JP2002230322A - Device and method for electronic shopping mall operation - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an electronic shopping mall operation method, etc., which enables a store opening person to easily open an electronic shop while lightening the burden on the store opening person. SOLUTION: Once an order is received from a buyer, information making it possible to inquire whether arrangements for forwarding the ordered article to a shop handling the article are made and receive and reply to an answer to it is sent, the answer about whether the forwarding arrangements are made is received from a communication terminal of the shop, and according to the received answer, delivery request information requesting collection to the shop and delivery to a specified destination is sent to a communication terminal of the specified deliverer, and it is confirmed whether or not a purchaser who bought an article at a shop in the electronic shopping mall paid to the specified account that the electronic shopping mail manages and when so, the remaining amount after expenses the delivery charge, commission, etc., are subtracted from the money paid by the purchaser is transferred to the account of the shop.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an electronic shopping mall operating device and method for operating an electronic shopping mall on a computer network such as the Internet, and a program for causing a computer to function as the electronic shopping mall operating device. And a computer-readable recording medium on which the program is recorded.

[0002]

2. Description of the Related Art There is an electronic shopping mall (electronic shopping mall) as a place for electronic commerce through the Internet.
An electronic shopping mall is a website with multiple e-shops. Electronic shopping malls have the advantage that consumers can efficiently search for their desired products from multiple stores, and that each electronic shop has the advantage of being able to leverage the ability to attract customers that cannot be obtained by itself. .

[0003] As shown in FIG. 11, a mall operator 1110 of such an electronic shopping mall provides a web environment for a user to shop at each electronic shop, and when an order is placed, the mall environment is provided. Each store clerk 1120 is responsible for notifying the store clerk of the order receipt, and paying the price and delivering the merchandise.

[0004] That is, a transaction is performed according to a procedure as shown in FIG. Mall operator's server 1210,
An order for a product is received from the purchaser 1240 via the Internet. The mall operator's server 1210 informs the store entrepreneur 1220 that the order has been received by e-mail or the like.
Contact When the store clerk 1220 is notified of the order, he or she arranges a delivery company 1230 to ship the product,
The delivery company 1230 goes to the store 1220 for collection. The delivery company 1230 delivers the goods to the buyer,
After receiving the merchandise, the buyer 1240 pays the price to the shop owner 1220.

[0005]

[0005] Electronic shops can be operated by individuals such as housewives because they require less investment than in the case of setting up an actual shop. It is necessary for the store owner to do such things, and giving up the store opening in consideration of the trouble,
There was a problem that the store entrant could not concentrate on producing and shipping the product.

[0006] In the case where each store individually contracts with a credit company or a delivery company, commissions and shipping charges are individually different depending on the amount of products handled and the scale of business. There were problems such as a higher shipping cost. In particular, when there are two or more electronic shops in the electronic shopping mall that handle the same product at the same price, the difference in the delivery fee may cause disadvantages for the small and small shoppers.

[0007] Further, in the case of performing payment for each store, it has been difficult to take appropriate countermeasures against troubles such as non-payment.

[0008] The present invention has been made in view of such problems of the conventional technology, and an electronic shopping mall operation apparatus and method capable of reducing the burden on shoppers and opening an electronic shop easily, and It is an object of the present invention to provide a program for causing a computer to function as the electronic shopping mall operation device and a computer-readable recording medium on which the program is recorded.

[0009]

The gist of the present invention to achieve the above object lies in the following inventions. [1] In an electronic shopping mall operating device (100) for operating an electronic shopping mall on a computer network, the ordering product is sent to a communication terminal (310) of a shop handling the product ordered by the purchaser. Inquiry means (131) for sending an inquiry as to whether or not to arrange for a shipping service and transmitting the information that allows the reply to be accepted and a response to the effect that the shipping service is to be arranged at the communication terminal of the shop (310) ) And an answer receiving means (13).
Transmission means (13) for transmitting, to the communication terminal (320) of the designated delivery company, delivery request information for requesting collection at the corresponding shop and delivery to the designated destination based on the answer received by (2).
3) An electronic shopping mall operation device (100), comprising:

[2] In an electronic shopping mall operation device (100) for operating an electronic shopping mall on a computer network, a purchaser who purchased a product at a shop of the electronic shopping mall receives money from the electronic shopping mall. Payment confirmation means (141) for confirming that payment has been made to a predetermined account to be managed.
And an electronic shopping mall operating device (100), comprising: a transfer means (142) for transferring a balance obtained by subtracting a predetermined cost from a price received from a purchaser to a corresponding shop account.

[3] In the electronic shopping mall operating device (100) for operating an electronic shopping mall on a computer network, a communication terminal (310) of a shop handling goods ordered by a purchaser
And an inquiry means (131) for transmitting an inquiry as to whether or not to arrange a shipping service for the ordered product and receiving and responding to the inquiry, and a request to perform the shipping service. Answer the shop's communication terminal (31
0), and delivery request information for requesting collection at the shop and delivery to the designated destination based on the answer received by the answer receiving means (132). A transmitting means (133) for transmitting to the communication terminal (320) of the trader; and a charge from a purchaser who purchased a product at the shop of the electronic shopping mall is transferred to a predetermined account managed by the electronic shopping mall. Payment confirmation means (141) for confirming, and transfer means (14) for transferring the balance obtained by subtracting a predetermined cost from the money received from the purchaser to the account of the corresponding shop.
(2) An electronic shopping mall operation device (100), comprising:

[4] A charge system storage means (121) storing a charge system of a delivery fee commonly used in all or some of the shops in the electronic shopping mall, and purchased in the shop of the electronic shopping mall. Delivery charge calculating means (12) for calculating the delivery charge of the product based on the charge system stored in the charge system storage means (121).
2), wherein the transfer means (142) transfers a balance obtained by subtracting a delivery fee and a predetermined cost from a payment received from a purchaser to a corresponding shop account [ Electronic shopping mall operation device (100) according to [2] or [3].

[5] In the electronic shopping mall operation device (100) for operating the electronic shopping mall on the computer network, the charge system of the delivery fee commonly used by all or some shops in the electronic shopping mall Charge storage means (1
21) and the charge system storage means (12)
An electronic shopping mall operating device (100), comprising: a shipping fee calculating means (122) for calculating based on the fee system stored in 1).

[6] A delivery fee for one or more products purchased by one purchaser in one shop based on the total weight of the products is obtained [4] or [5]. Electronic shopping mall operation device (1)
00).

[7] The operation of an electronic shopping mall according to [6], wherein after the products are classified according to the delivery method of the products, the delivery fee is calculated based on the total weight of the products for each classification. Apparatus (100).

[8] The computer according to any one of [1] to [7],
A program for functioning as 0).

[9] The electronic shopping mall operation device (10) according to any one of [1] to [7],
A computer-readable recording medium on which a program for functioning as 0) is recorded.

[10] In an electronic shopping mall operating method for operating an electronic shopping mall on a computer network, an inquiry means (131)
Makes it possible to receive and reply to the communication terminal (310) of the shop that handles the product ordered by the buyer whether or not to arrange the shipping service for the ordered product and the answer. Transmitting information, and the response receiving means (132) receiving from the communication terminal (310) of the shop a response to the effect that the shipping service is to be arranged, and the transmitting means (133) comprising: 13
2) transmitting, to the communication terminal (320) of the designated delivery company, information for requesting collection at the shop and delivery to the designated destination based on the answer received by 2). Shopping mall operation method.

[11] In an electronic shopping mall operating method for operating an electronic shopping mall on a computer network, a payment confirmation means (141)
Confirming that the price from a purchaser who purchased a product at the shop of the electronic shopping mall has been transferred to a predetermined account managed by the electronic shopping mall; and Transferring a remaining amount obtained by subtracting a predetermined cost from the received money to a corresponding shop account.

[12] In an electronic shopping mall operating method for operating an electronic shopping mall on a computer network, an inquiry means (131)
Makes it possible to receive and reply to the communication terminal (310) of the shop that handles the product ordered by the buyer whether or not to arrange the shipping service for the ordered product and the answer. Transmitting information, and the response receiving means (132) receiving from the communication terminal (310) of the shop a response to the effect that the shipping service is to be arranged, and the transmitting means (133) comprising: 13
2) transmitting, to the communication terminal (320) of the designated delivery company, information for requesting collection at the corresponding shop and delivery to the designated destination based on the answer received by 2); Confirming that the purchase from the purchaser who purchased the product at the electronic shopping mall shop has been paid to a predetermined account managed by the electronic shopping mall; and And transferring the remaining amount obtained by subtracting a predetermined cost from the paid amount to the account of the corresponding shop.

[13] A step of storing in advance a charge system storage means (121) storing a charge system of a delivery fee commonly used by all or some shops in the electronic shopping mall; The method further includes a step of calculating a delivery fee of the product purchased in the shop based on the fee system stored in the fee system storage means (121). The transfer means (142) transfers the remaining amount obtained by subtracting the delivery fee and the predetermined cost from the account to the corresponding shop account [1].
The electronic shopping mall operating method according to [1] or [12].

[14] In an electronic shopping mall operating method for operating an electronic shopping mall on a computer network, a charge system of a delivery fee commonly used by all or some shops in the electronic shopping mall is set as a charge system. A step of storing in advance in the storage means (121); and a step in which the shipping fee calculating means (122) stores the shipping fee of the product purchased in the shop of the electronic shopping mall in the fee system storing means (121). Calculating based on the system.

[15] Based on the total weight of one or more products purchased by one purchaser in one shop, a delivery fee for all the products is obtained [13] or [13]. 14] The method for operating an electronic shopping mall according to [14].

[16] The electronic shopping mall operation as described in [15], wherein after the products are classified according to the delivery method of the products, the delivery fee is calculated based on the total weight of the products for each classification. Method.

The present invention operates as follows. The electronic shopping mall operation device (100) functions as a server that operates the electronic shopping mall. When an order is received from the purchaser, the electronic shopping mall operation device (100) sends the order to the communication terminal (310) of the shop that handles the ordered product. It sends an inquiry as to whether or not to arrange a shipping service for the product, and information that allows the reply to be received and returned. The delivery company is a company designated by the operator of the electronic shopping mall, and each shop uses the designated delivery company.

The electronic shopping mall operation device (10
0), when receiving a response from the shop to arrange the delivery service, transmits to the communication terminal (320) of the designated delivery company the information to request collection of the shop and delivery to the designated destination. Thus, the store clerk can arrange a delivery flight only by replying to the electronic shopping mall operation device (100) with a reply to the effect that a shipping flight is to be arranged.

[0027] Instead of paying the price directly to the shop owner, the purchaser who has purchased the product at the shop of the electronic shopping mall is arranged to pay to the operator of the electronic shopping mall.
00) confirms whether or not the purchase from the purchaser has been deposited into a predetermined account managed by the electronic shopping mall.
And the electronic shopping mall operation device (100)
Deducts predetermined expenses (commissions and shipping charges) from the money received from the buyer, and transfers the remaining amount to the account of the corresponding shop.

As described above, the electronic shopping mall management apparatus (10) is configured to receive the payment from the purchaser on the electronic shopping mall operator side and to receive the price through the electronic shopping mall operator.
0), the burden on the store is reduced as compared with the case where each store performs settlement individually.

The electronic shopping mall operating device (1)
00) stores in advance a charge system charge system commonly used by all or some shops in the electronic shopping mall in the charge system storage means (121), and stores the charge of the product purchased at the shop. Previous charge system storage means (12
It is calculated based on the fee system stored in 1). As a result, a uniform fee structure is applied to each shop in the electronic shopping mall, regardless of the sales volume.

[0030] Further, in a method in which a delivery cost of one or more products purchased by one purchaser in one shop is calculated based on the total weight of those products,
Since the calculation logic of the delivery fee is simplified, a uniform fee system can be easily applied. In addition, it is possible to reduce the shipping fee when purchasing two or more products at the same time.

After the products are classified according to the delivery method of the products, and the shipping fee is calculated based on the total weight of the products for each classification, a more accurate shipping fee can be calculated. In other words, when products that are treated as cool flights, products that are treated as chilled flights, and products that are treated as ordinary flights are mixed, even if the total weight is less than the reference value, these cannot be combined into one unit. By calculating the shipping fee after classifying by method, the shipping fee can be more accurately determined.

[0032]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of the present invention will be described below with reference to the drawings. Each drawing shows an embodiment of the present invention. FIG. 2 shows the role assignment between the mall operator 210 and the store clerk 220 in the electronic shopping mall to which the electronic shopping mall operating device 100 according to the present embodiment is applied. In an electronic shopping mall to which the electronic shopping mall operation device 100 is applied, the mall operator 210 provides a web environment for a user to shop at each electronic shop, and also notifies a notification of an order when an order is placed. In addition to notifying the corresponding store clerk 220 (order notification), it also arranges delivery flights for the goods and performs the settlement of the price. For this reason, the store operator of this electronic shopping mall is required to use the delivery company designated by the mall operator 210 and
It is obliged to adopt the settlement method specified by.

The transaction of goods is performed according to the procedure shown in FIG. The mall operator 210 receives an order for a product from the purchaser 240 via the Internet.
The mall operator 210 informs the store clerk 220 of the order by e-mail or the like. Mall operator 2
10 arranges a delivery flight in response to a request from the store owner 220. The delivery company 230 goes to the store 220 for pickup. The delivery company 230 delivers the product to the purchaser, and the buyer 240 pays the price to the mall operator 210 after receiving the product. Mall operator 2
10 deducts the commission and the shipping fee from the price received from the purchaser 240 and transfers the remaining amount to the store 220's account. The delivery fee is transferred to the account of the delivery company 230.

FIG. 3 shows a network configuration for performing a transaction according to the above-described procedure. The electronic shopping mall operation device 100 includes a mall server 100a and a payment management terminal 100b. The electronic shopping mall operation device 100, the store terminal 310, the delivery company terminal 320, and the purchaser terminal 330 are connected to each other through the Internet 301.

FIG. 4 shows a configuration of an electronic shopping mall operating device 100 including a mall server 100a and a payment management terminal 100b. The electronic shopping mall operation device 100 includes a communication control unit 101, an input / output device 102, a control unit 110, a shop-specific registration database 150, and a common registration database 160. The communication control unit 101 is a part that performs communication control for exchanging various data via the Internet 301.

The input / output device 102 is a portion that controls an interface with a manager of the electronic shopping mall operation device 100 and includes a display device, a keyboard, and the like. The shop-specific registration database 150 is for registering information about each shop that opens in the electronic shopping mall and information about products to be handled for each shop. The common registration database 160 is for registering common information for the entire electronic shopping mall, in which information about a delivery company and a credit company is registered.

The control unit 110 includes the electronic shop operation unit 12
0, the functions of the delivery arrangement processing unit 130 and the settlement management unit 140. The electronic shop management unit 120 has a function of transmitting data for displaying a homepage as an electronic shopping mall and a webpage of each shop in response to a request from the client, and accepting an order for a product from the client via the Internet. It is the part that plays. The electronic shop management unit 120 has a charge system storage unit 121 and a delivery fee calculation unit 122 for calculating the delivery fee of the product when receiving an order for the product.

The fee structure storage means 121 is a part for storing a fee structure of a delivery fee commonly used in all or some shops in the electronic shopping mall operated by the electronic shopping mall operation device 100. The shipping fee calculation unit 122 is a unit that calculates the shipping fee of the product purchased at the shop based on the fee system stored in the fee system storage unit 121. Here, a common charge system is applied to all shops in the electronic shopping mall. The shops in the electronic shopping mall may be classified into a plurality of groups, and a group-specific fee structure may be used.

The delivery arrangement processing section 130 is a section for performing processing for automatically arranging a delivery service for delivering a product, and includes an inquiry section 131 and an answer reception section 132.
Performs the respective functions of the transmission means 133. The inquiry means 131 enables an inquiry as to whether or not to arrange a shipping service for the ordered product and a response to the inquiry and response to the communication terminal of the shop handling the product ordered by the purchaser. This is the part that transmits information. The response receiving unit 132 has a function of receiving a response to the effect of arranging shipping flights from the communication terminal of the shop. Transmission means 133
Is a part that fulfills the function of transmitting, to the communication terminal of the designated delivery company, delivery request information for requesting collection at the shop and delivery to the designated destination based on the received answer.

The settlement management unit 140 includes a payment confirmation unit 141
And a portion that functions as the transfer means 116.
The deposit confirmation means 141 has a function of confirming that a purchase from a purchaser who purchased a product at a shop in an electronic shopping mall has been deposited into a predetermined account managed by the mall operator 210. The transfer means 116 has a function of transferring the remaining amount obtained by subtracting a predetermined cost from the payment received from the purchaser to the account of the corresponding shop. That is, the settlement management unit 140 has a function of confirming that the purchaser's money has been transferred to the designated account of the mall operator 210 through a delivery company, a credit company, and a convenience store company, and a delivery fee to the designated account of the delivery company. Transfer function. Note that payment confirmation and transfer processing are performed by Internet banking.

FIG. 5 is a registration database 15 for each shop.
0 and the contents of the registration data stored in the common registration database 160. The shop registration database 150 includes a shop registration database 151, a product registration database 152, and an order registration database 1
There are 53.

The shop registration database 151 is for registering various information about the shop, and includes a shop ID, a shop name, a password, an address, a telephone number, and e.
An e-mail address, a transfer account number, etc. are registered. In addition, the shop registration database 151 also registers image information, sales points, and how to handle returned goods of the shop. The product registration database 152 is for registering various data on the products handled by the shop, and includes a product ID, a product name, a price, a weight, a delivery type,
Individual fares are registered. The weight represents the weight of one product. The delivery type is information indicating whether or not the product is to be delivered by a single mouth and whether the product is to be delivered by ordinary, cool, or chilled flights. The individual fare indicates a delivery fee for a product to be delivered in one unit. For example, an individual fare is registered for a large product or the like that exceeds the regulation. In addition, the product registration database 152 also registers product image information and sale points.

The order registration database 153 registers the order status of the products handled by the shop, the shipping status for the order, and the like. Order registration database 1
53, for each order received from the purchaser, an order ID, order date, order time, product ID, purchase quantity, subtotal amount, delivery fee, purchaser name, purchaser address, purchaser email address,
The purchaser's telephone number, the type of settlement method, and the like are registered. In addition, the order registration database 153 stores, for each order, whether or not the shipment of the ordered product has been arranged, whether or not the shipment has been completed, whether or not payment from the purchaser has been completed, Whether or not payment to the delivery company has been completed is registered.

The common registration database 160 has delivery company registration data 161, fare data 162, credit company registration data 163, and shopping mall site registration data 164. In addition, if the convenience store settlement is possible, information on the contracted convenience store company is registered.

In the delivery company registration data 161, information on a designated delivery company is registered. Specifically, a delivery company ID, a delivery company name, an address, a telephone number, an e-mail address, a transfer account number, and the like are registered. Fare data 162
, Basic data for calculating the delivery fee is registered. More specifically, a delivery charge calculation table in a matrix format with the source area as a row and the destination area as a column, additional charges for cool flights, chilled flights, and fees for cash on delivery, etc. The upper limit weight per threshold (threshold weight) and the like are registered.

In the credit company registration data 163, information on a credit company in charge of credit settlement is registered. That is, a credit company ID, a credit company name, an address, a telephone number, an e-mail address, a transfer account number, and the like are registered. In the shopping mall site registration data 164, the registration of the company that operates the website of the electronic shopping mall itself is made. Specifically, the site operating company name, address, telephone number, e-mail address, transfer account number, and the like are registered.

Next, the operation will be described. As shown in FIG.
When a request for transmitting a web page of a predetermined shop is transmitted from the purchaser terminal 330 to the mall server 100a of the electronic shopping mall operating device 100 (S601), the electronic shop operating unit 120 of the electronic shopping mall operating device 100 corresponds to the request. The data for displaying the shop web page is transmitted to the purchaser terminal 330 of the request source (S602).

The purchaser terminal 330 displays a shop page on the browser based on the data received from the electronic shopping mall operation device 100 (S603). The user of the purchaser terminal 330 selects a desired product on the screen and puts it in the electronic shopping cart. If the purchaser performs a reconfirmation operation of the product put in the electronic shopping cart before confirming the purchase (S604), a request for fee data is transmitted from the purchaser terminal 330 to the electronic shopping mall operation device 100 (S605). ).

The electronic shopping mall operating apparatus 100 that has received the request for the charge data obtains the price of each product and the delivery fee for delivering the product, and stores the data for displaying the charge details including the product price and the delivery fee. It is created and transmitted to the purchaser terminal 330 (S606). The buyer terminal 330
Display the bill details based on the received data. When the user of the purchaser terminal 330 confirms the fee and clicks the order confirmation button on the screen (S607), the order data is transmitted from the purchaser terminal 330 to the electronic shopping mall operation device 1
00 (S608).

The electronic shopping mall operating device 100 that has received the order data checks whether the order content is normal, and if so, registers the order content in the order registration database 153. In addition, a notification that the order has been received is transmitted to the corresponding shop by e-mail (S609). To register in the order registration database 153, a new record is added, and an order ID, order date, order time, product I
D, the number of purchases, the subtotal amount, the delivery fee, the purchaser's name, the purchaser's address, the purchaser's e-mail address, the purchaser's telephone number, the type of settlement method, etc. are registered. When a new record is added, the fact that shipment has not been arranged, shipment has not been completed, and payment has not been completed is initially registered.

The store clerk confirms that the order has been received by receiving the electronic mail from the electronic shopping mall operation device 100 at his / her own terminal device 310. Then, the store clerk transmits a request for transmitting a list of remaining orders, which lists information on orders for which delivery and the like have not been completed, from the store clerk terminal 310 to the electronic shopping mall operation device 100 (S610). The electronic shopping mall operation device 100 having received the request for transmitting the remaining order list creates the remaining order list of the corresponding shop with reference to the order registration database 153, and transmits this to the store owner terminal 310 (S6).
11).

The store clerk terminal 310 receives the data from the electronic shopping mall operation device 100 and displays the remaining order list on the screen (S612). FIG. 7 shows an outline of a display screen 700 of the remaining order list. The order list includes a slip number, customer name, customer email address,
Receiving order date, shipping status, shipping date, cancellation method, shipping name, shipping telephone number, FAX number, shipping address, product cost, total price, consumption tax, payment method, cancellation date, carrier name and order Product name, product code, quantity,
The unit price and amount are displayed. When a plurality of types of products are received in one order, a product name, a product code, and the like are displayed for the plurality of types of products. Further, for each order, a shipping flight arrangement button 701 for requesting shipping shipping arrangement and a shipping completion registration button 702 for reporting the completion of shipping are displayed. Note that, for an order for which shipping flights have been arranged, a display indicating that shipping mail has been arranged is displayed instead of the shipping mail arrangement button 701.

When the store clerk sees the remaining order list display screen 700, checks the inventory of unshipped products, and clicks the corresponding shipping mail arrangement button 701, a message of a shipping mail arrangement request message is displayed at the store terminal 310. Is transmitted to the electronic shopping mall operation device 100 (S613). This message includes a shop ID, a slip number, and the like. When the electronic shopping mall operation device 100 receives the message of the shipment delivery arrangement request, the electronic shopping mall operation device 100 refers to the order registration database 153 based on the shop ID, the slip number, and the like included in the message, and creates an invoice for delivering the product. This is transmitted by e-mail to the delivery company terminal 320 (S614). In addition, for the corresponding order registered in the order registration database 153, the delivery delivery arrangement completed is registered.

The invoice includes the purchaser's name, purchaser's zip code, address, telephone number, destination name, destination zip code, address, telephone number, order ID, order date, order time, and product I.
D, product name, product price, purchase quantity, subtotal amount, shipping fee,
Includes information such as tax, total amount, settlement method, delivery method, delivery company name, delivery company zip code, address, and phone number, as well as the name of the shop where the cargo is picked up, zip code, address, and phone number.

The delivery company displays the invoice received by e-mail on the delivery company terminal 320 or prints out the contents, confirms the contents, goes to the corresponding shop for collection, and delivers the collected package to the destination ( S615). In the shop, when the delivery of the goods to the delivery company is completed, the display screen 700 of the remaining order list is displayed again, the shipping completion registration button 702 corresponding to the one shipped this time is clicked, and a notification of the completion of shipping is sent to the electronic shopping mall. The data is transmitted to the operation device 100 (step S616).

The electronic shopping mall operating device 100 that has received the shipment completion notification registers the completion of the shipment for the corresponding order registered in the order registration database 153. In addition, the electronic shopping mall operation device 100 includes:
It has a function of responding to an inquiry about the shipment status of the product ordered by the purchaser. Based on information such as shipment arrangement information registered in the order registration database 153 and shipment completion information, The shipping status is to be answered.

FIG. 7 shows a process related to the settlement of the price. The payment confirmation means 141 of the payment management unit 140 of the electronic shopping mall operation device 100 checks whether or not a predetermined account managed by the mall operator 210 has been paid by the purchaser (S801). When the payment is confirmed (step S801: Y), the order registration data of the order corresponding to the current payment is read out from the order registration database 153, the fee and the shipping fee are obtained, and the fee and the shipping fee are subtracted from the deposit amount. The remaining amount is transferred to the account of the store entrant (step S802). Further, the delivery fee is transferred to the designated account of the delivery company (step S80).
3).

Next, a description will be given of the calculation processing of the delivery fee performed in S606 of FIG. The delivery fee is calculated based on a fee structure common to each store entrant. FIG. 9 shows a calculation section 900 when calculating the delivery fee, and FIG. 10 shows a flow of processing when calculating the delivery fee according to the calculation section shown in FIG.

The delivery fee is roughly divided into a normal and a separate mouth in the first hierarchy 901, further divided into normal and individual in the second hierarchy 902, and is classified into normal, cool and chilled in the third hierarchy 903. If the first level is normal and the second level is normal, the shipping fee is calculated based on the weight of the product to be delivered, and in other categories, the shipping fee is calculated as one unit for each product.

Since a plurality of products may be included in one order, it is first checked whether or not the calculation of the delivery fee has been completed for all the products (step S1001). S1001: N), the product information of the next product is acquired from the product registration database 152 (step S1002). Then, by referring to the item of the delivery type in the read commodity information, it is checked whether or not this belongs to the first layer normal and the second layer normal division, that is, whether it is a target product for weight calculation (step S1003). .

If the product is not a target product for weight calculation (step S1003; N), an individual fare registered in advance as product information is added to the total shipping fee (step S100).
4) Return to step S1001. In the case of a target product for weight calculation (step S1003: Y), the delivery type in the product information read from the order registration database 153 indicates whether the product corresponds to the normal, cool, or chilled category in the third hierarchy. (Step S
1005).

When the division of the third hierarchy is normal (step S1005; normal), the weight of the product is added to the normal total weight (step S1006), and step S1001 is performed.
Return to If the third layer is cool (step S1005; cool), the weight of the corresponding product is added to the cool total weight (step S1007), and step S100 is performed.
Return to 1. If the third layer is chilled (step S1005; chilled), the weight of the product is added to the total chilled weight (step S1008), and step S10 is performed.
Return to 01. Note that the normal total weight, the cool total weight, and the chilled total weight are initialized to 0 gram when the processing for calculating the shipping fee is started.

When the addition of the individual charge or the weight calculation is completed for all the products (step S1001:
Y), fare data 162 of the common registration database 160
With reference to the delivery fee calculation table stored in the storage area, the delivery fee A per unit is obtained from the source area and the destination area of the order (step S1009).

Next, the normal total weight is divided by a predetermined threshold weight per piece (here, 30 kg), and the number obtained by adding 1 to the quotient is defined as the number of pieces. However, when the result of division is too small, 1 is not added to the quotient. By multiplying the thus obtained number of pieces by A, a shipping fee for a normal flight is obtained, and this is added to the total shipping fee (step S1010). Similarly, the cool total weight is divided by the threshold weight, and the number obtained by adding 1 to the quotient is defined as the number of pieces (if the number is too small, 1 is not added to the quotient), and the rate obtained by multiplying this by A is The sum of the extra charge for cool flights is calculated as the shipping fee for products treated as cool flights,
This is added to the total shipping fee (step S1011).

Further, the same processing as in the case of the cool flight is performed on the chilled total weight to determine the shipping fee as the cool flight, and this is added to the total shipping fee (step S101).
2). Next, the settlement method is referred to in the order registration database 153, and if this is cash on delivery (step S10).
13: Y), the cash-on-delivery surcharge is further added to the total shipping charge (step S1014). As a result of this processing, the total amount of the delivery fee for each order is obtained.

In the above-described embodiment, the delivery fee is calculated based on the weight of the product. However, if the fee system is common to shops, the delivery fee may be calculated based on another standard. For example, the reference may be based on both the weight and the capacity, or may be based only on the capacity. Further, in the embodiment, the electronic shopping mall operation device 100 performs both the service of arranging the delivery service and the settlement of the price. However, the configuration may be such that only one of the operations is supported.

In the embodiment, the designated delivery company contracted by the operator of the electronic shopping mall is used in all shops. However, the delivery company independently contracted for each shop is registered for each shop. In response to the pressing of the delivery service arrangement button, a notification of the delivery service arrangement may be made to the delivery company contracted by the shop.

In addition, in the embodiment, the present invention is configured as the electronic shopping mall operation device 100.
A method for causing a general-purpose computer or server to function as the electronic shopping mall operation device 100, a program, or a computer-readable recording medium on which the program is recorded may be used.

[0069]

According to the electronic shopping mall operating apparatus and method of the present invention, a program for causing a computer to function as the electronic shopping mall operating apparatus, and a computer-readable recording medium recording the program, The shopping mall operation device inquires of the shop handling the ordered product whether or not to arrange a shipping flight for that product, and when receiving an answer to the effect, it will collect the goods at the shop and deliver it to the designated destination Is transmitted to the designated delivery company, so that it is not necessary for each shop to independently contract with the delivery company to arrange a delivery service, and the store can be easily operated.

Also, the electronic shopping mall operating device is
Check whether the purchase from the purchaser of the product at the electronic shopping mall shop has been paid to the predetermined account managed by the electronic shopping mall, and deduct the remaining amount after deducting the commission and shipping fee to the corresponding shop account. With the transfer method, the payment from the buyer is received through the online shopping mall operator, so the burden on the store is reduced compared to the case where each store setstle separately, and An unskilled person can easily manage an electronic shop.

In addition, since the delivery fee is calculated using a common fee system in all or some of the shops, it is possible to eliminate the variation in the delivery fee between the shops. Further, in a system in which the shipping cost of one or more products purchased by one buyer in one shop is calculated based on the total weight of those products, the calculation logic of the shipping fee is simplified. Therefore, a uniform fee structure can be easily applied. In addition, it is possible to reduce the shipping fee when two or more products are purchased at the same time. Further, in the case where the products are classified according to the delivery method of the products, and then the shipping fee is calculated based on the total weight of the products for each classification, a more accurate shipping fee can be calculated.

[Brief description of the drawings]

FIG. 1 is an explanatory diagram showing a transaction procedure in an electronic shopping mall to which an electronic shopping mall operating device according to an embodiment of the present invention has been applied.

FIG. 2 is an explanatory diagram showing a role assignment between a mall operator and a store clerk in an electronic shopping mall to which the electronic shopping mall operating device according to one embodiment of the present invention is applied.

FIG. 3 is an explanatory diagram showing a network configuration in an electronic shopping mall to which the electronic shopping mall operating device according to one embodiment of the present invention has been applied;

FIG. 4 is a block diagram showing a functional configuration of the electronic shopping mall operation device according to one embodiment of the present invention.

FIG. 5 is an explanatory diagram showing registered contents of a database included in the electronic shopping mall operation device according to one embodiment of the present invention.

FIG. 6 is an explanatory diagram showing a procedure of processing related to delivery delivery arrangement performed by the electronic shopping mall operation device according to one embodiment of the present invention.

FIG. 7 is an explanatory diagram showing a display screen of a remaining order list displayed on the purchaser terminal by the electronic shopping mall operation device according to one embodiment of the present invention.

FIG. 8 is a flowchart showing a settlement process performed by the electronic shopping mall operation device according to one embodiment of the present invention.

FIG. 9 is an explanatory diagram showing divisions of delivery charges used by the electronic shopping mall operation device according to one embodiment of the present invention.

FIG. 10 is a flowchart showing a shipping fee calculation process performed by the electronic shopping mall operation device according to one embodiment of the present invention.

FIG. 11 is an explanatory diagram showing the role assignment between a mall operator and a store clerk in a conventional electronic shopping mall.

FIG. 12 is an explanatory diagram showing a transaction procedure in a conventional electronic shopping mall.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 100 ... Electronic shopping mall operation apparatus 100a ... Mall server 100b ... Payment management terminal 101 ... Communication control unit 102 ... I / O device 110 ... Control unit 116 ... Transfer unit 120 ... Electronic shop operation unit 121 ... Charge system storage unit 122 ... Delivery fee Calculation means 130 ... Delivery arrangement processing unit 131 ... Inquiry means 132 ... Response receiving means 133 ... Transmitting means 140 ... Payment management unit 141 ... Payment confirmation means 150 ... Shop registration database 151 ... Shop registration database 152 ... Product registration database 153 ... Order Registration database 160 ... Common registration database 161 ... Delivery company registration data 162 ... Fare data 163 ... Credit company registration data 164 ... Shopping mall site registration data 210 ... Mall operator 220 ... Store operator 230 Delivery company 240 ... Purchaser 301 ... Internet 310 ... Store terminal 320 ... Delivery company terminal 330 ... Purchaser terminal 700 ... Remaining order list display screen 701 ... Shipment arrangement button 702 ... Shipment completion registration button 900 ... Calculation classification 901 ... First layer of calculation section 902: Second layer of calculation section 903: Third layer of calculation section

──────────────────────────────────────────────────の Continued on the front page (51) Int.Cl. ⁷ Identification symbol FI Theme court ゛ (Reference) G06F 17/60 422 G06F 17/60 422 426 426 504 504 (72) Inventor Mahiro Kawano Minato Mirai, Nishi-ku, Yokohama, Kanagawa Prefecture 2-2-1 Yokohama Landmark Tower 39F Star Web Co., Ltd. (72) Inventor Masaki Hayashi 2-2-1 Minato Mirai, Nishi-ku, Yokohama-shi, Kanagawa Prefecture 2-2-1 Yokohama Landmark Tower 39F Star Web Co., Ltd. (72) Inventor Tomo Matsui 2nd Minato Mirai 2-2-1 Minato Mirai, Nishi-ku, Yokohama, Kanagawa Prefecture Inside the Star Web Co., Ltd. Star Web Co., Ltd. (72) Inventor Takahiro Tanaka 2-2-1 Minato Mirai 2-1-2 Minato Mirai, Nishi-ku, Yokohama, Kanagawa 39th floor Within Tarweb Co., Ltd. (72) Inventor Takuya Shintani 2-2-1 Minatomirai, Nishi-ku, Yokohama-shi, Kanagawa Prefecture 39th floor of Yokohama Landmark Tower Within Starweb Co., Ltd. (72) Ikuko Niizawa Minatomirai 2-chome, Nishi-ku, Yokohama-shi, Kanagawa No. 1 Yokohama Landmark Tower 39th Floor Star Web Co., Ltd. (72) Inventor Hitoshi Inoue 2-1-2 Minatomirai, Nishi-ku, Yokohama-shi, Kanagawa 2-1 Yokohama Landmark Tower 39th Floor Star Web Co., Ltd. (72) Inventor Yuji Kato Kanagawa Yokohama Landmark Tower, 39-2F, Star Web Co., Ltd., 2-2-1 Minato Mirai, Nishi-ku, Yokohama City, Japan (72) Inventor Yoshihiro Naka 2-2-1 Minato Mirai, Nishi-ku, Yokohama City, Kanagawa Prefecture, 39F, Star Web Co., Ltd. (72) Inventor Kenji Ikeda 2-2-1 Minato Mirai, Nishi-ku, Yokohama-shi, Kanagawa Yokohama Landmark Over 39 floor a star web within Co., Ltd.

Claims (16)

[Claims] An electronic shopping mall operation device for operating an electronic shopping mall on a computer network, comprising: providing a delivery terminal for a product ordered by a purchaser to a communication terminal of a shop handling the product ordered by the purchaser. An inquiry unit for transmitting an inquiry as to whether or not to perform the response and receiving the answer and transmitting information enabling the reply, an answer receiving unit for receiving, from the communication terminal of the shop, a response indicating that the shipping service is to be arranged, And transmitting means for transmitting, to the communication terminal of the designated delivery company, delivery request information for requesting collection at the shop and delivery to the designated destination based on the answer received by the answer receiving means. Electronic shopping mall operation device. 2. An electronic shopping mall operation device for operating an electronic shopping mall on a computer network, wherein a price from a purchaser who has purchased a product in a shop of the electronic shopping mall is a predetermined price for managing the electronic shopping mall. An electronic device comprising: a payment confirming means for confirming that a deposit has been made to an account; and a transfer means for transferring a remaining amount obtained by subtracting a predetermined cost from a price paid by a purchaser to a corresponding shop account. Shopping mall operation equipment. 3. An electronic shopping mall operating device for operating an electronic shopping mall on a computer network, comprising: arranging a delivery service of the ordered product to a communication terminal of a shop handling the product ordered by the purchaser. An inquiry unit for transmitting an inquiry as to whether or not to perform the response and receiving the answer and transmitting information enabling the reply, an answer receiving unit for receiving, from the communication terminal of the shop, a response indicating that the shipping service is to be arranged, Transmitting means for transmitting, to the communication terminal of the designated delivery company, delivery request information for requesting collection to the corresponding shop and delivery to the designated destination based on the answer received by the answer receiving means; That the price from the purchaser who purchased the product at the designated account managed by the electronic shopping mall was An electronic shopping mall operating device, comprising: a payment confirmation unit for confirming the payment; and a transfer unit for transferring a remaining amount obtained by subtracting a predetermined cost from a payment received from a purchaser to a corresponding shop account. 4. A charge system storing means for storing a charge system of a delivery fee commonly used in all or a part of the shops in the electronic shopping mall, and a delivery fee for a product purchased in the shop of the electronic shopping mall. And a shipping fee calculating means for calculating the shipping fee based on the fee system stored in the fee system storing unit, wherein the transfer unit calculates the shipping fee and the predetermined cost from the money received from the buyer. 4. The method according to claim 2, wherein the remaining balance is transferred to a corresponding shop account.
An electronic shopping mall operating device according to item 1. 5. An electronic shopping mall operation device for operating an electronic shopping mall on a computer network, wherein a charge storing a charge system of a delivery fee commonly used in all or some of the shops in the electronic shopping mall. System comprising: a system storage unit; and a shipping fee calculation unit for calculating a shipping fee of a product purchased in the shop of the electronic shopping mall based on a fee system stored in the fee system storage unit. Shopping mall operation equipment. 6. The method according to claim 4, wherein a delivery fee of one or more products purchased by one purchaser in one shop is calculated based on a total weight of the products.
An electronic shopping mall operating device according to item 1. 7. The electronic shopping mall operating apparatus according to claim 6, wherein after the goods are classified according to the method of delivering the goods, the delivery fee is calculated based on the total weight of the goods for each classification. . 8. A program for causing a computer to function as the electronic shopping mall operating device according to claim 1. 9. A computer-readable recording medium in which a program for causing a computer to function as the electronic shopping mall operating device according to claim 1 is recorded. 10. An electronic shopping mall operating method for operating an electronic shopping mall on a computer network, wherein the inquiry means sends the ordered product to a communication terminal of a shop handling the ordered product. A step of transmitting an inquiry as to whether or not to arrange a shipping service and transmitting information enabling reception of the answer and a reply, and a response receiving unit receiving, from the communication terminal of the shop, a response indicating that the shipping service is to be arranged. Receiving, and transmitting, to the communication terminal of the designated delivery company, information that requests collection of the shop and delivery to the designated destination based on the answer received by the answer receiving means. An electronic shopping mall operating method comprising: 11. An electronic shopping mall operating method for operating an electronic shopping mall on a computer network, wherein the deposit confirmation means comprises: a purchaser who purchased a product at the electronic shopping mall shop receives a charge from the electronic shopping mall; Confirming that the payment has been made to a predetermined account managed by the purchaser, and the transfer means has a step of transferring the remaining amount obtained by subtracting a predetermined cost from the payment received from the buyer to the account of the corresponding shop. An electronic shopping mall operating method characterized by the following. 12. An electronic shopping mall operating method for operating an electronic shopping mall on a computer network, wherein the inquiry means sends the ordered product to a communication terminal of a shop handling the product ordered by the purchaser. A step of transmitting an inquiry as to whether or not to arrange a shipping service and transmitting information enabling reception of the answer and a reply, and a response receiving unit receiving, from the communication terminal of the shop, a response indicating that the shipping service is to be arranged. Receiving, and transmitting, to the communication terminal of the designated delivery company, information that requests collection of the shop and delivery to the designated destination based on the answer received by the answer receiving means. The payment confirmation means is configured to receive a payment from a purchaser who has purchased a product at the electronic shopping mall shop, A step of confirming that the money has been transferred to a predetermined account managed by the shopping mall; and a step of transferring the remaining amount obtained by subtracting a predetermined cost from the money received from the buyer to the account of the corresponding shop. A method for operating an electronic shopping mall, comprising: 13. A method of storing in advance a charge system storing means for storing a charge system of a delivery fee commonly used in all or a part of the shops in the electronic shopping mall; And calculating the delivery fee of the product based on the fee structure stored in the fee structure storage means. In the transferring step, the delivery fee and the predetermined cost are selected from the payment received from the purchaser. 13. The electronic shopping mall operating method according to claim 11, wherein the transfer means transfers the remaining amount after subtracting the balance to the account of the corresponding shop. 14. An electronic shopping mall operating method for operating an electronic shopping mall on a computer network, wherein a charge system of a delivery fee commonly used by all or some shops in the electronic shopping mall is stored in a charge system. Means for storing in advance in the means, and the step of calculating the shipping fee based on the fee system stored in the fee system storing unit, wherein the shipping fee calculating unit calculates the shipping fee of the product purchased in the shop of the electronic shopping mall. An electronic shopping mall operating method characterized by the following. 15. The method according to claim 1, wherein a shipping fee is calculated for the entire product based on a total weight of one or more products purchased by one purchaser in one shop.
15. The electronic shopping mall operating method according to 3 or 14. 16. The electronic shopping mall operating method according to claim 15, wherein after the goods are classified according to the method of delivering the goods, the shipping fee is calculated based on the total weight of the goods for each classification. .