JP2002215969A - Information processing system, information providing device, recording medium of information providing device program, method for electronic commerce, and recording medium of method and program of electronic commerce - Google Patents

Abstract

PROBLEM TO BE SOLVED: To enable a person having a server belonging to a sub-network with a narrow transmission band to perform electronic commerce on the Internet without delay from a person belong to a sub-network with a broad communication band. SOLUTION: A server belonging to a broadband and a server belonging a narrow band, two servers in total are installed, whereby a client connected to the server with a narrow band is urged to refer to the information provided form the server with a broadband, and an order received by the server belonging to the broadband is transferred to the server with a narrow band.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an information processing system, an information providing apparatus, a recording medium of an information providing apparatus program, an electronic commerce method, and a recording medium of an electronic commerce method program. More specifically, the present invention relates to a system or the like that transmits information between servers having different network capacities so that a user does not feel inconvenience due to a small network capacity in operation. It is particularly suitable for electronic commerce.

[0002]

2. Description of the Related Art In recent years, with the development of the Internet and the like,
In various aspects of our lives, new business styles and communication venues using networks are expanding. For example, in e-commerce, with the diversification of products due to diversification of personal preferences, paper-based catalogs can no longer be supported, but product catalogs with various specifications have been created using multimedia functions. By publishing this via a network, it has become possible for a user to browse and examine a product catalog on the network, and to order products based on the product catalog. In addition, regardless of the user's individual lifestyle, the user accesses a site that provides a place for e-commerce from any time and from any place, places an order for goods on this site, and orders products at a suitable place. It is also possible to receive. It can also be used as a tool for corporate public relations and advertising activities, to find customers from areas other than the company's original business target, and to allow lesser-known companies to publicize their business. .

[0003]

By the way, when a user accesses desired information via a network,
A transfer protocol such as HTTP (Hyper Text Transfer Protocol) is used for TCP / IP (Transmission Control).
ol Protocol / Internet Protocol). In TCP / IP, from a receiving side receiving data distribution to a transmitting side of data,
Each time a call is made and data is sent and received,
Since a connection is established between the transmitting side and the receiving side, highly reliable data distribution can be performed. For this reason, the amount of information received by the information receiving side is the amount of information sent from the information providing side, but if there is an error or the like, a retransmission procedure is performed to correct the error, and the amount of information further increases. Will do.

[0004] On the other hand, in order to promote ordering of recent products, the information provider needs to send out detailed pictures of the product, and therefore, the amount of information to be provided to the information receiver. And the amount of information exchanged on the network is extremely large due to the error correction function of the TCP / IP. For this reason, even if the information receiver requests the information provider to provide specific information, it takes much time to obtain information satisfying the request.

[0005] In this case, the user's willingness to access is reduced, and a new business style and communication using a network cannot be performed smoothly. For this reason, a system or the like that does not depend on the size of the network connected to the server in user operation is desired.

The present invention has been made to reduce the above problems.

[0007]

That is, according to the first aspect of the present invention, it is possible to transmit product order information to a specified device, request a specified information source to present product information, and obtain other information in addition to the obtained information. If it includes an instruction to refer to the source of the information, you can specify the source and request the presentation of the information,
In addition, a client that can display the obtained product information, and connected to a narrow band network,
A request processing device that receives a request for presentation of product information from a client, specifies an information providing device corresponding to the product information, and returns to the client information including an instruction to refer to the information providing device, and connects to a broadband network The product information is provided in response to the request for presentation of the product information requested by the client, the product order information transmitted from the client is received, and the product order information transmitted from the client is received. An information providing device for requesting the request processing device to perform processing, and a connection unit for connecting the narrowband network and the wideband network so that information can be transmitted to each other. An object of the present invention is to solve the above-mentioned problem by providing an information processing system.

According to a second aspect of the present invention, there is provided a request processing apparatus connected to a narrow band network, for processing a first request transmitted from a receiving side via the narrow band network, and connected to a wide band network. An information providing apparatus that provides information related to a first request processed by the request processing apparatus and receives a second request transmitted from a user via the broadband network; Connect to the network,
An information providing system comprising: a connection unit configured to transmit information to each other, wherein the information providing apparatus requests the request processing apparatus to perform processing based on the received second request. The above-mentioned subject is solved by providing.

Here, "narrow band" and "wide band" are defined as
It shows the relative magnitude of the maximum data transmission rate. That is, the maximum data transmission speed is higher in the wide band than in the narrow band. For example, broadband is a digital communication level
1Mbps or more, narrow band is analog communication level 5
It may be considered to be 6 kbps or less. However, these values indicate relative magnitudes, and are not limited to the above numerical values.

[0010] The first request is an initial call from the receiving side receiving the data distribution to the request processing device (for example, when the request processing device has the function of the WWW server, Browsing request), and the second request indicates a more specific content request on the receiving side for the information providing apparatus. The request processing device and the information providing device can mutually transmit information through the connection unit. For example, a process based on the second request received by the information providing device is sent to the request processing device using a means such as an e-mail, and a response to the request is returned by a means such as an e-mail.

According to a third aspect of the present invention, the request processing device includes an auxiliary request receiving unit, and when a first request is made to the auxiliary request receiving unit, information is provided to the request source. An object of the present invention is to solve the above-described problem by providing an information processing system that prompts a device to make a first request.

[0012] Thus, the first request first requested by the request processing device is sent to the information providing device through the connection unit, and the subsequent processing related to a specific content request is performed as follows.
An information providing device can provide the information.

According to a fourth aspect of the present invention, there is provided an information processing system characterized in that the second request transmitted via the broadband network relates to a product order. is there.

Since the present invention relates to electronic commerce, the user can place an order for a product as a specific content of the second request. Here, the goods include various services and services, and are not limited to only those having substantial contents.

According to a fifth aspect of the present invention, there is provided an information processing system characterized in that the information providing device sends settlement request information to the settlement device based on the received second request. This is to solve the above-mentioned problem.

Since the present invention relates to electronic commerce, when the user places an order for a product as a specific content of the second request, the information providing apparatus setstle the payment based on the second request. Payment request information can be sent to the device.

Here, the settlement apparatus is, for example, an apparatus for confirming whether or not a credit card is valid when a user selects payment by a credit card with respect to a method of payment of a product accepted as a second request. Act as

The settlement request information is information on the credit card.

In the invention according to claim 6, the second request includes a request relating to a delivery area of a product related to a product order, and the processing which the information providing device requests the request processing device is performed in the received region. This object is achieved by providing an information processing system including a process of confirming whether or not a product can be delivered.

Here, the processing required by the information providing apparatus for the request processing apparatus is, for example, when the user selects the area A when the user selects the area A for the delivery area of the product received as the second request. This includes a process for confirming whether or not delivery is possible.

Further, the invention according to claim 7 is characterized in that the processing requested by the information providing device for the request processing device includes a check of the stock status of the product related to the product order, which is the second request. An object of the present invention is to solve the above-mentioned problem by providing an information processing system.

Here, in the processing required by the information providing device for the request processing device, as a specific content of the second request, if an order for a product is placed, whether the stock of the product desired by the user is present or not. Confirmation processing is included.

The invention according to claim 8 is an information providing apparatus connected to a broadband network, the information providing unit providing information related to the first request transmitted through the broadband network, A request receiving unit that receives the second request transmitted via the network, and a processing requesting unit that requests the request processing device connected to the narrowband network to process the second request received by the request receiving unit. The object is achieved by providing an information providing apparatus having the following.

Here, when the information relating to the first request requested by the user is provided from the information providing unit, and the specific content of the second request from the user is received by the request receiving unit, the second request is received. The actual processing for this request is requested over a narrowband network. As described above, the second request is once received by the request receiving unit via the broadband network, and the specific processing is requested by the request processing device via the narrowband network, so that the response to the user is improved. be able to.

According to a ninth aspect of the present invention, there is provided an information providing apparatus comprising a settlement requesting unit for sending settlement request information to the settlement apparatus based on the second request received by the request receiving unit. Is provided.

Since the present invention relates to electronic commerce, when the user places an order for a product as a specific content of the second request, the information providing apparatus setstle the payment based on the second request. Payment request information can be sent to the device.

According to a tenth aspect of the present invention, there is provided a request processing device connected to a narrowband network, wherein when an information presentation request is made from a request source, the request is sent to the information providing device connected to the wideband network. The above-mentioned object is attained by providing a request processing device comprising: an auxiliary request receiving unit for prompting a request; and a request processing unit for performing a process requested by the processing request unit via a narrow band network. Things.

Here, when there is an information request from the user,
The request processing device transfers the information request to the information providing device by the auxiliary request receiving unit, and when a request for specific contents is made by the user, the request processing unit sends the specific request to the request processing unit via the narrow band network. Processing related to target content is required. As described above, although the request processing device once receives the first request from the user, the specific content is obtained from the information providing device via the broadband network at the same time as the second request. I will have it. Then, specific processing for this request is executed after being transmitted by e-mail or the like via the narrow band network. Thereby, the response to the user can be improved.

[0029] The invention according to claim 11 provides a request processing apparatus characterized in that the request processing section checks whether or not the product can be delivered to the received area.

[0030] The invention according to claim 12 provides a request processing device characterized in that the request processing section checks inventory.

The invention according to claim 18 is an electronic commerce method, wherein when a first site connected to a narrow band is requested to present product information, the request for providing product information is broadband. By being automatically transferred to the second site to be connected, based on the transferred product information provision request,
A second site connected to the broadband provides product information,
When an order for a product according to the product information is requested, the second site connected to the broadband generates the product order information,
The above-mentioned problem is solved by notifying the first site and processing the notification.

Therefore, the user is connected to the first band connected to the narrow band.
When the user accesses the second site, communication is performed with the second site that is connected to the broadband, and specific product orders and the like can be made with the second site. Here, the “site” is a place where a target HTML document, an FTP file, and the like are located.

[0033] The invention according to claim 19 is an electronic commerce method, wherein the second site connected to the broadband provides the product information and receives the order of the product according to the provided product information. The object of the present invention is to solve the above problem by generating product order information and notifying the first site connected to the narrow band of the product order information. Therefore, when the user places a specific product order or the like on the second site, the second site can create product order information and notify the first site.

[0034] In the invention according to claim 22, the second site connected to the broadband is a product delivery area of the product ordered to the first site connected to the narrow band according to the product order information. Is to confirm. Claim 24
According to the invention, the second site sends the settlement request information to the settlement apparatus when an order for a commodity according to the provided commodity information is requested.

[0035]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment according to the present invention will be described below with reference to FIGS.

(1-1. Description of Configuration According to One Embodiment) First, the configuration of a main part of an information processing system according to the present embodiment will be described with reference to FIG. here,
FIG. 1 is an overall system diagram including functional blocks of respective main parts.

The present system comprises a request processing device 2, an information providing device 1, and a request source 6, and connects a wide band network 4, a narrow band network 5, and these so that they can communicate with each other. Connecting part 3
Thus, each of them operates.

(1-1-1. Broadband Network 4)
The broadband network 4 is an information transmission medium, and enables information to be distributed between devices connected to the medium. The broadband network 4 has a higher maximum data transmission rate than the narrowband network 5 described below,
Responses to user requests can be returned faster. Note that the broadband network 4
It is sufficient if the information transmission amount per unit time is larger than that of the narrowband network 5, and it may be wired or wireless.

(1-1-2. Narrow band network 5)
The narrow band network 5 is also an information transmission medium, and enables information distribution between devices connected to the network. The narrowband network 5 has a lower maximum data transmission rate when compared to the broadband network 4. In addition,
Like the broadband network 4, the narrowband network 5 may be wired or wireless.

(1-1-3. Connection Unit 3) The connection unit 3
For example, a gateway, which interconnects a broadband network 4 to which the information providing device 1 is connected and a narrowband network 5 to which the request processing device 2 is connected, so that information flowing in one of the networks can be , And as a result, information is transmitted between the two networks.

(1-1-4. Request Processing Apparatus 2) Next, the request processing apparatus 2 will be described. When the request processing device 2 comprehensively grasps, the WE connected to the narrowband network 5
The server is a B server, and includes, for example, an inventory database 7, a delivery destination database 8, a request processing unit 154, and an auxiliary request receiving unit 155.

The auxiliary request receiving unit 155 receives an information request transmitted from the request source 6 and arriving through the narrowband network 5, and in response thereto, is connected to the wideband network 4 and stores information corresponding to the information request. The information providing apparatus 1 which can provide the information is urged to make the information request. Note that the information providing device 1 described later
In response to receiving an information request from the request source 6 without prompting the user to make an information request, the response may be directly sent back from the information providing apparatus 1,
If an HTML-compatible browser is used, the former can be realized with simple programming, and can be expected to reduce development time, which is advantageous.

The stock database 7 records, for example, stock information on commodities managed by the request processing device 2, and responds to an inquiry from a request processing unit 154, which will be described later, to respond to the stock status. Information is rewritten for inventory management.

The delivery destination database 8 records, for example, information such as the country, address, and postal code of a deliverable area managed by the request processing device 2, and like the inventory database 7, a request processing unit 154 described later. In response to the inquiry from, a response is made as to whether or not the delivery area is applicable, and information is added when the delivery area is expanded.

The request processing section 154 receives information from a processing request section 152 constituting the information providing apparatus 1 described later via the broadband network 4, the connection section 3, and the narrowband network 5 in order, or through a dedicated line (not shown). It accepts and processes a predetermined request. More specifically, the process requesting unit 152 performs a process of confirming information on specific contents such as an order received from the user using the inventory database 7 and the delivery destination database 8.

(1-1-5. Information Providing Apparatus 1) Next, the information providing apparatus 1 will be described. If the information providing device 1 is comprehensively understood, the WEB connected to the broadband network 4
The server is a server, and includes, for example, an information providing unit 150, a request receiving unit 151, a processing requesting unit 152, and a settlement requesting unit 153.

The information providing unit 150 receives a request for specific information transmitted from the request source 6 and arriving through the broadband network 4, and provides information corresponding to the request.

The request receiving unit 151 receives the second request transmitted from the request source 6 and arriving via the broadband network 4, and regarding this processing, the second request received by the processing requesting unit 152 of the information providing apparatus 1 which will be described later. Is requested via the narrowband network 5. More specifically, we accept order information from users,
In order to cause the request processing device 2 to perform a confirmation process and the like necessary for performing this specific process, information is transmitted so that the process request unit 152 actually performs a process request.

The processing requesting unit 152 checks whether the second request received by the request receiving unit 151 from the request source 6 is to be concretely processed, or the like.
4 or a settlement requesting unit 153 of the information providing apparatus 1 which will be described later. Specifically, in response to the order information from the user, the request processing unit 154 requests the inventory check and the confirmation of whether or not the area can be delivered, and the settlement request unit 153 requests the user to confirm the order. It is required to confirm the solvency.

The payment requesting unit 153 transmits the payment information received from the processing requesting unit 152 to the payment device 15 through the broadband network 4 and causes the payment device 15 to confirm the payment. Here, for example, when the user selects a payment method using a credit card, this includes checking the expiration date of the credit card, checking the limit amount for a certain period, and the like.

(1-1-6. Request Source 6) The request source 6
For example, a general-purpose personal computer is connected to a network regardless of a broadband or a narrow band in response to a user's operation, and requests the information providing apparatus 2 via the broadband network 4 at least an auxiliary request via the narrowband network 5. The receiving unit 155 can be accessed.

(1-1-7. User Network 9)
The user network 9 is an information transmission medium, and it is sufficient that the information can be distributed between devices connected to the user network 9. The user network 9 may have a narrow band, but preferably has a wide band. In addition, it does not matter whether wired or wireless.

In the present embodiment, the information providing device 1 functions as a second site, and the request processing device 2 functions as a first site. In addition, the information providing device 1 and the request processing device 2 are both realized by a single computer.
50, the request receiving unit 151, the processing requesting unit 152, the settlement requesting unit 153, and the like.

(1-2. Description of Operation According to One Embodiment) Next, the operation according to the present embodiment will be described with reference to FIGS. FIG. 2 shows the user terminal 20 and the first
5 is a flowchart showing processing steps between the Web server that provides the second site 21 and the second site 21. Here, the user terminal 20 is an information processing device that functions as the request source 6 shown in FIG. 1, and the Web server that provides the first site 22 is an information processing device that functions as the request processing device 2 shown in FIG. The Web server that provides the second site 21 is an information processing device that functions as the information providing device 1 illustrated in FIG. Note that a user is a person who uses the information processing system according to the present invention.

First, the electronic commerce at the user terminal 20 will be described in order from the start.

The user terminal 20 has a browser, and FIG. 4 is a diagram showing a display example generated on the display unit of the user terminal 20 by the browser. Here, the browser is, for example, Internet Exp provided by Microsoft.
Netscape provided by lorer (trademark) and Netscape
This is browsing software, such as Navigator (trademark), for browsing browsable documents provided on the Internet at the user terminal 20 (the request source 6 in the present embodiment).

In the figure, the browser generates a window 40 including an information display area for displaying the received information and an information input area for allowing the user to input the information on a display unit (for example, a liquid crystal display) of the user terminal. . The window 40 includes an address input unit 41.

Returning to FIG. 2, since the user terminal 20 accesses the first site 22 having the Web server (request processing device 2) connected to the narrow band network in the address input section 41, the first site URL "htt
When "p: //www.AAAAA.com.vn" (Web server name) is entered, the first call for a service information request is made to the Web server (request processing device 2) connected to the narrowband network. (Step 101).

In response to the first call of the service information request from the user terminal 20, the first site 22 forms a top page as shown in FIG. The Web document is transmitted (Step 102).

FIG. 4 shows a configuration example of an HTML document corresponding to the top page. An example of this HTML document is "ME
A “TA” tag 300 is used. A tag is a character or a symbol that represents control information by being embedded in a text, and is surrounded by “<>” on the display to clearly indicate its existence. In FIG. 3, description 301 "<META http
-equiv = "refresh" CONTENT = "3; URL = http: // AAAA
A.com.sg "> changes to" URL = http: //AAAAA.com.s
This is equivalent to an instruction to jump to the URL specified by "g". Although the present embodiment is described as using the “META” tag, any other device having the same function may be used.

The browser on the user terminal 20 is shown in FIG.
Is displayed in FIG. 3 corresponding to the top page transmitted from the first site 22 via the narrowband network 5 in order to display the top page of the first site 22 indicated by.
Receive an HTML document. The browser receives the HTML
When processing the document, the META tag 300 is analyzed, and the browser follows the instruction message included in the META tag 300, and after 3 seconds, the Web server (information: URL = http: //AAAAA.com.sg) A request is made to jump to the second site 21 having the providing device 1) (or to transmit a Web document corresponding to the URL) (step 10).
3).

The second site 21 responds to the request from the browser of the user terminal 20 with “URL = http: //AAAAA.com.sg”
Is transmitted to the user terminal 20 via the broadband network 4 (step 104).

The browser of the user terminal 20 receiving the document displays the content corresponding to the document. FIG. 5 shows a display example of a content page displayed by the browser of the user terminal 20. In FIG. 5, a window 40 generated by a browser is provided with links 51, 52, and 53 for allowing the user to select a product, and when such a link is clicked with a pointing device or the like, processing is performed. Then, the browser acquires a Web document corresponding to the clicked link from the second site 21. Here, a description will be given below assuming that the link 51 relating to the product “TV” is clicked.

When the link 51 is clicked, the browser of the user terminal 20 transmits the Web document corresponding to the link to the second
From the site via the broadband network 4 and display it. FIG. 6 shows a display screen example displayed by the browser. This display screen is a screen for allowing the user to select a product and the number thereof,
The user inputs a desired value in the “quantity” input area 61 corresponding to the product desired to be purchased. Thus, the user can select a desired product and quantity from a product catalog on the second site 21 provided by the Web server (information providing device 1) connected to the broadband network 4. (Step 105).

After the input is completed, when the user performs a process such as clicking the button 62, the browser of the user terminal 20 transmits the Web document for order confirmation, which is the link destination set to the button, to the second site. 21 and is displayed. FIG. 7 shows an example of a display screen displayed by the browser for order confirmation.

When the user confirms the total price determined by the product and the quantity from the display confirmation screen shown in FIG. 7, the user clicks the button 71 or the like to display the next delivery destination and payment method input screen. Move on.

FIG. 8 is a diagram showing an example of an input screen for a delivery destination and a payment method. The user uses the input screen to enter the payment method for the product, billing destination information, and delivery destination information. The browser of the user terminal 20 transmits the input information (including the product name, the number, the payment method, the billing destination information, the delivery destination information, etc.) to the second site 21 (step 106). Here, the payment method of the product includes various payment methods such as payment by a credit card and transfer to a designated bank account. The billing destination information includes information such as the name, address, postal code, country, telephone number, and e-mail address of the payer. Similarly, the delivery destination information includes information such as the name, address, postal code, country, telephone number, and e-mail address of the destination of the product. It should be noted that the payer and the recipient of the product may be the same.

Next, the second site 21 transmits the received order information to the user terminal 20 (step 10).
7). This allows the user to be prompted to confirm the transaction details.

Similarly, the second site 21 also sends the order information to the first site 22 (Step 108).

First site 2 receiving this order information
2 compares the product name included in the order information with the stock status database 7 to confirm the presence / absence of inventory, and matches the address information included in the delivery destination information with the delivery destination area database 8 to It is determined whether or not the delivery destination is in a deliverable area, and if it is confirmed that there is stock and the area is in a deliverable area, confirmation information is transmitted to the second site 21 (step 109).

Here, if the user selects payment by credit card as the payment method as in the input screen example shown in FIG. 8 described above, the second site 21 displays the credit number of the user. The information necessary for settlement, such as the settlement, is transmitted to the settlement organization (corresponding to the settlement device 12 in FIG. 1) (step 110). In FIG. 8, the display of the settlement institution is omitted for convenience of illustration.

The settlement institution determines whether or not the credit card is valid based on the received information (confirmation of the expiration date of the credit card) and transmits the information regarding the result of the credit information such as the credit limit to the second site 21. (Step 111).

The second site 21 uses the information on the result of the credit information of the credit card holder to determine whether or not the transaction is actually completed by using the user terminal 20 and the first terminal by means of e-mail or the like. The data is transmitted to the site 22 (step 112, step 113). The user and the first site can know that the transaction has been completed and the goods will be shipped. Thereafter, the first site performs a process for shipping the ordered product, such as outputting a product delivery slip and sending a shipping instruction by e-mail.

Through the above steps, the merchandise is finally delivered to the user's desired delivery destination based on the order information and delivery destination information from the first site 22.

[0075]

As described above, according to the present invention,
An information providing device connected to a broadband network, a request processing device connected to a narrowband network, and a connection unit connecting the broadband network and the narrowband network so that information can be transmitted to each other. By providing the system, a system that does not depend on the size of the network capacity can be configured, and smooth electronic commerce can be performed on the user's operation.

[Brief description of the drawings]

FIG. 1 is an overall system diagram including a functional block showing an embodiment of the present invention.

FIG. 2 is a flowchart showing processing steps according to an embodiment of the present invention.

FIG. 3 is a diagram showing an example of a source of a first site top page.

FIG. 4 is a diagram showing an example of a first site top page.

FIG. 5 is a diagram showing an example of a screen display of a second site.

FIG. 6 is a diagram showing an example of an order screen of a second site.

FIG. 7 is a diagram showing an example of an order confirmation screen of a second site.

FIG. 8 is a diagram showing an example of a second site delivery destination and payment method determination screen.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 ... Information provision apparatus 2 ... Request processing apparatus 3 ... Connection part 4 ... Broadband network 5 ... Narrow band network 6 ... Request source 7 ... Inventory situation database 8 ... Deliverable area database 9 ... User network 20 ... User terminal 21 ... 2nd Site 22 ... first site 40 ... window generated by the browser 41 ... address input unit 12 ... payment device 150 ... information providing unit 151 ... request receiving unit 152 ... processing request unit 153 ... payment request unit 154 ... request processing unit 155… Auxiliary request reception unit 300… META tag

 ──────────────────────────────────────────────────続 き Continuing on the front page (72) Inventor Yasuhide Yokota Vietnam, Ho Chi Minh City, Binh Thanh District, No Chang Long Street, 248A Sonny Vietnam Limited (72 Nicholas, Kor Singapore, Singapore 089315, Keppel Towers No. 21-00, Ho Shan Road 10, Sony Marketing Asia Pacific Private Limited (72) Inventor Masaaki Terada Singapore Country, Singapore 089315, Keppel Towers number 21-00, Ho Shan Road 10, Sony Marketing Asia Pacific Private Limited (72) Invention Person Hiroshi Takahashi 6-35, Kita-Shinagawa, Shinagawa-ku, Tokyo F-term (reference) in Sony Corporation 5B089 GA11 GA21 JA08 MA03

Claims (27)

[Claims] Claims 1. Product order information can be transmitted to a specified device, and product information can be requested from a specified information source.
When the obtained information includes an instruction to refer to another information source, the information source can be specified to request presentation of the information, and the obtained product information can be displayed. And a client connected to the narrowband network, receiving a request for presentation of product information from the client, specifying an information providing apparatus corresponding to the product information, and including an instruction to refer to the information providing device. A request processing device for returning information to a client, connected to a broadband network, providing product information in response to a request for presentation of product information requested by the client, and receiving product order information transmitted from the client; An information providing device for requesting the request processing device to perform the processing based on the product order information transmitted and received from the narrowband network An information processing system connected between a wideband network, mutual information is characterized by comprising a connecting portion that none so as to transmit. 2. A request processing device connected to the narrowband network for processing a first request transmitted through the narrowband network, and a first processing device connected to the wideband network and processed by the request processing device. An information providing device that provides information related to the request of the above and receives the second request transmitted through the broadband network; and connects the narrowband network and the broadband network to transmit information to each other. An information providing system, wherein the information providing device requests the request processing device to perform a process based on the received second request. 3. The information processing system according to claim 2, wherein the request processing device includes an auxiliary request receiving unit, and when there is a first request to the auxiliary request receiving unit, a request source of the first request. An information processing system for prompting the information providing apparatus to perform a first request process. 4. The information processing system according to claim 2, wherein the second request transmitted via the broadband network relates to a product order. 5. The information processing system according to claim 4, further comprising a settlement device, wherein the information providing device sends settlement request information to the settlement device based on the received second request. Characteristic information processing system. 6. The information processing system according to claim 4, wherein the second request includes information on a delivery area of a product according to the product order, and the information providing device requests the request processing device. An information processing system, wherein the process includes a process of confirming whether or not the product can be delivered to the delivery area. 7. The information processing system according to claim 4, wherein the process performed by the information providing device on the request processing device is a process of confirming a stock status of a product related to a product order that is the second request. An information processing system comprising: 8. An information providing device connected to a broadband network, wherein the information providing unit provides information according to the first request transmitted through the broadband network, and an information providing unit transmitted through the broadband network. A request receiving unit that receives the second request, and a processing request unit that requests the request processing device connected to the narrowband network to process the second request received by the request receiving unit. An information providing device characterized by the above-mentioned. 9. The information providing apparatus according to claim 8, further comprising: a settlement request unit that sends settlement request information to the settlement device based on the second request received by the request reception unit. Information providing device. 10. A request connected to a narrowband network.
A processing device,  When there is an information presentation request from a request source,
Information provision devices connected via a broadband network.
Request receiving unit that prompts you to request information presentation
Request from the information providing device via the narrowband network.
Request processing unit for performing the specified processing.
Request processing device. 11. The request processing device according to claim 10, wherein the request processing unit receives a request related to a product order, and checks whether the product included in the order can be delivered to a delivery area. Request processing device. 12. The request processing device according to claim 10, wherein the request processing unit receives a request for ordering a product and checks stock of the product. 13. A recording medium on which a program for causing a computer to function as the information providing apparatus according to claim 8 is recorded. 14. A recording medium on which a program for causing a computer to function as the information providing apparatus according to claim 9 is recorded. 15. A recording medium on which a program for causing a computer to function as the request processing device according to claim 10 is recorded. 16. A recording medium on which a program for causing a computer to function as the request processing device according to claim 11 is recorded. 17. A recording medium on which a program for causing a computer to function as the request processing device according to claim 12 is recorded. 18. A method of electronic commerce, wherein, when a request for providing product information is made to a first site connected to a narrow band, the first site receives the request for providing product information over a wide band. The second site connected to the broadband provides product information corresponding to the product information provision request based on the transferred product information provision request. Wherein the second site connected to the broadband generates merchandise order information, notifies the first site, and processes the first merchandise information when the order for the merchandise is requested. the method of. 19. A method of electronic commerce, wherein a second site connected to a broadband and providing merchandise information receives the merchandise order according to the provided merchandise information, and transmits the merchandise order information. Generating an electronic commerce and notifying the first site connected to the narrow band. 20. The electronic commerce method according to claim 18, wherein the second site connected to the wide band is connected to the first site connected to the narrow band with the generation of the product order information. A method of e-commerce, comprising sending a request to check inventory of ordered goods. 21. The electronic commerce method according to claim 19, wherein the second site connected to the wide band is connected to the first site connected to the narrow band with the generation of the product order information. A method of e-commerce, comprising sending a request to check inventory of ordered items. 22. The electronic commerce method according to claim 18, wherein the second site connected to the wide band is connected to the first site connected to the narrow band with the generation of the commodity order information, An electronic commerce method characterized by confirming whether a delivery area included in the order information is an area where goods can be delivered. 23. The electronic commerce method according to claim 19, wherein the second site connected to the broadband includes a request to confirm whether the product can be delivered in the generated product order information. E-commerce method. 24. The electronic commerce method according to claim 18, further comprising, when an order for a product according to the provided product information is requested, the second site sending the payment request information to the payment device. A method of electronic commerce characterized by that. 25. The electronic commerce method according to claim 19, further comprising, when an order for a product according to the provided product information is requested, the second site connected to the broadband being settled. Sending e-commerce request information to an e-commerce method. 26. A recording medium on which a program for executing the electronic commerce method according to claim 18 is recorded. 27. A recording medium on which a program for executing the electronic commerce method according to claim 19 is recorded.