JP2002290355A - Information transmission system, monitor, reception terminal, information transmission method, information transmission program and computer-readable recording medium having the information transmission program recorded thereon - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an information transmission system that can realize an inexpensive information providing service by predicting increase/decrease in information from a customer such as an inquiry and transmitting information such as frequently asked questions in advance and a notice from a broadcast center to a reception terminal and to provide a monitor, a reception terminal, an information transmission method, an information transmission program and a computer-readable recording medium for having the information transmission program recorded thereon. SOLUTION: An information monitor 210 monitors the number of registration of keywords per unit time entered from information input terminals 205 to 207 and registered in an information central management device 211 and transmits a notice for information transmission or transmission stop to an information extract device 212 when the number of the registered keywords per unit time reaches a prescribed number. The information monitor 210 may monitor data and time information.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention is applied to an information transmission system for sending information such as frequently asked questions and notices from a broadcasting center to a receiving terminal having a digital broadcast receiving function, and to such an information transmission system. The present invention relates to a monitoring device, a receiving terminal, an information transmission method, an information transmission program, and a computer-readable recording medium recording the information transmission program.

In addition, the present invention predicts an increase or decrease of inquiries by monitoring customer information such as inquiries from viewers sent to a customer management center, and inquires frequently received in advance to a receiving terminal. Information from broadcasters and broadcasting centers to avoid inconvenience of inquiries from viewers in advance, and to optimize and operate the customer management center optimally and efficiently to provide inexpensive information provision services. The present invention relates to a feasible information transmission system, a monitoring device, a receiving terminal, an information transmission method, an information transmission program, and a computer-readable recording medium recording the information transmission program.

[0003]

2. Description of the Related Art A subscriber complaint call processing system for notifying a subscriber who has issued a complaint of a test result and a corresponding measure is described in, for example, Japanese Patent Application Laid-Open No. 8-163243.

[0004]

In the above prior art, an automatic test for a complaint call is always performed, and a subscriber who has issued a complaint can be notified of a test result and a corresponding measure. A complaint call processing system is described.

However, by monitoring customer information such as inquiries from viewers sent to the customer management center, it is possible to predict an increase or decrease in inquiries. There is no description of a method that can prevent the concentration of inquiries from viewers by sending information such as notices in advance, or optimize the scale of the customer management center and efficiently operate it.

An object of the present invention is to monitor customer information such as inquiries from viewers sent to a customer management center, thereby predicting an increase or decrease in information from customers such as inquiries, and instructing a receiving terminal. By sending information such as frequently asked questions and announcements from broadcast centers in advance, it is possible to avoid the concentration of inquiries in advance, and to optimize the scale of the customer management center and operate it efficiently to obtain inexpensive information. An object of the present invention is to provide an information transmission system, a monitoring device, a receiving terminal, an information transmission method, an information transmission program, and a computer-readable recording medium on which the information transmission program is recorded.

[0007]

In order to achieve the above object, an information transmission system according to the present invention comprises at least one or more information input terminals connected to each other via a network, for inputting information; At least one or more management devices that extract and register predetermined information from the information input to the device, and monitor the number of registrations of the predetermined information registered by the management device per unit time, and register the registration per unit time. At least one or more monitoring devices that transmit a notification when the number satisfies a predetermined condition, and a predetermined number of registrations per unit time that satisfy a predetermined condition, based on the notification transmitted from the monitoring device. At least one or more information extraction devices for controlling transmission of information corresponding to information, and at least one for transmitting information transmitted from the information extraction device.
It comprises the above broadcast center and at least one or more receiving terminals for receiving information transmitted from the broadcast center.

[0008] Further, the predetermined information is a predetermined word in the information input to the information input terminal.

[0009] Further, the predetermined condition includes a condition that the number of registrations per unit time is equal to or more than a predetermined value, and the information extraction device determines that the number of registrations per unit time is equal to or more than a predetermined value. Then, based on the notification transmitted from the monitoring device, information corresponding to predetermined information whose registration number per unit time satisfies a predetermined condition is transmitted.

[0010] Further, the predetermined condition includes a condition that the number of registrations per unit time is equal to or less than a predetermined value, and the information extraction device determines that the number of registrations per unit time is equal to or less than a predetermined value. Then, based on the notification transmitted from the monitoring device, the transmission of the information corresponding to the predetermined information in which the number of registrations per unit time satisfies a predetermined condition is stopped.

Further, the predetermined condition includes a condition that the amount of change in the number of registrations per unit time is equal to or more than a predetermined value, and the information extracting device is configured to execute the processing when the amount of change is equal to or more than a predetermined value. And transmitting information corresponding to predetermined information in which the number of registrations per unit time satisfies a predetermined condition, based on the notification transmitted from the monitoring device.

Further, the predetermined condition includes a condition that the amount of change in the number of registrations per unit time is equal to or less than a predetermined value, and the information extracting apparatus determines that the amount of change becomes equal to or less than a predetermined value. And stopping transmission of information corresponding to predetermined information in which the number of registrations per unit time satisfies a predetermined condition, based on the notification transmitted from the monitoring device.

[0013] Further, the predetermined condition includes a condition that the amount of change in the number of registrations per unit time once becomes equal to or less than a predetermined value and again becomes equal to or more than the predetermined value. , The amount of change in the number of registrations per unit time,
Once below the predetermined value, once again above the predetermined value, based on the notification sent from the monitoring device,
The transmission of information corresponding to predetermined information whose number of registrations per unit time satisfies predetermined conditions is stopped.

Further, the monitoring device according to the present invention comprises at least one or more information input terminals for inputting information, and at least one or more information for extracting and registering predetermined information from the information input to the information input terminal. Monitoring the number of registrations per unit time of the predetermined information registered by the management device connected to the management device via a network, and transmitting a notification when the number of registrations per unit time satisfies a predetermined condition. A monitoring device, based on a notification transmitted from the monitoring device, extracting at least one or more pieces of information for controlling transmission of information corresponding to predetermined information in which the number of registrations per unit time satisfies a predetermined condition; Apparatus, at least one or more broadcast centers for transmitting information transmitted from the information extraction apparatus, and at least receiving information transmitted from the broadcast center It connected by more receiving terminals and the network.

Further, the receiving terminal according to the present invention comprises at least one or more information input terminals for inputting information, and at least one or more management devices for extracting and registering predetermined information from information input to the information input terminal. At least one or more monitoring devices for monitoring the number of registrations of the predetermined information registered by the management device per unit time and transmitting a notification when the number of registrations per unit time satisfies a predetermined condition, At least one or more information extraction devices that control transmission of information corresponding to predetermined information in which the number of registrations per unit time satisfies predetermined conditions, based on the notification transmitted from the monitoring device, and the information extraction Receiving information transmitted from the broadcasting center connected to at least one or more broadcasting centers that transmit information transmitted from the device via a network.

Further, in the information transmission method according to the present invention, a step of inputting information to an information input terminal, and a step of a management device extracting and registering predetermined information from the information input to the information input terminal, A monitoring device monitors the number of registrations of the predetermined information registered by the management device per unit time,
A step of transmitting a notification when the number of registrations per unit time satisfies a predetermined condition, and the information extraction device sets the number of registrations per unit time to a predetermined value based on the notification transmitted from the monitoring device. A step of controlling transmission of information corresponding to predetermined information that satisfies a condition; a step in which a broadcast center transmits information transmitted from the information extraction device; and a step in which a receiving terminal transmits information transmitted from the broadcast center. Receiving the information.

[0017] Further, an information transmission program according to the present invention extracts at least one or more information input terminals connected to each other via a network and inputs predetermined information from the information input to the information input terminal. Monitoring at least one or more management devices to be registered by the management device, and monitoring the number of registrations of the predetermined information registered by the management device per unit time, and notifying when the number of registrations per unit time satisfies a predetermined condition. At least one or more monitoring devices for transmitting;
At least one or more information extraction devices that control transmission of information corresponding to predetermined information in which the number of registrations per unit time satisfies predetermined conditions, based on the notification transmitted from the monitoring device; and An information transmission program applied to an information transmission system including at least one or more broadcast centers for transmitting information transmitted from an apparatus, and at least one or more receiving terminals for receiving information transmitted from the broadcast center. Having the monitoring device monitor the number of registrations of the predetermined information registered by the management device per unit time, and transmitting a notification when the number of registrations per unit time satisfies a predetermined condition. .

Also, at least one or more information input terminals connected to each other via a network for inputting information, and at least one or more management devices for extracting and registering predetermined information from the information input to the information input terminal And at least one or more monitoring devices that monitor the number of registrations of the predetermined information registered by the management device per unit time and transmit a notification when the number of registrations per unit time satisfies a predetermined condition. Based on a notification transmitted from the monitoring device, at least one or more information extraction devices that control transmission of information corresponding to predetermined information in which the number of registrations per unit time meets a predetermined condition; At least one or more broadcast centers for transmitting information transmitted from the extraction device, and at least one or more reception centers for receiving information transmitted from the broadcast center An information transmission program which is applied to an information transmission system and an end, to the receiving terminal, comprising the step of receiving the information sent from the broadcast center.

Further, a computer-readable recording medium on which the information transmission program according to the present invention is recorded has at least one or more information input terminals connected to each other via a network for inputting information, and input to the information input terminal. Monitoring at least one or more management devices for extracting and registering predetermined information from the received information, and monitoring the number of registrations per unit time of the predetermined information registered by the management device; At least one or more monitoring devices that transmit a notification when the condition is satisfied, and based on the notification transmitted from the monitoring device, the number of registrations per unit time corresponds to predetermined information satisfying a predetermined condition. At least one or more information extraction devices for controlling the transmission of the transmitted information, and at least one or more information transmission devices for transmitting the information transmitted from the information extraction device A computer-readable recording medium recording an information transmission program applied to an information transmission system including a broadcast center and at least one or more receiving terminals for receiving information transmitted from the broadcast center, wherein the monitoring device An information transmission program comprising a step of monitoring the number of registrations of the predetermined information registered by the management device per unit time and transmitting a notification when the number of registrations per unit time satisfies a predetermined condition. Recorded.

Further, at least one or more information input terminals connected to each other via a network for inputting information, and at least one or more management devices for extracting and registering predetermined information from the information input to the information input terminal And at least one or more monitoring devices that monitor the number of registrations of the predetermined information registered by the management device per unit time and transmit a notification when the number of registrations per unit time satisfies a predetermined condition. Based on a notification transmitted from the monitoring device, at least one or more information extraction devices that control transmission of information corresponding to predetermined information in which the number of registrations per unit time meets a predetermined condition; At least one or more broadcast centers for transmitting information transmitted from the extraction device, and at least one or more reception centers for receiving information transmitted from the broadcast center A computer-readable recording medium recording an information transmission program applied to an information transmission system comprising: an information transmission program including a step of causing the receiving terminal to receive information transmitted from the broadcast center. Recorded.

Further, the information transmission system according to the present invention monitors at least one or more date and time information connected to each other by a network, and transmits a notification when the monitored date and time information satisfies a predetermined condition. A monitoring device, based on a notification transmitted from the monitoring device, at least one or more information extraction device controlling the transmission of information,
At least one or more broadcasting centers for transmitting information transmitted from the information extracting device, and at least one or more receiving terminals for receiving information transmitted from the broadcasting center.

Further, the monitoring device monitors the date and time information for each information transmitted by the information extraction device, and for each information transmitted by the information extraction device, the monitored date and time information is changed to a predetermined date and time. If it does, a notification of information transmission or transmission stop is transmitted to the information extraction device.

Further, a monitoring device according to the present invention is a monitoring device for monitoring date and time information, and transmitting a notification when the monitored date and time information satisfies a predetermined condition. At least one or more information extraction devices for controlling transmission of information based on the notified notification, at least one or more broadcast centers for transmitting information transmitted from the information extraction devices, and information transmitted from the broadcast centers Connected to at least one receiving terminal that receives the data via the network.

Furthermore, the receiving terminal according to the present invention monitors at least one or more monitoring devices for monitoring date and time information and transmitting a notification when the monitored date and time information satisfies a predetermined condition. Based on the transmitted notification, at least one or more information extraction devices that control transmission of information, and at least one or more broadcast centers that transmit information transmitted from the information extraction device, and are connected by a network, It is a receiving terminal that receives information transmitted from a broadcasting center.

Further, in the information transmission method according to the present invention, the monitoring device monitors the date and time information, and transmits a notification when the monitored date and time information satisfies a predetermined condition;
An information extraction device that controls transmission of information based on a notification transmitted from the monitoring device; and
The method includes a step of transmitting the information transmitted from the information extracting device, and a step of receiving the information transmitted from the broadcast center by a receiving terminal.

Further, the information transmission program according to the present invention monitors at least one or more date and time information connected to each other by a network, and transmits a notification when the monitored date and time information satisfies a predetermined condition. A monitoring device, based on a notification transmitted from the monitoring device, at least one or more information extraction device controlling the transmission of information,
Information transmission program applied to an information transmission system including at least one or more broadcast centers for transmitting information transmitted from the information extraction device and at least one or more receiving terminals for receiving information transmitted from the broadcast center And causing the monitoring device to monitor date and time information and to transmit a notification when the monitored date and time information satisfies a predetermined condition.

Also, at least one or more monitoring devices connected to each other via a network for monitoring date and time information and transmitting a notification when the monitored date and time information satisfies a predetermined condition; Based on the transmitted notification, at least one or more information extraction devices that control transmission of information, at least one or more broadcast centers that transmit information transmitted from the information extraction device, and information transmitted from the broadcast center An information transmission program applied to an information transmission system including at least one or more receiving terminals for receiving information, the method including a step of causing the receiving terminals to receive information transmitted from the broadcast center.

Further, the computer-readable recording medium recording the information transmission program according to the present invention monitors date and time information connected to each other via a network, and the monitored date and time information satisfies a predetermined condition. At least one or more monitoring devices for transmitting a notification in the case, at least one or more information extraction devices for controlling transmission of information based on the notification transmitted from the monitoring device, and information transmitted from the information extraction device. Send at least one
A computer-readable recording medium recording an information transmission program applied to an information transmission system including the above broadcast center and at least one or more receiving terminals for receiving information transmitted from the broadcast center, An information transmission program including a step of causing a monitoring device to monitor date and time information and transmitting a notification when the monitored date and time information satisfies a predetermined condition is recorded.

Also, at least one or more monitoring devices connected to each other via a network for monitoring date and time information and transmitting a notification when the monitored date and time information satisfies a predetermined condition, Based on the transmitted notification, at least one or more information extraction devices that control transmission of information, at least one or more broadcast centers that transmit information transmitted from the information extraction device, and information transmitted from the broadcast center A computer-readable recording medium recording an information transmission program applied to an information transmission system including at least one or more reception terminals for receiving information, wherein the reception terminal receives information transmitted from the broadcast center. An information transmission program comprising the step of receiving is recorded.

[0030]

Preferred embodiments of the present invention will be described in detail below with reference to the accompanying drawings. However, the dimensions of the components described in this embodiment,
The materials, shapes, relative arrangements, and the like are not intended to limit the scope of the present invention only to them unless otherwise specified.

In the following description of each embodiment of the information transmission system, a monitoring device, a receiving terminal, an information transmission method, an information transmission program, and a computer-readable recording medium recording the information transmission program according to the present invention are described. Description of each embodiment is also used.

(First Embodiment of Information Transmission System) A first embodiment of an information transmission system according to the present invention will be described with reference to FIGS.

The embodiment shown in FIG. 1 is a case where the present invention is applied to an information transmission apparatus linked with an information central management apparatus in a digital broadcasting system.

FIG. 1 shows a digital broadcasting system as a first embodiment of an information transmission system according to the present invention, for example, a digital satellite broadcast receiving terminal installed in a general home and information for transmitting information to the terminal. 1 is an overall configuration diagram illustrating an overall configuration of a digital satellite broadcasting system including a transmission device and the like.

In FIG. 1, 100 is a broadcasting center, 11
0 is a broadcasting satellite, 120 is a parabolic antenna, 130 is a receiving terminal, 140 is a television, 150 is a telephone, 160 is a public telephone network, and 170 is a customer management center.

Although only one device and one member are shown in FIG. 1, the present invention is not limited to such a case, and the number of these devices is one or more. It can be a number.

First, an outline of the operation of a digital satellite broadcast system including a receiving terminal and an information transmission device for transmitting information to the receiving terminal will be described with reference to FIG.

The receiving terminal 130 receives the broadcast wave transmitted from the broadcast center 100 via the broadcast satellite 110, expands and reproduces the compressed video and audio, and outputs it to the television 140.

In this embodiment, the receiving terminal 130 is an IRD (Integrated Receiver D).
The present invention is not limited to the IRD as a receiving terminal, and other receiving terminals may be used.

In the digital satellite broadcasting system to which the present invention is applied, billing can be made on a channel basis, on a program basis, on a series of program basis, or the like.
0 using a modem built in the public telephone network 160
By transmitting the data to the customer management center 170 via the Internet, the viewer who owns the receiving terminal 130 can be charged.

On the other hand, for various inquiries and applications from the viewer, the viewer calls the customer management center 170 using the telephone 150 which is connected by branching from the public telephone network 160 to the receiving terminal 130. Is processed.

A part of the customer information such as the viewing contract is sent to the broadcasting center 100, and the receiving terminal 13
By sending to 0, for example, processing such as a change in a customer contract is completed.

Next, the internal configuration of the broadcast center 100 and the customer management center 170 shown in FIG. 1 will be described with reference to FIG. FIG. 2 shows the broadcast center 1 shown in FIG.
FIG. 2 is an internal configuration diagram of the customer management center 170.

In FIG. 2, 100 is the broadcasting center shown in FIG. 1, and 170 is the customer management center shown in FIG.

Reference numeral 200 denotes a public line connection terminal;
Is an exchange, 202, 203 and 204 are telephones, 20
5, 206 and 207 are information input terminals.

Reference numeral 208 denotes a LAN (Local Ar)
ea Network), 209 is a customer information central management device, 210 is an information monitoring device as a monitoring device as a component of the present invention, 211 is an information central management device as a management device as a component of the present invention, and 212 is an information extraction device It is.

Reference numeral 213 denotes a customer information output terminal;
Is a customer information input terminal, 215 is an information output terminal, and 216 is an information input terminal.

Reference numeral 217 denotes an individual information generation device;
Is a program information generation device, 219 is a video server, 220 is a compression device, 221 is a multiplexing device, 222 is a modulation device,
23 is a broadcast wave output terminal.

Each member shown in FIG. 2 is mutually connected by a LAN or the like as a network which is a component of the present invention. Here, in the present specification, each device is connected by a network, not only when each device is connected to each other by a network, but also when each device is connected to one or more devices. Also includes the case where they are connected to each other.

The operation of the broadcast center 100 transmitting a program will be described with reference to FIG.

The program material is edited by, for example, a digital VTR and then edited by the video server 21 in the broadcast center 100.
9 once.

The video and audio reproduced from the video server 219 are compressed by the compression device 220.
(Motion Pictures Coding G
A compression process is performed according to the group 2) standard. At the same time, the audio signal is compressed according to, for example, MPEG1.

Here, there are a plurality of video servers 219 and a plurality of compression devices 220, and other programs are processed in parallel. The program information generating device 218 generates information of the electronic program guide, packetizes it in a predetermined format, and outputs it.

The individual information generating device 217 packetizes the individual information input from the customer management center 170 via the customer information input terminal 214 in a predetermined format and outputs it.

The multiplexing device 221 includes a plurality of compression devices 22.
0, the compressed video signal and the compressed audio signal, the electronic program information input from the program information generation device 218, the individual information input from the individual information generation device 217, and the customer management via the information input terminal 216. Information such as frequently asked questions and announcements from the broadcasting center input from the center 170 is multiplexed in, for example, the MPEG2 transport stream format. .

Further, the modulation device 222 applies, for example, synchronization inversion, energy spreading, addition of a Read-Solomon code, interleaving, and QPSK (Quadrature Phase) to the input transport.
A series of DVB-S such as Shift Keying modulation
(Digital Video Broadcasti
(ng-Satellite) standard, and performs an uplink to the broadcasting satellite 110 from an antenna installed on the roof of the broadcasting center 100.

On the other hand, in the customer management center 170, at least one or more telephones and information input terminals are arranged.
It responds to inquiries from viewers.

When the viewer calls the customer management center 170 using the telephone 150 connected to the public telephone network 160 as shown in FIG. Line connection terminal 200
A telephone is received by the exchange 201 connected to the public telephone network 160 via the telephone network, and the exchange 201 searches for a line that is not busy and rings the telephone 203, for example.

Then, the person in charge of the customer management center 170 picks up the handset of the telephone set 203 and handles telephone calls.

At this time, for example, if the telephone 150 of the viewer has set the caller ID notification, the telephone 203 detects this and the telephone 203 transfers the notified number to the information input terminal 206.

Next, the information input terminal 206 is connected to the LAN 20
8 is connected to the customer information central management device 209
To search for the appropriate customer.

When a corresponding customer is found, the customer information is transferred to the information input terminal 206, and the information input terminal 206 displays the information, and assists the person in charge of the customer management center 170 in handling the telephone.

Further, the person in charge of the customer management center 170 updates the customer information by adding new information or input the updated information to the information input terminal 206, and updates the information to the LA.
By transmitting the information via the N208, the customer information central management device 2
09 is updated.

On the other hand, the information monitoring device 210 constantly monitors the information input to the customer information central management device 209, and when the updated information is input to the customer information central management device 209, the information monitoring device 210 The information updated on the device 209 is detected and transferred to the information central management device 211.

The functions of the information central management device 211 are to analyze the information transferred from the information monitoring device 210 and to store the information.

Here, the information monitoring device 21 shown in FIG.
0 will be described with reference to FIG. FIG.
3 is an internal block diagram of the information monitoring apparatus 210 shown in FIG.

As shown in FIG. 3, the information monitoring device 21
0 indicates CPU (Central Processing)
(Unit) 301, an input device 302, a main storage device 303, an output device 304, an auxiliary storage device 305,
It comprises a clock device 306 and a communication device 309.

The CPU 301 is a member conceived as an alias processing device. The control device 307 sends commands to each device in the system to control the operation thereof, and the information monitoring device 210
And an arithmetic unit 308 for performing arithmetic processing of digital data in the central part of the processing.

Here, when the internal block diagram shown in FIG. 3 is regarded as the internal block diagram of the information central management device 211, the CPU 301 executes the program stored in the main storage device 303 and the auxiliary storage device 305. 5, the data input processing unit 501, the text segmentation processing unit 502, and the keyword extraction processing unit 50 shown in FIG.
3. Component editing processing unit 504, component extraction processing unit 5
05, functions as a database registration notification processing unit 507 and a database registration notification processing unit 507.

The control device 307 reads the data input from the input device 302 or a predetermined procedure (for example, a program or software) into the main storage device 303 in accordance with the timing of the clock generated by the clock device 306, and reads the read content. And sends an instruction to the arithmetic unit 308 to perform arithmetic processing.

The result of the arithmetic processing is transmitted to internal devices such as the main storage device 303, the output device 304, and the auxiliary storage device 305, and external devices under the control of the control device 307.

The input device 302 is a member for inputting various data, such as a keyboard, a mouse, a pointing device, a touch panel, a mouse pad, and a CC.
D camera, card reader, paper tape reader,
A magnetic tape device or the like is conceivable.

The main storage device 303 is a member that is conceived as an alias memory, and is a member that indicates all of the addressable storage space used for executing instructions in the processing device and the internal storage device. This main storage device 303
Is mainly composed of semiconductor memory elements, stores and holds input programs and data, and controls
In accordance with the instruction 07, the stored data is read to, for example, a register.

A semiconductor memory element constituting the main memory device 303 is a RAM (Random Access).
Memory) or ROM (Read Only Me)
memory).

The output device 304 is a member for outputting the operation result of the operation device 308, and includes, for example, a CRT, a plasma display panel and a liquid crystal display, other display devices, a printing device such as a printer, an audio output device, and the like. I do.

The auxiliary storage device 305 is a member for supplementing the storage capacity of the main storage device 303. For example, a floppy (registered trademark) disk, a hard disk, a CD -ROM, CD-R, CD-RW, DVD-
ROM, DVD-R, DVD + RW, DVD-RW, D
VD-RAM, MO, etc. correspond.

The communication device 309 is a device for communicating with an external network, and performs data transmission / reception and digital-analog conversion as appropriate according to the connected network.

Here, the above devices are mutually connected by an address bus or a data bus.

The numbers of the main storage device 303 and the auxiliary storage device 305 are not limited to one each.
Any number may be used. These main storage devices 30
3 and the number of auxiliary storage devices 305 increase, the fault tolerance of the information monitoring device 210 improves accordingly.

The various programs according to the present invention are stored (recorded) in at least one of the main storage device 303 and the auxiliary storage device 305.

Therefore, a computer-readable recording medium on which the program according to the present invention is recorded corresponds to at least one of the main storage device 303 and the auxiliary storage device 305.

In the description of the present invention and the present embodiment, the computer-readable recording medium includes a server-readable recording medium and a client-readable recording medium.

Here, in the present invention, the program applied to the system is an individual program applied to each of a computer, a server, a database, and an apparatus constituting the system, and an individual program applied to each of these. This corresponds to any combination of the programs and the entire program applied to each of such programs.

That is, in the computer-readable recording medium on which the program according to the present invention is recorded, even if the program for realizing the processing of the system comprises a plurality of steps, all the steps are recorded in one apparatus. May be provided, or by providing a recording medium on which any part of the plurality of steps is recorded in any device constituting the system, It is also possible to configure a program for realizing the processing of the system as a whole by equipping an arbitrary device with a recording medium on which an arbitrary part of the steps are recorded.

The auxiliary storage device 305 shown in FIG.
Functions as a database for storing various information.
The term “database” generally means a set of information (data). In this specification, not only such a conceptual meaning but also a term “database” refers to a physical database storing information. It also means a magnetic recording medium such as a server or a hard disk or an optical recording medium such as an optical disk.

However, the conceptual division of information is important for the division of the database, and the distinction between physical recording media is irrelevant. Therefore, in the case of a plurality of databases, for example, there may be a conceptually aggregate of a plurality of information stored in one magnetic disk or optical disk.
One database may be a collection of conceptually single information stored in a plurality of magnetic disks or optical disks.

In the above description, only the internal configuration of the information monitoring device 210 shown in FIG. 2 has been described. However, the customer information central management device 209, the information central management device 211, and the information extraction device 212 shown in FIG. The internal configuration is also the same as the configuration shown in FIG. 3, and the same description holds.

Next, the customer information central management device 209, the information monitoring device 210, and the information central management device 21 shown in FIG.
1 will be described with reference to FIG. FIG. 4 shows a centralized customer information management device 2 shown in FIG.
09 is a conceptual diagram of information managed by the information monitoring device 210 and the information central management device 211, respectively.

As shown in FIG. 4, information is input to the customer information central management device 209 from an information input terminal.

Then, the customer information central management device 209
If the input information is, for example, complaint information, a table is created using the customer number and the complaint number as primary keys and the complaint information as elements.

In this case, if the input information cannot be identified for each customer, for example, a table may be created using only the complaint number as the primary key and the complaint information as an element.

Of course, the information input to the customer information central management device 209 is not limited to complaint information, but may be any other information.

Next, as shown in FIG. 4, the information central management device 211 extracts a keyword as a predetermined word of the predetermined information, which is a component of the present invention, from the information transmitted from the information monitoring device 210. And create a table.

This table has a keyword number as a primary key, and keywords and related information as elements.

Next, the information monitoring apparatus 210 creates and stores a table for monitoring information.

That is, for example, as the first table,
The information monitoring device 210 uses the keyword number as a primary key,
Create a table with the number of registrations per unit time, start value, and end value as elements.

The information monitoring apparatus 210 uses the keyword number as a primary key, and calculates the amount of change in the number of registrations per unit time,
Create a table with start and end values as elements.

In this embodiment, the information monitoring device 210
At least one of the two tables may be created.

Here, the number of registrations means the information central management device 2
11 is the number of registered keywords.

A unit time is, for example, one second, one minute,
Although it is a time division such as one hour, one day, one month, one year, the present invention is not limited to such a unit time, and any other unit time can be used. .

The starting value and the ending value are the information extraction device 212 when the number of registrations per unit time and the amount of change in the number of registrations per unit time are respectively set.
Is a value for determining whether a start notification or an end notification is issued.

Next, the operation of the information central management device 211 shown in FIG. 2 will be described with reference to FIG. FIG. 5 is an internal configuration diagram of the information centralized management device 211 shown in FIG. The operation shown in FIG.
11 shows an information analysis procedure.

In FIG. 5, reference numeral 501 denotes a data input processing unit;
502 is a text segmentation processing unit, 503 is a keyword extraction processing unit, 504 is a component editing processing unit, 505 is a component extraction processing unit, 506 is a database registration processing unit,
Reference numeral 507 denotes a database registration notification processing unit.

First, the data input processing unit 501 converts the information transferred from the information monitoring device 210 into a format that can be processed by the information central management device 211 and outputs it.

The text break processing unit 502 analyzes the information converted in format by the data input processing unit 501 using a break dictionary and a break rule set in advance.

The input information is sequentially compared with the branch dictionary, and according to the set branch rule,
Subdivide and output sentences.

The keyword extraction processing unit 503 extracts a keyword from the subdivided sentences from the subdivided sentences in the text segmentation processing unit 502 in accordance with a preset keyword extraction rule and designation of importance. Output.

Then, the component editing processing section 504
The keyword extracted by the keyword extraction processing unit 503 is deleted according to a preset deletion / substitution rule.
Duplicate ones are deleted and similar keywords are replaced and edited.

The component extraction processing unit 505 extracts and outputs a keyword serving as a component from the keyword subjected to the replacement editing process by the component editing processing unit 504 in accordance with a preset frequency specification.

The database registration processing unit 506 registers the keyword in the database of the information central management device 211. By this registration, the table shown in FIG. 4 is created.

Then, the database registration notification processing section 50
7 notifies the information monitoring apparatus 210 of the registered keyword.

In addition, information associated with registered keywords is also registered in the database of the information central management device 211 (see FIG. 4).

On the other hand, the information monitoring device 210 constantly monitors the registration status of the keyword notified from the information central management device 211. If the registration status of a certain keyword satisfies a predetermined condition, the information monitoring device 210 To the information extraction device 212.

When the information is received, the information extracting device 212 searches the database on the information central management device 211 based on the notified keyword, and extracts information associated with the keyword. It is packetized in a predetermined format and output to the broadcast center 100 via the information output terminal 215.

[0115] The packetized information is input via the information input terminal 216, multiplexed by the multiplexing device 221 with a compressed video signal or the like, and transmitted.

(Monitoring Operation) Next, a method in which the information monitoring device 210 monitors the registration status of the keyword notified from the information centralized management device 211 will be described with reference to FIGS.

FIGS. 6, 7 and 8 are conceptual diagrams of the information monitoring operation of the information monitoring device in the information transmission system shown in FIG.

(First Monitoring Operation) First, the first monitoring operation in the information transmission system shown in FIG. 1 will be described. The first monitoring operation is an operation in which the information monitoring device 210 monitors the number of registrations per unit time.

That is, FIG. 6 is a diagram showing the number of registered keywords per unit time along the time axis.

In FIG. 6, reference numeral 600 denotes a time axis, 601 denotes a registration number axis per unit time, 602 denotes a graph indicating registration of the keyword A, 603 denotes a graph indicating registration of the keyword B, 604 denotes a start set value, and 605 denotes an end. Set value, 606
Is a start time and 607 is an end time.

FIG. 6 illustrates a case where a start set value 604 and an end set value 605 are set as conditions for detecting the registration status of a certain keyword. The start set value 604 and the end set value 605 correspond to the start value and the end value shown in FIG.

For example, in the case where some troubles occur in the digital satellite broadcasting system shown in FIG. 1, for example, reception troubles due to rainfall attenuation, inquiries from viewers concentrate on the customer management center 170.

In this case, for example, a large number of keywords A are registered in the database on the information central management device 211 in a predetermined unit time (for example, one minute).

When the number of registered keywords per unit time notified from the information central management device 211 exceeds the preset start set value 604, the information monitoring device 210 will issue the same kind of inquiries from the viewer in the future. Is determined to increase, and this is notified to the information extraction device 212.

When the information extracting device 212 receives the notification, the information extracting device 212 searches the database on the information central management device 211 based on the notified keyword A, and extracts information associated with the keyword A. It is packetized in a predetermined format and output to the broadcast center 100 via the information output terminal 215.

On the other hand, if the number of registered keywords per unit time notified from the information central management device 211 falls below the preset end set value 605, the information monitoring device 210 Is determined to decrease and converge, and this is notified to the information extraction device 212.

When the information extracting device 212 receives this notification, it stops sending the information associated with the notified keyword A.

Finally, as shown in a graph 602 indicating the registration of the keyword A shown in FIG.
, The number of registered keywords per unit time changes.

At the same time, a plurality of different keywords are also registered in the information central management device 211. For example, the keyword B changes as shown in a graph 603 indicating the registration of the keyword B.

In the above description, the keyword registration status monitored by the information monitoring device 210 is two, the keyword A and the keyword B. However, the present invention is limited to two keyword registration statuses to be monitored. Instead, the number of registration statuses may be any number equal to or greater than one.

(Second Monitoring Operation) Next, a second monitoring operation in the information transmission system shown in FIG. 1 will be described with reference to FIG.
This will be described with reference to FIG. The second monitoring operation is an operation in which the information monitoring device 210 monitors the amount of change in the number of registrations per unit time.

In FIG. 7, (a) of FIG. 7 is the same as the graph shown in FIG. 6, and (b) of FIG. 7 shows the amount of change in the number of registered keywords per unit time. FIG. 7 is a diagram showing (tilt) along a time axis.

In FIG. 7, reference numeral 700 denotes a time axis, reference numeral 701 denotes a registration number axis per unit time, reference numeral 702 denotes a graph indicating registration of the keyword A, and reference numeral 703 denotes a graph indicating registration of the keyword B.

Reference numeral 704 denotes a time axis, reference numeral 705 denotes a change amount (gradient) axis of the number of registrations per unit time, reference numeral 706 denotes a graph indicating the inclination of the graph 702 indicating the registration of the keyword A, and reference numeral 707 denotes a graph 703 indicating the registration of the keyword B. 708 is a start set value, and 709 is an end set value.

In FIG. 6, in the information monitoring device 210,
The start set value 604 and the end set value 605 where the number of registered keywords notified from the information central management device 211 is set in advance are set and detected.

On the other hand, FIG. 7 shows a graph 702 indicating the registration of the keyword A and a graph 702 indicating the registration of the keyword B.
03 shows the magnitude of the gradient obtained by first-order differentiation. The graph 706 shows the gradient of the graph 702 showing the registration of the keyword A, and the graph 70 shows the gradient of the keyword B
Fig. 707 is a graph 707 showing a slope of 3;

When the amount of change in the number of registered keywords per unit time notified from the information central management device 211 exceeds the preset start set value 708, the information monitoring device 210 will It is determined that inquiries of the same type increase, and this is notified to the information extraction device 212.

When the information extracting device 212 receives this notification, it searches the database on the information central management device 211 based on the notified keyword A, and extracts information associated with the keyword A. It is packetized in a predetermined format and output to the broadcast center 100 via the information output terminal 215.

The information associated with the keyword A describes, for example, a method of coping with a reception failure caused by rain attenuation when the inquiry is from a viewer when a reception failure occurs due to rain attenuation.

On the other hand, the information monitoring device 210 sets the change amount of the registration number per unit time of the keyword notified from the information central management device 211 to the preset end value 7.
09, and once the end set value 709 is exceeded, it is determined that similar inquiries from viewers will decrease and converge in the future, and this will be notified to the information extraction device 212.

Here, as in the present embodiment, the amount of change in the number of registered keywords per unit time is once lower than the preset end set value 709, and the end set value 7
If the information monitoring device performs notification when the value exceeds 09, the notification is performed when the amount of change in the number of registered keywords per unit time once falls below the preset end setting value 709. This is because the end notification may be sent earlier.

That is, in this monitoring operation, the time for giving a notice for the end is delayed in consideration of the margin.

On the other hand, the present invention is not limited to such a monitoring operation. For example, as shown in FIG. 8, a change amount of the number of registered keywords per unit time is set in advance. An end notification may be issued when the value falls below the value 709 once.

When receiving the end notification, the information extracting device 212 stops sending the information associated with the notified keyword A.

The multiplexer 221 shown in FIG.
The compressed video signal and the packetized information are multiplexed and transmitted.

[0146] The broadcast wave is received by the receiving terminal 130 connected to the parabolic antenna 120 installed in a general home or the like via the broadcast satellite 110 shown in FIG.

Next, the operation of receiving terminal 130 will be described with reference to FIG.

FIG. 9 is an internal configuration diagram showing the internal configuration of receiving terminal 130 shown in FIG. 9, 130 is the receiving terminal shown in FIG. 1, 900 is a microcomputer, 901 is a key, 902 is an LED, 903 is a remote controller, 904 is a memory, 905 is a flash memory, 906 is a system bus, 907 is a tuner, and 908 is a tuner. Descrambler, 90
9 is an IC card.

Reference numeral 910 denotes a transport decoder,
911 is an MPEG2 decoder, 912 is an audio DA
C (Digital to Analog Cove)
913), a video encoder, 914, an antenna input terminal, 915, an audio output terminal, 916, a video output terminal, 917, a modem, and 918, a line connection terminal.

First, the parabolic antenna 12 shown in FIG.
0, the receiving terminal 1 that has received the broadcast wave from the broadcasting satellite 110
30 takes in the received signal to the tuner 907 via the antenna input terminal 914.

The tuner 907 performs a series of DVB-S such as QPSK demodulation, deinterleaving, Reed-Solomon code inspection, inverse energy spreading, and synchronization inversion.
The demodulation process is performed in accordance with the standard, and the encrypted transport stream is output.

The transport stream as it is is once input to the transport decoder 910 via the descrambler 908.

When a channel selection operation is designated by the viewer using the key 901 or the remote controller 903, the microcomputer 900 instructs the transport decoder 910 to designate the designated PID (Packet Identifier).
on) to filter only TS packets
An instruction is given via the system bus 906.

First, the transport decoder 910 filters the TS packet including the encryption key.

[0155] Then, the microcomputer 900 extracts data included in the payload of the TS packet and sets the data in the IC card 909.

In response to this, the IC card 909 transmits data, and the microcomputer 900 transmits this data to the system bus 9.
By setting the descrambler 908 via the 06, the TS packet having the specific PID is decrypted.

The specific PID includes a TS packet containing the compressed video information, a TS packet containing the compressed audio information, and a TS packet containing the additional information. , Reconstruct the compressed audio information, and
Output for 1

The MPEG2 decoder 911 inputs the compressed video information and the compressed audio information input from the transport decoder 910 to the video decoder and the audio decoder in the MPEG2 decoder 911, respectively.
Perform decompression processing.

Further, based on the time information included in these, the output time of video and audio is adjusted, and the video and audio are synchronized.

The MPEG2 decoder 911 outputs the decompressed digital video signal to the video encoder 913.

The video encoder 913 converts the input digital video signal into, for example, NTSC (National).
Television Standard Comm
It is converted to an analog signal in the (ITTE) format and input to the television 140 shown in FIG.

Similarly, the MPEG2 decoder 911 outputs the decompressed digital audio signal to the audio DAC 912.

The audio DAC 912 converts the signal to, for example, a two-channel analog signal and outputs the signal to an audio output terminal 915.
Is input to the television 140 shown in FIG.

On the other hand, the microcomputer 900 transfers the TS packet including the additional information filtered by the transport decoder 910 to the memory 90 via the system bus 906.
4. DMA (Direct Memory Acces)
s) Transfer.

Further, the microcomputer 900 extracts electronic program information and the like from this, and stores it in the screen buffer in the MPEG2 decoder 911 in the OSD (On Screen Digest).
The image is expanded for display (spray), and the graphic engine of the MPEG2 decoder is controlled to superimpose and display the expanded video and the OSD.

Similarly to the electronic program information, the information extraction device 212 shown in FIG. 2 searches the database on the information centralized management device 211 to extract frequently asked questions and information from the broadcast center. Is transmitted in the form of

The microcomputer 900 stores the TS packet containing the additional information filtered by the transport decoder 910 into the memory 904 via the system bus 906 and stores the TS packet in the memory 904.
MA transfer.

Further, the microcomputer 900 extracts information such as frequently asked questions and announcements from the broadcasting center, and stores the information in a screen buffer in the MPEG2 decoder 911 in an OSD (On Screen Display).
The character image for y) is developed, the graphic engine of the MPEG2 decoder is controlled, and the decompressed video and the OSD are superimposed and displayed by, for example, a mail or bulletin board.

As described above, in the event that any failure occurs in the digital satellite broadcasting system shown in FIG. 1, for example, a reception failure due to attenuation of rainfall, inquiries from viewers concentrate on the customer management center 170.

This is predicted in advance by the information monitoring device 210, and optimal information such as frequently asked questions and announcements from the broadcasting center is extracted from the database on the information central management device 211 using the information extracting device 212. By sending the information to the receiving terminal 130 in the form of e-mail, bulletin board, and help information and disseminating it, it is possible to avoid an increase and concentration of inquiries from the viewer to the customer management center 170.

Of course, the format sent to the receiving terminal 130 is not limited to mail, bulletin board, and help information, and information can be sent in any other form.

In addition, by predicting the movement of the viewer in advance and actively avoiding the increase and concentration of inquiries, it is possible to suppress the peak at the time of concentration, 170 staffing reductions,
It can be operated with a small number of personnel. As a result, an inexpensive information providing service becomes possible.

In the embodiment showing the embodiment of the present invention, digital satellite broadcasting has been described as an example of a line for sending information. However, other transmission lines, for example, a public telephone network,
Digital cable television, digital terrestrial broadcasting, digital subscriber lines, optical cables and the like can also be realized.

(Second Embodiment of Information Transmission System) In the first embodiment of the information transmission system according to the present invention, the number of registrations per unit time and the number of registrations per unit time The amount of change in the number of registrations was mentioned as an example.

However, the objects to be monitored by the information transmission system of the present invention are not limited to the above objects.

For example, as the configuration of the system, the other monitoring targets are monitored as the monitoring targets of the information monitoring device 210 with the configuration shown in FIGS. The same effects as in the first embodiment can be obtained.

FIGS. 10 and 1 show the second embodiment.
1 and FIG. FIG. 10 is a conceptual diagram of information managed in the second embodiment of the information transmission system according to the present invention, and FIG. 11 is a graph showing the number of inquiries in the second embodiment of the information transmission system according to the present invention. FIG. 12 is a flowchart of the operation of the second embodiment of the information transmission system according to the present invention.

As described above, since the configuration of the information transmission system of the second embodiment is the same as the configuration of the information transmission system of the first embodiment, detailed description thereof will be omitted.

In this embodiment, the information monitoring device 210
The start time and the end time for each piece of information to be transmitted are monitored.

That is, the information monitoring device 210 as a monitoring device as a component of the present invention stores a table having a transmission information number as a primary key and a start time and an end time as elements as shown in FIG.

Also, the information central management device 211
As shown in the table, a table is stored in which a transmission information number is used as a primary key and related information is used as an element.

Next, the operation of the information transmission system according to the present invention will be described with reference to FIGS.

As shown in FIG. 11, this embodiment is suitably applied to a case where the information from the customer (user) such as the number of inquiries peaks at a predetermined date and time.

That is, in many cases, for example, billing of a fee for providing a service is notified to a customer near the end of the month.

[0185] In many cases, the customer makes inquiries to the notice in the vicinity. Therefore, the number of inquiries per unit time is as shown in FIG. Here, the unit time may be, for example, one day.

In the present embodiment, in consideration of the time dependence of such an inquiry, information transmission is performed when a predetermined time, for example, the start date and time A is reached, and information transmission is stopped when the end date and time B is reached. It is an embodiment.

The above operation will be described in more detail with reference to FIG. Here, the operation of each step shown in FIG. 12 is processed by the CPU 301 of the information monitoring device 210 cooperating with the program.

The information monitoring device 210 monitors time information (step 1201). The time information to be monitored may be time information from a built-in clock of the information monitoring device 210 or time information input from outside.

Next, information monitoring apparatus 210 determines whether or not the time has reached a predetermined time (information transmission start time) of predetermined transmission information stored in its own database (step 1202). .

If the predetermined time has not been reached (No), monitoring is continued until the predetermined time is reached.

On the other hand, when the predetermined time has been reached, (Y
es) In step 1203, transmission of an information transmission notification is started.

This information transmission notification is transmitted to the information extracting device 212 shown in FIG. The operation of the information extraction device 212 after receiving the notification is the same as the operation of the information extraction device 212 that has been notified in the first embodiment.

That is, when receiving this notification, the information extraction device 212 searches the database on the information central management device 211, extracts information associated with the transmission information number, converts the information into a packet in a predetermined format, and converts the information into a packet. Output to the broadcast center 100 via the output terminal 215.

Next, the information monitoring apparatus 210 monitors time information (step 1204). Next, the information monitoring device 2
10, time is stored in its own database,
It is determined whether or not a predetermined time of the predetermined transmission information (information transmission end time) has been reached (step 1205).

If the predetermined time has not been reached (No), monitoring is continued until the predetermined time is reached.

On the other hand, when the predetermined time has been reached, (Y
es) In step 1206, a transmission stop notification is transmitted.

[0197] The information extracting device 212 that has received this notification,
Stop sending information.

The operation shown in FIG. 12 may be performed by the information monitoring device 210 for each piece of information to be transmitted.

That is, the information monitoring apparatus 210 performs the operation shown in FIG. 12 independently for each piece of information to be transmitted, and starts and stops transmission of information based on the monitoring of time information independently and in parallel for each piece of information. Can be done.

As described above, according to the present embodiment, when a peak such as an inquiry is known in advance, the information monitoring device 210 monitors the date and time information. Is sent, so the first
The same effect as that of the embodiment can be obtained.

That is, in the present embodiment, the date and time at which the inquiry reaches a peak is predicted in advance, so that the first
The same effect as that of the embodiment can be obtained.

As described above, according to the present invention, if any failure occurs in the information transmission system, for example, a reception failure due to rain attenuation, it is possible to prevent inquiries from viewers from being concentrated on the customer management center 170. be able to.

That is, information concentration is predicted in advance by an information monitoring device, and optimal information such as frequently asked questions and announcements from a broadcasting center is stored in a database on an information central management device 211 using an information extracting device 212. By extracting the information and sending it to the receiving terminal 130 in the form of, for example, mail, bulletin board, and help information, and disseminating the information, it is possible to avoid an increase or concentration of inquiries from the viewers to the customer management center 170 in advance, By optimally maintaining the scale of the customer management center and operating it efficiently, an inexpensive information service can be provided.

[0204]

As described above, by applying the present invention, it is possible to predict the increase and decrease of inquiries by monitoring customer information such as inquiries from viewers sent to the customer management center, and to inform the receiving terminal in advance. By sending information such as frequently asked questions and announcements from the broadcasting center, it is possible to avoid concentration of inquiries from viewers in advance, and to operate the customer management center optimally and efficiently, An inexpensive information providing service can be realized.

[Brief description of the drawings]

FIG. 1 is a digital broadcast system as a first embodiment of an information transmission system according to the present invention, for example, a digital satellite broadcast receiving terminal installed in a general home and an information transmission device for transmitting information to the terminal; 1 is an overall configuration diagram illustrating an overall configuration of a digital satellite broadcasting system including a.

FIG. 2 is an internal configuration diagram of a broadcast center 100 and a customer management center 170 shown in FIG.

FIG. 3 is an internal block diagram of the information monitoring device 210 shown in FIG.

4 is a customer information central management device 209 shown in FIG.
It is a conceptual diagram of the information which the information monitoring apparatus 210 and the information central management apparatus 211 manage respectively.

FIG. 5 is an internal configuration diagram of the information centralized management device 211 shown in FIG.

FIG. 6 is a conceptual diagram of an information monitoring operation by an information monitoring device in the information transmission system shown in FIG.

7 is a conceptual diagram of an information monitoring operation by an information monitoring device in the information transmission system shown in FIG.

FIG. 8 is a conceptual diagram of an information monitoring operation by an information monitoring device in the information transmission system shown in FIG.

9 is an internal configuration diagram showing the internal configuration of the receiving terminal 130 shown in FIG.

FIG. 10 is a conceptual diagram of information managed in a second embodiment of the information transmission system according to the present invention.

FIG. 11 is a graph of the number of inquiries in the second embodiment of the information transmission system according to the present invention.

FIG. 12 is a flowchart of an operation of the second embodiment of the information transmission system according to the present invention.

[Explanation of symbols]

 REFERENCE SIGNS LIST 100 Broadcasting center 110 Broadcast satellite 120 Parabolic antenna 130 Receiving terminal 140 Television 150 Telephone 160 Public telephone network 170 Customer management center 200 Public line connection terminal 201 Switch 202, 203, 204 Telephone 205, 206, 207 Information input terminal 208 LAN 209 Customer Information central management device 210 Information monitoring device 211 Information central management device 212 Information extraction device 213 Customer information output terminal 214 Customer information input terminal 215 Information output terminal 216 Information input terminal 217 Individual information generation device 218 Program information generation device 219 Video server 220 Compression Device 221 Multiplexer 222 Modulator 223 Broadcast wave output terminal 301 CPU 302 Input device 303 Main storage device 304 Output device 305 Auxiliary storage device 306 Clock device 07 control device 308 arithmetic device 309 communication device 501 data input processing unit 502 text division processing unit 503 keyword extraction processing unit 504 component editing processing unit 505 component extraction processing unit 506 database registration processing unit 507 database registration notification processing unit 600 Time axis 601 Number of registrations per unit time 602 Graph 603 Graph 604 Start setting value 605 End setting value 606 Start time 607 End time 700 Time axis 701 Number of registrations per unit time 702, 703 Graph 704 Time axis 705 Per unit time 706, 707 Graph 708 Start set value 709 End set value 900 Microcomputer 901 Key 902 LED 903 Remote control 904 Memory 905 Flash memory 906 System bar 907 tuner 908 descrambler 909 IC card 910 transport decoder 911 decoder 912 audio DAC 913 video encoder 914 antenna input terminal 915 the audio output terminal 916 video output terminal 917 modem 918 Line connection terminal

 ──────────────────────────────────────────────────続 き Continued on the front page (72) Inventor Toshiki Iwakura 2-15-1, Shibuya, Shibuya-ku, Tokyo Inside Sky Perfect Communications Inc. (72) Inventor Hiroyuki Hayakawa 2--15 Shibuya, Shibuya-ku, Tokyo No. 1 Inside Sky Perfect Communications (72) Inventor Kazuhiko Nakagawa 2-15-1, Shibuya Shibuya-ku, Shibuya-ku, Tokyo Inside 72-inch Sky Perfect Communications (72) Inventor Mari Shizuka, Tokyo 2-15-1, Shibuya F-term (reference) in Sky Perfect Communications, Inc. 5B075 ND20 5K030 HB19 HC02 JL02 JT01 JT04 LD07

Claims (23)

[Claims] 1. At least one or more information input terminals connected to each other via a network for inputting information, and at least one or more management devices for extracting and registering predetermined information from information input to the information input terminal And at least one or more monitoring devices that monitor the number of registrations of the predetermined information registered by the management device per unit time and transmit a notification when the number of registrations per unit time satisfies a predetermined condition. At least one or more information extraction devices that control transmission of information corresponding to predetermined information in which the number of registrations per unit time satisfies predetermined conditions, based on the notification transmitted from the monitoring device; At least one or more broadcasting centers for transmitting information transmitted from the extracting device, and at least one or more receiving terminals for receiving information transmitted from the broadcasting center An information transmission system including the end. 2. The information transmission system according to claim 1, wherein the predetermined information is a predetermined word in the information input to the information input terminal. 3. The method according to claim 2, wherein the predetermined condition includes a condition that the number of registrations per unit time is equal to or more than a predetermined value, and the information extraction device determines that the number of registrations per unit time is equal to or more than a predetermined value. The information transmission system according to claim 1, wherein information corresponding to predetermined information whose registration number per unit time satisfies a predetermined condition is transmitted based on a notification transmitted from the monitoring device. . 4. The method according to claim 1, wherein the predetermined condition includes a condition that the number of registrations per unit time is equal to or less than a predetermined value. The method according to any one of claims 1 to 3, wherein transmission of information corresponding to predetermined information whose registration number per unit time satisfies a predetermined condition is stopped based on a notification transmitted from the monitoring device. An information transmission system according to item 1. 5. The information extraction device according to claim 5, wherein the predetermined condition includes a condition that a change amount of the registration number per unit time is equal to or more than a predetermined value. The information according to any one of claims 1 to 4, wherein information corresponding to predetermined information whose registration number per unit time satisfies a predetermined condition is transmitted based on a notification transmitted from the monitoring device. Information transmission system. 6. The information processing apparatus according to claim 6, wherein the predetermined condition includes a condition that a change amount of the registration number per unit time is equal to or less than a predetermined value. And stopping transmission of information corresponding to predetermined information in which the number of registrations per unit time satisfies a predetermined condition, based on a notification transmitted from the monitoring device.
6. The information transmission system according to any one of claims 1 to 5, 7. The information extracting device, wherein the predetermined condition includes a condition that a change amount of the number of registrations per unit time once becomes equal to or less than a predetermined value and becomes equal to or more than the predetermined value again. When the amount of change in the number of registrations per unit time once falls below a predetermined value and again becomes equal to or higher than the predetermined value, based on the notification transmitted from the monitoring device, The information transmission system according to any one of claims 1 to 6, wherein transmission of information corresponding to predetermined information whose registration number satisfies predetermined conditions is stopped. 8. A network connected to at least one or more information input terminals for inputting information, and at least one or more management devices for extracting and registering predetermined information from the information input to the information input terminals. A monitoring device for monitoring the number of registrations of the predetermined information registered by the management device per unit time, and transmitting a notification when the number of registrations per unit time satisfies a predetermined condition, At least one or more information extraction devices that control transmission of information corresponding to predetermined information in which the number of registrations per unit time satisfies predetermined conditions, based on the notification transmitted from the device, transmission from the information extraction device At least one or more broadcasting centers for transmitting the transmitted information, and at least one or more receiving terminals for receiving the information transmitted from the broadcasting center and a network. Monitoring devices connected by a network. 9. at least one or more information input terminals for inputting information; at least one or more management devices for extracting and registering predetermined information from information input to the information input terminal; At least one or more monitoring devices that monitor the number of registrations of the predetermined information per unit time and transmit a notification when the number of registrations per unit time satisfies a predetermined condition; At least one or more information extraction devices that control transmission of information corresponding to predetermined information in which the number of registrations per unit time satisfies predetermined conditions, and transmitting information transmitted from the information extraction device. A receiving terminal connected to at least one or more broadcast centers via a network, for receiving information transmitted from the broadcast centers. 10. A step of inputting information to an information input terminal, a step in which a management device extracts predetermined information from information input to the information input terminal and registers the information; Monitoring the number of registrations of the registered predetermined information per unit time, and transmitting a notification when the number of registrations per unit time satisfies predetermined conditions; and transmitting an information from the monitoring device to the information extraction device. Controlling the transmission of the information corresponding to the predetermined information in which the number of registrations per unit time satisfies a predetermined condition, based on the notified notification, the broadcast center transmits the information transmitted from the information extraction device An information transmission method, comprising: transmitting; and a receiving terminal receiving, information transmitted from the broadcast center. 11. At least one or more information input terminals connected to each other via a network for inputting information, and at least one or more management devices for extracting and registering predetermined information from information input to the information input terminal And at least one or more monitoring devices that monitor the number of registrations of the predetermined information registered by the management device per unit time and transmit a notification when the number of registrations per unit time satisfies a predetermined condition. At least one or more information extraction devices that control transmission of information corresponding to predetermined information in which the number of registrations per unit time satisfies predetermined conditions, based on the notification transmitted from the monitoring device; At least one or more broadcast centers for transmitting information transmitted from the extraction device; and at least one or more reception centers for receiving information transmitted from the broadcast center An information transmission program applied to an information transmission system including a terminal, wherein the monitoring device monitors the number of registrations of the predetermined information registered by the management device per unit time, and registers the information per unit time. An information transmission program comprising a step of transmitting a notification when the number satisfies a predetermined condition. 12. At least one or more information input terminals connected to each other via a network for inputting information, and at least one or more management devices for extracting and registering predetermined information from information input to the information input terminal And at least one or more monitoring devices that monitor the number of registrations of the predetermined information registered by the management device per unit time and transmit a notification when the number of registrations per unit time satisfies a predetermined condition. At least one or more information extraction devices that control transmission of information corresponding to predetermined information in which the number of registrations per unit time satisfies predetermined conditions, based on the notification transmitted from the monitoring device; At least one or more broadcast centers for transmitting information transmitted from the extraction device; and at least one or more reception centers for receiving information transmitted from the broadcast center An information transmission program applied to an information transmission system including a terminal, the information transmission program including a step of causing the receiving terminal to receive information transmitted from the broadcast center. 13. At least one or more information input terminals connected to each other via a network for inputting information, and at least one or more management devices for extracting and registering predetermined information from the information input to the information input terminal And at least one or more monitoring devices that monitor the number of registrations of the predetermined information registered by the management device per unit time and transmit a notification when the number of registrations per unit time satisfies a predetermined condition. At least one or more information extraction devices that control transmission of information corresponding to predetermined information in which the number of registrations per unit time satisfies predetermined conditions, based on the notification transmitted from the monitoring device; At least one or more broadcast centers for transmitting information transmitted from the extraction device; and at least one or more reception centers for receiving information transmitted from the broadcast center A computer-readable recording medium that records an information transmission program applied to an information transmission system including a terminal and the monitoring device, wherein the monitoring device registers the number of registrations of the predetermined information registered by the management device per unit time. A computer-readable recording medium recording an information transmission program, comprising a step of monitoring and transmitting a notification when the number of registrations per unit time satisfies a predetermined condition. 14. At least one or more information input terminals connected to each other via a network for inputting information, and at least one or more management devices for extracting and registering predetermined information from information input to the information input terminal And at least one or more monitoring devices that monitor the number of registrations of the predetermined information registered by the management device per unit time and transmit a notification when the number of registrations per unit time satisfies a predetermined condition. At least one or more information extraction devices that control transmission of information corresponding to predetermined information in which the number of registrations per unit time satisfies predetermined conditions, based on the notification transmitted from the monitoring device; At least one or more broadcast centers for transmitting information transmitted from the extraction device; and at least one or more reception centers for receiving information transmitted from the broadcast center A computer-readable recording medium recording an information transmission program applied to an information transmission system including a terminal, wherein the information transmission program includes a step of causing the receiving terminal to receive information transmitted from the broadcast center. A computer-readable recording medium that has been recorded. 15. At least one or more monitoring devices connected to each other via a network for monitoring date and time information, and transmitting a notification when the monitored date and time information satisfies a predetermined condition; At least one or more information extraction devices that control transmission of information based on the transmitted notification, at least one or more broadcast centers that transmit information transmitted from the information extraction device, and information transmitted from the broadcast center An information transmission system comprising at least one or more receiving terminals for receiving information. 16. The monitoring device monitors the date and time information for each piece of information transmitted by the information extraction device, and for each piece of information transmitted by the information extraction device, the monitored date and time information changes to a predetermined date and time. The information transmission system according to claim 15, wherein when it has become, a notification of information transmission or transmission stop is transmitted to the information extraction device. 17. A monitoring device for monitoring date and time information and transmitting a notification when the monitored date and time information satisfies a predetermined condition, wherein the information is transmitted based on the notification transmitted from the monitoring device. At least one or more information extraction devices that control transmission of information, at least one or more broadcast centers that transmit information transmitted from the information extraction device, and at least one or more receptions that receive information transmitted from the broadcast centers A monitoring device connected to a terminal and a network. 18. At least one or more monitoring devices for monitoring date and time information and transmitting a notification when the monitored date and time information satisfies a predetermined condition, based on the notification transmitted from the monitoring device. At least one or more information extraction devices controlling transmission of information, and
A receiving terminal connected to at least one or more broadcast centers that transmit the information transmitted from the information extraction device via a network, and receiving information transmitted from the broadcast center. 19. A step in which a monitoring device monitors date and time information and transmits a notification when the monitored date and time information satisfies a predetermined condition; and an information extraction device transmits the notification from the monitoring device. Controlling the transmission of information based on the notification, a step of the broadcast center transmitting the information transmitted from the information extracting device, and a step of the receiving terminal receiving the information transmitted from the broadcast center. An information transmission method comprising: 20. At least one or more monitoring devices connected to each other via a network for monitoring date and time information, and transmitting a notification when the monitored date and time information satisfies a predetermined condition; At least one or more information extraction devices that control transmission of information based on the transmitted notification, at least one or more broadcast centers that transmit information transmitted from the information extraction device, and information transmitted from the broadcast center An information transmission program applied to an information transmission system including at least one or more receiving terminals for receiving information, wherein the monitoring device monitors date and time information, and the monitored date and time information satisfies a predetermined condition. An information transmission program comprising a step of transmitting a notification when the condition is satisfied. 21. At least one or more monitoring devices connected to each other via a network for monitoring date and time information and transmitting a notification when the monitored date and time information satisfies a predetermined condition; At least one or more information extraction devices that control transmission of information based on the transmitted notification, at least one or more broadcast centers that transmit information transmitted from the information extraction device, and information transmitted from the broadcast center An information transmission program applied to an information transmission system including at least one or more reception terminals that receive information, the information transmission program including a step of causing the reception terminal to receive information transmitted from the broadcast center. 22. At least one or more monitoring devices connected to each other via a network for monitoring date and time information, and transmitting a notification when the monitored date and time information satisfies a predetermined condition; At least one or more information extraction devices that control transmission of information based on the transmitted notification, at least one or more broadcast centers that transmit information transmitted from the information extraction device, and information transmitted from the broadcast center A computer-readable recording medium recording an information transmission program applied to an information transmission system including at least one or more receiving terminals for receiving information, wherein the monitoring device monitors date and time information, The information transmission program having a step of transmitting a notification when the date and time information satisfying a predetermined condition. Yuta readable recording medium. 23. At least one or more monitoring devices connected to each other via a network for monitoring date and time information, and transmitting a notification when the monitored date and time information satisfies a predetermined condition; At least one or more information extraction devices that control transmission of information based on the transmitted notification, at least one or more broadcast centers that transmit information transmitted from the information extraction device, and information transmitted from the broadcast center A computer-readable recording medium that records an information transmission program applied to an information transmission system including at least one or more receiving terminals that receive information, wherein the information transmitted from the broadcast center is transmitted to the receiving terminal. A computer-readable recording medium on which an information transmission program having a step of receiving is recorded.