JP2002197234A - Information management method and device and recording medium recording that processing program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a technology capable of not only collecting and providing objective onsite information including surrounding information to lead to an event in the case of occurrence of a prescribed event but also facilitating an efficient and fair follow-up process for the event. SOLUTION: When a prescribed event occurs, an information management method manages notice information informed by an informer. The method is provided with a step of receiving from a notice unit the notice information including identification information to identify the informer in the case of occurrence of the prescribed event and position information to indicate the position of the informer, the step of getting onsite information showing the onsite status from an information recording unit installed nearby the onsite indicated by the position information of the informer received by the notice unit, and the step of adding the onsite information obtained from the information recording unit to the notice information received from the notice unit and storing it.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an information management device for managing notification information notified by a notifier when a predetermined event occurs, and more particularly, to an information management system for controlling a traffic accident when a predetermined event such as a traffic accident occurs. The present invention relates to a technology effective when applied to an information management apparatus that manages not only unique data and testimony of an accident party but also image information at the time of occurrence of an accident, which is objective accident information including peripheral information leading to the accident.

[0002]

2. Description of the Related Art Conventionally, information on accidents in the event of a traffic accident or the like is collected by human tactics, such as listening to accidents from policyholders, insurance agents, repair shops, etc., and collecting information by specialized investigators. Had been

In Japanese Patent Application Laid-Open No. 11-53595,
There has been proposed a vehicle accident recording apparatus capable of recording data which enables analysis of an accident state at the time of occurrence and also enables clarification of an original cause of the accident. The vehicle accident recording device described in this publication obtains vehicle operation data from one day to several days and detailed data of about 10 seconds before and after the accident, thereby grasping the occurrence state of the accident and causing the accident to be a remote cause. To be able to study the cause of the accident at the same time,
The data record is held between the two divided devices, and even if one of the recording means is damaged and cannot be read in the event of an accident, the data can be read from the device recorded on the other device to analyze the accident. It is an object of the present invention to be able to acquire quantitative data of a vehicle required at the time.

[0004] However, the cause of the accident is wide-ranging, and the accident party often makes statements in his / her own favor. For example, it includes not only the data of the accident vehicle and testimony of the accident party but also the peripheral information leading to the accident. Third-party objective testimony is important.

[0005]

At present, it is very difficult to secure witnesses in the conventional collection of accident information described above. Therefore, in most cases, the ratio of negligence is determined by discussing between parties. As a result, it is not always efficient for insurance companies and policyholders, for example, the period until the payment of claims is lengthened. That is, if the accident notification is ambiguous or inaccurate, it causes problems such as wasting time and labor on the accident processing after the reception or leading to an incorrect processing. In addition, if the date and time elapse after the occurrence of the accident, it becomes difficult to grasp the truth of the accident, and in the case of death of the victim, there is no evidence other than the testimony of the perpetrator, and it is difficult to pay the appropriate insurance claim from the viewpoint of the victim And other issues have been raised. In other words, it is no exaggeration to say that smooth accident handling and accident resolution involve the speed and accuracy of accident notification.

On the other hand, an image recording device such as a video camera for recording road conditions is installed on some general roads, highways and the like, and image information at the moment of an accident recorded by such an image recording device is provided. May be able to collect objective accident information, but if it is unclear which party recorded the image information recorded by the image recording device, There is a problem that image information cannot be used effectively.

[0007] The report of the Transport Technology Council on June 14, 1999, entitled "Safety and Environmental Considerations for Future Automobile Traffic Policies," mentions the collection of detailed accident information. Among them, "In order to be able to collect objective data in the event of an accident without relying only on the testimony of the accident party, ITS (I
It is necessary to study an accident investigation method using the ntelligent Transport Systems) technology. "

SUMMARY OF THE INVENTION An object of the present invention is to solve the above-mentioned problem, collect and provide objective site information including peripheral information leading to a predetermined event when the event occurs, and improve the efficiency of post-processing for the event. It is an object of the present invention to provide a technology capable of performing optimization and optimization.

[0009]

According to the present invention, there is provided an information management apparatus for managing notification information notified by a notifier when a predetermined event has occurred. The recorded site information is managed in association with the site information.

According to the present invention, when a predetermined event such as a traffic accident occurs, the identification information for identifying the notifier and the position information indicating the position of the notifier are automatically detected or operated by the notifier. Is transmitted from the notification device to the information management device on the data center side.

When the information management device on the data center side receives the notification information transmitted from the notification device of the notifier, the information recording device, which constantly records an image of the site by a camera or the like, changes the received notifier. It is checked whether or not it is installed near the site indicated by the position information, and site information such as image information recorded before and after the occurrence of the accident is acquired from an information recording device installed near the site.

The notification information received from the notifying device is stored in association with the site information obtained from the information recording device, and the notifier refers to insurance information for identifying an insurance company to which the notifier has contracted. And providing the notification information and the site information to the user device on the insurance company side identified by the insurance information.

In the insurance company, objective accident information including not only testimony of the accident party but also peripheral information such as the state of the vehicle of the accident party and the weather and road conditions recorded in the image information at the moment of the accident. Can be collected to determine the rate of negligence.

As described above, according to the information management apparatus of the present invention, the notification information notified by the notifier and the site information recorded by the information recording apparatus are managed in association with each other. In such a case, it is possible to collect and provide objective site information including peripheral information leading to the event, and to make the post-processing of the event more efficient and appropriate.

[0015]

DESCRIPTION OF THE PREFERRED EMBODIMENTS An information management apparatus according to an embodiment for providing notification information provided by an accident party and image information at the time of an accident in association with each other to an insurance company when a traffic accident occurs will be described below. I do.

FIG. 1 is a diagram showing the concept of the accident information management system of the present embodiment. FIG. 1 illustrates the concept of a business model using the accident information management system according to the present embodiment. In this example, the manager of the accident information is an Internet data center operator, and the involvement related to the accident such as a car or a person is involved. Are connected via a transmission medium.

FIG. 2 is a diagram showing a schematic configuration of the accident information management system of the present embodiment. As shown in FIG. 2, the accident information management device 10 according to the present embodiment includes an accident information reception processing unit 112
And an accident information management processing unit 113 and an image information acquisition processing unit 115.

The accident information reception processing section 112 is an accident notification information record R1 (notification information) including identification information for identifying a notifier in the event of a traffic accident and position information indicating the position of the notifier. This is a processing unit that receives the accident notification information record R1 (described later in detail) from the accident occurrence notification device 40 and relays it to the accident information management processing unit 113.

The accident information management processing unit 113 accumulates the notification information received from the accident occurrence notification device 40 by adding the image information that is the site information acquired from the image recording device 20 to the notification information.
A processing unit that provides the notification information and the image information and the notification information and the site information similar to the notification information to the user device 30 on the insurance company side identified by the insurance information in the notification information.

The image information acquisition processing unit 115 refers to the position information of the notifier received from the accident occurrence notification device 40, and obtains the status of the site from the image recording device 20 installed near the site indicated by the position information. This is a processing unit that acquires image information indicating.

A program for causing the accident information management device 10 to function as the accident information reception processing unit 112, the accident information management processing unit 113, and the image information acquisition processing unit 115 is a CD.
-After being recorded on a recording medium such as a ROM and stored on a magnetic disk or the like, it is loaded into a memory and executed. The recording medium for recording the program is CD-R.
A recording medium other than the OM may be used.

The image recording device 20 includes an image information management processing unit 2
12. The image information management processing unit 212 is a processing unit that constantly records image information captured by the camera 220 in the image information recording table 213, and provides the specified image information to the accident information management device 10 on the data center side. The details of the image information recording table 213 will be described later.

The image recording device 20 is connected to the image information management processing unit 2
It is assumed that the program for functioning as 12 is recorded on a recording medium such as a ROM and executed. The recording medium for recording the program may be a recording medium other than the ROM.

As shown in FIG. 2, the accident information management system includes, for example, an accident information management device 10 installed in a data center such as an Internet data center operator and a road information installed on a general road or an expressway. An image recording device 20 such as a video camera for recording, and a user device 30 for which an insurance company such as a non-life insurance company checks accident information,
It comprises an accident occurrence notifying device 40 for transmitting information notifying occurrence of an accident to the accident information management device 10 when an accident occurs, and each device is connected via a transmission medium.

The accident information management device 10 includes a CPU 100
, A memory 110, and a communication I / F 120.
The CPU 100 is a device that controls various operations of the memory 110 and the communication I / F 120 in the accident information management device 10.

The memory 110 includes a control processing unit 111, an accident information reception processing unit 112, and an accident information management processing unit 113
, An accident information management table 114, an image information acquisition processing unit 115, and an image recording device management information table 116. Since the control processing unit 111 is realized by a conventional technique such as an operation system, the detailed description is omitted.

The accident information reception processing unit 112 receives the accident notification information record R1 from the accident occurrence notification device 40,
A process for relaying to the accident information management processing unit 113 is performed.

The accident information management processing unit 113 writes and reads accident information to and from the accident information management table 114,
The accident information record R2, which is a work record used for temporarily handling necessary data, such as image acquisition processing and similarity determination processing, and image information and related information are stored in the accident information management apparatus 10 and the image recording apparatus. Generation of an image information record R3 which is a work record used when transmitting / receiving data to / from the personal computer 20 and individual data items in the accident information record R2 and individual data in each accident information management record stored in the accident information management table T1. By comparing the similarities of the data items, the similarity of the accident information is converted into a point with the total number of similar data items, and the accident information exceeding a preset reference point is determined as the similar accident information, Accident information notification table T
4 or a process of transmitting the accident information management record to the user device 30. The details of the table and the record will be described later.

The image information acquisition processing section 115 is a processing section for issuing a request for distribution of image information to the image recording apparatus 20 for recording road conditions, and is provided for each image recording apparatus managed in the image recording apparatus management information table T2. Information recording device position information T2b and position information R3e of image information record R3
By comparing with the above, the installation status of the image recording apparatus 20 is confirmed. Here, when the image recording device 20 is installed near the accident site, the image information acquisition processing unit 115 determines the recording date R3b and the recording start time R3 of the image information record R3.
c and the recording end time R3d, an image for several minutes before and after the relevant accident date and accident occurrence time is recorded in the image recording apparatus 20.
And relays it to the accident information management processing unit 113. Conversely, when the image recording device 20 is not installed near the accident site, the image information acquisition processing unit 115 adds an arbitrary message notifying that the corresponding image information cannot be acquired to the image information record R3. Then, a process of relaying the image information record R3 to the accident information management processing unit 113 is performed. The details of the table and the record will be described later.

The communication I / F 120 is connected to the image recording device 20,
This is a device that performs communication between the user device 30 and the accident occurrence notification device 40.

The image recording device 20 includes a CPU 200, a memory 210, a camera 220, and a communication I / F 230. The CPU 200 is a device that controls various operations of the memory 210, the camera 220, and the communication I / F 230 in the image recording device 20.

The memory 210 includes a control processing section 211, an image information management processing section 212, and an image information recording table 21.
3 is provided. The control processing unit 211 is realized by a conventional technique such as an operation system, and thus the detailed description is omitted.

The image information management processing section 212 is a processing section that constantly writes and reads road condition images to and from the image information recording table 213. Image information recording table 21
Reference numeral 3 denotes a table for recording an image of a road situation captured by the camera 220. Since the camera 220 is realized by a conventional technique such as a video camera, a detailed description is omitted. Communication I / F 230 is a device that communicates with accident information management device 10.

The user device 30 includes a CPU 300, a display unit 310, an input unit 320, and a communication I / F 330. The CPU 300 is a device that controls various operations of the display unit 310, the input unit 320, and the communication I / F 330 in the user device 30.

The display unit 310 is a device for displaying information on a CRT (cathode ray tube), a liquid crystal display (LCD), or the like, and displays buttons for giving accident information, similar accident information, and various instructions. The input unit 320 is a device such as a keyboard or a mouse, and gives an instruction to a button or the like on a screen. The communication I / F 330 is connected to the accident information management device 10
The device communicates with the device.

The accident occurrence notifying device 40 is a device such as an emergency call system for making an emergency call in the event of an emergency such as an accident, and is provided to an in-vehicle terminal device installed in a car or a device such as a portable telephone carried by a person. And a function of notifying the accident information management device 10 of notification information including identification information for identifying the information and position information indicating the position of the notifier.

Next, records and tables used in the accident information management apparatus 10 of the present embodiment will be described with reference to FIGS.

FIG. 3 is a diagram showing an example of the accident notification information record of the present embodiment. As shown in FIG. 3, when an accident occurs, the accident notification information record R1 is a record for sensing the occurrence of the accident and notifying various kinds of information on the situation at the time of the accident. The accident notification information record R1 includes accident day information R1a which is information for identifying the day when the accident occurred, accident time information R1b which is information for identifying the time when the accident occurred,
And position information R1c, which is information for identifying the position where the accident occurred, the speed of the vehicle, the number of times of sudden braking, the angle of the steering wheel,
Behavior information R1d, which is information indicating the behavior during driving such as the amount of depression of the accelerator, and identification information R1e indicating insurance information, such as the insurance company contracted by the notifier and the security number thereof, as information for identifying the notifier. Etc. fields. In this example, accident date information, accident time information, position information, behavior information, and identification information are shown, but are not limited thereto. Note that the name, address, and the like may be included in the identification information.

FIG. 4 is a diagram showing an example of the accident information record of the present embodiment. As shown in FIG. 4, the accident information record R
Reference numeral 2 denotes a work record used for temporarily handling necessary data such as image acquisition processing and similarity determination processing. The accident information record R2 includes a number column R2a,
Accident day information R2, which is information for identifying the day when the accident occurred
b, accident time information R2c which is information for identifying the time when the accident occurred, position information R2d which is information for identifying the position where the accident occurred, behavior information R2e which is information indicating behavior during driving, and the accident date information R2b and accident time information R2
c and the position information R2d as key information, the image information R2f which is information recording the road condition, and the similar information which is information for linking with other accident information having similarity in the accident information management table T1. R2g and a field of identification information R2h for identifying a notifier.

FIG. 5 is a diagram showing an example of the accident information management table of the present embodiment. As shown in FIG. 5, the accident information management table T1 is a table for accumulating accident information. The accident information management table T1 includes a number column T1a, accident date information T1b that is information for identifying the date when the accident occurred,
Accident time information T1c, which is information for identifying the time when the accident occurred, position information T1d, which is information for identifying the position where the accident occurred, and behavior information T, which is information indicating behavior during driving.
1e, image information T1f which is information that records road conditions obtained using the accident date information T1b, accident time information T1c, and position information T1d as key information, and other accident information for which similarity is recognized in the accident information management table T1. Of similarity information T1g, which is information for linking with the information, identification information T1h for identifying a notifier, and a user of insurance processing result data indicating a result of insurance processing such as determination of a negligence ratio performed for the accident. 5 is a table including an accident information management record 501 having a field of insurance processing result information T1i indicating a storage location in the device 30.

FIG. 6 is a diagram showing an example of the image recording apparatus management information table of the present embodiment. As shown in FIG. 6, the image recording device management information table T2 is a table used when detecting the installation status of the image recording device 20 that records road conditions. The image recording device management information table T2 has a number column T2a and information recording device position information T2b.

FIG. 7 is a diagram showing an example of the image information record of the present embodiment. As shown in FIG.
Reference numeral 3 denotes a work record used when image information and information related thereto are transmitted and received between the accident information management device 10 and the image recording device 20. The image information record R3 is
A number field R3a, a recording date R3b for identifying the day of the week on which the image was recorded, a recording start time R3c for identifying the time when the recording of the image was started, and information for identifying the time when the recording of the image was completed. The record has fields of a recording end time R3d, position information R3e for identifying a position where an accident has occurred, and image information R3f for recording road conditions.

In this embodiment, the accident information management device 10
The information from R3a to R3e of the image information record R3 is transmitted to the image recording device 20 and the image recording device 2
0 adds the image information to R3f, and the accident information management device 1
0, it is assumed that the accident information management device 10 sends the image information record R3 from R3a to R3a.
It is also conceivable that the information up to e is transmitted to the image recording apparatus 20, and the image recording apparatus 20 returns only R3a and R3f storing the image information to the accident information management apparatus 10,
This is not the case.

FIG. 8 is a diagram showing an example of the image information recording table of the present embodiment. As shown in FIG. 8, the image information recording table T3 is a table used when recording road conditions. The image information recording table T3 includes a recording date T3a which is information for identifying the day of the week on which the image was recorded, and a recording start time T3 which is information for identifying the time at which the recording of the image was started.
b, a table having fields of recording end time T3c, which is information for identifying the time at which recording of an image has been completed, and image information T3d, which is information recording road conditions.

The image information management processor 2 of the image recording device 20
12 constantly writes and reads a road situation image in the image information recording table 213. For example, the road situation image of the first hour is written in the image information record record 801 of FIG. The road condition image is written in the image information record record 802, the next one hour road condition image is written in the image information record record 803, and the next one hour road condition image is already stored in the image information record record 8.
Control such as writing after erasing the road situation image recorded in 01 is performed. Here, the image recording time cycle is set to one hour, but this is not a limitation.

FIG. 9 is a diagram showing an example of the accident information notification table of the present embodiment. As shown in FIG. 9, the accident information notification table T4 is a work table used when notifying the user device 30 of accident information and accident information similar to the accident information. And the existing accident information similar to the new accident information is stored after the new accident information. Number column T4
a, accident day information T4b which is information for identifying the day when the accident occurred, accident time information T4c which is information for identifying the time when the accident occurred, position information T4d which was information for identifying the location where the accident occurred, driving Behavior information T4e that is information indicating the behavior at the time, image information T4f that is information that records road conditions, identification information T4g for identifying a notifier, and an insurance processing result that indicates a storage location of insurance processing result data for the accident. It is a table having a field of information T4h.

Next, the operation of each unit shown in FIG. 2 will be described based on the flowcharts of FIGS. When a traffic accident occurs, the accident occurrence notifying apparatus 40 automatically detects the accident or the operation instruction of the accident person, and the identification information for identifying the notifier stored in the apparatus in advance and the GPS
(Global Positioning System) and the like, and the notification information including the position information indicating the position of the notifier is transmitted from the accident occurrence notification device 40 to the accident information management device 10 on the data center side as the accident notification information record R1.

FIG. 10 is a flowchart showing a processing procedure from acquisition to accumulation of image information according to the present embodiment.
In step 1001, the accident information reception processing unit 112 of the accident information management device 10 of FIG. 2 receives the accident notification information record R1 from the accident occurrence notification device 40 and converts the received accident notification information record R1 into an accident information management processing unit. 113
Hand over to

In step 1002, the accident information management processing unit 1
Reference numeral 13 maps each data item on the accident notification information record R1 received from the accident information reception processing unit 112 to a corresponding data field on the accident information record R2, and a unique number which does not overlap with the number column R2a. And an accident information record R2 is generated.

At step 1003, the accident information management processor 1
13 acquires the accident date information R2b and the accident time information R2c in the accident information record R2, and generates an image information record R3. At this time, the accident date information R2b of the accident information record R2 is output as the recording date R3b in the image information record R3, and the accident start time R3c and the recording end time R3d are set according to the preset time width. The time of several minutes before and after the accident time information R2c of the information record R2 is output to the corresponding data field and passed to the image information acquisition processing unit 115.

Next, in step 1004, the image information acquisition processing unit 115 determines the position information R3e in the image information record R3 received from the accident information management processing unit 113 and the information recording device stored in the image recording device management information table T2. By comparing the position information T2b, it is confirmed whether or not the image recording device 20 is installed near the accident site indicated by the position information R3e.

In step 1005, the contents of the confirmation result are checked, and the image recording device 2 is located near the position information R3e.
0, the presence of the image recording device 20 is confirmed.
To the image information transmission request process for Here, one image recording apparatus is assumed for one piece of position information. However, for example, when a plurality of image recording apparatuses are installed for one piece of position information, the traveling direction of the vehicle, etc. The most suitable image recording device may be narrowed down. If the presence of the image recording device 20 corresponding to the position information R3e is not confirmed, the image information non-acquisition response process (step 1)
011).

When the image information transmission request processing is executed in step 1006, the image information acquisition processing section 115 issues an image information transmission request to the image recording device 20 in the format of the image information record R3.

The image recording apparatus 20 receiving the image information record R3 in step 1007 sets the recording date R3b and the recording start time R3c in the image information record R3.
And recording end time R3d and image information recording table T3
Is compared with the recording date T3a, recording start time T3b, and recording end time T3c, and an image of the corresponding accident date and recording time range is acquired.

In step 1008, the image recording device 20
The acquired image information is stored in the data field of the image information R3f in the image information record R3, and the image information record R3 is transmitted to the image information acquisition processing unit 115.

The image information acquisition processing section 115 which has received the image information record R3 in step 1009 relays the image information record R3 to the accident information management processing section 113.

At step 1010, the accident information management processing unit 113 which has received the image information record R3 uses the number column R3a in the image information record R3 as a key,
The image information in the image information R3f of the image information record R3 is stored in the data field of the image information R2f of the corresponding accident information record R2.

At step 1005, the position information R3e
If it is not confirmed that the image recording device 20 corresponding to the above is present, the process proceeds to step 1011, and in step 1011, the image information acquisition processing unit 115 sends a specific message indicating that the corresponding image information cannot be acquired to the image. It is stored in the data field of the image information R3f in the information record R3 and transmitted to the accident information management processing unit 113.

At step 1012, the accident information management processing section 1
13 is a number column R3 in the image information record R3.
Using a as a key, a specific message for determining that an image cannot be acquired is stored in the data field of the image information R2f of the corresponding accident information record R2.

FIG. 11 shows an accident information record R according to this embodiment.
6 is a flowchart showing a processing procedure from determining similarity between an accident information management record 501 and an accident information management record 501 and storing the similarity.
In FIG. 11, the accident information record R2 and the accident information management record 50 stored in the accident information management table T1 are shown.
1, the similarity between the accident information record R2 and the accident information management record 501 is determined, and the data field of the similar information R2g in the accident information record R2 is linked to the accident information having similarity. This shows a processing procedure from the addition of information for performing the operation to the storage of the information in the accident information management table T1.

At step 1101, the accident information management processing section 1
13 initializes variables m and n used in the similarity determination processing. In step 1102, it is checked whether data is stored at the positions indicated by the variables m and n in the accident information management table T1.
If the data has been stored in the accident information record R2, the process proceeds to similarity determination processing with the accident information record R2. If no data is stored in the accident information management table T1, the processing shifts to processing for storing the accident information record R2 in the accident information management table T1.

When the similarity determination processing is executed in step 1103, the accident information management processing unit 113 executes initialization of variables related to the overall similarity determination processing. Then step 1
At 104, a similar point serving as an index for determining similarity is initialized. This similar point is the accident information record R
The index serves as an index for identifying the similarity of each of the accident information management records 501 with respect to No. 2.

Next, at step 1105, each data item of the accident information record R2 and each data item of each accident information management record 501 stored in the accident information management table T1 are compared. Step 1
The process proceeds to step 106, and if no similarity is found, the process proceeds to step 1107.

In determining the similarity, the data items of the accident information record R2 and the accident information management records 501 stored in the accident information management table T1 are used.
It is conceivable that the data items are compared with each other and if the difference is within a predetermined range, the data items are determined to be similar. For example, when comparing the vehicle speed, the number of times of sudden braking, the steering wheel angle, the accelerator pedal depression amount, and the like in the behavior information, the values in the accident information record R2 and the values in the accident information management record 501 are obtained for each value. If the absolute value of the difference between the two is less than or equal to a predetermined value, it is determined that the behavior information is similar.

Although the comparison is made from the accident date information R2b with i = 2 as an initial value for convenience of description, the comparison may be skipped for data items having low relevance to similarity determination. Alternatively, different determination processing may be performed for each data item using a preset similarity check rule.

If it is determined in step 1105 that the data items are similar, then in step 110
In step 6, 1 is added to a similar point serving as an index for identifying similarity. Next, in step 1107, 1 is added to the variable to shift the data item to be compared by one.

In step 1108, if the data field to be compared has shifted to the image information R2f in the accident information record R2, the flow proceeds to step 1109. If not, the flow returns to step 1105.

In step 1109, the similar point is compared with the reference point. If the similar point is equal to or larger than the reference point, the accident indicated by the accident information management record 501 in the accident information management table T1 is determined by the accident information record R
Judge that it is a similar accident similar to the accident shown in 2,
The process moves to step 1110. Here, the reference point is a value serving as a reference value for determining a similar accident set in advance. If the similar point is less than the reference point, it is determined that it is not a similar accident, and step 1111 is executed.
Transfer processing to

At step 1110, the accident information record R2
In the data field of the similarity information R2g, the number field T1 of the accident information management record 501 in which similarity is recognized
The data of a is stored. Here, the similar information R2 has already been set.
When data is stored in the data field of g, the data of the number column T1a is added after the data.

Next, at step 1111, 1 is added to the variable m to transfer the accident information management record 501 to be compared to the next accident information management record 501, and the variable n
Is initialized to 1. In step 1112, it is checked whether data is stored at the position indicated by the variables m and n in the accident information management table T1, and if no data is stored in the accident information management record 501, the process proceeds to step 1113. . In addition, accident information management record 5
If the data is stored in 01, the process returns to step 1103. Then, in step 1113, the accident information record R
2 is added to the end of the accident information management table T1, and the similarity determination processing ends.

FIG. 12 is a flowchart showing a processing procedure for transmitting accident information to an insurance company according to this embodiment. At step 1201, the accident information management processing unit 113
The latest accident information management record 501 is obtained from the accident information management table T1.

At step 1202, the accident information management processor 1
Step 13 is to execute step 12 if data exists in the similar information T1g in the accident information management record 501.
Shift the processing to 03. In addition, the accident information management record 5
If there is no data in the similarity information T1g at 01, the process moves to step 1208.

At step 1203, the accident information management processor 1
13 generates an accident information notification table T4, outputs corresponding data items in the accident information management record 501 for each data field in the accident information notification table T4,
01, a corresponding accident information management record other than the accident information management record 501 is acquired from the accident information notification table T1 from the number information assigned to each accident information management record included in the similar information T1g. For each data field in the information notification table T4, the corresponding data item of the acquired accident information management record is output.

At step 1204, the accident information management processor 1
13 transmits the accident information notification table T4 to the user device 30 of the insurance company identified by the insurance information in the identification information T1h in the accident information management record 501. In step 1205, the user device 30 After receiving the accident information notification table T4 from the information management processing unit 113, the process proceeds to step 1206.

If no data exists in the similar information T1g in the accident information management record 501 in step 1202, the process moves to step 1208, and
In 208, the accident information management processing unit 113 transmits the accident information management record 501 to the insurance company user device 30 identified by the insurance information in the identification information T1h in the accident information management record 501. Step 12
At 09, the user device 30 receives the accident information management record 501 from the accident information management processing unit 113 and proceeds to step 1206.

FIG. 13 is a diagram showing an example of an output image of the accident information and similar accident information of the present embodiment. In step 1206, the user device 30 outputs accident information such as an accident information notification window 1300 shown in FIG. 13 to the display unit 310 based on the accident information notification table T4 or the accident information management record 501.

Here, from the storage position identified by the insurance processing result information in the accident information notification table T4, the past insurance processing result data corresponding to the similar information (results of the accident negligence ratio, insurance money amount, etc.). May be read out from the user device 30 and displayed. Thus, in this embodiment,
Since the past insurance processing results of similar accidents can also be displayed, it is possible to perform insurance processing while referring to the insurance processing results of similar accidents in the past, and it is possible to improve the efficiency of insurance processing operations .

When the operator of the user device 30 clicks the image information field on the accident information notification window 1300 in FIG. 13, information for displaying the corresponding image information is input to the user device 30.

FIG. 14 is a diagram showing an example of an output image of image information according to the present embodiment. In step 1207, the user device 30 accepts the click on the image information field, opens an image information reproduction window 1400 shown in FIG. 14, and reproduces image information according to the request of the operator.

As described above, the image information is reproduced and examined, and when the insurance processing result such as the determination of the negligence ratio is determined, the insurance processing result indicating the storage location of the insurance processing result data in the user device 30 is obtained. The information is transmitted to the accident information management processing section 113, and the accident information management processing section 11 of the accident information management apparatus 10 is transmitted.
No. 3 is stored in the data field of the insurance processing result information of the corresponding accident information management record 501 of the accident information management table T1.

As described above, the accident information management apparatus 10 does not store the insurance processing result data itself in the accident information management table T1, but the insurance processing result information indicating the storage location of the insurance processing result data in the user device 30. Is stored in the accident information management table T1, and the accident information notification table T4
Is transmitted from the user device 30 to the user device 30 using the insurance process result information in the accident information notification table T4. In addition to realizing the efficiency of the insurance processing business with reference to the above, it is possible to prevent the insurance processing result data of each insurance company from leaking out and protect the privacy of customers.

As described above, according to the information management apparatus of the present embodiment, the notification information notified by the notifier and the site information recorded by the information recording apparatus are managed in association with each other, so that a predetermined event occurs. When it occurs, it is possible to collect and provide objective site information including peripheral information leading to the event, and to make the post-processing of the event more efficient and appropriate.

[0083]

According to the present invention, the notification information notified by the notifier and the site information recorded by the information recording device are managed in association with each other. It is possible to collect and provide objective on-site information including information and to make the post-processing for the event more efficient and appropriate.

[Brief description of the drawings]

FIG. 1 is a diagram illustrating the concept of an accident information management system according to an embodiment.

FIG. 2 is a diagram illustrating a schematic configuration of an accident information management system according to the present embodiment.

FIG. 3 is a diagram illustrating an example of an accident notification information record according to the embodiment.

FIG. 4 is a diagram illustrating an example of an accident information record according to the embodiment.

FIG. 5 is a diagram illustrating an example of an accident information management table according to the embodiment;

FIG. 6 is a diagram illustrating an example of an image recording apparatus management information table according to the present embodiment.

FIG. 7 is a diagram illustrating an example of an image information record according to the embodiment.

FIG. 8 is a diagram illustrating an example of an image information recording table according to the present embodiment.

FIG. 9 is a diagram illustrating an example of an accident information notification table according to the embodiment;

FIG. 10 is a flowchart illustrating a processing procedure from acquiring image information to accumulating the image information according to the embodiment;

FIG. 11 is a flowchart showing a processing procedure until the similarity between the accident information record R2 and the accident information management record 501 is determined and stored according to the embodiment.

FIG. 12 is a flowchart illustrating a processing procedure of a process of transmitting accident information to an insurance company according to the present embodiment.

FIG. 13 is a diagram illustrating an example of an output image of accident information and similar accident information according to the present embodiment.

FIG. 14 is a diagram illustrating an example of an output image of image information according to the present embodiment.

[Explanation of symbols]

10 ... accident information management device, 20 ... image recording device, 30 ...
User device, 40: accident occurrence notification device, 100: CP
U, 110: memory, 111: control processing unit, 114: accident information management table, 116: image recording device management information table, 120: communication I / F, 200: CPU, 210
... Memory, 211, control processing unit, 213, image information recording table, 220, camera, 230, communication I / F, 30
0: CPU, 310: display unit, 320: input unit, 330
... Communication I / F, 112 ... Accident information reception processing unit, 113 ...
Accident information management processing unit, 115 ... image information acquisition processing unit, 2
12: Image information management processing unit, 501: Accident information management record, 801: Image information recording record, 802: Image information recording record, 803: Image information recording record, 13
00: accident information notification window, 1400: image information reproduction window.

Continued on the front page (72) Inventor Akira Asaga 890 Kashimada, Saiwai-ku, Kawasaki-shi, Kanagawa Prefecture Financial Systems Division, Hitachi, Ltd. Within Business Unit (72) Inventor Yoshitsugu Morooka 890 Kashimada, Saiwai-ku, Kawasaki City, Kanagawa Prefecture Business Solution Business Unit Hitachi, Ltd.

Claims (5)

[Claims] 1. An information management method for managing notification information notified by a notifier when a predetermined event occurs. A notification including identification information for identifying a notifier and position information indicating a position of the notifier. Receiving information from the notifying device, and acquiring site information indicating the status of the site from an information recording device installed near the site indicated by the location information of the notifier received from the notifying device; Adding the site information acquired from the information recording device to the notification information received from the notifying device, and accumulating the information. 2. The notification apparatus receives notification information including insurance information for identifying an insurance company with which the notifier has contracted from a notification device, and identifies the notification information and the site information by the insurance information in the notification information. 2. The information management method according to claim 1, further comprising the step of providing the information to a user device of an insurance company. 3. The information management method according to claim 2, wherein notification information and site information similar to the notification information received from the notification device are provided. 4. An information management apparatus for managing notification information notified from a notifier when a predetermined event occurs, a notification including identification information for identifying the notifier and position information indicating a position of the notifier. An information reception processing unit that receives information from the notification device, and information that obtains site information indicating the status of the site from an information recording device installed near the site indicated by the location information of the notifier received from the notification device An information management device, comprising: an acquisition processing unit; and an information management processing unit that adds the site information acquired from the information recording device to notification information received from the notification device and accumulates the information. 5. A computer-readable recording medium that records a program for causing a computer to function as an information management device that manages notification information notified by a notifier when a predetermined event occurs. An information reception processing unit that receives, from the notification device, notification information including identification information and position information indicating the position of the notifier, and is installed near a site indicated by the notifier's position information received from the notification device. An information acquisition processing unit for acquiring site information indicating the status of the site from the information recording device, and an information management processing unit for adding the site information acquired from the information recording device to the notification information received from the notification device and storing the information A recording medium on which a program for causing a computer to function is recorded.