JP2003063656A - Delivery supporting system, delivery requesting device, goods delivery method, delivery requesting method, delivery supporting program, and delivery requesting program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To deliver goods there and then during movement. SOLUTION: The disclosure of self-position and the mutual communication are performed by means of mobile communicating means 1, 2 of a sender, a receiver, a consolidating person and a deliveryman, and the deliveryman manages, estimates and predicts a condition of each moving person by an information accumulating, retrieving and updating means 9 and a processing means 7, communicates with persona concerned by means of a Web male information exchanging means 8, and performs the certification work in goods delivering work on the basis of a telephone number, an male address and URL exchanged in advance, to realize the collection of the goods from a moving person, and the delivery of the goods to the moving person.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a delivery support system, a delivery requesting apparatus, an article delivery method, a delivery requesting method, a delivery support program and a delivery requesting program, and is particularly applied to cases where packages are handed over during transportation. Is suitable.

[0002]

2. Description of the Related Art Conventionally, as a method of delivering a package to a partner, there is a method of using mail, courier service, motorcycle service or the like.
In these methods, the parcel is brought to the window of the dealer or its dealer, or his / her place or address is designated to be collected by the dealer, and the parcel is sent to a fixed place designated by the destination or address.

[0003]

However, the conventional delivery method has a problem that it is very troublesome to send and receive packages at the destination or on the road. In other words, if the person who is moving on a trip becomes the sender, it is necessary to decide the date and time of the pickup and stay there, or leave it at a hotel etc. to have it picked up, or go to the agent window of the transportation company. was there.

In addition, when the recipient is moving, since the whereabouts of the garden are uncertain, there is no choice but to send it to a place such as a home or a company where there is a possibility to drop in, and the package cannot be received immediately. Furthermore, in order to request delivery, it is necessary to write the addresses of both the sender and the recipient, which is troublesome, and in the above-mentioned outing environment, it is easy to determine whether the sender and the recipient are the principal. Authentication was difficult.

[0005] In addition, if something at home is needed on the go, ask someone at home to take care of it for you, and secure a place where you can receive it, such as the hotel you are staying at, and stay there. I needed to have someone take care of me. Therefore, an object of the present invention is to provide a delivery support system, a delivery request device, an article delivery method, a delivery request method, a delivery support program, and a delivery request program, which can deliver packages on the spot while moving. Is.

[0006]

In order to solve the above-mentioned problems, according to the delivery support system of claim 1, a delivery source information acquisition unit for obtaining the delivery source location information and a delivery destination location information. A delivery destination information acquisition means, an authentication information notification means for notifying the delivery source of the delivery agency authentication information, an authentication information acquisition means for obtaining the delivery destination authentication information, and a delivery destination authentication information. On the basis of the above, there is provided an authentication confirmation means for confirming the authentication of the delivery destination.

Thus, even when the delivery source or the delivery destination is moving, the delivery agency can confirm the current position of the delivery source or the delivery destination, and the delivery source or the delivery agency can check the package. It is possible to confirm the authentication at the time of handing over the goods, and it is possible to hand over the goods while moving. Further, according to the delivery requesting apparatus of the second aspect, the position information disclosing means for disclosing its own position information to the delivery agency, the authentication information acquiring means for acquiring the authentication information of the delivery request destination, and the authentication information Authentication confirmation means for confirming the authentication of the delivery agency based on the above.

[0008] With this, even when the delivery source is moving, the delivery agency can go to pick up the package at the present location of the delivery agency, and the delivery agency can collect the package on the spot. It is possible to confirm the authentication, and it is possible to reliably deliver the package to the delivery agency. Further, according to the article delivery method of claim 3, the sender requests the delivery company to carry out the transportation business to the recipient, and the delivery company notifies the recipient of a delivery permission inquiry. The recipient notifying the delivery company of the consent to the delivery consent, and the delivery company
The step of notifying the sender of the collection number and notifying the telephone number of the collector, the step of the delivery company making the delivery notification to the recipient and notifying the telephone number of the delivery person, and the sender The step of disclosing its own whereabouts information to the delivery company, the step of the recipient notifying the delivery company of whereabouts of the scheduled delivery date and time, and the delivery company based on the location information of the sender. A step of directing a collector to the sender's whereabouts; a step in which the collector communicates with the sender to confirm mutual positions; and the sender,
The step of performing authentication confirmation of the collector, the step of receiving the package from the sender by the collector, and the step of delivering the package of the recipient by the delivery company based on the whereabouts information of the recipient's scheduled date and time of receipt. Determining a delivery location; the delivery operator indicating the delivery location to a delivery person who has received the package from the collector; and the recipient disclosing the present location of the delivery person to the delivery person. And the delivery person confirms their mutual position by communicating with the recipient, and the delivery person
The method further comprises the steps of confirming the recipient's authentication and delivering the package to the recipient.

Thus, even when the sender and the recipient are moving, the collector and the delivery person can confirm the current positions of the sender and the recipient.
The collector can go to the sender's current location to pick up the package, and the delivery person can carry the package to the recipient's current location. In addition, the sender can confirm the authentication of the collector when delivering the package on the spot, and can reliably deliver the package to the collector, and the delivery person can verify the recipient when delivering the package. Confirmation can be performed on the spot, and the package can be reliably delivered to the recipient.

Therefore, the sender can send the package from the destination, and the recipient can receive the package at the destination, and both the sender and the receiver are moving at the destination. Can also send and receive packages and receive packages. Further, according to the article delivery method of claim 4, the recipient requests the delivery company to carry out a transportation business to the recipient, the delivery company notifies the sender of a delivery permission inquiry, and the sender. The step of notifying the delivery company of the acceptance of the delivery permission request, the step of notifying the delivery company of the delivery company and the telephone number of the collector, and the delivery company receiving the receipt. The step of making a delivery contact to a person and notifying the telephone number of the delivery person, the step of disclosing the location information of the sender to the delivery company, and the recipient the location information of the scheduled delivery date and time. Contacting a courier, the courier directing the collector to the sender's whereabouts based on the sender's whereabouts information;
The collector communicates with the sender to confirm mutual positions, the sender performs authentication confirmation of the collector, and the collector receives the package from the sender. , The delivery company
Determining the delivery position of the package of the recipient based on the whereabouts information of the recipient's scheduled date of receipt; and the delivery company instructing the delivery location to the delivery person who has received the package from the collector. The recipient discloses his current location to the courier, the courier communicates with the courier to verify the mutual location, and the courier The method further comprises the steps of confirming the recipient's authentication and delivering the package to the recipient.

Thus, even when the recipient requests the delivery business for the transportation business, the delivery business can carry out the delivery business for the sender and the recipient who are moving. Further, according to the article delivery method of the fifth aspect, in the authentication confirmation, the other party is called at a position where the other party can see. This allows you to confirm the authentication of the other party just by calling the other party on the move, and the sender can reliably deliver the package to the collector even if the sender and the recipient are on the move. In addition, the delivery person can reliably deliver the package to the recipient.

Further, according to the article delivery method of claim 6, when the sender and the collector at the time of collection, and the delivery person and the recipient at the time of delivery, close the positions of each other, the sender or the recipient. If the location information is accurate enough to approach the collector or the delivery person in a line of sight, based on the location information, the collector or the delivery person may use the sender Alternatively, it is characterized in that the recipient is approached until it can meet the recipient.

Thus, even when the sender and the recipient are moving, the collector and the deliverer can contact the sender and the recipient only by holding the portable terminal, and the sender or the moving sender The package can be easily delivered to and from the recipient. Further, according to the article delivery method of claim 7, the positional information of the sender or the recipient does not have sufficient accuracy to approach the collector or the delivery person in a line of sight. In this case, if the sender or the recipient specifies the expected location at the expected transmission / reception time, or a meeting place near it, and if the sender or the recipient passes, does not reach or diverts, the next meeting place Is sequentially specified, the collector or the delivery person approaches the sender or the recipient.

As a result, even if the accuracy of the position information of the sender or the recipient is insufficient, the collector and the deliverer can contact the sender and the recipient,
It is possible to easily transfer the package to the sender or the receiver who is moving. According to the article delivery method of claim 8, the step of determining whether or not it is possible to meet with the other party at the time of collecting or delivering, and the meeting with the other party at the time of collecting or delivering are not possible. If it is determined to be possible, the method further comprises the step of changing the destination to a place where the information can be handed over after the expected end time of the non-visit time zone.

As a result, it is possible to make a delivery schedule for the package while avoiding a time period when it is not possible to meet with the other party, prevent wasteful legs, and improve the efficiency of delivery work. Further, according to the article delivery method of the present invention, when a plurality of senders are registered, the delivery company further comprises a step of selecting a sender who is in a condition that it is easy to collect cargo.

As a result, the labor and time required for collection can be reduced, and the delivery work can be made more efficient. Further, according to the article delivery method of the tenth aspect, when a plurality of recipients are registered, the delivery person selects a recipient who is in a condition of easy delivery.

As a result, the labor and time required for delivery can be reduced, and the delivery work can be made more efficient. Further, according to the article delivery method of claim 11, the sender or the recipient further comprises the step of registering information necessary for collecting or delivering packages as a member.

Thus, the work of registering the information necessary for collecting or delivering the package can be simplified and the burden on the sender or the receiver can be reduced only by specifying the member ID. Further, according to the article delivery method of claim 12, the sender stores the tagged luggage on a shelf, the sender locks the luggage on the shelf, and the collector collects the goods. Unlocking the shelves and collecting the luggage with the designated tag.

Thus, the sender can make a delivery request for the package while the sender is moving without carrying the package around, and the burden of making the delivery request by the sender can be reduced. Further, according to the article delivery method of claim 13, the sender deposits a key for unlocking the shelf with the delivery company, or the sender sends an unlocking request of the collector based on the unlocking request. It is characterized in that the door of the shelf is remotely unlocked or the one-time password is contacted to the collector to unlock the door.

Thus, when the sender stores the parcel on the shelf, it is not necessary to hand over the key for unlocking the shelf to the collector, and the burden on the sender when making a delivery request can be reduced. . Further, according to the article delivery method of claim 14, the method further comprises the step of storing the articles that can be shared by the members on a shared shelf, wherein the member sends the articles stored on the shared shelf to a delivery company. The feature is to request and deliver it to the place where you are now.

As a result, while the user is moving, it becomes possible for the user to obtain what he / she needs at any given time, and it is possible to immediately return the product when it has been used, so that the user can carry the article with him / her. Therefore, even when the user is moving, the user can use the necessary article for the required time only. Further, according to the article delivery method of claim 15, the shared shelves are distributed all over the country or all over the world, and the delivery company is required from the shared shelves that can be delivered to the current position of the recipient in the shortest time. It is characterized by delivering goods.

As a result, according to the delivery request from the user,
It will be possible to deliver the necessary items to the user in a short time, reduce the waiting time until the user can use the item, and save the delivery time of the delivery company. It becomes possible to streamline the delivery work. Also, according to the article delivery method of claim 16, the step of disclosing the position information of the delivery source to the delivery agency, and the step of contacting the delivery source with the delivery agency based on the location information of the delivery source. And the delivery source is
Obtaining the authentication information of the delivery agency; the delivery source performing authentication confirmation of the delivery agency based on the authentication information of the delivery agency; and the delivery source having obtained the authentication confirmation. The step of handing the package to the delivery agency,
Disclosing the location information of the delivery destination to the delivery agency, the delivery agency contacting the delivery source recipient based on the location information of the delivery destination, and the delivery agency authenticating the delivery destination. Obtaining the information, the delivery agency confirming the delivery destination authentication based on the delivery destination authentication information, and the delivery agency delivering the package to the delivery destination obtained the authentication confirmation. And a step of passing.

With this, even when the delivery source and the delivery destination are moving, the delivery agency can confirm the current positions of the delivery source and the delivery destination, and the delivery agency can confirm the current location of the delivery source. As well as being able to go to pick up the package, the delivery agency will be able to carry the package to the delivery's current location. In addition, the delivery source can confirm the authentication of the delivery agency when delivering the package on the spot, and can reliably deliver the package to the delivery organization, and the delivery organization can confirm the delivery destination of the package when delivering the package. It is possible to confirm the authentication on the spot and reliably deliver the package to the delivery destination.

For this reason, the delivery source can send the package from the destination, and the delivery destination can receive the package at the destination, requesting the delivery of the package,
It is possible to reduce the user's time and effort when receiving luggage. Further, according to the delivery request method of claim 17, the steps of requesting the delivery company to carry out the transportation work to the recipient, the steps of receiving the collection contact and the telephone number of the collector from the delivery company, and the own whereabouts information. To the courier, to confirm the position of the courier by communicating with the courier or to the courier, to confirm the authentication of the courier, and to hand over the stuff to the courier. And a step.

Thus, even when the sender is moving, the collector can confirm the present position of the sender, and the collector can go to pick up the package at the present position of the sender. In addition, the sender can confirm the collector's authentication when delivering the package on the spot, and can reliably deliver the package to the collector, reducing the time and effort of the sender when making a package delivery request. can do.

According to the delivery support program of claim 18, a step of acquiring position information of the delivery source,
Based on the authentication information of the delivery destination, the step of obtaining the position information of the delivery destination, the step of notifying the delivery source of the authentication information of the delivery institution, the step of obtaining the authentication information of the delivery destination, It is characterized by causing the computer to execute the above-mentioned step of performing authentication confirmation.

With this, it is possible to confirm the current position of the delivery source or the delivery destination even when the delivery source or the delivery destination is moved, by only installing the delivery support program and performing the delivery support processing. At the same time, the delivery source or the delivery organization can confirm the authentication when delivering the package on the spot, and can deliver the package on the move.

Further, according to the delivery request program of claim 19, the step of disclosing its own position information to the delivery agency, the step of acquiring the authentication information of the delivery agency, and the delivery based on the authentication information. And a step of confirming the authentication of the institution, which causes the computer to execute. This allows the delivery request program to be installed on the mobile terminal of the delivery source and to execute the delivery request processing, and the delivery source causes the delivery agency to pick up the package at its current position while traveling, It becomes possible to hand over the package to the delivery agency, and it becomes possible to reduce the time and effort required when the delivery source makes a delivery request while on the move.

[0029]

BEST MODE FOR CARRYING OUT THE INVENTION A delivery support system according to an embodiment of the present invention will be described below with reference to the drawings. FIG. 1 is a block diagram showing a schematic configuration of a delivery support system according to an embodiment of the present invention.

In FIG. 1, mobile communication terminals 1 and 2 wirelessly communicate with a base station 3. Further, the base station 3 is connected to the mobile phone company data communication means 4, and the mobile phone company data communication means 4 is connected to the delivery company internal communication means 6 via the Internet 5 or the dedicated line 10. The mobile communication terminals 1 and 2 are, for example, mobile phones and PHSs that can use Web browsing and electronic mail, and the sender, the recipient, the collector, and the deliverer are all mobile communication terminals 1, 2.
Hold 2

The mobile communication terminals 1 and 2 utilize the GPS (Global Positioning System), the communication system network of mobile phones, schedules, traffic information, etc. to determine the sender, the recipient, the collector and the deliverer. You can obtain your current or future whereabouts and disclose your whereabouts to anyone who needs it. Further, the delivery company in-house communication means 6 connects the processing control means 7, the Web / mail information exchange means 8 and the collector / deliverer / sender / receiver information storage / search update means 9. As the delivery company in-house communication means 6, for example, an in-house LAN or the like can be used.

Here, the processing control means 7 operates the Web / mail information exchange means 8 and the collector / deliverer / sender / recipient information storage / search / update means 9, whether or not it is held by itself, or via the Internet. From the map information, walking route information, traffic information, congestion information and weather information obtained from 5 etc. and their time change prediction, it is possible to estimate the more detailed present or future position of the sender / collector / deliverer / receiver. Or

The Web / mail information exchanging means 8 exchanges Web / mail information with a customer, a collector / deliverer, and the Web / mail information exchanging means 8 includes, for example, a Web server and a mail server. Can be used. The collector / deliverer / sender / receiver information storage / retrieval means 9 grasps and holds the positions of the collector / deliverer / sender / receiver and the planned route of the activity, and sequentially updates the necessary information. Search for.

Then, the sender. The mobile communication means 1 and 2 of the receiver and the collector / deliverer disclose the self-position and make mutual contact, and the delivery company manages and estimates the state of each mover by the information storage / retrieval means 9 and the processing means 7. While predicting, contact the person concerned by the Web / mail information exchanging means 8 and perform the authentication work at the time of the product delivery work using the telephone number, the mail address and the URL exchanged beforehand, and from the moving person. Collect parcels and deliver parcels to moving people.

FIG. 2 is a diagram for explaining the processing flow of the article delivery method according to one embodiment of the present invention, and FIG. 3 is a sequence diagram showing the processing flow of the article delivery method according to one embodiment of the present invention. Is. 2 and 3, the areas in charge are assigned to the collectors A to C and the deliverers X to Z. For example, the collectors A to C are in charge of the areas A ′ to C ′, respectively, and the deliverer X is in charge. ~ Z is in charge of each area X '~ Z'.

Then, the moving sender S sends the package N from the area A'to the recipient R, and the moving recipient R makes the area X '.
Shall receive the baggage N. In this case, the sender S requests the delivery company H to carry out the transportation business from the mobile communication terminals 1 and 2 to the recipient R (K1). Here, as the request method, for example, telephone, electronic mail, or Web entry (access the website of the delivery company H and fill in the necessary items on the application page to request) and the like can be used.

Next, the delivery company H receives the delivery order from the sender S, contacts the recipient R, and obtains delivery permission (K).
2). Here, as a method for the delivery company H to obtain the delivery permission of the recipient R, for example, a method of sending an email asking for delivery permission to the mobile communication terminals 1 and 2 of the recipient R can be used.

When the recipient R approves the delivery, the recipient R returns a delivery approval notice to the delivery company H (K3). Here, as a method of notification of delivery approval, for example, a method of returning an email of delivery approval to the delivery company H, or a method of the recipient R accessing the URL described in the email and inputting permission on the Web page Etc. can be used. On the other hand, when the recipient R's permission is not obtained, the delivery company H notifies the sender S that the delivery contract has not been established.

If there is no permission notification from the recipient R, the permission communication is retried within the time designated by the sender S's intention. Then, when the recipient R's permission is obtained, it is assumed that the delivery contract condition is satisfied, and the delivery company H starts the transportation business. Next, the delivery company H notifies the sender S of the pickup and notifies the sender R of the URL for accessing the Web page for presenting information (K4). It should be noted that this web page can include means for contacting the collector A (telephone number or email), scheduled collection time, current collection / delivery status, and the like.

Next, the delivery company H notifies the recipient R of the delivery and notifies the recipient R of the URL for accessing the Web page for presenting information to the recipient R (K5). It should be noted that this Web page can include the means of contacting the delivery person X (phone number or e-mail), scheduled delivery time, current pickup / delivery status, and the like. Next, the sender S discloses his / her whereabouts information to the delivery company H (K6). Here, when disclosing information about one's whereabouts, the current cell position information of the mobile communication terminals 1 and 2 grasped by the base station 3, GPS information acquired by an in-vehicle car navigation system or a mobile phone, and a radio indicating the place It is possible to use position information obtained by receiving a signal or an infrared signal, information on one's whereabouts obtained from an electronic timetable in which a planned location used is described, or the like.

The location information of one's own may be disclosed, for example, by an application program installed in the mobile communication terminals 1 and 2 and operating on the mobile communication terminals 1 and 2, or automatically. If the location information is known on the side, the delivery company H may be allowed to disclose the location information. On the other hand, if those automatic disclosure methods cannot be used,
The sender S may use a method of notifying his / her whereabouts information to the delivery company H by e-mail or telephone. At this time, if accurate address information cannot be obtained, the delivery company H may be provided with information useful for identifying the location such as the current nearest building.

If the disclosure of the whereabouts information is concerned with the privacy of each person, the disclosing person may temporarily freeze the disclosure or update of the whereabouts information or reduce the accuracy. Next, the recipient R informs / discloses the rough location information of the possible delivery date and time to the delivery company (K
7). The method of obtaining and disclosing the address information of the recipient R can be the same as that of the sender S.

On the other hand, when the future whereabouts of the recipient R are undecided, the recipient's current whereabouts information is taken as the first candidate for the delivery position. Next, the delivery company H refers to the map and knowledge (for example, general walking route and travel time, road conditions, weather and changes due to the time) and based on the whereabouts information of the sender S and the recipient R. , By estimating the positions of the sender S and the receiver R in the present and near future, the scheduled collection time and the scheduled delivery time are calculated. Then, the scheduled collection time and the scheduled delivery time are posted on the Web page for presenting information to the sender S and the recipient R.

When the delivery company H determines that the sender S is in the area A'at the scheduled collection time, the delivery company H sends the collector A to the assumed collection position while sequentially tracking the position and the situation of the sender S ( K8). Note that the delivery company H can appropriately select the collectors A to C who are most likely to collect the cargo as the sender S moves. When the collectors A to C are changed, the telephone number described in the URL is changed to the latest collectors A to C.

Here, if the tracking target goes out of his / her area, the person in charge of the area may take over the baggage N, but the work may be performed regardless of the area. Next, when the collector A arrives near the expected current position of the sender S, the collector A uses the mobile communication terminals 1 and 2 of his own to contact the sender S and close the mutual positions (K
9).

Next, the collector A and the sender S, after discovering each other visually, approach each other to a position where they can hand over the package N. Next, the sender S authenticates and confirms that the other party is the legitimate collector A (K10). Here, as a method of confirming the authentication, for example, the sender S makes a phone call to the telephone number of the collector A in front of the collector A, which can be traced from the URL notified in advance to the sender S, and the mobile communication of the collector A is performed. Terminals 1, 2
It is possible to confirm the authentication by having an incoming call to and making a call.

Alternatively, the password or the symbol string which is determined in advance is put into the Web of the delivery company H, or sent by e-mail, etc., and the password or the symbol string is transmitted via the delivery company H or directly to the collector A. The collector A sends the password or symbol string to the sender S.
Alternatively, the authentication confirmation may be performed by matching with the password or the symbol string of the sender S.

Next, the collector A receives the package N from the sender S (K11) and notifies the delivery company H of the completion of the collection.
Next, the delivery company H uses the recipient R's whereabouts information (including the expected future route) to deliver the package N to the recipient R from the time required for delivery of the package N and the expected route of the recipient R. N
Estimate the delivery position of.

Next, the delivery company H passes the package N from the collector A to the delivery company X (K12, K13) and moves the delivery company X to the expected delivery position of the package N. The delivery of the package N from the collector A to the deliverer X may be passed from the collector A to the deliverer X via the delivery company H, or may be passed directly from the collector A to the deliverer X. .

Further, a package N is collected between the pickup A and the delivery person X.
May be relayed. Further, the delivery range of the delivery company H may include a wide area basic delivery network (for example, transportation connecting between large cities). Next, delivery company H
When there is a change in the recipient R's whereabouts on the expected receipt date and time,
The destination of the delivery person X is sequentially corrected. And the delivery company H
When it is determined that it is better to change the delivery person X such that the recipient R moves out of the jurisdiction of the delivery person X currently assigned, the package N is transferred to the other delivery persons Y and Z. The contact means that can be followed from the URL where the telephone number of the delivery person X is posted is changed to the latest delivery person Y, Z.

Next, when the delivery person X arrives near the whereabouts of the recipient R at the expected receipt date and time, the recipient X discloses the present whereabouts information to the recipient R (K14) and approaches the recipient R.
When the delivery person X gets closer to the recipient R, the delivery person X calls the telephone number of the recipient R (K15) and closes the distance while communicating with each other. Next, after the delivery person X and the recipient R discover each other and face each other, the delivery person X authenticates and confirms the validity of the recipient R (K16).

As the authentication confirmation method, for example, the following method can be used. a) By the time the two meet each other, the delivery person X calls the mobile communication terminals 1 and 2 of the recipient R to make mutual contact. b) In addition, the delivery person X or the delivery company H sends an email with the authentication code to the recipient R's email address, and the recipient R presents the received code to the delivery person X.

C) Web accessible only by recipient R
Put the authentication password, barcode image, etc. on the page,
Present it to the deliverer X. d) In addition to these, in order to further confirm that the cell phone is not a stolen cell, ask the recipient R to show his / her identification card, and use a method commonly used for identity verification, such as recitation of the address. Use it to authenticate yourself.

Next, if the validity of the recipient R is confirmed,
The deliverer X passes the package N to the recipient R (K17) and notifies the delivery company H of the completion of delivery. Next, the delivery company H notifies the sender S of the completion of delivery and ends the delivery operation. Figure 4
FIG. 6 is a flowchart showing a flow of a collection process of the article delivery method according to the embodiment of the present invention.

In FIG. 4, when the delivery company H receives a delivery order from the sender S to the recipient R by telephone, e-mail, Web entry or the like (step S1), the delivery company H sends the recipient R's Web page. Send an e-mail to a mobile phone that has a browsing / mail sending / receiving function and ask for delivery approval.

Then, when the delivery company H receives an e-mail with the consent from the recipient R, or when permission is input to the URL described in the mail (step S2), the delivery operation is started (step S3). On the other hand, the delivery company H notifies the sender S of the failure of delivery when the delivery permission from the recipient R is not obtained (step S4).

Next, the delivery company H requests the disclosure of the whereabouts information of the sender S, and the mobile phone base station, PHS base station, G
The location information of the sender S is acquired from the PS, a wireless signal indicating a location, an infrared signal, an electronic schedule in which the location is described, and the like (step S5). Next, the delivery company H
Based on the location information of the sender S, the collectors A to C are selected (step S6), the scheduled collection time and place are calculated, and the sender S is notified (step S7).

Next, when the collector A is selected, the collector A is selected.
Tracks the sender S (step S8), closes the positions of each other by telephone contact, etc., and when the collector A comes close to a distance where the sender S can be visually confirmed (step S9), the collector A
Approaches the sender S and faces them (step S10). Then, for example, the sender S calls the collector A's telephone number that can be traced from the URL notified in advance in front of the collector A, whereby the collector A authenticates that the collector A is a legitimate collector A. Receive the judgment from the sender S (step S1
1).

Next, when the collector A receives the authentication determination from the sender S, the collector A receives the package N from the sender S (step S12) and notifies the delivery company H of the completion of the collection (step S13). On the other hand, in step S9, when the collector A cannot reach the distance at which the sender S can be visually confirmed, the delivery company H acquires the location information of the sender S again (step S14) and recalculates the collection route ( Step S1
5) The collectors A to C are re-selected (step S6).

FIG. 5 is a flow chart showing the flow of the delivery process of the article delivery method according to the embodiment of the present invention.
In FIG. 5, the delivery company H requests the disclosure of the location plan information of the recipient R, and the mobile phone base station, PHS base station, GP
The location / schedule information of the recipient R is acquired by S, a wireless signal or infrared signal indicating the location, an electronic schedule table in which the location is described, or the like (step S21).

Next, the delivery company H calculates the delivery route of the package N based on the position schedule information of the recipient R (step S22) and selects the delivery person X (step S2).
3), the collector A passes the relay point if necessary, and the deliverer X
The luggage N is taken over (step S24). Next, the delivery company H calculates the estimated delivery time and place based on the location schedule information of the recipient R and notifies the recipient R of the estimated delivery time and location (step S25).

Next, when the delivery person X is selected, the delivery person X
Tracks the recipient R (step S26), closes each other by phone contact or the like, and when the delivery person X approaches the distance where the delivery person R can be visually confirmed (step S27), the delivery person X receives the delivery person R. Face to face (step S2)
8). Then, the delivery person X is the recipient R whose face-to-face partner is valid.
If it is confirmed that the other party is a valid recipient R, the delivery person X delivers the package N to the recipient R (step S29).
30). Then, the delivery company H is notified of the completion of delivery (step S31).

On the other hand, in step S27, the delivery person X
If the recipient R cannot reach the visually recognizable distance, the delivery company H acquires the location schedule information of the recipient R again (step S32) and recalculates the delivery route (step S33). Then, when there is no change in the delivery person X (step S34), the estimated delivery time and place are calculated, and the recipient R is notified (step S25).

On the other hand, if there is a change in the delivery person X, the new delivery persons Y and Z are instructed to take over the package N (step S35). By the above method, the sender S and the recipient R can send and receive the package N in the same manner as when they are at home, if the package N can be delivered and received face to face with each other regardless of whether they are moving out or stationary. It will be possible.

When making a delivery request, the sender S
It only needs to notify the mobile phone numbers and mail addresses of the sender S and the recipient R, and the address description of the sender S and the recipient R, which was required in the conventional delivery request, can be eliminated and is required for the delivery request. It is possible to reduce troublesome paperwork. In the above-described embodiment, the sender S
Although the method of making a transportation business request to the delivery company H has been described, the recipient R may make a delivery request to the delivery company H. In this case, the recipient R requests the delivery company H for transportation, and after the delivery company H confirms the consent of the sender S, the delivery company H starts the transportation operation to the recipient R.

Further, in the above-mentioned embodiment, when the sender S and the collector A and the delivery person X and the recipient R close each other's position at the time of picking up the cargo, and the mobile communication terminals 1 and 2 make mutual contact beforehand. I explained how to check each other's position. Here, the location information of the mobile communication terminals 1 and 2 is
The positions of the mobile communication terminals 1 and 2 can be confirmed without contacting each other in advance with the mobile communication terminals 1 and 2 and confirming their positions if they have sufficient accuracy to approach each other in a line of sight. Collector A and deliverer X relying only on information
May be close to the sender S and the recipient R. As a result, both sides can reduce the load of telephone reception.

On the other hand, the position information of the mobile communication terminals 1 and 2 is
If the sender S and the recipient R do not have enough accuracy to approach each other in a line of sight,
A location expected at the expected transmission / reception time or a meeting place near it is designated, and the collector A and the deliverer X head to the designated location. And if sender S or receiver R
However, if the designated place is passed, undelivered, or diverted at the expected time, the collector A and the deliverer X approach the sender S and the recipient R by redesignating the next meeting place. You may do it.

FIG. 6 is a diagram for explaining the designated position changing method of the article delivery method according to the embodiment of the present invention. In FIG. 6, when the planned delivery point P is designated, the deliverer X and the recipient R head toward the planned delivery point P (time T1). Next, when the planned delivery point P is changed to the planned delivery point P ′ while the delivery person X and the recipient R are heading to the planned delivery point P, the planned delivery point P ′ is transferred to the delivery person X and the recipient. The person R is notified, and the delivery person X and the recipient R head to the scheduled delivery point P ′ (time T2).

Then, the delivery person X and the recipient R approach each other toward the scheduled delivery point P '(time T3) by contacting each other, and when the delivery person X and the recipient R face each other, The deliverer X is the recipient R at the scheduled delivery point P '.
Hand baggage N to (at time T4). Further, in the above-described embodiment, the method in which the collector A and the deliverer X face the sender S and the recipient R regardless of the situations of the sender S and the recipient R has been described. The pickup position and the delivery position may be determined in consideration of the above situation.

For example, the collectors A to C, the deliverers X to Z, or the delivery company H can add information that can know or estimate the status of the sender S or the recipient R, such as position information and schedule information. , Information from a sensor (for example, a vibration sensor, a sound sensor, an image sensor, etc.) carried by the sender S or the recipient R, or the result of processing the information.

Based on these information, the sender S and the recipient R are engaged in work that cannot be visited, for example, on a train, while traveling on a highway, on a ship or an airplane. If so, before or after that time period,
Mutually specify locations where items can be delivered in the near future, and suspend pickup and delivery until that time. Further, if it is possible to improve the accuracy of the current position information of the sender S or the receiver R by these information, the current position may be corrected. For example, if the stair climbing motion of the sender S or the recipient R can be estimated from the information from the vibration sensor, the current position of the sender S or the recipient R can be narrowed down to the stairs.

Further, in the above-described embodiment, a plurality of persons may be registered as the senders, and the items that any member of the group has may be picked up. In this case, the collectors A to C can select and collect any of the plurality of persons registered as the senders who are in a condition of easy collection. At this time, the collectors A to C can disclose all the members or a part of the location information to track and collect the members who are candidates for easy collection.

In addition, a plurality of persons can be registered as recipients R, and a permit such as a permit for a certain group can be shared by members, and if the object is delivered to the mystery of the member, the object that can be achieved is the delivery target. You may do it. In this case, the delivery persons X to Z can deliver to any one of the plurality of persons registered as the recipients R who are in a condition of easy delivery. At this time, the positions and schedules of a plurality of persons registered as the recipients R can be disclosed, and the recipients R who are candidates for easy delivery can be sequentially tracked and delivered.

Further, in the above-described embodiment, both the sender S and the recipient R have registered their IDs as service using members in advance, and by using the member IDs, it takes time and effort to input a mail address or telephone number. It is also possible to simplify the tasks such as mutual confirmation of delivery, authentication, and conspiracy. In addition, the users are collectors A to C.
It may be possible to prepare a locked shelf at home so that the person can collect the items individually.

FIG. 7 is a perspective view showing an example of the structure of a shelf of the article delivery method according to the embodiment of the present invention. In FIG. 7, a user's 16 entrance 11 at home is provided with a shelf 12 accessible from both inside and outside the home. here,
The shelf 12 is provided with an unlocking operation panel 13 and a door 16 that can be accessed from outside the house, and the door 16 can be locked. Here, as a locking method, the number of the entire shelves 12 may be one, or the luggage 16 may be provided with a door 16 and opened independently.

The key may be an ordinary key, but a method of inputting a one-time password that is changed as necessary or a method of unlocking by remote control using a Web browser of a mobile phone may be used. Good. In the method of inputting the one-time password and the method of unlocking by remote control, it is not necessary to hand over the key to the delivery company in advance, so there is a degree of freedom in selecting the delivery company and it is possible to improve security safety. . Also, the delivery company does not need to manage, sort, or use a large number of keys.

The user 16 preliminarily stores the luggage 14 that may be needed from the outside with the tag 15 so that the collectors A to C can distinguish it, and locks the door 16. . It should be noted that the baggage 14 is infrequently used and bulky in order to carry it all the time, but it may be necessary if it encounters a certain situation. For example, medicines and medical instruments for special chronic diseases, instruments and tools necessary for emergencies such as malfunctions and failures.

When the user 17 needs the parcel 14 stored on the shelf 12 at the destination, the user 17 informs the delivery company H of the tag 15 of the parcel 14. When the tag 15 is notified to the delivery company H, the collectors A to C go to the front of the entrance 11 of the user 16 and unlock the corresponding door 16 of the shelf 12 with the key handed to the delivery company H in advance. Lock or user 1
The user inputs the one-time password designated by 7 to unlock it, or requests the user 17 to unlock it remotely.

Next, the collectors A to C, when the door 16 is unlocked, collect the luggage 14 with the designated tag 15 attached, and the door 1
After confirming the lock of 6, the package 14 is delivered to the user 17 at the destination. Next, when the user 17 no longer needs the package 14, the user 17 requests the delivery company H from the moving environment to send the package 14
Is sent to the home and the return operation is performed by returning the luggage 14 to the shelf 12 by the similar key operation.

In the above-described embodiment, the members belonging to the group who share the articles may jointly prepare the necessary articles on the shared shelf. The shared shelf may be held by the delivery company itself. Then, when the member needs the item stored in the shared shelf, the member requests the delivery company to deliver the item and has it delivered to the place where he / she is currently located. The return is also done from the mobile environment.

As a result, the package 1 is less frequently needed and can be waited for about the time from when it is needed until delivery.
4 can request delivery when needed, and can use the package 14 in a mobile environment without carrying the package 14 around. Further, in the above-described embodiment, a delivery company or a third party company prepares the articles to be delivered, disperses the shared shelves nationwide and worldwide, and always equips the shared shelves with equivalent articles. Then, the person who wants to use the article, after obtaining the right to use the article, requests the delivery company to deliver the required article from the shared shelf that can be delivered in the shortest time to his / her current position. You can also get it. The return is done in the same way.

As a result, even in a mobile environment, it is possible to freely obtain and return what is needed at any given time by leasing, renting, mail-ordering, etc. Further, even if the user is not present, the user may safely order the article at home to the delivery company and use the above delivery method together to obtain the article from the destination.

Further, this shelf may be expanded not only to the individual house but also to a group, and by providing the shelf in the delivery company, the target articles can be expanded and the time required for collection can be shortened.

[0084]

As described above, according to the present invention,
Even when the sender and the recipient are on the move, the collector and the deliverer can check the sender's and recipient's current location and pick up the package at the sender's current location, or the recipient's current location. It is possible to carry the luggage to the position, and it is possible to confirm the authentication of the other party when delivering the luggage on the spot, and it is possible to deliver the luggage while moving.

[Brief description of drawings]

FIG. 1 is a block diagram showing a schematic configuration of a physical distribution management system according to an embodiment of the present invention.

FIG. 2 is a diagram illustrating a processing flow of an article delivery method according to an embodiment of the present invention.

FIG. 3 is a sequence diagram showing a processing flow of an article delivery method according to an embodiment of the present invention.

FIG. 4 is a flowchart showing a flow of a collection process of the article delivery method according to the embodiment of the present invention.

FIG. 5 is a flowchart showing the flow of delivery processing of the article delivery method according to the embodiment of the present invention.

FIG. 6 is a diagram illustrating a designated position changing method of the article delivery method according to the embodiment of the present invention.

FIG. 7 is a flowchart showing a configuration example of a shelf of the article delivery method according to the embodiment of the present invention.

[Explanation of symbols]

1, 2 Mobile communication terminal 3 Base station 4 Cellular phone company Data communication means 5 Internet 6 Delivery agent in-house communication means 7 Processing control means 8 Web / email information exchange means 9 Collector / deliverer / sender / receiver information accumulation search update Means 10 Private line 11 Entrance 12 Shelf 13 Operation panel 14 Luggage 15 Tag 16 Door

─────────────────────────────────────────────────── ─── Continuation of front page (51) Int.Cl. ⁷ Identification code FI theme code (reference) E05B 49/00 E05B 49/00 J G06F 17/60 114 G06F 17/60 114 506 506 ZEC ZEC H04B 7/26 H04B 7/26 E (72) Inventor Toshiaki Sugimura 2-11-1, Nagatacho, Chiyoda-ku, Tokyo F-term in NTT Docomo, Inc. (Reference) 2E250 AA18 BB08 BB48 BB59 DD01 DD06 EE02 EE08 EE12 FF24 FF35 GG08 GG13 5K067 AA21 BB04 EE02

Claims (19)

[Claims] Claim: What is claimed is: 1. Delivery source information acquisition means for obtaining the location information of the delivery source, delivery destination information acquisition means for obtaining the location information of the delivery destination, and authentication information for notifying the delivery source of the authentication information of the delivery agency. Delivery support, comprising: a notification unit, an authentication information acquisition unit that acquires the delivery destination authentication information, and an authentication confirmation unit that confirms the delivery destination authentication based on the delivery destination authentication information. system. 2. A position information disclosure means for disclosing its own position information to a delivery agency, an authentication information acquisition means for obtaining the authentication information of the delivery request destination, and an authentication confirmation of the delivery agency based on the authentication information. A delivery requesting device, comprising: an authentication confirmation unit for performing. 3. The sender requests the courier to carry out the transportation business to the recipient, the courier notifies the recipient of the delivery permission inquiry, and the recipient receives the delivery authorization inquiry. Notifying the courier to the courier, the courier contacting the sender for picking up the cargo, and notifying the collector's telephone number, and the courier contacting the recipient for delivery. At the same time, the step of notifying the delivery person's telephone number, the sender disclosing his or her whereabouts information to the delivery company, and the recipient contacting the delivery company with the whereabouts information of the scheduled delivery date and time The delivery company based on the sender's whereabouts information,
A step of directing the collector to the sender's whereabouts; a step in which the collector communicates with the sender to confirm a mutual position; and a step in which the sender performs authentication confirmation of the collector. A step in which the collector receives a package from the sender, a step in which the delivery company obtains a delivery position of the package of the recipient based on whereabouts information of the recipient's scheduled receipt date and time; The step of instructing the delivery position to the delivery person who has received the package from the collector, the step of disclosing the present location of the recipient to the delivery person, and the delivery person Communicating with each other to confirm the mutual position, the delivery operator confirms the recipient's authentication, and the delivery person sends a package to the recipient. Article delivery method characterized by comprising the steps of passing. 4. The recipient requests the courier to carry out the transportation business to the recipient, the courier notifies the sender of a delivery permission inquiry, and the sender acknowledges the delivery consent. Notifying the courier, the courier notifying the sender of the collection and notifying the collector's telephone number, and the courier notifying the recipient of the delivery and delivering The sender's telephone number, the sender discloses his or her whereabouts information to the delivery company, the recipient notifies the delivery company of whereabouts of the scheduled delivery date and time, and Based on the sender's whereabouts information,
A step of directing the collector to the sender's whereabouts; a step in which the collector communicates with the sender to confirm a mutual position; and a step in which the sender performs authentication confirmation of the collector. A step in which the collector receives a package from the sender, a step in which the delivery company obtains a delivery position of the package of the recipient based on whereabouts information of the recipient's scheduled receipt date and time; The step of instructing the delivery position to the delivery person who has received the package from the collector, the step of disclosing the current location of the recipient to the delivery person, and the step of delivering the delivery person to the recipient. The location of each other by communicating with the recipient, the delivery operator confirming the recipient's authentication, and the delivery person delivering the package to the recipient. Article delivery method characterized by comprising the steps of passing. 5. The method of delivering goods according to claim 3, wherein the authentication confirmation is to call the other party at a position where the other party can see. 6. When the sender and the collector at the time of collection and the delivery person and the recipient at the time of delivery close the positions of each other, the position information of the sender or the recipient is the line of sight of the collector or the recipient. Based on the position information, the collector or the delivery person may approach the sender or the recipient until the delivery person has sufficient accuracy to approach the delivery person. The article delivery method according to any one of claims 3 to 5, which is characterized in that. 7. If the position information of the sender or the recipient is not accurate enough to approach the collector or the delivery person in a line of sight, the sender or the recipient is By specifying the expected location at the expected time of sending and receiving or a meeting place near it, and if the sender or the recipient passes through that place, does not reach or changes the course, by sequentially specifying the next meeting place, the pickup 7. The method for delivering goods according to claim 3, wherein the person or the delivery person approaches the sender or the recipient. 8. A step of determining whether or not it is possible to meet with the other party at the time of collection or delivery, and if it is judged that it is impossible to meet with the other party at the time of collection or delivery, the visit. 8. The article delivery method according to claim 3, further comprising the step of changing the destination to a place where delivery is possible after the expected end time of the dead time zone. 9. The method according to claim 3, further comprising the step of selecting the sender who is in a condition where it is easy to collect the cargo, when a plurality of senders are registered.
Item 8. The method for delivering goods according to any one of items 8. 10. If multiple recipients are registered,
10. The article delivery method according to claim 3, wherein the delivery person selects a recipient who is in a condition of easy delivery. 11. The article delivery method according to claim 3, further comprising a step in which the sender or the recipient registers the information necessary for collecting or delivering packages as a member. . 12. The sender stores the tagged luggage on a shelf, the sender locks the shelf on the shelf, and the collector unlocks the shelf to specify a designated tag. The method of delivering goods according to any one of claims 3 to 11, further comprising a step of collecting attached packages. 13. The sender deposits a key for unlocking the shelf with the delivery company, or the sender remotely unlocks the door of the shelf based on an unlocking request of the collector. The article delivery method according to claim 12, wherein the item is unlocked by contacting the collector with a one-time password. 14. The method according to claim 14, further comprising the step of: storing members that can be shared with each other on a shared shelf, wherein the member stores the items stored on the shared shelf.
14. The article delivery method according to any one of claims 3 to 13, characterized in that the delivery company is requested to deliver it to the place where he is currently. 15. The shared shelves are distributed all over the country or all over the world, and the delivery company delivers the necessary articles from the shared shelves that can be delivered to the current position of the recipient in the shortest time. The method of delivering goods according to claim 14. 16. A step of disclosing location information of a delivery source to a delivery agency; a step of contacting the delivery agency with the delivery source based on the location information of the delivery source; Acquiring the authentication information of the institution, the delivery source performs the authentication confirmation of the delivery institution based on the authentication information of the delivery institution, and the delivery source is the delivery institution for which the authentication confirmation has been obtained. Delivering the parcel to the delivery agency, disclosing the location information of the delivery destination to the delivery agency, the delivery agency contacting the delivery destination based on the location information of the delivery destination, the delivery agency Is a step of acquiring authentication information of the delivery destination, the delivery institution performs authentication confirmation of the delivery destination based on the authentication information of the delivery destination, and the delivery institution confirms the authentication confirmation. And a step of delivering the package to an approved delivery destination. 17. A step of requesting a delivery company to carry out a transportation operation to a recipient, a step of receiving a collection contact and a telephone number of the collector from the delivery company, and a step of disclosing information on the whereabouts of the self to the delivery company. A step of confirming the position of the collector by communicating with a delivery company or a collector, a step of confirming the authentication of the collector, and a step of delivering a package to the collector. How to request delivery. 18. A step of acquiring the position information of the delivery source, a step of acquiring the position information of the delivery destination, a step of notifying the delivery source of the authentication information of the delivery agency, and a step of acquiring the authentication information of the delivery destination. And a step of performing authentication confirmation of the delivery destination on the basis of the delivery destination authentication information. 19. The computer is executed with a step of disclosing its own position information to a delivery agency, a step of obtaining authentication information of the delivery agency, and a step of performing authentication confirmation of the delivery agency based on the authentication information. Delivery request program to let you.