JP2002288499A - Seat reservation system only for business - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a seat reservation system for considering the convenience of the reservation of the reserved seat of a business traveler and the management of the business travel of a company side and the convenience of the business processing of the manger side of a transport facility. SOLUTION: In the seat reservation system 1, a private format peculiar to a specified company can be set on a reservation procedure and a peculiar reservation system restricted by the circumstances of the specified company can be constructed. The reservation procedure for the business travel, which is performed by a limited person in charge of accounting, can be entrusted to the business traveler. Thus, the business travel procedure can be simplified and made efficient. In customer management DB14, multiple pieces of information following the format which is set on the company side are managed. Thus, the company side can immediately obtain required information if need and can make a business processing on business travel to be efficient.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a seat reservation system for reserving a reserved seat of a transportation system such as a train, an aircraft, a ship, or a highway bus on a business trip in an organization such as a company. And a business-dedicated seat reservation system that takes into account the convenience of business travel and the convenience of business trip management of a company.

[0002]

2. Description of the Related Art In a conventional seat reservation system of a train, for example, in a seat reservation system (MARS) of each JR company, a customer travels according to a predetermined registration screen of an automatic ticket vending machine installed in a station yard (green window). By inputting the departure time, the type of vehicle, facilities such as smoking cessation / smoking, the type of seat, etc., the seat ID is determined on the spot and a ticket is issued.

In recent years, it has become possible to make reservations for designated seats using a predetermined communication line.
Each R Honshu company has already operated a seat reservation system by telephone. In addition, JR East has introduced a seat reservation system on the Internet. In this case, the payment is made by credit card at the time of reservation.

[0004] With the construction of such a system, a customer can easily make a desired train reservation without having to visit the station premises. Among such systems, there is a system that takes into consideration the convenience of business trips, particularly in organizations such as companies. For example, JR Tokai installs a dedicated ticketing terminal called a so-called "Otari terminal" in the company in accordance with a contract with the company, and if there is a ticketing request from the company on a business trip etc., it responds accordingly A service is provided for issuing predetermined tickets from the dedicated ticketing terminal.

[0005] By using such a system, it is easy to settle a corporation, and a company can obtain in-house tickets and the like, thereby facilitating business processing relating to a business trip procedure.

[0006]

However, in the latter seat reservation system, it is necessary to make a special contract between the transportation operator and the company, and the user (business trip employee) Unless a dedicated terminal in the company was used, it was not possible to make a ticket reservation.

[0007] In addition, there is a case that a burden is imposed on a transportation operator side such as creating and outputting a form for business processing of a company. Further, in managing such business trips, it is necessary for the company to separately perform a process of transferring a form received from a transportation operator to its own management database.

[0008] The above problems are disadvantageous for both the company and the transportation operator, and improvements have been desired. Such a problem occurs not only in the above-described train but also in a seat reservation system for other transportation such as an airplane, a ship, and a highway bus.

Accordingly, an object of the present invention is to provide a business-only seat reservation system which takes into account the convenience of business trip employee reservations and business trip management on the company side, and the convenience of business operations on the transportation operator side. And

[0010]

SUMMARY OF THE INVENTION In view of the above problems, a business-use seat reservation system (hereinafter simply referred to as a "seat reservation system") according to the first aspect of the present invention is a system in which a connection is established via a predetermined communication line. In response to a request from the employee terminal belonging to the company, the reservation procedure presenting means presents the reservation procedure according to a dedicated format set in advance for the specific company to the employee terminal via the communication line.

[0011] When there is a request from the employee terminal in accordance with the reservation procedure, the reserved seat reservation means searches the vacant seat status of the designated seat according to the request, and if there is a vacant seat, reserves it. That is, in the seat reservation system,
A dedicated format relating to the reservation procedure of a specific company that has made a contract for using the system is set in advance, and a unique reservation system restricted by the circumstances of the specific company is constructed.

Therefore, in order to avoid a reservation situation under unintended conditions, the company has to make a reservation procedure for a business trip which has been conventionally performed by a limited number of accounting staff.
It can be entrusted to the business trip employees themselves, and the business trip procedure can be simplified and made more efficient.

At this time, since it is possible to charge the company for the expense for acquiring the reserved seat for the business trip as before, as a business trip employee, the reservation procedure can be easily performed from a terminal such as a personal computer at home. It can be carried out. In addition, the above-mentioned business trip employee may carry out the reservation procedure from the terminal owned by himself / herself, but may carry out the reservation procedure from a terminal installed in the company (corporate terminal). It can be considered as a concept that also includes “corporate terminals”.

In constructing such a unique reservation system, a reservation procedure format to be presented to the employee terminal is set in advance in the system as described in claim 2, and the dedicated format setting means includes: It is conceivable that this content is changed in accordance with the input from the company terminal and set as a dedicated format unique to the company. In this case, the content of the special format once set can be appropriately changed by the same method, so that a flexible system can be operated according to the convenience of the company.

[0015] If the reservation of the desired designated seat is secured as a result of the reservation processing, the corresponding designated ticket or the like is issued from the special terminal such as the above-mentioned "Odori terminal", Alternatively, it is conceivable that the operator of the transportation agency will mail to the relevant company (or to a business trip employee or clerk), but it is not always possible to reserve the desired reserved seat, so the business trip employee at the reservation procedure stage It is preferable that the reservation result can be presented to the user.

Therefore, the reservation information presenting means may present the reservation information by the reserved seat reservation means to the employee terminal via the communication line. In other words, in this case, if the reserved seat reservation means obtains the desired reserved seat, the fact is transmitted to the employee terminal, and if the desired reserved seat cannot be obtained, the fact is transmitted to the employee terminal. That is, if the desired reserved seat cannot be obtained, the business trip employee can input another condition as the condition of the designated seat desired by receiving the information to that effect.

Further, in such a system, since the cost for the reserved seat reservation is charged to the company, it is necessary to strictly limit the users. Therefore, in the seat reservation system according to claim 8, the authentication means determines that the user of the employee terminal or the company terminal connected via the communication line is a person who is permitted to use the seat reservation system. Authentication is performed, and a person who is not authenticated by the authentication means is refused to use the seat reservation system.

Further, as a specific example of the dedicated format setting means, at least one of a use section, a type, a facility, and a seat class selection condition of a transportation facility available to an employee as described in claim 3 is provided. Can be changed. If this configuration is described by taking a train (Shinkansen) as an example, as for the use section, for example, assuming that a specific company is located in Tokyo, "excluding Tokyo-Shin-Yokohama (that is, Shinkansen only for business trips beyond Shin-Yokohama) Use is allowed) ", and the vehicle type is
A setting such as "limited to Hikari-go (excluding Nozomi-go)" can be considered. In addition, for vehicle equipment, it is conceivable that settings such as "Smoking and non-smoking seats can be selected" can be considered. Settings such as "Yes" can be considered. These settings are determined by agreements within the particular company.

Further, in this case, the display condition or the non-display condition of the selection condition on the screen of the employee terminal may be set by the dedicated format setting means. In other words, when the vehicle type is set to “limited to Hikari” as shown in the above example, there is no need to dare to display the vehicle type selection field on the employee terminal.
For this reason, by hiding this, the dedicated format can be further simplified, which can be provided for the convenience of the person making the reservation.

Further, as described in claim 5, the exclusive format setting means may be configured to enable input setting of additional items including employee identification information. The additional items referred to here mean information required by a specific company for management of business trips, such as "employee ID" for identifying employees at a specific company, and use of the seat reservation system. Information such as a “business trip approval number” indicating that permission has been granted is conceivable.

By allowing such additional items to be entered at the time of reservation, a person in charge of accounting at a company or the like can perform clerical work relating to a business trip at a later date based on the information. Further, since the input format (separation of numerical value input, character input, selection, etc.) of the additional items by the dedicated format setting means can be considered to vary depending on the input items, the input format is as described in claim 6. It is preferable that the setting can be appropriately changed.

In constructing the present seat reservation system, it is convenient to install a ticket issuing device for issuing a reserved ticket reserved by the reserved seat reservation means in the specific company. is there. In other words, by installing a ticketing device such as the above-mentioned "sounding terminal" in the company, it is possible to obtain a designated ticket etc. reserved by a business trip employee or clerk in the company, and go to the ticketing office This saves time and effort.

As described above, in the present seat reservation system,
The reservation procedure is performed in a special format unique to a specific company, and a system is established that is substantially independent for each company. At this time, it is necessary to manage the reservation information according to the special format for each company It is even more convenient if you can do it.

Therefore, in the seat reservation system according to the tenth aspect, the storage means stores the identification information of the employee inputted from the employee terminal, the reservation information of the reserved seat reserved by the reserved seat reservation means, and the employee. At least one of the use information of the transportation by the user is stored. And the information providing means,
In response to a request from the enterprise terminal via the communication line, the information relating to the request is extracted from the information stored in the storage means, and the information relating to the request is provided to the enterprise terminal via the communication line.

In this manner, the reservation status (reserved person, reservation contents) is sequentially stored in the storage means, and can be managed by the company. That is, it is possible to adopt a mode in which necessary information is divided and stored in the storage means, and when necessary, the information is accessed and processed by software unique to the company. For this reason, it involves complicated work such as transferring the contents of the company's accounting staff to the management database in the company based on the form created in the general format on the transportation operator side as in the past. Without doing so, it is possible to improve the efficiency of paperwork related to business trips within a company.

In this case, the storage means stores at least one of the information as management information in accordance with a predetermined format specified by a specific company. However, it is more preferable to provide this management information to the company terminal.

The "predetermined format" mentioned here can be set as transportation use information (reservation information) organized for each department in the company based on the "employee ID" described above, for example, or " It can also be set as usage information (reservation information) in the entire company based on the "business trip approval number", and the company can set it as convenient for its management.

That is, since the storage means stores a plurality of types of information in a format set in advance in this way, the company only needs to retrieve the relevant information as needed, and complete the necessary information. It can be obtained immediately in the form of a customized format, and the efficiency of paperwork related to business trips can be further improved.

In operation of the seat reservation system, for example, an operator is arranged between a user (company terminal, employee terminal) and the seat reservation system, and the customer uses the telephone line to provide the operator with the operator. It is also conceivable to make a telephone call, inform the user of the conditions of the designated seat desired, and let the operator input the conditions to make the seat reservation system function. However, in order to operate the seat reservation system more reasonably and at a lower cost, as described in claim 12, the communication line is configured by a wide area network such as the Internet. It is preferable that the system is automatically operated by a host computer for a seat reservation system.

[0030]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Preferred embodiments of the present invention will be described below with reference to the drawings. FIG. 1 is a block diagram illustrating an overall configuration of a seat reservation system according to an embodiment of the present invention.

As shown in FIG.
From a closed network 3 of a railway company (JR) connected to the Internet 2 as a wide area network to a terminal (corporate terminal) 4 in a specific company or a terminal (employee terminal) 5 of an employee belonging to the company It is constructed as a system that provides train (Shinkansen) reservation information and the like.

The closed network 3 is constructed as a local area network (LAN) 10 in a railway company. The LAN 10 has a reservation system host 1 which is located in the center of the company and performs various functions for reserved seat reservation.
1. Host computers such as a reservation management host 12 and a reserved seat management host 13, a customer management database (hereinafter referred to as a "customer management DB") 14 for storing customer information of customers (members) who have contracted in advance, and each station Is connected to a ticket issuing device 15 (ticket issuing device) and the like.

The reservation system host 11 operates a WWW (World Wide Web) for establishing a homepage for reserved seat reservation.
b) It has a server function and is connected to the Internet 2 via the router 7. A well-known firewall (not shown) is installed inside the reservation system host 11 to guarantee the security of the closed network 3. And the reservation system host 1
In accordance with a request from a company terminal 4 or an employee terminal 5 connected to the Internet 2 via an ISP 6 (Internet Service Provider), information 1 is provided for reservation of a reserved seat of a train, and the company terminal 4 or A predetermined communication required for the reservation is performed with the employee terminal 5. On the other hand, it communicates with the reservation management host 12 and the reserved seat management host 13 and the like via the LAN 10 to exchange data necessary for the reserved seat reservation processing.

[0034] The reservation management host 12 receives the company terminal 4 or the employee terminal 5 inputted through the reservation system host 11.
Communicates with the reserved seat management host 13 in accordance with the request from the customer, and manages the reservation of the designated seat, and transmits the reservation information (passenger customer information) of the designated seat whose reservation has been confirmed to the ticket issuing device 15 installed at each station. Send.

The reserved seat management host 13 has a database that records details of reserved seat reservation information from all customers who use trains of the railway company. It manages all reservation information such as information, reservation information reserved through an automatic ticket vending machine, or reservation information reserved through a wide area network. The designated seat is searched for vacancy by referring to the database in accordance with the instruction from the reservation management host 12, and when there is a vacant seat at a predetermined designated seat, this is acquired and recorded as reservation information in the database.

The customer management DB 14 stores the seat reservation system 1
It stores customer information such as an individual or a corporation (company) who has contracted for the use of this, and transmits the customer information to each host for authentication by the reservation system host 11 and reservation management by the reservation management host 12.

The ticket issuing device 15 accumulates the reservation information transmitted from the reservation management host 12 as ticketing information as described later, and when the ticketing customer information presented by the customer matches the ticketing information, the ticket issuing device 15 notifies the customer. Issue a ticketing process. On the other hand, the corporate terminal 4 and the employee terminal 5 include an input device such as a keyboard, a numeric keypad, and a mouse, and a display device for displaying information for train reservation provided from the WWW server of the closed network 3 and the like. Is provided. For this reason, business trip employees, accounting staff, and the like input by the input device according to the screen displayed on the display device,
The user can select a desired reserved seat to make a reservation or obtain management information necessary for accounting. The communication means for connecting the enterprise terminal 4 or the employee terminal 5 to the ISP 6 may be a telephone communication device such as a modem or a terminal adapter for connecting to the ISP 6 using a general telephone line network. Alternatively, a communication device for a wireless telephone such as a mobile phone or a PHS may be used.

Next, a reservation format setting change process, a seat reservation process, and a data providing process for a reservation procedure executed by the seat reservation system 1 will be described. The seat reservation system 1 is a specific company that has previously contracted to use the system with the above-mentioned railway company and its employees (such as business trip employees).
This is a dedicated system that is open to the public and constitutes a part of a general reservation system established by the railway company.

First, common processing executed when a contractor, a specific company and its business trip employees use this system will be described with reference to the flowchart of FIG. As shown in FIG. 2, when the reservation system host 11 receives a connection command input from the company terminal 4 or the employee terminal 5 (S101, S201: YES), these company terminals 4
Alternatively, a corporate web page for using the present system is displayed on the employee terminal 5 and a member ID is requested (S20).
2).

This member ID is an identification ID indicating that the member is a person related to a specific company that has contracted with the railway company, and is a person who is permitted to use the present system. Issued to companies. The member ID includes a company ID for identifying the specific company, an employee ID indicating that the employee is a specific company such as a general employee or an accountant, and the like.

When the reservation system host 11 receives this member ID (S102, S203: YES),
The member ID is queried by referring to the customer management DB 14 (S205). If the authentication is successful (S20
5: YES), the reservation system host 11 displays a menu of the present system on the company terminal 4 or the employee terminal 5, and requests selection information (S206). In this menu, a reservation format setting change request, a seat reservation request, a data request, and the like, which will be described in detail later, are set, and any of them can be selected by inputting from the company terminal 4 or the employee terminal 5. .

When receiving the selection information transmitted from the company terminal 4 or the employee terminal 5 (S103, S207: YES), the reservation system host 11 first determines whether or not this is a reservation format setting change request. (S208). If the request is a reservation format setting change request, it is determined based on the input company ID or the like whether or not the user has been permitted to change the setting in the specific company (S209), and the user is determined to be an authorized person. And (S20
9: YES), a reservation format setting change process described later is executed (S210). On the other hand, if it is determined in S209 that the user is not the authorized person, the input is determined to be an erroneous input or an incorrect input, the processing is interrupted to protect the existing reservation procedure format, and an error is displayed on the member terminal (employee terminal 5). Is performed (S215).

On the other hand, if it is determined in S208 that the request is not a reservation format setting change request (S208:
NO) Then, it is determined whether the request is a seat reservation request (S).
211), when it is determined that the request is a seat reservation request, a seat reservation process described later is executed (S211: YES, S21).
2). Then, if it is determined in S211 that the request is not a seat reservation request (S211: NO), it is subsequently determined whether or not the request is a data request (S213). The process is executed (S213: YES, S214).

The person in charge of business or a business trip employee performs the following processing corresponding to these processings (S104). on the other hand,
If the authentication is not successful in S205, an error message is displayed on the terminal and the process is terminated (S215).

Next, the reservation format setting change processing will be described with reference to the flowchart of FIG. 3 and FIG. This processing is performed by a person in charge of accounting of a company, etc., on a reservation screen (format screen) prepared in advance in the present system.
By adding or deleting a part of this, a reservation format (dedicated format) restricted by the circumstances of the company is set, and a unique reservation system is constructed.

As shown in FIG. 3, the reservation system host 1
1 receives the above-mentioned reservation format setting change request from the enterprise terminal 4 (S221: YES),
, A reservation setting change screen is displayed (S222). The reservation setting change screen is as shown in FIG. 4, and the setting procedure of the reservation procedure such as the vehicle type and the seat type can be changed.

For example, as to the vehicle type, whether or not "Nozomi vehicle" or "Hikari vehicle" can be selected can be set by simple input (click). For example, to prohibit the use of “Nozomi vehicles” due to reductions in travel expenses, etc., it is possible to set “Nozomi” in the “Restrictions” column to the “No” side. It can be set so that "Nozomi vehicle" cannot be selected from the user terminal.

If the vehicle is determined in advance and it is not necessary to display the vehicle type on the reservation screen,
By clicking the item of "display or non-display" on the "non-display" side, it can be hidden. Further, when the vehicle type is displayed, an initial value of the display can be set.

In the example shown in the figure, the vehicle type is set to be displayed on the reservation screen. There is no particular limitation on the vehicle, and "Nozomi vehicle" is set as its initial value. For this reason, a business trip employee or the like who is a user can select any of "Nozomi vehicle" and "Hikari vehicle" on a business trip.

The type of seat designation can also be set. As with the above vehicle type,
It is possible to set "display or non-display" of the type of seat designation on the reservation screen, limit seat designation, and set an initial value.
Regarding the restriction on seat specification, it is possible to select whether or not “standard car reserved seat” and “green car reserved seat” can be selected.

In the example shown in the figure, the type of seat designation is set to be displayed on the reservation screen, and "normal car designated seats" can be selected, but "green car designated seats" cannot be selected. It has become. In addition, “unreserved seat” is set as an initial value. Therefore, a business trip employee or the like can select either “non-reserved seat” or “reserved seat for ordinary car” on a business trip, but cannot select “reserved seat for green car”.

Further, it is possible to set additional items (additional items) and their input methods. Although this additional item is not particularly necessary for data processing on the railway company side, it is intended to allow the user to enter it as information necessary for management on the company side. Information input setting is possible.

In the example shown in the figure, the input of the employee ID is set as the first additional item, and a numeric input is specified as the format of the input. In addition, the input of a business trip approval number is set as the second additional item, and a numeric input is specified as the input format.

In this embodiment, software for automatically creating a business book (form) dedicated to a specific company in the reservation management host 12 is started.
Utilizing the contents of such additional items, management information prepared according to a format requested by the company is written in the customer management DB 14.

Next, the seat reservation processing will be described with reference to FIGS.
Will be described with reference to the flowchart shown in FIG. As shown in FIG. 5, when the reservation system host 11 receives the reservation request from the employee terminal 5 (S231), the reservation screen according to the dedicated format set in the reservation format setting change processing is displayed on the employee terminal 5. 5 and request application information (S23).
2).

This application information is specifically input according to a reservation screen as shown in FIG. 9. According to the display of this screen, the business trip employee can enter, for example, the boarding date, The type of vehicle such as "Nozomi vehicle" / "Hikari vehicle", boarding section, seat class such as "reserved seat for ordinary car" / "reserved seat for green car", the presence or absence of facilities such as non-smoking / smoking, and the number of customers The user inputs his / her employee ID, business trip approval number, and the like (S121). In these inputs, the contents changed by the reservation format setting change processing are reflected, and in this embodiment, it is not possible to select “green car reserved seat” as a seat class.

The application information is stored in the employee terminal 5
If no is input (S223: NO), the reservation system host 11 determines that the customer does not intend to purchase the reserved seat, and ends the seat reservation processing. On the other hand, employee terminal 5
(S233: YE)
S), the reservation system host 11 transmits the application information to the reservation management host 12 in order to obtain a desired designated seat (S234).

Referring to FIG. 6, upon receiving the application information (S301: YES), the reservation management host 12 registers the member ID (in this case, the employee ID) in its own database based on the application information (S301: YES). In S302, an instruction to acquire the designated seat is transmitted to the designated seat management host 13 (S302).
303).

Moving to FIG. 7, the reserved seat management host 13
When this acquisition instruction is received (S401: YES), the vacancy status of the corresponding designated seat is searched by referring to the database owned by the user, and if there is a vacant seat in the designated seat, this is registered as a reservation (S402). . Then, at this time, if the designated seat is acquired, the fact is transmitted to the reservation management host 12 as the designated seat acquisition status if the designated seat is not acquired (S403).

Returning to FIG. 6, the reservation management host 12 determines whether or not a designated seat has been acquired based on the designated seat acquisition status input from the designated seat management host 13 at this time (S304), and determines that the designated seat has not been acquired. (S304:
NO), and delete the registered member ID (S3
09), the fact that the seat could not be acquired is transmitted to the reservation system host 11 as the designated seat acquisition status (S308).

On the other hand, if the reservation management host 12 receives the information indicating that the designated seat has been acquired (S304: YES), the reservation management host 12 displays the reservation information as shown in FIG. In addition to storing it in its own database in a format, a “keeping number” for issuing a ticket and information (type, etc.) of a reserved seat for the registered member ID are registered, and these are registered in the ticket issuing device 15.
(S306). Then, the member ID is referred to the customer management DB 14, and the reservation information, the ticket sales record (amount of money, etc.), and other information are stored in a specific storage area assigned to the member (business trip employee). At this time, predetermined software in the reservation management host 12 is started at the same time,
Based on D, the business trip approval number, and the like, train use information (reservation information) organized by department in the company or by individual is stored in the customer management DB 14 in an organized form in a predetermined format (S307).

Then, the fact that the desired designated seat has been acquired is transmitted to the reservation system host 11 as the designated seat acquisition status (S308). Returning to FIG. 5, the reservation system host 11
When the designated seat acquisition status is input from the reservation management host 12 (S235: YES), when the designated seat is acquired, the fact and the information of the "storage number" are given. That fact is transmitted to the employee terminal 5 as reservation information (S236, S122). At this time, if the designated seat is not acquired, the business trip employee can input another condition from the employee terminal 5 again as the condition of the designated seat desired by himself / herself.

Then, as shown in FIG. 8, the "keeping number" and the information of the designated seat are transmitted from the reservation management host 12 (S306 in FIG. 6), and when the ticket issuing device 15 receives them (S501). Then, the ticket issuing device 15 accumulates the information as the passenger information and waits for the input of the "check number" by the business trip employee (S502, S503).

Then, when a business trip employee visits the station yard on a business trip day and inputs a “check-in number” to the ticket issuing device 15, the ticket issuing device 15 issues the corresponding designated ticket (including the ticket). At the same time, the corresponding boarding customer information (such as the “check number” and the designated seat information) is deleted (S
504, S505).

Next, the data providing process will be described with reference to the flowchart shown in FIG. 11 and the explanatory diagram of FIG. In the seat reservation system 1, as described above, the reservation information stored in the customer management DB 14 arranged in the format unique to the company can be provided to the company in the format of the format.

That is, as shown in FIG. 11, when the reservation system host 11 receives a data request from the company terminal 4 (S241), it acquires the corresponding data from the customer management DB 14 and sends it to the company terminal 4 (S242). S24
3). This data is configured, for example, as shown in FIG. 12, and is organized by classifying the company ID of the specific company into the boarding date and the type of information.

FIG. 6 shows an example in which individual information is requested from the enterprise terminal 4, and information individually organized by employee ID is disclosed. Although not shown in the figure, customer information such as company-wide usage information, usage information organized by department, or usage information of a specific individual,
It can be obtained in a predetermined format. The format of this information can be set independently by the company.

As described above, the seat reservation system 1 of the present embodiment is capable of setting or changing a special format unique to a specific company, and is a unique reservation system restricted by the circumstances of the specific company. Has been built. For this reason, on the corporate side, in order to avoid the reservation situation under unintended conditions, the reservation procedure for business trips, which was conventionally performed by a limited number of accounting staff, can be entrusted to the business trip employees themselves, Business trip procedures can be simplified and made more efficient.

At this time, since it is possible to charge the company side for the cost for acquiring the designated seat for the business trip as before, a business trip employee can easily make a reservation procedure from a terminal such as a personal computer at home. It can be carried out. Also,
The customer management DB 14 manages a plurality of types of information in a format set in advance based on employee IDs and the like. For this reason, the company only needs to take out the relevant information as needed, and can immediately obtain the necessary information in the form of a completed format, thereby improving the efficiency of the business process related to business trips. .

In this embodiment, the reservation system host 11 corresponds to the reservation procedure presenting means, dedicated format setting means, and reservation information presenting means.
2 and the designated seat management host 13 correspond to designated seat reservation means. The reservation system host 11 and the customer management DB 1
4 corresponds to an authentication means and an information providing means, and a customer management DB
14 corresponds to the storage means.

The embodiments of the present invention have been described above. However, the embodiments of the present invention are not limited to the above-described embodiments, and may take various forms within the technical scope of the present invention. Needless to say. For example, in the above-described embodiment, an example is shown in which the ticket issuing device 15 is installed in a station yard. However, the ticket issuing device 15 may be installed in a company as a ticket issuing device such as the above-mentioned “sound terminal”. In this way, a designated ticket or the like reserved by a business trip employee or a clerk can be acquired in the company, and the trouble of going to the ticketing point can be saved.

[Brief description of the drawings]

FIG. 1 is a block diagram showing an overall configuration of a seat reservation system according to an embodiment of the present invention.

FIG. 2 is a flowchart illustrating an outline of a process performed by a seat reservation system.

FIG. 3 is a flowchart illustrating a reservation format setting change process for a designated seat.

FIG. 4 is an explanatory diagram showing a specific mode of a reservation format setting change process for a designated seat.

FIG. 5 is a flowchart showing a seat reservation process for a designated seat.

FIG. 6 is a flowchart showing a seat reservation process for a designated seat.

FIG. 7 is a flowchart showing a seat reservation process for a designated seat.

FIG. 8 is a flowchart showing a seat reservation process for a designated seat.

FIG. 9 is an explanatory diagram showing a specific mode of a seat reservation process for a designated seat.

FIG. 10 is an explanatory diagram showing a specific mode of a seat reservation process for a designated seat.

FIG. 11 is a flowchart illustrating a data providing process.

FIG. 12 is an explanatory diagram showing a specific mode of a data providing process.

[Explanation of symbols]

1 ... seat reservation system, 2 ... Internet, 3 ... closed network, 4 ... corporate terminal, 5 ... employee terminal, 11 ... reservation system host, 12 ... reservation management Host, 13 ... Reserved seat management host, 14 ... Customer management DB, 15 ...
Ticket issuing device

Claims (12)

[Claims] 1. A business-dedicated seat reservation system for reserving a reserved seat of a transportation facility to be used for a business trip according to a request from an employee terminal belonging to a specific company connected via a predetermined communication line, A reservation procedure presenting means for presenting a reservation procedure according to a dedicated format of a reservation procedure previously set for the specific company to the employee terminal via the communication line, in accordance with a request from the employee terminal; In accordance with a request from the employee terminal based on the reservation procedure presented by the reservation procedure presenting means, the reservation status of the designated seat of the transportation is managed, and the vacancy status of the designated seat according to the request is searched. A dedicated seat reservation system, comprising: reserved seat reservation means for reserving a vacant seat when there is a vacant seat. 2. The business-use seat reservation system according to claim 1, further comprising: a content of a reservation procedure format set in advance to be presented to the employee terminal; A business-dedicated seat reservation system comprising a dedicated format setting means for changing the format according to an input from a terminal and setting a dedicated format for the specific company. 3. The dedicated format setting means is configured to be capable of setting and changing at least one of a use section, a type, a facility, and a seat class selection condition of the transportation available to the employee. 3. The business-use seat reservation system according to claim 2, wherein: 4. The dedicated seat reservation according to claim 3, wherein the dedicated format setting means is configured to be able to set display or non-display of the selection condition on a screen of the employee terminal. system. 5. The dedicated business seat according to claim 2, wherein said dedicated format setting means is configured to be able to input and set additional items including identification information of said employee. Booking system. 6. The business-dedicated seat reservation system according to claim 5, wherein said dedicated format setting means is configured to be capable of changing a setting of an input format of said additional matter. 7. The business-use seat reservation system according to claim 1, further comprising: a reservation information for presenting reservation information by said reserved seat reservation means to said employee terminal via said communication line. A business-dedicated seat reservation system comprising presentation means. 8. The business-use seat reservation system according to claim 1, further comprising: a user of the employee terminal or the company terminal connected via the communication line. A business-use seat, comprising authentication means for authenticating that the user is a registrant authorized to use the seat-reservation system, wherein a person who is not authenticated by the authentication means is refused to use the business-use seat reservation system. Booking system. 9. The business-use seat reservation system according to claim 1, further comprising:
A business-dedicated seat reservation system, comprising: a ticket issuing device for issuing a designated ticket relating to a designated seat reserved by the designated seat reservation means. 10. The business-use seat reservation system according to claim 1, further comprising: the identification information of the employee input from the employee terminal according to the dedicated format; Storage means for storing at least one of the reserved seat reservation information and the use information of the transportation by the employee, according to a request from the company terminal via the communication line,
Information providing means for extracting information related to the request from each information stored in the storage means, and providing the information related to the request to the enterprise terminal via the communication line. Business dedicated seat reservation system. 11. The storage means stores at least one of the information as management information in accordance with a predetermined format specified by the specific company in advance, and the information providing means stores the management information in the company terminal. 11. The business-dedicated seat reservation system according to claim 10, wherein the system is provided to the user. 12. The business-use seat reservation system according to claim 1, wherein said communication line comprises a wide area network.