescribed period (if the stop flag of the member file is changed from ON state to OFF state), the member file returns to its original state and the content linked to the member file -Files are never deleted from the content database. Members who have re-enrolled can continue to use the information about the content stored in the content database in the same state as they were when they were a previous member.

In another embodiment, the member file stores the date when the stop flag is turned on and the electronic mail address. A member file in which the stop flag in the on state is stored is searched, and the elapsed time from the day when the stop flag is turned on in the member file extracted by the search to the day when the search is performed is a predetermined period. It is judged whether or not the time is over (may be judged whether it is the same period as the predetermined period). An e-mail is sent using the e-mail address stored in the member file whose elapsed period is within a predetermined period (or whose elapsed period is shorter than the predetermined period). For example, information for prompting a former member who has made a withdrawal request to re-enroll (for example, the method of re-enrollment, the parameter of the character that was operated when the user was a member in the network video game (character possession). The amount of money you have, your level, etc.)) can be notified by e-mail.

[0015]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENT FIG. 1 is a block diagram showing the overall structure of an online service system.

The online service system is basically composed of an online service computer group 1 and a plurality of client computers 3 (hereinafter referred to as clients 3) which are mutually connected through a network (Internet or the like). Composed. When the Internet is used as a network, it is generally assumed that the client 3 and the online service computer group 1 are connected by the client 3 to the ISP.
(Internet Service Provider) The server 2 is accessed. An IP address is assigned to the client 3 by the ISP server 2. The IP address assigned by the ISP server 2 identifies the address of the client 3 in the Internet environment (the other computer connected to the Internet recognizes the client 3 as one of the computers connected to the Internet). After that, data is exchanged between the client 3 and the online service computer group 1 via the network. Less than,
It is assumed that the client 3 and the online service computer group 1 are connected to each other via a network.

The online service system is a system based on the online service computer group 1 providing various application data (including programs) to the client 3. Distribution of content data (manga data, music data, web pages, etc.), transmission of data processed by online service computer group 1 (image data for video games, etc.), transmission of application programs, electronic mail Send and receive, chat,
The online service computer group 1 performs processing for data transmission / reception (character data transmission / reception in almost real time) and the like.

In the online service system, users (members) who can use various application data provided from the online service computer group 1 are specified in advance. The above-mentioned various application data are distributed from the online service computer group 1 to the client 3 used by the user who is a member. As will be described later, there are two types of members of the online service system: main members and sub members. A system usage ID is given to each of the main member and the sub members. The system usage ID given to the main member is called the main account, and the system usage ID given to the sub member is called the sub account.

Online service computer group 1
Includes a plurality of server computers (hereinafter referred to as servers). The outline of the function of each server is as follows.

Authentication server 11: a server for performing processing for user (member) authentication. The data (ID, password, etc.) used for user authentication is stored in the member database 26 connected to the business server 16.

Content management server 12: A server for processing purchase contracts, cancellations, etc. of paid content. In the content management database 22 connected to the content management server 12, data indicating the purchase status of the content,
Stored for each content account (described later).

Profile server 13: user (member)
This is a server that manages the profile of. Profile database connected to profile server 13
As will be described later, in 23, data relating to the connection state (either online or offline) between the client 3 and the online service computer group 1 and data such as the handle name of the member in the online service system are online. -Stored for each service account (described later).

Chat message server 14: a server for processing chats and messengers. Chat connected to chat message server 13
The message database 24 stores data for providing members with a chat function and a messenger function.

Back-end server 15: A server that performs processing for operating the entire online service system. The back-end database 25 stores content data (music data, cartoon data, etc.) provided to members, data regarding characters appearing in a video game, and the like.

Business server 16: A server for joining members, withdrawing members, and changing the setting status. A member database 26 is connected to the business server 16. As will be described later, the member database 26 stores a system usage ID and the like.

Call Tracking System Server 1
7: A server that performs processing for customer support.

FIG. 2 shows the overall structure of a video game device used as one of the clients 3.

The video game device 31 includes the game console body 3
2, a controller 33 for operating a pointer or the like appearing on the display screen, a memory card 34 for recording the progress of the game, and a hard disk drive storing a hard disk for recording programs and data.
35, the communication device 36 for connecting the game machine main body 32 to a network such as the Internet, and the input of image signals (graphic data) and audio signals (sound data) output from the game machine main body 32, An output device (such as a CRT display device having a speaker) 44 that displays the image represented by the image signal on the display screen and outputs the sound represented by the audio signal from the speaker. The controller 33, the memory card 34, the hard disk drive 35, and the communication device 36 are all detachably connected to the game machine main body 32. The game machine main body 32 is detachably connected to the output device 44.

On the front end surface of the game machine main body 32, a CD on which programs and data for video games are recorded.
-ROM (or DVD-ROM) (hereinafter, simply CD-
A disc tray 42 for loading a ROM 43)
Is provided. The CD-ROM 43 is placed on the disc tray 42. A reset button 40 and an eject button 41 are provided on the right side of the disc tray 42. Reset button 40 is for game console 32
It is used to initialize (reset) the RAM built in the. The eject button 41 is used to store the disc tray 42 in the game console main body 32 or to release the disc tray 42 from the inside of the game console main body 32 (open / close of the disc tray 42). Further, on the front end face of the game machine main body 32, a memory card slot 37 for connecting the memory card 34, a controller connector 38 for connecting the controller 33, a hard disk drive 35, a communication device 36, and other components. Two USB (Universal Serial Bus) connectors 39 for connecting external devices are provided. In FIG. 2, the memory card 34 is inserted into the memory card slot 10.
However, one controller 33 is connected to each controller connector 11. Two USB connectors
12 includes a hard disk drive 35 and a communication device 36.
Are connected respectively. The controller 33 includes a cross key for moving a pointer or the like up and down, left and right (including diagonally) on the display screen of the output device 44, a button used for decision making and cancellation, selection of menu display, etc.
(Circle) button, × (Bat) button, □ (Square) button,
△ (triangle) button), other buttons, joystick are provided.

In the online service system, for each member, three types of accounts (user,
Accounts, content accounts and online service accounts). 3 shows the data structure of the user account, FIG. 4 shows the data structure of the content account, and FIG. 5 shows the data structure of the online service account.

The user account (FIG. 3) is a basic account for using the online service system. The user account is, more specifically,
Refers to each of the four accounts: main account, sub account 1, sub account 2, and sub account 3. Main account, sub account 1, sub account 2, and sub account 3
The data that includes is in the user file (main user
File, sub user file). For example, each of a family of four has an online service
When using the system, each of the four people is given one main account, one sub account 1, one sub account 2 and one sub account 3. Regarding billing, the person who is given the main account (member identified by the main account: main member)
Done against. User files including user accounts (main account, sub accounts 1 to 3) are stored in the member database 26 connected to the business server 16 (details will be described later).

The content account (FIG. 4) is an account (content ID) assigned to each content (generally paid content) provided to the member by the online service system. The data including the content account is stored in the content file. The content file links to the main user file or sub user file described above. Maine·
Account, sub account 1, sub account 2
Alternatively, data such as the usage status of various contents provided by the online service system by the member identified by the sub account 3 is
Stored in the content file that contains the account.
As data contained in the content file, data regarding purchase / non-purchase of content, content account name, content account password used for authentication processing to use content identified by the content account name, network type The number of characters used in a video game, the parameters of each character (the character's age, strength, etc.) are included. The content file is stored in the content management database 22 connected to the content management server 12.

The online service account (FIG. 5) is an account (online service ID) accompanied by data relating to the usage status of the online service system (whether or not it is connected). The data, including the online service account, is stored in the online service file. content·
Like accounts, online services files link to the main user files or sub-user files described above. The data stored in the online service file includes data related to online connection status (whether online or offline), data related to active handle number, detailed status data when online (away, busy, etc.), A friend list (eg, a list of members in a networked video game who wishes to have a video game with them), a black list (eg, a networked video game, who does not want to have a video game with them). There is a desired member list), handle information (for example, data regarding characters operated by members in a network video game, etc.). The online service file is stored in the profile database 23 connected to the profile server 13.

FIG. 6 shows the state of the records stored in the member database 26, and FIG. 7 shows the contents of the files stored in the records.

The member database 26 stores a plurality of records. Stores 4 user files (main user file, sub 1 user file, sub 2 user file and sub 3 user file) including user account (system usage ID) in each record Can be made.

In the main user file 26A, "system use ID", "system use password", "mail account", "mail password", "name", "reading", "date of birth", "Postal code",
"Address", "Contact phone number", "Enrollment date", "Charging start date", "Content account", "Online service account", "Stop flag",
It includes items such as “withdrawal date and time”, “re-enrollment date and time”, and “recharge start date and time”, and data related to these items.

The "system use ID" is an identification code for identifying each member using the online service system.

The "system use password" is a code (characters, numbers, etc.) used in the member authentication process (login process).
Symbol, or a combination thereof).

The "mail account" is an ID for identifying a member when using the electronic mail function.

The "mail password" is a code (character, character) used in the authentication process when the electronic mail function is used.
Numbers, symbols, or combinations thereof).

The name, furigana, date of birth, postal code, address, and contact telephone number of the member identified by the system use ID described above are stored.

The "enrollment date and time" is the above system use ID
The date and hour, minute, second when the member identified by is registered as a member who uses the online service system.

The "charging start date and time" is the year, month, day, hour, minute, and second when charging is started for the pay service provided by the online service system.

The "content account" is the above-mentioned content account for the member identified by the above-mentioned system usage ID. Depending on the content account, user files (main user
File) and the content file are linked.

[Online Service Account]
Is the online service account described above for the member identified by the system usage ID.
Online service account allows users to
File (main user file) and online
Link with the service file.

The "stop flag" is a flag indicating stop of use of services (distribution of application data, etc.) provided by the online service system. As will be described later, when the member using the online service system performs the withdrawal process, a flag is set in the stop flag column (the stop flag “0” is rewritten to the stop flag “1”). The user of the user file with the stop flag "1" (the user identified by the system usage ID) cannot receive the service provided by the online service system (delivery of application data etc. is rejected). ).

"Withdrawal date and time" means online service
This is the date, hour, minute, and second that the person who was a member of the system withdrew due to the withdrawal process.

The "re-enrollment date and time" is the re-enrollment date and hour, minute, second when the member who once withdrew becomes a member again by performing the registration process again.

The "recharge start date and time" is the date, hour, minute and second when the re-enrolled member resumes the charge for the pay service provided by the online service system.

The sub user files 26B to 26D also have the same items as the above-mentioned main user file 26A.
The data stored in the sub user files 26B to 26D is different from that of the main user file. Four members (one main member and three sub-members) identified by the system usage IDs included in each of the main user file 26A and the sub user files 26B to 26D are online services. Treated as separate members in the system.
For the sub user files 26B to 26D,
The data does not necessarily have to be stored.

FIG. 8 shows the client 3 in the withdrawal process.
3 is a flowchart showing the flow of processing of the business server 16. The withdrawal process is a process for a member who has been a member of the online service system to quit the membership (become a member).

A communication program (browser) is started in the client 3 (step 51). When the user of the client 3 inputs the URL (Uniform Resource Locator) of the online service system from the input device (step 52), the main window data is HTTP included in the business server 16 (or the online service computer group 1). It is transmitted from the server (not shown) to the client 3 (step 61). A main window (not shown) is displayed on the display screen of the display device of the client 3.

The main window is provided with fields for inputting the system use ID and password notified to the main member and sub members in advance, a withdrawal button, a member information button, and the like. The user of the client 3 inputs the system use ID and password using the input device and clicks the withdrawal button. The system use ID, password, and withdrawal request data are transmitted from the client 3 to the business server 16 (step 54).

The business server 16 determines whether or not the file storing the pair of system usage ID and system usage password transmitted from the client 3 exists in the member database 26 (step 62: authentication processing). In the authentication process, the business server 16 and the authentication server 11 work together (the authentication server 11 sends a processing command (packet) to the business server 16 and the business server 16 operates according to this processing command).

When it is determined that the file (record) storing the same system usage ID and system usage password sent from the client 3 is stored in the member database 26, the business server 16 terminates the withdrawal process. To execute. That is, the business server 16 determines whether the user who is the member identified by the system usage ID
Rewrite the stop flag of the file (main user file or sub user file) (see Fig. 7) from "0" to "1" (stop flag "1" is online
It means suspension of use of the service system). And
The withdrawal confirmation window data 62 is transmitted to the client 3 (step 62). On the display screen of the display device of the client 3, the fact that the withdrawal process is completed is displayed in characters (step 55).

The user file of the user who has undergone the withdrawal process described above is not immediately deleted from the member database 26 (record) in response to the withdrawal process and is kept for a certain period (for example, 3 months from the date of withdrawal process). Continue to be stored in the membership database 26.

FIG. 9 shows a user who has a stop flag set.
It is a flowchart which shows the flow of the process which delivers an electronic mail to the member who has a file. A program for performing the processing shown in FIG. 9 is stored in a storage device (not shown) connected to the business server 16. Of course, since the process is to deliver the e-mail, the business server 16 and the SMTP (Simple Ma
It goes without saying that the il Transfer Protocol) server (not shown) and the like cooperate to perform the processing.

A program (hereinafter referred to as a delivery program) for delivering an electronic mail to a member (a suspended member) having a user file for which a suspension flag is set.
Is set in advance in the business server 16 so as to be executed at a predetermined time on a predetermined day of the week, for example. At a predetermined time (for example, 10:00 am) on a preset day of the week (for example, Monday), the distribution program is executed by the business server 16.

When the distribution program is activated, the member database 26 is first accessed (step 71). A stop flag is set among the user files (master user file, sub user file) stored in a plurality of records stored in the member database 26 (stop flag "1") User files are extracted (step 72).

By using the mail account of the extracted user file, the text data urging the member to revive (become a member again) is delivered to the suspended member by electronic mail (step 73).

FIG. 10 is a flowchart showing the flow of data deletion processing. The data deletion process is a process of deleting a user file for which a predetermined period has passed since the withdrawal process from the member database 26 (record). The program for data deletion processing is stored in a storage device (not shown) connected to the business server 16.

The program for the data deletion process is set in advance in the business server 16 so as to be executed at a predetermined time every day, for example. At a preset time (for example, 10:00 am), the data deletion program is executed on the business server 16.

When the data deletion program is activated, the member database 26 is first accessed (step 8).
1). A stop flag is set among the user files (master user file, sub user file) stored in a plurality of records stored in the member database 26 (stop flag "1") Is extracted (step 82).

Next, the "withdrawal date" data of the extracted user file with the stop flag "1" is referred to. The data deletion program deletes, from the extracted user files, the user files for which three months have passed since the "withdrawal date and time" from the record (membership database 16). Further, the content file and the online service file linked to the user file are also deleted from the content management database 22 and the profile database 23.

As described above, in the online service system, even if the user performs the withdrawal process, the user file, the content file linked to the user file, and the online service file have a predetermined period. Until the time elapses, it remains stored in the member database 26, the content management database 22 and the profile database 23, respectively.
Therefore, if the user who once performed the withdrawal process again performs the member process within a predetermined period, the data when the user was a member (for example, character experience value data in a role playing game) is continuously used. can do.

In addition, the number of days until data deletion (file deletion) may be described in the electronic mail delivered to the suspended member. In this case, the business server 16 also calculates the number of days until data deletion (for example, 90 days (the number of days of about 3 months) minus the number of elapsed days (the number of days from the withdrawal date to the email sending date)). . Further, the e-mail delivered to the suspended member may state that if he / she becomes a member again by the date of data deletion, he / she can continue to use the experience value data of the character in the role playing game.

FIG. 11 is a flow chart showing the flow of the member revival processing (processing when a user (ex-member) who once withdrew once again joins). The same processes as those shown in FIG. 8 are designated by the same reference numerals, and duplicated detailed description will be omitted.

The main window (not shown) is provided with columns for inputting a system usage ID and password, a member information button, and the like. The system use ID and password are input using the input device and the member information button is clicked. The system use ID, the password, and the member information request data are transmitted from the client 3 to the business server 16 (step 91).

When it is determined that the system usage ID and system usage password pair sent from the client 3 is stored in the member database 26, the business server 16 sends the member information menu window data to the client 3. Yes (step 101). A member information menu window is displayed on the display screen of the client 3 (step 92). An example of the member information menu window is shown in FIG.

In the member information menu window W1,
Settings related to user information (name, etc.) (confirmation, change), settings related to e-mail (mail account change, mail password change), sub-account settings (add sub-account, specify kids, pause, (Delete and independent), Settings related to paid service customization (contract, move, cancellation, revival), Payment method registration settings, Payment method change settings, System use password change settings, System use member revival settings, System use members Includes clickable areas for resuming settings or viewing delinquency information.

When the character portion W1a of "member revival" is clicked, the process for reviving the member proceeds.

When the character portion W1a of "member revival" is clicked, the business server 16 performs the authentication process (step 101).
From the user file specified by the system usage ID used for the system usage ID, mail address, date of admission, date of withdrawal, name, reading, date of birth, postal code, address and contact telephone Read the number.
In addition, handle information (for example, information about characters used for network video games) from online service files linked to user files (game name, purchased character name, purchase date, purchase amount, etc.) (Members enjoy network video games using purchased characters) Read. System usage I read from user file
D, e-mail address, date of admission, date of withdrawal, name, furigana, date of birth, postal code, address and contact telephone number data, and handle information read from the online service file Based on HTTP
A member (not shown) creates member revival confirmation window data (HTML data). The created member revival confirmation window data is transmitted to the client 3 (step 102). On the display screen of the client 3, a member revival confirmation window W2 (FIG. 13) is displayed instead of the member information menu window W1.

In the member revival confirmation window W2 (FIG. 13), the system use ID of the former member, the date of admission, the date of withdrawal, the name of the applicant (former member), the reading, the date of birth, the postal code, and the address. And contact telephone numbers are displayed, along with mail account and handle information.
Handle information (In Figure 13, "001 Game No. 1 character 1
2000/10/1 1,000 ", etc.) is displayed to the right of
A delete input box is provided. If you want to delete the handle information upon re-enrollment, check this delete input box. The display color of the checked deletion input box changes.

A former member user who is about to be reinstated
If another user file is stored in the record in which the file is stored, the member's mail address for the other user file is also displayed.

At the bottom of the member revival confirmation window W2, a revival button W2a and a cancel button W2b are displayed. When the cancel button W2b is clicked, the member information menu window W1 is displayed again on the display screen of the client 3.

When the revival button W2a is clicked (step 95), the business server 16 changes the stop flag in the user file of the former member who is about to revive from "1" to "0". Further, when the delete input box of the member revival confirmation window W2 is checked, the handle information of the checked contents is linked to the former member's user file, the content file and the online service. -Deleted from the file. Further, the completion window data is transmitted from the business server 16 to the client 3 (step 103). On the display screen of the display device of the client 3, a window (member restoration completion window) showing that the restoration processing for the former member is completed (FIG. 14) is displayed (step 96).

As described above, in the online service system, even if the member performs the withdrawal process, the data regarding the member who immediately withdraws (user file, content file linked to the user file, and online service file). ) Is not deleted from the database. Since the stoppage flag is set in the user file of the member who has left the membership, the notification from the online service system can be sent to the member who has just left the membership by e-mail or the like. This is convenient for members and the like who have accidentally withdrawn due to an erroneous operation. From the user's point of view, there is no need to newly register for the restoration process, and the data (parameters of the game character (character age, strength, etc.) and profile information, etc.) when the user is a member can be used as is. There is a merit that you can do it.

[Brief description of drawings]

FIG. 1 is a block diagram showing the overall configuration of an online service system.

FIG. 2 is a perspective view showing an appearance of a game device.

FIG. 3 shows a user account data structure.

FIG. 4 shows a data structure of a content account.

FIG. 5 shows the data structure of an online service account.

FIG. 6 shows the contents of a member database.

FIG. 7 shows an example of a file stored in a record stored in a member database.

FIG. 8 is a flowchart showing a processing flow of a client and a business server in a withdrawal process.

FIG. 9 is a flowchart showing a flow of a mail delivery process to a suspended member.

FIG. 10 is a flowchart showing a flow of data deletion processing.

FIG. 11 is a flowchart showing a process flow of a client and a business server in a re-enrollment process (revival process).

FIG. 12 shows an example of a member information menu window.

FIG. 13 shows an example of a member revival confirmation window.

FIG. 14 shows an example of a member restoration completion window.

[Explanation of symbols]

1 Online service computer group 2 ISP server 3 clients 11 Authentication server 12 Content management server 13 Profile server 14 Chat message server 15 backend server 16 Business server 17 Call Tracking System Server 22 Content Management Database 23 Profile Database 26 Member Database 31 Game device 33 Input device 44 Display

Claims (7)

[Claims] 1. A server control method used in a network service system in which a server and a plurality of clients are mutually connectable through a network, wherein the server identifies each member for each member. It is equipped with a membership database that stores a membership file containing an identification code and a stop flag in the on state or off state. It accepts a withdrawal request containing the above identification code from the client, and responds to the acceptance of the withdrawal request by the above identification code. The stop flag of the identified member file is turned on, the re-enrollment request including the above identification code is accepted from the client, and is stored in the member file identified by the above identification code according to the acceptance of the re-enrollment request. A server control method that turns off the stop flag that is on. 2. The server includes a content database that stores, for each member, a content file containing information about content provided by the network service system to the member, and the member file is the content file. The method of claim 1, further comprising link information to the content file stored in a database. 3. The member file stores the date when the stop flag is turned on. The member file in which the stop flag in the on state is stored is searched, and the member file is searched and extracted. If the elapsed period from the day when the stop flag is turned on in the member file to the date when the search is performed exceeds the prescribed period, and if the elapsed period exceeds the prescribed period To
The method of claim 1, wherein the member file is deleted from the member database. 4. The member file stores the date when the stop flag is turned on. The member file storing the stop flag in the on state is searched, and the member file is searched and extracted. If the elapsed period from the day when the stop flag is turned on in the member file to the date when the search is performed exceeds the prescribed period, and if the elapsed period exceeds the prescribed period To
Delete the member file from the member database,
The method according to claim 2, wherein the content file linked to the member file specified by the link information is deleted from the content database. 5. The member file stores the date when the stop flag is turned on and the e-mail address. The member file storing the stop flag in the on state is searched and searched. In the extracted member file, it is determined whether the elapsed period from the day when the stop flag is turned on to the date when the search is performed exceeds a predetermined period, and the elapsed period is the predetermined period. The email is sent using the email address stored in the member file within.
The method described in. 6. The method according to claim 5, wherein the e-mail contains data of content for prompting re-enrollment. 7. The server used in a network service system, wherein a server and a plurality of clients are mutually connectable through a network,
The server is a member database that stores a member file including an identification code for identifying each member and a stop flag in an on state or an off state for each member, means for accepting a withdrawal request including the identification code from the client, withdrawal from membership. In response to the acceptance of the request, a means for turning on the stop flag of the member file specified by the identification code, a means for accepting a re-enrollment request including the identification code from the client, and the acceptance of the re-enrollment request, A server comprising means for turning off an on-state stop flag stored in the member file specified by the identification code.