JP2002352329A - Merchandise ordering system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To enhance versatility by displaying a screen having an information transmitting function on an initial screen and expanding the function of an ordering system. SOLUTION: A merchandise ordering system includes a display means 1 capable of selectively switching and displaying at least a screen for transmitting information and a screen for ordering merchandise, and a control means 4 for controlling to switch between the screen for transmitting information and the screen for ordering merchandise by operation of a customer.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a merchandise ordering system capable of easily ordering merchandise without human intervention.

[0002]

2. Description of the Related Art Conventionally, as this kind of product ordering system, there is, for example, a product display device for a restaurant and an ordering system disclosed in Japanese Patent Application Laid-Open No. 5-197730. This restaurant product ordering system is a system in which a customer performs an ordering operation by selecting a product according to an instruction of a product image displayed on a product menu display section of a product display device and operating the product ordering device by a touch panel by himself / herself. It is.

That is, in this product ordering system, a customer first displays a natural image of a color image on a product menu display section of a product display device, looks at the image, selects an ordered product, and uses the touch panel to input the ordered product name. input. Next, the customer operates the conversion of the order image, the order or the change of the order, the confirmation of the order, and the like using the touch panel according to the instructions on the screen. After the order is confirmed, the order data is sent to the commodity order receiving device by the communication means. The commodity order receiving device receives and displays the order data, and terminates the ordering operation.

[0004]

However, in the above-mentioned conventional product ordering system, the initial screen of the product menu display section is always a menu selection screen, and a screen for displaying a screen other than the menu selection screen. Therefore, there is a problem that the versatility of the display screen is low.

Further, in the conventional product ordering system, a system for simply ordering a product at a restaurant simply by sequentially expanding and displaying the product menu from a menu selection screen through a product menu screen in which a natural image is displayed on the order screen, is provided. Therefore, there is a problem that the function is not expandable.

Therefore, the present invention has been made in view of the above circumstances, and extends a function by displaying a screen having an information transmission function on an initial screen instead of simply displaying a screen for ordering a product. The purpose of the present invention is to provide a highly versatile product ordering system.

[0007]

According to an aspect of the present invention, there is provided a display device capable of selectively switching and displaying at least a screen for transmitting information and a product order screen. And control means for performing control for switching between the information transmission screen and the product order screen by the operation of (1).

According to the first aspect of the present invention, the display means can selectively switch between a screen for transmitting information and an order screen for a product, and display a screen for simply ordering the product. Instead of displaying a screen having an information transmission function, such as an advertisement of a company or an introduction of a new product, on the initial screen and expanding the function, versatility can be improved.

According to a second aspect of the present invention, in the commodity ordering system of the first aspect, the display means is constituted by a plasma display panel.

According to the second aspect of the present invention, since the display means is constituted by the plasma display panel, the size and thickness of the display means can be reduced.

According to a third aspect of the present invention, in the merchandise ordering system of the first aspect, the display means can selectively display a game screen.

According to the third aspect of the present invention, the display means can selectively switch to the game screen so as to be displayed, so that it has a function other than displaying the information transmission screen and the commodity order screen. It can be expanded and multi-functionalized.

According to a fourth aspect of the present invention, in the commodity ordering system of the first aspect, a touch panel is provided on a front surface of the display means, and the information is transmitted by the customer touching the touch panel. The screen is switched to a screen for ordering the product.

According to the fourth aspect of the present invention, since the customer touches the touch panel to switch from the information transmission screen to the product order screen, the switching operation can be easily performed. .

According to a fifth aspect of the present invention, in the commodity ordering system according to the fourth aspect, the touch panel includes a selector switch, and when an order screen for the article is displayed on the display means, the order screen is displayed. When the customer touches the selector switch to select a product inside, the product is enlarged and displayed.

According to the fifth aspect of the present invention, when a product order screen is displayed on the display means, when a customer touches a selector switch to select a product in the order screen,
By displaying the product in an enlarged manner, the customer can surely recognize the ordered product.

According to a sixth aspect of the present invention, in the product ordering system of the fourth aspect, the touch panel switches to an order screen for the product centering on a position touched by the customer.

According to the invention described in claim 6, the touch panel switches to the commodity order screen centering on the position touched by the customer, thereby being able to respond to the height of the customer touching the touch panel and the front-back position. . Thus, for example, even when a customer orders a product by touching the touch panel from within the car, it is possible to sufficiently cope with the height and the front and rear positions of the customer sitting on the seat, that is, the deviation of the height of the vehicle and the stop position. Thus, the operability can be significantly improved.

According to a seventh aspect of the present invention, in the merchandise ordering system according to any one of the first to sixth aspects, when the customer orders the merchandise selected by the customer, the control means transmits the order information to the POS terminal. Is output.

According to the invention described in claim 7, when the customer places an order for the selected product, the order information is output to the POS terminal so that inventory management or sales management of the product can be performed accurately and easily. be able to.

According to an eighth aspect of the present invention, in the product ordering system according to any one of the first to sixth aspects, when the customer orders a product selected by the customer, the control means stores the order information in a restaurant. In the order result display means installed in the kitchen.

According to the invention described in claim 8, when the customer places an order for the selected product, the order information is output to the order result display means installed in the kitchen of the restaurant, so that the customer can order the product. Since the order result can be immediately recognized, the time from receiving the order to providing the product can be shortened.

[0023]

Embodiments of the present invention will be described below with reference to the drawings.

FIG. 1 is a block diagram showing a first embodiment of a commodity ordering system according to the present invention, FIG. 2 is a perspective view showing an appearance of a display unit in FIG. 1, and FIG. 3 transmits information to the display unit in FIG. FIG. 4 is an explanatory view showing a state in which a screen is displayed, FIG. 4 is an explanatory view showing a state in which a product order screen is displayed on the display section in FIG. 1, and FIG. 5 is a view showing a state in which a game screen is displayed on the display section in FIG. FIG. The following description is an embodiment in which the product ordering system according to the present invention is applied to a hamburger shop as a restaurant.

As shown in FIGS. 1 and 2, the display unit 1 as a display means is constituted by a plasma display panel (hereinafter, referred to as a PDP) having a display exceeding, for example, 40 inches, as shown in FIGS. 2 and 3. On the initial screen, a screen 11 for transmitting information such as a company PR or an introduction of a new product, a product order screen 12 as shown in FIG. 4, or a game screen 13 as shown in FIG. It can be switched and displayed, and is installed on a portable gantry 1a.

A touch panel 2 is provided on the front of the display section 1 as shown in FIG.
Is configured to switch from a screen 11 for transmitting information as an initial screen to a product order screen 12 when a customer touches the screen. In order to switch from the information transmission screen 11 or the product order screen 12 to the game screen 13, for example, the customer operates a switch (not shown) or the like to switch the screen.

Further, the touch panel 2 is provided with a selector switch 2a. When a product order screen 12 is displayed on the display section 1, when a customer touches the selector switch 2a to select a product menu in the order screen 12, the customer selects the product menu. The product menu is configured to be enlarged and displayed.

The system main body 3 includes a control unit 4 as a control means and a memory 5, and the control unit 4 displays various screens on the display unit 1 according to a predetermined processing procedure and executes overall control. On the other hand, in the memory 5,
Menu data 5a such as various product menus and image data 5b for transmitting information such as company PR and introduction of new products are stored, and the menu data 5a and the image data 5b can be sequentially updated.

When the customer touches the selector switch 2a to select a product menu on the order screen 12, the controller 4 enlarges the product, and when the customer orders the product menu, the order information is displayed. Is output to the POS terminal 6 and at the same time to the order result display section 7 as order result display means installed in the kitchen of the hamburger shop.

Next, the operation of the commodity ordering system according to the present embodiment will be described with reference to FIGS. FIG. 6 is a flowchart showing a processing procedure of the control unit of FIG. 1, and FIG. 7 is an explanatory diagram showing a product order screen of FIG.

First, in step S1, a screen 11 for transmitting information such as a PR of a company or an introduction of a new product as shown in FIGS. 2 and 3 is displayed on the display unit 1 as an initial screen. It is determined whether or not the touch panel 2 has been pressed, and if so, the order screen 12 as shown in FIG. 4 is displayed to display the entire product menu (steps S2 and S3).

In step S4, if the entire product menu is displayed and the predetermined time has not elapsed, the process proceeds to step S5. When the touch panel 2 is not pressed in step S2 and when a predetermined time has elapsed in step S4, the process returns to step S1 to display the screen 11 for transmitting information as an initial screen.

Here, the selector switch 2a has a hamburger selection switch 15, a rice burger & hot dog selection switch 16, and a side menu selection switch 17, as shown in FIG.
By touching the buttons 16 and 17, the whole menu of the hamburger, the whole menu of the rice burger and the hot dog, and the whole menu of the side menu are displayed on the whole menu image display section 18, respectively. FIG. 7 shows a state where the hamburger selection switch 15 is touched and the entire menu of “hamburger” is displayed as an image.
Then, in order to select a product menu to be ordered from all the menus image-displayed on the all-menu image display section 18, the selector switch 2a is used in the same manner as described above.

Therefore, the customer can select the hamburger selection switch 15, the rice burger & hot dog selection switch 1
6, by selecting one of the side menu selection switches 17 and touching the selector switch 2a from all the images displayed on the all menu image display section 18 to select the product menu to be ordered, so that the image is enlarged. The display is enlarged on the display unit 19. FIG. 7 shows that “fresh burger” has been selected as the product menu.

Above the enlarged display section 19, a menu display section 20 and a price display section 21 for displaying a product menu and a price selected by touching the selector switch 2a are arranged. A language selection switch 22 for displaying in either the Japanese or English language, an erase switch 23a for erasing only one of a plurality of selected product menus, and an all switch are provided below the all menu image display section 18. An erase switch 23b for erasing is provided.

Further, an order switch 24 is arranged below the enlargement display section 19 for enlarging and displaying the product menu selected from the all menu image display section 18, while the order switch 24 is arranged on the right side of the enlargement display section 19 as viewed in the drawing. Is provided with a selection result / amount display section 25 and an OK switch 26.

At step S5 in the flowchart shown in FIG. 6, it is determined whether or not the product menu has been touched via the selector switch 2a. A judgment is made (step S6).

If it is determined in step S6 that the touch content is not the selection of the product menu, a message such as "Please touch the product menu correctly" is displayed in the margin of the order screen 12 in step S7. In step S6, if the touch content is the selection of a product menu, the process proceeds to step S8. In this step S8, the image of the product menu selected by the customer is enlarged as shown in FIG. Menu display section 20 and price display section 2
1 is indicated to that effect.

If the product menu is not touched in step S5, and if the touch content is not the selection of the product menu in step S6, the process returns to step S4.

Further, it is determined whether or not to order the product menu displayed on the enlarged display section 19, the menu display section 20, and the price display section 21, and when ordering, the order switch 24 is touched to process the order. (Step S
9, S10), if no order is placed, the process returns to step S4, and the above steps are repeated until an order is placed. In this order processing, the image of the ordered product menu and its unit price are sequentially displayed on the selection result / amount display unit 25.

Next, in step S11, the selection result
It is determined whether or not to delete the product menu displayed on the price display unit 25. If so, the deletion switch 23a or 23b is touched in step S12 to execute a deletion process for deleting only one or all product menus. After that, the process returns to step S4.

On the other hand, if the product menu is not deleted in step S11, the process proceeds to step S13. In this step S13, it is determined whether or not the final order has been placed. OK switch 2
By touching 6, the selection result / amount display section 25 is displayed.
, The subtotal, the consumption tax, and the total amount are displayed. If the order is not the last order, the process returns to step S4 and repeats the above steps.

Then, in step S15, the product information, subtotal, consumption tax and total amount, which are the order information, are output to the POS terminal 6, and the ordered product menu is displayed on the order result display section 7 installed in the kitchen. Display output. After the process of step S15 is completed, the process returns to step S1 to display a screen 11 for transmitting information as an initial screen on the display unit 1.

As described above, a series of processing procedures are the switching processing between the information transmission screen 11 and the commodity order screen 12 and the commodity order processing. In order to switch from the information transmission screen 11 or the product order screen 12 to the game screen 13 shown in FIG. 5, the customer operates a switch (not shown) or the like. Thereby, it can be used for a drawing board as a play tool for children.

In this embodiment, the case where the product ordering system according to the present invention is applied to a hamburger shop as a restaurant has been described. However, the present invention is not limited to this. If so, it can be applied to any store.

In this embodiment, the display unit 1 is connected to a PDP.
Liquid crystal display (LCD)
Or you may comprise by CRT.

As described above, according to the present embodiment, the display unit 1
Can selectively display a screen 11 for transmitting information and an order screen 12 for a product. Therefore, instead of simply displaying a screen for ordering a product menu, an initial screen such as a company advertisement or The versatility can be improved by displaying a screen having an information transmission function, such as introducing a new product, and expanding the function.

Further, according to the present embodiment, the display unit 1 is constituted by the plasma display panel, so that the display unit 1 can be made larger and thinner.

Further, according to the present embodiment, the display unit 1
By selectively switching to the game screen 13 and displaying it, the functions can be expanded in addition to the display of the information transmission screen 11 and the product order screen 12, and multi-functionalization can be achieved.

According to the present embodiment, the screen 1 for transmitting information by the customer touching the touch panel 2
Since the screen is switched from 1 to the product order screen 12, the switching operation can be easily performed.

According to the present embodiment, when a product order screen 12 is displayed on the display unit 1 and the customer touches the selector switch 2a to select a product menu in the order screen, the product menu is enlarged. By being displayed,
The customer can surely recognize the ordered product menu.

Further, according to the present embodiment, when a customer orders a product menu selected, the order information is output to the POS terminal 6 so that inventory management or sales management of the product can be performed accurately and easily. be able to.

Further, according to the present embodiment, when a customer orders a product menu selected, the order information is output to the order result display section 7 installed in the kitchen of the restaurant, so that the order is displayed in the kitchen. You can see the order result immediately,
It is possible to shorten the time from receiving an order to providing the product.

FIG. 8 is an explanatory view showing a second embodiment of the product ordering system according to the present invention, FIG. 9 is a flowchart showing a processing procedure of a control unit of the second embodiment, and FIG. FIG. 5 is an explanatory diagram showing a state in which an order screen is displayed.

The configuration of the control system according to this embodiment is the same as that shown in FIG.
Is similar to the block diagram shown in FIG. In addition, the present embodiment is an example in which a product ordering system is applied to a menu selection system of a so-called drive-through type, in which a product menu can be ordered while riding in a hamburger shop.

As shown in FIG. 8, a display unit 1 as a display means is constructed by a PDP having a display exceeding 40 inches, for example, as in the first embodiment, and is provided on an outer wall surface of a hamburger shop (not shown). It is attached, and can be selectively switched to a screen 11 for transmitting information as an initial screen or an order screen 12 for a product, such as a PR of a company or an introduction of a new product. The other configuration is the same as that of the first embodiment, and a description thereof will be omitted.

Next, the operation of the commodity ordering system of this embodiment will be described with reference to FIGS.

First, in step P1, the display unit 1
A screen 11 for transmitting information such as a PR of a company or an introduction of a new product as shown in FIG. 3 is displayed as an initial screen, and it is determined whether or not the touch panel 2 is pressed by a customer (step P2). Then, when the touch panel 2 is pressed, as shown in FIG. 8, the order screen 12a is displayed around the touched position, and the entire product menu is displayed as an image (step P3).

Here, in order to display the whole product menu centering on the touched position, for example, an infrared touch sensor is used. This infrared touch sensor is provided with a group of infrared light emitting / receiving elements, for example, 32 sets in the vertical direction and 64 sets in the horizontal direction at opposite positions on the periphery of the transparent flat plate, with respect to infrared rays orthogonally radiated from the vertical and horizontal directions. When the customer touches the finger, the position of the light-shielded light receiving element is read as vertical and horizontal coordinates and used as coordinate detecting means. By controlling a coordinate input circuit to the PDP which is the display unit 1 based on the signal of the coordinate value, the whole product menu is displayed as an image centering on the detected coordinates.

In step P4, if the predetermined time has not elapsed since the entire product menu is displayed, the flow proceeds to step P5. When the touch panel 2 is not pressed in step P2 and when a predetermined time has elapsed in step P4, the process returns to step P1 to display the screen 11 for transmitting information as an initial screen.

In this case, the selector switch 2a is
As shown in the figure, a hamburger & nan dog selection switch 30 and a side menu selection switch 31 are provided. By touching these selection switches 30 and 31, all hamburger & nan dog menus and all side menu menus are respectively provided. Is displayed on the entire menu image display section 32. Note that FIG. 10 shows a state where the hamburger & nan dog selection switch 30 is touched and the entire menu of "hamburger, nan dog" is displayed as an image. Then, in order to select a product menu to be ordered from all the menus image-displayed on the all-menu image display section 32, the selector switch 2a is used in the same manner as above.

Accordingly, the customer can select the hamburger & nan dog selection switch 30 and the side menu selection switch 3
By selecting one of the items 1 and touching the selector switch 2a from all the images displayed on the entire menu image display section 32 to select the product menu to be ordered, the image is displayed on the enlarged display section 33 in an enlarged manner. Is done. FIG. 10 shows “Teriyaki Burger” as a product menu.
Indicates that is selected.

Above the enlarged display section 33, a menu display section 34 and a price display section 35 for displaying a product menu and a price selected by touching the selector switch 2a are arranged. Below the whole menu image display section 32, a selection result display section 36 for displaying an image of the selected product menu is arranged.
Below the, there are arranged an erase switch 37a for erasing only one of a plurality of selected commodity menus, an erase switch 37b for erasing all of the items, and an OK switch 38.

By the way, in step P5 in the flowchart shown in FIG. 9, it is determined whether or not the product menu is touched via the selector switch 2a. If touched, it is determined whether or not the touch content is the selection of the product menu. A decision is made (step P6).

If it is determined in step P6 that the touch content is not the selection of the product menu, a message is displayed in the margin of the order screen 12 in step P7. If it is determined in step P6 that the touch content is a selection of a product menu, the process proceeds to step P8,
In FIG. 8, the image of the product menu selected by the customer is enlarged and displayed on the enlarged display section 33 as shown in FIG. 10, and that is displayed on the menu display section 34 and the price display section 35.

When the product menu is not touched in step P5, and when the touch content is not selection of the product menu in step P6, the process returns to step P4.

Further, it is determined whether or not to order the product menu displayed on the enlarged display section 33, the menu display section 34, and the price display section 35. When ordering, the user touches the OK switch 38 to select the result. The image is displayed on the display unit 36 and the order processing is executed (steps P9 and P1).
0) If not ordering, return to step P4 and repeat the above steps until ordering. In this order processing, the image of the ordered product menu is displayed in the selection result display section 3.
6 are sequentially displayed.

Next, in step P11, it is determined whether or not the product menu displayed on the selection result display section 36 is to be deleted. If so, the delete switch 37a or 37b is touched in step P12 to set the product menu to one. After performing the erasing process for erasing only one or all, the process returns to Step P4 and the above steps are repeated again.

On the other hand, if the merchandise menu is not to be deleted in step P11, the process proceeds to step P13. In this step P13, it is determined whether or not the last order has been placed. By touching again, the order information is output to the POS terminal 6, and at the same time, the ordered product menu is output and displayed on the order result display section 7 installed in the kitchen (step P14), while the final order is placed. If not, the process returns to Step P4 and repeats the above steps again. Step P14
After the end of the process, the process returns to step P1 to display a screen 11 for transmitting information as an initial screen on the display unit 1.

As described above, a series of processing procedures are the switching processing between the information transmission screen 11 and the commodity order screen 12 and the commodity order processing in the drive-through menu selection system.

As described above, according to the present embodiment, the touch panel 2 is switched to the commodity order screen 12 centering on the position touched by the customer, so as to correspond to the height of the customer touching the touch panel 2 and the front-back position. Can be. Thus, for example, even when a customer orders a product menu by touching the touch panel 2 from the inside of the vehicle, it is possible to sufficiently cope with the height and front and rear positions of the customer sitting on the seat, that is, the deviation of the vehicle height and the stop position. This makes it possible to significantly improve operability.

The present invention can be variously modified without being limited to the above embodiments. For example, in each of the above embodiments, the product menu is selected using the touch panel 2, but alternatively, the selection may be performed using an input device such as a light pen, a joystick, or a mouse.

In each of the above embodiments, the screen 11 for transmitting information using the touch panel 2 and the order screen 12
However, the present invention is not limited to this. When a customer is present in front of the display unit 1 or when a car arrives in front of the display unit 1, the presence thereof is detected by an infrared sensor. Alternatively, control may be performed to switch the screen based on the detection signal.

[0074]

As described above, according to the present invention, the display means can selectively switch between the information transmission screen and the commodity ordering screen and display it. Is displayed on the initial screen, for example, an advertisement of a company or an introduction of a new product, and a screen having an information transmission function is displayed on the initial screen to expand the function, thereby improving versatility.

[Brief description of the drawings]

FIG. 1 is a block diagram showing a first embodiment of a product ordering system according to the present invention.

FIG. 2 is a perspective view illustrating an appearance of a display unit in FIG.

FIG. 3 is an explanatory diagram showing a state where a screen for transmitting information is displayed on the display unit of FIG. 1;

FIG. 4 is an explanatory diagram showing a state in which a product order screen is displayed on the display unit in FIG. 1;

FIG. 5 is an explanatory diagram showing a state where a game screen is displayed on the display unit of FIG. 1;

FIG. 6 is a flowchart illustrating a processing procedure of a control unit in FIG. 1;

FIG. 7 is an explanatory view showing a product order screen of FIG. 4;

FIG. 8 is an explanatory diagram showing a second embodiment of the product ordering system according to the present invention.

FIG. 9 is a flowchart illustrating a processing procedure of a control unit according to the second embodiment.

FIG. 10 is an explanatory diagram showing a state in which a product order screen is displayed on the display unit in FIG. 8;

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Display part 2 Touch panel 2a Selector switch 3 System main body 4 Control part (control means) 5 Memory 5a Menu data 5b Image data 6 POS terminal 7 Order result display part 11 Information transmission screen 12 Product order screen 12a Product order screen 13 Game screen 15 Hamburger selection switch 16 Rice burger & hot dog selection switch 17 Side menu selection switch 18 Full menu image display section 19 Enlarged display section 20 Menu display section 21 Price display section 22 Language selection switch 23a Erase switch 23b Erase switch 24 Order Switch 25 Selection result / amount display section 26 OK switch

 ──────────────────────────────────────────────────続 き Continuing from the front page (72) Inventor Yoshio Koizumi 1 at 15 Nishinoya, Washinasu, Fukuroi-shi, Shizuoka Prefecture Inside Shizuoka Pioneer Co., Ltd. Oka Pioneer Co., Ltd. F term (reference) 3E042 CE07 5B087 AA06 AA09 AB12 AE00 CC00 CC05 CC24 DE03 5E501 AA13 AC08 BA03 BA05 CA02 CB05 EA13 EB05 FA23 FA43 FB14 FB43

Claims (8)

[Claims] A display means capable of selectively switching and displaying at least a screen for transmitting information and an order screen for a product, and controlling to switch between the screen for transmitting information and the order screen for the product by a customer operation. A product order system comprising: a control unit; 2. The merchandise ordering system according to claim 1, wherein said display means comprises a plasma display panel. 3. The merchandise ordering system according to claim 1, wherein said display means is capable of selectively switching to a game screen for display. 4. The commodity ordering system according to claim 1, wherein a touch panel is provided in front of the display means, and the customer touches the touch panel to order the commodity from the information transmission screen. A merchandise ordering system characterized by switching to a screen. 5. The product order system according to claim 4, wherein the touch panel includes a selector switch, and when an order screen for the product is displayed on the display means,
When the customer touches the selector switch to select a product in the order screen, the product is enlarged and displayed. 6. The product order system according to claim 4, wherein the touch panel switches to a product order screen centering on a position touched by the customer. 7. The commodity ordering system according to claim 1, wherein the control means outputs the order information to a POS terminal when the customer orders the commodity selected by the customer. Product order system. 8. The product ordering system according to claim 1, wherein the control means, when the customer orders a product selected, installs the order information in a kitchen of a restaurant. A product order system for outputting to an order result display means.