JP2002290635A - Method for processing charging data of call charge - Google Patents

Abstract

PROBLEM TO BE SOLVED: To simplify management, and to ensure the safety of the security of communication by exchanging calling origin information outputted by switches, in a charging processing system for collecting communication data from switches. SOLUTION: Communication data are collected from switches at each site, so that the charging traffic of each speech can be calculated. Then, the ID of the calling origin information is replaced by a conversion chart, and a password or an extension number is replaced with the arbitrary ID to be displayed. At that time, the converted ID is made to be associated with an organization, to which the caller or telephone belongs. Then, the charging data are outputted by adding the organization information.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a method for processing a charge data of a communication charge of a communication charge, and relates to a communication system in which exchanges are installed at a plurality of sites and a charge is calculated from communication data of each exchange. The present invention relates to a billing data processing method of a communication fee which is easy for a user to grasp and which is suitable for outputting a billing data report in consideration of security.

[0002]

2. Description of the Related Art Private branch exchanges (PBX, Private Branch eX) which can be connected to a public network exchange and provide various services at each office as a core of a communication system in a company.
change) is prevalent.

[0003] Such a private branch exchange has a communication charge management function, obtains communication data from the exchange, performs billing processing from the communication data, and accumulates the results on a monthly basis and accumulates the results for each extension. It can be edited and displayed, printed, etc.

[0004]

By the way, the communication data collected from the exchange is roughly classified into information on communication time (call start time, call time), information on caller, information on the other party (telephone of the other party). Number) and other communication paths.

[0005] Among these, as information on the transmission source,
There are an extension number assigned to the outgoing call, a password entered by the caller, and the like.

In the conventional handling of billing data of a private branch exchange, the billing data is directly printed out as billing data.

[0007] Therefore, there is a problem that the report of the billing data becomes a list of extension numbers, which is difficult to understand. Also, outputting the password entered by the caller as it is to the accounting data report has a security problem. This is because the password is information that only the user and the system administrator must know.

SUMMARY OF THE INVENTION The present invention has been made to solve the above problems, and an object of the present invention is to provide a billing system for collecting communication data from an exchange, converting source information output from the exchange and managing the converted information. It is an object of the present invention to provide a method of processing billing data of a communication fee which is easy and secures communication.

[0009]

In order to achieve the above-mentioned object, according to the communication charge accounting data processing method of the present invention, communication data is collected from exchanges at each site, and a charge for each call is obtained. Then, the ID of the transmission source information is replaced by the conversion table. At this time, the converted ID is associated with the organization to which the caller or telephone belongs.

[0010] This makes it easy to obtain the total for each organization, and can also hide information such as the password input by the caller from the output report of the billing data.

[0011]

DESCRIPTION OF THE PREFERRED EMBODIMENTS Embodiments according to the present invention will be described below with reference to FIGS.

[System Configuration of Communication System] First, a system configuration of a communication system according to the present embodiment will be described with reference to FIG. FIG. 1 is a system configuration diagram of a communication system according to the first embodiment of the present invention.

A communication system for executing the method of processing data for billing communication charges according to the present invention comprises each site where the exchange 10 is installed and a billing center.

Here, each site belongs to the same business entity and is connected by a dedicated line. In this example, the exchanges 10 of the sites A and B are connected to the public network, and only the exchange 10 of the site C is connected to the internal exchange 10 of the site B. The exchange 10 is provided with a buffer 21 and a modem 22,
Periodically or when a user gives a command, the communication data of the exchange 10 is transmitted to the charging center via the public network.

In the billing center, a concentration server 50, a communication server 60, a DB server 70, and a file server 80 are connected by a LAN (Ethernet (registered trademark)).

The collection server 50 is connected to a public network by a modem 90, and collects communication data sent from each site.

The file server 80 is a server that stores collected communication data as a file and enables file sharing. The DB (database) server 70 is a server that accumulates and accesses communication data as files of a database system.

The communication server 60 is a server that mediates communication when each site attempts to access information on the charging center. For example, the user may use the client terminal 20 from the site via the public network,
It is possible to access the data of the database that has been charged and display it on a terminal. Further, a report of the billing data can be printed and output by the printer 30 or the like.

[Outline of Charging Data Processing] Next, an outline of charging processing of a communication fee according to the present invention will be described with reference to FIGS. FIG. 2 is a flowchart showing an outline of the method for processing the accounting data for communication charges according to the present invention.

First, when a call is made via the exchange 10, it is stored in a memory on the exchange 10 (S001).
When transmitting this to the charging center, the buffer 21
And transmits the data to the charging center via the public network by the modem 22. In this transmission, data may be sent to the charging center periodically by a schedule function, or may be sent by inputting a command from a terminal.

In the charging center, the data is received by the modem 90, the communication data is temporarily stored in the concentrating server 50, and finally the data is stored in the file server 80 (S002).

Next, this file is converted into data that can be handled by the charging program, and charging processing is performed (S00).
3).

Finally, a conversion process is performed by associating the ID of the transmission source information with the conversion table (S00).
4).

[ID Conversion Processing of Source Information] Next, FIG.
The ID conversion process of the sender information performed by the billing data processing method of the present invention will be described with reference to FIG. 4 and FIG.
FIG. 3 is a diagram showing a data flow of the ID conversion processing of the sender information of the present invention. FIG. 4 is a diagram showing the I of the source information of the present invention.
It is a schematic diagram for explaining D conversion processing based on a specific example.

Here, description will be given based on the specific example of FIG. 4 while following the data flow of FIG.

It is assumed that the pre-ID conversion file 100 contains four data as shown in FIG.
The conversion list 120 includes pairs before and after conversion (936468, ID2000), (924445,
ID 2300), and when the ID conversion process 110 is performed,
The data of (A1) and (A4) are converted, and the ID-converted file 130 is output. Here, the ID before conversion
Is the password entered by the caller.

In the organization information table 150, ID2
Assuming that a department starting with 0 is defined as a “general affairs department” and a department beginning with ID 23 is defined as a “research” department, this organization information addition 140 is made, and finally,
The data shown in FIG. 4 is output to the database 200.

The user can display this on the client terminal 20 or report and output the accounting data to the printer 20.

[0029]

According to the present invention, in a billing system for collecting communication data from a switching system, transmission source information output from the switching system is converted so that the management is easy and the security of the communication is secured. A data processing method can be provided.

[Brief description of the drawings]

FIG. 1 is a system configuration diagram of a communication system according to a first embodiment of the present invention.

FIG. 2 is a flowchart showing an outline of a method of processing data for charging a communication fee according to the present invention.

FIG. 3 is a diagram showing a data flow of an ID conversion process of source information according to the present invention.

FIG. 4 is a schematic diagram for explaining a source information ID conversion process of the present invention based on a specific example.

[Explanation of symbols]

DESCRIPTION OF SYMBOLS 10 ... Exchange, 20 ... Client terminal, 21 ... Buffer, 22 ... Modem, 30 ... Printer, 50 ... Concentration server, 60 ... Communication server, 70 ... DB server, 80 ... File server, 91 ... Modem, 92 ... Modem.

 ──────────────────────────────────────────────────続 き Continued on the front page (72) Inventor Toshio Takeuchi 5-20-8 Asakusabashi, Taito-ku, Tokyo Inside Cable and Wireless IDS (72) Inventor Toshiro Nakamura 5-chome Asakusabashi, Taito-ku, Tokyo No. 20-8 Cable and Wireless ID F-term (reference) 5K025 AA05 FF25 GG12 KK06 5K036 EE13 JJ04 5K101 MM07 NN21 NN48

Claims (3)

[Claims] 1. A method of processing communication fee billing data for a communication system in which exchanges are installed at a plurality of sites, comprising: collecting communication data including a plurality of items from the exchanges at each site; A step of obtaining a charging fee from the data; and a step of editing and outputting the charging data as charging data. When outputting the charging data, the transmission source information included in the communication data collected from the exchange is transmitted. By the conversion table in which the ID of the original information and the ID after the conversion are associated,
A billing data processing method for a communication fee, which comprises converting. 2. The method according to claim 1, wherein the ID of the transmission source information is an extension number or a password input during a call. 3. The method according to claim 1, wherein the converted ID is an ID related to an organization to which the caller belongs.