JP2003030418A - Method and system for performing business - Google Patents

Abstract

PROBLEM TO BE SOLVED: To sufficiently and quickly perform the improvement of business contents and confirmation of improvement measures by clarifying the command channel. SOLUTION: According to a business performance system 10, business past results of each department is registered in a database 14, and a main department judges the business past results of each department registered in the database 14 and registers instructions to adapt to customer needs and to improve business contents in the database 14. The each department considers various measures to perform an instruction from the main department and registers the measures in the database 14. The main department confirms the measures to the instruction of the each department registered in the database 14.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a method and system for performing business, and more particularly, for example, a company in which a department in charge of performing business specialized for a particular customer and a plurality of departments performing business related to each other are organized. To carry out work in,
Business execution method and system.

[0002]

2. Description of the Related Art Conventionally, in a company, a plurality of coexisting departments cooperate with each other and coordinate with each other to improve the business contents of each other. For example, when developing a battery pack to be installed in a customer's newly developed product, a process is created to design the shape and dimensions of the battery pack according to the customer's designed main body (device using the battery pack to be developed). Technology prototype process for confirming functions, shapes and dimensions with a small amount of sample based on the designed drawing, mass production preparation process for producing the quantity requested by the customer, mass production test for confirming whether mass production is possible Each process such as process is required. In each of these processes, the responsible departments such as the technical department and the quality department perform the work of contacting and adjusting the related departments such as the purchasing department and the manufacturing department. In addition, the sales department is responsible for contacting and exchanging information with customers, and the sales department communicates requests and instructions from customers to other responsible departments according to each stage of the above process,
We respond to customers with results and answers.

[0003]

However, in the conventional form of coordination and coordination in a company, the command system may be complicated, and improvement of work contents and confirmation of improvement measures may not be performed promptly, which may lead to a customer being injured. There was a possibility that the response would be delayed.

Therefore, a main object of the present invention is to provide a work execution system which has a clear command system and is capable of sufficiently improving work contents and confirming improvement measures.

[0005]

According to the first aspect of the invention, a business is carried out in a company in which a supervising department for carrying out a work specialized for a specific customer and a plurality of departments for carrying out a work related to each other are organized. A method of performing work, comprising the steps of (a) obtaining a work improvement instruction for a department from a supervising department,
It is a method of performing business, including (b) presenting a business improvement instruction to a department, and (c) acquiring a countermeasure for the business improvement instruction from the department.

The second aspect of the present invention is a business execution system for executing business in a company in which a supervising department that performs a business specialized for a specific customer and a plurality of departments that perform mutually related business are organized. , A server, a terminal of a supervising department connected to the server via a network, and a terminal of a supervising department connected to the server via a network, and the server is a business that obtains a business improvement instruction for the department from the terminal of the supervising department. Improvement instruction acquisition means, business improvement instruction presenting means for presenting business improvement instructions to the department via the terminal of the department,
Also, the business execution system is provided with a countermeasure acquisition unit that acquires a countermeasure for the business improvement instruction from the terminal of the department.

The third aspect of the invention is to carry out a business in a company in which a department in charge of carrying out a work specialized for a particular customer and a plurality of departments, for example, a department A and a department B, carrying out work related to each other are organized. A server for a business performance system, which is an improvement instruction acquisition means for acquiring a business improvement instruction from at least one of the department A and the department B from a supervising department, and a business improvement instruction for presenting the business improvement instruction to at least one of the department A and the department B. It is a server of a business performance system including a presenting means and a countermeasure acquisition means for acquiring a countermeasure for a business improvement instruction from at least one of the department A and the department B.

[0008]

In the present invention, for example, first, when the business record is transmitted from the terminal such as the personal computer of the department to the server, the business record acquisition means acquires the business record,
The third notification means notifies the managing department by e-mail or the like that the business performance acquisition means has acquired the business performance.

When an employee of the supervising department notified by electronic mail accesses the server using a terminal such as a personal computer of the supervising department, the business performance presenting means presents the business performance of the department. When the employee of the supervising department reviews the business performance and sends an improvement instruction for the work from the personal computer of the supervising department to the server, the improvement instruction acquiring means acquires the improvement instruction. Then, the first notification means notifies the department by e-mail or the like that the improvement instruction acquisition means has acquired the improvement instruction.

When an employee of the department notified by electronic mail accesses the server using the personal computer of the department, the work improvement instruction presenting means presents the business improvement instruction from the supervising department. The employee of the department examines the business improvement instruction from the supervising department, and sends the countermeasure for executing the business improvement instruction from the personal computer of the department to the server, and the countermeasure acquisition means acquires the countermeasure. Then, the second notifying means notifies the supervising department by e-mail or the like that the countermeasure acquiring means has acquired the countermeasure.

When the employee of the supervising department notified by electronic mail accesses the server using the personal computer of the supervising department, the countermeasure presentation means presents the countermeasures from the department. The employee of the supervising department confirms the countermeasures of the department presented by the countermeasure presentation means.

[0012]

According to the present invention, the business record of each department is grasped by the supervising department, and the supervising department gives an instruction to improve the business contents of each department. Then, the department in charge will understand the measures taken by each department to execute the improvement instruction.

Therefore, it is possible to realize a work execution system in which the command system is clear and the work contents can be improved and the improvement measures can be sufficiently confirmed.

The above-mentioned objects, other objects, features and advantages of the present invention will become more apparent from the following detailed description of the embodiments with reference to the drawings.

[0015]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Referring to FIG. 1, a work performance system 10 of this embodiment includes a server 12. The server 12 is connected to the network 30, and the server 12 is connected to the network 30.
In addition to the supervising department PC (personal computer) 16, sales department PC 18, parts procurement department PC 20, design department PC 2
2, PCs of a plurality of departments such as the manufacturing department PC 24 and the development department PC 26 are connected. A database 14 is connected to the server 12. The database 14 is a database for recording the answers received on the network 30 between the supervising department and other departments.

In the business execution system 10 of this embodiment,
An employee of each department including the sales department registers the business performance of each department in the database 14 using the PC of each department. The supervising department uses the supervising department PC 16 to access the database 14 to judge whether the business performance of each department meets the customer's needs or whether there is any improvement in the business contents. Then, instructions such as differences from customer needs and points of improvement are registered in the database 14 for each department. Each department accesses the database 14 using the PC of each department, confirms the instruction from the supervising department, and considers a measure for executing the content of the instruction. Then, the measure for executing the instruction is registered in the database 14. The supervising department is the supervising department P
Using C16, the database 14 is accessed to check the measures registered by each department, and in some cases, a new instruction is registered in the database 14.

The operation of the work execution system 10 will be described below with reference to FIGS. 2 to 16. 15 and 1
6 is a flow chart showing an example of a routine of a program executed by the server 12, and FIGS. 2 to 14 show examples of display screens displayed on the monitor of each PC during the execution of the program.

In this embodiment, an explanation will be given by taking the answers from the administration department and the manufacturing department as an example. However, it goes without saying that the following embodiment can be applied to any department, not limited to the manufacturing department. First, the manufacturing department is the manufacturing department PC
24 to access the server 12 to access the database 1
Register the work record in 4. First, when an employee of the manufacturing department accesses the server 12 from the manufacturing department PC 24 and activates the program of the work execution system 10, the server 12 displays the screen display data at the manufacturing department PC 24 in step S1.
2 to the manufacturing department PC2.
Displayed on the 4th monitor.

On the introduction screen, a pull-down menu button 30 for selecting a customer (customer) who is a business partner,
Pull-down menu button 3 for selecting work content
2, a management check box 34 for selecting whether or not it is a management department, a new check box 36 for selecting whether or not it is a new creation, and a determination to transmit the operation results of these buttons to the server 12 A button 38 is provided. The employee of the manufacturing department operates the pull-down menu button 30 to select a customer, for example, the customer C, and operates the pull-down menu button 32 to select manufacturing, which is his / her business. Since it is a new creation, the new check box 36 is checked and the decision button 38 is selected. Then, the customer selection result, the business selection result, and the new selection are transmitted to the server 12. When these pieces of information are transmitted to the server 12, it is determined in step S3 whether or not the department is the supervisory department, and since it is not the supervisory department, it is then determined in step S5 whether or not it is a new creation. Since it is a new creation, step S
7, the screen display data is transmitted to the manufacturing department PC 24, and a new business contact page for the customer C in the manufacturing department as shown in FIG. 3 is displayed on the monitor of the manufacturing department PC 24. 40 is displayed.

In the business contact page, the "business performance of each department" column that displays the business performance of each department such as the manufacturing department, the "instruction from the management department" column that displays the instruction from each supervising department to each department, and each There is a "Department Measures" column that displays measures for executing instructions from the department in charge of the department. Further, in the business contact page, a previous page display button 42 for displaying the previous page of the business contact page, a next page display button 44 for displaying the next page of the business contact page, a "business performance of department" column, Update button 46 for reflecting the contents entered in the "Instructions from the supervising department" column and the "Countermeasures for department" column in the database 14, "Business record of department" column,
A modification button 48 for modifying the contents input in the "instruction from the supervising department" column and a "countermeasure for department" column and an end button 50 for terminating the program are provided.

Employees in the manufacturing department can enter the business performance input form 4
For example, “The stock record at the end of June in the electrode plate process was 30 days.” Is input to 0 as the work record. Then, the update button 46 is selected. Then, the content of the business record input in the business record input form 40 is transmitted to the server 12.

The server 12 determines that the update button 46 has been selected in step S25, and the database 14
Is registered and the business record entered in the business record input form 40 is registered in the database 14. Then, the screen display data is transmitted to the manufacturing department PC 24, and a business contact page in which the business performance input form 40 as shown in FIG. 4 is not displayed is displayed on the monitor of the manufacturing department PC 24.

Then, in step S29, an electronic mail indicating that the contents of the database 14 have been updated by the manufacturing department for the customer C is sent to the managing department PC 16 of the managing department.

The employee of the manufacturing department selects the end button 50 to end the program. By the way, when it is desired to correct the contents input in the “department work record” field after updating the database 14, the retouching button 48 is selected. Then, in step S33 of FIG. 16, it is determined that the modification button 48 has been selected, and in step S35, it is determined whether the department is the supervisory department. Since it is not the supervising department, it is determined in step S37 whether or not it is a new creation. Since it is a new creation, in step S39,
The screen display data is transmitted to the manufacturing department PC 24, and the business contact page on which the business performance input form 40 as shown in FIG. 3 is displayed is displayed on the monitor of the manufacturing department PC 24.
The employee of the manufacturing department corrects the contents input in the work result input form 40 and selects the update button 46 again to register the correction contents in the database 14.

Upon receipt of the e-mail indicating that the contents of the database 14 have been updated by the manufacturing department, the employee of the managing department uses the managing department PC 16 to access the server 12 and activate the program of the work execution system 10. Then, in step S1 of FIG. 15, the screen display data is transmitted to the supervising department PC 16, and the introduction screen as shown in FIG. 5 is displayed on the monitor of the supervising department PC 16.

The employee in the supervising department operates the pull-down menu button 30 to select the customer C, and operates the pull-down menu button 32 to select the manufacturing operation. Then, the main check box 34 is checked and the enter button 38 is selected. Then, the customer selection result, the job selection result, and the management selection result are transmitted to the server 12.

In the server 12, it is judged in step S3 whether or not the department is the supervising department. Since it is the supervising department, it is then judged in step S15 whether it is a new creation. Since it is not a new creation, the screen display data is transmitted to the supervising department PC 16 in step S21, and the latest business contact page regarding the customer C in the manufacturing department as shown in FIG. In step S23, the instruction input form 52 is displayed.

The employee of the supervising department examines the content of the "business performance of the department" input by the manufacturing department, determines that the content of the business performance is not suitable for the customer's needs, and there is room for improvement in the business content. If it is judged that there is, there is an instruction, for example, “to compare with the end of the last month, 5
It is increasing by the day. Investigate the cause and examine the improvement plan. Is input to the instruction input form 52. Then, the update button 46 is selected. Then, the content input in the instruction input form 52 is transmitted to the server 12. The employee of the supervising department may select the end button 50 to end the program once in order to sufficiently consider the content of the business record input by the manufacturing department. Further, if the business record meets the needs of the customer or if no improvement point is found in the business record, for example, “no problem” may be input to the instruction input form 52.

The server 12 determines in step S25 that the update button 46 has been selected, and in step S27, the database 14 is updated and the instruction input form 52 is updated.
The content of the instruction input to is registered in the database 14. Then, the screen display data is transmitted to the supervising department PC 16 and the business contact page as shown in FIG.
Display on the monitor of No. 6.

Then, in step S29, an electronic mail indicating that the content of the database 14 has been updated for the customer C by the supervising department is transmitted to the manufacturing department PC 24 of the manufacturing department.

The employee of the supervising department selects the end button 50 to end the program. By the way, when it is desired to correct the contents input in the field of "instruction from the supervising department" after updating the database 14, the retouching button 48 is selected. Then, in step S33 of FIG. 16, the modification button 48
Is selected, and it is determined in step S35 whether or not it is the supervising department. Since it is the supervisory department, next, in step S43, the screen display data is transmitted to the supervisory department PC 16, and the business contact page on which the instruction input form 52 as shown in FIG. 6 is displayed is displayed on the monitor of the supervisory department PC 16. The employee of the supervising department corrects the contents input in the instruction input form 52 and selects the update button 46 again to register the correction contents in the database 14.

Upon receipt of the e-mail indicating that the contents of the database 14 have been updated by the supervising department, the employee of the manufacturing department uses the manufacturing department PC 24 to access the server 12 and activate the program of the work execution system 10. Then, in step S1 of FIG. 15, the screen display data is transmitted to the manufacturing department PC 24, and the introduction screen as shown in FIG. 8 is displayed on the monitor of the manufacturing department PC 24.

The employee of the manufacturing department operates the pull-down menu button 30 to select the customer C, and operates the pull-down menu button 32 to select the manufacture. Then, the decision button 38 is selected. Then, the customer selection result and the job selection result are transmitted to the server 12.

In step S3, the server 12 determines whether it is the supervisory department, and since it is not the supervisory department, it is then determined in step S5 whether it is a new creation. Since it is not a new creation, step S1
In step 1, the screen display data is transmitted to the manufacturing department PC 24, and the latest business contact page regarding the customer C in the manufacturing department as shown in FIG. 9 is displayed on the monitor of the manufacturing department PC 24, and the countermeasure input form 54 is displayed in step S13. indicate.

The employee of the manufacturing department examines the content of the "instruction from the supervising department" input by the supervising department, and as a measure for executing the content of the instruction, for example, "process A ...
The inventory between Process B was increasing. We will reduce revolving stock by reviewing the delivery frequency. Is input to the countermeasure input form 54. Then, the update button 46 is selected. Then, the content input in the countermeasure input form 54 is transmitted to the server 12. In addition, the employees of the manufacturing department
The program may be terminated once by selecting the end button 50 in order to fully consider the measures against the instruction input by the supervising department.

The server 12 determines in step S25 that the update button 46 has been selected, and in step S27, updates the database 14 and prepares the countermeasure input form 54.
The countermeasure input to is registered in the database 14. Then, the screen display data is transmitted to the manufacturing department PC 24 and the screen shown in FIG.
The business contact page as shown in 0 is displayed on the monitor of the manufacturing department PC 24.

Then, in step S29, an electronic mail indicating that the content of the database 14 has been updated for the customer C by the manufacturing department is sent to the managing department PC16 of the managing department.

The employee of the manufacturing department selects the end button 50 to end the program. By the way, when it is desired to correct the contents entered in the “department measure” field after updating the database 14, the retouching button 48 is selected. Then, in step S33 of FIG. 16, it is determined that the modification button 48 has been selected, and in step S35, it is determined whether the department is the supervisory department. Since it is not the department in charge, next step S
At 37, it is determined whether or not it is a new creation. Since it is not a new creation, in step S41, the screen display data is transmitted to the manufacturing department PC 24, and the business contact page on which the countermeasure input form 54 as shown in FIG. 9 is displayed is displayed on the monitor of the manufacturing department PC 24. The employee of the manufacturing department corrects the content entered in the countermeasure input form 54,
The update button 46 is selected again to register the modification contents in the database 14.

Upon receipt of the e-mail indicating that the contents of the database 14 have been updated by the manufacturing department, the employee of the managing department uses the managing department PC 16 to access the server 12 and activate the program of the work execution system 10. Then, in step S1 of FIG. 15, the screen display data is transmitted to the supervising department PC 16 and the introduction screen as shown in FIG. 5 is displayed on the monitor of the supervising department PC 16.

The employee in the supervising department operates the pull-down menu button 30 to select the customer C, and operates the pull-down menu button 32 to select the manufacture. Then, the main control check box 34 is checked and the enter button 38
Select. Then, the customer selection result, the job selection result, and the management selection result are transmitted to the server 12.

In the server 12, it is judged in step S3 whether or not it is the supervising department. Since it is the supervising department, it is then judged in step S15 whether it is a new creation. Since it is not a new creation, the screen display data is transmitted to the supervising department PC 16 in step S21, and the latest business contact page regarding the customer C of the manufacturing department as shown in FIG. 11 is displayed on the monitor of the manufacturing department PC 24. In step S23, the instruction input form 52 is displayed.

The employee of the supervising department confirms what measures the manufacturing department has taken in response to the instruction of the supervising department from the contents described in "Countermeasures of the department". Then, the end button 50 is selected to end the program.

In the above description, the supervising department registers an instruction in the database 14 with respect to the work record registered in the database 14 by the manufacturing department, and the manufacturing department formulates a countermeasure for the instruction and registers it in the database 14. It was a procedure. However, when receiving a request from the sales department that is the customer's contact point, or when instructing the measures of the manufacturing department again, it is not the instruction of the actual performance of the manufacturing department, but the control of the manufacturing department. In some cases, the department may want to register the instructions for the manufacturing department in the database 14 in advance. In such a case, the employee of the supervising department accesses the server 12 via the supervising department PC 16 to activate the program of the business execution system 10. Then, in step S1 of FIG. 15, the screen display data is transmitted to the managing department PC 16,
The introduction screen as shown in 2 is displayed on the monitor of the supervising department PC 16.

The employee in the supervising department operates the pull-down menu button 30 to select the customer C, and operates the pull-down menu button 32 to select the manufacturing operation. Then, the main check box 34 and the new check box 36 are checked, and the enter button 38 is selected. Then, the customer selection result, the job selection result, the management selection, and the new selection are transmitted to the server 12.

In the server 12, it is judged in step S3 whether or not it is the supervising department. Since it is the supervising department, it is then judged in step S15 whether or not it is a new creation. Since it is a new creation, the screen display data is transmitted to the supervising department PC 16 in step S17, and a new business contact page regarding the customer C in the manufacturing department as shown in FIG. 13 is displayed on the monitor of the supervising department PC 16 and, in step S19. The instruction input form 52 is displayed.

As an instruction content to be given to the manufacturing department, the employee in the supervising department inputs, for example, "start study on shortening the model switching time of the process C by 3 hours" into the instruction input form 52. Then, the update button 46 is selected. Then, the instruction input form 5
The contents input in 2 are transmitted to the server 12.

The server 12 determines that the update button 46 has been selected in step S25, updates the database 14 in step S27, and outputs the instruction input form 52.
The instruction input to is registered in the database 14. Then, the screen display data is transmitted to the supervising department PC 16 and the screen shown in FIG.
The business contact page as shown in 4 is displayed on the monitor of the supervising department PC 16.

Then, in step S29, an electronic mail indicating that the content of the database 14 has been updated for the customer C by the supervising department is transmitted to the manufacturing department PC 24 of the manufacturing department.

The employee of the supervising department who has finished registering the instructions to the manufacturing department selects the end button 50 to end the program.

The employee of the manufacturing department, who has learned by e-mail that the contents of the database 14 of the customer C regarding the manufacturing department has been updated by the managing department, accesses the server 12 and confirms the instruction of the managing department as described above. , Measures against the instruction are registered in the database 14. These procedures are as described above.

The business contact page is provided with a previous page display button 42 and a next page display button 44. When the previous page display button 42 is selected, step S4 in FIG.
5, it is determined that the previous page display button 42 has been selected, and in step S47, the screen display data is changed to the P
It is transmitted to C and the previous business contact page for the customer (for example, customer C) of the business (for example, manufacturing) is displayed on the monitor of the PC. When the next page display button 44 is selected, it is determined in step S49 that the next page display button 44 has been selected, and step S51
In, the screen display data is transmitted to the PC, and the next business contact page relating to the customer of the job is displayed.

In the above-mentioned embodiment, the communication between the supervising department and the manufacturing department has been described as an example, but it goes without saying that the present invention can be applied not only to the manufacturing department but also to the work of any department.

For example, if the development department is taken as another example, as shown in FIG. 17, the development department has a "work record of the department" and a deadline for submission of 50 sets of technical test samples of the development model C is 2 weeks in July. It is. ”And register the business record. On the other hand, the supervising department registers the instruction, "Instructions from the supervising department,""Please change the schedule and re-plan in July 1st." Then, the development department that received the instruction considers measures to execute the instruction from the supervising department, and in "Countermeasures of the department", "It can be submitted in July 1st week by reviewing parts arrangement and prototype plan." Register the measures. The supervising department confirms the measures of the development department registered in "Department Measures".

In the case where the supervising department voluntarily gives an instruction, the supervising department reduces the "current prototype process lead time (currently two weeks)" to "instruction from the supervising department" as shown in FIG. Please consider what to do. Your goal is one week. "

As described above, according to the business performance system 10 of this embodiment, the business performance of each department is registered in the database 14, and the supervising department determines the business performance of each department registered in the database 14. The database 14 stores instructions for adapting to customer needs and improving work contents. Then, each department formulates a measure for executing the instruction from the supervising department, and registers the measure in the database 14. The supervising department confirms the measure against the instruction registered in the database 14 by each department. In this way, the supervising department collectively gives instructions to each department. Further, the activity contents of each department are collectively managed in the database 14, and when the database 14 is updated, an electronic mail to the effect of the update is sent to the related departments. Therefore, the command system is clarified, and the improvement of the work content and the confirmation of the improvement measures can be sufficiently and promptly performed.

[Brief description of drawings]

FIG. 1 is an illustrative view showing the overall configuration of an embodiment of the present invention.

FIG. 2 is an illustrative view showing one example of a display screen in the embodiment of FIG.

FIG. 3 is an illustrative view showing one example of a display screen in the embodiment of FIG.

FIG. 4 is an illustrative view showing one example of a display screen in the embodiment of FIG.

5 is an illustrative view showing one example of a display screen in the embodiment of FIG. 1. FIG.

FIG. 6 is an illustrative view showing one example of a display screen in the embodiment of FIG.

FIG. 7 is an illustrative view showing one example of a display screen in the embodiment of FIG.

FIG. 8 is an illustrative view showing one example of a display screen in the embodiment of FIG.

FIG. 9 is an illustrative view showing one example of a display screen in the embodiment of FIG.

10 is an illustrative view showing one example of a display screen in the embodiment of FIG.

FIG. 11 is an illustrative view showing one example of a display screen in the embodiment of FIG.

12 is an illustrative view showing one example of a display screen in the embodiment of FIG.

FIG. 13 is an illustrative view showing one example of a display screen in the embodiment of FIG.

FIG. 14 is an illustrative view showing one example of a display screen in the embodiment of FIG.

15 is a flowchart showing a part of the operation in the embodiment of FIG.

16 is a flowchart showing a part of the operation in the embodiment of FIG.

FIG. 17 is an illustrative view showing one example of a display screen in another embodiment of FIG.

FIG. 18 is an illustrative view showing one example of a display screen in another embodiment of FIG. 1.

[Explanation of symbols] 10… Business execution system 12 ... Server 14 ... Database 16… Subjective department PC 18… Sales department PC 20… PC for parts procurement department 22… Design department PC 24… Manufacturing department PC 26… Development Department PC 30 ... Network

   ─────────────────────────────────────────────────── ─── Continued front page    (72) Inventor Tadashi Ishizawa             2-5-3 Keihan Hondori, Moriguchi City, Osaka Prefecture             Within Yo Denki Co., Ltd.

Claims (16)

[Claims] 1. A business execution method for performing business in a company in which a supervising department that specializes in a specific customer and a plurality of departments that perform mutually related business are organized. A step of acquiring a business improvement instruction from the supervising department to the department; (b) presenting the business improvement instruction to the department; and (c) acquiring a countermeasure to the business improvement instruction from the department. Business execution method. 2. The step (a) includes the steps of (a1) obtaining a work record from the department prior to the acquisition of the work improvement instruction and (a2) presenting the work record to the supervising department. The business execution method according to claim 1. 3. A business execution system for executing business in a company in which a supervising department that performs a business specialized for a specific customer and a plurality of departments that perform mutually related business are organized, the server being the server. A terminal of the supervising department connected to the server via a network, and a terminal of the department connected to the server via the network, wherein the server obtains a business improvement instruction for the department from the terminal of the supervising department. Business improvement instruction acquisition means, business improvement instruction presenting means for presenting the business improvement instruction to the department via the terminal of the department, and countermeasure acquisition means for acquiring a countermeasure for the business improvement instruction from the terminal of the department A business execution system equipped with. 4. Prior to the acquisition of the improvement instruction by the improvement instruction acquisition means, the business performance acquisition means for acquiring the business performance of the department from the terminal of the department and the business performance via the terminal of the supervising department. The business performance system according to claim 3, further comprising a business performance presenting means for presenting to the supervising department. 5. A server for a business execution system for performing business in a company in which a department in charge of performing business specialized for a specific customer and a plurality of departments performing business related to each other, such as department A and department B, are organized. And an improvement instruction acquisition unit that obtains a business improvement instruction from at least one of the department A and the department B from the supervising department, and a business improvement that presents the business improvement instruction to at least one of the department A and the department B. A server for a work execution system, comprising: an instruction presenting means; and a countermeasure acquisition means for obtaining a countermeasure for the business improvement instruction from at least one of the department A and the department B. 6. The business improvement instruction presenting means notifies the at least one of the department A and the department B that the business improvement instruction acquisition means has acquired the business improvement instruction.
The server of the business performance system according to claim 5, further comprising notification means. 7. The server of the business execution system according to claim 5, further comprising: countermeasure presentation means for presenting the countermeasure to the supervising department. 8. The countermeasure presenting means according to claim 5, further comprising a second notifying means for notifying the managing department that the countermeasure acquiring means has acquired the countermeasure. Business execution system server. 9. Prior to acquisition of an improvement instruction by the improvement instruction acquisition means, a business performance acquisition means for acquiring business performance from at least one of the department A and the department B and the business performance are presented to the supervising department. The server of the business performance system according to any one of claims 5 to 8, further comprising business performance presenting means. 10. The work performance presenting means according to claim 5, further comprising a third notifying means for notifying the management department that the business performance acquisition means has acquired the business performance. Business execution system server. 11. The work performed by the department A and the department B
The job execution system server according to any one of claims 5 to 10, wherein the jobs performed by are jobs that influence each other. 12. The department A advances the work A to the work A ′ based on the countermeasure, and the department B advances the work B to the work B ′ based on the countermeasure. The server of the business performance system described in any one of 1. 13. The business A and the business B are businesses related to lead time reduction, and the business A and the business B are parts procurement business, production business, processing business, transportation business,
The server of the business performance system according to any one of claims 5 to 12, which is either a warehouse management business or a shipping business. 14. The business A and the business B are businesses related to product defect improvement, and the business A and the business B are parts procurement business, production business, processing business, transportation business, warehouse management business and shipping business. It is any one of Claim 5
13. The server of the business performance system according to any one of 1 to 12. 15. The work A and the work B are works relating to inventory management, and the work A and the work B are any of parts procurement work, production work, processing work, transportation work, warehouse management work and shipping work. The server of the business performance system according to any one of claims 5 to 12, wherein 16. The server of the business execution system according to claim 5, wherein the department A and the department B are any of a sales department, a manufacturing department, a material procurement department and a research and development department.