JP2002351646A - Printing managing device - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a printing managing device capable of reducing generation frequency of erroneous printing by preventing generation of the erroneous printing by informing a user of possibility of the generation of erroneous printing. SOLUTION: The printing managing device 10 is provided with a storage part (erroneous job information storage medium) 3 to receive a printing job and printing job information, to give a printing instruction to a printer 1 and to store a printing job corresponding to the one by which proper printing is not performed and a deciding part (deciding means) 8 to decide whether or not erroneous job information stored in the storage part 3 coincides with the received printing job information.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a print management apparatus which receives a print job transmitted from an information processing apparatus such as a personal computer and issues a print instruction to the printing apparatus.
In particular, the present invention relates to a print management device that can reduce the frequency of erroneous printing.

[0002]

2. Description of the Related Art In recent years, with the growth of the information equipment related industry,
Many printers, application software, OS (Op
eration System) is provided.

In particular, in a printer, printing is performed by combining various printing conditions (application, OS, printer driver). Depending on the combination of printing conditions, proper printing is not performed and erroneous printing occurs. Sometimes.

For example, Japanese Patent Application Laid-Open No. Hei 8-185295 discloses a method for solving the above-described problem, in which print data including transmission source data is received, the transmission source is recognized, and according to the recognition result, A printing device that processes received print data when necessary is disclosed.

According to this printing apparatus, a special program for performing special processing is separately prepared for an application in which a problem occurs, so that even if there is any trouble in the print data transmission method of the application software or the printer driver, Thus, it is possible to avoid the occurrence of a printing failure without changing the external specifications of the printer and without imposing a burden on the user.

[0006]

However, the printing apparatus disclosed in the above publication prepares a program corresponding to each printing defect on the maker side. In this case, after the defect occurs, the corresponding program is provided to the user. Until the program is offered,
Printing defects cannot be prevented.

Further, in actual use, every time a printing failure occurs, a user orders a program corresponding to the printing failure from a manufacturer, which is always performed in consideration of cost, time and the like. It is hard to imagine. Therefore, as a result, every time a user encounters a printing failure, the user has to deal with it by changing the settings of the printing conditions.

Further, when a printer is shared by a plurality of users via a network, the same printing problem occurs unless the contents of the problem are transmitted to other users for recognition. I will let you do it.

SUMMARY OF THE INVENTION The present invention has been made in view of the above problems, and an object of the present invention is to provide a print management apparatus capable of reducing the frequency of occurrence of erroneous printing by preventing the occurrence of erroneous printing in advance. Is to do.

[0010]

SUMMARY OF THE INVENTION In order to solve the above-mentioned problems, a print management apparatus according to the present invention provides a print management apparatus which receives print job information and issues a print instruction to a printing apparatus. An erroneous print job information storage unit that stores print job information corresponding to a print job that has not been printed, and the erroneous print job information stored in the erroneous print job information storage unit matches the received print job information. A determination means for determining whether or not to perform the determination.

According to the above configuration, it is possible to prevent erroneous printing due to the print job information in advance and to perform appropriate printing.

That is, in the print management apparatus of the present invention, whether the received print job information and the erroneous print job information stored in the erroneous print job information storage unit have not been properly printed in the past and are the same. Detect whether or not. According to this detection result, if the print job information is the same, through a display screen of a personal computer or the like connected to the print management apparatus,
It is possible to notify the user or take measures such as stopping printing. Therefore, the user can set the driver, application,
Since the settings of the OS and the like can be changed, erroneous printing can be prevented in advance.

[0013] Even if an erroneous print occurs due to new print job information other than the print job information stored in the erroneous print job information storage means, the erroneous print job information is incorrectly regarded as new erroneous print job information. It can be stored in the print job information storage means. For this reason, in the subsequent printing, the user is notified that there is a possibility of erroneous printing or the like, so that erroneous printing caused by the same print job information can be prevented from recurring.

The print job information is driver information relating to a print description language, print information including application information, transmission source information, job ID, file name, and the like. The frequency of erroneous printing varies depending on the combination of the print description language, application, OS, and the like included in the print information.

[0015] It is more preferable that the apparatus further comprises an informing means for informing a user of a result of the determination by the determining means.

Thus, when the user is notified by the notification means that erroneous printing is likely to be performed, the user changes the print setting to perform proper printing, thereby causing erroneous printing. Can be prevented in advance.

Further, the number of times of erroneous printing is counted, and when the erroneous printing job information which has reached a predetermined number of times or more matches the received printing job information, the judgment result is notified. Is more preferable.

Thus, the notification is performed only when the erroneous print job information of the frequent erroneous printing and the received print job information match, so that the notification when the erroneous print job information with a low frequency of occurrence matches the erroneous print job information is performed. Can be reduced, and the trouble of the user who has to deal with each notification can be eliminated.

Further, when the received print job information matches the erroneous print job information, it is more preferable to stop the print instruction to the printing apparatus.

In this way, since printing is not performed when there is a possibility of erroneous printing, occurrence of erroneous printing can be prevented in advance, and the user recognizes that erroneous printing may be performed. be able to. Therefore, the user can change the erroneous print job information to print job information for performing proper printing, and perform proper printing.

Further, the printer includes a print data analysis unit corresponding to a plurality of printer drivers, and when the received print job information matches the erroneous print job information, the print conditions of the print job More preferably, only the driver is re-entered.

Thus, when the user is informed of the erroneous printing, the user simply changes the printer driver corresponding to the page description language to another printer driver and resets the setting items such as the number of copies and the printing range. Since there is no need to input, operability can be improved.

Further, it is preferable that only the print job information is received first and it is determined whether or not the print job information matches the erroneous print job information stored in the erroneous print job information storage means. preferable.

Thus, only the print job information is received first, and it is determined whether or not the print job information matches the erroneous print job information stored in the erroneous print job information storage means. Can be received only when it is determined that the print job information and the erroneous print job information do not match, that is, when proper printing is performed. Therefore, when the user is notified, by changing the print job information without receiving the print job, it is possible to reduce unnecessary time for transmitting a print job having a large information amount.

The print job is information including a print header and print data. The print job has a larger amount of information than the print job information, and requires a long time for reception.

Further, it is more preferable to receive print job information when the above determination results do not match.

Thus, when it is determined that the received print information does not match the erroneous print information, the print management apparatus itself issues a print job transmission instruction to the information processing apparatus that transmits the print job. Therefore, there is no need for the user to issue a print job transmission instruction. Therefore, the user only needs to input an instruction only when the print job information and the erroneous print job information match, that is, when there is a possibility of erroneous printing, thereby improving the work efficiency of the user.

Further, it is more preferable to have a communication means connected to the Internet.

Thus, the erroneous print job information can be transmitted to the maintenance company via the Internet or published on the Internet, so that the maintenance for the printing failure can be quickly performed without the user's effort. be able to.

[0030]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS [Embodiment 1] One embodiment of a print management apparatus according to the present invention will be described below with reference to FIGS.

As shown in FIG. 1, the printing apparatus 1 of this embodiment includes a print management apparatus 10 and a printer engine 4 for executing printing.

The print management apparatus 10 includes an operation unit 2, a storage unit (erroneous print job information storage unit) 3, and a communication unit (communication unit).
5 and a control unit 6, and controls the printer engine 4 so that appropriate printing can be performed.

The printing process using the print management device 10 will be described later in detail.

The operation unit 2 includes a display panel and operation buttons (not shown) for externally inputting instructions to the connected control unit 6.

The storage unit 3 stores the received print job information,
It stores print job information (hereinafter, referred to as erroneous print job information) when printing is not properly performed.

The communication section 5 is connected to a personal computer (PC) 13, and is further connected via the Internet 11 to a dealer performing maintenance of the printing apparatus 1 and the like.

The control unit 6 compares the erroneous print job information stored in the storage unit 3 with the newly transmitted print job information, and determines whether the two information match as a result of the comparison. A judgment unit 8 for judging whether or not the information is provided, and a notification unit 9 for displaying a notification screen indicating that there is a possibility of erroneous printing on the screen of the PC 13 when both information match.

The analysis unit 7 corresponds to a plurality of transmitted printer drivers (page description language).
It also has a function as a print data analysis unit that analyzes print data by switching to a print data analysis program and performs print output.

Here, the printing process by the printing apparatus 1 having the above configuration will be described with reference to FIG.

First, the user operates the PC 1 as shown in FIG.
A printer name, a print range, and the number of copies are set on the transmission screen 3 and an instruction to start printing is issued to the printing apparatus 1 that performs printing.

The print management device 10 provided in the printing device 1
Then, the print job information is received via the communication unit 5 as the print start instruction, and the analysis unit 7 provided in the control unit 6 is provided.
The print job information is analyzed in.

Next, the judgment unit 8 of the control unit 6 compares the erroneous print job information stored in the storage unit 3 with the input print job information to determine whether or not the two match. Do.

The subsequent steps differ depending on whether or not there is the same job information as the erroneous print job information stored in the storage unit 3 as the determination result.

That is, if the erroneous print job information stored in the storage unit 3 does not match the received print job information, the determination unit 8 determines that there is no possibility of erroneous printing, and An instruction is issued to the engine 4 to perform a printing process, and after the printing process is completed, the print job is deleted.

On the other hand, if the erroneous print job information stored in the storage unit 3 matches the input print job information, the number of times that erroneous printing was performed under the same conditions is equal to the predetermined number of times set by the user. It is determined whether or not this is the case.

When the number of times of erroneous printing based on the received print job information is equal to or less than the predetermined number, it is determined that the frequency of erroneous printing is low, and printing is continued.

As described above, the user has a low occurrence frequency,
Printing can be continued for print job information that may be properly printed, and notification can be received only for print job information that frequently occurs.

When the user wants to more effectively reduce the occurrence of erroneous printing, the setting number is set to one, so that the same printing job information as the erroneous printing job information of the erroneous printing that occurred in the past is set. Erroneous printing due to information can be reliably prevented.

However, if the erroneous printing has occurred more than the predetermined number of times, the notification screen shown in FIG. 4A is displayed on the screen of the PC 13 so that the erroneous printing may occur to the user. Can be recognized.

As a result, the user can recognize from the notification screen that the possibility of erroneous printing occurring under the current print setting conditions is high, and as shown in FIG. By changing the changeable printer driver indicated by the management apparatus 10, a print job can be transmitted to the printing apparatus 1 in a page description language different from the first. Here, when a new printer driver is selected and “print” is instructed, the print setting (print range, number of copies, double-sided printing, etc.) of the first selected printer driver is taken over, and the print job is printed. Can be sent to Also,
If “Reset” is selected, the print settings can be redone and the print job can be transmitted to the printing apparatus 1. At the same time, the PC 13 transmits the print job information accompanying the change of the printer driver, and the printing apparatus 1 performs the above determination again on the print job information, and determines the print job information that does not match the erroneous print job information. Until
Since the above determination is repeatedly performed, the user can prevent the occurrence of erroneous printing in advance.

At this time, as described above, when the print management apparatus 10 of the present embodiment instructs “print”, the user only needs to change the printer driver only, and prints the first selected printer driver. The settings (print range, number of copies, double-sided printing, etc.) are carried over to the changed printer driver without change, and need not be input again.

As described above, since the user does not need to input all the print setting conditions again, the workability of the user can be improved.

The print management apparatus 10 according to the present embodiment can also select to continue printing and delete the print job as shown in FIG. 2 in addition to changing the print setting conditions of the print job information as described above. is there.

For example, if the user does not want to change the settings of the printer driver and selects to stop printing,
The print job is deleted and the printing process ends.

When the user is in a hurry to print, the user can be aware that there is a possibility of erroneous printing, and can continue to transmit a print instruction to the printing apparatus 1 to execute printing. .

The print management apparatus 10 of the present embodiment further performs a confirmation process as shown in FIG. 5 on the result of printing performed according to the above flow.

This confirmation processing is performed by the PC
13 is provided to the user as a print result confirmation screen as shown in FIG. 6, and the user inputs whether or not the print result is appropriate.

If the printing result is not appropriate and the printing is erroneous, the print job information at this time is stored in the storage unit 3 as new erroneous printing job information by the input of the user.

Accordingly, the newly input erroneous print job information is counted as erroneous print job information at the time of the next and subsequent printings, and the user is notified for the first time when erroneous printing occurs more times than the number set by the user. Is done.

Here, the print job information and the print job are further described with reference to FIGS. 7A and 7B and FIGS.
The description based on (b) is as follows.

As shown in FIG. 7A, the print job information in this embodiment includes a job ID, transmission source information, driver information (PDL: page description language type and driver version), application information, and a file name. It is comprised including. In addition, OS information may be included.

The erroneous printing is caused by a combination of the driver information (PDL) and the application information in the print job information, and the frequency of the erroneous printing is different depending on the combination.

As shown in FIG. 7B, the print job includes a print header and print data.

The print job information and the print job may be separately transmitted to the print management apparatus 10 of the present embodiment, but may be included in the print header of the print job shown in FIG. May be transmitted.

Further, in the print management apparatus 10 of the present embodiment, as shown in FIG.
D, transmission source, printer driver, application, and file name are stored in the storage unit 3.

Further, of the print job information in which erroneous printing has occurred, the erroneous print job information in FIG.
As shown in (b), the printer driver, the application, and the number of occurrences of erroneous printing are stored in the storage unit 3 as count values.

For example, when the user sets so that the notification screen is displayed when the number of erroneous printings is 5 or more, FIG.
Only when print job information that matches the erroneous print job information No. 1 in the erroneous print job information shown in (b) is received, the notification screen as shown in FIG. appear.

As a result, even if the print job information coincides with the erroneous print job information, information having a low frequency of erroneous printing does not appear on the notification screen each time, and the number of erroneous print jobs exceeds the number set by the user. The user can be notified only of print job information in which printing has occurred. Therefore,
It is possible to prevent the user from feeling annoying due to repeated notification when receiving print job information that is unlikely to cause erroneous printing.

In the present embodiment, printer driver information,
Although the application information is stored to determine the possibility of erroneous printing, the present invention is not limited to this. For example, from print job information, source information, file name, O
By acquiring and storing the S information and the like, the data may be managed in more detail and the determination may be made. In this case, all information (driver information, application information, source information,
If the file name and the OS information match, the determination is made regardless of the predetermined number of times, and if only the printer driver and the application information match, the notification is made at least the predetermined number of times.

In the present embodiment, FIG.
Regarding the print job information and the print job shown in (b),
In the determination by the determination unit 8, an example has been described in which the print management apparatus 10 performs the determination after receiving all of the print job information and the print job, but is not limited thereto.

For example, according to the flow shown in FIG. 9, the print management apparatus 10 first receives only the minimum print job information necessary for the determination unit 8 to make a determination, and However, when a determination result indicating that the erroneous print job information does not match the received print job information is given, the print job may be received and printed.

A print job has a large amount of information, and therefore takes a long time to receive. However, by performing printing according to the process shown in FIG. 9, it is determined that the erroneous print job information matches the received print job information. , The reception time of the print job to be deleted when the error message is displayed can be reduced, and the workability of the user can be improved.

Further, the print management device 10 of the present embodiment
As shown in FIG. 1, it is connected to a dealer (maintenance company) 12 via the Internet 11. Therefore, even if the dealer 12 does not request maintenance of a problem with the print management device 10 from the user, by connecting to the Internet 11, the dealer 12 can recognize what trouble the user is having and can perform repair. . Further, even if the user does not place an order with the dealer 12, the dealer 12 obtains information via the Internet 11 and repairs the information. Therefore, it is possible to reduce labor for searching for a maintenance company and ordering.

If the user does not want to repair, the information of the print management device 10 need not be disclosed on the Internet 11. In this way, by releasing information on the Internet 11 only when the user needs repair, it is possible to request the dealer 12 to repair only when repair is necessary.

In addition to not only publishing information on erroneous print job information on the Internet 11 as described above,
The erroneous print job information may be transmitted directly to the dealer 12. This allows the user to request the dealer 12 for repair only when necessary.

In this embodiment, the print management device 10
Has been described in the printing apparatus 1, but the present invention is not limited to this. For example, even when provided in the PC 13 connected to the printing apparatus 1 or a server connected to the PC 13 and the printing apparatus 1,
As described above, the frequency of occurrence of erroneous printing can be reduced.

Further, the print management apparatus 10 of the present embodiment
An example in which the user is notified when the determination result indicates that erroneous printing may be performed has been described. However, the present invention is not limited to this. For example, a print instruction to the printing apparatus 1 may be issued. May be controlled so that printing is not performed. Even with such a control method, erroneous printing can be prevented from occurring.

In this embodiment, the print management device 10
However, the method of confirming the print result through the screen of the PC 13 has been described, but the present invention is not limited to this. For example, a user calls his / her own print job information from the host computer or the like to the printing apparatus 1 and inputs the print result. Alternatively, new erroneous print job information may be stored in the storage unit 3.

Further, the print management apparatus of the present invention is a printing apparatus which receives a print job from an information processing apparatus and prints the erroneous print job information storing means for storing information of a print job which resulted in an erroneous print result. The printing apparatus may further include, when receiving print job information having the same conditions as the information in the erroneous print job information storage unit, notifying a user that there is a possibility of erroneous printing.

Further, the printing management apparatus of the present invention is a printing apparatus which receives and prints a print job from an information processing apparatus, and includes an erroneous print job information storage means for storing information of a print job which resulted in an erroneous print result. If the print information of the print job is received before the print job is received and the print information of the same condition as the information is received in the erroneous print job information storage unit, the user is informed that there is a possibility of erroneous printing. The printing device may be characterized by giving a notification.

Further, the print management apparatus of the present invention transmits the print information of the print data to the print apparatus before transmitting the print data in the print apparatus, and instructs the print apparatus to transmit the print data. ) May be an information processing apparatus that transmits print data.

The print management apparatus according to the present invention may be arranged such that when the printing apparatus supports a plurality of page description languages, when the user changes the page description language, the number of copies, double-sided printing, etc. The information processing apparatus may be characterized in that a print request is made in a different page description language from the first without changing the print conditions.

Further, the printing management apparatus of the present invention may be a printing apparatus characterized in that in the above printing apparatus, the contents of the erroneous printing job information storage means are transmitted to a maintenance dealer or a printing apparatus manager. .

[0084]

As described above, the print management apparatus of the present invention comprises: an erroneous print job information storage unit for storing print job information corresponding to a print job for which proper printing has not been performed; The configuration includes a determination unit that determines whether the erroneous print job information stored in the storage unit matches the received print job information.

Therefore, it is possible to prevent an erroneous printing due to the print job information in advance and to perform an appropriate printing.

That is, the print management apparatus according to the present invention determines whether the received print job information and the erroneous print job information stored in the erroneous print job information storage unit have not been properly printed in the past and has been identical. Detect whether or not. According to this detection result, if the print job information is the same, through a display screen of a personal computer or the like connected to the print management apparatus,
It is possible to notify the user or take measures such as stopping printing. Therefore, the user can change the settings of the printer driver, the application, the OS, and the like to the printing conditions under which the appropriate printing is performed.

Further, even when erroneous printing occurs due to new print job information other than the print job information stored in the erroneous print job information storage means, the print job information is erroneously regarded as new erroneous print job information. It can be stored in the print job information storage means. Therefore, after the next printing,
Informing the user of the possibility of erroneous printing, etc.,
It is possible to prevent erroneous printing from occurring again due to the same print job information.

Further, it is more preferable to provide a notifying means for notifying the user of the result of the judgment by the judging means.

Therefore, when the user is informed by the notification means that there is a possibility of erroneous printing, the user changes the print setting to perform appropriate printing by changing the print setting.
This produces an effect that occurrence of erroneous printing can be prevented in advance.

The number of times of erroneous printing is counted, and when the erroneous printing job information which has become equal to or more than a predetermined number of times matches the received printing job information, the judgment result is notified. Is more preferable.

Therefore, the notification is performed only when the erroneous print job information of the frequent erroneous printing and the received print job information match, so that the notification when the erroneous print job information with a low frequency of occurrence matches the erroneous print job information is performed. And the trouble of the user who must deal with each notification can be eliminated.

When the received print job information matches the erroneous print job information, it is more preferable to stop the print instruction to the printing apparatus.

Therefore, if there is a possibility that erroneous printing is performed, printing is not performed, so that erroneous printing can be prevented in advance, and the user recognizes that erroneous printing may be performed. be able to. Therefore, the user
The erroneous print job information is changed to print job information for performing proper printing, and an effect is obtained that proper printing can be performed.

Further, a print data analysis unit corresponding to a plurality of printer drivers is provided, and when the received print job information matches the erroneous print job information, the print conditions of the print More preferably, only the driver is re-entered.

Therefore, when the user is notified of erroneous printing, the user simply changes the printer driver corresponding to the page description language to another printer driver and resets the setting items such as the number of copies and the print range. Since there is no need to input, operability can be improved.

Further, it is preferable to receive only the print job information first and determine whether the print job information matches the erroneous print job information stored in the erroneous print job information storage means. preferable.

Therefore, only the print job information is received first, and it is determined whether or not the print job information matches the erroneous print job information stored in the erroneous print job information storage means. If it is determined that the print job information and the erroneous print job information do not match,
That is, it can be received only when proper printing is performed. Therefore, when the notification is given to the user, the print job information is changed without receiving the print job, thereby reducing the wasteful time for transmitting the print job having a large information amount. To play.

It is more preferable to receive print job information when the above determination results do not match.

Therefore, if it is determined that the received print information does not match the erroneous print information, the print management apparatus itself issues a print job transmission instruction to the information processing apparatus that transmits the print job. Therefore, there is no need for the user to issue a print job transmission instruction. Therefore, the user needs only to input an instruction only when the print job information matches the erroneous print job information, that is, when there is a possibility of erroneous printing, thereby improving the work efficiency of the user. To play.

It is more preferable to have communication means connected to the Internet.

Therefore, the erroneous print job information can be transmitted to the maintenance company via the Internet, or the erroneous print information can be made public on the Internet. Can be performed quickly.

[Brief description of the drawings]

FIG. 1 is a block diagram illustrating a configuration of a print management apparatus according to an embodiment of the present invention.

FIG. 2 is a printing process flow chart showing a printing process by the printing management device of FIG. 1;

FIG. 3 is an explanatory diagram showing a transmission screen of a PC connected to the print management device of FIG. 1;

FIGS. 4A and 4B are explanatory diagrams showing a notification screen and a setting change screen on a PC showing a determination result by the print management device of FIG. 1;

FIG. 5 is a flowchart showing a printing result confirmation processing step after the printing step is completed by the printing management apparatus of FIG. 1;

FIG. 6 is an explanatory diagram showing an input screen of a print result confirmation processing step of FIG. 5;

FIGS. 7A and 7B are explanatory diagrams showing print job information and the configuration of a print job.

FIGS. 8A and 8B are explanatory diagrams showing storage information of a print job information storage unit and an erroneous print job information storage unit of the print management apparatus of FIG. 1;

FIG. 9 is a printing process flowchart showing another example of the printing process by the printing management device of FIG. 1;

[Explanation of symbols]

 REFERENCE SIGNS LIST 1 printing device 2 operation unit 3 storage unit (error print job information storage unit) 4 printer engine 5 communication unit (communication unit) 6 control unit 7 analysis unit (print data analysis unit) 8 determination unit (determination unit) 9 notification unit ( Notification means) 10 Print management device 11 Internet 12 Dealer (maintenance agent) 13 PC (PC)

Claims (8)

[Claims] 1. A print management apparatus for receiving print job information and issuing a print instruction to a printing apparatus, wherein erroneous print job information storing print job information corresponding to a print job for which proper printing has not been performed. Print management, comprising: storage means; and determination means for determining whether the erroneous print job information stored in the erroneous print job information storage means matches the received print job information. apparatus. 2. The print management apparatus according to claim 1, further comprising an informing means for informing a user of a result of the determination by said determining means. 3. The method according to claim 2, wherein the number of times of erroneous printing is counted, and when the erroneous printing job information which has become equal to or more than a predetermined number of times matches the received printing job information, the notifying means determines the judgment result. The print management apparatus according to claim 1, wherein notification is performed. 4. The printing apparatus according to claim 1, wherein when the received print job information matches the erroneous print job information, the print instruction to the printing apparatus is stopped. Print management device. 5. A print data analysis unit corresponding to a plurality of printer drivers, wherein when the received print job information and the erroneous print job information match, the print condition of the print job information The print management apparatus according to claim 1, wherein only the driver is input again. 6. The method according to claim 1, wherein only said print job information is received first, and it is determined whether said print job information matches the erroneous print job information stored in said erroneous print job information storage means. The print management device according to claim 1. 7. The print management apparatus according to claim 6, wherein a print job is received when the determination results do not match. 8. The print management apparatus according to claim 1, further comprising a communication unit connected to the Internet.