JP2002251479A - Contract managing method of service providing application software on web - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a contract managing method that a company and a user, which want to use a computer system of a service operation owner providing application software on web, purchase a sales box, in which an agreement contract for application software from a store of the area is stored, for utilization fee, and make a contract for utilization of the application software by the agreement contract at any point of time. SOLUTION: This is a contract managing method, which completes a contract by the following two processes and starts a service, on a computer system that provides application software for company through Internet. The first process is a shipment process which stores the agreement contract for utilization of application software, in which contents of utilization contract for application software that the company wants to use, an identification number specifying it, and predefined utility time are printed, in the sales box displayable on a merchandise shelf, and sends it to the stores. The second process is an accepting process, which the company and the user purchase the sales box for utilization fee at the store, they fill in the user's information on a contract application card in the box and send it, and the application is accepted by the sent contract application card.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to management of business software use contracts / updates in a computer system of a service operator (application service provider) that provides business software for performing business operations via the Internet. About the method. For details, store the business software use contract document in the sales box that can be displayed on the product shelf, display it at the store, and the business software user purchases it from the store, and according to the contract document stored in the sales box, It relates to a contract management method for making a business software use contract at a time.

[0002]

2. Description of the Related Art Conventionally, basic operations such as financial accounting, sales / purchase management, payroll calculation, customer management, etc. of a company can be standardized in business processing. It had been. Companies that want to use software purchased packaged software with manuals from dealers and operated it on their own personal computers. At this time, the dealer played a role of providing the user with the purchase and use of the software with a sense of security in order to provide advice on the selection of the software, support for the introduction, and support after the introduction. In addition, for software development and sales companies, public relations and advertising in each region of the country depended heavily on dealers who can understand the needs of users and provide local services. However, the package software had to be upgraded every time the tax system was revised or the functions were improved, or the software needed to be replaced due to an increase in the amount of work. For this reason, many services provided by application service providers (ASPs) have been adopted as a method of providing the latest business software via the Internet.

[0003] However, in order to publicize and advertise the merits of using an application service provider to users of conventional package software, it has been required to utilize a customer public information network of a conventional store. In addition, there was a problem that it took time to exchange business software contracts and to confirm receipt of usage fees. There is a limit to the service that only supports the user via the Internet when the usage period of the business software is updated or when the business software version is updated.

In addition, if an application service provider (ASP) directly contracts with a user, a dealer who previously sold packaged software of a software development and sales company would not be able to visit the store. However, there is a problem that the merits of using the ASP cannot be publicized and advertised because the conventional area fixed customers are lost. In other words, there has been a demand for a method that can provide the user with the merits of the latest software providing method while taking advantage of the conventional sales channel.

[0005]

SUMMARY OF THE INVENTION The present invention has been made in view of the above-mentioned points, and a company or a user who wants to use a computer system of a service operator who provides business software on the Web is located in a local area. To provide a contract management method for purchasing a sales box containing business software contract documents from a dealer at a software usage fee and using the contract documents stored in the sales box to make a business software use contract at any time. Make it an issue.

[0006] Further, there is provided a management method capable of performing not only store display and publicity of a store, but also sale / contract of a service, update of a use period, desire for version upgrade, and the like via the store.

[0007] It is an object of the present invention to activate the provision of various services and information of a store to a corporate user by using the above contract management method, and to promote the use of a software providing service operator.

[0008]

In order to solve the above-mentioned problems, a service contract management method for providing business software on the Web according to the present invention is provided by a service operator who provides enterprise business software via the Internet. In a computer system, a business software usage contract document printed by a company / user who wants to use a business software usage contract, an identification number for identifying the content, and a predetermined usage period is stored in a sales box that can be displayed on a product shelf. A shipping process for sending to a store, a company / user purchases the sales box at the store for a business software use contract fee, and the company / user writes the user information on a contract application card in the store. A contract management method for completing a contract and starting a service through a reception processing by a use contract application card sent by The contract document is provided with a pattern printing unit such as a barcode which encodes a use contract identification number for identifying in advance and its software identification number, and furthermore, a pattern print unit which encodes the use contract identification number on the application card. The computer system, the logistics table that records the use contract identification number of the document and its shipping destination store, the use contract identification number and a predetermined use period, the user information of the application card and the A usage history table that records software usage history information sequentially, a product identification number of business software purchased or used by the company / user up to now, and the company name /
Address and I to access the computer system
A software use contract management database consisting of a customer table in which D numbers and passwords are recorded, a business software database required for various types of company business software, and an optical code such as a bar code reader for reading the use contract identification number A reading device, means for recording a business software use contract management procedure, and at least various business software, and when the sales box is shipped from a service operator to a store, the optical code reading device uses the use contract. Reading the code pattern of the identification number; registering the read usage contract identification number and the store where the product was shipped in the distribution table; and applying the application sent by the business software user / user purchased at the store where the product was shipped. Reading the use contract identification number of the card with the optical code reader; A step of searching the distribution table for a number that matches the number, and confirming the use contract identification number of the business software use contract document, and, if there is a match, a user entered in the use contract identification number and the application card. Register the information in the use history table, send the procedure completion to the user company / user via the Internet,
At least comprising a step of confirming a use contract and, if confirmed, transmitting a company / user ID number and password for accessing the computer system via the Internet and recording the same in the customer table. Features.

The computer system may further comprise a step of searching the use history table for each predetermined date and time to determine whether or not a use period predetermined in the business software use contract document has elapsed, and as a result of the search, When the period of use has elapsed, a search is made by searching the logistics table for a store purchased by the company / user, and a notification is sent to the store. Then, "update" is described in the distribution table, the use period is extended in the use history table by a predetermined period, the end date is updated, and the completion of the update procedure is notified to the store. And transmitting to a company / user via the Internet at least.

Further, the computer system receives a request for a version upgrade procedure of the business software of the company / user from a store where the company / user has purchased the business software, and writes “version upgrade” in the distribution table. In the use history table, at least a step of additionally describing a version upgrade switching date, notifying the dealer of the completion of the version upgrade procedure, and transmitting the completed version upgrade procedure to the company / user via the Internet is provided. I do.

The sales box may have an opening at a position where the pattern printing section is visible when the business software use contract document is stored, or the same pattern as the pattern printing section may be provided on the outer surface of the sales box. It is provided with a sticking portion provided with a predetermined position for sticking the printed identification sheet, and is capable of efficiently reading the code pattern of the usage contract identification number from outside the sales box.

When the sales box has an opening, the box body is made of a printable material and has a thickness capable of being self-supporting, and the bottom surface of the box body is extended to cover the side surface. A double side cover having a cutout window corresponding to the opening on the extension surface thereof, and the pattern printing section of a business software use contract arranged in a gap between a box body side surface and the double side cover; , The identification number of the business software use contract document can be seen.

Further, the user information is at least a company name, its address, a department in charge, a person in charge, and a product identification number of business software to be contracted.

[0014]

DESCRIPTION OF THE PREFERRED EMBODIMENTS Embodiments of the present invention will be described below with reference to the drawings.

FIG. 1 is an explanatory diagram of a contract management method for a service for providing business software on the Web according to the present invention.

In FIG. 1, reference numeral 1 denotes a computer system of a service operator that provides business software via the Internet. 2 is We including firewall
b, an application server, 3 is a database server, 4 is a processing business terminal, 5 is an optical code reader, 5a
Indicates the interface section.

Reference numeral 6 denotes a computer of a company or a user of business software, which is used via the Internet 9 when using business software.

Reference numeral 7 denotes a store, and 8 denotes a business software development company.

Reference numeral 10 denotes a sales box, 20 denotes a usage contract document stored therein, and 20d denotes an application card attached to the document.

The computer system 1 of the service operator, under the consignment of the business software development company 8, specifies the contents of the business software use contract that the user including the company wants to use, the identification number for specifying the contract, and the predetermined use period. A printing process is performed to create the business software use contract document 20 by printing it, store the document in the sales box 10 that can be displayed on the product shelf, and send it to the store 7. In this description, the case where the service operation company and the business software development company 8 are different has been described, but the case where the business software development company 8 itself operates as the service operation company and operates the computer system 1 is also included.

At the store 7, a sales box 10 which can be displayed on the product shelf is displayed. Companies that want to use business software
The user purchases the sales box 10 for a business software use contract fee. The company / user fills in the contract application card 20d attached to the stored use contract document 20 with the user or the user in charge of the company and sends the user information to the computer system 1 of the business software service operating company. . The computer system 1 performs a reception process using the usage contract application card 20d.

This is a contract management method in which a contract is completed by the above-described shipping processing and receiving processing, and a service is started.

Hereinafter, the contract management method will be described in detail.

The business software use contract document 20 includes a use contract identification number 20a for specifying in advance and a pattern printing unit 20a, 20b in which the software identification number 20b is encoded.
And the application card also has a usage contract identification number 20a
And a pattern printing unit 20e encoding the same number 20e.

The computer system 1 of the service operator provides a use contract identification number 20a of the business software use contract document 20 and a logistics table 3b for recording the shipping destination store 7, a use contract identification number and a predetermined use number. A usage history table 3d for sequentially recording the period, the user information entered in the application card 20d and its software usage history information, the product identification number of the business software that the company / user has purchased or used so far, and the Necessary for software use contract management database 3a consisting of purchase or user company name / address, and customer table 3c recording ID number / password for accessing this computer system 1, and various company business software And a business software database 3x.

Here, the contract management method of the computer system 1 records an optical code reader 5 (in this embodiment, a bar code reader) for reading the use contract identification number 20a and a procedure of business software use contract management described later. Measure 2
a and various business software 2x.

The business software use contract management method includes the following steps.

The computer system 1 has a sales box 1
In the preparation stage of printing the bar code code pattern of the usage contract identification number on the usage contract document 20 and the attached application card 20d stored in the storage box 0, and when the sales box 10 is shipped from the service operator to the store, A sales box identification number reading step of reading the code pattern printing section of the usage contract identification number 20a with the barcode reading device 5, and a usage contract identification of the application card 20d sent by the business software company / user purchased at the store 7 to which the sales box was shipped. The application card identification number reading step of reading the number 20e with the barcode reading device 5, and searching the distribution table 3b for a number that matches the usage contract identification number 20e of the application card 20d, and identifying the usage contract in the software usage contract document 20 When the identification number confirmation step for confirming the number and the identification numbers 20a and 20e match,
The use contract identification number and the user information entered in the application card 20d are registered in the use history table 3d, the completion of the procedure is transmitted to the user company / user via the Internet, and the use contract is confirmed to confirm the use contract. Stages and
If confirmed, the ID number and password of the company / user for accessing the computer system 1 are transmitted via the Internet 9 and the customer table 3c
Recording an authentication password.

The contract management method of the computer system 1 is based on a use period in which the use period (for example, one year) predetermined in the business software use contract document 20 is searched by the history table 3d at every predetermined date and time. When the use period of the business software 2x has passed (or a predetermined day before the use period, for example, one month before) as a result of the investigation stage and the search, the store 7 purchased by the company / user is stored in the distribution table 3b. "Use period completion notification stage for notifying the dealer 7 of the use period, and receiving a request from the dealer 7 for a user company / user update procedure, and updating the distribution table 3b.
In the use history table 3d, the use period is extended by a predetermined period (for example, one year), the end date is updated and the completion of the update procedure is notified to the store 7, and the company / user Notification step for transmitting the update procedure completion via the Internet 9 to the user.

Furthermore, contract management method of the computer system 1, version-up hand of business software companies and users from the dealer 7 companies and the user has purchased the business software
In response to the continuation request, "version upgrade" is described in the distribution table 3b, the version upgrade switching date is additionally described in the use history table 3d, and the completion of the version upgrade procedure is reported to the store 7 and the company / It includes a version upgrade procedure completion stage for transmitting to the user via the Internet 9.

Next, the sales box 10 will be described in detail. An identification sheet provided with an opening 10d at a position where the pattern printing section 20a can be seen when the business software use contract document 20 is stored therein, or an identical pattern printed on the outer surface 10a of the sales box 10 as the pattern printing section 20a. A sticking section provided with a predetermined position for sticking may be printed in advance.

By doing so, the bar code reader 5 of the computer system 1 can efficiently read the code pattern of the usage contract identification number from outside the sales box at the time of shipment.

When the sales box 10 has an opening 10d, a cubic box body having a thickness capable of self-supporting with a printable material and a bottom surface 10f of the box body extend to form a side surface 1d.
A double side lid 10 formed so as to cover the surface of the opening 10d and having a cutout window corresponding to the opening 10d on the extension surface thereof.
a, the pattern printing unit 20a of the business software use contract 20 is arranged in the gap between the box body side surface 10c and the double side cover 10a, and the identification number 20a of the business software use contract 20 can be seen through the cutout window 10d. To do.

Next, the sales box 10 that can be displayed on the product shelf containing the business software use contract document 20 will be described in detail with reference to FIGS. As shown in FIG. 2, it has a rectangular shape so as to be self-supporting so as to be easily displayed at the store 7. FIG. 3 shows a state in which the box cover 10b is opened, and a usage contract document 20 is set below the opened box cover 10b. Connected to the box lid 10b is a double side lid 10a, inside which is the box body side 10c.

A part of the double side lid 10a has an opening (cutout window) 10d as shown in FIG. In addition, 10e is a box upper surface, 10f is a box bottom surface, and 10g is a fixing part of the box cover 10b.

On the other hand, as shown in FIG. 4, the usage contract document 20 has a usage contract identification number pattern printing section 20a and a software identification number pattern printing section 20b on the upper left side, and the software usage contract below it. Service Member Agreement Statement 20
c follows.

Further, at the lower end, there is a business software use contract application card 20d separated by a cut line 20i, and at the upper end of the card 20d is a pattern print section 20e of a use contract identification number. The same reference numerals as those of the unit 20a are used. 20f is a column for entering a product identification code of business software that a company / user wants to use, for example, management business software such as sales / purchase, financial accounting or payroll calculation, 20g is a user information entry column, and 20h is a contract registration method. An explanatory note 20i indicates a line for cutting out the application card 20d.

Reference numerals 20j and 20k denote folds when stored in the storage box 10. Thereby, the identification numbers 20a, 20
The crease is prevented from being formed in the code patterns b and 20e.

The business software use contract document 20 is stored in the sales box 10.
Is stored between the double side lid 10a and the box body side face 10c so that the pattern printing sections 20a and 20b are set in the cutout window 10d which is the opening of the box. So as to sandwich the part. The state is shown in FIG. The remaining portion of the document 20 is folded and stored between the box body and the box cover 10b. The state is shown in FIG.

The sales box 10 has an opening and a cutout window 1.
0d may not be present. In this case, a predetermined position for attaching an identification sheet printed with the same pattern as that of the pattern printing units 20a and 20b is provided on the outer surface of the box, and the identification sheet is attached thereto.

Next, the flow of a contract management method for business software services using the sales box 10 storing the maintenance contract documents 20 by the computer system 1 of FIG. 1 will be described with reference to FIG.

First, at the request of the store, the sales box 10 containing the business software service contract document 20 is shipped from the service operator to the store. At that time, the computer system 1 The bar code reader 5 scans the pattern printing units 20a and 20b of the business software use contract document 20 visible from the cutout window 10d of the side double side cover 10a, and reads the use contract identification number 20a (S51).

Next, the read usage contract identification number 20
A list of stores that have shipped a is entered and registered in the distribution table 3b (S52).

An application card 20d sent by mail or the like to the computer system 1 by a user purchased at a store.
Is read by the barcode reader 5 on the usage contract identification number 20e printed on the application card 20d (S53).

The number matching the usage contract identification number 20e of the application card 20d is searched from the distribution table 3b, and the matching usage contract number 20a is confirmed (S5).
4).

If they match, the use contract identification number and user information (at least the company name, its address, department in charge, person in charge, product identification number of the business program to be contracted) are input and registered in the use history table 3d. Then, the use contract procedure is completed (S55).

Thereafter, the company / user can use the business software for a predetermined period via the Internet 9.

When the predetermined period approaches (for example, one year), the computer system 1 notifies the store 7 to that effect, and the store notifies the company / user as its customer,
Ask if you want to continue using business software.

In addition, the dealer responds to the company that uses the business software by consulting about problems in use and gives guidance and advice such as necessary version upgrade. For this reason, it is possible to provide services close to companies and users in each district with the support of the computer system of the service operator through the Internet only.

The business software is at least sales and purchase management software, financial accounting management software, payroll management business software, corporation tax filing business software, income tax filing business software, customer management business software, electronic banking business software. and so on.

[0051]

The contract management method for services provided on the business software Web according to the present invention has the following effects.

In other words, a company or a user who wants to use a computer system of a service operator that provides business software on the Web can purchase a sales box containing business software contract documents from a store in the region at a software usage fee. A business software use contract can be made at any time according to the contract documents purchased and stored in the sales box. For this reason, the user can pay the service use contract fee at the store as in the case of the conventional software purchase and immediately start using the service.

Further, the store can improve the sales performance with the same customer service as the conventional package software sales. Further, the service operator can secure service users by utilizing the sales capabilities of dealers nationwide in close contact with the region. Furthermore, the user can receive services such as support for use by purchasing from a local dealer, and can make a contract and use with confidence.

[Brief description of the drawings]

FIG. 1 is an explanatory diagram of a contract management method of a service for providing business software on the Web according to the present invention.

FIG. 2 is a perspective view of a sales box that can be displayed on a product shelf that stores business software use contract documents of the present invention.

FIG. 3 is a perspective view showing a state in which a box cover of a sales box that can be displayed on a product shelf of the present invention is opened.

FIG. 4 is a configuration diagram of a business software use contract document of the present invention.

FIG. 5 is a flowchart of a business software service contract management method of the present invention.

[Explanation of symbols]

1 Business Software Service Operator's Computer 2 Web Application Server 2a Business Software Usage Contract Management Means 2x Business Software 3 Database Server 3a Software Usage Contract Management Database 3b Distribution Table 3c Customer Table 3d Usage History Table 3x Business Software Database 4 business processing terminal 5 optical code reader (bar code reader) 5a interface unit 6 computer of business software user / user 7 dealer 8 business software development company 8a business software 9 internet 10 sales box 10a double side cover 10b Box cover 10c Box body side surface 10d Opening (cutout window) 10e Box top surface 10f Box bottom surface 10g Box cover fixing unit 20 Business software use contract document 20a Use contract identification number and its pattern printing unit 20b 20f Application printing card 20e Application card usage contract identification number 20f Application printing service identification number 20f Application software identification code entry field 20g User information entry field 20h Explanation of registration method 20i Cut line 20j, 20k Crease when stored

──────────────────────────────────────────────────の Continued on the front page (51) Int.Cl. ⁷ Identification symbol FI Theme coat ゛ (Reference) B65D 5/52 B65D 5/42 C (72) Inventor Kuroi Seiichi 2-1-1 Nishishinjuku, Shinjuku-ku, Tokyo No. 1 Inside the Orbic Business Consultant Co., Ltd. (72) Inventor Tomohisa Takahashi 2-1-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo Inside Fob Term (Reference) 3E060 AA03 AB03 BA08 BB01 CB06 CB16 DA22 EA06 EA20

Claims (6)

[Claims] In a computer system of a service operator that provides enterprise business software via the Internet, a business software usage contract that a company / user wants to use, an identification number for identifying the business software usage contract, and a predetermined usage period are included. Shipping processing in which the printed business software use contract documents are stored in a sales box that can be displayed on the product shelf and sent to the store, and a company / user purchases the sales box at the store at the business software use contract fee And a contract management method for completing a contract and starting a service by a reception processing by a use contract application card sent by a company / user by entering the user information in a contract application card therein, The business software use contract documents include a use contract identification number for specifying in advance and a bar code or the like that encodes the software identification number. A pattern printing unit is also provided on the application card, and the computer system is provided with a logistics record for recording the use contract identification number of the document and its destination store. Table, its use contract identification number and a predetermined use period,
A use history table for sequentially recording the user information of the application card and its software use history information, a product identification number of business software purchased or used by the company / user up to the present, and a company name of the purchase or user; A software use contract management database comprising a customer table in which an address and an ID number and a password for accessing the computer system are recorded; a business software database required for various company business software; and the use contract identification number An optical code reading device such as a bar code reading device for reading a document, and means for recording a procedure of business software use contract management,
At least including various business software, when the sales box is shipped from a service operator to a store, reading the code pattern of the usage contract identification number with the optical code reading device; and Registering the shipped retailer in the distribution table, and reading the usage contract identification number of the application card sent by the business software user / user purchased at the shipped retailer with the optical code reader; Searching the logistics table for a number that matches the use contract identification number of the application card and checking the use contract identification number of the business software use contract document; The user information entered on the card is registered in the usage history table, and the user / user is notified of the completion of the procedure. Transmitting it over the Internet and confirming the usage contract, and if confirmed, transmitting the company / user ID number and password for accessing the computer system via the Internet and recording it in the customer table A contract management method for a service for providing business software on the Web, comprising at least steps. 2. The computer system according to claim 1, wherein a search is performed at a predetermined date and time by said use history table to determine whether a predetermined use period has elapsed in said business software use contract document. When the period of use has elapsed, a search is made by searching the distribution table for the store purchased by the company / user, and a notification is sent to the store. Then, "update" is described in the distribution table, the use period is extended in the use history table by a predetermined period, the end date is updated, and the completion of the update procedure is notified to the store. A service for providing business software on a Web, wherein the service is provided to a company / user via the Internet. Contract management method. 3. The computer system receives a request for a version upgrade procedure of the business software of the company / user from a store where the company / user has purchased the business software, and writes “version upgrade” in the distribution table. In the use history table, at least a step of additionally describing a version upgrade switching date, notifying the dealer of the completion of the version upgrade procedure, and transmitting the completed version upgrade procedure to the company / user via the Internet is provided. A contract management method for a service for providing the business software according to claim 1 or 2 on a Web. 4. The sales box has an opening at a position where the pattern printing section can be seen when the business software use contract document is stored, or the same pattern as the pattern printing section is provided on the outer surface of the sales box. 3. A sticking portion provided with a predetermined position for sticking a printed identification sheet, and a code pattern of a usage contract identification number can be efficiently read from outside the sales box.
Or a contract management method for a service for providing the business software described in 3 above on a Web. 5. When the sales box has an opening, a cubic box main body having a thickness capable of being self-supported by a printable material, and a bottom surface of the box main body is formed so as to extend to cover a side surface. A double side lid having a cutout window corresponding to the opening on the extension surface thereof, and the pattern printing section of a business software use contract arranged in a gap between a box body side and the double side lid, the cutout window The identification number of the business software use contract document can be seen through the PC.
A contract management method for a service that provides the business software described in 2, 3, or 4 on a Web. 6. The user information according to claim 1, wherein the user information is at least a company name, an address thereof, a department in charge, a person in charge, and a product identification number of business software to be contracted.
Or a contract management method for a service for providing the business software described in 4 on the Web.