JP2002158778A5 - - Google Patents

Description

[0010]
[Means for Solving the Problems]
The present invention relates to an Internet telephony server to which another terminal device is connected via the Internet, a first own terminal device and a second own terminal device communicating with the other terminal device, and an IP address obtained from the Internet telephony server. based line connected with the other terminal device based on the replacement request signal outputted from the first local terminal device controls the line connection with the other terminal device and the first host terminal device the first communication data recorded and CTI server for control of switching from the own terminal device to the second own terminal device, the communication data communication with the other terminal device and the first host terminal or the second own terminal device And the CTI server communicates with another terminal apparatus and the first own terminal apparatus when the alternation request signal is input from the first own terminal apparatus. And outputs the communication data to the second local terminal device obtained from the communication data recorder.

[0011]
The present invention is based on a private branch exchange to which another terminal device is connected via a telephone network, a first own terminal device and a second own terminal device which communicate with the other terminal devices, and a telephone number obtained from the private branch exchange. the other terminal apparatus and the first local terminal device and connected to the first replacement request signal to the other terminal apparatus and the line of the first self-connection based outputted from the own terminal device to control the line of Te a CTI server for control of switching from the terminal device to the second own terminal device, the other terminal apparatus and the communication data records record communication of the communication data between the first host terminal or the second own terminal device And the CTI server obtains from the communication data recording apparatus communication data communicated by the other terminal apparatus and the first own terminal apparatus when the replacement request signal is input from the first own terminal apparatus. 2 Own terminal equipment And outputting the.

[0012]
The present invention relates to a communication data recording apparatus for recording communication data for transmitting a line between terminal apparatuses, a memory for temporarily storing the communication data, and communication after communication data of a predetermined data amount is stored in the memory. A recording device for converting data into a file and recording the data; and a control unit for controlling transfer of communication data from the memory to the recording device and controlling recording of communication data on the recording device; When an output request signal is input from an external device that controls connection of a line between terminal devices, control is performed such that communication data up to the time of an output request is read from the memory or the recording device and output to an external device. It is characterized by doing.

Claims (6)

Said other based and Internet telephony servers other terminal device is connected via the Internet, to another terminal apparatus and the first and the own terminal device and the second host terminal apparatus that performs communication, IP address, obtained from the Internet telephony server the line connected to the other terminal device based on the replacement request signal output from the first own terminal apparatus from the first local terminal device controls the line connection between the terminal device and the first host terminal a CTI server for control of switching to the second own terminal device, and the communication data recording apparatus for recording communication of the communication data with the other terminal device and the first host terminal or the second own terminal device The CTI server is a communication data in which another terminal apparatus and the first own terminal apparatus communicate when the alternation request signal is input from the first own terminal apparatus Communication system and outputs the second own terminal apparatus from the communication data recording apparatus. A private branch exchange other terminal device is connected via the telephone network, the first local terminal device and a second local terminal apparatus for communicating with another terminal device, the other terminal based on the telephone number obtained from said private branch exchange wherein the line connected with the other terminal device based on the replacement request signal outputted from the first local terminal device controls the line connection of the device and the first own terminal apparatus from the first own terminal device a CTI server for control of switching to the second own terminal device, and a said another terminal apparatus and the first communication data recording apparatus for recording communication of the communication data between the host terminal or the second own terminal device The CTI server obtains, from the communication data recording apparatus, communication data communicated by the other terminal apparatus and the first own terminal apparatus when the alternation request signal is input from the first own terminal apparatus, and the second own terminal apparatus Output to Communication system, characterized in that. The communication system according to claim 1 or 2, wherein the second own terminal device reproduces the communication data obtained from the communication data recording device faster than the normal reproduction. The communication system according to claim 1 or 2, wherein the CTI server can replace the first own terminal device when an acceptance signal indicating acceptance of the replacement is input from the second own terminal device. A communication system characterized by outputting a substitution signal indicating that The communication system according to claim 1 or 2, wherein the first own terminal device includes a change button, and the CTI server receives an acceptance signal indicating that the second own terminal device accepts the replacement. In this case, it outputs a substitution signal indicating that substitution is possible to the first own terminal apparatus, and a line connected to another terminal apparatus when the alternation button of the first own terminal apparatus that has received the substitution signal is operated. A communication system characterized by performing control to switch from the first own terminal device to the second own terminal device. In a communication data recording apparatus for recording communication data for transmitting a line between terminal devices, a memory for temporarily storing the communication data, and communication data having a predetermined data amount stored in the memory, the communication data is stored as a file A recording apparatus for converting and recording, and a control unit for controlling transfer and recording of communication data from the memory to the recording apparatus, the control unit being from an external device for controlling connection of a line between the terminal devices communication data recording apparatus characterized by performing control communication data to when the output request signal was output request is input by reading from the memory or the recording device you output to the external device.