JP2002245305A - Product purchase support system - Google Patents

Abstract

(57) [Summary] [Problem] To provide information on a product required by a customer quickly and accurately and to enable simple and accurate order processing. The system includes a product information providing server, an automatic diagram server, an order processing server, and a product information database connected to a network, and provides product information based on a request from a customer terminal. , To accept orders. The product information providing server 2 includes a customer terminal 6
Search and provide various product information in response to requests from. The product is specified by searching the product specification database 11 based on the product specification information input from the customer terminal 6, extracting the corresponding product identification number, and providing it to the customer terminal 6 together with price information and delivery date. If there is a request, the drawing information is provided. If there is an order request, the order processing is performed using the order processing server 4.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention provides product information, in particular, precision machine parts such as linear guides and ball screws, and mechatronic products such as XY tables and DD motors. The present invention relates to a product purchase support system for receiving product orders.

[0002]

2. Description of the Related Art When designing mechanical equipment, it is important to consider precision mechanical parts such as linear guides and ball screws to be used and mechatronic products such as XY tables and DD motors. For the study, drawing data, CAD data, delivery date, and price are required, and when a product to be used is determined, it is important to accurately and surely notify the order.

Conventionally, when selecting and ordering precision mechanical parts and mechatronic products, the specifications of the products are checked with reference to a catalog, and after a corresponding product is found, a product identification number that differs depending on dimensional information or the like is specified. Next, the dealer was inquired about the delivery date, price, etc., and made an order notification.

However, there are a great number of precision machine parts and mechatronics products, and it is not easy to select an optimum product. Moreover, since a plurality of manual operations are required for inquiries and orders of products, accuracy is lacking. There was a problem that it took time.

[0005]

SUMMARY OF THE INVENTION An object of the present invention is to provide information on products required by customers quickly and accurately, and to enable simple and accurate order processing.

[0006]

According to the present invention, there is provided a product purchase support system for providing product information and supporting product purchase, comprising: a product information providing server connected to a network;
A product information database that manages various types of information on products to be provided, wherein the product information database holds information that associates product identification numbers with product specifications, and the product information providing server includes a customer terminal. When product specification information is input from the company via a network, the product information database is searched and the call number of the corresponding product is provided to the customer terminal.

Further, the product information database further holds information relating a product identification number and a product price, and the product information providing server stores the product information database in response to a request from a customer terminal. Searching and providing the price information of the corresponding product to the customer terminal.

[0008] The product information database further holds information relating a product identification number and a delivery date of the product, and the product information providing server operates in response to a request from a customer terminal. And providing the delivery date of the corresponding product to the customer terminal.

[0009] The product purchase support system of the present invention further includes drawing creation means for creating a drawing of the product using the drawing information of the product, and the product information database further includes a product identification number and a product identification number. The product information providing server holds information associated with the drawing information, and in response to a request from the customer terminal, causes the drawing creating means to create a drawing using the drawing information in the product information database, To provide.

[0010] The drawing information of the product to be provided includes CAD data.

Further, the product information database of the present invention further holds information in which a product number and a product number of another company's product are associated with each other. When a call number of another company's product is inputted, the product information database is searched and the product information of the corresponding product is provided to the customer terminal.

[0012] The product purchase support system of the present invention further includes order processing means for performing order processing using the product identification number, and the product information database further includes a product identification number and product sales management information. The product information providing server causes the order processing means to execute an order process for a product corresponding to the provided product identification number in response to a request from a customer terminal.

The product purchase support system of the present invention is used to support the purchase of precision machine parts such as linear guides and ball screws and mechatronic products such as XY tables and DD motors.

[0014]

DESCRIPTION OF THE PREFERRED EMBODIMENTS Embodiments of the present invention will be described with reference to FIGS. FIG. 1 is a diagram showing a schematic configuration of an embodiment of the present invention. The system of FIG. 1 includes a product information providing server 2, an automatic diagram server 3, an order processing server 4, and a product information database 1 connected to a network 5, and provides product information based on a request from a customer terminal 6. In addition, the order is received.

The product information database 1 stores and manages various types of information on products to be provided, and includes a product specification database 11, a conversion information database 12, a drawing information database 13, and a sales / production management information database 14. These databases need not necessarily be provided in such a section, and may be integrated. It is also preferable to associate them with each other.

The product specification database 11 stores a product identification number and a product specification in association with each other. The conversion information database 12 stores the identification numbers of products of other companies and the identification numbers of in-house products in association with each other. The drawing information database 13 stores the product identification number and the drawing information of the product in association with each other.
D data is also stored. The sales / production management information database 14 stores the product identification number, sales management information such as product price, delivery date, order information, and production management information in association with each other.

The product information providing server 2 retrieves and provides various kinds of product information in response to a request from the customer terminal 6. In order to specify the product, the product specification database 11 is searched based on the product specification information input from the customer terminal 6 to obtain the call number of the corresponding product. In this case, if there is no product identification number, a new product is created and acquired.

The information provided to the customer includes price information, delivery date, and drawing information in addition to the product identification number. Each information is stored in the sales and production management information database 14
And search from the drawing information database 13. Note that the drawing information search and drawing processing are preferably performed by the mutually connected automatic drawing servers 3 in view of processing load and the like, but may be performed by a server integrated with the product information providing server. The automatic drawing server 3 also provides the created drawing information.

Upon input of a product specification, the product information providing server 2 provides the customer terminal 6 with display information for supporting the specification input. Prior to specification of the product specifications, product specification information corresponding to the identification number of the product of another company is provided.
These pieces of information are stored in a memory (not shown) in the product information providing server 2.

The automatic drawing server 3 creates a drawing of the product using the drawing information of the product retrieved from the drawing information database 13 based on the instruction of the product information providing server 2 and provides the drawing to the customer terminal 6. According to customer's request, C
Also provides AD data.

When the product requested by the customer is specified and an order is requested, the order processing server 4 performs the order processing using the product identification number based on the instruction of the product information providing server 2. At that time, the information of the sales / production management information database 14 is used and the order details are stored.

Next, the general operation of the system shown in FIG. 1 will be described. FIG. 2 is a schematic flow when a customer receives provision of product information using the present system and places an order. Hereinafter, description will be made according to this flow. In this example, the product is a linear guide.

The customer connects the terminal 6 to the product information providing server 2 via the network and logs in (step 101). At the time of login, the product information providing server 2
Is sent to the customer terminal 6 to prompt the user to enter pre-registered ID information, an e-mail address, and a password, and perform user authentication. If you want to make a new registration,
By pressing the button 31 of, the processing shifts to the new registration processing. Since there are various methods for the registration process itself, the description is omitted. The e-mail address at the time of login can be made unnecessary or omitted. In this case, the e-mail address registered at the time of the registration process is used for contacting the customer.

When the user authentication is completed, the product information providing server 2 sends the customer request input screen information as shown in FIGS. 4 to 6 to the customer terminal 6 to urge the customer to input (step 102). First, on a screen as shown in FIG. 4, a product specification is input to specify a product. In-house specifications (N
When specifying a product by inputting SK specifications), area 4
Input or select the NSK specification item shown in FIG. At this time, the option specifications in the area 43 are changed if necessary because the standard data is displayed. When specifying a product similar to the previously input product, the customer presses the reference button 47 shown on the display screen of FIG. 4 and the customer uses this system within a certain period of time in the past (for example, January). It is also possible to display a list (not shown) of the products with the obtained spare numbers and select and specify them from the list. In this case, the customer terminal 6 needs to hold a usage history for a certain past period for each customer.

If necessary, a selection screen for providing request information shown in FIG. 5 is displayed, and necessary information is selected. At this time, when requesting drawing information, a drawing specification selection screen shown in FIG. 6 is further displayed, and drawing specification is instructed. The order of input based on the screens shown in FIGS. 4 to 6 is arbitrary.

Note that the option specifications in the area 43 can be input by displaying a pop-up screen and selecting it. In the example of FIG. 4, the input using the pop-up screen can be performed for the mounting specification, the lubricator position, the dust prevention, the rail dimensions, and the bellows. By pressing the pop-up screen display buttons 51 to 55, the input of FIGS.
A pop-up screen as shown in FIG. 14 is displayed.

When the pop-up screen display button 51 is pressed, the mounting specifications as shown in FIG. 9, for example, the single-row / parallel division of the assembling specification, W2 and W3 of the assembling width (W2 and W3 are the mounting reference surfaces of the guide rails) A pop-up screen for inputting the distance from the mounting reference plane of the bearing) is displayed, and a graphic 91 corresponding to the selected mounting specification is displayed. If you press the OK button 92 after selecting the mounting specifications, or if you press the Cancel button 93 to cancel the process,
It returns to the screen shown in FIG.

When the pop-up screen display button 52 is pressed, a pop-up screen for inputting a lubricator position as shown in FIG. 10 is displayed, and a mounting position of a grease nipple or a pipe joint at the time of assembly can be designated. When the end face standard is selected, the standard mounting position is designated, and the standard mounting position is displayed on the graphic 101 indicating the bearing. When the end face designation is selected, a mounting position other than the standard position can be selected. Designation of the mounting position is shown in FIG.
By clicking with a mouse. In this example,
By clicking the mouse, the position of the lubricator in the bearing part is inverted and specified. The functions of the OK button 102 and the cancel button 103 are the same as those in the screen of FIG.

When the pop-up screen display button 53 is pressed, a pop-up screen for inputting the rail dimensions as shown in FIG. 11 or 12 is displayed, and various dimensions based on the rail length specified in the basic specification are displayed. It becomes possible to specify. FIG. 11 is an example of a display screen in the case of one rail, and FIG. 12 is an example of a display screen in the case of two rails. When this screen is displayed, the standard values of the dimensions are displayed. To change the dimensions, delete the standard values and enter the designated values. The calculation buttons 111 and 121 are pressed to automatically calculate the rail dimensions, and execute the calculation when the input value is zero or when the input area is blank. OK button 11
The functions of the buttons 2 and 122 and the cancel buttons 113 and 123 are the same as those in the screen of FIG.

When the pop-up screen display button 54 is pressed, a pop-up screen as shown in FIG. 13 is displayed.
Input of dustproof specification becomes possible. Here, NSKK1 is
It is a lubricant supply unit / seal member in which a resin contains lubricating oil. The functions of the OK button 131 and the cancel button 132 are the same as those in the screen of FIG.

In the case of only estimation, the specification of the bellows can be entered. When the pop-up screen display button 55 is pressed, a pop-up screen as shown in FIG. Enter a number. The functions of the OK button 141 and the cancel button 142 are the same as those in the screen of FIG.

When the consideration button 44 is pressed after the above input is completed, the input specification information is transmitted to the product information providing server 2. The product information providing server 2 searches the product specification database 11 and acquires the product identification number of the corresponding product. In addition, sales and
The production management information database 14 is searched to extract price information and delivery date. Then, the information is transmitted to the customer terminal 6 (step 103). At this time, if the catalog data and the schematic drawing information of the candidate products are also transmitted, the selection of the customer becomes easy. In step 103, when a product is selected and transmitted to the product information providing server 2, the product information providing server 2
Transmits the answer screen shown in FIG. 7 to the customer terminal 6 (step 105). If there is only one candidate for the product,
Steps 103 and 104 can be omitted.

If the user is satisfied with the provided result, the user presses the OK button 71 to return to any of the screens shown in FIGS. 4 to 6, and presses the request button 45. When requesting the drawing information, the product information providing server 2 instructs the automatic drawing server 3 to create a drawing, so that the information drawn by the automatic drawing server 3 is supplied by the requested method (for example, e-mail). Is done. The same applies to CAD data.

In order to place an order immediately after the provision of the product information, the order button 46 is pressed on any of the screens shown in FIGS. 4 to 6 to request an order. When the order request is transmitted to the product information providing server 2, the product information providing server 2
The order processing is instructed to the order processing server 4 and necessary information is transferred. Since there are various methods for order processing using a network, description thereof will be omitted.

Next, a case where the product specifications are input from the reference numbers of the products of other companies will be described. The item number of the area 41 is input or selected on the screen of FIG. FIG. 8 shows an execution button 48 after inputting in the area 41.
It is an example of a display screen when is pressed. When the execution button 48 is pressed, the input information in the area 41 is transmitted to the product information providing server 2, and the product information providing server 2 searches the conversion information database 12 to extract the corresponding company's call number, and further, The product specification database 11 is searched and the specification of the product with the one identification number is sent to the customer terminal 6. The sent product specifications are displayed in areas 42 and 43 as shown in FIG. Subsequent operations are the same as those described above, and a description thereof will be omitted. It should be noted that the execution button 48 is omitted, and after inputting the reference number of the product of another company, the review button 44 is pressed to display the reference number of the own product (NSK product) on the customer terminal 6 as shown in FIG. Is also good.

Further, a service for re-requesting existing drawings can be provided. In this case, a request for re-drawing of a drawing can be selected in the request contents of FIG. Then, when the request button 44 is pressed, the product information providing server 2 instructs the automatic drawing server 3 to create a drawing, so that the information drawn by the automatic drawing server 3 is supplied by a requested method (for example, e-mail). Is done.

[0037]

As is clear from the above description, according to the present invention, information on products required by customers can be provided quickly and accurately, and simple and accurate order processing can be performed.

[Brief description of the drawings]

FIG. 1 is a diagram showing a schematic configuration of an embodiment of the present invention.

FIG. 2 is a diagram showing a schematic operation flow of the system of FIG. 1;

FIG. 3 is a display example of a customer terminal at the time of login.

FIG. 4 shows an example of a customer request input screen

FIG. 5 is an example of a selection screen of provision request information.

FIG. 6 shows an example of a drawing specification selection screen.

FIG. 7 is an example of an answer screen

FIG. 8: Display example when entering compatible products

FIG. 9 shows an example of a pop-up screen for inputting mounting specifications.

FIG. 10 is an example of a pop-up screen for inputting a lubricator position;

FIG. 11 shows an example of a pop-up screen for inputting rail dimensions in the case of one rail.

FIG. 12 shows an example of a pop-up screen for inputting rail dimensions in the case of two rails.

FIG. 13 shows an example of a pop-up screen for inputting dustproof specifications.

FIG. 14 is an example of a pop-up screen for inputting bellows specifications

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 ... Product information database 2 ... Product information providing server 3 ... Automatic figure server 4 ... Order processing server 5 ... Network 6 ... Customer terminal 11 ... Product specification database 12 ...・ Conversion information database 13 ・ ・ ・ Drawing information database 14 ・ ・ ・ Sales / production management information database

──────────────────────────────────────────────────続 き Continued on the front page (51) Int.Cl. ⁷ Identification symbol FI Theme coat ゛ (Reference) G06F 17/60 ZEC G06F 17/60 ZEC

Claims (8)

[Claims] 1. A product purchase support system for providing product information and supporting product purchase, comprising: a product information providing server connected to a network; a product information database for managing various types of information on a provided product; The product information database holds information relating product identification numbers and product specifications, and the product information providing server, when product specification information is input from a customer terminal via a network A product purchase support system that searches the product information database and provides a call number of a corresponding product to the customer terminal. 2. The product purchase support system according to claim 1, wherein the product information database further holds information that associates a product identification number with a product price. A product purchase support system for searching the product information database in response to a request from a customer terminal and providing price information of a corresponding product to the customer terminal; 3. The product purchase support system according to claim 1, wherein the product information database further holds information relating a product identification number and a delivery date of the product. A providing server searches a product information database in response to a request from a customer terminal and provides a delivery date of a corresponding product to the customer terminal. 4. The product purchase support system according to claim 1, further comprising a drawing creating unit for creating a drawing of the product using drawing information of the product, wherein the product information The database further holds information relating the product identification number and the drawing information of the product, and the product information providing server sends the drawing of the product information database to the drawing creating means in response to a request from a customer terminal. A product purchase support system for creating a drawing using information and providing the drawing to the customer terminal. 5. The product purchase support system according to claim 4, wherein the drawing information of the product includes CAD data. 6. The product purchase support system according to claim 1, wherein the product information database further stores information in which a product identification number is associated with a product identification number of another company's product. The product information providing server searches the product information database when a call number of another company's product is input from a customer terminal via a network, and provides product information of the corresponding product to the customer terminal. Product purchase support system. 7. The product purchase support system according to claim 1, further comprising order processing means for performing an order process using a product identification number, wherein the product information database further comprises: The product information providing server holds, in response to a request from a customer terminal, order processing of a product corresponding to the provided product identification number, in accordance with a request from a customer terminal. In the order processing means. 8. The product purchase support system according to claim 1, wherein the product is a precision mechanical part such as a linear guide and a ball screw, and a mechatronic product such as an XY table and a DD motor. A product purchase support system.