JP2002109000A - Physical distribution system, physical distribution process and storage medium storing computer program to be used for executing physical distribution process - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a physical distribution(PD) system capable of surely reducing the costs of a transaction between a seller and a deliverer and easily confirming the status of delivery. SOLUTION: A voucher number corresponding to the order number of a client 10 is acquired by a seller 20, and a deliverer 30 carries out a delivery job by receiving forwarding information containing the voucher number from the seller through a network 2. Therefore, since that forwarding information is shared as data between the seller 20 and the deliverer 30, the information is not inputted again on the side of the deliverer 30, and the costs of the transaction between the respective dealers 20 and 30 can be reduced. Further, since the client 10 and the seller 20 can easily confirm the voucher number, labor required for inputting the voucher number of an existent following system on the network 2 is limited and the conditions of delivery can be easily confirmed even from the seller 20 and the client 10.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

The present invention relates to a physical distribution system, a physical distribution process, and a storage medium storing a computer program used to execute the physical distribution process.

[0002]

2. Description of the Related Art Conventionally, an article seller who does not have its own delivery department sometimes delivers an ordered article to a customer using a courier service or the like. Such a distribution form has been actively adopted in recent years in mail-order sales and net shopping using a network such as the Internet. On this occasion,
On the shipping label, the seller prints information such as the name, quantity, and weight of the goods, and information such as the name and address of the seller as the sender and the name and address of the customer as the shipping destination on the shipping label. Is attached to an outer box for packing articles. Next, the delivery company, which has received the packed article, creates an invoice in which a plurality of slips are spelled out, and affixes the invoice to the outer box in the same manner. In the invoice, substantially the same information as the information described on the shipping label is described, and a delivery company-specific slip number (first half number) is also described. In addition, the delivery company separates the stored slips from the plurality of slips and hands them to the seller as a copy on the sender side.

[0003]

However, describing the same information on the invoice as the information described on the shipping label has a problem that it takes time and effort to input information when creating the invoice. This problem hinders the reduction of the transaction cost between the seller and the delivery company. In particular, it is expected that the type and quantity of articles handled by Internet shopping and the like will increase, and an early solution is desired.

[0004] In addition, since the delivery company performs the delivery operation based on the uniquely assigned slip number, if the package does not reach the customer for any reason, the seller who receives the inquiry from the customer receives the delivery from the delivery company. From the bundle of stored check slips, search for the slip corresponding to your order number and find the corresponding slip number, and then contact the shipping company based on this slip number, or publish the shipping company on the network It is necessary to start up the existing tracking system and input the slip number, and in any case, there is a problem that complicated operations such as finding the slip number are involved, so that the delivery status cannot be easily confirmed.

Therefore, it is conceivable that the order number and the slip number are stored in a computer or the like in correspondence with each other, and the slip number is immediately determined. However, in order to construct such a database, it is necessary to turn over each slip while checking the slip. The slip number must be entered for each order number, which is also time-consuming.

An object of the present invention is to provide a logistics system, a logistics process and a logistics system which can surely reduce the transaction cost between a distributor and a distributor and can easily confirm the distribution status.
Another object of the present invention is to provide a storage medium storing a computer program used to execute the physical distribution process.

[0007]

A logistics system according to the present invention includes a customer ordering goods via a network, a seller selling goods ordered from the customer via the network, and receiving goods from the seller. A distribution system used between a delivery company that delivers to the customer and an order information generation unit that generates order information including an order number on the customer side; and A shipping information generating unit on the seller side that gives a slip number related to the order number, and generates shipping information including the slip number, based on the slip number in the shipping information received via a network, And a delivery business execution means on a delivery trader side for performing the delivery business of the goods.

In the above, the order information generation means and the shipping information generation means are software such as a computer program, and the delivery service execution means means the delivery service itself actually performed by the delivery company.

According to the present invention, the slip number (specifically, the instep number) associated with the order number from the customer is not numbered on the delivery company side as in the prior art, but is sold. Since the number is assigned in advance by the trader,
What is necessary is just to receive the shipping information including the slip number from the seller via the network, and perform the delivery operation based on this shipping information. At this time, such shipping information is shared as data between the seller and the delivery company,
There is no need to re-enter various information on the article on the delivery company side. In addition, on the merchant side, the order number and the slip number can be managed in a state of being linked from the beginning, so that it is not necessary to input the slip numbers one by one later in order to link each other. As a result, the troubles of the seller and the delivery company are greatly reduced, and the transaction costs between the seller and the delivery company are surely reduced. Further, since the customer and the seller can instantly determine the slip number linked thereto from the order number which is the shared information of each other, when the ordered goods do not reach the customer (order person) for some reason. However, launching an existing tracking system that is open to the carrier on the network and entering the slip number is easy and hassle-free. The delivery status can be easily checked. As described above, the above object is achieved.

[0010] In the physical distribution system of the present invention, it is preferable that the shipping information generating means is provided so as to be able to transmit the shipping information to the customer. In such a configuration, shipping information such as what kind of article the seller has shipped to the customer and at what timing (or whether it is planned to ship) is described in the name of the seller, for example, in a shipping guidebook. To the customer (order clerk). As a result, customers are conscious of acceptance of goods,
There is no worry that the goods will be stuck without passing from the customer's receiving department to the ordering person.

In the physical distribution system of the present invention, it is preferable that the shipping information generating means is provided so as to be able to output a label on which the shipping information is printed. The slip number to be handled by the delivery company (specifically, the instep number) is not printed on the shipping label pasted by the seller, and a separate invoice on which the slip number is printed is separately prepared by the delivery company. Needed. On the other hand, in the present invention, the slip number is assigned by the seller, so that the slip number is printed together with other information on the shipping label at the seller,
The delivery company does not need the conventional invoice itself.

In the physical distribution system according to the present invention, it is preferable that the delivery information received by the delivery company and / or the sales company via the network includes billing information used for fare calculation. In such a configuration, for example, by including billing information such as weight, volume, and number in the receipt information, the freight calculation is automatically performed on the delivery company side that has received the billing information. In addition, the seller can immediately calculate the sales / fare ratio of goods in units of luggage based on such charging information, based on a predetermined fare rule with a delivery company.

On the other hand, the logistics process of the present invention comprises a customer who orders goods via a network, a seller who sells goods ordered from the customer via the network,
A logistics process performed between a delivery company that receives an article from a seller and delivers the product to the customer, and a customer-side procedure for generating order information including an order number on the customer side,
A procedure on the seller side for providing a slip number related to the order number in the order information received via the network and generating shipping information including the slip number, and And a procedure of a delivery company that performs the delivery work of the article based on the slip number. Such a physical distribution process can be realized by using the system or the like according to the first aspect, and the object of the present invention is achieved.

[0014] In particular, the distribution process on the distributor side is a distribution process in which an order for an article is received from a customer via a network, and the ordered article is passed to a delivery company and delivered to the customer. Receiving order information including an order number from a customer via a network, assigning a slip number related to the order number in the order information, generating shipping information including the slip number, and generating a slip in the shipping information. The delivery company performs the delivery of the article based on the number.

On the other hand, the logistics process on the delivery company side is a logistics process in which the goods received by the seller from the customer via the network are received from the seller and delivered to the customer. Receiving the shipping information including the slip number associated with the seller from the seller via the network, receiving the article corresponding to the shipping information from the seller, and transferring the article based on the slip number in the shipping information to the customer. To be delivered to

[0016] In the logistics process in each of these traders as well, the slip number associated with the customer's order number is given in advance by the trader, so that the transaction cost between the trader and the delivery trader can be reliably reduced. In addition, the delivery status can be easily confirmed, and the object of the present invention is achieved. In addition, the delivery company knows, for example, the quantity, weight, volume, and the like of the items to be collected and delivered from the shipping information received from the seller, so that a collection and delivery means such as a truck according to the information can be reliably arranged. . Furthermore, by obtaining in advance the shipping information of the goods being delivered and new shipping information from the next seller, an efficient collection and delivery plan can be achieved, such as stopping at the next seller during the delivery and performing collection work. Easy to stand.

The invention of the storage medium of the present invention is characterized in that a computer program used to execute the physical distribution process is stored. The object of the present invention is achieved by executing the process according to any one of claims 5 to 7 using such a computer program.

[0018]

DESCRIPTION OF THE PREFERRED EMBODIMENTS One embodiment of the present invention will be described below with reference to the drawings. FIG. 1 is a schematic diagram showing an entire schematic distribution system 1 according to the present embodiment, and FIGS. 2 and 3 are block diagrams of the distribution system 1. In the present embodiment, the logistics system 1 uses the instruction manuals for building materials such as aluminum sashes and various parts as articles to be distributed.
A customer 10 such as a sash maker who orders this instruction manual via the network 2 such as the Internet or an intranet, and a seller 2 such as a printing company which creates and sells the instruction manual received from the customer 10 via the network 2
0 and the customer 1 after receiving the instruction manual from the distributor 20
It is used with a delivery company 30 such as a shipping company that delivers to 0.

Specifically, the distribution system 1 includes a material purchasing system 11 constructed on the customer 10 side, an instruction manual system 21 constructed on the distributor 20 side, and a delivery system 31 constructed on the delivery company 30 side. It is composed of

The material purchasing system 11 of the customer 10 is shown in FIG.
As shown in FIG. 1, a customer side network server 12 connected to the network 2 and a customer side network terminal 13 connected to the server 12 are provided. In a storage medium such as a hard disk in the network server 12, in addition to a computer program supporting the entire material purchasing system 11, an order information generation unit 41, which is also a computer program, and a customer progress confirmation unit 4.
2. The receipt information generating means 43 is stored. These programs are executed by the CPU in the network server 12 by operating the network terminal 13.

Instruction manual system 21 of seller 20
As shown in FIG. 3, the system also includes a seller-side network server 22 connected to the network 2 and a seller-side network terminal 23 connected to the server 22. In a storage medium such as a hard disk in the server 22, in addition to a computer program that supports the entire operation manual system 21, an information receiving unit 61, a received order list printing unit 62, and a progress confirmation unit on the seller side are also included. 63, shipping information generating means 64, receiving details list printing means 65, and receiving information generating means 66 are stored. The shipping information generating means 64
Further, an unshipped list printing means 71, a shipping instruction inputting means 72, a shipping change inputting means 73, a shipping details list printing means 74, a shipping label issuing means 75, a shipping guidance transmitting means 7
6. It comprises shipping data transmission means 77. These programs are also executed by the CPU in the network server 22 by operating the network terminal 23.

Although not shown, the delivery system 31 of the delivery company 30 transfers the luggage received from the sales company 20 to the customer 1.
Means for performing the delivery business, which includes the delivery business itself, and the status of the delivered package (for example, whether the product is being transported from the distributor 20 to the nearest collection / delivery center, or is being sorted at this collection / delivery center). The customer 10 is in transit to the nearest collection and delivery center, or
And a tracking system that tracks the delivery of the delivery data to the storage device 0. This tracking system is based on the delivery company 30
Is an existing system open to the public on the network 2, and is constructed by network computer technology. Then, both the customer 10 and the seller 20 can use this tracking system on the network 2.

Hereinafter, each means 41 to 43 of the customer 10 shown in FIG. 2 will be described. Order information generation means 41
Is activated by selecting "1. purchase request input menu" from a menu screen 14 on the network terminal 13 displayed by starting up the material purchasing system 11, as shown in FIG. Although illustration of the input screen after startup is omitted, the information to be input is order-indicating information and ordering information. Prior to the formal ordering after the quote, the order announcement information is input by the purchaser at the request of the customer's orderer. The specific contents of the order information include the creation (input) date, customer office code, supplier code, order (book) number, product part number, product name, order quantity, quantity unit name, desired delivery date, Delivery name, requester name, etc. These pieces of information are stored in the network server 12. The order information is input by the purchaser based on a formal order request from the orderer. As the specific contents of the ordering information, there are a data section for determining whether to register the input information in the network server 12, a business office code, a supplier code, an order number, a product number, a product name, Order date, order quantity, quantity unit name, delivery place name, delivery date, quotation number, order unit price, order amount, postal code, delivery address 1, delivery address 2 (if necessary), requester name, requester E-mail address, the presence or absence of a drawing, etc. If the data section indicates registration, the input order information is stored in the network server 12.

The customer-side progress confirmation means 42 is a means for confirming the progress of the ordering operation, the delivery status of the ordered instruction manual, the order amount, and the like. The menu screen 14 shown in FIG.
The menu is activated by selecting “2. Such customer-side progress confirmation means 42
It is used as needed by both the ordering person and the purchasing person on the customer side.

The receiving information generating means 43 inputs the receiving information with the receipt of the ordered instruction manual by the person in charge of the order, or returns the received instruction manual due to a typographical error or the like. It is used to change or cancel the already input receipt information. The receiving information generating means 43 is activated by selecting “3. article receiving input menu” from the menu screen 14 of FIG. Specific contents of the receipt information include data classification, requesting carrier code, order number, number of receipts, number of receipts, date of receipt, unit price received, amount received, and complete delivery indicating whether the delivery form is partial delivery or complete delivery Classification. When the receiving information generating means 43 is activated, first, the menu screen 15 shown in FIG.
Is displayed. When "1. Article receipt input (one article, one leaf)" is selected from the menu screen 15, the menu screen 15
Is switched to the article receipt input screen 17 shown in FIG. 6, and it is possible to input the receipt information in a single item, single leaf format.
If "2. Article input (single item)" is selected, the menu screen 15 is switched to an item receiving input screen 18 shown in FIG. 7, and it is possible to input the receiving information in a single item format. If you select "3. Change / cancel goods receipt",
It is possible to change or cancel the receipt information. However, illustration of the change / cancel screen here is omitted.

Next, the seller 2 shown in FIG.
The respective units 61 to 66 and 71 to 77 on the 0 side will be described. The information receiving means 61 is a client-side network server 1
This is a means for receiving various information such as order notifying information, ordering information, receipt information, and the like stored in the seller 2 at the seller 20 side, and is displayed by starting up the instruction manual system 21 as shown in FIG. It is activated by selecting a “reception task menu” with a mouse or the like from a menu window 24 on the network terminal 23 to be operated. When the information receiving means 61 is activated, the menu window 25 shown in FIG.
"(Confirmation of latest reception history)" and "Return to main menu" can be selected. To receive information, select "Import Data". When "Import data" is selected, a dialog box 26 shown in FIG. 10 is displayed. By selecting a receive button 26A, information in the customer-side network server 12 is downloaded into the seller-side network server 22, and And the like. Note that the downloaded order information becomes order information on the distributor side, and the downloaded receipt information is used as a part of the arrival information on the distributor side.

The order details list printing means 62 is a means for printing a list of order information (order information on the customer 10 side) in the network server 22 and printing the list from the menu window 24 of FIG. Start by selecting. When the order detail list printing means 62 is activated, a dialog box 27 shown in FIG. 11 is displayed. In the dialog box 27, the order date relating to the order detail list to be issued is input to the input section 27A, and the print execution button 27B is selected. Print execution button 27B
12, the network terminal 23 displays a print preview screen 28 of the received statement list and a dialog box 29 as shown in FIG. The execution button 29A is selected, and the order details list 81 shown in FIG. 13 is printed (the print preview screen 28 shown in FIG. 12).
The contents of the list in FIG. 13 and the contents of the list 81 shown in FIG. 13 are only different in drawing, and the list in the print preview screen 28 is actually printed as it is.)

The progress confirmation means 63 on the seller side uses the following shipping information transmitted to the delivery company 30 and the above-mentioned arrival information received from the customer 10 (reception information on the customer 10 side).
It is used to track the distribution status of packages within the seller 20 and the customer 10 from the seller 20 side. The seller's progress confirmation means 63 is the menu window 2 shown in FIG.
It is activated by selecting the "progress management menu" from Step 4. When the seller's progress confirmation means 63 is activated, FIG.
A menu window 82 shown in FIG. 4 is displayed. In the menu window 82, it is selected whether the progress is confirmed by the business establishment and the order number of the customer side or by the delivery date and the business establishment. In the former case, menu window 8
Select "Inquiry by order number by establishment" from 2.
Then, a dialog box 83 shown in FIG. 15 is displayed.
3A and 83B, and select the display button 83C.
As a result, as shown in the inquiry content display window 84 shown in FIG. 16, information such as the number of shipments, the shipping quantity, the receiving quantity, the shipping amount, the shipping date, the receiving date, the number of cartons, the delivery company, etc. relating to the corresponding order is displayed in a single item, single leaf format. Is displayed with.
The fact that these pieces of information are not displayed means that, for example, an order has been received by the seller 20, but the creation has not yet been completed, and no shipment has been performed. In the latter case, the user selects “inquiry by delivery date and establishment” from the menu window 82. Then, a dialog box 85 shown in FIG. 17 is displayed. Here, the delivery date range is input to the input unit 85A, and the name of the business establishment of the customer and the progress to be searched are selected from the selection units 85B and 85C, respectively, and the display button 85D is displayed. Select As a result, as in the inquiry content display window 86 shown in FIG. 18, substantially the same information as described above is displayed in a single-leaf multi-item format.

The shipping information generating means 64 is a means for assisting the shipping business performed by the seller 20 when requesting the created instruction manual to the shipping company 30 and shipping it to the customer 10. Start by selecting "Shipping menu". When you start this,
A lower-level menu window 87 shown in FIG. 19 is displayed, and each of the units 71 to 77 shown in FIG. 3 can be activated.

The unshipped list printing means 71 in the shipping information generating means 64 is a means for listing and printing order information that has not been shipped before the designated target date.
It is activated by selecting “Print unshipped list” from the menu window 87. When the unshipped list printing means 71 is activated, a dialog box 88 shown in FIG. 20 is displayed. In the dialog box 88, a target date of the unshipped list to be issued is specified and input to the input unit 88A.
The print execution button 88B is selected. Print execution button 88
When B is selected, as shown in FIG. 21, a print preview screen 89 of the unshipped list is displayed, a dialog box 90 is displayed, and the print preview screen 89 is displayed.
If the content is acceptable, the print execution button 90A is selected and printing is performed.

The shipping instruction input means 72 is a means for issuing a shipping instruction for shipping on the day, and is activated by selecting "input shipping instruction" from the menu window 87.
When the shipping instruction input means 72 is activated, a dialog box 91 shown in FIG. 22 is displayed. In the dialog box 91, the delivery date or order number to be shipped is input to the input units 91A and 91B, the business name of the customer 10 to be shipped is input to the input unit 91C, and the display button 91D is selected. As a result, information to be shipped is extracted from the order information and the like stored in the network server 22 and displayed as a shipping instruction input window 92 shown in FIG. Then, in the shipping instruction input window 92, the cursor is moved to the input section 92A to 92D of the order number to instruct shipping, and the shipping quantity, the number of one box, the delivery company (transport company), and the mail address are input. here,
The quantity of shipment is the total number of instruction manuals to be shipped on the day, the number of copies per box is the number of copies to be placed in an outer packaging box, and the e-mail address is the electronic mail of the ordering person of the customer 10 who sends a shipping guide described below. Email address.

The shipment change input means 73 is a means for changing or canceling the data once input by the shipment instruction input means 72.
Start by selecting. When the shipment change input means 73 is activated, a dialog box 93 shown in FIG. 24 is displayed. In the dialog box 93, the business name and order number to be changed / cancelled are input to the input unit 9 respectively.
3A and 93B, and select the display button 93C.
As a result, as shown in FIG. 25, a shipment change input window 94 for the corresponding business office and order number is displayed,
It is possible to change or cancel the input data as appropriate.

The shipping details list printing means 74 is a means for creating a list for shipping instructions by the shipping instruction inputting means 72, and is activated by selecting "print shipping details list" from the menu window 87. When the shipping statement list printing means 74 is activated, a dialog box 95 shown in FIG. 26 is displayed. Dialog box 95
In the input section 95A, enter the target date of the shipping list to be issued.
, And select the print execution button 95B. When the print execution button 95B is selected, as shown in FIG. 27, a print preview screen 96 of the shipping details list is displayed, and a dialog box 97 is displayed. 97A
Is selected, and the shipment details list 98 shown in FIG. 28 is printed. (The contents of the list in the print preview screen 96 shown in FIG. 27 are different from the contents of the list 98 shown in FIG. 28 only in drawing. Actually, the print preview screen 9
6 is printed as it is).

The shipping label issuing means 75 is a means for printing a shipping label to be attached to the outer box for the shipping instruction, and is activated by selecting "issuing shipping label" from the menu window 87. When the shipping label issuing means 75 is activated, a dialog box 99 shown in FIG. 29 is displayed. In the dialog box 99,
The user selects whether the data to be printed has not been issued or has been issued, inputs the order number or delivery date to be printed into the input sections 99A and 99B, and presses the print execution button 9
Select 9C. As a result, a shipping label issuing instruction window 100 shown in FIG. 30 is displayed. 31. In this issuance instruction window 100, the number of shipping labels and the number of instruction manuals per box are input to the input units 100A and 100B of the target order number, and the print execution button 100C is selected. Is printed. In addition to the order number, the product name, the number of copies shipped, the number of boxes, the number of outer boxes, the shipper, the destination, and the slip number (instep number), the shipping label 101 is automatically numbered and printed. At this time, the slip number is the delivery company 30
Is an indispensable number for carrying out the delivery business, but it is the most important feature of the present invention that such a slip number is assigned in advance by the distributor 20 instead of being assigned by the distributor 30 in the conventional manner. This is one of the characteristic processes. The slip number and the order number are stored in the network server 22 in a state where they are linked to each other. In addition,
A receipt 102 is provided on the shipping label 101 in a detachable manner. The delivery company 30 receives the receipt information from the customer 10 via the network 2 and confirms that the package has been received by this reception. As such, such a receipt 102 can be omitted.

The shipping guide transmitting means 76 includes mailer software for sending a shipping guide to the e-mail address of the person in charge of order specified by the shipping instruction input means 72.
This is activated by selecting “Send customer shipment guide (mail)” from the menu window 87. When the shipping guide transmitting means 76 is activated, the shipping guide 103 shown in FIG.
Is created automatically. The list described in this shipping guide 103 is substantially the same as the shipping details list 97 shown in FIG. Then, by selecting a transmission button (not shown), the shipping guide 103 is transmitted to the ordering person of the customer 10.

The shipping data sending means 77 includes mailer software for sending shipping information to the designated e-mail address of the delivery company 30, and is activated by selecting "Send delivery company shipping data" from the menu window 87. I do. When the shipping data transmitting means 77 is activated, FIG.
Is displayed in the dialog box 104 shown in FIG. In the dialog box 104, the date of the shipment information to be input is input to the input unit 104A, and the
Select the send button 104B. Extract / Send button 10
When 4B is selected, shipping information is extracted and generated from the order information in the network server 22 and various information built in advance as a database for the shipping instruction by the shipping instruction input means 72, and transmitted to the delivery company 30. .
As the shipping information, the slip number (instep number) assigned for each order number and each number of shipments, shipping date, destination name 1, destination name 2 (if necessary), destination address 1, destination address 2 (If necessary), phone number, unit, number, weight, etc.

The above is the shipping information generating means 64 shown in FIG. 3. Next, the receiving details list printing means 65 will be described. The receipt list printing means 65 is a means for printing the receipt information from the customer 10 as a receipt list, and is activated by selecting “Print receipt list” from the menu window 24. When the receipt list printing means 65 is activated, a dialog box 105 shown in FIG. 34 is displayed. In the dialog box 105, the input date of the arrival date list related to the receipt list to be issued is input.
05A, and select the print execution button 105B.
When the print execution button 105B is selected, as shown in FIG. 35, a print preview screen 106 of the receipt list is displayed, and a dialog box 107 is displayed. If the contents of the print preview screen 106 are acceptable, a print execution button 107A, and prints the receipt list 108 shown in FIG. 36 (the contents of the list in the print preview screen 106 shown in FIG. 35 and the list 10 shown in FIG. 36).
8 is only different from the drawing in the drawing, and the list in the print preview screen 106 is actually printed as it is).

The receiving information generating means 66 includes mailer software for sending the receiving information to the designated e-mail address of the delivery company 30.
Start by selecting "Send Incoming Data" from.
When the arrival information generation means 66 is activated, the arrival information on the designated arrival date is extracted and can be transmitted to the delivery company 30. However, this arrival information is not exactly the same as the reception information from the customer 10. That is, as the arrival information, the slip number as the instep number, the customer 10
This includes the date of receipt of the package, the unit, the number, the weight, etc., and this receipt information is the receipt information according to the present invention. The weight information in the arrival information is charging information according to the present invention,
Used to calculate baggage fare. That is, in the present embodiment, the freight rate of the package by the delivery company 30 is charged in advance by the weight of the package, and the sales company 20 and the delivery company 30
By sharing such weight information between the seller 20 and the delivery company 30, it is possible to automatically calculate the fare at both the companies 20 and 30. .

The means 41 to 43, 61 to 66, 71 to 77 of the distribution system 1 of the present embodiment have been described above. In the following, a typical series of processes in the distribution system 1 will be described with reference to FIG.

In step (ST) 1 of FIG. 37, at the customer 10, the purchaser sends the order information relating to the next order to the seller 20 in response to the request from the person in charge of the instruction manual, and ST2. In, seller 2
The 0 side receives this order announcement information. If there is no particular problem with the contents of the order announcement information, the customer 10 is determined as ST3.
Purchasers formally place orders. The generation and transmission of the order information and the order information from the customer 10 are performed by activating the order information generating means 41 of the material purchasing system 11 (FIG. 2). Activating the information receiving means 61 of the instruction manual system 21 (FIG. 3) is possible.

In ST4, the seller 20 fetches order information from the customer 10 as order information and prints an order detail list 81 (FIG. 13). This is performed by activating the information receiving unit 61 and the order detail list printing unit 62 of the instruction manual system 21. After that, the creation of the received instruction manual is started.

In ST5, when the instruction manual is completed, the distributor 20 issues a shipping instruction of the instruction manual, prints a shipping details list 98 (FIG. 28), and sends the shipping information via the network 2. An e-mail is sent to the delivery company 30, and the shipment guide 103 (FIG. 32) is notified to the customer 10 via the network 2 by e-mail. Then, in ST6, the shipping label 101 is issued and attached to the packaging outer box of the instruction manual. At this time, a slip number is printed on the shipping label 101 in addition to the order number. This is done by activating the shipping instruction input means 72, shipping details list printing means 74, shipping label issuing means 75, shipping guidance transmitting means 76, and shipping data transmitting means 77 of the instruction manual system 21.

In ST7, the delivery company 30 receives the instruction manual from the sales company 20 and delivers it to the customer 10. S
At T8, when the customer 10 receives the instruction manual, if the above-described receipt 102 is provided on the shipping label 101, the receipt is stamped on the receipt 102. This receipt 102 is brought back by the delivery company 30.
However, since the receipt 102 is not always necessary, this ST8 can be omitted.

After that, in ST9, the person in charge of the order who has received the instruction manual inputs the reception information, and
Send to the 0 side. This is performed by activating the receipt information generating means 43 of the material purchasing system 11.

In ST10, the seller 20 fetches the information received from the customer 10 as the arrival information and prints the arrival details list 108 (FIG. 36). Further, the received information is slightly processed for the delivery company 30, and the processed arrival information is transmitted to the delivery company 30 as receipt information. this is,
Receipt list printing means 65 of the instruction manual system 21
And by activating the arrival information generation means 66. The reception information at the delivery company 30 may not be received from the customer 10 via the sales company 20 but may be received directly from the customer 10 as shown in ST9 '.

By the way, even though the person in charge of order has requested the person in charge of purchase to place an order, the instruction manual may not arrive for some reason. In such a case, first, the person in charge of order or the person in charge of purchase activates the customer-side progress confirmation means 42 of the material purchasing system 11 and confirms whether or not an order is actually placed. If the order is placed without any problem, the seller 20 is inquired based on the order number. The distributor 20 activates the distributor's progress confirmation means 63 and confirms the distribution status from the order number. For example, in the seller's progress confirmation means 63,
If there is no input such as the shipping quantity of the received instruction manual, it is determined that the instruction manual has not been completed yet,
The customer 10 is responded to that effect. In addition, if it is confirmed that the shipping instruction of the received instruction manual has been issued and the delivery instruction has already been delivered to the delivery company 30, the instruction manual is released on the network 2 based on the slip number corresponding to the order number. Utilizing the tracking system of the delivery company 30, the delivery status within the delivery company 30 is confirmed, and the status is returned to the customer 10.
Alternatively, since the seller 20 can easily determine the slip number from the order number, the customer 10 may check the status using the tracking system by replying only the slip number to the customer 10. .

According to this embodiment, the following effects can be obtained. (1) In the physical distribution system 1, the slip number associated with the order number from the customer 10 is assigned in advance by the distributor 20 instead of being assigned by the delivery company 30 as in the related art. The delivery company 30 receives the shipping information including the slip number from the seller via the network 2,
Delivery operations can be performed based on this shipping information. At this time, such shipping information is stored in the sales company 20 and the delivery company 3
Since the information is shared as data with 0, various information on the instruction manual ordered by the customer 10 can be used as it is for the delivery business, and the trouble of inputting again on the delivery company 30 side can be omitted. Also, since the order number and the slip number can be stored and managed on the merchant 20 in a linked state from the beginning, the trouble of inputting the slip number described in the storage slip as in the related art can be eliminated. As a result, the labor of both the seller 20 and the delivery company 30 can be greatly reduced, and the transaction cost between the seller 20 and the delivery company 30 can be reliably reduced.

(2) Further, the customer 10 and the seller 20
Can easily obtain the slip number linked thereto from the order number, which is the shared information of both parties, so that even if the ordered instruction manual does not reach the order clerk of the customer 10 for any reason, the existing manual on the network can be used. It does not take much trouble to set up the tracking system and input the slip number, and even the distributor 20 and the customer 10 can receive the delivery company 3
The delivery status on the 0 side can be easily confirmed.

(3) The instruction manual system 21 of the physical distribution system 1 includes the shipping guide transmitting means 76 for transmitting shipping information from the seller 20 to the customer 10 as a shipping guide, so that the seller 20 Shipping information such as what kind of instruction manual was shipped to the customer 10 at what timing (or whether shipping is planned) can be transmitted to the ordering person of the customer 10. As a result, the customer 10 is aware of the acceptance of the instruction manual, and it is possible to prevent the instruction manual from being delayed from the reception department of the customer 10 to the person in charge of order.

(4) Distributor 2 constituting distribution system 1
The instruction manual system 21 on the 0 side includes a shipping label issuing unit 75, and can create a shipping label 101 on which a slip number is simultaneously printed in addition to various information of the instruction manual.
On the delivery company 30 side, the conventional invoice itself can be dispensed with.

(5) Material purchasing system 11 on the customer 10 side
Is provided with receipt information generating means 43 for generating receipt information of the received instruction manual. On the other hand, the instruction manual system 21 of the distributor 20 slightly processes the arrival information based on the received information. An arrival information generating means 66 for transmitting to the delivery company 30 is provided. In this case, the arrival information includes information on the weight of the package used for the fare calculation.
The delivery company 30 that receives the receipt information from the distributor 20 as the receipt information receives the receipt information (reception information), and as soon as the seller 20 becomes obligated to pay the fare, the receipt information (reception information) is received. Can be automatically calculated from the information on the weight included in the information, and the business of claiming the fare to the seller 20 can be performed easily and quickly. In addition, since the distributor 20 also shares such weight information, the fare can be automatically calculated based on a predetermined fare rule with the delivery company 30, and the sales in the instruction manual can be calculated. Can be instantly compared for each luggage, and the business situation can be grasped well.

(6) Since the material purchasing system 11 of the customer 10 is provided with the customer's progress confirmation means 42, the order requested by the ordering person is surely ordered from the purchasing person to the seller 20. It is possible to easily check the distribution status inside the customer 10 such as whether or not the instruction manual has been delivered and whether or not the ordered instruction manual has already been delivered. Similarly, since the instruction manual system 21 of the distributor 20 also includes the distributor progress confirmation means 63, the distributor 20 determines whether the received instruction manual is being prepared or has already been shipped. You can easily check the logistics status at As a result, the luggage can be tracked without fail in all of the customer 10, the seller 20, and the delivery company 30.

(7) The delivery company 30 uses the shipping information received from the sales company 20 to determine the quantity, weight,
Since the volume and the like are known, the size and the like of the truck to be prepared can be grasped in advance, and the collection and delivery means can be arranged quickly without waste. Further, from such collection information, it is possible to predict a vacant space generated after delivery or during delivery to a plurality of customers 10, and if similar collection information of newly collected articles is also acquired, the delivery work can be performed. In the middle of the process, the collection work at the next seller 20 can be performed using the empty space. That is, an efficient collection / delivery plan can be easily established in consideration of the destination, the delivery route (delivery order), the empty space, the collection work at the next seller 20, and the like, and the efficiency of work can be promoted.

It should be noted that the present invention is not limited to the above-described embodiment, but includes other configurations that can achieve the object of the present invention, and the following modifications are also included in the present invention.
For example, the information on the weight of the package is included in the arrival information generated by the seller 20, but such weight information is included in advance in the reception information of the customer 10 which is the basis of the arrival information. You may. Thus, as shown in ST9 ', even when the receipt information is directly transmitted from the customer 10 to the delivery company 30, the freight calculation at the delivery company 30 is automatically performed based on the weight information in the receipt information. I can do it.

In the above embodiment, the example of the instruction manual is shown as the article according to the present invention. However, the article is not limited to this, and any article that can be distributed can be applied. Further, as the billing information according to the present invention,
Not limited to the information on the weight, it may be arbitrarily determined according to the characteristics of the article to be applied, such as the volume and the number.

In the above embodiment, the customer 10 has a computer system such as the material purchasing system 11, and the order information generating means 41 is used as one of the programs for executing the material purchasing system 11.
For example, if the customer is an individual, such a large order information generation means cannot be provided, and the seller may provide an order information generation means capable of inputting order information from the individual side. In this way, even in the case of Internet shopping between an individual and a dealer using the Internet, the customer can input order information as long as they have browser (viewer) software capable of accessing the dealer's homepage. The present invention can be practiced even if is an individual.

[0057]

As described above, according to the present invention,
There is an effect that the transaction cost between the seller and the delivery company can be reliably reduced and the delivery status can be easily confirmed.

[Brief description of the drawings]

FIG. 1 is a schematic diagram showing an entire schematic distribution system according to an embodiment of the present invention.

FIG. 2 is a block diagram showing a material purchasing system constituting the physical distribution system.

FIG. 3 is a block diagram showing an instruction manual system constituting the physical distribution system.

FIG. 4 is a diagram showing a main menu screen of the material purchasing system.

FIG. 5 is a diagram showing a lower menu screen of the material purchasing system.

FIG. 6 is a diagram showing an article reception input screen.

FIG. 7 is a diagram showing an article reception input screen.

FIG. 8 is a diagram showing a main menu window of the instruction manual system.

FIG. 9 is a diagram showing a lower menu window of the instruction manual system.

FIG. 10 is a diagram showing a dialog box for transmitting and receiving data.

FIG. 11 is a view showing a dialog box for issuing an order detail list.

FIG. 12 is a diagram showing a print preview screen of an order detail list and a dialog box for print confirmation.

FIG. 13 is a diagram showing an order detail list.

FIG. 14 is a diagram showing a lower menu window of the instruction manual system.

FIG. 15 is a diagram showing a dialog box for inputting a progress status inquiry key.

FIG. 16 is a diagram showing an inquiry content display window.

FIG. 17 is a diagram showing a dialog box for inputting a progress status inquiry key.

FIG. 18 is a diagram showing an inquiry content display window.

FIG. 19 is a diagram showing a lower menu window of the instruction manual system.

FIG. 20 is a diagram illustrating a dialog box for instructing printing of an unshipped list.

FIG. 21 is a diagram showing a print preview screen of an unshipped list and a dialog box for print confirmation.

FIG. 22 is a diagram showing a dialog box for inputting a shipping instruction key.

FIG. 23 is a view showing a shipping instruction input window.

FIG. 24 is a diagram showing a dialog box for inputting a shipment change / cancel key.

FIG. 25 is a view showing a shipment change input window.

FIG. 26 is a diagram showing a dialog box for issuing a shipping details list issuance instruction.

FIG. 27 is a diagram showing a print preview screen of a shipping details list and a dialog box for print confirmation.

FIG. 28 is a diagram showing a shipping specification list.

FIG. 29 is a diagram showing a dialog box for instructing label issuance;

FIG. 30 is a diagram illustrating a shipping label issuing instruction window.

FIG. 31 is a diagram showing a shipping label.

FIG. 32 is a diagram showing a shipping guide.

FIG. 33 is a diagram showing a dialog box for instructing shipping data creation by delivery company.

FIG. 34 is a diagram showing a dialog box for instructing issuance of a receipt list.

FIG. 35 is a diagram showing a print preview screen of a receipt list and a dialog box for print confirmation.

FIG. 36 is a view showing a received item list.

FIG. 37 is a diagram for explaining a physical distribution process.

[Explanation of symbols]

1 ... logistics system, 2 ... network, 10 ... customer, 2
0: seller, 30: delivery company, 41: order information generation means, 64: shipping information generation means, 101: shipping label.

Continued on the front page (51) Int.Cl. ⁷ Identification symbol FI Theme coat II (reference) G06F 19/00 300 G06F 19/00 300A

Claims (8)

[Claims] Claims: 1. A customer ordering goods via a network, a seller selling goods ordered from the customer via the network, and a delivery company receiving goods from the seller and delivering the goods to the customer. An order information generating means for generating order information including an order number on the customer side, and a slip number associated with the order number in the order information received via a network, And a shipping information generating means of the seller that generates shipping information including the slip number, and a shipping agent that performs the delivery business of the article based on the slip number in the shipping information received via the network. A logistics system comprising: a delivery business execution means; 2. The distribution system according to claim 1, wherein said shipping information generating means is provided so as to be able to transmit said shipping information to said customer. 3. The physical distribution system according to claim 1, wherein the shipping information generating means is provided so as to be able to output a label on which the shipping information is printed. 4. The logistics system according to claim 1, wherein the delivery company and / or the sales company use the information on the receipt of the goods received through the network for calculating the fare. A logistics system characterized by including billing information to be collected. 5. Between a customer ordering goods via a network, a seller selling goods ordered from the customer via the network, and a delivery company receiving goods from the seller and delivering the goods to the customer. A logistics process performed by the customer, wherein the customer side generates order information including the order number on the customer side, and a slip number associated with the order number in the order information received via the network, And a procedure on the seller side that generates shipping information including the slip number, and a procedure on the delivery side that performs the delivery work of the article based on the slip number in the shipping information received via the network, Logistics process characterized by the following. 6. A logistics process for a seller that receives an order for an article from a customer via a network, delivers the ordered article to a delivery company, and delivers the article to the customer, wherein order information including an order number is stored. Received from the customer via the network, assigns a slip number related to the order number in the order information, generates shipping information including the slip number, and delivers the goods based on the slip number in the shipping information. A logistics process in which the delivery company is performed. 7. A logistics process on the side of a delivery company that receives an article ordered by a seller from a customer via a network and delivers the article to the customer, wherein a slip number associated with an order number from the customer is stored. Receiving shipping information including the shipping information from the seller via the network, receiving the article corresponding to the shipping information from the seller, and delivering the article to the customer based on the slip number in the shipping information. Logistics process. 8. A storage medium storing a computer program used to execute the physical distribution process according to claim 5. Description: