JP2002236778A - Device, method and program for managing evaluation information - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a device, a method and a program for managing evaluation information for obtaining a large amount of information which indicates a reliable personal opinion as a judgement material necessary when a user decides whether amusement facilities, etc., are to be utilized or not and to provide a recording medium. SOLUTION: The device is provided with a means for storing evaluation information concerning a service such as an amusement service utilized by a user, a means for judging whether the user performing access via a communication network has already utilized the service or not, a means for permitting the evaluation information storing means to write evaluation information with respect to the service by the user when the user is judged to have already utilized the service and a means for permitting the reading of evaluation information concerning the service which is stored in the means for storing evaluation information by the user when the user who performs access is judged not to have utilized the service yet.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an evaluation information management apparatus, an evaluation information management method, and an evaluation information management program, and more particularly, to a product sales service in a store for products such as books, and entertainment in a movie theater or an amusement park. The present invention relates to an evaluation information management device, an evaluation information management method, and an evaluation information management program for managing evaluation information on services and the like received by users who use a facility providing service when using such entertainment facilities and the like.

[0002]

2. Description of the Related Art Conventionally, when deciding whether or not to use a store or an entertainment facility, for example, many people go to a movie theater to watch a movie, rent a rental video, or watch a movie. When deciding whether to stop, we collect information about the movie and make a decision based on that information.

[0003] However, information about the movie is
Depending on the information supplied by the distributor of the movie or the criticism of the movie critic, the content of the information may be uneven. Further, with the recent rapid development of the Internet, such information can be obtained using the Internet.

[0004] Further, the Internet provides a large amount of information indicating personal opinions posted on personal homepages in addition to the above-mentioned official information and information from experts. Recently, such personalized information has also become an important factor in deciding whether to use an entertainment facility.

[0005]

However, there has been a problem that the information in which the above-mentioned personal opinion is shown has no guarantee about its contents and may lack credibility. The present invention has been made in order to solve the above-described problems, and has provided a large amount of credible personal opinions as a judgment material when deciding whether to use an entertainment facility. It is an object of the present invention to provide an evaluation information management device, an evaluation information management method, an evaluation information management program, and a recording medium on which the program can be obtained.

[0006]

In order to solve the above problems, the present invention employs the following configuration. That is,
According to one aspect of the present invention, the evaluation information management device of the present invention includes: an evaluation information storage unit configured to store evaluation information on the service of a user using the service; and a user accessing via a communication network. Determining means for determining whether or not the user has already used the service; and determining that the user who has accessed the service has already used the service by the determining means; Writing permission means for permitting the writing of information into the evaluation information storage means; and if the accessing user is judged by the judging means not to use the service, the evaluation by the user is performed. Browsing permission means for permitting browsing of the evaluation information on the service stored in the information storage means And it features.

[0007] Thus, when trying to use a service of a movie theater or the like from now on, it is possible to judge whether or not to use the service after obtaining evaluation information from a person who has already used the service in advance. If the content is not proper, the time to go to the place, the entrance fee, the transportation cost, etc. are not wasted. In addition, since information cannot be provided unless the user is the person who actually uses the information, incorrect information provision due to mischief or the like can be prevented, and correct evaluation information can always be provided.

[0008] Preferably, the evaluation information management device of the present invention is configured such that a user's entrance is confirmed at a place where the service is provided, and an identification corresponding to the entrance confirmation performed with the user. It is preferable that the apparatus further comprises an entrance confirmation unit for confirming information, and that the writing permission unit permits the writing of the evaluation information when the accessing user indicates the identification information confirmed by the entrance confirmation unit. .

[0009] With this, it is possible to easily determine whether or not the user actually uses the service, and it is possible to provide reliable evaluation information. Preferably, the evaluation information management device of the present invention is a payment management means for managing payment of an information provision fee to the user based on writing of the evaluation information on the service in the evaluation information storage means. It is desirable to further include

[0010] Preferably, the evaluation information management apparatus of the present invention further includes a collection management means for managing collection of an information browsing fee for a user who has viewed the evaluation information on the service. Preferably, in the evaluation information management device of the present invention, it is preferable that the evaluation information is information in which evaluations by a plurality of users are quantified and totaled.

[0011] Thus, the comparison with other services is facilitated by the quantified evaluation information. Preferably, the evaluation information management device of the present invention further includes an evaluator ranking unit that ranks the evaluator according to a degree of whether the evaluation information provided by the evaluator is appropriate or not. When the evaluation by the user is quantified, it is desirable to take into account the rank of each evaluator and to weigh the evaluation of the evaluator with a higher rank.

[0012] Thus, it is possible to avoid wrong evaluation due to evaluator's mischief or lack of experience, and to provide more appropriate evaluation information. Preferably, the evaluation information management device of the present invention includes a fee presenting unit for presenting a fee for the service to a user, and a fee changing unit for changing the service fee by a provider of the service. Is desirable.

[0013] Preferably, the evaluation information management apparatus of the present invention further comprises a ticket selling means for accepting a ticket for a service desired by the user for sale or reservation, and a fee for presenting the price of the ticket to be sold to the user. It is desirable to further include presentation means and charge changing means for changing the ticket sales charge by the service provider.

Thus, the service provider can always set an appropriate usage fee in accordance with the user's evaluation on the service, and can control the number of visitors and the profit. Preferably, in the evaluation information management device according to the present invention, the service is a movie watching service provided by a movie theater, and the writing permission unit includes:
A plurality of users who have not yet viewed the movie are permitted to write evaluation information such as criticism and impressions on the movie by a plurality of users who have watched the movie in an electronic bulletin board or electronic conversation format. It is desirable to permit the user to view the evaluation information written in the electronic bulletin board or electronic conversation format.

[0015] Thus, it is possible to provide a place where people who watch the same movie enjoy a conversation about the movie by using an electronic bulletin board or an electronic conversation format. Also, those who have not watched the movie can see the contents of the conversation and get information about the movie, and use it as a judgment material to judge whether it is actually worth visiting the movie theater for themselves. be able to.

Preferably, the evaluation information management apparatus of the present invention enables a plurality of users to simultaneously view a moving image such as a digest version of the movie, and the plurality of users can view the moving image while viewing the moving image. It is desirable to exchange information such as reviews and impressions in an electronic conversation format.

[0017] Preferably, the evaluation information management device of the present invention is a stub which has a right to receive an additional service related to the service for a user who has purchased an electronic ticket of the service and used the service. It is preferable to transmit the identification information of the stub to another user via the communication network.

Preferably, in the evaluation information management apparatus according to the present invention, the entry confirmation is obtained by exchanging identification information with a portable terminal owned by a user at a place where the service is provided. It is desirable.

[0019]

Embodiments of the present invention will be described below in detail with reference to the drawings. FIG. 1 is an overall configuration diagram of a system to which the present invention is applied. In FIG.
The evaluation information management server (evaluation information management device) 1 is connected to a user terminal 3a, an amusement service provider terminal 4, a movie distribution company terminal 5, a movie theater via a network 2 which is a telecommunication line represented by the Internet or the like. Installation terminal 6, venue installation terminal 7, and wireless communication carrier terminal 8
Is connected to

The theater setting terminal 6 transmits and receives data by performing infrared communication with the user portable terminal 3c, and the venue setting terminal 7 performs data communication by performing infrared communication with the user portable terminal 3c. Sending and receiving
The wireless communication carrier terminal 8 transmits and receives data by performing wireless communication with the user portable terminal 3b.

In such a configuration, the evaluation information management server 1 evaluates the evaluation information on the entertainment service of a user who uses an entertainment service (amusement park, movie, etc.) provided by an amusement service providing company or a movie distribution company. It is stored in an information database. The evaluation information is transmitted from the user terminal 3a, the user portable terminal 3b, or the user portable terminal 3c to the evaluation information management server 1 via the network 2.

Further, the evaluation information management server 1 includes means for determining whether or not a user who has accessed the user terminal 3a or the like via the network 2 is a user who has already used the entertainment service. I have. Whether or not the user has used the service is determined by the venue setting terminal 7 where the user carries the user mobile terminal 3c and the user mobile terminal 3c is installed at the place where the service is provided. ,
Alternatively, it is performed by receiving, from the movie theater installation terminal 6, information on entry confirmation indicating that the service has been provided.

When it is determined that the accessing user has already used the entertainment service by the determining means, the evaluation information management server 1 stores the evaluation information on the entertainment service by the user. If writing to the evaluation information database is permitted, and it is determined that the user who has accessed by the determining means has not yet used the entertainment service, the user is stored in the evaluation information database by the user. Permission to view evaluation information on the entertainment services.

Further, the evaluation information management server 1 manages payment of an information provision fee to the user based on the fact that the evaluation information on the entertainment service is written in the evaluation information database, and also relates to the entertainment service. Manage the collection of information browsing fees for users who have viewed the evaluation information.

The evaluation information management server 1 has a network 2
Via the Internet, accepts tickets or reservations for entertainment services desired by the user, presents the price of the tickets to be sold to the user terminal 3c or the like owned by the user, or displays the entertainment services based on the evaluation information. Or the selling price of the above-mentioned ticket by the provider can be changed.

FIG. 2 is a circuit configuration diagram of the evaluation information management server to which the present invention is applied. 2, the evaluation information management server includes a CPU 11, an input device 12, a display device 13, a printing device 14, a RAM 15, and a storage device 16 connected to a bus 10.

The storage device 16 stores programs, data, and the like in advance. The storage device 16 stores a program such as a magnetic recording medium, an optical recording medium, or a semiconductor memory.
The configuration includes a recording medium 17 readable by the PU 11. The recording medium 17 includes a portable medium such as a CD-ROM and a fixed medium such as a hard disk. Also,
The programs and data stored in the recording medium 17 are as follows:
A configuration may be adopted in which a part or all of the information is received from a server or a client via a transmission medium such as a communication line, and the recording medium 17 may be a recording medium of a server configured on a network. . Further, the program may be configured to be transmitted to a server or a client via a transmission medium such as a communication line, and installed in these devices.

That is, the software shown in the flowchart for realizing the system of the embodiment described below supplies a memory such as a ROM or a RAM 15 recorded in the form of a program code and a recording medium 17 to an evaluation information management server, It is also achieved by the computer of the information management server reading and executing the program code.

In this case, the program code itself read from the recording medium 17 implements the novel function of the present invention, and the recording medium or the like on which the program code is recorded constitutes the present invention. As a portable recording medium for supplying the program code, the above-mentioned CD-RO
M and hard disk, for example, floppy (registered trademark) disk, optical disk, magneto-optical disk, CD-
R, DVD-ROM, DVD-RAM, magnetic tape, nonvolatile memory card, ROM card, various recording media recorded via a network connection device (in other words, a communication line) such as e-mail and personal computer communication. Can be used.

When the computer executes the program code read out on the memory, the functions of the embodiment described later are realized, and the O / O running on the computer is executed based on the instruction of the program code.
S performs part or all of the actual processing, and the processing also realizes the functions of the embodiments described later.

Further, after the program code read from the recording medium 17 is written to a memory provided in a function expansion board inserted into the computer or a function expansion unit connected to the computer, the program code is read based on the instruction of the program code. Then, the CPU or the like provided in the function expansion board or the function expansion unit performs part or all of the actual processing, and the processing can realize the functions of the embodiments described later.

Next, an embodiment of the present invention will be specifically described with reference to FIGS. FIG. 3 is a diagram for explaining an evaluation information database that stores evaluation information. In FIG. 3, for example, “XX” provided by “Company A”
The set fee for a “movie” called “Appleworks” is “$ 20
00 (2000 yen) ", but among those who watched the movie, the evaluation A was" 15 ", the evaluation B was" 35 ", and the evaluation C was" 128 ". ¥ 1620
(1620 yen) "
(300 yen) "is shown. As described above, the evaluation information is information obtained by quantifying the evaluations of a plurality of users and summing them up.

FIG. 4 is a diagram for explaining the ticket purchase / visitor management database. In FIG. 4, for example, three tickets for an entertainment service with a title / service name of “XX device apple” are issued, and for each ticket number, user identification information, (mobile phone number or user ID), a visitor check number (password), and a stub number (password).

For example, when a mobile phone owned by an individual is used as the user terminal, the user is uniquely identified by using a telephone number stored and set in the mobile phone as a user identification number. In addition, by directly receiving the telephone number information transmitted from the mobile phone in the ticket purchase process and the entrance check process described later, unauthorized use by anyone other than the owner of the mobile phone can be prevented. Also, the user authentication process can be automated without the user manually inputting the user identification number from the user terminal.

FIG. 5 is a diagram for explaining the evaluator ranking database. In FIG. 5, for example, “A” whose user identification information is “090-****-****” means that the rank as an evaluator is “A” and the point is “2362”. It is shown that the evaluation result of "Mr. A" with respect to "the apple of OO device" is "C".

FIG. 6 is a flowchart showing the flow of the service request process. When the service request processing executed in the evaluation information management server 1 is started, step S
At 61, a request for service is received from the user terminal 3a or the like, and at step S62, a genre selection screen is transmitted.

FIG. 7 is a diagram showing a display example of a genre selection screen. In FIG. 7, the genres that can be selected include a movie (1), an exhibition (2), a play (3), an amusement park (4), a concert (5), and the like. Returning to the description of FIG. 6, in step S63, a genre selected (instructed) by the user from among the genres is received from the user terminal 3a or the like, and in step S64, an evaluation information operation screen of the selected genre is transmitted. I do. For example, when a movie is selected as a genre, an evaluation information operation screen for a movie is transmitted.

FIG. 8 is a diagram showing a display example of a genre-based evaluation information operation screen. The display example of FIG. 8 is an evaluation information operation screen when a movie is selected as a genre. FIG.
For example, for example, the setting fee for the title “Apple device apple” is “$ 2000 (2000 yen)”, the discount amount is “$ 300 (300 yen)”, and the evaluation fee is “$ 1620”.
(1620 yen) ", among those who watched the movie, the evaluation A was" 15 ", the evaluation B was" 35 ", and the evaluation C was" 128 "
Have been shown to be human. This information (data)
Are stored in the evaluation information database described with reference to FIG.

Also, by clicking [Go to Evaluation Criteria Confirmation Screen], you can jump to the homepage for confirming the evaluation criteria that is the link destination, and click [Go to Evaluator Ranking List Screen] to link to the destination. You can jump to the home page of the evaluator ranking list, and click [Go to chat room].
You can jump to the homepage of the chat room that is the link destination, click the [Go to bulletin board] to jump to the homepage of the bulletin board that you link to, and click [Go to the ticket purchase] to purchase the ticket that is the link destination. You can jump to the homepage for

Returning to the description of FIG. 6, in step S65, operation information from the user terminal 3a or the like designated by the user on the evaluation information operation screen transmitted in step S64 (the link destination set in the evaluation information operation screen) Instruction operation). Then, it is determined in step S66, S7 which operation is the instruction operation received in step S65.
2. The determination is made in S74, S76, S78, and S80.

First, in step S66, it is determined whether an evaluation rank has been selected. That is, the item of each number of persons in “evaluation number by evaluation rank” shown in FIG.
(For example, [15] indicating the number of people who ranked “OO device apple” in rank “A”) is determined.

If the evaluation rank has been selected in step S66 (step S66: Y), in step S67, the user identification number is received from the user terminal 3a.
Subsequently, in step S68, the visitor check number is received from the user terminal 3a. The visitor check number is obtained by the user terminal 3a receiving the number assigned by the evaluation information management server from the movie theater installation terminal 6 or the venue installation terminal 7 in an entrance check process described later. In step S69, this visitor check number is compared with the visitor check number (password) stored in the ticket purchase / visitor management database, and the user of this "user identification number (user identification information)" It is determined whether the entrance check (entrance confirmation) has been completed.

If it is determined in step S69 that the entrance check has been completed (step S69: Y)
In step S70, a setting is made to allow the user terminal 3a or the like used by the user to write into the evaluation information management database (see FIG. 3) using the user terminal 3a or the like. , Step S71
, 1 is added to the number of selected evaluation ranks of the selected title / service name. Then, the process returns to step S65. If the evaluation rank has not been selected in step S66 (step S66: N), the process proceeds to step S72.

Second, in step S72, it is determined whether or not the evaluation criterion check is selected. That is,
In order for the user to confirm the contents of the evaluation criterion, it is determined whether or not “to the evaluation criterion confirmation screen” shown in FIG. 8 is instructed. If the evaluation criterion confirmation is selected in step S72 (step S72: Y), an evaluation criterion confirmation screen is transmitted to the user terminal 3a or the like in step S73. Then, the process returns to step S65. Step S
If the evaluation criterion confirmation has not been selected in step 72 (step S72: N), the process proceeds to step S74.

FIG. 9 is a diagram showing a display example of the evaluation criterion confirmation screen. In FIG. 9, there are A, B, C, D, E, and the like as evaluation criteria in descending order of evaluation. Returning to the description of FIG. 6, thirdly, in step S74, it is determined whether a chat / bulletin board has been selected. That is, FIG.
[Go to chat room] or [Go to bulletin board]
It is determined whether or not is instructed.

If the chat / bulletin board has been selected in step S74 (step S74: Y), the process proceeds to step S74.
At 75, a chat / bulletin board process is executed. FIG.
0 is a flowchart showing the flow of the chat / bulletin board process. FIG. 11 is a diagram illustrating a display example of a chat / bulletin board screen.

First, in step S101 in FIG. 10, the title / service name selected by the user sent from the user terminal 3a is received. Then, in step S102, the user identification number is received from the user terminal 3a, and subsequently, in step S103, the visitor check number is received from the user terminal 3a. The visitor check number is obtained by the user terminal 3a receiving the number assigned by the evaluation information management server from the movie theater installation terminal 6 or the venue installation terminal 7 in an entrance check process described later. In step S104, this visitor check number is compared with the visitor check number (password) stored in the ticket purchase / visitor management database, and the user of this "user identification number (user identification information)" It is determined whether the entrance check (entrance confirmation) has been completed.

If it is determined in step S104 that the entrance check has been completed (step S104: Y), in step S105, the user terminal 3a or the like used by that user is compared with the user terminal 3a or the like. Is set to permit writing to the evaluation information management database (see FIG. 3) using the key, and the process proceeds to step S106.

On the other hand, if the evaluation rank has not been selected in step S104 (step S104: N), the process proceeds to step S106. Then, in step S106, transmission / reception processing of chat data or transmission / reception processing of bulletin board data is executed. Regarding the chat data transmission / reception processing or bulletin board data transmission / reception processing,
For example, in the case where the service is a movie viewing service provided by a movie theater, evaluation information such as criticism and impressions on the movie by a plurality of users who have watched the movie is omitted because the technology is a well-known technology. Is written in an electronic bulletin board or an electronic conversation format, or the evaluation information written in the electronic bulletin board or the electronic conversation format is viewed for a plurality of users who have not yet watched the movie. Furthermore, a moving image such as a digest version of the movie can be viewed simultaneously by a plurality of users, and the plurality of users can exchange information such as reviews and impressions in an electronic conversation format while viewing the moving image. . Also, by selecting and instructing a stub request or a stub transfer on the chat / bulletin board screen, it is possible to convey a request to transfer or transfer the stub.

When the chat or the writing to the bulletin board is completed, in step S107, when the user uses the service, the movie is transmitted from the theater setting terminal 6 or the venue setting terminal 7 to the user portable terminal 3c. In addition, the identification information of the stub having the right to receive the additional service related to the above service (stub number (password) in FIG. 4)
(See References).

The identification information of the stub has a right to a user who has purchased an electronic ticket of the service and used the service to receive an additional service related to the service. Further, the identification information of the stub can be transmitted to another user via the communication network.

If there is a stub applicant in step S107 (step S107: Y), the process proceeds to step S107.
At 108, it is determined whether or not there is a person who transfers the stub. In step S109, if there is a stub transferor (step S108: Y), the stub number (password) of the stub transferer is deleted from the ticket purchase / visitor management database, and moved to the stub applicant. Step S110
Proceed to.

In step S107, if there is no stub applicant (step S107: N), if there is no stub transferor in step S108 (step S108: N), and after step S109, a chat or bulletin board is executed in step S110. It is determined whether or not the process has been completed, and if not completed (step S110: N)
Returns to step S106.

Referring back to FIG. 6, after the chat / bulletin board process, the process returns to step S65. Also, chat /
When a bulletin board has not been selected (step S74: N)
Proceeds to step S76. Fourth, in step S76, it is determined whether ticket purchase has been selected. That is, it is determined whether or not [To ticket purchase] shown in FIG. 8 is instructed.

If ticket purchase is selected in step S76 (step S76: Y), step S77
, A ticket purchase process is executed. FIG. 12 is a flowchart showing the flow of the ticket purchase process. First, in step S121, the title / service name selected by the user sent from the user terminal 3a is received, and in step S122, the user identification number (user identification information) is received from the user terminal 3a. . Then, in step S123, the discount fee is subtracted from the set fee stored in the evaluation information database described with reference to FIG. 3 (set fee-discount fee), and the subtracted value is set as the sales fee.

In step S124, step S1
A new ticket number is assigned in response to the purchase of the ticket at the sales price obtained in step 23, and is additionally registered in the ticket purchase / visitor management database described with reference to FIG. 4 in step S125. Then, a ticket purchase price is collected at a later date for the user to which the ticket number is assigned.

Returning to the description of FIG. 6, after the above-mentioned ticket purchase processing, the flow returns to step S65. If the ticket purchase has not been selected (step S76: N), the process proceeds to step S78. Fifth, in step S78,
It is determined whether the discount has been selected. That is, it is determined whether the item of “discount” shown in FIG. 8 (for example, “$ 300”) is instructed.

If discount has been selected in step S78 (step S78: Y), a discount setting process is executed in step S79. FIG. 13 is a flowchart showing the flow of the discount setting process. First, step S
At 131, the ID and the password sent from the amusement service providing company terminal 4 are received,
Authentication is performed, and in step S132, it is authenticated that the provider is the provider of the selected title / service name.

Then, in step S133, if an approval from the amusement service providing company (indicating that the fee is discounted from the amusement service providing company terminal 4) is received (step S133: Y),
In step S134, the discount fee is received, and in step S135, the discount fee is set in the evaluation information database described with reference to FIG.

Returning to the description of FIG. 6, after the above discount setting processing, the flow returns to step S65. If the discount has not been selected (step S78: N), the process proceeds to step S80. Returning to the description of FIG. 6, sixthly, in step S80, it is determined whether the evaluator evaluation is selected.
That is, it is determined whether or not “to the evaluator ranking list screen” shown in FIG. 8 is instructed.

If the evaluator evaluation is selected in step S80 (step S80: Y), the evaluator ranking list screen is sent to the user terminal 3a, and in step S81, the evaluator ranks the evaluator according to the evaluation for the evaluator. Change points and rank. Then, the process returns to step S65.

If the evaluator evaluation is not selected in step S80 (step S80: N), step S82
In, judge whether it is the end, if not finished
(Step S82: N) Return to step S65. FIG. 14 is a diagram illustrating a display example of the evaluator ranking list screen.

In FIG. 14, for example, the evaluation rank of the evaluator “A” is “A” and the point is “2362”.
It is. Then, the point of the evaluator is adjusted by specifying one of [good], [normal], and [bad]. FIG. 15 is a flowchart showing the flow of the entrance check process.

The above-mentioned entrance check processing is executed in the theater setting terminal 6 or the venue setting terminal 7. First,
In step S151, the movie theater installation terminal 6 or the venue installation terminal 7 set at the entrance of the movie theater or the venue uses the infrared communication port to transmit the user portable terminal 3
b) receives the user identification number (user identification information) from
In step S152, a purchase ticket number purchased by the user is searched from the ticket purchase / visitor management database.

Then, in a step S153, it is determined whether or not a ticket for the movie title or service in the movie theater or the venue has been purchased. If it is determined in step S153 that the ticket has not been purchased (step S153: N), for example,
The ticket purchase processing described with reference to FIG. 12 is executed.

On the other hand, when it is determined in step S153 that the ticket has been purchased (step S153: Y)
Assigns an entrance check number and a stub number in step S154 and stores them. Then, the entrance check number and the stub number are transmitted to the user terminal 3a.

FIG. 16 is a flowchart showing the flow of the evaluation fee calculation process. In step S161, a title / service name is selected. And step S
In 162, the number of persons evaluated according to the evaluation rank is corrected by the rank of the evaluator. In other words, the above evaluators are ranked according to the degree of whether the evaluation information provided by the evaluator is appropriate or not. When the evaluations by a plurality of users are quantified, the rank of each evaluator is changed. Considering and weighting the evaluation of the evaluator with a higher rank, it is quantified.

In step S163, an average discount expected value is calculated based on each expected discount of the evaluation standard and the corrected distribution of the number of evaluated persons for each evaluation rank. In step S164, the calculated average discount expected value is subtracted from the set fee. The value is set to the evaluation fee, and in step S165, the point of the evaluator is increased or decreased depending on whether the evaluation of each evaluator is close to or apart from the average discount expected value. The evaluator who performs an appropriate evaluation closer to the average discount expectation value gets more points.

Then, in step S166, it is determined whether or not the processing has been completed, and if not completed (step S16).
6: N) returns to step S161. The program for realizing each function shown in the flowcharts of FIGS. 6, 10, 12, 13, 15, and 16 is a program code readable by the CPU of the evaluation information management device (evaluation information management server). And stored in various recording media such as a ROM, a hard disk, and a CD-ROM. Further, these programs can be transmitted in the form of program codes via a transmission medium such as a network line (communication line).

As described above, the embodiments of the present invention have been described with reference to the drawings. However, the present invention is not limited to the above-described embodiments, and the gist of the present invention is described below. Various configurations or shapes can be adopted without departing from the scope. In the embodiment of the present invention, not only the purchase confirmation but also the admission check is performed to further improve the reliability of determining whether or not the service has been used. However, the determination may be made only by the purchase confirmation. . In the embodiment of the present invention, the evaluation target is an entertainment service such as a movie watching provided by an entertainment facility. However, the evaluation target may be a product sales service such as a book provided by a store or the like. In this case, purchase and delivery confirmation of goods at a store cash register or the like is performed instead of entry confirmation at the venue-installed terminal. Further, similarly to the evaluation of the movie content, the user can evaluate the content of the book and the feeling of use of other products, and can browse the evaluation information.

[0071]

As described above, according to the present invention, when an entertainment service such as a movie theater is to be used in the future, it is necessary to obtain evaluation information from a user who has already used the information beforehand. It is possible to judge whether or not the content is what is expected of the user, so that the time to go to the place, the entrance fee, the transportation expenses, etc. are not wasted. In addition, since information cannot be provided unless the user is the person who actually uses the information, incorrect information provision due to mischief or the like can be prevented, and correct evaluation information can always be provided.

Further, according to the present invention, it is possible to easily determine whether or not a person actually uses the entertainment service, and to provide reliable evaluation information. Also,
According to the present invention, comparison with other entertainment services is facilitated by the numerical evaluation information.

Further, according to the present invention, erroneous evaluation due to evaluator's mischief or lack of experience can be avoided, and more appropriate evaluation information can be provided. According to the present invention,
The entertainment service provider can always set an appropriate usage fee in accordance with the user's evaluation of the entertainment service, and can control the number of visitors and profits.

Further, according to the present invention, it is possible to provide a place where people who watch the same movie enjoy a conversation about the movie by using an electronic bulletin board or an electronic conversation format. Also, those who have not watched the movie can see the contents of the conversation and get information about the movie, and use it as a judgment material to judge whether it is actually worth visiting the movie theater for themselves. be able to.

[Brief description of the drawings]

FIG. 1 is an overall configuration diagram of a system to which the present invention is applied.

FIG. 2 is a circuit configuration diagram of an evaluation information management server to which the present invention is applied.

FIG. 3 is a diagram for explaining an evaluation information database that stores evaluation information.

FIG. 4 is a diagram for explaining a ticket purchase / visitor management database.

FIG. 5 is a diagram for explaining an evaluator ranking database.

FIG. 6 is a flowchart illustrating a flow of a service request process.

FIG. 7 is a diagram showing a display example of a genre selection screen.

FIG. 8 is a diagram showing a display example of a genre-based evaluation information operation screen.

FIG. 9 is a diagram showing a display example of an evaluation criterion confirmation screen.

FIG. 10 is a flowchart illustrating a flow of a chat / bulletin board process.

FIG. 11 is a diagram showing a display example of a chat / bulletin board screen.

FIG. 12 is a flowchart showing the flow of a ticket purchase process.

FIG. 13 is a flowchart illustrating a flow of a discount setting process.

FIG. 14 is a diagram showing a display example of an evaluator ranking list screen.

FIG. 15 is a flowchart showing a flow of an entrance check process.

FIG. 16 is a flowchart illustrating a flow of an evaluation fee calculation process.

[Explanation of symbols]

 Reference Signs List 1 evaluation information management server 2 network 3a user terminal 3b, 3c user portable terminal 4 amusement service provider terminal 6 movie theater installation terminal 7 venue installation terminal 8 wireless communication operator terminal 10 bus 11 CPU 12 input device 13 display device 14 Printing device 15 RAM 16 Storage device 17 Recording medium

Claims (14)

[Claims] 1. An evaluation information storage unit for storing evaluation information on a service of a user who has used a service, and determining whether a user who has accessed the service via a communication network is a user who has already used the service. Determining means for determining, and when it is determined that the user who has accessed the service has already used the service, authorizing the user to write evaluation information on the service by the user into the evaluation information storage means. Writing permission means; and when the user who has accessed the discriminating means is determined not to use the service, evaluation information on the service stored in the evaluation information storage means by the user. And a browsing permission unit for permitting browsing of the evaluation information management device. 2. A method according to claim 1, further comprising the step of: confirming entrance of a user at a place where the service is provided; and confirming identification information corresponding to the entrance confirmation performed with the user. 2. The evaluation information management apparatus according to claim 1, wherein the means permits writing of the evaluation information when the accessing user indicates the identification information confirmed by the entrance confirmation means. 3. A payment management means for managing payment of an information provision fee to the user based on the evaluation information on the service written in the evaluation information storage means. 3. The evaluation information management device according to 1 or 2. 4. The evaluation information according to claim 1, further comprising a collection management unit that manages collection of an information browsing fee for a user who has viewed the evaluation information related to the service. Management device. 5. The evaluation information management device according to claim 1, wherein the evaluation information is information obtained by quantifying and totaling evaluations by a plurality of users. 6. An evaluator ranking means for ranking the evaluators according to a degree of whether the evaluation information provided by the evaluators is appropriate or not, and when the evaluations by a plurality of users are quantified, 6. The evaluation information management device according to claim 5, wherein the evaluation of the evaluator having a higher rank is weighted and converted into a numerical value in consideration of the rank of each evaluator. 7. A charge presenting means for presenting a charge for the service to a user, and a charge changing means for changing the service charge by the service provider. Any one of
Evaluation information management device described in the section. 8. A ticket sales means for receiving a ticket or a reservation for a service desired by a user, a fee presenting means for presenting a price of the ticket to be sold to a user, and a ticket providing means for providing the ticket by the service provider. 8. A charge changing means for changing a sales charge, comprising:
Evaluation information management device described in the section. 9. The service is a movie viewing service provided by a movie theater, and the writing permission means transmits evaluation information such as criticism and impressions on the movie by a plurality of users who watched the movie to an electronic bulletin board or an electronic conversation format. Wherein the browsing permitting means permits a plurality of users who have not yet watched the movie to view the evaluation information written in the electronic bulletin board or electronic conversation format. The evaluation information management device according to any one of claims 1 to 8, wherein 10. A moving image such as a digest version of the movie can be viewed simultaneously by a plurality of users, and the plurality of users exchange information such as reviews and impressions in an electronic conversation format while viewing the moving image. The evaluation information management device according to any one of claims 1 to 9, wherein: 11. The identification information of a stub having the right to receive an additional service related to the service is transmitted to a user who has purchased an electronic ticket of the service and used the service, 11. The evaluation information management device according to claim 1, wherein the evaluation information management device transmits the evaluation information to another user via the communication network. 12. The evaluation information management according to claim 2, wherein the entrance confirmation is obtained by exchanging identification information with a portable terminal owned by a user at a place where the service is provided. apparatus. 13. An evaluation information method for providing, on a communication network, a place for providing and browsing evaluation information on a service from a plurality of users, wherein a user who has accessed via the communication network has already used the service. Determining whether the user is a user or not, permitting the user determined to have already used the service to write the evaluation information on the service, and receiving and storing the evaluation information written by the authorized user Evaluation information management, wherein the user who is determined not to use the service is permitted to view the evaluation information on the service, and the stored evaluation information is transmitted to another user. Method. 14. A function for determining whether a user who has accessed a computer via a communication network is a user who has already used a service, and a function for determining whether the user has already used the service. A function of permitting writing of evaluation information from a plurality of users; a function of receiving and storing the evaluation information written by the authorized user; a function of the user determined to have not used the service yet. A program for realizing a function of permitting viewing of the evaluation information on a service, and a function of transmitting the stored evaluation information to another user.