JP2002169984A - Custom drawing system and information processing apparatus - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a custom drawing system which broadly invites public participation through a network (Internet) and automatically compares a collection condition and subscription condition to be determined. SOLUTION: When collection information on a customer A coming to a store 50 is inputted to a store terminal 51, the store terminal 51 transmits the collection information to an information processing apparatus 10 which provides the collection information to a third party through a network 20. When a customer B browsing contents of the collection information at a communication terminal 30 has input subscription information to apply, the information processing apparatus 10 compares the subscription information with the collection information. If both conditions are mutually matched with, the subscription of the client B may be accepted. When having accepted the subscription of the customer B, the contents is transmitted to a store terminal 51, and also transmitted to the customer B.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a system for attracting customers to a store using a network such as the Internet. For example, the present invention provides information on recruitment of a customer A who has visited a karaoke store to a third party via the network. ,
When the customer B sees this and sends the application information, the recruiting information of the customer A and the application information of the customer B are compared and determined for setting.

[0002]

2. Description of the Related Art As a conventional method (1), there is a method in which a shop side asks a customer for a schedule, a time, the number of persons, etc. based on a customer list uniquely owned by the shop side, and sets it.

[0003] As a conventional method (2), there is a method of using a chat or a bulletin board or the like on a homepage of a store or the like to attach promises and join them.

[0004] As a conventional method (3), there is a system in which one's own location is registered on the Internet, a nearby partner is searched for, and a notification is automatically made by mail.

[0005]

In the conventional method (1), setting can be made only in the customer list currently owned by the store, so that it is not possible to widely recruit other parties. In addition, there is a problem that it takes time and effort since the store is set up while listening to each other's opinions by telephone or the like.

In the conventional method (2), since it is not possible to know who the other party is, there is a corresponding risk. In addition, if an individual makes an appointment on their own, they do not always use the store.

[0007] In the conventional method (3), as in the case of the above (2), it is not possible to know who the other party is, so there is a corresponding risk. In addition, if an individual makes an appointment on their own, they do not always use the store. Furthermore, even if a partner is actually found, it is necessary to repeat the exchange of e-mails to be able to meet each other.

SUMMARY OF THE INVENTION The present invention has been made to solve the above-mentioned problems, and there is provided a customer attracting system for widely recruiting publicity via a network (Internet) and automatically comparing recruiting conditions and application conditions. provide.

[0009]

The invention according to claim 1 is a customer collection system comprising a store terminal installed in a store and an information processing device for providing information to a third party via a network. When the recruitment information of the customer A who has visited the store is input to the terminal, the store terminal transmits the recruitment information to the information processing device, and the information processing device provides the recruitment information to a third party via a network, When the customer B who browses the content of the recruitment information on the communication terminal inputs the application information and applies, the information processing unit compares the recruitment information with the application information, and when both conditions are satisfied, the customer B It is characterized in that the application of B is accepted.

According to a second aspect of the present invention, there is provided an information processing apparatus which is communicatively connected to a store terminal installed in a store and provides information to a third party via a network. Upon receiving the recruitment information of the customer A who came to the store, the recruitment information is provided to a third party via the network, and the customer B who browses the content of the recruitment information on the communication terminal inputs the application information to the communication terminal. When receiving the application, the recruitment information and the application information are compared, and if both conditions are met, the application of the customer B is accepted.

[0011] The invention of claim 3 is claim 1 or claim 2.
In the invention, the information processing apparatus is provided with a function capable of searching for the recruitment information of the store from the communication terminal of the customer B.

According to a fourth aspect of the present invention, there is provided the first or second aspect.
In the invention, when the application of the customer B is received, the information processing apparatus transmits the content to the store terminal of the store.

[0013] The invention of claim 5 is the invention of claim 1 or claim 2.
In the invention, when the application of the customer B is received, the information processing apparatus transmits the content to the customer B.

[0014]

FIG. 1 is a block diagram showing a customer attracting system and an information processing apparatus according to an embodiment of the present invention.
In the figure, the customer attracting system provides information to at least one, preferably a plurality of stores 50, a store terminal 51 installed for each store 50, and a third party via a homepage or the like via a network 20 (Internet). The information processing apparatus 10 (server) includes a communication link 60 connecting the information processing apparatus 10 and the shop terminal 51. Then, the third party can search, browse, and transmit information provided by the information processing device 10 via the network 20 (Internet) using the communication terminal 30.

Next, an outline of the operation of the customer attracting system will be described. (1) When the customer A enters the store 50 and informs the recruitment information of the customer A, the clerk of the store 50 inputs the recruitment information to the store terminal 51. (2) When the input is completed, the shop terminal 51 transmits the recruitment information to the information processing device 10 via the communication link 60. (3) The information processing device 10 provides the recruitment information to a third party via a homepage or the like via the network 20 (Internet). (4) Customer B is on network 20 (Internet)
The recruitment information provided via the PC is searched and browsed by the communication terminal 30 such as a personal computer or a mobile communication terminal. (5) The customer B who has found the desired recruitment information inputs the application information for the recruitment of the specific customer A by the communication terminal 30 and transmits the information to the information processing device 10 via the network 20 (Internet). . (6) The information processing section 10 compares the recruitment information of the customer A with the application information of the customer B, and accepts the application of the customer B when both conditions are met. (7) When the application of the customer B is received, the information processing device 1
0 transmits the contents to the store terminal 51 of the store 50 and also to the customer B.

Next, the specific operation of the present customer collection system (customer collection system of a karaoke store) will be described in detail with reference to the flowchart of FIG. When a customer A enters a karaoke store that has joined the customer attraction system, the clerk asks whether or not to participate in the merging system (the customer attraction system), and if so, asks customer A's customer information and desired conditions. And input it into a dedicated store terminal installed in the store. The input customer information (age, number, gender, etc. of customer A) and desired conditions (number, age desired, etc. of the other party) are transmitted from the store terminal 51 to the information processing device 10 via the communication link 60 as recruitment information. Then, the information processing apparatus 10 provides the information to a third party through a homepage or the like via the network 20 (Internet). On the other hand, the customer B who wants to browse the recruitment information registers as a member of the customer collection system. That is, the member registration is performed by inputting the name, age, telephone number, and the like of the customer B to the communication terminal 30 and transmitting the information to the information processing device 10. The customer B who has registered as a member can search and browse the recruitment information provided by the information processing device 10 via the network. Then, if the desired recruiting information can be found, the current number of customers B is input and applied to the information processing apparatus 10. The information processing device 10 compares and determines the recruitment information of the customer A and the application information (number of people, age, gender, etc.) of the customer B, and if the conditions match, accepts the application of the customer B and makes a reservation on the control screen of the store terminal. In addition to displaying the reservation of the name, telephone number, etc. of the person, the reception of the application (reception of the reservation) is also transmitted to the customer B. If the reservation is not possible, a reservation non-permission notification is transmitted to the customer B. The reserved customer B enters the karaoke store waiting for the customer A by a predetermined time, and the clerk finally checks whether or not the condition is met on the dedicated control screen of the store terminal. Switch the standby state to “established” on the screen.

Hereinafter, a specific example of setting of a customer A who visits a karaoke store and a customer B who applies will be described.

Example 1.4 A four-person woman visits Store A. The store asks the quadruple women if they want to participate in Karatomo (this customer attraction system). When four women participate, they will indicate their intentions,
Check 4 for the current number, 25 to 29 for the desired age group for the partner, and 3 to 5 for the desired number for the partner, and pass the registration slip to the clerk. The clerk uses the computer inside the counter,
Register the contents of the registration form from the dedicated control screen. Enter the name, age group, phone number, e-mail address, hobby, and look at the homepage of Karatomo, and search the Karatomo homepage to see who can play together on that day. I do. A
A four-member woman in the store comes up in a search. For a group of four men, immediately check the current number of people (four) and press the reservation button. The computer checks that each other's conditions are met. The reservation information of the four men flows on the exclusive screen of the computer in the counter of the store A. After a while, a group of four men will enter. Store A checks whether the reservation information displayed on the screen, such as the number of people and age group, matches, etc., judges that there is no problem, and goes to the four-piece female customer waiting in the store invite.

Example 2.3 A trio of men visited Store A. The store asks the trio of men whether to participate in Karatomo. When three men participate, they will indicate their intentions, and check the age group column of the registration form with 30-34, the current number of people is 3, the desired age group of the opponent is 18-24, and the desired number of opponents is 3. Pass the registration slip to the clerk. The clerk uses the computer in the counter to register the contents of the registration slip on the dedicated control screen. Enter the name, age group, telephone number, e-mail address, hobby, and look at the homepage of Karatomo, and search the Karatomo homepage for three-member women registered as Karatomo members who can play together on that day. I do. A trio of men from Store A appears in the search. Immediately the number of women (3
), And press the reservation button. The computer checks that each other's conditions are met. The reservation information of the three-piece woman is displayed on a special screen of the computer in the counter of the store A. After a while, a trio of women come in. Store A checks whether the reservation information displayed on the screen, such as the number of people and age group, matches, etc., and judges that there is no problem,
Guide to a group of three male customers waiting in the store.

Example 3 A three-piece woman visits Store A. The store asks a trio of women whether to participate in Karatomo. When three women participate, they show their intentions,
25 to 29 in the age group column of the registration slip, 3 for the current number of people, 30 to 24 for the desired age group for the partner, and 3 for the desired number of people for the partner
And give the registration slip to the clerk. The clerk uses the computer in the counter to register the contents of the registration slip on the dedicated control screen. Enter the name, age group, telephone number, e-mail address, hobby, and look at the homepage of Karatomo, and search the Karatomo homepage to see who can play together on that day. I do. A woman in store A comes up with a search. The five men immediately falsify the current number (3
), And press the reservation button. The computer checks that each other's conditions are met. The reservation information of the three men flows on a special screen of the computer in the counter of the store A. After a while, a group of five men will enter the store. A
When the store checked whether it matches the reservation information displayed on the screen, such as the number of people, age group, etc., it was consulted with a three-piece female customer waiting in the store that there was an application for emptyness in the number of people The female customer replied again after recruiting, and the five men were refused at the counter.

As described above, according to this embodiment,
By publicly recruiting through the network (Internet), it is possible to recruit other parties from customers other than those owned by the store. Then, since the search and reservation of the conditions such as the age and the number of people who access the public offering are made automatically on the server through the network (Internet), the store side has less trouble.

Also, since the store first checks whether the conditions with the customers in the store match,
Anxiety on the customer side in the store is reduced to some extent. Further, since the information is transmitted from the store, if it is established, it will always join at the store, so that the customer will not be missed.

[0023]

As described above, according to the present invention, the recruitment information of the customer A who has visited the store is transmitted from the store terminal to the information processing device, and the information processing device widely provides the information to a third party via the network. By doing so, it is possible to recruit other parties from other than the customer list owned by the store. Then, since the search and reservation of the conditions such as the age and the number of the customers B who have accessed the recruitment are performed automatically on the information processing device through the network (Internet), the store side has less trouble.

Further, since the final confirmation of whether the condition with the customer in the store is met is performed by the store, the anxiety of the customer in the store is reduced to some extent. Further, since the information is transmitted from the store, if it is established, it will always join at the store, so that the customer will not be missed.

[Brief description of the drawings]

FIG. 1 is a configuration diagram showing a customer attracting system and an information processing apparatus according to an embodiment of the present invention.

FIG. 2 is a flowchart showing a specific operation of the customer attracting system according to the embodiment of the present invention.

[Explanation of symbols]

10 information processing devices (servers), 20 networks,
30 communication terminals, 50 stores, 51 store terminals, 60 communication links.

Continued on the front page (51) Int.Cl. ⁷ Identification symbol FI Theme coat II (Reference) G06F 17/60 330 G06F 17/60 330

Claims (5)

[Claims] Claims 1. A customer collection system comprising a store terminal installed in a store and an information processing device for providing information to a third party via a network, wherein a customer terminal visiting the store at the store terminal is recruited. When the information is input, the store terminal transmits the recruitment information to the information processing device, and the information processing device provides the recruitment information to a third party via a network, and browses the content of the recruitment information on the communication terminal. When customer B inputs the application information and applies, the information processing section compares the recruitment information with the application information, and accepts the application of customer B when both conditions are met. system. 2. An information processing apparatus which is connected to a store terminal installed in a store and provides information to a third party via a network, wherein the customer A who visits the store input to the store terminal When the customer B receives the recruitment information, the recruitment information is provided to a third party via a network, and the customer B who browses the content of the recruitment information on the communication terminal inputs the application information into the communication terminal and applies. When you receive
An information processing apparatus comprising: comparing the recruitment information with the application information; and accepting the application of the customer B when both conditions are satisfied. 3. The information processing apparatus according to claim 1, wherein the information processing apparatus is provided with a function of retrieving recruiting information of a store from a communication terminal of the customer B. apparatus. 4. The customer attracting system according to claim 1, wherein the information processing device, when receiving an application of the customer B, transmits the content to a store terminal of the store. Information processing device. 5. The information processing apparatus according to claim 1, wherein the information processing apparatus transmits the content to the customer B when the application of the customer B is received. apparatus.