JP2002092171A - Method for providing nursing care information - Google Patents

Abstract

PROBLEM TO BE SOLVED: To enable a service provider to easily see information of persons needing nursing care and to enable the service provider to immediately meet the demands of persons needing care who need services by constructing a database where information of persons needing nursing care is stored. SOLUTION: A method for providing care information executes a procedure to register information related to persons needing nursing care from the care manager side, procedure to register information related to the service provider from the service provider side, procedure to provide the service provider with information related to at least classifications and contents of unexecuted care services for each person needing nursing care out of information registered in the database by a server system, in response to a retrieval request from the service provider, and procedure to register nursing care services, which the service provider has offered provision of and a person needing nursing care has received this service provision of, from among unexecuted care services in the database as care services which the server system is executing.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an information providing technique for promptly providing information about a care service to a service provider.

[0002]

2. Description of the Related Art The nursing care insurance system came into effect on April 1, 2000. In this long-term care insurance system, when the level of long-term care needed by a long-term care provider is certified by a long-term care certification committee, which is convened by each municipality, according to a predetermined standard, and when the long-term care recipient receives a predetermined care service from a predetermined service provider, The service provider can be billed for a long-term care insurance fee calculated at a predetermined rate according to the points determined for each service. In such a long-term care insurance system, it is necessary to be able to search for what kind of service is needed for those requiring care. In particular, for service providers, knowing this is indispensable for predicting future business, and for care recipients, having the service provider know the care services they need is important for service providers. Will expand the connection,
is important. In practice, it is also important for independent care managers to have a widespread understanding of the existence of care recipients in charge of themselves, the types of services they require, and the contents of services, in terms of the stable supply of care services. It is.

[0003]

However, due to the fact that care insurance has just started, such a system has not yet been planned. As a result, service providers are difficult to manage because they do not know the existence of many care recipients, or, conversely, have so many care recipients that hinder their services, the quality of service is high. Is not uncommon.

[0004] In addition, if a database of care recipients who want to receive the service other than the care insurance application service can be made public, the service of the service provider can be extended to other than the care insurance application service. In other words, there is an advantage that it is easy to draft a plan corresponding to the life desired by the customer, and at the same time, it is possible to seek a necessary service (equivalent to searching). By the way, in order to equalize the amount of the nursing care service, a method of publishing the service mark and the vacant information of the facility in the service provider and recruiting people who want to enter the facility may be considered. However, with this method, even if the demand exceeds the size of the existing facility, it cannot be detected. Therefore, there is no denying the possibility that the number of care recipients who cannot make a care plan will increase.

The present invention has been developed to solve the above problems. For example, a care manager or a service provider inputs data of a care recipient in charge of his / her own to a database once (registration in the database). If this is done, other service providers will access the database and offer to provide services, so that the bias in the distribution of care recipients to the service providers will be corrected, and the management of the service providers will be improved. The purpose is to stabilize and prevent deterioration of service quality. In addition, the service provider or the government can actually know the number of care recipients who cannot receive the service sufficiently, and can increase the amount of service provided systematically.

[0006]

For that purpose, the method for providing care information according to the present invention comprises at least information on a care recipient, information on a care manager in charge of the care recipient,
A server system connected to a care-requirer database that includes the types of care services required by the care recipients, the contents of the care services required by the care recipients, and information on the service providers that provide the care services; By executing the following procedure between the computers of the care manager or between the server system and the computer of the service provider via communication means, the care-requiring person database is updated and the service provider is updated. This is a care information providing method in which predetermined information is provided from the information stored in the care-requiring person database to the user including the user. Note 1. The information on the care recipient, the information on the care manager, the type of care service required by the care recipient, and the care recipient from the care manager computer or the service provider computer to the server system. A procedure in which the contents of the required care service are transmitted, and the server system registers the information in the care recipient database. 2. A step of transmitting information on the service provider from the computer of the service provider to the server system, and registering the information in the care-requiring person database by the server system. 3. In response to a search request from a care manager, a service provider, a care recipient or a general third party, the server system selects at least the type of care service from among the information registered in the care recipient database and the care service. Procedure for providing information on the contents of each caregiver and each service. The care-requiring person database can include information on whether or not a care service required by the care-requiring person is underway. Being able to distinguish between services that are already underway and those that are not,
This is because it is convenient for service providers.

[0007] In addition, the above-mentioned care-requiring person database can further include information in an attendant who has provided a service offer from a service provider but has not yet determined the service provider. This is because, during the attendance, since the service provider has not yet accurately determined the nursing care service, it is meaningful to provide information to other service providers. The predetermined procedure may include a procedure for registering the care recipient in advance. This is because it is more convenient to achieve this procedure by communication. The information on the care-requiring person may include one or more of the ID of the care-requiring person, the password, the information on the place where the nursing service is provided, the sex, the age, the degree of need for nursing, the degree of dementia, and the presence or absence. desirable.

[0008] This is because the information is selected by the service provider. In the present invention, it is desirable that the information about the care manager be registered in advance, and the information about the service provider is also registered in advance so as not to panic in an emergency. As for the information of the care manager in charge of the care recipient, the ID of the care manager or the management number of the service provider of the care manager can be used. By combining this ID and other detailed information, a searchable database is obtained. Further, when information is provided to the outside, privacy can be maintained by using only the ID and the management number.
The types of care services required by the care recipients include home helper physical care, home helper complex type, home helper housework assistance, guide helper, home-visit nursing, home-based rehabilitation, home-based care, home-bathing, meal-delivery service, Day service, day care, short stay, transport service, wandering monitoring, wandering support, property management, elderly care service, bedding drying, nursing care supplies purchase, wheelchair rental, bed rental,
Any one of nursing care equipment rental, other rental, disposable diaper home delivery collection, special elderly nursing home, nursing home, nursing home, group home, home renovation, visiting volunteer, outing volunteer, travel volunteer, nursing support plan creation
The above can be included. Of course, services other than these can be included. Here, the home helper complex type refers to a type of service that includes both home help and physical care by the home helper. They are,
It is important as externally disclosed data. Further, as the kind of the home-visit care, any of housework, excretion, meal, bathing, or a combination thereof can be considered. This is because specific data is more convenient for service providers.

The contents of the nursing care service required by the care-requiring person include a date and time, a day of the week, a time zone, and a period. The contents of the database include at least one of them. These will also be made public. As the information on the service provider that provides the nursing care service described above, various types of information can be considered, but a representative can be represented by the service provider ID. As information about the service provider that provides the nursing care service,
One or more of the service provider's address, telephone number, and type of service provided can be included. This is because the service provider can be easily identified. In addition, as the communication means, various wide area networks,
As an example, the Internet can be used, but in addition to various personal computer communication or NTT via mobile phone
The sponsored e-mode, cellular system ez-web, etc. can be used.

Further, as the predetermined information provided from the server system, in addition to the type of the unstarted care service and the contents of the unstarted care service, information on the care manager and a service provider One or more of information and information on whether or not the nursing service is underway can be included. Further, the care-requiring person database may include the ID of the care-requiring person delivered in advance or the management number of the care-requiring person in the service provider. This is to prevent information such as names and addresses that have extremely strong personal colors from being disclosed on the website. It is useful to include the information of the care support organization previously sent from the service provider in the database, because information such as the quality of care can be obtained from the support organization. In the predetermined information provided from the server system, in addition to the type of the unstarted nursing care service and the content of the unstarted nursing care service, any one of the name of the care manager and the information of the nursing support group is provided. It is also possible to include. In the above procedure, a service provider is requested to provide a service from among the care services that have not been started, and the caregiver needs to accept the provision of the service and registers the care service as being executed in the server system in the server requiring care. This can include procedures, which can prevent duplication of service providers.

When the care manager is employed by the service provider, the computer of the care manager and the computer of the service provider are commonly used. Including cases.

[0012]

Embodiments of the present invention will be described below with reference to the accompanying drawings to provide an understanding of the present invention.
In this embodiment, care manager (care support specialist)
Describes a case where is independent of the service provider and independently certifies the degree of care as a care manager and creates a care plan. In the following embodiment,
It is a specific example of the present invention and does not limit the technical scope of the present invention. Here, FIG. 1 is a diagram showing a schematic configuration of a system used for implementing a method of providing care information according to an embodiment of the present invention, and FIG. 2 shows a detailed configuration of a CGI of the system shown in FIG. The block diagram and FIG.
Diagram showing the structure of the top page of the information provision homepage,
FIG. 4 is a flowchart showing a procedure for registering a care recipient,
FIG. 5 is a diagram showing a page for selecting a registration subject of a care recipient, FIG. 6 is a diagram showing an input page for registration of a care recipient, and FIG. 7 is a flowchart showing a procedure of searching for a care recipient. , FIG. 8 is a diagram showing an input page of a search item of a care recipient, FIG. 9 is a flowchart showing a procedure after the search of the care recipient, and FIG. 10 is a list of care recipients obtained by the search. FIG. 11 and FIG. 11 are diagrams showing details of the selected care recipient.

As shown in FIG. 1, a system (hereinafter simply referred to as an information providing system) A1 used for carrying out a method for providing care information according to an embodiment of the present invention is a database provided with a database server S controlled by a CGI. It comprises a control unit 1 and a database 2 controlled by the database control unit 1. Information from the web client 3 on the care recipient side and the web client 4 on the service provider are transmitted to the database control unit 1 from a web server 5 connected via the Internet (an example of communication means). The database 2 provides at least information on the care manager in charge of the care recipient, the type of care service required by the care recipient, the contents of the care service required by the care recipient, and the care service. Information on the service provider and information on whether or not the nursing care service required by the care-requiring person is underway is accumulated. As shown in FIG. 2, a computer constituting the database control unit 1 includes an input device 301 such as a keyboard and a mouse, an output device 302 such as a display, and a CD-ROM drive 3.
03, hard disk drive 2, RAM305, CG
Arithmetic unit 306 including I, communication device 3 such as LAN board
07 and the like.

In the computer constituting the database control unit 1, a CD-ROM in which a program according to the information providing method of the present embodiment is recorded in a compressed state
Is inserted into the CD-ROM drive 303, and the C is read in accordance with an instruction given by the user using the input device 301.
When the installation program in the D-ROM is executed, the program according to the information providing method read from the CD-ROM is developed into an executable state on a storage medium such as the hard disk drive 304. When an instruction to execute the program related to the information providing method is issued from a server-side user via the input device 301, a part or all of the information providing program developed on the hard disk drive 304 or the like is The information is read out from the RAM 305 or the hard disk drive 304, and the information providing program is executed by the arithmetic unit 306. Then, the program according to the information providing method includes a CGI (Common Gateway Interface) for inputting and outputting data to and from the database 2 in response to a request from the web server 5 in the database control device 1.
works as e).

The details of the information providing method and the information providing system A1 for providing the method will be described below. Representative examples of users who use the service provided by the information providing system A1 include a care recipient, a care manager, and a service provider. As the care recipient, the care recipient itself or a relative close to the care recipient may directly access the care recipient. On the other hand, as the service provider, there are various types of service providers such as volunteer care providers, paid nursing home operators, and special elderly nursing home operators. Prior to using the service, these users, care recipients, care managers, and service providers access the system administrator or owner via mail or the Internet, and provide their own names (names) and addresses. , Etc. are registered, and in return, an ID number, which is a reference number, and a password for maintaining confidentiality are distributed in advance. The registration procedure via the Internet will be described later. Prior to using the service, the service provider, the care manager, and the care recipient require the HT on the web clients 4 and 3 that can be operated by themselves.
Start the TP client. The basic configuration of the terminal 3 is the same as that of the database control device 1.

Next, a procedure in which the care manager registers a care recipient is described with reference to FIGS. It is of course possible for the care-requiring person to register himself, but here a case is described where the care manager who knows the care-requiring person best registers the care-requiring person. FIG. 3 shows a main page of a homepage for providing information on care recipients, which is started up when the web client 3 or 4 accesses the web server 5 via the Internet. This page has a button B1 for registering a care manager, a button B2 for registering a service provider,
A button B3 for registering a care recipient and a button B4 for searching for a care recipient are provided. Pressing these buttons opens the input page linked to each button. Of these, care manager registration and service provider registration are:
As described above, it is also possible by mail or the like, and the administrator or owner of the homepage for providing information on the care recipient who has received the registration determines whether or not it is appropriate as a care manager or a service provider and issues a password. This is a generally known procedure. Therefore, the registration items are:
For example, in the case of a care manager, the address of the care manager,
The information includes a name and an ID as a care manager. Also,
The registered items of the service provider include its name, address, representative, and the type of service that can be provided. As described above, the care manager is inherently assigned an ID from the Ministry of Health and Welfare, and it is sufficient to use the ID as the care manager ID for access to the homepage.
In the case of a service provider, since there is no such ID, the administrator or owner of the homepage must give it. The password for maintaining confidentiality shall be given to each by the manager or owner of the homepage.

Since the registration of the care manager and the service provider is the same as in the embodiment described later, the description thereof is omitted here. Next, a procedure for registering a care recipient after the button B3 is pressed will be described. In the following description, as described above, the care manager registers a care-requiring person in charge of the care manager. The same applies to the case where a care-requiring person or a close relative of the care-giving person himself / herself registers the information. The care manager's ID and password are merely input, so that the description is omitted here. First, as shown in FIG. 4, the care manager accesses the homepage from the web client 3 on the care manager side (S1), and presses a button for registering a care recipient in the page shown in FIG. 3 (S1).
2). This button is linked to a button for selecting the “need caregiver registration by the care manager” button and a button for selecting the “need caregiver registration” button shown in FIG. The button B5 for caregiver registration is pressed (S3). This button B5 is linked to the page of registration of a care-requiring person in FIG. The care manager inputs his / her ID and password on the input page shown in FIG. 6 (S4). Next, the care manager identifies the caregiver who wants to register (this can be the serial number of the care manager in charge of the care manager or the management number of the service provider), and the care service. Types. The payment type, the contents of the nursing care service, the target municipalities, the nursing care support groups, and the service provision status are input (S5).

The ID of the care-requiring person may be a serial number of the care manager or a management number of the service provider. The type of the nursing care service is, for example, a type of service required by the care-requiring person, such as home-visit nursing, home-visit nursing, and home-visit rehabilitation. Press the down arrow Y on the right side of the input window X in FIG. These services can be selected. For the visiting care, for example, the type of service at a level such as housework, excretion, meal, and bathing is input. The content of the service is the day of the week, the time zone, and the period when the service is required by the care recipient. The contents of these services can also be selected from a pull-down list or calendar displayed by pressing the down arrow displayed to the right of each input window. From these information, what kind of service is needed and when is input. In addition, the status of service provision is “unsatisfied” with no offer from the service provider yet, and there is an offer, but “waiting” for reasons such as the inability of the care-requirer to be approved. , The service is being provided and the service provider is selecting from a pull-down list.
However, the items described here are merely examples, and it goes without saying that other items can be added or changed.

When the input of these input items is completed, the care manager presses the send button B7 at the bottom of the page (S
6). When the send button B7 is pressed, the above input information is transmitted to the database control unit 1 via the web server 5 shown in FIG. 1, the CGI is activated (S7), and the ID and password of the care manager in the database server S. Is matched with the ID and password registered in advance (S8). Where the same I
If D and the password are not detected, the process returns to S4 by the CGI, and returns to the page of FIG. 6 prompting the input of the ID and the password again. If it is determined that the ID and the password are the same as those already stored, the database server S writes each input item into the database 2 (S9), waits for the completion of the writing, and writes the data. A notification of completion is transmitted to the web server 5 (S10). Thereby, the care manager can know that the writing is completed in the web client 3.

According to the above-described procedures of S1 to S10,
The care manager registers the care recipient. When the care-requiring person registers itself, the only difference is that the user inputs his / her ID and password, and the other procedures are the same as those in FIG. Next, the service provider accesses the information providing homepage to know what kind of service is needed, that is, the procedure for searching for a care recipient is shown in the search item input page of FIG. 8 and FIG. Will be described with reference to a flowchart showing the search procedure. As shown in FIG. 7, the service provider first accesses an information providing homepage (S11). Since this procedure is as described above, the description is omitted here. When the main page shown in FIG. 3 is displayed, the service provider selects the button B for searching for a care recipient.
Press 4 (S12). Then, a page for inputting a search item for the care-requiring person shown in FIG. 8 is displayed. Here, the service provider inputs his / her ID and password (all of which have been obtained in advance as described above). (S1
Along with 3), a search item is input (S14). The search items are the kind of the nursing care service, the target municipalities, the nursing care support groups, and the service provision status as shown in FIG.

The types of nursing care services include, for example, home helper physical nursing, home helper complex type, home helper housekeeping assistance, guide helper, home nursing, home rehabilitation, home care, home bathing, feeding and serving service, day service, Day care, short stay, transfer service, wandering monitoring, wandering response, property management, home care service, bedding drying, nursing care purchase, wheelchair rental, bed rental, nursing care equipment rental, other rental, paper diaper home delivery collection, special nursing home, elderly health There are entrance, care house entrance, group home, house renovation, visiting volunteer, outing volunteer, travel volunteer, nursing care support plan creation, etc. Select from the pull-down list. When the input of the above input items is completed, the service provider sets a search execution button B8 at the bottom of the page.
Is pressed (S15). As a result, the search items are transmitted to the database control unit 1 via communication means such as the Internet shown in FIG. CG that accepted the search item
I transmits this to the database server S. The database server S checks the ID and password of the service provider, and upon completion of the check, executes a search on the database 2 using the input search item as a keyword. When the search is completed, a care recipient list is displayed (S16). This is a list of care recipients obtained by the above search for care recipients, and an example is shown in FIG.

For the care-requiring person, items such as name and address are of course not displayed from the point of privacy protection, and only the ID or reference number of the care manager and the ID of the care-requirer or the reference number (management number) are targeted. Displayed in the directory. In this example, the service provider wants to know the reference number of the target person (need for caregiver), the type of nursing care service required by the caregiver, the provision status, and the payment category (care insurance treatment, private payment, Type of public extraordinary burden, medical insurance, etc. is displayed), location of service provision, contents of service (day of week, time zone, period), status of attendance (name of service provider applying for), care support group Although the name (the name of the service provider who wants the service) and the ID of the care manager (or reference number, management number, etc.) are displayed, other items are displayed or omitted as necessary. This list is a summary of the information on the care recipients obtained by the search. If the service provider wants to know more detailed information on the care recipients, select the care recipients and press the button B9 of the target person display. Press (S
17). Thereby, detailed information about all the necessary nursing care services for the subject is displayed as shown in FIG. 11 (S18).

If there are a plurality of services desired for the person requiring care, this information is displayed collectively for each person requiring care. As a result, the service provider can efficiently find services that he or she can provide, which is advantageous for the service provider's business development. Of course, it is desirable for care recipients to increase the number of occasions of contact with preferred service providers. Here, it is possible to further narrow down, but on this page, the service provider who has found a service that he / she can provide selects the service (a plurality of services can be selected) and presses an application button B10 (S19). . Then, the selected care service information is sent to the database server S, and the provided information is changed to “during attending” and registered with respect to the information on the care service,
The care manager (or service provider) in charge obtained from the information is selected and sent to the CGI together with the care service information. Upon receiving this, the CGI sends information on the selected care service and an e-mail in which the service provider who has applied for the provision of the service is written to the responsible care manager (or service provider) (S19, S20). In this example, the above e-mail is automatically transmitted. However, the e-mail is not necessarily transmitted automatically. The system administrator or the service provider who has offered to provide the service can send the e-mail, telephone, fax, or the like. The provided information may be communicated to the care manager. In the above example, when the service provider offers the service, the database provision status is automatically rewritten from "unsatisfied" to "under attending". However, as described later, the care manager The data may be sent to a database for rewriting.

Next, the processing of the care manager or the service provider who has received the offer to provide the service will be described with reference to FIG. The care manager or the like who has been contacted by e-mail or the like first sets up an information providing homepage (S21, S22). Here, the care manager or the like registers the care-requiring person again through the registration procedure of the care-requiring person described above. However, this procedure is merely an update for the registered care-requiring persons, and only transmits information in which the provision status, which was "unsatisfied", is updated to "attending" (S23). The care manager or the like that has rewritten the provision status informs the care-requiring person by e-mail, telephone, facsimile, or the like that the service provision has been requested, and obtains the care-requiring person's consent (S24). If the consent cannot be obtained, the care manager etc. will contact the service provider and register the care recipient in order to make the provision status unsatisfactory again. Launched homepage (S25),
Next, in order to rewrite the provision status from “attended” to “executing”, the procedure of registration of a care recipient is performed again (S2).
6). In this way, the provision of the service is sequentially achieved, but when the service is finally completed (S2
7) Since the service must be deleted from the database, the care manager or the service provider starts the information providing homepage again (S2).
8) Register the erasure by specifying the service. Upon receiving this, the CGI starts the database server S and deletes the specified data from the database 2 (S2
9, S30).

[0025]

Embodiment The following embodiment differs from the embodiment in the processing procedure and the like. 12 to 16 are flowcharts showing the procedure of the method for providing care information in the present embodiment.
7 to 34 show the contents of the homepage in each procedure. When using this method, first,
The main page of the community care promotion system of FIG. 17 is accessed (S51). This page can be accessed by anyone. On this page, as shown in the figure, a site dedicated to administrators (accessible only to administrators), a site dedicated to municipalities (anyone can access, you can see data unique to municipalities), a site dedicated to registrants ( You can access, but in the subsequent password confirmation procedure, you can stop access except those who have already been given ID and password from the administrator of this site (that is, registrants), search sites, and demand lists (how many people Button that allows you to access and see a list of demands). Here, the registrant-only site will be described first.

In this embodiment, a password input procedure is provided at the entrance of the company-dedicated site to prevent intrusion by anyone other than the password distributor. A registrant-only site is selected from the main page as shown in FIG. 12 (S52).
Prompts for the user name and password shown in FIG. The user name and password must be set in advance by the site administrator (system administrator), as in the previous embodiment.
Will be issued to those who have requested. Here, when the input of the user name and the password is completed (S53), and the lower OK button is pressed, the screen shifts to a page of the local care promotion system shown in FIG. 19 (S54). As shown in FIG. 19, it is understood from the input ID that the registered service provider is accessing. This page is provided with four buttons: information on care recipients, information on care managers, a list of care needs, and a home page. When the button of the information on the care recipient is pressed, the procedure can be shifted to the procedure for new registration and change registration of the care recipient described below. When the button of the information of the care manager is pressed, the procedure can be shifted to the procedure of new registration and change registration of the care manager described later. In addition, if you press the button of the list of care needs, you can see the public information of care recipients as described below. First, the information processing of the care manager will be described. When the information button of the care manager in FIG. 19 is pressed, the process proceeds to the procedure in FIG. The page moves to the local care promotion system of FIG. 20 (S61). At this point, the detailed information of the care manager who has accessed has not been entered. Therefore, it starts from the procedure of registering the detailed information about this care manager.

First, a new creation button in FIG. 20 is pressed (S62). The screen moves to FIG. Here, the management number of the care manager to be registered, the name of the care manager, date of birth, gender, years of experience, and the like are input (S63). Of these input items, only the management number is mandatory. Thereafter, the care manager is displayed using this management number. Therefore, no input items other than the control number are disclosed. Once the input items have been entered,
The operator presses a button for changing the registered contents in FIG. 21 (S64). This completes the registration of the care manager that has just been input. Then, the screen returns to the list screen of the care manager of the local care promotion system shown in FIG. 22 (S
65). Here, since one care manager has already been registered, only the data of the care manager is displayed. If the registered care manager data is to be corrected, the management number of the care manager (001 in this case) is clicked (S67). As a result, the screen shifts to the care manager registration change page in FIG. Here, the input items can be modified. When the correction is completed, a change button of the registered contents at the bottom of FIG. 21 is pressed (S6
8) As a result, the registered contents of the care manager are corrected, and the corrected contents are registered in the database 2. When a new care manager is to be registered, a new creation button in FIG. 22 is clicked, and an input screen (FIG. 21) in which all input items are blank is displayed, and a new care manager is registered. Further, when deleting the registered care manager, a check mark is displayed in the check box CH1, and the button of "delete the selected care manager" is pressed to delete the care manager.

By repeating the above, the care manager can register, change, or delete the care manager. Thus, the data of the care manager can be registered in the database 2 in FIG. Next, a procedure for newly registering the details of the care recipient in the database or changing and registering the registered details will be described. In this embodiment, the detailed registration of the care recipient (FIG. 14) and the registration of the service received by the care recipient (FIG. 15) are handled as a series of procedures, but are handled as separate procedures. It is also possible. For the detailed registration of care recipients, those who have registered with the administrator of this site,
After pressing the button of the registrant exclusive site, inputting the issued ID and password, the following procedure is performed. Of course, as long as the person is a registered person, the care-requiring person may be a close relative or a care-giving service provider. The first is the detailed registration procedure of the care recipient. The procedure proceeds according to the flowchart of FIG. Screens for input and the like are shown in FIGS.
It is.

First, as shown at the top of FIG.
On the top page of the community nursing promotion system shown in Fig. 7, the service provider, the care manager belonging to the service provider, or the care recipient itself presses a button of information on the care recipient (S7).
0). Then, the page of the list of care recipients in FIG. 23 is opened (S71). Here, it is assumed that no care recipient has been registered, and therefore, the comment “Details of the care recipient have not been registered” is displayed. Here, a new creation button is pressed for detailed registration of the first care recipient (S72). The screen changes to a screen for new registration of a care recipient shown in FIG. 24 (S73). here,
First, the management number of the responsible care manager is entered in the field of the responsible care manager. In this example, the management number 001 is selected from the pull-down list. Next, the management number and name, date of birth, gender, postal code, telephone number, FAX number, presence / absence of a certificate of the physically handicapped, growth, weight, and special information such as remote islands and mountain villages The circumstances are input (S74). Of the above input items, only the management number of the care recipient is disclosed in the future care demand list. However, the postal code is not disclosed, but it is indispensable as data for specifying the service providing place. Therefore, of these input items, the required input items are
It is only the management number and postal code of the care recipient.

When the input is completed, a new registration button for the care-requiring person at the bottom is pressed (S75). Then, the screen shifts to a screen of a list of care recipients (S71). Here, as well as the list of care managers, new creations, registration changes,
It can be deleted. Since the procedure is the same, only the change procedure (S76) will be described here. On the screen shown in FIG. 25, the management number of the care recipient (here, 00000)
When the user clicks on (111) (S77), a page for changing the information on the care-requiring person shown in FIG. 26 opens (S78). Then, when an item that needs to be changed is changed and input (S79), and a "register / update" button is pressed (S80), the data in the care-requiring person is changed and registered in the database. As described above, by repeating the procedure shown in FIG. 14, the personal information of the person requiring care is sequentially registered in the database.

Next, the registration procedure for the type and contents of the service desired by each care-requirer registered as described above will be examined. The type of service and the content of the service registered here are used for the disclosure of the registered content described later, and the service provider sees the disclosed content and offers another service provider. Of course, more than one desired service can usually be registered for a single care recipient. The procedure for registering the provision status is described in FIG. 15, and the input screen and the like used there are shown in FIGS. First, the user (the service provider or a care manager there or a care recipient (including family members)) clicks the management number in FIG. 25 (S90). Then, the screen shifts to the page of the desired service of the care recipient in FIG. 27 (S
91). Here, since the contents of the service of the care-requiring person who has registered the desired service have not been registered yet, the comment “the care-requiring person is not disclosed” is displayed. Therefore, here, the first registration is performed for the desired service, so that a new registration button is pressed (S92). Then, the registration page of the desired service shown in FIGS. 28 and 29 is displayed (S93). Here, the care-requiring person selects and inputs a service type from the desired service item. Here, the selection from the pull-down list is displayed. Currently, the desired services are:
Includes nursing care insurance related services, including 1.HH physical nursing 2.HH complex type 3.HH housekeeping assistance 4.Guide helper 5.On-site nursing 6.On-site rehabilitation 7.On-site bathing 8.On-site meal service 9.Day service 10. Day care 11 ・ Short stay 12 ・ Transportation service 13 ・ Wandering monitoring 14 ・ Wandering support 15 ・ Property management 16 ・ Home care service 17 ・ Dry bedding 18 ・ Nursing care purchases 19 ・ Wheelchair rental 20 ・ Bed rental 21 ・ Nursing care equipment rental 22 ・Other rentals 23, delivery of disposable diapers 24, nursing homes for the elderly 25, nursing homes for the elderly 26, entrances to care houses 27, group homes 28, housing renovations 29, volunteers to visit 30, outing volunteers 31, travel volunteers 32, nursing care support plans, etc. However, further increase in the future is expected to provide more detailed care.

When the desired service is determined, the contents of the service are input. In this case, the content of the service is
It consists of a desired day, a desired period, and a payment method.
Finally, enter the provision status. As shown in the embodiment, the provision status is “unsatisfied”, “attended”, “executing”, and the like, and “receiving” or “provided” can be added. Since these items are all disclosed, they are required input items. However, the display of the day of the week and the time zone may be omitted. Also, the period is only the start date, and the end date may be omitted. When the entry of the item is completed, press the “New registration” button (S
95). As a result, one of the services desired by the care recipient is registered in the database 2, and the screen returns to the providing status page of the care recipient shown in FIG. Here, it is understood that one service has already been registered. Here, the change and deletion of the registered service are the same as the change and deletion of the registered items of the care manager described above, and thus the description is omitted here. If there are other services, you can register any number of services by pressing the new registration button and repeating the above procedure. If you want to see the list of registered services, click the "Information on care recipient" button from any page, jump to the page of the list of care recipients, and click the management number of the care recipient. As a result, a list of all services that the care-requiring person wants to provide (FIG. 30) can be seen. However, in this procedure, since the registrant's ID is of course restricted, the registrant can only see the information of the care-requirers registered by himself.

Next, a procedure for accessing information on a desired service of a care-requiring person registered by another registrant will be described. As already described in the embodiment, by providing access to such other desired service information, the available service provider increases the number of care recipients from the viewpoint of the service provider. It can eliminate the busyness of the service providers who are too busy, and can provide substantial nursing care. In addition, effects such as an increase in opportunities for providing services are expected. From the point of view of the care manager or the care recipient, a vacant business operator can apply for service provision all at once through the network, so that the service provider can be freely selected. The procedure for accessing the desired service information of the care-requiring person registered by the other registrant is shown in FIG. 16, and the screens used there are shown in FIGS. 31 to 34. First, as shown in the first step of FIG. 16, any page may be used, but the button of “list of care needs” is pressed (S100). This gives
The screen first changes to the page of all Japan maps in FIG. 31 (S10).
1, S102). In this case, since a region where the address of the care-requiring person to be searched (the address identified by the postal code registered in the registration procedure of the care-requiring person) is displayed, one of the regions is selected. Then, the screen shifts to a detail (prefecture) diagram of the region in FIG. 32, and any one of the prefectures is selected (S103). By this selection, FIG.
A list of municipalities existing in the prefecture indicated by is displayed. Here, the municipalities are selected (multiple selections are possible).

Next, when the button of "selection of municipalities" at the bottom of the page is pressed (S104), the screen shifts to a list of care demands in FIG. 34 (S105). This screen displays the type of desired service, the contents of the desired service, the management number of the care manager in charge, and the management number of the care recipient required for each service provider, which have been registered by each service provider. (S
106). In this embodiment, information such as “unsatisfied”, “attended”, “executing”, and the like is disclosed as desired services. A service can be offered by the same method as described in the above embodiment. Although the content of the present embodiment is as described above, various modifications are possible in the present invention as already described. For example, the above embodiment is one example of the contents of the information providing homepage, and FIG.
It is obvious that the present invention is not limited to those shown in the above, and various modifications are possible. In addition, the configuration of each page is merely an example, and a plurality of pages may be combined, divided, or variously modified within the scope of the present invention.

[0035]

As described above, the present invention provides, at least, information on a care recipient, information on a care manager in charge of the care recipient, types of care services required by the care recipient, Between the server system connected to the care manager's database and the care manager's computer, which includes information about the contents of the care service required by the user and information on the service provider providing the care service, or between the server system and the service provider By executing the following procedure between the computers on the communication side via the communication means, the care-requiring person database is updated, and the user including the service provider is notified of the information stored in the care-requiring person database, This is a method for providing care information by providing predetermined information. Here, the following procedures are as follows: The information on the care recipient, the information on the care manager, the type of care service required by the care recipient, and the care recipient from the care manager computer or the service provider computer to the server system. A procedure in which the contents of the required care service are transmitted, and the server system registers the information in the care recipient database. 2. A step of transmitting information on the service provider from the computer of the service provider to the server system, and registering the information in the care-requiring person database by the server system. 3. In response to a search request from a care manager, a service provider, a care recipient or a general third party, the server system selects at least the type of care service from among the information registered in the care recipient database and the care service. Procedure for providing information on the contents of each caregiver and each service. It is. With this configuration, a service provider can easily find a care-requiring person in need of a nursing care service. That
Alternatively, the inconvenience that the service provider who can provide the service becomes too small is avoided. In addition, the work of busy care managers can be decentralized, and the services to those requiring long-term care can be enhanced. The care-requiring person database can include information on whether or not a care service required by the care-requiring person is underway. As a result, a service provider or the like can access the server and search for the existence of only a server that has not been started, thereby eliminating waste of service provision proposals.

The above-mentioned care-requiring person database may further include information in an attendant for which service is offered by a service provider but the service provider is not determined. During such an attendance, the care recipient has not yet determined a service provider for his / her service, and during the attendance, the care recipient needs to be able to select a better service provider. Is desirable. Of course, it is free to change the service provider once decided by the care recipient, but it is certainly most desirable to be able to select a good service provider from the beginning. The above information on the care recipients includes information on the location of care services, gender, age,
It is desirable to include one or more of the degree of need for nursing care or the degree or presence or absence of dementia. This is to make it a material of choice of the service provider. In the present invention, the information on the care manager can be registered in advance.
Access from care recipients is also promoted. Regarding the information of the care manager in charge of the care recipient, the ID of the care manager is first required. By combining this ID with the above detailed information, a searchable database is obtained. The types of care services required by the care recipients include home helper physical care, home helper complex type, home helper housework assistance, guide helper, home-visit nursing, home-based rehabilitation, home-based care, home-bathing, meal-delivery service, Day service, day care, short stay, transfer service,
Monitoring of wandering, correspondence of wandering, property management, home care service, bedding drying, nursing care supplies purchase, wheelchair rental, bed rental, nursing care equipment rental, other rentals, disposable diaper home delivery collection, special care entrance, old health care entrance, care house entrance, group One of home, house renovation, visiting volunteer, outing volunteer, travel volunteer, care support plan making
Any of the above can be included. Of course, it is also possible to include a plurality of these.

Further, as the types of the above home care, housework,
Excretion, diet, bathing, or a combination of these can be considered. The contents of the nursing care service required by the care-requiring person include a date and time, a day of the week, a time zone, and a period. The contents of the database include at least one of them. There are various types of information regarding the service provider that provides the nursing care service described above, and at least the service provider ID is considered. As a result, the search can be performed smoothly. Information on the service provider providing the nursing care service includes the address of the service provider,
One or more of a telephone number and the type of service provided can be included. This is because the service provider can be easily identified. As the communication means, various wide area networks, for example, the Internet can be used. In addition, various personal computer communication or e-mode sponsored by NTT via a mobile phone, ez-web of cellular system, etc. Available. Further, as the predetermined information provided from the server system, in addition to the kind of the unstarted care service and the content of the unstarted care service, information on the care manager, information on a service provider, One or more pieces of information on whether or not the service is underway can be included.

Further, the database may include the ID of the care-requiring person previously sent from the care manager. However, this information is information that has extremely strong personal colors and is not disclosed on the homepage. It is useful to include the information of the care support organization previously sent from the service provider in the database, because information such as the quality of care can be obtained from the support organization. In the predetermined information provided from the server system, in addition to the type of the unstarted nursing care service and the content of the unstarted nursing care service, any one of the name of the care manager and the information of the nursing support group is provided. It is also possible to include. In addition, for a care-requiring person who needs the nursing care service obtained in response to the search request, if the procedure further includes providing all the registered necessary nursing care services to the service provider, the procedure may be omitted. By providing all the care services required by the caregiver, the service provider can further find a service with which he or she may be involved, which is advantageous for the service provider's business development. Of course, even for those requiring care, the effect of increasing the number of situations of contact with preferred service providers can be expected. The method further includes a step of registering in the above-mentioned care-requiring person database that the server system is executing the care service for which the service provider has been declared by the service provider from the care services that have not been started and the care-requiring person has accepted the service provision. Can be made. As a result, the service provider can offer services only for services that have not been provided yet, and the efficiency of service provision is improved.

Under circumstances where the care manager is employed by the service provider, the care manager's computer and the service provider's computer may be shared. In addition, the present invention can further include a procedure for pre-registering information on the care recipient. The registration of the care recipient can be done by the person, the care manager in charge, or the service provider. Including such a registration procedure would make the system more convenient.

[Brief description of the drawings]

FIG. 1 is a diagram showing a schematic configuration of a system used for implementing a care information providing method according to an embodiment of the present invention.

FIG. 2 is a block diagram showing the configuration of a CGI of the system shown in FIG. 1 in detail.

FIG. 3 is a diagram showing a configuration of a top page of an information providing homepage.

FIG. 4 is a flowchart showing a procedure for registering a care recipient.

FIG. 5 is a diagram showing a page for selecting a registration subject of a care recipient.

FIG. 6 is a diagram showing an input page for registering a care recipient.

FIG. 7 is a flowchart showing a procedure for searching for a care recipient.

FIG. 8 is a diagram showing an input page for a search item of a care recipient.

FIG. 9 is a flowchart showing a procedure after searching for a care recipient.

FIG. 10 is a view showing a list of care recipients obtained by a search.

FIG. 11 is a diagram showing details of a selected care recipient.

FIG. 12 is a flowchart showing a main procedure used for implementing the information providing method according to one embodiment of the present invention.

FIG. 13 is a flowchart illustrating handling of information of a care manager in the embodiment.

FIG. 14 is a flowchart illustrating handling of information of a care recipient in the embodiment.

FIG. 15 is a flowchart for explaining the handling of the providing status of the care recipient in the embodiment.

FIG. 16 is a flowchart for explaining a procedure regarding a list of care demands in the embodiment.

FIG. 17 is a diagram showing a main page of a homepage of a system for implementing the information providing method according to the embodiment.

FIG. 18 is a diagram of an input screen for inputting an ID and a password for entering a dedicated business site of the system.

FIG. 19 is a diagram of a main page of the business-dedicated site.

FIG. 20 is a diagram showing a page of a list of care managers on the site.

FIG. 21 is a view showing an input screen for changing a registration of a care manager of the site.

FIG. 22 is a diagram showing a page of a list of care managers on the same site.

FIG. 23 is a view showing a list screen of a care recipient in need of the site.

FIG. 24 is a view showing an input screen for new registration of a care-requiring person of the site.

FIG. 25 is a diagram showing a list screen of the care recipients on the same site.

FIG. 26 is a diagram of a screen for inputting information change of a care recipient in need of the site.

FIG. 27 is a diagram showing an initial screen of the provision status of the care recipient in the same site.

FIG. 28 is a view showing an input screen for registering the provision status of the site.

FIG. 29 is a view showing an input screen for registering the provision status of the site.

FIG. 30 is a diagram showing a list of the provision status of care recipients on the site.

FIG. 31 is a diagram showing a top page of a list of care demands of the site.

FIG. 32 is a view showing a second page of a list of care demands of the site.

FIG. 33 is a diagram showing a third page of a list of care demands of the site.

FIG. 34 is a view showing a list of care demands of the site.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 ... Calculation means 2 ... Database 3 ... Web client on the care-requiring side 4 ... Web client on the service provider side 5 ... Web server S ... Database server

Claims (19)

[Claims] Claims 1. At least information on a care recipient, information on a care manager in charge of the care recipient, types of care services required by the care recipient, contents of the care services required by the care recipient, and Via a communication means between the server system connected to the care manager's computer and the computer on the care manager side, or between the server system and the computer on the service provider side, which are connected to the care provider database including information on the service provider providing the care service. The following steps are performed to update the care-requiring person database and provide the user including the service provider with predetermined information from the information stored in the care-requiring person database. Information provision method. Note 1. The information on the care recipient, the information on the care manager, the type of care service required by the care recipient, and the care recipient from the care manager computer or the service provider computer to the server system. A procedure in which the contents of the required care service are transmitted, and the server system registers the information in the care recipient database. 2. A step of transmitting information on the service provider from the computer of the service provider to the server system, and registering the information in the care-requiring person database by the server system. 3. In response to a search request from a care manager, a service provider, a care recipient or a general third party, the server system selects at least the type of care service from among the information registered in the care recipient database and the care service. Procedure for providing information on the contents of each caregiver and each service. 2. The method of providing nursing care information according to claim 1, wherein the care-requiring person database further includes information on whether or not a care service required by the care-requiring person is underway. 3. The care information providing method according to claim 1, wherein the care-requiring person database further includes information in an attendant who has been offered a service from the service provider but has not yet determined the service provider. . 4. The information on the care-requiring person includes one or more of the ID of the care-requiring person, information on a place where the nursing service is provided, sex, age, degree of need for nursing care, degree of dementia, and presence or absence. The method for providing care information according to claim 1. 5. The method according to claim 1, further comprising a step of pre-registering information on the care manager. 6. The care information providing method according to claim 1, further comprising a step of registering information on the service provider in advance. 7. The care information providing method according to claim 1, wherein the information about the care manager in charge of the care recipient is a care manager ID or a management number of the care manager's service provider. 8. The types of care services required by the care-requirers include home helper physical care, home helper complex type, home helper housework assistance, guide helper, home-visit nursing, home-visit rehabilitation, home-visit nursing, home-bathing, and supply. Food distribution service, day service, day care, short stay, transfer service, wandering monitoring, wandering support, property management, home care service, bedding drying, nursing care purchase, wheelchair rental, bed rental, nursing care equipment rental, other rental, paper diaper home delivery 2. The method of providing nursing care information according to claim 1, comprising at least one of collection, nursing home, nursing home, nursing home, group home, housing renovation, visiting volunteer, outing volunteer, travel volunteer, and nursing care support plan. . 9. The care information providing method according to claim 8, wherein the visiting care includes at least one of housework, excretion, meal, and bathing. 10. The method of providing nursing information according to claim 1, wherein the contents of the nursing care service required by the care-requiring person include at least one of a service providing place, a date, a day of the week, a time zone, and a period. . 11. The care information providing method according to claim 1, wherein the information on the service provider providing the care service is a service provider ID. 12. The care information provision according to claim 1, wherein the information on the service provider providing the care service includes any one or a plurality of addresses, telephone numbers, and types of service provided by the service provider. Method. 13. The care information providing method according to claim 1, wherein said communication means is the Internet. 14. The predetermined information provided from the server system includes information on the care manager and information on a service provider in addition to the type of the unstarted care service and the content of the unstarted care service. , One of the information about whether the nursing service is underway or not
The method for providing care information according to claim 1, comprising the above information. 15. The method of providing nursing care information according to claim 1, wherein the care-requiring person database includes a care-requiring person's ID delivered in advance or a management number of the care-requiring person in the service provider. 16. The care information providing method according to claim 1, wherein the care-requiring person database includes information of a service provider who wrote the database. 17. The predetermined information provided from the server system includes information on the care manager and information on the care support organization, in addition to the type of the unstarted care service and the content of the unstarted care service. 2. The method of providing care information according to claim 1, wherein the method includes any of the information. 18. The care information providing method according to claim 1, wherein the care manager is employed by the service provider, and the computer of the care manager and the computer of the service provider are shared. 19. The method for providing care information according to claim 1, further comprising a step of pre-registering information on the care recipient.