JP2002366643A - Method and system for providing information on environment-related product/service - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a technique capable of easily acquiring information required for environment protection only by accessing one site on a network. SOLUTION: A plurality of companies handling multiple business categories and multiple kinds of products become members and form a company union 10 and an operation company 11 integrating the companies is established. A Website is provided on the network, and the service business of mediating the customers 20 and the company union 10 is deployed.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a technology for providing products related to environmental protection, providing services related to environmental protection, and the like, and more particularly, to products and services that enable customers to easily obtain relevant information. The present invention relates to a technology for providing information.

[0002]

2. Description of the Related Art When taking measures to improve and maintain the environment, organizations (such as companies and municipalities) (mainly responsible for measures) have required specific products in order to take such measures. Sometimes. Also, it may be necessary to receive a specific service. In such cases, organizations (providers) such as companies that handle the corresponding products, services, etc.
Contact us to disclose information such as purpose, terms of use, and specifications to obtain product or service specifications and estimates. There are usually a plurality of product providers and service providers. Therefore, based on the obtained specifications and estimates, the providers were narrowed down, and finally the suppliers were determined.
Therefore, much work was required.

[0003] Regarding the environment, laws regarding the amount of harmful substances discharged and the management and treatment of waste are regulated by law.
In the future, it will be strengthened more and more. In addition, in order to determine whether or not to comply with regulations, it is necessary to analyze the concentration of harmful substances, the composition of waste, and the like. In the past, the law had to be consulted with consultants and the analysis had to be undertaken separately by the company undertaking the analysis.

[0004] Since the customer makes a final decision on the basis of this information, the customer has taken measures such as assigning a dedicated person.

[0005]

However, it is necessary to protect the environment regardless of the scale of the countermeasures. However, as described above, there are only a limited number of entities that can have appointment staff. Even if a dedicated person can be assigned, it takes time and money to train the dedicated person.

[0006] The items to be countermeasures and the countermeasures are
There is a wide variety, and it is not always easy for the countermeasures concerned to lead a reasonable solution even if a dedicated staff is assigned. Moreover, environmental conservation standards,
Countermeasures are constantly changing, so it is necessary to take the latest measures. In addition, the level required for environmental conservation measures is expected to not be relaxed even if it becomes severe in the future. For this reason, it is important for countermeasures to make optimal measures including costs.

[0007] It is an object of the present invention to provide a technique which enables easy acquisition of information necessary for environmental measures in which various measures can be considered and which are closely related to laws and analysis values.

[0008]

According to the present invention, an operating company operated by charging a plurality of companies builds a database by providing data on their products of the plurality of companies, and , Information about a product or solution desired by the customer can be provided to the customer via the Internet.

[0009] More specifically, in a method of providing information on environment-related products or services to a customer, the environment-related products and services that can be provided by the provider are transmitted from the provider system. Stores information specifying products and services in a database, receives a request related to the environment from the customer system, searches the database according to the specification of the request, and searches products and services that meet the customer's request. It is characterized by sending information proposing as a solution to a customer system.

[0010]

Embodiments of the present invention will be described below. Prior to the description of the embodiment, an outline of an example of a business model to which the present invention is applied will be described. However, the model described below is only an example of a model that can be realized by the present invention. The present invention is not limited to the following models.

First, a plurality of companies 12, 13, 14, 15,... Dealing with various industries, various products, and services become members, form a company union 10 as shown in FIG. 1, and put together these companies. The management company 11 is established. Investment company 11
Need not be an independent company. For example, Coalition 1
It is also possible to adopt a configuration in which one company in 0 functions as an entity that performs the business. Here, it is not a condition that the member company is a legal company organization. Information provider,
Any person who can be a business entity may be used, and may be any of a corporation, an organization, and an individual. The same applies to the investment company. The same applies to customers who are users. The company association 10 has data on products and services necessary for environmental protection as a whole. Then, the management company holds a database for managing the data. In addition, the management company 11, based on the database,
A solution to the problem related to environmental preservation (solution) is formulated for the requested customer 20 and output to the customer 20. That is, it becomes an information provider.

The management company 11 establishes a website serving as a contact point for the customer 20 on the network, and
, And provides information on products and services of companies 12, 13, 14, 15,... In other words, just by connecting to this site, customers 20 can access products and products of multiple companies.
Provide a technical mechanism that enables service information to be obtained. Specifically, a website is set up, and information on environmental preservation is provided on the website, and a homepage for providing a solution, receiving an order for realizing the solution, and the like is opened. Then, the homepage of the member company is linked to the homepage. In other words, this is a home page displayed first regarding environmental protection when connected to the Internet, and this home page is an entrance to a company that provides products and services. In other words, it can function as a portal site.

The point of contact between the management company 11 and the customer 20 is a website formed on a network. Customer 20
Had to connect to a number of sites to get information. However, according to the present invention, it is possible to obtain information on products and services of a plurality of companies by accessing only one site. Not only companies that provide products but also waste treatment companies, legal consulting companies, contract analysis companies, leasing companies,
By including entities related to various businesses of providing products and services related to environmental protection, such as companies dealing with finance and logistics companies, almost all information on the environment will be available only on this site.

The customer 20 narrows down the company, contacts the member company, obtains more detailed information, and places an order if the conditions are met. The order contract in this case is customer 2
0 and any one of the member companies 12, 13, 14, 15,... In this case, the member company that has become a party to the contract pays a success fee to the management company 11. In another case, when the customer 20 wants to order products and services of a plurality of member companies at once, the customer 20 orders the asset management company 11 at one time. The management company 11 collects the ordered products, delivers them to the customer 20, takes part of the money received from the customer 20 as a success fee, and pays the rest to the member company involved in the order. It is also possible that the management company 11 receives only the order, and entrusts all the associated work to the member company. FIG. 1 also shows that a plurality of customers may form a customer association.

Funds necessary for the operation of the management company 11 include participation fees of the member companies 12 to 15,..., Registration fees collected for registering the contents and specifications of the products and services of the member companies, sites and other web companies. Advertisement fee for advertising placed on These are fixed rates, for example, monthly
Pay to the management company 11 every month. In addition, assuming that the member company pays the management company 11, when the customer 20 accesses information of any member company, the information provision fee paid by the member company, and the customer 20 directly contacts any member company. Inquiry fee in case, customer information fee paid when the member company sees the information entered by customer 20, customer 20
To answer questions from members to member companies (Q &
A) A transfer fee is also conceivable.

When a business negotiation is concluded between the customer 20 and the member company, the member company may pay a contract establishment fee to the management company. As described above, this payment method differs depending on how the order is handled. The management company 11
These revenues will be used to provide customer contact services.

The member companies 12, 13, 14, 15,...
By becoming a member, you will be able to provide your information to more customers and increase your chances of receiving orders. In addition, since it is possible to obtain information such as the business plan of the customer, it is possible to directly contact the customer separately, and an increase in orders can be expected. In addition, customers get a lot of information from one site.

Next, regarding the first embodiment of the present invention,
This will be described with reference to the drawings. FIG. 2 specifically shows the relationship between the customer 20 and the company association 10.

The contact point of the company association 10 is a website 130 formed on the Internet. This site 130
It is managed by the management company 11. The customer 20 who has registered as a member in advance connects to the website 130 and inputs desired conditions, specifications, and the like. Later, the management company 11
, A proposal for a product or service according to the wishes of the customer 20, that is, a solution information is returned.

The company association 10 has a database 110. Specifically, it is installed in the management company 11 and performs processes such as data accumulation and search. The database 110 stores, as basic information used for suggesting a solution, information 111 on the member company and information on general environmental protection such as laws and regulations and environmental data. In addition, information on customer information, customer behavior information, customer planning information, operation and maintenance information, advertisements, questions and the like is accumulated as necessary. These pieces of information may be stored separately from the information for the solution proposal described above.

The Alliance 10 also includes analytical and legal companies, and this database contains customer occupations,
Since customer information such as business details is also input in advance, the management company 11 can provide an optimal solution based not only on the wishes of the customer but also on a wide range of information on the customer 20. In addition, the customer 20 can freely view information stored in the database 110 of the company association 10 and search for desired information by himself. With respect to the database 110 of the company union 10, an update process 140 such as addition of a new product / new service or addition of a product / service of a newly participating company is constantly performed.
In addition, data update processing 140 is performed for information on general environmental protection such as laws and regulations and environmental changes every time there is a change.

Since the web site 130 is used as a contact, reception of a request from the customer 20 is possible for 24 hours.
On the other hand, regarding the proposal to the customer 20, the website 13
Since 0 or e-mail is used, it can also be performed quickly for 24 hours.

The company association 10 is provided with a solution proposal function 120. In the present embodiment, this function is also handled by the management company 11. As shown in FIG. 2, when the solution proposal function 120 accepts a request from one of the customers, the solution proposal function 120 collects information 115 on general environmental preservation stored in advance, in particular, information on laws and regulations, environmental changes, and the like. The information 111 relating to the member company is searched by using the conditions (1) and (2), and a solution suitable for the request is selected, and the solution is proposed on a website or by e-mail. For example, assume that the customer A21 accesses this website because he wants to incinerate the garbage. Customer A2
When the user 1 inputs desired conditions, the common constraints 115 of the customers included in the information on the overall environmental conservation are added to the input conditions, and the customer A is sent from the database 111 of the federation of companies satisfying these conditions. Select the most suitable method and propose to customer A. In FIG. 2, A
There is a product (incinerator) of company A and company C, of which we propose the most suitable incinerator for customer A. Suppose that customer B wants to generate waste. Company A handles waste power generation equipment, but it is also possible to combine the products of Company B with this. Also, if customer C
If DF power generation is desired, an RDF generator and RDF power generator will be required. There is a combination of a B company's product as an RDF conversion device and a C company's power generation device. Although not shown in FIG. 2,
If there is a company that only subcontracts to RDF, work outsourcing is also possible. It should be noted that the products of the member companies are input to the database 111, and products having similar functions are included in products of different companies, and there is an advantage that the range of selection is greatly expanded.

As described above, in the present embodiment, the company union 1
0 and the customer 20 exchange information via the network. Also, in the company association 10, the management company 11
Information is exchanged with the member companies 12, 13, 14, 15,... Via a network. In addition, investment company 1
1 has a database 110 and performs processing for receiving a request from a customer and proposing a solution using data in the database 110. Therefore, the management company 11 uses a computer system as a hardware resource capable of performing such processing.

As this computer system, for example, a general computer as shown in FIG. 6 can be used. That is, the computer 1010 and the input device 1 including the keyboard 1021 and the mouse 1022
020, a display device 1030, a communication control device 1040 for connecting to a network, and an external storage device 1050.
And The computer 1010 includes a central processing unit (CPU) 1011 and a read only memory (RO).
M) 1012 and random access memory (RAM) 1
013. The external storage device 1050 can be used as a storage device for a database.

The system of the customer 20, the member company 1
The same computer system can be used for the systems 2, 13, 14, 15,....

Next, an example of information stored in the database 110 will be described with reference to FIGS.

FIG. 3 schematically shows information 1110 on the member company accumulated for each member company. As shown in FIG. 3, the information related to the member company includes a code specifying each company, for example, an ID including a member number and a company name.
There are information 1111 and a symbol for specifying a product provided by the company, for example, a product number 1112. Information on the provided product includes, for example, the name 1113 of the product handled, such as a gasification melting furnace, and the type 11 of the target waste.
14, treatment amount (t / day) 1115, exhaust gas properties (eg, NO _x , CO, dioxin, dust) 1116, price (equipment (M ￥, unit price per treatment amount (M ￥ / t), operation cost (M $ / Year), maintenance costs (M $ / year) 1117, etc. In this example, it is assumed that a processing device is provided, but the present invention is not limited to this.
In some cases, the processing device is used to provide a service to undertake processing.

FIG. 3 shows individual data for each member company. In the database 110, this is processed to facilitate the search. FIG. 4 shows data 11 after the processing.
20 shows an example. In FIG. 4, the classification is performed using the waste type 1114 as a key, and the relationship between the processing corresponding to each classification and the member company handling the classification is shown. FIG. 4 also shows information indicating the correspondence between various services 1130 and their providers.

FIG. 5 shows an example of the accumulation of general information 1150 relating to overall environmental protection. In the example shown in FIG. 5, local government information 1151 including environmental measures, environmental regulations, etc.
And academic society information 11 including information on the effects of chemical substances and new technology
52, overseas information 1153 including environmental regulations, resident information 1154 including information disclosure relationship, etc., maker information 1155 including new product information, company information, etc., and other information 115.
6 are stored together with the date and time when the information was obtained. As specific contents, for example, the local government information 1151 includes "□ City decides to introduce a new incinerator jointly with neighboring towns and villages" as information on environmental measures. As the academic society information 1152, there is “evaluate the effect of (△) on human body (XX academic society)” as information on the influence of chemical substances. Overseas Information 115
As for information on environmental regulations, “3.
Regulations are tightened. " As the resident information 1154, there is “information disclosure regulations approved in □□ city” as the information disclosure relationship.
As the manufacturer information 1155, there is a new product information of "△ Company releases product using new incineration technology".

Next, a solution proposal made by the management company 11 will be described with reference to FIGS. FIG. 7 is a business flow showing a business flow in the management company 11.

In FIG. 7, a home page is prepared on the web site 130. When the customer accesses the homepage and makes a selection for a service, an input screen for the customer's service requirement specification is displayed, and a program for accepting the input is sent to the customer's terminal via the network.

FIG. 8 shows the transfer of information between the customer 20 and the management company 11. As shown in FIG. 8, the system of the management company receives a request from the customer terminal to the management company from the customer, and performs the primary presentation of the product / service. Specifically, it requests the details of the required specifications and the provision of future plans and plans. For this purpose, the system of the management company 11 displays the screen shown in FIG. 9 on the display device of the customer terminal, accepts an input in the input box at the terminal, and obtains the details of the required specification and the future plan / plan. I do.

FIG. 9 shows an example of the screen. The input screen shown in FIG. 9 includes a bibliographic item input frame 1311 such as a date, a person in charge, a company name, a mail address, an address, and a telephone number.
As desired contents, the product (service) name 1312, the type of waste 1313 to be treated, and the type 131 of waste
4. An analysis result 1314a to be described when there is an analysis result, a waste amount 1315, a desired content input frame for entering a product installation (service execution) place 1316, etc., a desired delivery date 1317, and a transaction. History 131
8, a detailed meeting method 1319, and a transaction condition input frame for inputting other items are prepared. Items input on this screen are transmitted to the website and collected by the management company 11. Block 131 in FIG.
1 shows an example of collected information. When sending the screen, the case number is automatically generated on the screen,
Is displayed. As the case number, for example, a serial number is used.

As shown in FIG. 7, when the information regarding the waste can be obtained, the computer of the operating company refers to the information such as the laws and regulations stored in the database 110 and
It is determined whether or not the acquired waste information satisfies the common constraint condition of the customer. If landfill disposal and recycling by the manufacturer are possible, a message to that effect is proposed as a solution proposal (block 1210.
1218, 1219).

On the other hand, if it is determined that the customer cannot process the waste, the scale of the required processing equipment and the components that can be processed are checked based on the information obtained on the waste to be processed (block 1211). 121
2). Then, the result is inquired to the system of the member company and the answer is obtained (block 121).
3). If necessary information is obtained in advance from the member company, a solution that can be processed is formulated based on the information without inquiring.

FIG. 10 shows the exchange of information between the system of the management company 11 and the system of the member company 12 (there is another one, but here, for convenience of explanation, it is represented by one company). . First, the member company 12 provides information on products and services that it can provide to the management company. Further, the management company 11 transmits the case information (customer information and proposal contents to the customer) requested by the customer to the member company 1.
2 If there is a comment on this, the member company 12 sends it to the management company 11. When there is a reply to the comment, the management company 11 sends the reply.

Here, in the information from the member company 12, when the same product and the same service compete, a competitive bidding process is performed. That is, first, a bid request is made to the member company. In response, a bid is accepted from the member. And to the member who bid at the cheapest price,
Decide to request the provision of products and services.

Further, between the member company 12 and the management company 11, a response request to the progress status inquiry and a response to the request are exchanged.

FIG. 11 shows an example of a screen for displaying the case information to the member company. This screen 1
130 is displayed on the system of the member company, a program for accepting an input thereto and collecting the input information is sent to the system of the member company via the network.

As shown in FIG. 11, case information 1131 which is a bibliographic item for specifying a case such as the last update date, case number, case name, customer name, negotiation start date, etc. , Progress information and the like, customer information 1133 which is information about the customer, a presentation status 1134 of the product / service to the customer, and a comment field 1135 to be entered by the member company. Here, the operation person in charge is clearly indicated, the member company enters a comment,
When a person in charge is clicked, the contents of the comment are sent to the person in charge by e-mail. Further, the customer information 1133 and the presentation status 113 of the product / service are provided.
Since the content of the product / service presented to the customer is displayed in 4, the member company 12 can thereby confirm whether the information of the company is properly transmitted to the customer. Further, since the negotiation progress information 1132 is provided with a progress column, the current status can be easily grasped.

Next, returning to FIG. 7, the proposed solution is again subjected to discrimination processing for validity of laws and regulations (block 1214). This determination is made in the same manner as described above.

If the laws and regulations are satisfied, a solution plan is determined (block 1215). And the estimated price, delivery case,
In addition, it proposes a solution proposal to the customer together with relevant information such as construction of the accompanying equipment, outsourcing, the form or base of the maintenance service (blocks 1216, 121)
7, 1219). The proposal of the solution plan is performed by displaying a program on a display device of the customer system and sending a program for receiving a customer's instruction to the solution to the customer system.

Here, with reference to FIG. 12, a description will be given of a process of determining a solution proposal to be presented to a customer in the management company. Products A of a plurality of member companies A, B, C, D, E, ... stored in the database 110
1, A2, A3,... And products B1, B2, B3,.
Products C1, C2, C3, ... and services D1, D2, D
From among the services E1, E2, E3, ...
Sorting is performed according to the customer's required specifications (block 1213).
For example, assume that products A1, B3 and C2 are selected, and services D2 and E1 are selected.

Next, regarding the selected products and services,
It is determined whether the constraint is satisfied (block 1214).
For example, regarding the status of laws and regulations, a decision is made based on legal and regulatory information from a member company specializing in law, and based on overseas regulatory information from a member company familiar with international trends. Also,
Judgment based on information from a consulting member company that investigates the situation of local governments,
Judgment is made based on information from consulting member companies that are investigating academic information information such as technology. Based on these determinations, a suggested product / service is determined by narrowing down to an appropriate product / service (block 1215). FIG.
In the example, the product A1 and the service C2 are selected.

In FIG. 8, when the above-mentioned solution plan is determined, it is sent from the management company to the customer as a second proposal of the product / service. If there is an inquiry from the customer about this, we will accept it. And send the answer. Thereafter, a notification that the negotiation has been completed is sent.

When the customer reports on the progress of the negotiation, for example, the screen 114 shown in FIG.
0 is sent to the customer's system. On this screen, the same case information 1141, negotiation progress information 1142,
43 and explanation 11 of the proposal contents of the member company or the management company
44 and a comment input field 1145 of the customer corresponding thereto are displayed.

In the above example, the management company 11 collectively performs the processing in the company association and performs the processing in the management company. But,
The present invention is not limited to this. Various processes may be shared by the member companies. In that case, the website functions like a portal site.

Next, a second embodiment of the present invention will be described. Note that the drawings refer to the same components as those in the first embodiment. As shown in FIG. 7, various processes are performed in accordance with a business flow from providing a problem desired by a customer to presenting a solution proposal.

When the customer wants to process 5 tons / day of waste home appliances, the customer inputs information of the waste to be processed on a website. Based on this, a legal company in the Coalition 10 decides on the classification based on laws and regulations taking into account regional characteristics,
It is impossible or difficult for customers to handle
If it can only be processed by recycling (manufactured by the manufacturer) or landfill, reply to the customer to that effect and introduce a disposal company. If the customer can handle it,
Classify the equipment required for processing and the components that can be processed, and assign the corresponding solution service or product. Based on these, it is judged again whether or not it complies with the regulations, and the optimal solution service or product is determined.

Next, the solution proposal is proposed to the customer, together with the approximate price and the delivery example of the determined solution proposal, and related information such as the construction of the facility, the outsourcing organization, the form of the maintenance service or the base. I do. If costs such as recycling and power generation can be recovered, a cost recovery plan will be provided. When the use of the processing service is proposed, information such as the location of the service base, the transportation cost, and the processing result is provided. When the customer owns the processing equipment, information such as population distribution and wind direction is provided together with the environmental information of the proposed equipment in order to avoid risks to the surrounding environment. If there is a request from a customer (local government), it is also possible to propose a facility size in consideration of population growth and stricter regulations and to present options in consideration of life cycle costs.

Next, the first embodiment and the second embodiment will be described.
FIG. 1 shows a common charging process for the embodiment of FIG.
This will be described with reference to FIG.

FIG. 14 shows the flow of information / service / payment. From the website established by the management company 11, customer information 11a, customer behavior record 11b, customer plan information 11
c, access to the solution database 110 and the operation / maintenance information 11d. However, the access right for the customer information 11a is strictly managed, and cannot be viewed by anyone other than the member company. In addition, it will post advertisements and Q & A.

The company first pays the participation fee A // month to the management company to become a member company of the company association. If you want to provide your company information to your customers, you pay the mail issuance fee B //. A customer (here, for example, a local government) can access the website by a member number distributed by the management company. From there, if the customer connects to the information of a specific company and obtains the information, the customer's activity record is recorded, and the company pays the management company an information provision fee C / hit. We ask customers to input their plans for new equipment and waste management plans. This information is stored as customer plan information, and the member company can pay customer information fee D / month to obtain customer information.

The member company 12 can register its product and service information in the solution database 110. Pay E / month as a registration fee to the asset management company. For products that require operation and maintenance, operation and maintenance information can also be registered.

When the customer 20 directly contacts the member company 11 based on the information, the member company pays the management company F / month as an inquiry fee. When a customer orders a product or service from the member company 12, that is, a contract is established, the member company receives or delivers the product or service to the customer, and the customer pays the member company. At the same time, the member company pays G / to the management company as a success fee. The management company 11 manages the company association 10 with the income of A to G.

Although the member company 12 pays to these management companies, the business range can be expanded, the information of the customer can be obtained, and the operating expenses can be reduced.

It is also possible to pay an advertisement fee H / month to a website and a related web company and to place an advertisement. For questions from customers via affiliated web companies, pay Q / A transfer fee H / times.

As described above, according to each of the embodiments of the present invention, a customer can obtain information on a company union consisting of a plurality of companies from one website on the Internet, and can obtain laws, regulations, finance, leasing, and consulting. Solution from a comprehensive point of view. It is particularly suitable for products and services that require a wide range of technologies and regulations, such as the environment. On the other hand, for member companies, sales opportunities can be expected to increase due to an increase in opportunities for receiving orders.

[0060]

As described above, according to the present invention,
Various measures can be considered, and information necessary for environmental measures closely related to laws and analysis values can be easily obtained simply by accessing one site on the net.

[Brief description of the drawings]

FIG. 1 is a block diagram showing a business concept to which the present invention is applied.

FIG. 2 is a block diagram showing a relationship between a company association and customers in a business to which the present invention is applied;

FIG. 3 is an explanatory diagram showing an example of a form of information for a member company to send the contents of products and services provided by the member company to an operating company and to register the content in a database;

FIG. 4 is an explanatory diagram showing a processed state when stored in a database;

FIG. 5 is an explanatory diagram illustrating an example of information about the entire environment;

FIG. 6 is a block diagram showing an example of an information processing system that can be used by a customer, an operating company, and a member company in the present invention.

FIG. 7 is an explanatory diagram showing a business flow in the embodiment of the present invention.

FIG. 8 is an explanatory diagram showing a flow of information between the customer and the management company.

FIG. 9 is an explanatory diagram showing an example of a screen for inputting a specification required by a customer;

FIG. 10 is an explanatory diagram showing a flow of information between the member company and the management company.

FIG. 11 is an explanatory diagram showing an example of a screen when presenting case information to a member company;

FIG. 12 is an explanatory diagram illustrating an example of a processing method of information presented to a customer in the management company;

FIG. 13 is an explanatory diagram illustrating an example of a screen for notifying a customer of a progress status;

FIG. 14 is an explanatory diagram showing a mechanism of a relationship between a flow of information / service y and charging in a business to which the present invention is applied;

[Explanation of symbols]

10 ... company alliance, 11 ... manager, 12, 13, 14,
15: Member company, 20: Customer, 110: Database,
130 ... Website

──────────────────────────────────────────────────続 き Continued on the front page (51) Int.Cl. ⁷ Identification symbol FI Theme coat ゛ (Reference) G06F 17/30 110 G06F 17/30 110F 170 170Z (72) Inventor Akira Rokkaku 4-chome, Kanda Surugadai, Chiyoda-ku, Tokyo 6 Hitachi, Ltd. (72) Inventor Tetsuo Horiuchi 4-6 Kanda Surugadai, Chiyoda-ku, Tokyo F-term (reference) 5B075 KK07 KK13 KK33 ND20 ND23 PQ02 PQ05 UU24 UU40

Claims (9)

[Claims] 1. A management company operated by charging a plurality of companies, builds a database by receiving data on its own products of the plurality of companies, and, based on the database, a product or a product desired by a customer. A method of providing information on environment-related products and services, wherein the information on the solution is provided to the customer via a net. 2. A method for providing information relating to an environment-related product or service to a customer, wherein the environment-related products and services that can be provided by a provider are transmitted from a provider system via a network. Stores information specifying products and services in a database, receives requests related to the environment from a customer system via a network, searches the database according to the specification of the request, and matches the request of the customer. A method for providing information related to an environment, characterized in that information for proposing a product or service to be provided as a solution is sent to a customer system via a network. 3. The method according to claim 2, wherein the information specifying the product / service is transmitted from each system installed in a plurality of providers that provide the product / service.
A system for multiple providers to operate in union,
Information related to the environment, which sends information about products and services to be provided, stores it in a database provided in the system for operation, and generates information proposed as a solution in the system for operation. How to provide. 4. The method according to claim 2, wherein the database further accumulates information on the entire environment including at least information on laws and regulations, and generates information to be proposed as the solution. When doing
A method for providing environment-related information, characterized by referring to the information on laws and regulations, judging whether or not the regulations are satisfied, and setting only information that satisfies the regulations as a solution proposed as a solution. 5. A system for providing a customer with information on products or services related to the environment, wherein the products and services related to the environment, which can be provided by the provider, are transmitted from the provider system via a network. A database for storing information specifying products and services; a means for receiving, via a network, a request related to the environment from a customer system; and searching the database according to the specification of the request, A system for providing environment-related information, comprising: means for generating information that proposes a product or service that meets a request as a solution; and means for sending the information to a customer system via a network. 6. The system according to claim 5, wherein the database further accumulates information on the entire environment including at least information on laws and regulations, and the means for generating the information proposed as the solution includes the laws and regulations. A system for providing information related to the environment, characterized by referring to information on the environment, determining whether or not the regulation is satisfied, and using only information that satisfies the regulation as a solution proposed as a solution. 7. The method according to claim 1, wherein the charging includes a fixed fee and a variable fee, wherein the fixed fee includes any of a participation fee, a registration fee, and an advertising fee. , E-mail issuance fee when issuing e-mail to customer, information provision fee when providing information to customer, customer information fee when obtaining customer information, and required when forwarding questions from customers A method for providing information on environment-related products and services, which includes any of the following Q & A transfer fees. 8. The method according to claim 1, wherein the information is provided to the customer, and when a sales contract or a service contract for a product is concluded between the company and the customer, the company succeeds in the management company. A method of providing information on environment-related products and services characterized by paying a reward. 9. The method of claim 1, wherein the plurality of companies are:
Equipment / equipment manufacturing company, waste treatment company, legal consulting company, entrusted environmental analysis company for air, soil, water, etc.
A method for providing information on environment-related products and services, characterized by being a leasing company, a finance company, a logistics company, and an equipment operation and maintenance company.