JP2002297912A - Information processor and method for accepting information required for insurance assessment - Google Patents

Abstract

PROBLEM TO BE SOLVED: To support insurance assessing business on a transport accident. SOLUTION: An insurance assessment intermediary server 10 issues a control number when accepting a transport request from a shipper terminal 20. When an accident is caused at transport time, a transport side terminal transmits the control number and a kind of damage to the insurance assessment intermediary server 10. When a consignee terminal 50 demands compensation for damage to transport company, a transport control terminal 30 can demand insurance to an insurance company. The insurance assessment intermediary server 10 accesses the insurance on the basis of information sent from respective terminals, makes a document, and informs the insurance company of the document.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a technology for supporting an insurance assessment operation for a freight transportation accident.

[0002]

2. Description of the Related Art In a freight transport in which a shipper requests a freight company to carry a freight, and the freight company delivers the freight to a consignee, if an accident occurs during the freight and the freight is damaged, The shipping company must pay damages to the consignee. For this reason, it is common for a transportation company to make an insurance contract with an insurance company and pay damages as insurance money.

[0003] In such a case, when an accident has occurred and the transportation company, which has requested damages from the consignee, claims the insurance company, the accident report, the waybill, the bill of lading, and the insurance claim are required. It is necessary to collect documents such as bills and claims for damages from the shipper, the person in charge of transportation, the consignee, etc. and submit them to the insurance company. Then, the insurance company checks these documents after collation, and evaluates whether or not each accident case is eligible for insurance payment.

[0004]

Generally, the number of transportation accidents is enormous, and the documents required for insurance assessment are created and managed for each entity. Therefore, the transportation company prepares these documents. The burden of submitting to insurance companies is large.
In addition, it is a heavy burden for insurance companies to make an assessment by collating such a large number of documents one by one.

[0005] On the other hand, in transportation insurance, the amount of damage per case is relatively small depending on the type of transportation and the content of the cargo, and the price of the damaged cargo is recognized as the amount of damage and the insurance money is paid. There are many cases. In this case, the types of accidents that can occur can be assumed to some extent, and the evaluation of whether or not the insurance is to be paid is relatively standardized.

[0006] An object of the present invention is to provide a technology for supporting an insurance assessment business relating to a freight transportation accident.

[0007]

According to the present invention, there is provided, in accordance with the present invention, an information processing apparatus for receiving information required for insurance assessment via a computer network, and for receiving information on a cargo to be transported. Means for transmitting information for identifying the cargo information, means for receiving information on the freight transportation accident together with information for identifying the freight information, and information on claiming damages for the freight related to the transportation accident Means for receiving the cargo information together with the information for identifying the cargo information, means for receiving insurance claim information for damages compensation for the cargo related to the transportation accident, together with the information for identifying the cargo information, and the respective received information. Means for storing cargo information, and the storage means using information for identifying cargo information as a key. The information processing apparatus is provided, characterized in that it comprises means for extracting in association with et respective information.

In the above information processing apparatus, the information on the cargo to be transported includes price information of the cargo, the information on the transport accident of the cargo includes damage type information and damage quantity information, The information on compensation claims includes damage compensation information, and the information on insurance claims includes burden rate information, compensation amount information and insurance claim information. May be further provided with a determination unit for determining whether or not the information included in the above information satisfies a predetermined relationship.

[0009]

Embodiments of the present invention will be described with reference to the drawings.

FIG. 1 is a block diagram for explaining the outline of the configuration of the present invention. As shown in FIG.
Insurance assessment mediation server 10, shipping terminal 20, transportation management terminal 30, transportation site terminal 40, receiving terminal 50
And an insurance company terminal 60 are connected via the Internet 70.

The shipper terminal 20 is a terminal computer used by a shipper who requests cargo transportation.

The transportation management terminal 30 and the transportation site terminal 40 are terminal computers managed by a transportation company. The transportation management terminal 30 is a terminal device mainly used by a person in charge of a business office such as the head office of a transportation company (hereinafter, referred to as “transportation management”), and the transportation site terminal 40 is mainly a transportation site person of the transportation company. (Hereinafter referred to as “transportation site”). However, the transportation management terminal 30 and the transportation site terminal 40 may be the same terminal. In the present embodiment, the transportation company has an insurance contract with the insurance company regarding freight transportation risk.

The receiver terminal 50 is a terminal computer used by the receiver who is the destination of the cargo. In the present embodiment, when a freight transportation accident occurs, the consignee requests damages from the transportation company. However, if the risk of freight during transportation remains with the shipper, the shipper will make a claim for damages due to the transportation accident to the shipping company.

The insurance company terminal 60 is a terminal computer used by the insurance company.

The insurance assessment intermediary server 10 is a server computer used by the insurance assessment intermediary, and includes a transportation request from the shipping terminal 20, an accident information from the transportation site terminal 40, a claim for damages from the receiving terminal 50, and the like. Accept
The process of notifying the target terminal and the process of counting insurance assessments are performed.

In this embodiment, it is assumed that the insurance assessment intermediary is a business independent of the transport company and the insurance company, but the present invention is not limited to this. An insurance company or a shipping company may serve as an insurance assessment intermediary.

Each of the terminal computers can use the Internet 70 and use an information processing apparatus having a Web browser function, for example, a personal computer. In addition, the insurance assessment mediation server 10
For example, an information processing apparatus that can use the Internet 70 and has a Web server function, for example, a server computer, can be used. It is also desirable that a printing device such as a printer can be used.

Next, the functional configuration of the insurance assessment mediation server 10 will be described. FIG. 2 is a block diagram for explaining a functional configuration of the electronic insurance assessment mediation server 10. As shown in the figure, the insurance assessment mediation server 10 includes a Web server unit 1
01, the counting unit 102, and the company code information file 1
1, cargo information file 12, and accident information file 13
, A damages claim information file 14, an insurance claim information file 15, and a contract information file 16. Note that these functional units and files may be configured to be distributed to a plurality of information processing apparatuses.

The Web server unit 101 transmits a predetermined file in response to a request from a Web browser function of each terminal device, and displays a Web page on the Web browser.

The tallying unit 102 includes the insurance assessment mediation server 10
, And based on the insurance claim information, which will be described later, collects the amount of insurance claims and creates a form.

The company code information file 11 is a file that stores a company code and a company (shipper, transport company, consignee, etc.) in association with each other. When the insurance assessment mediation server 10 receives the business code via the Web server unit 101, it can refer to the business code information file 11 and specify the business related to the received business code. In the present embodiment, the business operator using the insurance assessment mediation server 10 is determined in advance,
It is assumed that the company code is allocated and recorded in the company code information file 11. Of course, this file 11 can add new company code information.

The cargo information file 12 is a file for storing information on the cargo to be transported. FIG. 3 is a schematic diagram for explaining an example of the data configuration of the cargo information file 12. As shown in this figure, the cargo information file 12
Indicates that the management number 12a, shipping date 12b, freight name 12c, delivery destination 12d, freight price 12e, and freight quantity 12f are 1
Store as a record.

The management number 12a is management data automatically given by the insurance assessment intermediation server 10 when a shipment request is made from the shipper terminal 20 to the transportation management terminal 30. The management number has information associated with the company code shown in FIG. In addition,
Instead, the association can be arbitrarily set, for example, by adding a business name to the cargo information file 12 shown in FIG. 3 and reading the business code shown in FIG. 7 from this name. Since the management number is also stored in the accident information file 13, the damages claim information file 14, and the insurance claim information file 15, records recorded in these files can be associated with the management number as a key.

Shipping date 12b, freight name 12c, delivery destination 12
The data d, the freight price 12e, and the transport quantity 12f are data input by the shipping terminal 20 when the shipping terminal 20 requests the transportation management terminal 30 to ship the cargo. The shipping date 12b is information for notifying a desired shipping date.

The accident information file 13 is a file for storing information relating to an accident that occurred during transportation. FIG.
FIG. 3 is a schematic diagram for explaining an example of the data configuration of the accident information file 13. As shown in this figure, the accident information file 13 stores a management number 13a, an accident date 13b, an accident place 13c, a damage quantity 13d, a damage type 13e, and remarks (accident details) 13f as one record.

Each data of the accident information file 13 is inputted by the transportation site terminal 40 when an accident occurs during transportation. However, if the receiver finds it, it can also be input from the receiver terminal 50. In addition, damage type 1
In step 3e, the type of damage that has occurred is selected and input from a predetermined damage type code. The damage type code can have, for example, the contents shown in FIG. As shown in the figure, in the damage type code table, the code and the damage type are, for example, "01: damage due to transportation equipment", "03: artificial loss", "50: accident due to earthquake / tsunami" and the like. Are associated. Here, the code "9
“9” is a code representing “others” which are unclassifiable damage types. The remarks (accident content) 13f is used to input specific accident content when, for example, "99: other" is entered in the damage type 13e.

The damages claim information file 14 is a file for storing information relating to damages claimed by a consignee who has suffered a transportation accident to a shipping company. FIG.
FIG. 4 is a schematic diagram for explaining an example of a data configuration of a damages claim information file 14. As shown in the figure, the damages claim information file 14 stores a management number 14a and a damages claim amount 14b as one record.

Each data in the damages claim information file 14 is input when the receiver terminal 50 suffering damage due to an accident claims damages to the transportation management terminal 30.

The insurance claim information file 15 is a file for storing information relating to insurance claims to be paid to an insurance company by a shipping company that pays damages to the consignee. FIG. 6 is a schematic diagram for explaining an example of the data configuration of the insurance claim information file 15. As shown in the figure, the insurance claim information file 15 stores a management number 15a, a burden ratio 15b, a compensation amount 15c, an insurance claim amount 15d, and an insurance claim date 15e as one record. Here, the burden ratio 15b is
It is a value that indicates what percentage of the damages claim from the consignee must be borne by the shipping company. This value is determined by individually negotiating the percentage of responsibility for the accident between the parties involved in transportation. For example, when a transportation operation is submitted to a subcontractor and an accident occurs, it means the share ratio of the partner contracted between the main contractor and the subcontracting transportation company.

Each data of the insurance claim information file 15 is
The transportation management terminal 30 that has received a claim for damages from the consignee terminal 50 or the shipper terminal 20 is transferred to the insurance assessment intermediation server 1.
It is input when claiming insurance money to the insurance company via 0.

The data structure of each file is not limited to this. For example, some files may have a file configuration in which a management number is used as a key.

The contract information file 16 is a file for storing information relating to an insurance contract between a transportation company and an insurance company. FIG. 7 is a schematic diagram for explaining an example of the data configuration of the contract information file 16. As shown in the figure, the contract information file 16 stores the company code 1
6a, the insurance period 16b, the insurance section 16c, the exempted cargo 16d, and the exemption cause 16e are stored as one record. Here, the company code 16a is a company code of the transportation company related to the contract. The insurance period 16b and the insurance section 16c are a period and a section to be covered by the contract. Excluded cargo 15d is cargo that is not covered by insurance. The exemption reason 16e is a damage type that is not covered by the insurance payment under the insurance contract.

Next, the insurance assessment mediation server 10 having the above configuration
Will be described. The processing of the insurance assessment mediation server 10 can be broadly divided into freight information reception processing and insurance assessment aggregation processing. The reception processing of cargo information and the like is mainly controlled by the Web server unit 101, and the insurance assessment aggregation processing is mainly controlled by the aggregation unit 102. Note that these processes may be physically performed by another information processing device.

A program for causing the insurance assessment mediation server 10 to execute the following processing is, for example, a CD-R
It can be distributed by recording on a portable recording medium such as OM. Then, by installing this recording medium in the information processing device, it can function as the insurance assessment mediation server 10. Further, for example, it can be installed in an information processing apparatus via a computer network such as the Internet.

First, a process for receiving cargo information and the like will be described. FIG. 9 is a diagram for explaining the outline of the processing for receiving cargo information and the like. In the figure, the solid line is a process performed on the Internet 70 via the insurance assessment mediation server 10, and the broken line is other processes.

As a premise of the acceptance processing of cargo information and the like,
The transportation company has an insurance contract with the insurance company (S10
1). This may be performed via the Internet 70 or by another method. Then, information on the insurance period, the insurance section, the exempted cargo, and the exemption reason among the contents of the contract is recorded in the contract information file 16 in association with the carrier company code. The recording of such information may be performed from the insurance company terminal 60 or may be performed in the insurance assessment mediation server 20 upon receiving a notification from the insurance company.

When the shipper desires to carry the cargo, he / she accesses the cargo information page 420 of the insurance assessment mediation server 10 as shown in FIG. ). As shown in the figure, the freight information page 420 has a management number display field 420a, a shipping date input field 420b, and a freight name input field 42.
0c, delivery destination input field 420d, freight price input field 420
e, a transport quantity 420f, a cancel button 420g, and a send button 420h.

The management number 420a is an identification code issued by the insurance assessment mediation server 10 when accessing this page 420 and performing the transport request processing (S102). On this page 420, the shipper can enter the desired shipping date, the cargo name, the delivery destination, the cargo price, and the transport quantity in the respective input fields, and click the send button 420h.

The insurance assessment mediation server 10 has a send button 4
When accepting a click of 20h, the cargo information page 42
The information entered in each of the input fields 0 is stored in the cargo information file 1
Record in 2. Then, it notifies the transportation management terminal 30 that the transportation request has been accepted. The information notified at this time can be the same as the information recorded in the cargo information file 12. Thereby, the transportation management can know that there has been a transportation request together with the management number. This notification can be made using, for example, electronic mail.

Next, the transportation management terminal 30 issues a transportation command to the transportation site terminal 40 based on the notified transportation request (S103). In addition, the transportation management terminal 30 sends a transportation notification to the receiving terminal 50 (S104). The information included in the transportation instruction and the transportation notification can be, for example, the same as the information notified in the transportation request. Of course, it is not limited to this information. For example, the scheduled delivery date may be included in the transportation notice. This directive and notice
For example, it can be performed using electronic mail.

The transportation site receiving the transportation instruction performs the cargo receiving process (S105) on the shipping date notified by the transportation instruction. That is, the freight is sent to the shipper of the transportation request.

Then, the transportation site delivers the received cargo to the destination (consignee) specified by the transportation command (S1).
06). In the present embodiment, it is assumed that an accident has occurred during the transportation.

When an accident occurs, the transportation site accesses the accident information page 440 of the insurance assessment mediation server 10 as shown in FIG.
The accident information processing (S107) is performed. As shown in the figure, the accident information page 440 has a management number input field 440.
a, accident date input field 440b, accident location input field 440c,
A loss quantity input field 440d, a damage type selection field 440e, and a remarks (accident content) input field 440f are provided. The transportation site inputs the management number notified at the time of receiving the transportation command and the accident date, the accident location, and the accident quantity on this page 440. Then, the damage type is selected from a predetermined code. At this time, if the damage type cannot be classified, "99: Other" is displayed in the damage type selection field 440e.
Is selected, and a specific accident content or the like is entered in the remarks (accident content) input field 440f. In addition, the consignee who discovered the accident after the delivery uses the consignee terminal 50 to set the accident information page 4
It is also possible to access the computer 40 to perform the accident information processing (S108).

The insurance assessment intermediation server 10 uses the send button 4
When the click of 40h is accepted, the accident information page 44
The information entered in each of the input columns and the selection columns of 0 is recorded in the accident information file 13. And the transportation management terminal 30
And notifies the receiver terminal 50 that the accident has occurred. The information notified at this time can be the same as the information recorded in the accident information file 13. This notification
For example, it can be performed using electronic mail.

The receiver who has suffered damage to the cargo due to an accident during transportation can use the receiver terminal 50 (in the case of a shipper, the shipper terminal 20) by using the insurance assessment intermediary server as shown in FIG. By accessing the ten damages claim information page 460, damages claim processing (S109) can be performed. As shown in this figure, the damages claim information page 46
0 has a management number input field 460a, a damages claim input field 460b, a cancel button 460c, and a send button 460d. The consignee, on this page 460,
It is possible to enter the management number of the cargo related to the transportation accident and the amount of the claim for damages.

The insurance assessment mediation server 10 uses the send button 4
When the click of 60d is accepted, the information input in each input field of the damages claim information page 460 is recorded in the damages claim information file 14. Then, the transportation management terminal 30 is notified that a claim for damages has been made. The information notified at this time can be the same as the information recorded in the damages claim information file 14. This notification can be made using, for example, electronic mail.

The transportation company that pays the damages in response to the damages claim from the consignee uses the transportation management terminal 30 to
It is possible to access the insurance claim information page 480 of the insurance assessment mediation server 10 as shown in FIG. 13 to perform the insurance claim processing (S110). As shown in the figure, the insurance claim information page 480 includes the management number input field 48.
0a, burden ratio input field 480b, compensation amount input field 480c,
Insurance claim input field 480d, cancel button 480e
And a send button 480f. Transportation management
On this page 480, the amount of compensation to be paid to the consignee can be input.

The insurance assessment mediation server 10 uses the send button 4
Insurance claim information page 4 when 80f click is accepted
The information input in each input field of 80 and the date when the input was received are recorded in the insurance claim information file 15.

By repeating the above-described process of receiving cargo information or the like for each transportation request and occurrence of an accident, information is stored in each file of the insurance assessment mediation server 10. As described above, since the information from each business operator is centrally collected in the insurance assessment mediation server 10 and the respective information items are associated with each other by the management number, the burden of the insurance company's assessment work can be reduced. Can be.

Next, the insurance assessment aggregation processing of the insurance assessment mediation server 10 will be described. The insurance assessment aggregation process may be performed periodically, for example, once a month. In this case, the insurance claim information or the like whose insurance claim date is included in the aggregation target period is to be aggregated. FIG. 14 is a flowchart for explaining the insurance assessment aggregation process.

When the insurance assessment tallying process is started, the insurance assessment mediation server 10 refers to the insurance claim information file 15 and obtains a record in which the insurance claim date 15e is included in the tallying target period one by one (S201). .

Then, using the management number 15a as a key, each data is obtained by referring to the accident information file 13, the damages claim information file 14, and the insurance claim information file 15 (S202). These are data on the same transportation accident case because they are related by the management number. Next, it is determined whether or not the damage type 13e of the accident information file 13 is unclassifiable, that is, "99: Other" (S203). As a result, if classification is not possible, remarks (accident content) 1 in the accident information file 13
It is assumed that the type of damage is determined individually with reference to 3f. In this determination, the input data can be determined based on a certain logic. Of course, this determination may be made separately from this flow.

Next, it is determined whether the insurance claim is covered by insurance (S205). This judgment is, for example,
Perform as follows. Of course, the order of determination is arbitrary.

First, referring to the exemption reason 16e of the contract information file 16, it is determined whether the damage type 13e of the accident information file 13 obtained or determined individually corresponds to the exemption reason. As a result, in the case of the exemption reason, it is determined that the insurance is not applicable, and the process proceeds to the totaling process S207.

Second, referring to the insurance period 16b of the contract information file 16, the accident date 13 in the accident information file 13 is referred to.
It is determined whether or not b is an accident within the insurance period. As a result, if the accident is outside the insurance period, it is determined that the accident is not covered by the insurance, and the process proceeds to the aggregation process S207.

Third, referring to the insurance section 16c in the contract information file 16, the accident location 1 in the accident information file 13 is referred to.
It is determined whether 3c is within the insurance section. As a result, if the accident is outside the insurance section, it is determined that the accident is not covered by the insurance, and the process proceeds to the aggregation processing S207.

Fourth, it is determined whether or not the cargo name 12c of the cargo information file 12 specified by the management number 15a corresponds to the excluded cargo by referring to the excluded cargo 16d of the contract information file 16. As a result, if the cargo falls under the category of exempted cargo, it is determined that the cargo is not covered by insurance, and the aggregation process S
Proceed to 207.

When it is determined that the insurance is to be insured based on the above criteria, it is determined whether or not the insurance claim recorded in the insurance claim information file 15 is acceptable (S206). If it is acceptable, it will be counted. This determination is made, for example, as follows. Of course, the order of determination is arbitrary.

First, it is determined whether or not the claim amount 14b of the claim information file 14 is equal to the sum of the cargo price 12e of the cargo information file 12 and the damage quantity 13d of the accident information file 13. I do. In other words, it is determined whether or not the damage compensation amount 14b = the cargo price 12e × the damage quantity 13d. If they are not satisfied, they are individually confirmed and corrected. If the correction cannot be made, it is not acceptable, and the process proceeds to step S208 as being out of the tallying target.

Second, the compensation amount 15c of the insurance claim information file 15 is the damage compensation amount 14b of the damage claim information file 14 and the burden ratio 15 of the insurance claim information file 15.
It is determined whether or not the sum is equal to the sum obtained by multiplying b. That is, it is determined whether or not the compensation amount 15c = the damage compensation claim amount 14b × the burden ratio 15b. If they are not satisfied, they are individually confirmed and corrected. If the correction cannot be made, it is not acceptable, and the process proceeds to step S208 as not being a target for aggregation.

Third, the insurance claim amount 15d of the insurance claim information file 15 is equal to the compensation amount 1 of the insurance claim information file 15.
It is determined whether it is equal to 5c. That is, it is determined whether or not insurance claim amount 15d = compensation amount 15c is satisfied.
If they are not satisfied, they are individually confirmed and corrected. If the correction cannot be made, it is not acceptable, and the process proceeds to step S208 as being out of the tallying target.

According to the above-described criteria, the transportation accident case determined to be the target of the aggregation is subjected to the aggregation process (S207), the damage type 13e, the accident location 13c, the insurance claim 15
d and the like are tabulated for insurance targets and non-insurance targets.

In this embodiment, the freight price 12e is information input from the shipper terminal 20, and the
d is information input from the transportation site terminal, and the damages claim 14b is information input from the consignee terminal 50, and the burden rate 15b, the damages 15c and the insurance claims 1
5d is information input from the transportation management terminal 30. Since counting is performed only when information input from terminals having different subjects has consistency, it is possible to prevent an improper request due to data tampering or the like. Also, in the past, written agreements were prepared between the parties, and the genuine damages agreed between the parties was confirmed by this. By using this system, such agreements were created. Can be omitted.

Next, it is checked whether there is any record included in the tallying target period in the insurance claim information file 15 (S20).
8) If there is a record, the record is read, and the above-described processing from S201 is repeated. On the other hand, if there is no record, the insurance assessment aggregation process ends.

Upon completion of the insurance assessment tallying process, the insurance assessment mediation server 10 creates a form based on the tally result. FIG. 15 is a diagram for explaining an example of a form created by the insurance assessment mediation server 10.

The form shown in the figure is an example of an insurance payment statement in which accident cases to be tabulated are tabulated monthly. As shown in the figure, the damage type, the amount, and the number of accidents are tabulated as the payment details for insurance. Also,
The type of damage and the number of accidents are tabulated as exemptions.

The insurance assessment intermediary notifies this form to the insurance company. Then, the insurance company can collectively pay the insurance money to the transportation company based on the form.

Of course, the form created by the insurance assessment mediation server 10 is not limited to this. FIG. 16 is a diagram showing another example of a form. The form shown in this figure is an example of monthly accident details. As shown in this figure,
The management number, the cargo name, the type of damage, the amount of compensation, the burden rate, and the insurance amount are described for each accident case. Further, for example, the totalization may be performed for each accident occurrence section. These can receive, for example, counting conditions such as a counting period and a counting unit from the insurance company terminal 60, and the insurance assessment mediation server 10 can perform counting based on the counting conditions.

The present invention is not limited to the above embodiment,
Various modifications are possible.

For example, if the insurance contract between the transportation company and the insurance company specifies the payment limit, the damages acceptance processing (S206) determines whether the insurance claim is equal to or less than the payment limit. You may make it determine.

In the above embodiment, a single shipper, a single carrier, and a single receiver are assumed, but a plurality of these may be present. In this case, for example, by adding the company code information for specifying the shipper and the shipping company to the freight information file 12 and performing the counting for each shipping company in the counting process (S207), The payee of the insurance money can be specified.

[0072]

As described above, according to the present invention, it is possible to support the insurance assessment business related to transportation accidents.

[Brief description of the drawings]

FIG. 1 is a block diagram for explaining an outline of a configuration of the present invention.

FIG. 2 is a block diagram for explaining a functional configuration of the insurance assessment mediation server 10.

FIG. 3 is a schematic diagram for explaining an example of a data configuration of a cargo information file 12.

FIG. 4 is a schematic diagram for explaining an example of a data configuration of the accident information file 13.

FIG. 5 is a schematic diagram for explaining an example of a data configuration of a damages claim information file 14;

FIG. 6 is a schematic diagram for explaining an example of a data configuration of an insurance claim information file 15;

FIG. 7 is a schematic diagram for explaining an example of a data configuration of a contract information file 16;

FIG. 8 is a diagram for explaining a damage type code table.

FIG. 9 is a diagram for explaining an outline of a process of receiving freight information and the like;

FIG. 10 is a diagram illustrating an example of a cargo information page 420.

FIG. 11 is a diagram illustrating an example of an accident information page 440.

FIG. 12 is a diagram for explaining an example of a damages claim information page 460.

FIG. 13 is a diagram illustrating an example of an insurance claim information page 480.

FIG. 14 is a flowchart for explaining insurance assessment aggregation processing.

FIG. 15 is a diagram for explaining an example of a form created by the insurance assessment mediation server 10.

FIG. 16 is a diagram for explaining another example of a form created by the insurance assessment mediation server 10.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 10 ... Insurance assessment mediation server 11 ... Business code information file 12 ... Cargo information file 13 ... Accident information file 14 ... Damage claim information file 15 ... Insurance claim information file 16 ... Contract information file 20 ... Shipper terminal 30 ... Transportation management Terminal 40: Transportation site terminal 50: Receiving terminal 60: Insurance company terminal 70: Internet 101: Web server unit 102: Totaling unit

Claims (9)

[Claims] A first terminal related to a person who requests a transportation of a cargo, a second terminal related to a person who performs a transportation, and a third terminal related to a person who receives the cargo. A server computer for receiving information via a computer network, a means for receiving transportation request information relating to a transportation request from a first terminal, and for identifying information relating to the cargo when receiving transportation request information from a first terminal. Issue identification information of the first
Means for transmitting to the first terminal, the second terminal, and the third terminal; and the first storing the identification information and the transportation request information in association with each other.
Storage means for receiving, from the second or third terminal, the transportation accident information relating to the transportation accident of the cargo together with the identification information of the cargo information, and storing the identification information and the transportation accident information in association with each other.
Means for receiving damages claim information relating to claims for damages to freight related to a transportation accident from the third terminal together with the identification information of the freight information, and stores the identification information and damages claim information in association with each other. A third storage means, and insurance claim information relating to insurance claim for damages of cargo related to the transportation accident, together with identification information of the cargo information,
A server computer comprising: means for receiving information from a second terminal; and fourth storage means for storing identification information and insurance claim information in association with each other. 2. An information processing apparatus for receiving information required for insurance assessment via a computer network, wherein the information processing apparatus receives information on a cargo to be transported, and issues and transmits information for identifying the information on the cargo. Means for receiving information on cargo transportation accidents together with information for identifying the cargo information, and information on claiming damages for cargo related to transportation accidents together with information for identifying the cargo information Means for receiving information on insurance claims for damages of freight related to the transportation accident, together with information for identifying the freight information; storage means for storing the received information; and for identifying freight information And extracting the information from the storage means in association with the information of The information processing apparatus characterized by comprising a means. 3. The information processing apparatus according to claim 2, wherein the information on the cargo to be transported includes price information on the cargo, and the information on the transport accident of the cargo includes damage type information and The claim quantity information includes the damage claim information, the damage claim information includes the damage claim information, the insurance claim information includes the burden rate information, the compensation information, and the insurance claim information. An information processing apparatus further comprising: a determination unit configured to determine whether the information included in each piece of information extracted by the information extraction unit satisfies a predetermined relationship. 4. The information processing apparatus according to claim 3, further comprising: means for adding an attribute to the damage type information based on a rule for determining a predetermined damage type attribute, and extracting the information. The information processing apparatus is characterized in that the means classifies the associated extracted information according to an attribute of damage type information included in the information. 5. The information processing apparatus according to claim 3, wherein the information on the freight transportation accident further includes information on an accident date, and the information on the insurance claim further includes an insurance claim date. Further comprising means for receiving information defining the range of the accident date or the insurance claim date as a condition for extraction, wherein the means for extracting information extracts information that satisfies the received condition for extraction. An information processing apparatus characterized by the above-mentioned. 6. The information processing apparatus according to claim 3, wherein said determination means aggregates insurance claim amount information included in the information determined to satisfy a predetermined relationship. An information processing apparatus, further comprising: a tallying unit. 7. A method for receiving information required for insurance assessment via a computer network, comprising receiving information on a cargo to be transported, transmitting information for identifying the cargo information, and transmitting the information. Receiving the information relating to the freight transportation accident together with the information for identifying the freight information, and storing the information and the information relating to the claim for damages to the freight related to the freight transportation. Receiving the information together with the information for identifying the cargo and storing the information, and accepting the information on the insurance claim against the damages of the cargo related to the transportation accident together with the information for identifying the cargo information and storing the information. And information stored to identify the cargo information as a key. How to accept the necessary information to be provided and extracting in association with information on the insurance adjuster characterized. 8. A program for causing a computer to execute a process of receiving information required for insurance assessment via a network, the program receiving information on a cargo to be transported and transmitting information for identifying the cargo information. The process of transmitting and storing this information, and accepting information related to the freight transportation accident together with information for identifying the freight information, storing the information, and claiming damages for the freight related to the transportation accident And information for identifying the cargo information, and processing for storing such information, and information on insurance claims for damages of the cargo related to the transportation accident, together with information for identifying the cargo information. The process of receiving and storing these information, and the information for identifying the cargo information as a key, A program characterized by executing a process of extracting in association with each of the information 憶 the computer. 9. A recording medium on which the program according to claim 8 is recorded.