JP2002324130A - Providing method for logo marking service and order- receiving system therefor - Google Patents

Abstract

PROBLEM TO BE SOLVED: To easily and speedily achieve customized service for information processing equipment without any burden to a customer. SOLUTION: The steps 104 and 105 of specifying of specifications of logo marking proper to each customer 10 for the products and operations of steps 106 and 107 of checking the state of logo marking for actual products are incorporated into a process that a customer 10 orders products such as a personal computer by accessing to an order-receiving server 22 via the Internet, information on products manufacturing (order-receiving) containing logo information acquired in an order-receiving stage is transmitted to a factory system 27 to reflect it to manufacturing professes of products, a logo marking is performed in a products manufacturing/assembly process by using a laser marking apparatus and the like, so that customizing of the products can be achieved easily and speedily by delivering logo marked products to the customer 10.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a technology for providing a logo marking service and a technology for receiving a logo marking service, and more particularly, to a technology which is effective when applied to an order-receiving sales of personal information processing equipment such as a personal computer. .

[0002]

2. Description of the Related Art In information processing equipment such as personal computers, for example, with the diversification of consumer preferences and diversification of uses, combinations of internal parts and exterior designs such as housing colors have also diversified. I have.

[0003] However, even if the appearance design such as the combination of internal parts and the color of the housing is diversified, it is still a mass-produced product, and since many products with the same appearance appear on the market, individual products Is difficult to identify,
For example, the effect of deterring theft and resale after theft is low.

For this reason, as one of product personalization services (individualization services), for example, a sold product is collected at a factory using a repair collection route, and color printing or the like designated by each user is performed. We will collect and collect the user's personal name on the order postcard for the service to be returned after performing the coloring design or the name entry service attached to the product, and return the nameplate with the personal name A service to be affixed to the product is conceivable.

[0005]

However, since the individualization service of the above-mentioned reference technology is performed after the sale of the product, it takes time to apply for the service, or the delivery period until the completion of the individualization service. There is a technical problem such as that the length becomes longer.

Further, in the case of the above-described reference technology, in the case of color printing or a name plate, if the printing is erased or the name plate is peeled off, individuality is easily lost, and as a result, it is difficult to distinguish from other products. There is also a technical problem that the deterrent effect of theft and resale after theft is lost.

An object of the present invention is to provide a technique capable of easily and quickly realizing a personalized service of an information processing device without putting a burden on a consumer.

Another object of the present invention is to provide a technique capable of realizing a deterrent effect such as theft and resale after the theft by stable personalization processing of the information processing device.

[0009]

SUMMARY OF THE INVENTION The present invention relates to a technology for providing a logo marking service for information processing equipment.
A first step in which a provider of a logo marking service presents a service menu to a consumer of an information processing device via information communication means; A second step of instructing the provider on the marking specification information of the marking, and a third step of presenting the trial result information of the logo marking service based on the marking specification information from the provider to the consumer via the information communication means, Is included.

[0010] More specifically, as an example, a menu of a logo marking service is displayed on a WEB server operated by a manufacturer of a product such as an information processing device, and a consumer who is a purchaser of the product can use a WEB browser or the like. As a part of the product ordering operation performed by accessing the WEB server, presentation of marking specification information such as characters and images related to desired logo marking, confirmation of trial results information such as sample images of actual product implementation results, etc. By performing a series of processes online, it is possible to easily and quickly realize a service for individualizing logo marking on products.

[0011] Further, on the maker side, in the manufacturing process of the product, logo information such as characters and images presented by the consumer is engraved on a part of the housing of the product by using, for example, a laser marking technique. It forms a logo that is much more stable than printing, bonding, and the like.

[0012]

Embodiments of the present invention will be described below in detail with reference to the drawings.

FIG. 1 is a flowchart showing an example of the operation of a method for providing a logo marking service according to one embodiment of the present invention. FIG. 2 is a system for receiving a logo marking service according to one embodiment of the present invention. It is a conceptual diagram which shows an example of a structure of.

As illustrated in FIG. 2, the system according to the present embodiment includes an order receiving server 22 for online ordering, which is operated by a manufacturer of information processing equipment, and a user terminal connected to the order receiving server 22 via the Internet 21. 20, an order receiving server 2 via an intranet 23 operated by a manufacturer
2, order receiving system 24, production system 2
5, a factory system 27 including a shipping system 26 and the like.

The user terminal 20 is not limited to the one owned by the consumer 10 but is installed at a store or the like.
0, or a terminal computer that performs an order operation on behalf of a clerk who has received an order from the consumer 10. In addition, the consumer 10 is not limited to individuals, and includes collective ordering by a group or the like.

The computer system constituting the order receiving server 22 is equipped with a WEB server which operates a homepage of a product ordering business including a logo marking service. The WEB server mounted on the user terminal 20 via the Internet 21 is provided. Access from a browser is possible, and a logo marking service is performed between the manufacturer and the consumer 10 described later.

Hereinafter, an example of the operation of the present embodiment will be described.

As illustrated in FIG. 1, when a consumer 10 who wants to purchase a product accesses a home page of an order receiving server 22 from a user terminal 20 via the Internet 21 (step 101), the order receiving server 22 For example, a service menu such as the product type menu 41 illustrated in FIG. 4 is displayed on the screen of the user terminal 20 in response (step 102).

The product type menu 41 includes a model number 42 for specifying an individual product type for each product category such as a notebook PC (notebook personal computer) and a desktop PC (desktop personal computer). Model number 43, Model number 4
4, model number 45,. . Is displayed, and the consumer 10 can make a selection.

When the consumer 10 designates a desired model number (step 103), the order receiving server 22 responds with a product specification selection menu 51 illustrated in FIG. 5 (step 104).

The product specification selection menu 51 displays items such as a CPU frequency 52, a memory capacity 53, an HDD capacity 54, a display type / size 55, a necessity of logo engraving 56, the number of ordered products 57, and a confirmation button 58. The consumer 10 designates desired product specifications and necessity of the logo marking service by appropriately setting these items.

In the above-described product specification selection menu 51, if “necessary” is selected in the logo engraving necessity 56, the order receiving server 22 further sets the logo selection menu 61 illustrated in FIG. To be displayed.

The logo selection menu 61 includes a character content 62 such as a name, a company name, and an organization name of the consumer 10, a font type 63, a character color 64, a character size 65, a logo engraving location and position, which constitute the logo. Selection 66, serial number existence 6
7, there are items such as presence / absence 68 of a user-specific logo image file and a confirmation button 69. Although not specifically shown, the logo selection menu 61 may be provided with a designation item of a character direction (inverted, upright, sideways, etc.). Then, a marking image corresponding to the character content can be generated from the designation of the character direction and the marking information such as the font type and the character size, and the marking can be performed.

In the logo engraving place / position selection 66, an engraving place / position selection menu 71 exemplified in FIG. 7 is further displayed. In this engraving place / position selection menu 71,
Marking place information 72 including options such as a top face, a whole face, a right side face, a left side face, and the like indicating a logo marking position on the product housing, a position selection button 73, a confirmation button 74, and the like are presented.

In response to the selection operation of the position selection button 73, a position selection screen 81 of FIG. 8 is displayed. On the position selection screen 81, the product appearance image 8 of the location specified by the logo engraving location / position selection 66 on the actual product housing is displayed.
8 (in the example of FIG. 8, the top surface of the housing (the top cover of the notebook PC)) is displayed. By specifying the engraving position 83 with a cursor or the like on the product appearance image 82, the consumer 10 can select a desired position. Can be engraved with a logo. If necessary, the product appearance image 82 also displays, for example, a prohibited area 84 such as an area where a product emblem is arranged or a part that cannot be marked due to irregularities in the outer shape of the product.
4 may not be specified as the marking position 83.

In the above-described logo selection menu 61, when “present” is designated in the item of the presence or absence of the logo image file 68, a file transfer menu (not shown) is displayed on the screen of the user terminal 20, and the consumer 10 The general-purpose logo image file including the image data such as the logo is transferred from the user terminal 20 to the order receiving server 22. If the logo image file created by the consumer 10 includes the character image information determined by the items of the character content 62 to the character size 65 described above,
The operation of selecting the character content 62 to the character size 65 can be omitted. The above is Step 105.

An order receiving server 22 having obtained a series of specification designations for such a logo marking service from the consumer 10.
Transmits a logo-engraved sample display screen 91 to the user terminal 20 to be displayed as illustrated in FIG. 9 (step 106). In this logo engraved sample display screen 91,
The above-described product appearance image 82 in FIG. 8 and a logo-engraved sample image 92 arranged at a user-specified position and composed of a user-specified character string and image, a serial number, and the like, and a confirmation button 93 are displayed. Consumers 10 in
It is possible to confirm that the logo is imprinted as intended. If the result checked on the logo stamp sample display screen 91 is as intended, the approval button 93 is notified to the order receiving server 22 of the approval (step 107).

Steps 103 to 1 up to this point
The flow of processing in 07 is extracted and shown in the flowchart of FIG. The reference numerals of the respective steps in FIG. 3 are the same as those of the corresponding display or selection items in the menus or screens of FIGS. 4 to 9 described above.

After the confirmation operation in step 107, the order receiving server 22 presents a menu (not shown) for designating the settlement method and the delivery destination to the consumer 10 to the user terminal 20 (step 108). 10 designates a settlement method and a delivery destination (step 109).

After a series of product ordering operations including such logo information collection, the product order information including the logo information collected by the order receiving server 22 is transmitted from the order receiving server 22 via the intranet 23 to the order receiving system 24, Production system 2
5. Factory system 27 composed of shipping system 26, etc.
(Step 110).

The factory system 27 responds, if necessary, to the order receiving server 22 with the expected delivery date (step 111), and the order receiving server 22 returns the expected delivery date to the user terminal 20 (step 112).

On the other hand, the factory system 27 performs logo marking in accordance with the required specifications of the individual consumers 10 who are the manufacture, assembly and ordering of the products (step 11).
3) A product marked with a logo composed of information such as a unique name, image, manufacturing serial number, etc. for each individual consumer 10 who is the orderer is shipped and delivered to the orderer (step). 114).

FIG. 10 is a flowchart showing an example of the manufacturing process on the factory system 27 side in step 113.

First, product specification information including CPU frequency, memory capacity, logo engraving information, etc. is obtained (step 113).
a (Step 110)), assembling the product based on the information (Step 113b), engraving a logo on the product based on the logo engraving information (Step 113c), packing the product (Step 113d), It is shipped (step 113e).

The timing of the logo engraving is not limited to the timing after the assembling, but the logo engraving is executed in the state of the parts before the assembling (Step 113f), and then the product is assembled (Step 113g). Packing (Step 113
d), shipping (step 113e) may be executed.

FIG. 11 shows an example of the configuration of a logo marking apparatus used in the logo engraving step of the present embodiment in the above-described step 113c or step 113f.

Logo marking device 200 of the present embodiment
Is incorporated in a part of the product manufacturing process in the production system 25 illustrated in FIG.
A marking table 201 on which the component 300 is placed, a laser irradiation system 202 that is disposed immediately above the marking table 201 and irradiates the product / component 300 with a laser beam 203, and moves the product / component 300 by moving the marking table 201. By controlling the position control and the irradiation state of the laser beam 203 from the laser irradiation system 202,
A control computer 204 for engraving a logo such as a desired character or image on the product / part 300 by laser marking technology. Logo engraving information obtained from the order receiving server 22 in the above-described step 110 and to be input to the control computer 204. Data storage device 20 in which is stored
5, etc.

FIG. 12 shows this logo marking device 200.
5 is a flowchart illustrating an example of a marking operation in.

The control computer 204 reads the logo marking information from the marking data storage device 205 (step 121), and performs the production system 2 for performing process management and the like.
The serial number of the product / part 300 is input from the management computer 5 (step 122).

Then, it is determined whether or not the consumer 10 requests that the part of the logo include a production serial number in the logo marking information (step 123). An image of the production serial number is added to a part of the logo image composed of a unique character string and an image (step 124). If not, step 124 is not performed.

Thereafter, based on the marking position specified in the logo marking information, the marking table 2
01, the product / part 300 is placed in a predetermined posture with the marking position facing upward, and the marking position of the product / part 300 is set by controlling the position of the marking table 201 (step 125).
The logo is applied to the product / part 300 on the marking table 201 by the irradiation of the laser beam 203 (step 126). When executing the logo marking, for example, barcode data may be generated according to the designation of the character content, and the barcode may be marked instead of the character pattern.

This logo marking operation can be performed by drawing by a combination of movement of the marking table 201 and scanning of the laser beam 203, or by batch drawing using a liquid crystal mask or the like that transmits the laser beam 203, or by a combination of both. Can be performed.

As described above, according to the present embodiment, for example, CTO (Configurable
In the process of order production and sales (e.g., e-to order), the orderer receives an online order for the logo engraving information unique to the consumer 10 and applies the logo marking to the product by reflecting it in the product production process. , Without the burden on consumers as in the case of providing personalized services such as logo engraving after purchase of products, and without having to wait for product collection or return, etc. It becomes possible to realize a personalized service for processing equipment.

In addition, by performing logo engraving on a product by laser marking technology or the like, it is possible to realize an effect of suppressing theft, resale after theft, etc. by performing a stable personalization process on the information processing device.

Further, if a uniform logo is engraved on peripheral devices such as a printer in addition to the personal computer itself, a more sophisticated personalized service can be realized.

Although the invention made by the inventor has been specifically described based on the embodiment, the invention is not limited to the embodiment, and various modifications can be made without departing from the gist of the invention. Needless to say, there is.

For example, the information processing apparatus is not limited to a personal computer or the like, but may be a peripheral device such as a display or a printer connected to the personal computer, a mobile phone, a PDA (Personal Digital Assistant).
s) It can be widely applied to the production and sale of other portable and stationary information processing devices.

[0048]

According to the present invention, it is possible to easily and quickly realize a personalized service of an information processing device without putting a burden on a consumer.

According to the present invention, the effect of suppressing theft, resale after theft, etc. can be realized by the stable personalization process for the information processing device.

[Brief description of the drawings]

FIG. 1 is a flowchart illustrating an example of an operation of a method for providing a logo marking service according to an embodiment of the present invention.

FIG. 2 is a conceptual diagram showing an example of a configuration of a logo marking service order receiving system according to an embodiment of the present invention.

FIG. 3 is a flowchart showing an example of an operation of a logo marking service providing method and a logo marking service order receiving system according to an embodiment of the present invention.

FIG. 4 is an explanatory diagram showing an example of a method for providing a logo marking service and an example of various menu screens in a logo marking service order receiving system according to an embodiment of the present invention.

FIG. 5 is an explanatory diagram showing an example of various menu screens in a logo marking service providing method and a logo marking service order receiving system according to an embodiment of the present invention.

FIG. 6 is an explanatory diagram showing an example of a method for providing a logo marking service and an example of various menu screens in a logo marking service order receiving system according to an embodiment of the present invention.

FIG. 7 is an explanatory diagram showing an example of a method for providing a logo marking service and an example of various menu screens in a logo marking service order receiving system according to an embodiment of the present invention.

FIG. 8 is an explanatory diagram showing an example of a method for providing a logo marking service and an example of various menu screens in a logo marking service order receiving system according to an embodiment of the present invention.

FIG. 9 is an explanatory diagram showing an example of a method of providing a logo marking service and an example of various menu screens in a logo marking service order receiving system according to an embodiment of the present invention.

FIG. 10 is a flowchart illustrating an example of a manufacturing process in a factory system linked to a logo marking service providing method and a logo marking service order receiving system according to an embodiment of the present invention.

FIG. 11 is a conceptual diagram illustrating an example of a configuration of a logo marking device used in a logo marking service providing method and a logo marking service order receiving system according to an embodiment of the present invention.

FIG. 12 is a flowchart illustrating an example of an operation of a logo marking device used in a logo marking service providing method and a logo marking service order receiving system according to an embodiment of the present invention.

[Explanation of symbols]

10 consumer, 20 user terminal, 21 Internet, 22 order server, 23 intranet, 24
Order receiving system, 25: Production system, 26: Shipping system, 27: Factory system, 41: Product type menu, 4
2-45: Model number, 51: Product specification selection menu, 5
2 ... CPU frequency, 53 ... Memory capacity, 54 ... HDD capacity, 55 ... Display type / size, 56 ... Necessity of logo engraving, 57 ... Product order quantity, 58 ... Confirmation button, 61 ...
Logo selection menu, 62 ... Text contents, 63 ... Font type, 64 ... Text color, 65 ... Character size, 66 ... Logo engraving location / position selection, 67 ... Serial number existence, 68 ... Logo image file existence, 69 ... Confirmation button, 71: engraving location / position selection menu, 72: engraving location information, 73: position selection button, 74: confirmation button, 81: position selection screen, 82: product appearance image, 83: engraving position, 84: prohibited area, 91 ... Logo engraved sample display screen, 92: Logo engraved sample image, 93: Confirm button, 200: Logo marking device, 201: Marking table, 202: Laser irradiation system, 203: Laser beam, 204: Control computer, 205: Marking data storage Apparatus, 300
... products / parts.

 ──────────────────────────────────────────────────続 き Continuing on the front page (72) Inventor Kazuo Setsutsu 810 Shimoimaizumi, Ebina City, Kanagawa Prefecture Inside the Internet Platform Division, Hitachi, Ltd. (72) Takayuki Matsui 810 Shimoimaizumi, Ebina City, Kanagawa Prefecture Address Internet Platform Division, Hitachi, Ltd. (72) Inventor Atsuyuki Matsushita 810 Shimoimaizumi, Ebina, Kanagawa Prefecture Internet Platform Division, Hitachi, Ltd. 810 Shimo-Imaizumi, Ebina City, Hitachi, Ltd. Internet Platform Division (72) Inventor Isao Nakamae 810 Shimo-Imaizumi, Ebina-shi, Kanagawa Prefecture, Hitachi, Ltd. Internet Platform Division (72) Invention Person Koichi Koichi, 810 Shimo-Imaizumi, Ebina-shi, Kanagawa Prefecture Inside the Internet Platform Division, Hitachi, Ltd.

Claims (10)

[Claims] 1. A method of providing a logo marking service to an information processing device, comprising: a first step in which a provider of the logo marking service presents a service menu to a consumer of the information processing device via information communication means; A second step in which, based on the service menu, the consumer instructs the provider via the information communication means to provide marking specification information of a logo marking for the information processing device to the provider. How to provide marking services. 2. The method for providing a logo marking service according to claim 1, wherein the test result information of the logo marking service based on the marking specification information is transmitted from the provider to the consumer via the information communication means. A method for providing a logo marking service, comprising a third step of presenting. 3. The method of providing a logo marking service according to claim 1, wherein the marking specification information specified by the consumer is sent to a manufacturing process of the information processing device, and And providing a logo marking service to the information processing device based on the marking specification information. 4. The method for providing a logo marking service according to claim 1, 2, or 3, wherein the marking specification information includes information on a position where the logo marking is performed in the information processing device, character string information constituting the logo marking, A logo marking comprising at least one of image information constituting the logo marking, and serial number designation information for designating whether to incorporate a serial number in a manufacturing process of the information processing device into the logo marking. How the service is provided. 5. The method of providing a logo marking service according to claim 1, wherein the service menu of the first step constitutes a part of an order service menu of the information processing device. Method. 6. A first information processing device operated by a manufacturer of the information processing device.
Information processing device, a second information processing device operated by a consumer, and information communication means for connecting the first and second information processing devices, wherein the first information processing device A function of transmitting a service menu of a logo marking service to the second information processing device of the consumer via a communication unit, wherein the second information processing device receives the service menu from the first information processing device. A function of presenting a service menu to the consumer, and marking specification information of logo marking for the information processing device instructed by the consumer based on the service menu, the first information processing via the information communication means; A logo marking service order receiving system, which has a function of transmitting to a device. 7. The system for receiving a logo marking service according to claim 6, wherein the first information processing device further receives an instruction from the consumer presented with the service menu via the information communication unit. A logo marking service order receiving system having a function of transmitting trial result information of the logo marking service based on marking specification information of a logo marking to an information processing device to the second information processing apparatus of the consumer. . 8. The logo marking service order receiving system according to claim 6, wherein the first information processing device further processes the marking specification information of the logo marking service instructed by the consumer. A logo marking service order receiving system, which is provided with a function of sending a logo to the information processing device based on the marking specification information in the manufacturing process by sending the information to a device manufacturing process. 9. The logo marking service order receiving system according to claim 6, 7 or 8, wherein the marking specification information is information on a position where the logo marking is performed in the information processing device, character string information constituting the logo marking, A logo marking service comprising at least one of image information constituting a logo marking, and serial number designation information for designating whether or not to incorporate a serial number in a manufacturing process of the information processing apparatus into the logo marking. Order system. 10. The logo marking service order receiving system according to claim 6, wherein the service menu forms a part of an order receiving service menu of the information processing device.