JP2003022039A - Information display system for in-facility counter - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an in-facility information display system which can simultaneously and easily obtain information inside and outside facilities. SOLUTION: Information outside the facilities which is distributed from a 1st information providing means 1 through a communication line 5 and information inside the facilities which is sent from a 2nd information providing means 2 in the facilities are inputted to a display control means 3, which divides the display picture 4a of a display device 4 into a display picture 41 for displaying the information outside the facilities and a display picture 42 for displaying the information inside the facilities to display the information inside and outside the facilities at the same time.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an in-facility window information display system, and more particularly, to a waiting person or waiting person in various facilities such as a hospital waiting room, a financial institution lobby, and an administrative window. The present invention relates to a technology for integrally transmitting information such as business process progress status and other information provided from outside the facility.

[0002]

2. Description of the Related Art In a relatively large-scale hospital such as a so-called general hospital, a display device for informing a patient waiting for a medical examination or receiving a medicine, such as a waiting time until the medical examination and a delivery status of the medicine. May be provided. In such a case, the display device is configured to acquire information such as a waiting time until a consultation input from a data input device (for example, a computer) in the facility and display the information. There is. Therefore, in a facility equipped with such a display device, a user or the like can easily grasp the waiting time and the progress of business processing by visually checking the display of the display device.

On the other hand, recently, predetermined information (for example, information about illnesses and medicines at hospitals, information about health and health, etc., which is useful to users from a base station provided outside the facility through a communication line such as a telephone line). ) Has been started to deliver to multiple facilities. And
In such services, each facility is provided with a receiving facility for receiving the provision of the service and a dedicated display device for displaying the received information, and the information received through the display device is broadcast.

[0004]

However, such a conventional structure has the following problems, and its improvement has been desired.

That is, in the conventional configuration as described above, the display device for notifying information such as the turnaround waiting time and the progress status of business processing and the display device for the information provided from outside the facility by the information distribution service are separate. Since it is a display device, it is inconvenient to obtain information because it is necessary to look at both of the two display devices when trying to obtain both of the information provided from inside and outside the facility.

The present invention has been made in view of the above conventional problems, and an object of the present invention is to provide an in-facility window information display system capable of simultaneously and easily acquiring information on the inside and outside of the facility. It is in.

[0007]

To achieve the above object, an in-facility window information display system according to the present invention includes a display means and a first information providing means for providing information from outside the facility.
A second information providing means for providing information from within the facility, and a display control means for acquiring the information provided from these information providing means, integrating the acquired information and displaying the integrated information on the display means. To do.

Then, as a preferred embodiment of the present invention,
The display control means displays, on the display screen of the display means, an out-of-facility information display screen for displaying information provided by the first information providing means and information provided by the second information providing means. It is characterized in that it is displayed separately from the in-facility information display screen.

[0009]

BEST MODE FOR CARRYING OUT THE INVENTION The in-facility window information display system according to the present invention will be described in detail below with reference to FIGS. 1 and 2.

FIG. 1 shows a schematic configuration of an in-facility window information display system of the present invention. Here, the base station in FIG. 1 means a broadcasting station of a service provider that distributes various information useful for users to a plurality of facilities. In addition, the facility in FIG. 1 means a facility that receives the information distribution service from the information service provider.

This in-facility window information display system transmits information distributed to each facility from a base station provided outside the facility (hereinafter referred to as "out-of-facility information") and individually transmitted within each facility. A system for integrally displaying the information (hereinafter referred to as in-facility information) on one display means, and as shown in the figure, a first information providing means 1 for distributing out-of-facility information.
And the second information providing means 2 for transmitting the in-facility information, and each of the information outside and inside the facility provided from these first and second information providing means 1, 2 A display control unit 3 for integrating information and displaying it on the display unit, and a display device 4 constituting the display unit are provided as main parts.

The first information providing means 1 is a device for managing the above-mentioned out-of-facility information, and in this embodiment, the computer main body 1a having a central processing unit (CPU) as shown in the figure.
And a display device 1b such as a CRT, and an input device 1c such as a keyboard. The computer main body 1a is provided with a storage device (for example, a hard disk, a drive device, a CD-ROM drive device, etc.), which is built-in or externally attached, and the storage area of the storage device is a facility for delivering to each facility. Outside information is stored.

In addition to the above, the first information providing means 1 includes:
A communication device 11 is provided for distributing the out-of-facility information stored in the storage device to the facility side, and the out-of-facility information stored in the storage device via the communication device 11 is transmitted to each facility. It can be delivered.

The communication device 11 is a communication means for performing data communication with the display control means 3 on the facility side via a communication line 5 such as a telephone line (for example, ISDN or ADSL). Then, as the communication device 11, a router having a dial-up function is preferably used.

The information outside the facility distributed from the first information providing means 1 includes information about illnesses and medicines at the hospital as described above, administrative publicity at the administrative window, and general information inside the facility. It also includes information such as important notes. Further, since the information outside the facility may be information that can be transmitted through the communication line, it may include not only characters but also graphics, and it is possible to distribute not only still images but also moving images.

On the other hand, the second information providing means 2 provided on the facility side is a device for managing in-facility information, that is, information individually transmitted within the facility for each individual facility. The information providing means 2 also has a computer main body 2a having a central processing unit (CPU) and a display device 2b such as a CRT.
And an input device 2c such as a keyboard.

The computer main body 2a is provided with
An application program for managing in-facility information (hereinafter referred to as information management software) is installed, and by starting this information management software, in-facility information described later is managed.

Specifically, in the present embodiment, the above-mentioned information management software manages two types of in-facility information, that is, turn waiting time and business process progress status. Information on these facilities is
Any of the above information management software can be input to the computer body 2a from the input device 2c, and the information management software manages in-facility information based on the data input from these input devices 2c. It is said that.

More specifically, the information management software, when managing the in-facility information, once receives data from the input device 2c for the turn-around waiting time, then once again inputs data from the input device 2c. Until new data is input again, the internal clock provided in the computer main body 2a is used to measure the passage of time.
That is, the program is set so that the turn waiting time is automatically shortened as time passes.

With respect to the progress status of business processing, a serial number or the like is given to each user in advance, and when the work such as business processing is completed, the user is notified in advance via the input device 2c. By inputting the assigned number or the like, the business processing status is managed.

The computer main body 2a is communicably connected to the display control means 3 via a wired or wireless communication medium (a wired cable 6 in the illustrated example) as shown in the drawing.

The display control means 3 acquires the information provided from the first and second information providing means 1 and 2 and collects and integrates the acquired information for display on the display device 4. It is composed of a computer that functions as. That is, the display control means 3 includes the computer main body 3a and the input device 3b, and also has the display device 4. An application program (hereinafter, display control software) for controlling the display of the display device 4 is installed in the computer body 3a.

More specifically, the computer 3a is provided with an input interface (not shown) as information acquisition means for acquiring the information provided by the first and second information providing means 1, 2. . This input interface is composed of a well-known interface such as a USB terminal or an RS232C terminal,
This input interface is the first information providing means 1 described above.
The communication device 31 for performing data communication with the communication device 11 and the computer main body 2a of the second information providing means 2 are connected by wire or wirelessly.

In the present embodiment, as the communication device 31, a router having a dial-up function is preferably used like the communication device 11 of the base station described above. As a result, the out-of-facility information distributed from the first information providing means 1 is acquired by the computer main body 3a through the communication device 31 and the input interface via the communication line 5, and from the second information providing means 2 as well. The in-facility information to be transmitted is also acquired by the computer main body 3a via the input interface.

When the information outside the facility and the information inside the facility are respectively input to the display control means 3 from the first and second information providing means 1 and 2 in this way, the display control means 3 causes the computer main body 3a. Both the acquired out-of-facility information and in-facility information are simultaneously displayed on the display screen 4a of the display device 4 by the display control software installed in.

That is, this display control software is shown in FIG.
As shown in (a), the display screen 4a of the display device 4 is divided into an out-of-facility information display screen 41 for displaying out-of-facility information and an in-facility information display screen 42 for displaying in-facility information. The program is set to display the information outside the facility and the information inside the facility provided from the first and second information providing means 1 and 2 on the screens 41 and 42.

Further, in the present embodiment, as the in-facility information, two types of information, that is, a turnaround waiting time and a work processing progress status, are input to the computer main body 3a. The information display screen 42 is set to be divided into a turn waiting time display screen 42a and a business process progress display screen 42b according to the type of information (see FIG. 2B).

The layout and shape of the information display screen 41 outside the facility and the information display screen 42 inside the facility in the display control software, and the area ratio thereof can be appropriately changed by setting the display control software. Further, similarly, a waiting time inquiry display screen 42a and a business process progress status display screen 42a
The arrangement and shape of b and the area ratio thereof can be changed as appropriate by setting the display control software.

On the other hand, the display device 4 is a display device for displaying the information provided from the first and second information providing means 1 and 2 in an aggregated / integrated manner. A display device capable of arbitrarily displaying a graphic is used. Further, since the display device 4 is installed in a waiting room of a hospital, a lobby of a financial institution, an administrative window, or the like, which is easily visible to a large number of users, a large display device is preferably used.

Therefore, the operation procedure and operation of the in-facility window information display system configured as described above will be described below.

A: Installation of application software First, in starting the facility window information display system according to the present invention, first, the information management software is installed in the computer body 2a and the display control software is installed in the computer body 3a. Need to be In addition,
The information management software and the display control software may be installed in the respective computer main bodies 2a and 3a when the system is started up.
It may be pre-installed on a and 3a. In addition,
In this embodiment, only the display control software is pre-installed, and the information management software is installed in the computer main body 2a at the start of using this system.

B: Activation / Termination of Application Software In the present embodiment, the display control software is preinstalled in the computer main body 3a as described above.
The display control software is programmed to start / end at a predetermined time in synchronization with the internal clock of the computer main body 3a. Specifically, for example, the display control software is activated when the information distribution start time arrives from the base station, and the display control software is terminated when the information distribution end time arrives.

Therefore, when the predetermined time arrives,
The out-of-facility information distributed from the first information providing means 1 is acquired by the display control means 3, and the acquired out-of-facility information is automatically displayed on the out-of-facility information display screen 41 of the display device 4. Note that FIG. 2B shows a case where information consisting of characters / figures regarding a request for using the mobile phone is displayed on the out-of-facility information display screen 41.

On the other hand, the information management software can be activated / terminated at any time by operating the input device 2c. That is, the information management software can be arbitrarily started or ended by a predetermined operation of the input device 2c of the second information providing means 2.

When the information management software is activated by the above-mentioned predetermined operation, an input screen (not shown) is displayed on the screen of the display device 2b for requesting input of data on the waiting time for waiting and business processing progress. Is displayed. Therefore, the operator of the second information providing means 2 inputs the waiting time data and the work processing progress data from the input device 2c according to the instruction on the display screen, and these are input to the computer main body 2a. At the same time, if the display control means 3 has acquired the display control software,
The in-facility information is automatically displayed on the in-facility information display screen 42 of the display device 4.

In FIG. 2 (b), this in-facility information display screen 42 is displayed as the above-mentioned waiting time question during the use in the hospital and the waiting state for inputting the data of the work processing progress, that is, the waiting time question. On the display screen 42a, "0 minutes of waiting time now" is displayed, and the business process progress display screen 42
In b, a case is displayed in which "Medication is ready, up to number 0" is displayed.

As described above, according to the in-facility window information display system according to the present invention, the first information providing means 1 outside the facility is provided.
The outside-facility information provided by the in-facility information and the in-facility information provided by the second information providing means 2 in the facility are displayed by the display control means 3
Since the information is aggregated / integrated by and displayed on one display device 4, it is possible to recognize the information inside / outside the facility at the same time by visually recognizing the display device 4, and the user side can easily obtain the information. It can be carried out.

Since the out-of-facility information and the in-facility information are aggregated and integrated by the display control means 3, even when the out-of-facility information is stopped due to a failure of the first information providing means 1 or the like, the in-facility information is acquired. Is displayed on the display device 4. Similarly, even when the transmission of the in-facility information is stopped due to a failure of the second information providing means 2 or the like, the out-of-facility information is displayed on the display means 4.

The above-described embodiment is merely a preferred embodiment of the present invention, and the present invention is not limited to this, and various design changes can be made within the scope of the invention.

For example, in the above-described embodiment, the case where the routers with the dial-up function are used as the communication devices 11 and 31 is shown, but these use other communication devices as long as data communication is possible between them. It is also possible.

In addition, in the above-described embodiment, as the out-of-facility information delivered from the base station, information about diseases and medicines in hospitals, information about health and health, and general precautions in the facility are delivered. In addition to these, it is also possible to distribute regional information as outside facility information. In short, any information content may be used as long as the information is distributed to a plurality of facilities.

Further, in the above-described embodiment, the case where two types of information, that is, the turnaround waiting time and the business process progress status, are used as the in-facility information transmitted from the institution, is shown.
The in-facility information is not limited to this, and the content and the number of information can be changed as appropriate. In short, as long as it is information that is transmitted individually for each facility inside the facility, the content can be set freely.

Further, in the illustrated example, the present invention is used for the waiting display in the hospital, but the present invention is not limited to the hospital, but can be used in various facilities such as a lobby of a financial institution and an administrative window. .

[0044]

As described in detail above, according to the in-facility window information display system of the present invention, the display means, the first information providing means for providing information from outside the facility, and the information from within the facility are provided. A second information providing means for displaying information, and display control means for acquiring information provided from the first and second information providing means, integrating the acquired information and displaying the integrated information on the display means. Since the information outside the facility provided from outside the facility and the information inside the facility provided from inside the facility are aggregated and integrated and displayed on the means, the user can view multiple information by visually recognizing one display means. Can be acquired at the same time, and information can be easily acquired.

[Brief description of drawings]

FIG. 1 is an explanatory diagram showing a schematic configuration of an in-facility window information display system according to the present invention.

FIG. 2 is an explanatory diagram showing an example of a screen configuration of a display unit in the in-facility window information display system.

[Explanation of symbols]

1 First information provision means 2 Second information provision means 3 Display control means 4 Display means 4a display screen 41 Information display screen outside the facility 42 Facility information display screen 42a Question display screen when waiting 42b Business process progress display screen

Continued front page    (72) Inventor Ryo Miyamoto             4 Stock Association at 856, Ojihara, Takatsuki City, Osaka Prefecture             Company Medinet F-term (reference) 5B069 CA13

Claims (2)

[Claims] 1. A display means, a first information providing means for providing information from outside the facility, a second information providing means for providing information from within the facility, and from these first and second information providing means. An in-facility window information display system comprising display control means for acquiring information to be provided, integrating the acquired information and displaying the integrated information on the display means. 2. The display control means provides the display screen of the display means from the out-of-facility information display screen for displaying the information provided by the first information providing means and the second information providing means. The in-facility window information display system according to claim 1, wherein the in-facility information display screen is displayed separately from the in-facility information display screen.