JP2002189874A - Electronic commerce management system, electronic commerce management method and recording medium - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an electronic commerce management system capable of preventing a user from selecting an undeliverable article and effectively supporting proper purchase of the article, electronic commerce management method therefor and a recording medium. SOLUTION: When the user accesses a network server 31, an arithmetic processing part 32 reads information on the address of the accessing user from a user data base of a user information storing part 34 and determines a shop where the accessing user is capable of purchasing the article based on information on the address of the read user. The arithmetic processing part 32 reads information on articles purchasable by the user at the determined shop from a sales article data base of an article information storing part 35, transmits the information to Internet connection terminal equipment 11 of the user via a network line N and displays an individual guide screen including the information on the article. The arithmetic processing part 32 transmits the number of order receiving screen information and receives orders of the purchase of articles from users.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an e-commerce management system, an e-commerce management method, and a recording medium for conducting sales transactions of goods via a network.

[0002]

2. Description of the Related Art At present, various electronic commerce systems available via the Internet are operated by Internet providers. This e-commerce system, like an online shop established on the Internet, allows users (buyers) and shoppers (sellers) to exchange goods (for example, groceries, daily necessities, etc.) via a network. This is a system for conducting sales transactions.

[0003]

However, it has been newly found that the above-mentioned electronic commerce system has the following problems. When a user purchases products, especially fresh foods such as vegetables and seafood, by online shopping, the products purchased from stores (supermarkets, etc.) managed by the store are shipped in a short time and delivered to the users. However, when a user living far away from the store purchases a product using the online shop, it is difficult to deliver the product in a short time. In addition, when there are a plurality of stores managed by the store owner, the suppliers, markets, and the like are different for each store, and the types of purchased products may be different. If the merchandise purchased differs from store to store in this way, there is a risk that even products that cannot be delivered to the user may be handled by online shopping, making it impossible to provide appropriate services.

[0004] The present invention has been made in view of the above points, and it is possible to prevent a user from selecting an undeliverable product, and to effectively support appropriate purchase of the product. An electronic commerce management system, an electronic commerce management method, and a recording medium are provided.

[0005]

SUMMARY OF THE INVENTION An electronic commerce management system according to the present invention is an electronic commerce management system for conducting sales transactions of goods via a network, and stores information on an address of a user who purchases goods. Based on the address information storage means for storing, the product information storage means for storing information on the handled products for each of a plurality of stores, and information on the address of the user stored in the address information storage means,
A store determining means for determining a store from which a user can purchase a product from among a plurality of stores, and information on products handled at the store determined by the store determining means are read from the product information storage means and used via the network. Product information presenting means for presenting to the user side.

[0006] On the other hand, an electronic commerce management method according to the present invention is an electronic commerce management method for conducting a sales transaction of a product via a network, and includes address information for storing information on an address of a user who purchases the product. Based on the storage step, the product information storage step of storing information on the handled products for each of the plurality of stores, and the information on the address of the user stored in the address information storage step, the user can select from among the plurality of stores. A store determining step of determining a store where a product can be purchased, and information on the handled product in the store determined in the store determining step are read out of the information on the handled product stored in the product information storing step, and read through the network. And a step of presenting product information to be presented to the user side.

[0007] The recording medium according to the present invention is a computer-readable recording medium in which an e-commerce management program for conducting sales transactions of goods via a network is recorded. Address information storage means capable of storing information on the address of the user who purchases and product information storage means capable of storing information on the handled product for each of a plurality of stores, and storing information on the address of the user as address information. Based on the address information storage procedure stored in the means, the product information storage procedure storing information on the handled products in the product information storage means for each of a plurality of stores, and the information on the user's address stored in the address information storage means And a store determination procedure for determining a store where a user can purchase a product from a plurality of stores. Product information presentation procedure for reading information on the handled product in the determined store from the information on the handled product stored in the product information storage means and presenting the information to the user via the network. Features.

According to the electronic commerce management system, the electronic commerce management method, and the recording medium of the present invention, the address information storage means (steps, procedures) stores information on the address of the user who purchases the product, In the information storage means (process, procedure), information on the handled products is stored for each of the plurality of stores. Then, the store decision means (step, procedure) allows the user to purchase a product from a plurality of stores based on the information on the user's address stored in the address information storage means (step, procedure). The store is determined. Further, the information on the products handled at the store determined by the store determining means (process, procedure) by the product information presentation means (process, procedure) is included in the information stored in the product information storage means (process, procedure). , And presented to the user via the network. At this time, as the information on the product presented to the user, information on the product handled in the store where the product can be delivered to the user is presented. In this way, it is possible to prevent the user from selecting an undeliverable product beforehand, and it is possible to effectively support appropriate purchase of the product.

Further, in the electronic commerce management system according to the present invention, a delivery charge information storage means for storing information relating to the delivery charge of the handled product, and a delivery charge of the product selected from the handled products by the user, It is preferable that the information processing apparatus further includes a delivery fee presenting means for calculating the delivery fee based on the delivery fee of the handled product stored in the information storage unit and presenting the calculated delivery fee to the user via the network. With such a configuration, the user can very easily recognize the delivery fee of the selected product, and can more effectively support the purchase of the product.

[0010] In the electronic commerce management system according to the present invention, for a predetermined product among the products handled,
Special sale product information storage means for storing information about a special sale price set lower than the normal sale price and information about a special sale period for accepting product purchase at the special sale price, information about the special sale price, and the special sale period Information from the special sale product information storage means,
And a special sale product information presenting means for presenting to a user via a network. With this configuration, the user can very easily recognize the special sale price and the special sale period, and can more effectively support the purchase of the product.

Further, in the electronic commerce management system according to the present invention, sales limit quantity information storage means for storing information on the sales limit quantity which limits the number of sellable products to be handled, and a user-side information sent from the user side via a network. Comparing the number of purchased items with the limited number of sales based on the information on the number of purchased items and the information on the limited number of sales read out from the sales limited number information storage means, and when the number of purchased items is larger than the limited number of sales. Means for presenting, to the user side, information indicating that the number of purchased products is greater than the limited number of sales via a network,
It is preferable to further include In such a configuration, the user can very easily recognize that the number of purchases of the selected product is larger than the set sales limit set by the store (store opener). Can,
The purchase of goods can be supported more effectively.

[0012] In the electronic commerce management system according to the present invention, an order number information storage means for storing information on the number of acceptable orders for each of a plurality of stores;
Reads information on the number of orders that can be accepted from the order number information storage means, compares the number of purchases received from multiple users with the number of orders that can be accepted, and if the number of purchases exceeds the number of orders that can be accepted. It is preferable to further comprise order number limitation information presenting means for presenting to the user information indicating that the number of purchases accepted exceeds the number of orders that can be accepted via the network. Considering the ability of the store to pick, pack, and deliver goods, the number of orders that can be handled within a limited period (for example, one business day) is limited. For this reason, when configured as described above, the user is in a state where the number of purchases accepted by a plurality of users exceeds the number of receivable orders determined and set by the store (store opener), and It is very easy to recognize that the purchase is difficult, and the purchase of the product can be supported more effectively.

Further, in the electronic commerce management system according to the present invention, when a signal is sent from the user via the network to request purchase of the product, information on the product determined by the user to purchase is transmitted. Based on the information about the user's address stored in the address information storage means and the purchased product information presenting means presenting to the store determined by the store determination means via the network, It is preferable to further include a delivery route determining means for determining a delivery route, and a delivery route information presenting means for presenting information on the route determined by the delivery route determining means to the store via a network. . With this configuration, the store (store opener) can very easily recognize the information (product type, price, etc.) and the delivery route of the product that the user has decided to purchase, and Delivery can be done very smoothly.

[0014]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Preferred embodiments of an electronic commerce management system, an electronic commerce management method and a recording medium according to the present invention will be described below in detail with reference to the drawings.
In each of the drawings, the same elements are denoted by the same reference numerals, and description thereof is omitted.

First, the configuration of the electronic commerce system according to the present embodiment will be described with reference to the block diagram shown in FIG. The electronic commerce system 1 includes an Internet connection terminal device 11 on the user side, an information processing device (client system) 21 on the store side, a network server 31 as an electronic commerce management system, and the like. These Internet connection terminal device 11, client system 21, and network server 3
1 is connected via a network line N (for example, an IP network line or the like). A plurality of Internet connection terminal devices 11 and a plurality of client systems 21 are connected to the network line N. Here, the e-commerce system 1 is a product (for example, food, daily necessities) between a user (buyer) and a store (seller) via a network, such as an online shop established on the Internet. , Etc.).

The Internet connection terminal device 11 includes an input unit 12, an image display unit 13, and an arithmetic processing unit 14. The input unit 12 is connected to the arithmetic processing unit 14 and can input a signal or the like for causing the arithmetic processing unit 14 to execute various processes. This input unit 1
As 2, a mouse or a keyboard is used, for example. The image display unit 13 is connected to the arithmetic processing unit 14 and can display image information obtained by various processes in the arithmetic processing unit 14 and image information provided through the network N on a display screen. It is possible. As the image display unit 13, for example, a liquid crystal display or the like is used.

The arithmetic processing unit 14 is connectable to the network server 31 via the network line N, and executes various processes based on a signal input by the input unit 12, a signal transmitted from the network server 31, and the like. And a program control unit, a program storage unit, and the like (both not shown). The program storage unit stores an OS program for managing various programs and data, a browser program for connecting to a network line, an access button display program for displaying various access buttons on the image display unit 13, and the like. The program control unit can read and execute each of these programs. The internet connection terminal device 11 may be any terminal device that can be connected to the network line N. In addition to a personal computer, a dedicated internet connection terminal unit (for example, iBO manufactured by Nippon Computer Co., Ltd.)
X etc.) may be used.

The client system 21 includes an input unit 22
, An image display unit 23, and an arithmetic processing unit 24. The input unit 22 is connected to the arithmetic processing unit 24,
It is possible to input a signal or the like for causing the arithmetic processing unit 24 to execute various processes. As the input unit 22, for example, a mouse or a keyboard is used.
The image display unit 23 is connected to the arithmetic processing unit 24,
Image information obtained by various processes in the arithmetic processing unit 24 and image information provided via the network line N can be displayed on a display screen. As the image display unit 23, for example, a liquid crystal display or the like is used.

The arithmetic processing unit 24 is connectable to the network server 31 via the network line N, and executes various processes based on signals input by the input unit 22, signals transmitted from the network server 31, and the like. And a program control unit, a program storage unit, and the like (both not shown). The program storage unit stores an OS program for managing various programs and data, a browser program for connecting to a network line, an access button display program for displaying various access buttons on the image display unit 23, and the like. The program control unit can read and execute each of these programs.

The network server 31 includes an arithmetic processing unit 3
2, a program storage unit 33, a user information storage unit (address information storage unit) 34, a product information storage unit (product information storage unit) 37, and an order number information storage unit (order number information storage unit) 38. It has. The arithmetic processing unit 32 is connected to the Internet connection terminal device 1 via the network line N.
1 and the client system 21, and executes various processes based on signals transmitted from the Internet connection terminal device 11 and the client system 21 based on various programs stored in the program storage unit 33. It is possible to do. The program storage unit 33 is configured by, for example, a magnetic disk or the like, and stores a content distribution program, an electronic commerce management program, and the like. Various programs including the electronic commerce management program stored in the program storage unit 33 are recorded on a recording medium such as a CD-ROM, and are stored in the program storage unit 33 from this recording medium.

The arithmetic processing unit 32 includes a program storage unit 33
By reading the content distribution program from the server and performing processing in accordance with the content distribution program, the content distribution program functions as a product information presentation unit that distributes content including information on the product to the user via the network line N. Further, the arithmetic processing unit 32 reads the electronic commerce management program from the program storage unit 33 and performs processing according to the electronic commerce management program, so that the user purchases a product from a plurality of stores (stores). Means for determining a store that can perform the purchase, means for calculating the delivery rate of the product that the user has decided to purchase and means for presenting the delivery rate to the user, and information on the special sales price and the special sales period to the user. Means for presenting special sale merchandise information, means for presenting inventory information to the user, means for canceling purchases of merchandise for which the number of stock is zero, merchandise sales canceling means, and the number of merchandise purchase orders Sales quantity limit information presenting means for presenting to the user information indicating that the (number of purchases) is larger than the sales limit quantity, and orders for which the number of purchase orders can be accepted Order number limit information presenting means for presenting information indicating that the number has been exceeded to the user, purchased product information presenting means for presenting information on the product for which the user has decided to purchase to the store, and delivery of the product It functions as a delivery route determining means for determining a route to be delivered and a delivery route information presenting means for presenting information on a route for delivering a product to a store clerk. Details of the content distribution processing and the electronic commerce management processing by these programs will be described later.

The user information storage unit 34 is configured to be able to store information on the address of the user who purchases the ingredients, and includes a user database and a residence area number data table. As shown in FIG. 2, the user database is configured to be able to store a member number, a user address, and a telephone number as address information for each user. The user database may be configured to be able to store only one of the member number, the user address, and the telephone number as the information on the user address.

The user database includes a “member number”, a “password”, a “name”, an “address”, a “telephone number” of the user, the “number of families” in which the user lives, and a “Gender” and “birth year” are stored.
For example, as information relating to "Yama Yuro", "10000A" is stored in the user database as "member number", "1111" is stored in "password",
“Yama ○ ro” is stored in “Name”. And
"Address" stores "1-1-1, Meguro-ku Kamimeguro",
“03-3493-1000” is stored in the “phone number”.

As shown in FIG. 3, the house area number data table stores house area numbers set for addresses. For example, when the “address” is “Kamimeguro, Meguro-ku, Tokyo”, “A” is stored as the “residential area number”. This dwelling area number data table is referred to when the user's membership number is determined. When determining the user's member number, determine the "resident area number" corresponding to the user's address based on the residential area number data table, and substitute the determined "resident area number" with the last digit of the member number Set as For example, in the case of “Yamaro”, the “address” is “1-1-1 Kamimeguro, Meguro-ku”, so the “residential area number” is “A”. By setting the member number in this way, the "member number" itself can be handled as information relating to the address of the user.

The residence area number data table is
As shown in FIG. 4, it may be configured to store a residential area number set for a telephone number (for example, an area code and a local area code). When the residential area number data table is configured as shown in FIG. 4, when determining the user's membership number, the "residential area number" corresponding to the user's telephone number (area code and local area code) Is determined, and the determined “residential area number” is set as the last digit of the member number. Alternatively, a store code data table as shown in FIG. 5 may be used instead of the house area number data table. The store code data table stores a store code and an online store name set for an address. When using the store code data table, when determining the user's member number, determine the "store code" corresponding to the user's address, and replace the determined "store code" with the last two digits of the member number. It will be set as a symbol. By setting the member number with reference to the residential area number data table shown in FIG. 4 or the store code data table shown in FIG. 5, the “member number” itself can be used as information relating to the address of the user. Can handle.

In the user database shown in FIG.
Although the “member number” itself is used as information regarding the address of the user, the present invention is not limited to this. For example, as shown in FIG. 6, "residence area number" may be handled as one of the items stored in the user database without setting "residence area number" for "member number". .

The merchandise information storage unit 35 is configured to be able to store information on merchandise that can be purchased in each of a plurality of stores, and includes a sales merchandise database and a delivery charge data table. As shown in FIG. 7, the sales product database includes, for products that can be purchased at the store of the store entrant, “product number”, “product name”,
"Sellable unit", "Stock quantity", "Limited sales quantity",
“Price”, “special sales period”, “special sales price”, “delivery coefficient” and the like are stored, and are provided for each of a plurality of stores. For example, in the sales product database of the store AA, as shown in FIG.
“A21” and “A22” as “product number”, “potato (new potato)” and “potato (make queen)” as “product name”, “6” as “salable unit”, and “stock quantity” respectively As "48" and "36",
“3” and “3” are stored as “sales restriction number”, “230” and “200” are stored as “price”, and “1” and “1” are stored as “delivery coefficient”. As for “potato (new potato)”, “13:00 to 14:00” is stored as “special sales period”, and “200” is stored as “special sales price”.

As described above, in the sales product database,
Information on sellable units of products sold at stores is stored as “sellable units”, and the sales product database (product information storage unit 35) functions as a sellable unit information storage unit. Here, the sellable unit is a sales unit when a product is sold at a store, and for example, a “saleable unit” in “potato (new potato)”.
“6” indicates that “potatoes (new potatoes)” are sold in units of six, and “potatoes (new potatoes)” are sold in units other than six (for example, one, seven, etc.). Etc.) cannot be purchased.

The sales merchandise database stores stock information on the number of stocks of merchandise sold at the store as "stock number", and the sales merchandise database (article information storage unit 35) functions as stock information storage means. I do. The value stored as the "stock number" is subtracted by the purchase number (sellable unit) when the user purchases the product, or added by the arrival number (sellable unit) when the product arrives. Changes in real time.

In the sales product database, information on the sales limit number which limits the number of sellable units of the products sold at the store is stored as “sales limit number”, and the sales product database (product information storage unit) 35) functions as a sales limited quantity information storage means. Here, the sales limited number limits the number of sellable units that can be purchased by one user at a time for each product type, and the user can purchase products exceeding the sales limited number. It will be regulated.

In the sales product database, information on special sales prices and special sales periods is stored as “special sales prices” and “special sales periods”, respectively. The sales product database (product information storage unit 35) stores special sales prices. Functions as product information storage means. Here, the special sale price is a price that is set lower than the normal sale price for a predetermined product, and the special sale period is a time that is set to accept the purchase of the product at the special sale price. .

The sales merchandise database stores information relating to the delivery charges of the merchandise sold at the store as a “delivery coefficient”, and the sales merchandise database (the merchandise information storage unit 35) functions as a delivery charge information storage means. I do.
Here, the delivery coefficient is set in consideration of the size, the number, and the like of the individual package at the time of delivery of the product, and the delivery fee is calculated and determined based on the delivery coefficient. The value of the “delivery coefficient” stored in the sales product database is a value per unit that can be sold. The sales product database may be configured to store the delivery fee itself instead of the “delivery coefficient”.

The order number information storage unit 36 is configured to be able to store information on the number of acceptable purchase orders for each of a plurality of stores. The order number information storage unit 3
No. 6 is also configured to be able to store information on the cumulative number of actual purchase orders from users for each of a plurality of stores. The information on the cumulative number of purchase orders includes the value of the cumulative number of purchase acceptance orders.

In the present embodiment, the network server 31 is connected to the Internet connection terminal device 11.
Based on the request from the side, the content displayed as a screen on the image display unit 13 of the Internet connection terminal device 11 is distributed to the corresponding Internet connection terminal device 11. Therefore, the network server 31 includes a screen information storage unit (not shown).
Various kinds of screen information (HTML files) for visually displaying contents including information on merchandise are stored in the Internet connection terminal device 11 that has accessed.

When the screen information is distributed to the Internet connection terminal device 11 and processed by the arithmetic processing section 14, the screen information is displayed on the image display section 13 as a part of the homepage of the online shop. . The screen information includes general guidance screen information, and the user can use the Internet connection terminal device 11 and the network line N.
When the user accesses the network server 31 via the Internet, first, the comprehensive guidance screen information is distributed from the network server 31 to the Internet connection terminal device 11 and processed by the Internet connection terminal device 11 (the arithmetic processing unit 14). Above is the homepage of the online shop, a comprehensive guide screen P1 as shown in FIG.
Will be displayed.

Hereinafter, a content distribution process when a user accesses a homepage in an online shop established by a store owner A will be described. First, when the URL of the online shop of the store AA is designated by the user on the Internet connection terminal device 11, the network server 31 distributes the comprehensive guidance screen information as described above. Then, the Internet connection terminal device 1
1 displays on the image display unit 13 a general guidance screen based on the distributed general guidance screen information. General information screen P1
As shown in FIG. 8, "Guidance to shopping section"
Button (link button) P11, "confirm shopping item" button (link button), "use information" button (link button), "delivery area" button (link button), and "company information" button (link Button) is displayed.

The general guide screen information for displaying the general guide screen P1 on the Internet connection terminal device 11 side includes a "guide to shopping counter" button P11, a "confirmation of shopping products" button, and a "use When the "guidance" button, the "delivery area" button, or the "company guidance" button is clicked, individual guidance screen information corresponding to each button is distributed from the network server 31. The individual guidance screen information is for displaying an individual guidance screen P2 as shown in FIG. 9, for example, and is stored in the screen information storage unit similarly to the general guidance screen information. As a result, for example, on the general guidance screen P1 displayed on the image display unit 13 of the Internet connection terminal device 11, the user can select, for example, the "Guide to shopping counter" button P1.
When 1 is clicked, an individual guidance screen P2 of "Guidance of counter" shown in FIG. 9 is displayed.

As shown in FIG. 9, "Guide to sales floor"
On the individual guidance screen P2, a "recommended item" button (link button) P21, a "vegetable fruit" button (link button), and a "meat" button (link button) are displayed. The individual guidance screen information for displaying the individual guidance screen P2 on the Internet connection terminal device 11 side includes:
When the "recommended item" button P21, the "vegetable fruit" button, or the "meat" button is clicked, the individual guidance screen information corresponding to each button is transmitted from the network server 31. The individual guidance screen information is, for example, an individual guidance screen P3 as shown in FIG.
Is stored in the screen information storage unit in the same manner as the general guide screen information. As a result, the user operates the image display unit 1 of the Internet connection terminal device 11.
In the individual guidance screen P2 displayed in FIG. 3, for example,
When the "recommended item" button P21 is clicked, the "recommended item" individual guidance screen P3 shown in FIG. 10 is displayed.

Here, the “recommended item” refers to the information on the special sales price and the special sales period (“special sales price” and “special sales period”) stored in the sales product database of the product information storage unit 35. Means a given product. When there is a predetermined product for which the time when the user accesses the network server 31 is the special sale period, the type of the predetermined product for the special sale period is displayed on the "recommended item" individual guidance screen P3. Will be. When there is no predetermined product whose time when the user accesses the network server 31 during the special sales period, a message indicating that "recommended item" does not exist is displayed on the "recommended item" individual guidance screen P3. .

For example, when the user accesses the network server 31 at the time “13:30”, “potato (new potato)” and “pork (loin) thickness” are given as predetermined products whose access time is a special sales period. Since “OFF” exists, the individual guidance screen P3 of “Recommended Items” is displayed in FIG.
As shown at 0, a "potato (new potato)" button (link button) and a "pork (loin) thick cut" button (link button) are displayed. This individual guidance screen P3
Is displayed on the Internet connection terminal device 11 side, when the "potato (new potato)" button or the "pork (loin) sliced" button is clicked, the purchase of a product corresponding to each button is performed. The order number reception screen information is created so as to be transmitted from the network server 31 so as to display the order number reception screen for receiving the order.

When the purchase order of the product by the user is completed, individual guidance screen information for displaying a list of the purchased products is delivered, and an individual guidance screen P4 shown in FIG. 11 is displayed. As shown in FIG. 11, the individual guidance screen P4 includes the “name”, “member number”, “purchased item”, “number of purchases”, “purchase amount”, “delivery fee”, and “total amount” of the user. , "OK" button (link button) P41 and the like are displayed.

The individual guidance screen information for displaying the individual guidance screen P4 on the Internet connection terminal device 11 side is created such that when the "OK" button P41 is clicked, the processing shifts to the purchase commodity information presentation processing. When the user clicks the "OK" button P41 and a signal is sent from the Internet connection terminal apparatus 11 to the network server 31 via the network line N to request purchase of a product, the information includes information on the purchased product. The screen information is distributed from the network server 31 to the client system 21 via the network line N.

Next, the operation (electronic commerce management method) of the electronic commerce management system (network server 31) according to the present embodiment will be described with reference to the flowchart shown in FIG. The arithmetic processing unit 32 of the network server 31 reads the e-commerce management program from the program storage unit 33 and performs the following store determination processing product information presentation processing and the like.

According to the member registration processing operation shown in FIG. 13, the arithmetic processing section 32 stores "member number", "address" and "telephone number" as information relating to the address of the user. Is stored in the user database as shown in FIG. 2 (S1: address information storage step). Further, in the address information storage step S1, the arithmetic processing unit 32 stores "password", "name", "number of families", "sex", "year of birth", and the like in addition to the information on the address of the user. The user database in the storage unit 34 is stored as shown in FIG.

Next, a member registration processing operation will be described with reference to FIG. When the user first accesses the network server 31 via the Internet connection terminal device 11 and the network line N, the arithmetic processing unit 32
Is the image display unit 13 of the Internet connection terminal device 11
Displays an online shopping member application screen, and requests the user to input personal data of the user such as name, address, and telephone number (S11). When the user's personal data is input to the online shopping member application screen displayed on the image display unit 13 (YES in S12), the arithmetic processing unit 32 determines “name” from the information input to the online shopping member application screen. , "Address", "telephone number", etc., and determine a "member number" (S13).

When the “member number” is determined, the arithmetic processing unit 32 stores the determined “member number” and the personal data recognized from the information input to the online shopping member application screen in the user information storage unit 34. It is stored and stored in the user database (S14). And the arithmetic processing unit 32
Is the "member number" determined via the network line N
Information on the user's Internet connection terminal 1
1 to be displayed on the image display unit 13 (S15).
As a result, a “member number” unique to each user is presented to each user.

The operation of the member registration process shown in FIG. 13 is performed when an online shopping member application is made via the Internet. On the other hand, if you apply for online shopping membership by mail, etc.,
On the basis of the information described in the sent online shopping member application form, the Internet provider displays the user's “name”, “address”, “telephone number”, “family number” on the user information input screen of the network server 31. , "Sex", "birth year", and the like, the arithmetic processing unit 32 recognizes the input personal data, determines the "member number", and stores the personal data in the user information. It is stored and stored in the user database of the unit 34.

On the other hand, the store entrant has the client system 2
On the product information input screen displayed on the first image display unit 23, the user inputs information on products that can be purchased.
At this time, the information on the products that can be purchased by the user includes the unit that can be sold, the special sales price, the special sales period, the number of stocks, the sales limit, and the delivery coefficient. , “Product name”, “Sellable unit”, “Stock quantity”, “Limited sales quantity”, “Price”, “Special sales price”, “Special sales period”, “Delivery coefficient”, etc.
When information about a product is input on the product information input screen, the input information is sent to the network server 31 side, and the arithmetic processing unit 32 outputs a product that can be purchased by the user included in the sent information about the product. Is stored in the sales product database of the product information storage unit 35 as shown in FIG. 7 (S2: product information storage step). Thereby, in the product information storage step S2,
In the sales merchandise database, information on salable units includes, for each product, a value of “sellable unit”, a value of “special sales price”, a value of “special sales period”, a value of “stock quantity”
The value of the “sales restriction number” and the value of the “delivery coefficient” are also stored.

[0049] In the user database of the user information storage unit 34, "member number", "password", "name", "address", "telephone number", etc. are stored for each user.
The “product number”, “product name”, “sellable unit”, “stock quantity”,
If the user accesses the network server 31 via the Internet connection terminal device 11 and the network line N when “price” and the like are stored for each product, the arithmetic processing unit 32 Information on the address (“member number”, “address” or “telephone number”) is read from the user database in the user information storage unit 34. Then, the arithmetic processing unit 32 determines a store where the accessed user can purchase a product from among the plurality of stores based on the read information on the address of the user (S3: store determination step). . The store from which the accessed user can purchase the product is determined by searching for a store that includes the user's address within a range in which the product can be delivered.

When a store from which a user can purchase a product is determined, the arithmetic processing unit 32 stores information on available products that can be purchased at the store determined by the user into the product information storage unit 3.
5 is read from the corresponding sales product database. Then, the arithmetic processing unit 32 determines the read information as information on the merchandise handled in the store that has determined the read information, and outputs the user's Internet connection terminal device 1 via the network line N.
1 to display the individual guidance screen P2 and the like shown in FIG. 9 on the image display unit 13 (S4: product information presentation step).
Further, the arithmetic processing unit 32 transmits the order number reception screen information in accordance with the operation of the user, and receives the purchase order of the product from the user on the order number reception screen displayed on the image display unit 13 (S5). : Purchase order acceptance process).

By the way, in the purchase order receiving step S5, the arithmetic processing section 32 performs a sales quantity limiting processing operation to be described later.
The processing according to the order number restriction processing operation and the merchandise sales stop processing operation are performed.

First, the sales quantity restriction processing operation will be described with reference to FIG. When the user inputs the purchase order number (purchase number) on the order number reception screen displayed on the image display unit 13 and sends information on the purchase order number (purchase number) to the network server 31, the arithmetic processing unit 32 It recognizes that the number of purchase orders (number of purchases) has been input (YES in S21), and sells the products for which the number of purchase orders (number of purchases) has been input from the sales product database of the product information storage unit 35. Information on the limited number is read (S22). When the information on the sales restriction number is read, the arithmetic processing unit 32 determines whether or not the input purchase order number (purchase number) is larger than the value of the “sales restriction number” included in the information on the sales restriction number. Yes (S2
3).

If the input purchase order quantity (purchase quantity) is larger than the "sales limit quantity" value (YE at S23)
S), the arithmetic processing unit 32 sends information indicating that the input purchase order number (purchase number) is larger than the value of “sales restriction number” to the Internet connection terminal device 11 of the user, and the image display unit 13 Is displayed (S24). As a result, the user is informed that the number of purchased orders (number of purchases) is larger than the value of "sales limit", and the user corrects the number of purchased orders (number of purchases). Will be required.

Next, the order number limiting operation will be described with reference to FIG. When a user places a purchase order on the order number reception screen displayed on the image display unit 13 and information about the purchase order is sent to the network server 31, the processing unit 32 recognizes that the purchase order has been received ( (YES in S31), order number information storage unit 36
Then, information on the number of acceptable orders at the corresponding store is read (S32). When the information on the number of acceptable orders is read out, the arithmetic processing unit 32 reads the “order” included in the information on the number of acceptable orders from the accumulated number of purchase acceptance orders also stored in the order number information storage unit 36. It is determined whether the number is larger than the value of “number of cases” (S33).

If the accumulated number of purchase acceptance orders is larger than the value of "order number" (YES in S33), the arithmetic processing unit 32 determines that the accumulated number of purchase acceptance orders is equal to the value of "order number". Is transmitted to the user's Internet connection terminal device 11 and displayed on the image display unit 13 (S34). As a result, the user is informed that the accumulated number of purchase acceptance orders has exceeded the value of the “order number”, and the user cannot accept the purchase order of the product at the accessed store. You will realize that it is possible.

Next, the merchandise sales stop processing operation will be described with reference to FIG. The arithmetic processing unit 32 reads out the stock information on the stock quantity of the product from the sales product database of the product information storage unit 35 (S41). When the stock information is read, the calculation processing unit 32 determines whether or not the value of the stock quantity included in the stock information is zero for each product (S
42).

If there is a product whose stock quantity is zero (YES in S42), the processing unit 32 stops accepting the purchase order of the product whose stock quantity is zero (S4).
3) The information indicating that the stock quantity is zero is sent to the user's Internet connection terminal device 11 and displayed on the order quantity reception screen or the like (S44). As a result, the user is informed that there is a product with a stock quantity of zero, and the user recognizes that a purchase order for the product with the stock quantity of zero is impossible. Will be.

On the other hand, when there is a product whose stock quantity is not zero (NO in S42), the arithmetic processing unit 32 sends stock information on the product whose stock quantity is not zero to the Internet connection terminal device 11 of the user. Then, it is displayed on the order number reception screen or the like (S45). As a result, the stock quantity of the product is presented to the user.

Referring again to FIG. When the purchase order by the user is completed, the arithmetic processing unit 32 purchases the presented product based on the number of purchase orders (the number of purchases) and the “price” stored in the sales product database of the product information storage unit 35. The price is calculated, and the name of the purchased product, the number of purchases, and the purchase price are sent to the user's Internet connection terminal device 11 via the network N as information on the purchased product, and the individual guidance shown in FIG. Screen P4
Is displayed on the image display unit 13 (S6: product information presentation step). At this time, the arithmetic processing unit 32 calculates and determines the delivery charge of the ordered product in accordance with the delivery charge calculation processing operation shown in FIG. Send it to the Internet connection terminal device 11. As a result, for each user,
The type of product ordered by the customer, the amount purchased (number of purchases),
The purchase price and the delivery fee will be presented. When the user purchases these products after confirming the presented product type, purchase quantity, purchase price, and delivery, the "decision" displayed on the individual guidance screen P4 shown in FIG. "Button P41 to make a product purchase request and delivery request.

Next, the delivery charge calculation processing operation will be described with reference to FIG. When the total purchase price of the ordered product is calculated (YES in S51), the arithmetic processing unit 32 determines whether the calculated total purchase price is equal to or more than a predetermined price (S52). If the total purchase price is less than the predetermined price (NO in S52), the arithmetic processing unit 32
Is obtained from the sales product database in the product information storage unit 35.
Information on the delivery fee of the ordered product is read (S53).

When the information on the delivery fee of the ordered product is read, the arithmetic processing unit 32 calculates the total value of the “delivery coefficient” included in the information on the delivery fee (S54). When the total value of the “delivery coefficient” is calculated, the arithmetic processing unit 32 determines the delivery fee with reference to the delivery fee data table in the product information storage unit 35 (S55).
The delivery charge data table is, as shown in FIG.
Delivery charges are stored for each delivery coefficient.
On the other hand, if the total purchase amount is equal to or more than the predetermined amount (S5
At 2), the arithmetic processing unit 32 sets and determines the delivery fee to be zero (free). In the delivery charge data table, the store clerk inputs information on the delivery charge (“delivery coefficient” and “delivery charge”) using the delivery charge input screen displayed on the image display unit 23 of the client system 21. Thus, information on the delivery fee is stored and stored.

The total value of the “delivery coefficient” is obtained by multiplying the value of the “delivery coefficient” stored in the sales product database by the number of purchases (the number of sellable units ordered) for each of the ordered products. Then, it is obtained by adding over the entire ordered product. For example, the user may select “2” for “potato (new potato)”, “1” for “onion”, and “30” for “pork (rose) slice”.
When the purchase order of “0”, “Shirataki” is “1”, and “carrot” is “2”, the total value of the “delivery coefficient” is “5.8”. Total value of “delivery coefficient” is “5.8”
In the case of, the delivery charge is “500 (yen)” with reference to the delivery charge data table shown in FIG.

Referring again to FIG. When the user clicks the "OK" button P41 and a signal is sent from the Internet connection terminal device 11 to the network server 31 via the network line N to request purchase of a product, the arithmetic processing unit 32 A product purchase list as shown in FIG. 20 is created. As shown in FIG. 20, the created product purchase list includes “member number” indicating a user who wants to purchase, “purchased item” and “item number” indicating a type of food material to be purchased, and product to be purchased "Purchase amount" indicating the amount (purchase amount) of the item, "purchase amount" indicating the amount of the product to be purchased, and the like. Then, the arithmetic processing unit 32 sends screen information for displaying the created product purchase list to the client system 21 and causes the image display unit 23 to display a screen including the product purchase list shown in FIG. 20 (S7: Purchase product information presentation step). As a result, the type, quantity (purchase amount), and purchase price of the product that the user has decided to purchase are presented to the store entrant. Then, the store clerk (store) delivers the ingredients he / she wishes to purchase to the user based on the information on the distributed product purchase list.

By the way, the arithmetic processing section 32 performs processing according to a delivery route determination processing operation described later when creating a commodity purchase list in the purchase commodity information presentation step S7. As shown in FIG. 19, the delivery route determination processing operation starts with the arithmetic processing unit 32 clicking the “OK” button P41 and sending a signal requesting the purchase of a product to a plurality of users. Information about each user's address ("Member number", "Address" or "Phone number")
Is read from the user database of the user information storage unit 34 (S61). Then, the arithmetic processing unit 32 determines a delivery route of the product based on the read information on the address of the user (S62), and determines a delivery order according to the determined delivery route (S63). here,
The determination of the delivery route is performed by using a route search and guidance technology employed in a navigation system mounted on an automobile or the like, and finding a route in which the mileage of the delivery vehicle is the shortest.

The processing unit 32 sets the order of the users in the product purchase list according to the delivery order determined by the delivery route determination processing operation, and creates a product purchase list. In addition, the arithmetic processing unit 32 sends information on the delivery route determined by the delivery route determination processing operation to the client system 21 and presents the information to the store owner. Note that the product purchase list does not necessarily have to be posted according to the delivery order determined by the delivery route determination processing operation.
In this case, information relating to the delivery order determined by the delivery route determination processing operation is sent from the arithmetic processing unit 32 to the client system 21 and presented to the store owner.

The recording medium on which the electronic commerce management program according to the present embodiment is recorded uses the user information storage unit 34 and the product information storage unit 35, and is used to realize the address information storage step S1 described above. Information storage procedure for storing information about the handling products that can be purchased by the user in order to implement the above-described product information storage step S2 for each of a plurality of stores. Based on the merchandise information storage procedure stored in the storage unit 35 and the information on the user's address stored in the user information storage unit 34 to realize the above-described store determination step S3, the user is selected from among a plurality of stores. A procedure for determining a store where the user can purchase a product, and information on a product handled at the store determined to implement the above-described product information presentation step S4. From the information on the handled products stored in the product information storage unit 35, and presenting the information to the user (the Internet connection terminal device 11) via the network line N. It is a computer-readable storage medium that records a program. Further, the electronic commerce management program recorded on the recording medium stores the information on the merchandise that the user has decided to purchase via the network line N to realize the above-mentioned purchased merchandise information presentation step S7. ) Is included.

Further, the electronic commerce management program recorded on the recording medium stores the information on the limited sales quantity in the commodity information storage section 35 in order to realize the sales quantity restriction processing operation in the purchase order receiving step S5 described above. Based on the sales limit quantity information storage procedure, the information on the purchase order quantity (purchase number) of the product sent from the user via the network line N, and the information on the sales limit quantity stored in the product information storage unit 35. The number of purchase orders (number of purchases) of the product is compared with the limited number of sales. If the number of purchase orders (number of purchases) of the product is larger than the number of sales limit, the number of purchase orders of the product via the network N A sales quantity restriction information presentation procedure for presenting information indicating that (the number of purchases) is larger than the sales restriction quantity to the user (the Internet connection terminal device 11). And Nde.

The electronic commerce management program recorded on the recording medium uses the number-of-orders information storage unit 36 in order to realize the order-number-restriction processing operation in the purchase-order receiving step S5 described above. Order information storage procedure for storing information on the order number information storage unit 36 for each of a plurality of stores, and information on the number of acceptable orders stored in the order number information storage unit 36 is read from a plurality of users. By comparing the number of purchases received and the number of orders that can be received, if the number of purchases received reaches the number of orders that can be received, it is determined that the number of purchases received via the network N has reached the number of acceptable orders. And a procedure for presenting order number restriction information for presenting the information to be presented to the user (the Internet connection terminal device 11).

Further, the electronic commerce management program recorded on the recording medium stores the inventory information in the commodity information storage unit 35 in order to realize the above-mentioned purchase order acceptance step S5 of the commodity sales suspension processing operation. The procedure, the inventory information presentation procedure for reading out the stock information stored in the product information storage unit 35 and presenting it to the user (the Internet connection terminal device 11) via the network N, and the procedure for reading the inventory information stored in the product information storage unit 35 A product sales suspension procedure for recognizing the stock quantity of the product based on the stock information and stopping accepting the purchase of the product having the stock quantity of zero.

The electronic commerce management program recorded on the recording medium stores the delivery fee information in the product information storage unit 35 in order to implement the delivery fee calculation processing operation in the product information presentation step S6 described above. The charge information storage procedure and the delivery charge of the product selected and ordered by the user from the handled products are calculated based on the information on the delivery charge stored in the product information storage unit 35, and are calculated via the network N. And a delivery fee presentation procedure to be presented to the user (internet connection terminal device 11).

The electronic commerce management program recorded on the recording medium stores the user's information stored in the user information storage unit 34 in order to realize the delivery route determination processing operation in the purchased commodity information presentation step S7. A delivery route determining procedure for determining a delivery route of a product to a user based on information on an address, and sending out the information on the determined delivery route to a store clerk (client system 21) via the network N. Route information presentation procedure.

The e-commerce management program recorded on the recording medium includes a special sales product information storage procedure for storing information on a special sales price and a special sales period for a predetermined product in the product information storage unit 35; Storage unit 3
5 for reading out the information on the special sale price and the special sale period stored in 5 and presenting it to the user (internet connection terminal device 11) via the network line N.

As described above, in the present embodiment, information on the address of a user who purchases a product is stored in the user information storage unit 34 (user database), and is stored in the product information storage unit 35 (sales product database). Information on the handled products is stored for each of the plurality of stores. Then, based on the information on the address of the user stored in the user information storage unit 34 (user database), the arithmetic processing unit 32 determines a store where the user can purchase a product from a plurality of stores. It is determined. Furthermore,
The arithmetic processing unit 32 reads out the information on the merchandise handled in the determined store from the information stored in the merchandise information storage unit 35 (sales merchandise database), and reads the information via the network N from the user (Internet connection It is presented to the terminal device 11). At this time, as the information on the product presented to the user, information on the product handled in the store where the product can be delivered to the user is presented. In this way, it is possible to prevent the user from selecting an undeliverable product beforehand, and it is possible to effectively support appropriate purchase of the product.

The processing unit 32 stores the delivery fee of the product that the user has selected and purchased from among the handled products in the product information storage unit 35 (sales product database and delivery fee data table). Calculated based on the information on the delivery fee of the product, and the user (internet connection terminal device 11) via the network line N
To be presented. As a result, the user can very easily recognize the delivery fee of the purchased product, and can more effectively support the purchase of the product.

Further, the arithmetic processing section 32 stores information on the special sales price and the special sales period in the product information storage section 35.
(A sales product database) and presented to the user (internet connection terminal device 11) via the network line N. Thus, the user can very easily recognize the special sales price and the special sales period, and can more effectively support the purchase of the product.

The arithmetic processing unit 32 reads out the information on the number of purchase orders (number of purchases) sent from the user via the network line N and the product information storage unit 35 (sales product database). The product purchase quantity and the sales restriction quantity are compared based on the information on the sales restriction quantity, and if the product purchase quantity is larger than the sales restriction quantity, the product purchase quantity via the network N is smaller than the sales restriction quantity. Information indicating that the number is large is presented to the user (the Internet connection terminal device 11). This allows
The user can very easily recognize that the number of purchases of the selected product is determined by the store (store entrepreneur) and is larger than the set sales limit, and the purchase of the product can be more easily performed. More effective support can be provided.

Further, in the embodiment, an order number information storage unit 36 is provided, and the number of purchases accepted from a plurality of users and the acceptable order read out from the order number information storage unit 36 are calculated by the arithmetic processing unit 32. When the number of purchases exceeds the number of acceptable orders, the information indicating that the number of purchases exceeds the number of acceptable orders via the network N is displayed by the user (the Internet connection terminal). It is presented to the device 11). This allows
It is extremely easy for the user to determine that the number of purchases accepted by a plurality of users exceeds the number of orders that can be accepted and set by the store (store opener) and that it is difficult to purchase products. , And the purchase of the product can be supported more effectively.

Further, when the arithmetic processing unit 32 sends a signal requesting the purchase of a product from the user side via the network line N, information on the product decided to be purchased by the user is transmitted to the network line. N to the store clerk (client system 21). In addition, the arithmetic processing unit 32 determines the delivery route of the product based on the information on the user's address stored in the user information storage unit 34 (user database), and the information on the determined route is stored in a network line. N to the store clerk (client system 21). As a result, the store (store opener) can very easily recognize the information (product type, price, etc.) and the delivery route of the product that the user has decided to purchase, and the delivery of the product is extremely smooth. Can be done.

In the electronic commerce management method according to the present invention, a delivery charge information storing step for storing information on delivery charges of the handled goods, and a delivery charge of the goods selected by the user from the handled goods are stored in the delivery charge information storing step. The method may further include a delivery charge presenting step of calculating based on the information on the delivery charge of the handled product stored in the charge information storage step, and presenting the calculated delivery charge to the user via the network. On the other hand, in the recording medium according to the present invention, the recorded e-commerce management program uses a delivery charge information storage means capable of storing information on the delivery charge of the handled product, and stores the information on the delivery charge of the handled product in the delivery charge information. Calculating a delivery charge information storage procedure stored in the storage means, and a delivery charge of the product selected from the handled goods by the user based on the information on the delivery charge of the handled product stored in the delivery charge information storage means; And a delivery fee presenting procedure to be presented to the user via the network.

In the case of such a configuration, the user can
The delivery fee of the selected product can be recognized very easily, and the purchase of the product can be supported more effectively.

In the electronic commerce management method according to the present invention, information on a special sale price set lower than the normal sale price and purchase of the product at the special sale price are accepted for a predetermined product among the handled products. A special sale product information storage step for storing information about the special sale period, and information about the special sale price and information about the special sale period stored in the special sale product information storage step are read out to the user via the network. And a step of presenting special sale product information to be presented. On the other hand, in the recording medium according to the present invention, an e-commerce management program to be recorded stores information on a special sale price set lower than a normal sale price for a predetermined product among the handled products, and Using a special sale product information storage means capable of storing information on a special sale period for accepting the purchase of a special product, information on the special sale price and information on the special sale period of a predetermined product among the handled products are stored in the special sale product. The special sale product information storage procedure stored in the information storage means, the information on the special sale price and the information on the special sale period stored in the special sale product information storage means are read out, and the special information presented to the user via the network is read out. And a sales product information presentation procedure.

In the case of such a configuration, the user can
The special sales price and the special sales period can be recognized very easily, and the purchase of the product can be supported more effectively.

Further, in the electronic commerce management method according to the present invention, a sales-restricted-number information storing step of storing information on a sales-restricted number in which the number of sellable products is limited, and a user-side transmission via a network. Comparing the number of purchased items with the limited number of sales based on the information on the number of purchased items and the information on the limited number of sales stored in the sales-restricted-number information storing step, and when the number of purchased items is larger than the limited number of sales A sales quantity limit information presenting step of presenting to the user information indicating that the product purchase quantity is greater than the sales restriction quantity via a network;
May be further provided. On the other hand, in the recording medium according to the present invention, the electronic commerce management program to be recorded uses the sales limited number information storage means for storing information on the sales limited number that restricts the number of sellable products to be handled. A procedure for storing information on the number of sold limited pieces of information stored in the limited number of pieces of information storage means, information on the number of purchased products sent from the user via the network, and information on the number of sold pieces stored in the limited number of pieces of information storing means. Based on the information, the number of purchased items and the number of sales items are compared, and if the number of purchased items is greater than the number of sales items, information indicating that the number of purchased items is greater than the number of sales items via a network is used. And a procedure for presenting the sales number restriction information to be presented to the customer side.

In the case of such a configuration, the user:
The purchase quantity of the selected product is decided by the store (store opener) side,
It is very easy to recognize that the number is larger than the set sales limit, and it is possible to more effectively support the purchase of a product.

Further, in the electronic commerce management method according to the present invention, the order number information storing step of storing information on the number of acceptable orders for each of a plurality of stores, and the acceptable number stored in the order number information storing step. Reads information about the number of orders received, compares the number of purchases received from multiple users with the number of orders that can be accepted, and if the number of purchases reaches the number of orders that can be accepted, the number of purchases accepted via the network And an order number limitation information presenting step of presenting to the user information indicating that the number of acceptable orders has been reached. On the other hand, in the recording medium according to the present invention, the recorded electronic commerce management program uses an order number information storage means for storing information on the number of acceptable orders for each of a plurality of stores, and relates to the number of acceptable orders. An order number information storage procedure for storing information in the order number information storage means for each of a plurality of stores, and information on the number of acceptable orders stored in the order number information storage means is read to accept purchases from a plurality of users. The number of orders is compared with the number of acceptable orders, and when the number of purchases reaches the number of acceptable orders, the user receives information indicating that the number of purchases has reached the number of acceptable orders via the network. And a procedure for presenting order number restriction information to be presented to the user.

In the case of such a configuration, the user can
It is very easy to recognize that the number of purchases accepted by multiple users exceeds the number of acceptable orders set and set by the store (store opener), making it difficult to purchase products. And the purchase of the product can be supported more effectively.

Further, in the electronic commerce management method according to the present invention, when a signal is sent from the user side via the network requesting the purchase of a product, information on the product that the user has decided to purchase is provided. Based on the information on the user's address stored in the address information storage step and the purchase item information presentation step of presenting the information to the store side determined by the store determination means through the network. A delivery route determining step of determining a route for delivering the information, and information on the route determined in the delivery route determining step.
And a shipping route information presenting step of presenting to a store via a network.
On the other hand, in the recording medium according to the present invention, when the recorded electronic commerce management program sends a signal requesting the purchase of a product from the user via the network, the user decides to purchase. Based on the purchased product information presentation procedure for presenting the information on the purchased product to the store side determined in the store determination procedure via the network and the information on the user's address stored in the address information storage means, And a delivery route information presenting procedure for presenting information on the route determined in the delivery route determining procedure to the store via a network. May be a feature.

In such a configuration, the store (store opener) can very easily recognize the information (product type, price, etc.) and the delivery route of the product that the user has decided to purchase. The delivery of goods can be performed extremely smoothly.

[0089]

As described in detail above, according to the present invention, it is possible to prevent a user from selecting an undeliverable product, and to effectively support proper purchase of the product. , An electronic commerce management system, an electronic commerce management method, and a recording medium capable of performing the above.

[Brief description of the drawings]

FIG. 1 is a block diagram showing an overall configuration of an electronic commerce system including an electronic commerce management system according to an embodiment of the present invention.

FIG. 2 is a table showing an example of a configuration of a user database included in a user information storage unit in the electronic commerce management system according to the embodiment of the present invention.

FIG. 3 is a table showing an example of a configuration of a residence area number data table included in a user information storage unit in the electronic commerce management system according to the embodiment of the present invention.

FIG. 4 is a table showing an example of a configuration of a residence area number data table included in a user information storage unit in the electronic commerce management system according to the embodiment of the present invention.

FIG. 5 is a table showing an example of a configuration of a store code data table included in a user information storage unit in the electronic commerce management system according to the embodiment of the present invention.

FIG. 6 is a table showing an example of a configuration of a user database included in a user information storage unit in the electronic commerce management system according to the embodiment of the present invention.

FIG. 7 is a table showing an example of a configuration of a sales product database included in a product information storage unit in the electronic commerce management system according to the embodiment of the present invention.

FIG. 8 is an explanatory diagram showing an example of a screen displayed on the Internet connection terminal device accessing the network server in the electronic commerce management system according to the embodiment of the present invention.

FIG. 9 is an explanatory diagram showing an example of a screen displayed on the Internet connection terminal device accessing the network server in the electronic commerce management system according to the embodiment of the present invention.

FIG. 10 is an explanatory diagram showing an example of a screen displayed on the Internet connection terminal device accessing the network server in the electronic commerce management system according to the embodiment of the present invention.

FIG. 11 is an explanatory diagram showing an example of a screen displayed on the Internet connection terminal device accessing the network server in the electronic commerce management system according to the embodiment of the present invention.

FIG. 12 is a flowchart showing an operation (electronic commerce management method) of the electronic commerce management system according to the embodiment of the present invention.

FIG. 13 is a flowchart showing a member registration processing operation included in the operation (electronic commerce management method) of the electronic commerce management system according to the embodiment of the present invention.

FIG. 14 is a flowchart showing a sales quantity restriction processing operation included in the operation (electronic commerce management method) of the electronic commerce management system according to the embodiment of the present invention.

FIG. 15 is a flowchart showing an order number restriction processing operation included in the operation (electronic commerce management method) of the electronic commerce management system according to the embodiment of the present invention.

FIG. 16 is a flowchart showing a merchandise sales suspension processing operation included in the operation (e-commerce management method) of the e-commerce management system according to the embodiment of the present invention.

FIG. 17 is a flowchart showing a delivery charge calculation processing operation included in the operation (electronic commerce management method) of the electronic commerce management system according to the embodiment of the present invention.

FIG. 18 is a chart showing an example of a configuration of a delivery fee data table included in a product information storage unit in the electronic commerce management system according to the embodiment of the present invention.

FIG. 19 is a flowchart showing a delivery route determination processing operation included in the operation (electronic commerce management method) of the electronic commerce management system according to the embodiment of the present invention.

FIG. 20 is a table showing an example of purchase list information distributed from the network server to the client system in the electronic commerce management system according to the embodiment of the present invention.

[Explanation of symbols]

DESCRIPTION OF SYMBOLS 1 ... E-commerce system, 11 ... Internet connection terminal device, 21 ... Client system, 31 ... Network server, 32 ... Calculation processing part, 33 ... Program storage part, 34 ... User information storage part, 35 ... Product information storage part,
36 ... Order number information storage unit, N ... Network line, S
1 ... Address information storage step, S2 ... Product information storage step, S3
... store determination step, S4 ... commodity information presentation step, S5 ... purchase order reception step, S6 ... commodity information presentation step, S7 ... purchase commodity information presentation step.

 ────────────────────────────────────────────────── ─── Continuing on the front page (72) Inventor Norio Suzuki 2-3-2 Shimomeguro, Meguro-ku, Tokyo F-Term in Tamura Electric Works, Ltd. (Reference) 5B049 BB11 CC00 CC05 CC10 CC27 FF01 GG02

Claims (8)

[Claims] 1. An electronic commerce management system for conducting a sales transaction of a product via a network, comprising: an address information storage means for storing information on an address of a user who purchases the product; Merchandise information storage means for storing each of the stores, and the user purchases the merchandise from the plurality of stores based on the information on the address of the user stored in the address information storage means. A store determining means for determining a store to be obtained; and a product to read the information on the handled product in the store determined by the store determining means from the product information storage means and present the information to the user via the network. An electronic commerce management system comprising: information presentation means. 2. A delivery fee information storage unit for storing information on a delivery fee of the handled product, and a delivery fee of a product selected from the handled products by the user is stored in the delivery fee information storage unit. 2. A delivery fee presenting means for calculating the delivery fee of the handled product based on the information and presenting the delivery fee to the user via the network. Electronic commerce management system. 3. For a predetermined product among the handled products, information on a special sale price set lower than a normal sale price and information on a special sale period during which the purchase of the product is accepted at the special sale price are stored. A special sale product information storage unit that reads the information about the special sale price and the information about the special sale period from the special sale product information storage unit, and presents it to the user via the network. The electronic commerce management system according to claim 1, further comprising: a product information presentation unit. 4. A sales-restricted-number information storage unit for storing information on a sales-restricted number of products which can be sold, the information on a product-purchased number sent from the user via the network. Comparing the product purchase quantity and the sales restriction quantity based on the information on the sales restriction quantity read from the sales restriction quantity information storage means, and when the product purchase quantity is larger than the sales restriction quantity; And a sales quantity restriction information presenting means for presenting to the user information indicating that the number of purchased goods is greater than the sales restriction quantity via the network. Item 2. An electronic commerce management system according to item 1. 5. An order number information storage means for storing information on the number of acceptable orders for each of the plurality of stores, and reading the information on the number of acceptable orders from the order number information storage means, The number of purchases received from the user is compared with the number of orders that can be accepted, and when the number of purchases exceeds the number of orders that can be accepted, the number of purchases accepted can be accepted via the network. 2. The electronic commerce management system according to claim 1, further comprising: an order number restriction information presenting means for presenting information indicating that the number of orders has exceeded the number of orders to the user side. 6. When the user sends a signal requesting the purchase of the product via the network, information on the product determined by the user to be purchased is provided.
A purchase merchandise information presenting means for presenting to the store side determined by the store determining means via the network; and the use based on the information on the address of the user stored in the address information storage means. Delivery route determining means for determining a route for delivering the product to a customer, and delivery route information presentation for presenting information on the route determined by the delivery route determining means to the store via the network. The electronic commerce management system according to claim 1, further comprising: 7. An electronic commerce management method for conducting a sales transaction of a product via a network, comprising: an address information storing step of storing information on an address of a user who purchases the product; A merchandise information storage step of storing each of the stores, and the user purchases the merchandise from the plurality of stores based on the information on the address of the user stored in the address information storage step. A store determination step of determining a store to be obtained, and the information on the handled product in the store determined in the store determination step is read from the information on the handled product stored in the product information storage step, A product information presenting step of presenting to the user side via a network. Method of managing trading. 8. A computer-readable recording medium recording an electronic commerce management program for conducting a sales transaction of a product via a network, wherein the electronic commerce management program relates to an address of a user who purchases the product. Using an address information storage unit capable of storing information and a product information storage unit capable of storing information on a handled product for each of a plurality of stores, storing the information on the address of the user in the address information storage unit An address information storage procedure, a product information storage procedure of storing the information on the handled product in the product information storage means for each of the plurality of stores, and the user information stored in the address information storage means. A store decision which determines a store where the user can purchase the product from the plurality of stores based on information. Procedure, the information on the handled product in the store determined in the store determination procedure is read from the information on the handled product stored in the product information storage unit, and the user is read via the network. A product information presentation procedure to be presented to the user.