JP2002152425A - Call collect telephone service method and system using internet - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a call collect telephone service through an Internet Web page, by putting together the collect call telephone service and the free-charge telephone service on the Internet. SOLUTION: A first system (electronic commerce service system 300) for providing the Internet user with receiver-side payment telephone service includes a first step of subscription to membership of a collect call telephone service member, by connecting with a second system (free charge telephone service system 200) that provides an Internet free charge telephone service, a second step for generating a menu button of collect call telephone on a Web page while the first system purchases a free telephone coupon from the second system, a third step for causing an Internet user to make connection with the Web site of the first system and ask the collect call telephone service, and a fourth step for connecting the Internet user and the first system mutually in communicational state by the second system on the basis of the demand from the first system.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a caller-paid telephone service on the Internet, and more particularly, to a business transaction or an e-commerce company via a Web site without constructing a separate Web call center system using the Internet. An Internet-based caller-paid telephone service method that can provide a connected user with a caller-paid free telephone service, and
It concerns a system for that.

[0002]

2. Description of the Related Art Recently, with the rapid increase of Internet users, information and services provided by using the Internet are also increasing in various forms. Some of the services provided via the Internet include an Internet free telephone service that allows users to connect to the website of a free telephone service company via the Internet and use the telephone for free. There is.

[0003] Considering this conventional free Internet telephone service method, existing free Internet telephone service companies find that an Internet network and a general public telephone network are connected to each other, and a subscriber connected via a web server is free of charge. Has made it possible to use general telephone lines. By using this method, the company seeks to recruit a greater number of subscribers and thereby increase the revenue from banner advertisements.

[0004] That is, a conventional general free telephone service company attracts a greater number of subscribers via a free telephone, and receives an order for a larger number of banner advertisements from an advertiser to operate a site. .

[0005]

However, as the Internet free telephone service spreads, the number of free telephone service companies also tends to increase rapidly.
Therefore, there is a problem that advertisers cannot expect substantial advertising effects, and a free telephone service company also has a problem that profits from banner advertisements sharply decrease.

[0006] As a free telephone service provided in a similar manner instead of the Internet, there is a caller-paid telephone service (for example, 080 service in Korea). This caller-paid telephone service is a service in which a calling party who subscribes to a caller-paid telephone service pays a telephone call fee, not a caller who has dialed the telephone call. is there.

[0007] If the caller-paid telephone service is configured to be connectable to the Internet free telephone service, the free telephone service company does not rely solely on the profit of the banner announcement, but rather bears the burden on the receiver. It can generate stable profits from telephone call charges.

[0008] Therefore, the present invention combines the caller-paid telephone service and the free telephone service on the Internet,
It is an object of the present invention to provide a method for providing a caller-paid telephone service using the Internet, which can provide a caller-paid telephone service via a web page on the Internet, and a system therefor.

[0009]

In order to solve the above-mentioned problems, the present invention provides a method for providing a caller-paid telephone service to Internet users connected via the Internet. A first system for providing a burden-paid telephone service, connecting to a second system for providing an Internet free telephone service, entering member information including a designated telephone number, and subscribing to a caller-paid telephone service member; A second step in which the first system purchases a free telephone coupon from the second system and generates a callee-paid telephone menu button on a web page using the issued free telephone coupon; Connect to the website of the first system and press the caller-paid phone menu button Click, the first system transmits the Internet user's telephone number to the second system, and the third system seeks the caller-paid telephone service; and the second system responds to the request of the first system. And a fourth step of using the telephone number of the Internet user and the designated telephone number of the first system to connect to each other in a communicable manner.

In the service method, the first step includes:
An eleventh system in which the first system connects to the second system and requests a membership for the called party telephone service;
A twelfth process in which the second system provides a membership application form in the form of a web page in response to the membership request, and the first system in which the first system includes a membership ID, a password, a designated telephone number, and the like. A thirteenth step of inputting information into the membership application form; a fourteenth step in which the second system stores the input member information and registers the first system as a member of the caller-paid telephone service. Is preferable.

The second step includes a step 21 in which the first system requests the second system to issue the free telephone coupon, and a step in which the second system issues the free telephone coupon. 22. storing the issued free telephone coupon amount and the coupon issuing information including the member ID for the first system and the like, and the first system uses the issued free telephone coupon. And a twenty-third step of generating the caller-paid telephone button on a web page.

Further, in the third step, when the Internet user clicks the callee-paid telephone menu button, the first system causes the member ID of the callee-paid telephone service to be displayed together with the telephone number of the Internet user. Preferably, a password is transmitted to the second system to request the caller-paid telephone service.

Further, in the fourth step, the second system performs a member authentication process using a member ID and a password of the first system in response to the callee-paid telephone service request of the first system. In step 41, when the member authentication processing for the first system is performed normally in the second system, the amount of the free telephone coupon of the first system is checked to determine whether the caller-paid telephone service is available. In a forty-second step, if it is determined that the caller-paid telephone service is possible, the second system uses the telephone number of the Internet user and the designated telephone number of the first system, It is preferable to include a forty-third step of connecting the two in a communicable manner.

In this case, the step 42 may further include the step of generating a login error message and transmitting the login error message to the first system when the authentication processing for the first system is not performed normally. It is preferable to adopt a configuration including the above.

[0015] In the forty-third step, if it is determined that the free coupon amount of the first system is insufficient and the caller-paid telephone service is not possible, the second system may execute the second system. It is preferable that the method further includes a step of generating a guide message indicating that the free telephone coupon amount is insufficient and transmitting the guide message to the first system.

[0016] Preferably, the free telephone coupon is issued in the form of an HTML code encrypted by the second system.

Further, according to the present invention, in a system for providing a caller-paid telephone service to an Internet user connected via the Internet, the system is connected to a general public telephone network (PSTN) and a mobile communication network. A free telephone service system for issuing a free telephone coupon to a number of members connected via the Internet, and connecting the telephone subscriber who has subscribed to the general public telephone network or the mobile communication network in a communicable manner, and a member of the free telephone service system When the site subscriber requests the caller-paid telephone service, the subscriber connects to the free telephone service system using the free telephone coupon, and provides the caller-paid telephone service via the free telephone service system. E-commerce service There is provided a service system comprising a system.

In this service system, the free telephone service system includes a member I for a large number of members.
Member DB that stores D, password, and designated phone number
A coupon information DB that stores the amount of the issued free telephone coupon, a number of members connected to the general public telephone network and the mobile communication telephone network, and connected via the Internet network, A web call server and a VOIP server for connecting a telephone call with a telephone subscriber who has subscribed to a telephone network and a mobile communication network, perform authentication processing for the plurality of members, issue the free telephone coupon to each member, When a caller-paid telephone call using the free telephone coupon is requested from the user, a free telephone that provides the receiver-paid telephone service through the web call server and the VOIP server using the designated incoming telephone number for the member A configuration that includes a web server Door is preferable.

The e-commerce service system may further include a subscriber ID for a plurality of website subscribers,
A subscriber DB for storing subscriber information including a password, a telephone number, etc., a service / product DB for storing information on various commodities and paid services to be sold to the large number of subscribers, and a issuance from the free telephone web server A caller-paid phone menu button is generated on a web page using the provided free phone coupon, and when a caller-paid phone service is requested from a subscriber connected via the Internet, the free phone web server is sent to the free phone web server. And an e-commerce web server for transmitting the free telephone coupon and the telephone number of the subscriber by making a connection and making a caller's call with the subscriber via the free telephone service system. Is preferred.

Further, it is preferable that the free telephone coupon is configured in the form of an encrypted HTML code.

[0021]

Embodiments of the present invention will be described below with reference to the drawings. FIG. 1 shows a general system configuration suitable for providing a caller-paid telephone service using the Internet according to an embodiment of the present invention. This service system includes subscriber PCs 110, 120,... Of many electronic commerce sites, a free telephone service system 200, and an electronic commerce service system 300.

Subscriber PC of each e-commerce site
110, 120,... Mean a general personal computer capable of connecting to the Internet, and a free telephone service system 200 via an Internet network.
In addition, connection to the electronic commerce service system 300 is possible.

The free telephone service system 200 comprises:
Free telephone web server 210, member DB 220, coupon information DB 230, web call server and VOIP (Voice Over Internet Protocol) server 2
It consists of forty.

This free telephone service system 200
A main system for providing a caller-paid telephone service according to the present invention, which responds to a caller-paid telephone service request requested from the e-commerce web server 310 via an Internet network, and A connection is made to a general public telephone network (PSTN) or a mobile communication network via the VOIP server 240. Accordingly, the subscriber of the e-commerce service system 300 can make a telephone call to the already set e-commerce service system 300-side incoming number to place an order or talk with the product. That is, the free telephone service system 200 operates in association with an electronic commerce service system 300 described later, and performs a general process of a caller-paid telephone service according to the present invention.

Specifically, the free telephone web server 2
Reference numeral 10 denotes a callee-paid service company that has subscribed to the free telephone service system 200, that is, a new member (e-commerce) who wants to subscribe to the callee-paid telephone service, as well as a process for a call request signal from the e-commerce service system 300. Service company), and executes a database (DB) 22 described later.
0 and 230 perform the function of recording and reading data. Further, the free telephone web server 210 refers to a coupon information DB 230 to be described later, and controls so that a free call with a subscriber of the commerce site can be made for the amount of the coupon accumulated in each electronic commerce service system 300. Things.

The member DB 220 stores information (subscriber ID) for a number of members of the caller-paid telephone service who have subscribed to the free telephone service system 200, ie, the operators of the e-commerce service system 300 subscribed to the caller-paid telephone service. , Password, business registration number, telephone number, etc.) in the form of a database.

The coupon information DB 230 stores information on the free call service coupons to be paid by the caller issued to each electronic commerce service system 300 by the free telephone web server 210 in the form of a database by the free telephone web server 210. Things. This information includes, for example, the amount of coupons purchased on each electronic commerce service system 300 side, which is a subscriber of the free caller service, the unique number for each coupon, and the subscriber of the free caller service. This is information about names and the like.

The web call server and the VOIP server 240 are connected to a public telephone network (PST).
N) or connected to a mobile communication network to enable free calls between subscribers of a number of commerce sites and an operator of the e-commerce service system 300 under the control of the free telephone web server 210. The wave call server and the VOIP server 240 have a built-in dialer program using a Web Plug-In, and enable VoIP (VoP) to enable a telephone call via a general telephone line via an Internet network.
ice Over Internet Protocol).

The e-commerce service system 300
Is the e-commerce web server 310, the subscriber DB 32
0 and the service / product DB 330.

This electronic commerce service system 300
Means an Internet-based e-commerce company system. Then, in order to provide the free caller's free Internet phone service according to the present invention, when the free telephone service system 200 is subscribed, a free caller's free telephone service coupon is issued. When the subscriber uses the free telephone coupon provided by the free telephone service system 200 and clicks the free telephone menu button provided on the company's e-commerce wave page, the free telephone web server 210 is connected via the Internet network. , So that a large number of subscribers can make a free call for purchasing or talking.

Specifically, the e-commerce web server 310 controls the overall operation of the e-commerce service system 300, and executes a subscriber authentication process and a new subscription procedure for a subscriber connected via the Internet. Things.

The subscriber DB 320 stores information (eg, a subscriber ID, a password, a resident registration number, a telephone number, etc.) for a number of subscribers who have subscribed to the e-commerce service system 300 via the commerce website server 310. Is stored in the form of

The service / commodity DB 330 stores information on various commodities sold to a large number of subscribers in the e-commerce service system 300 and information on paid services (eg, service contents or product types, prices, product characteristics, etc.).
Is stored in the form of a database and posted in the form of a web page via the electronic commerce web server 310.

In order to provide a free Internet phone service according to the present invention using the service system having the above configuration, first, after the electronic commerce service system 300 subscribes to the caller-paid telephone service of the free telephone service system 200, Have to buy free phone coupons.

That is, the electronic commerce service system 300
Purchases a free telephone coupon after subscribing to the free telephone service system 200 in order to provide the subscriber of the website with the free telephone service paid by the called party. Then, by generating a free telephone menu button on the company's e-commerce web page based on the purchased coupon, a free telephone service borne by the recipient can be provided.

FIG. 2 shows that the electronic commerce service system 300 connects to the free telephone service system 200, subscribes to a free telephone service borne by the called party, purchases a free telephone coupon, and purchases its own electronic mail during the above-mentioned series of processes. 5 is a flowchart illustrating a process of registering a commercial transaction web page.

More specifically, as shown in FIG. 2, the e-commerce web server 310 of the e-commerce service system 300 first connects to the free telephone service system 200 via the Internet network (step S).
201). Then, toll free web server 210
By clicking on the member subscription menu provided on the web page, a request is made to apply for a membership subscription to subscribe to the caller-free telephone service (step S203).

At this time, the free telephone web server 210
The subscriber application form configured to allow the user to input subscriber information, that is, information for the operator of the electronic commerce service system 300 shown in FIG.
Transmit to 10. And e-commerce web server 3
On the side of the member, the member application form includes the subscriber information, that is, the name of the operator of the e-commerce service system 300, the resident registration number, the address, the company name, the subscriber ID, the password,
Then, information such as a designated incoming telephone number is input (step S205).

When the subscriber information is completely entered through the above process, the electronic commerce service system 300
It is requested to issue a free telephone coupon for providing the caller-paid telephone service (step S207).
And, according to this, the free telephone service system 200
Issues a free telephone service coupon. Here, this free telephone service coupon is encrypted HTML
It is in the form of a code. That is, free telephone service system 2
00 indicates that when the e-commerce service system 300 requests the issuance of a free telephone coupon, the encrypted HTM
An L-shaped code 401 is generated and transmitted to the e-commerce service system 300 via the web page shown in FIG. 5 (step S209).

Then, the commercial transaction site web server 31
When the web page including the free phone coupon shown in FIG. 5 is transmitted through step S209, the free phone coupon included in the web page, that is, the encrypted HTML code 401 is copied. Using this, a free telephone menu button is generated on the company's e-commerce web page (step S211). That is, the e-commerce service system 300 uses the encrypted HTML code provided in step S209 to generate a free telephone menu button on its own web page. By clicking, a free call with the operator of the e-commerce service system 300 can be made.

In FIG. 2, the e-commerce service system 3
00 described a series of processes for subscribing to the free telephone service paid by the called party and purchasing a free telephone coupon from the free telephone service system 200 from the side of the electronic commerce service system 300. Next, each of such processes will be described. The operation process of the free telephone service system 200 will be described with reference to FIG.

As shown in FIG. 3, the free telephone web server 210 of the free telephone service system 200 first provides the receiver-paid Internet telephone service from the electronic commerce service system 300 connected via the Internet network. In response to the request for free telephone membership (step S251), the membership application shown in FIG. 4 is transmitted to the e-commerce web server 310 in the form of a web page (step S2).
53).

Then, the electronic commerce service system 30
When the subscriber information to be entered in the membership application form is input and transmitted (replyed) by the e-commerce web server 310 on the 0 side (step S255), the free telephone web server 2
10 stores the inputted subscriber information in the form of a database in the member DB 220 (step S25).
7).

After the membership registration procedure for the e-commerce service system 300 is completed through the above process, the issuance of a free telephone coupon is requested again from the e-commerce web server 310 of the e-commerce service system 300 (step S259). In response, the free telephone web server 210 issues a free telephone coupon in the form of an encrypted HTML code shown in FIG. 5 (step S261), and issues it to the e-commerce service system 300 side. (Step S263).

Next, information on the issued free telephone coupon, that is, the electronic commerce service system 300
The coupon information DB 230 stores, in the form of a database, information on the total amount of coupons issued in step 1, the unique number or HTML code for each coupon, the subscriber name (or the name of the operator of the e-commerce service system 300), and the like. (Step S265).

Here, as in step S209 shown in FIG. 2 and step S261 shown in FIG.
A free telephone coupon can be issued from 00 only after the amount of the free telephone coupon desired to be issued is paid to the free telephone service system 200 side. That is, in order for the e-commerce service system 300 to provide the subscriber of the website with the free caller-paid Internet phone service through the free telephone service system 200,
The amount of the free telephone coupon desired to be issued is first paid to the free telephone service system 200 side. Alternatively, the coupon must be paid at a later date. It should be noted that the payment process between the electronic commerce service system 300 and the free telephone service system 200 according to the present embodiment can be easily realized by those skilled in the art, and a detailed description thereof will be omitted.

2 and 3, the process after the electronic commerce service system 300 joins the free telephone service system 200 and is issued a free telephone coupon, that is, the subscriber of an arbitrary commerce site operates the electronic commerce service system 300. , The processing steps in the e-commerce service system 300 and the toll-free telephone service system 200 when requesting the caller-paid telephone service according to the present invention are described. Next, referring to FIG. Will be described. In FIG. 6, step S
Steps S501 to S507 are steps performed in the e-commerce service system 300.
Steps 9 to S521 are steps performed in the free telephone service system 200.

As shown in FIG. 6, first, a subscriber of an arbitrary e-commerce site uses his / her PC 110 or 120,... To the e-commerce web server 310 of the e-commerce service system 300 via an Internet network. In the connected state (step S501), if a telephone consultation with the operator of the e-commerce service system 300 is desired, the callee-paid telephone menu button 601 included in the web page shown in FIG. A burden call is requested (step S503).

Then, the e-commerce web server 3
10 connects to the free telephone web server 210 of the free telephone service system 200 via the Internet network in response to this (step S505).
Thereafter, the member ID and password of the e-commerce service system 300 for the caller-paid telephone service, the telephone number of the subscriber who requested the caller-received telephone call, and the free telephone coupon information, that is, the aforementioned step S209 in FIG.
Is transmitted to the free telephone web server 210 (step S507) to request a caller-paid telephone service.

On the other hand, free telephone service system 200
Is the e-commerce service system 3 through the above process.
When the caller-paid telephone service is requested from 00, the e-commerce web server 310 in step S507 described above.
Check whether the member ID, password, encrypted HTML code, etc. transmitted from the members match the information stored in the member DB 220 and the coupon information DB 230, and execute the login process to the e-commerce service system 300. (Step S509).

At this time, if the member ID, the password, or the encrypted HTML code do not match during the login process, and if normal login is not performed, the toll-free web server 210 generates a login error message accompanying the login. To the e-commerce web server 310 (step S511).

When the normal log-in process to the e-commerce service system 300 is completed in step S509, the free telephone web server 210 searches the coupon information DB 230 to check the remaining coupon amount for the e-commerce service system 300 ( Step S513). Then, it is determined whether or not the coupon amount is sufficient to make a free call by the caller-paid telephone service (step S515).

At this time, if it is determined that the remaining coupon amount is insufficient, the free telephone web server 210 generates a guide message indicating the shortage of the free telephone coupon and transmits it to the e-commerce web server 310. A free telephone coupon is purchased again (step S517).

If the result of the determination in step S515 is that the remaining coupon amount is sufficient, the toll-free telephone web server 210 stores the telephone number of the e-commerce site subscriber transmitted in step S507 and the member DB 22
0 is stored in the e-commerce service system 300 using the web call server and the VOIP.
The transmission to the server 240 establishes a connection between the subscriber of the e-commerce site and the operator of the e-commerce service system 300 (step S519).

Then, the free telephone web server 210
Checks the call time, and deducts the coupon amount stored in the coupon information DB 230 according to the call time (step S251).

Thus, the e-commerce service system 300 operates in association with the free telephone service system 200, and can provide a subscriber who has subscribed to the company's own website with a free telephone service for the called party. Become.

It should be noted that the present invention is not limited to the configuration of the above-described embodiment, and those skilled in the art can make various modifications, changes, additions, etc. within the spirit and scope of the present invention.
Modifications and the like should be regarded as belonging to the claims of the present invention.

[0058]

As is clear from the above description, in the present invention, since the Internet free telephone service is connected to the caller-paid telephone service, the Internet can be more easily provided to a large number of Internet users using the e-commerce company. Can be provided for a caller-paid telephone service. Therefore, there are two synergistic effects, that is, the system construction cost of the e-commerce company for providing the existing caller-paid telephone service can be reduced and the profit of the existing Internet free telephone service company can be improved. .

[Brief description of the drawings]

FIG. 1 is a block diagram showing a general system configuration suitable for providing a caller-paid telephone service using the Internet according to a preferred embodiment of the present invention;

FIG. 2 is a flowchart showing a process of subscribing to a caller-paid telephone service and a process of purchasing a free telephone coupon to provide a caller-paid telephone service according to the present invention;

FIG. 3 is a flowchart showing an operation process performed in the free telephone service system corresponding to each process shown in FIG. 2;

FIG. 4 is a view showing an example of a membership application form provided in a process of providing a caller-paid telephone service according to the present invention;

FIG. 5 is a view showing an example of a form of a free telephone coupon issued in a process of providing a caller-paid telephone service according to the present invention;

FIG. 6 is a flowchart showing an overall process of a caller-paid telephone service according to the present invention;

FIG. 7 is a diagram exemplarily showing a callee-paid telephone menu button provided on a web page for providing a callee-paid telephone service according to the present invention.

[Explanation of symbols]

 110, 120,...: E-commerce site subscriber's PC 200: free telephone service system 210: free telephone web server 220: member DB 230: coupon information DB 240: web call server and VOIP server 300: e-commerce service system 310: E-commerce web server 320: subscriber DB 330: service / product DB

──────────────────────────────────────────────────続 き Continued on the front page (51) Int.Cl. ⁷ Identification symbol FI Theme coat ゛ (Reference) H04M 15/00 H04M 15/00 Z

Claims (12)

[Claims] 1. A method for providing a caller-paid telephone service to Internet users connected via the Internet, wherein a first system for providing the caller-paid telephone service to a plurality of Internet users comprises an Internet free telephone service. A first step of connecting to a second system that provides a telephone service, entering member information including a designated incoming telephone number and subscribing to a caller-paid telephone service member, and the first system receiving a free telephone coupon from the second system. A second step of generating a caller-paid phone menu button on a web page using the purchased and issued free phone coupon, and an internet user connecting to the website of the first system and receiving the caller-paid call. Clicking the menu button will cause the first system to A third step of transmitting the telephone number of the Internet user to the second system and requesting the caller-paid telephone service, wherein the second system responds to the request of the first system and the telephone number of the Internet user. A fourth step of using the designated telephone number of the first system to connect the two so that they can talk to each other. 2. The method according to claim 1, wherein the first step is a step in which the first system connects to the second system and requests the member to subscribe to the called party telephone service.
A twelfth process in which the second system provides a membership application form in the form of a web page in response to the membership request, and a first system in which the first system includes a membership ID and password, a designated telephone number, and the like. A thirteenth step of inputting information into the member application form; and the second system storing the input member information.
The method of claim 1, further comprising the step of: registering the first system as a member of the called party telephone service. 3. The second step, wherein the first system asks the second system to issue the free telephone coupon; and the second system issues the free telephone coupon to the first system. 22. storing the issued free telephone coupon amount and the coupon issuance information including the member ID for the first system, and the like, and the first system uses the issued free telephone coupon. The method of claim 2, further comprising the step of: generating the caller-paid telephone button on a web page. 4. The third step includes: when the Internet user clicks the callee-paid telephone menu button, the first system causes the member ID of the call-paid telephone service to be displayed together with the telephone number of the Internet user. 4. The method of claim 3, wherein a password is transmitted to the second system to request the called party telephone service. 5. The fourth step, wherein the second system responds to the callee-paid telephone service request of the first system by a member ID of the first system.
And a forty-first step of performing a member authentication process using a password and when the member authentication process for the first system is performed normally in the second system, the amount of a free telephone coupon of the first system is confirmed. A forty-second step of determining whether the caller-paid telephone service is available; and if the result of the determination is that the caller-paid telephone service is possible, the second system sets the telephone number of the Internet user and the second Use the incoming designated telephone number of one system to connect the two so that they can talk to each other.
5. The method according to claim 4, further comprising the steps of: 6. In the forty-second step, if the authentication process for the first system is not performed normally, the second system generates a login error message and the first system generates a login error message.
6. The method of claim 5, further comprising transmitting the call to a system. 7. In the forty-third step, if it is determined that the free coupon amount of the first system is insufficient and the caller-paid telephone service is not possible, the second system may perform the second system. The method of claim 5, further comprising: generating a guide message indicating a shortage of a free telephone coupon amount and transmitting the guide message to the first system. 8. The Internet according to claim 1, wherein the free telephone coupon is issued in the form of an HTML code encrypted by the second system. Caller-paid telephone service method used. 9. A system for providing a caller-paid telephone service to an Internet user connected via the Internet, wherein the system is connected to a general public telephone network (PSTN) and a mobile communication network, and is connected via the Internet network. A free telephone service system that issues free telephone coupons to a large number of members and connects the telephone subscribers subscribed to the general public telephone network or the mobile communication network so that they can talk to each other. An e-commerce service for connecting to the free telephone service system using the free telephone coupon when the site subscriber requests the receiver's telephone service, and providing the receiver's telephone service via the free telephone service system System and Incoming burden phone service system using the Internet, characterized in that it made in. 10. The free telephone service system includes: a member DB that stores a member ID, a password, and a designated incoming telephone number for the plurality of members; a coupon information DB that stores an amount of the issued free telephone coupon; Connecting to the general public telephone network and the mobile communication telephone network, and connecting telephone calls between a number of members connected via the Internet network and telephone subscribers who have subscribed to the general public telephone network and the mobile communication network; Web call server and VO
Performing an authentication process on the IP server and the plurality of members, issuing the free telephone coupon to each of the members, and receiving a call from the member to the receiver using the free telephone coupon; 10. The incoming call using the Internet according to claim 9, further comprising a free telephone web server that provides the caller-paid telephone service via the web call server and the VOIP server using a designated telephone number. Caller service system. 11. The electronic commerce service system includes: a subscriber DB storing subscriber information including subscriber IDs, passwords, telephone numbers, etc. for subscribers of a plurality of websites; and selling to the subscribers. A service / product DB for storing information on various products and paid services, etc .; and a caller-paid phone menu button generated on a web page using the free phone coupon issued from the free phone web server; When a caller-paid telephone service is requested from a subscriber connected via the toll-free telephone web server, the subscriber connects to the toll-free telephone web server and transmits the toll-free telephone coupon and the telephone number of the subscriber. An e-commerce web server for making call-to-call telephone calls with the subscriber. 11. The caller-paid telephone service system using the Internet according to claim 10, wherein: 12. The caller's share using the Internet according to claim 9, wherein the free telephone coupon is configured in the form of an encrypted HTML code. Telephone service system.