JP2002073842A - Communication method, communication terminal, communication system, and storage medium - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a communication method, a communication terminal, a communication system, and a storage medium allowing smooth service provision on a communication network. SOLUTION: A user can access a predetermined information site through the communication network using a communication interface having a function of simultaneously connecting a plurality of individual communication lines, and receives the service provision. A user connects to a first communication line and accesses the predetermined information site with the first means, and obtains a first service provided by the predetermined information site with the second means. When the user requests a second service provision by the predetermined information site using a request means, the user is connected to the second communication line independent of the first communication line using the communication interface by a third means, and can receive the second service provision in parallel with the first service through the second communication line by a fourth means.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a communication method, a communication terminal, a communication system, and a recording medium for accessing a predetermined information site from an information terminal via a communication network to receive a service.

[0002]

2. Description of the Related Art With the spread of the Internet, the types of services that can be provided on the Web are increasing. With the development of security e-commerce technology in recent years, various commercial transactions have become active, and service providers related to these commercial transactions can provide services to users on the Internet with ease. Is a major issue.

[0003] FIG. 11 shows a system for purchasing goods on the Internet. As shown in FIG.
In order to purchase a product on the Internet, the user first uses the PDA 2001 to access the Internet 2004 via the base station switch 2003 connected by a radio signal 2002. Then, the user accesses a WWW server 2005 including homepage information dealing with a desired product by inputting a URL (Uniform Resource Locator) using a browser function provided on the PDA 2001.

When accessing the WWW server 2005, a page as shown in FIG. 12 is displayed on the browser. Further, when the user clicks a product to be purchased, the browser automatically accesses the server again, and can obtain detailed information of the product to be purchased as shown in FIG. Based on these information, the user decides to purchase a product.

[0005]

However, there is a limit to the information that can be posted on the Internet. For example,
In the prior art, while performing a product purchase procedure on the Internet, in order to obtain more detailed product information, FIG.
As shown in Fig. 4, it is necessary to make an inquiry to the person in charge on a different line, and to temporarily obtain a new product information on another homepage, as shown in Fig. 15, to interrupt the product purchase procedure and connect to another site. was there. In the case of the former, it is necessary to secure another communication line using a device different from the terminal currently used, and in the case of the latter, the product purchase procedure is temporarily interrupted and connected to another server, It is necessary to redo the procedure from the beginning, which has been an obstacle to smoothly providing services related to product purchases on the Internet.

[0006] The present invention has been made to solve the above problems, and has as its object to provide a communication method, a communication terminal, a communication system, and a recording medium capable of providing a smooth service on a communication network. I do.

[0007]

SUMMARY OF THE INVENTION In view of the above-mentioned problems, according to the invention described in claim 1, 16 or 31, information is transmitted using a communication interface having a function of simultaneously connecting a plurality of independent communication lines. A terminal accesses a predetermined information site via a communication network, and is provided with a service.

In the first step, the predetermined information site can be accessed by being connected to the first communication line, and in the second step, the first service of the predetermined information site can be provided. .

[0009] Then, when the provision of the second service by the predetermined information site is requested in the requesting step, in the third step, the communication interface is provided independently of the first communication line by using the communication interface. Connected to a second communication line, the fourth step allows the provision of the second service to be received in parallel with the provision of the first service via the second communication line. In this way, smooth service provision on the communication network becomes possible.

[0010] In view of the above problems, according to the present invention, a communication interface having a function of simultaneously connecting a plurality of independent lines from an information site registered on an information terminal server. A service provided via the Internet to an information terminal provided with the Internet is realized. In the first step, the information terminal is connected to a first communication line to access a predetermined portal site via the Internet, and in the second step, information linked to the portal site is attached. Access the site.

[0011] In the third step, when the information site allows a predetermined transaction between the user and the information provider, and the user needs additional information regarding the predetermined transaction, The second communication line is activated by the communication interface, and the destination of the additional information can be accessed. Further, according to the fourth step, the information from the information site via the first communication line and the additional information from the provision destination of the additional information via the second communication line are the same as the above. Reception can be made simultaneously at the information terminal.

[0012]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Preferred embodiments of the present invention will be described below with reference to the drawings.

FIG. 1 shows a communication network system to which communication terminals MS1 to MS4 are connected according to an embodiment of the present invention as a whole. Here, base stations CS1 to CS4, which are fixed wireless stations, are arranged in cells in which a communication service providing area is divided into desired sizes.

These base stations CS1 to CS4 include mobile information terminals MS1 and MS2, which are mobile radio stations, and digital mobile phones MS3 and MS4 with cameras, for example, W-CDMA (Wideband-Code).
Division Multiple Access) is wirelessly connected by a code division multidimensional connection scheme, and 2 [G
[Hz] at a maximum data transfer rate of 2 [Mbps] using a frequency band of [Hz].

Thus, the portable information terminals MS1 and MS2,
And mobile phones with camera MS3 and MS4, W-CD
By being configured to transmit large volumes of data at high speeds using the MA method, it is possible to execute not only voice calls but also various types of data communication such as sending and receiving e-mails, browsing simple homepages, and sending and receiving images. It is configured as follows.

The base stations CS1 to CS4 are connected to the public line network INW via a wired line.
Is connected to the Internet ITN, a large number of subscriber wired terminals (not shown), a computer network, a corporate network, and the like.

An access server AS of an Internet service provider is also connected to the public network INW.
The access server AS is connected to a content server TS owned by an Internet service provider.

[0018] The content server TS converts content such as a simple homepage, for example, into a compact HTML (Hyper Text M) in response to a request from a subscriber wired terminal, mobile information terminals MS1 and MS2 and a digital mobile phone with camera MS3 and MS4.
(arkup Language) format.

Incidentally, a large number of WWW servers WS1 to WSn are connected to the Internet ITN, and TCP / IP (Transmissio
n WWW server WS1 from subscriber wired terminals, mobile information terminals MS1 and MS2, and digital mobile phones with cameras MS3 and MS4 according to the protocol of Control Protocol / Internet Protocol).
To WSn.
The present invention provides a user interface for establishing a plurality of independent lines when connecting to the Internet using a WCDMA wireless interface.

In the following, a description will be given of a user interface for simultaneously browsing a homepage for performing a product purchase procedure and making a call with a window handling the product.

FIG. 17 shows a flowchart for explaining a registration application process of an electronic shop to an electronic shopping mall (3D Commerce.com).

Electronic Shop 3D Commerce.com Web Si
The business of the electronic shop desiring to register with te first accesses the 3D Commerce.com Web site via the Internet (S101). In addition to the search screen for general users, this Web Site has a registration screen for businesses, and the e-shop business operator can press the click button to apply for registration to the shopping mall,
The operation shifts to a registration application process (S102).

On the screen of the registration application process, input bibliographic items such as the address, E-mail address, telephone / fax number, type of business, and URL of the Web site to be registered, etc. of the company that actually exist. A form prompting the business is displayed, and the business enters necessary information in accordance with the form (S103).

When the input of the necessary information is completed, the screen shifts to a screen of a store opening contract (S104). In the store opening contract, contract conditions such as a contract period (which can be renewed later), a store opening fee, and store opening rules are displayed. If the contract conditions presented by the e-shop operator are satisfied (S104, Yes), the O
By pressing the K button, the registration application is completed (S105), and the registration application process ends. On the other hand, if the contract conditions presented by the business operator are not satisfied (S104, No),
Press the CANCEL button to cancel the registration application (S10
6), the registration application process ends.

FIG. 18 is a flowchart for explaining a registration process for the electronic shopping mall. In the following description, as an example, assume that the server of the electronic shopping mall in FIG. 1 is WS1, and the server of the electronic shop to be registered on this mall is WS2.

3D Commerce.com Web Site Server WS1
In, information on bibliographic items input from the business of the electronic shop is confirmed (S111). Then
Matching is performed between the actual address of the business entity that applied for registration and the location of the three-dimensional map stored on the server WS1 (S112).

In S112, if the matching is obtained, the URL of the electronic shop to be registered is linked to the location corresponding to the address of the business on the three-dimensional map together with the shop name and some landmarks (S113). This mark is, for example, a symbol predetermined for each type of business or simply X.

When the link is completed, that is, when the registration of the electronic shop is completed, the information on the bibliographic items of the registered electronic shop and the registration date and time are registered in the management table in the server WS1 (S114). This management table is used when an electronic shopping mall 3D Commerce.com charges an advertisement fee to an electronic shop operator or sends various notifications to the operator. Advertising fees can be paid by bank transfer or automatically debited as required. In addition, the electronic shop may pay a certain amount of money in advance at the time of registration, from which the advertisement fee may be debited every month. Furthermore, when registration on the 3D map of the e-shop is completed, e-mail
And the like (S115).

Functional Block Diagram Next, referring to FIG. 2, according to an embodiment of the present invention,
A communication system using WCDMA terminals will be described. In FIG. 2, the PDA 300 can simultaneously execute a web browser function for purchasing a product and a call function for contacting a product information window. Further, the base station switch 302 has a function of separating or combining the received data into web data and voice data, and distributing them to the corresponding networks. The function of simultaneously transmitting / receiving web data and voice data wirelessly and distributing / combining them on the base station side is a known technology. IMT-2000 Network Method Overview, NTT DoCoMo Technical Journal (Vol.6 N
o.4 Jan. 1999) and W-CDMA system experiment overview, N
TT DoCoMo Technical Journal (Vol.6 No.3, Oct.
1998).

FIG. 3 shows functional blocks of a communication terminal for realizing homepage browsing and voice communication according to an embodiment of the present invention. The communication terminal includes a WCDMA wireless interface unit 500 for performing wireless data communication, a browser 501 for browsing a homepage, and a voice processing unit 502 for making a voice call.

Here, the WCDMA radio interface unit 500
Is for wirelessly transmitting and receiving user data. Also, the browser 501 uses HTML (Hyper Text Makeup La
nguage) Function to display homepage information described in the format and HT to support data transfer with the server
It has a TP (Hyper Text Transfer Protocol) function and is equipped with a display for displaying pages, a keypad for data input, a CPU and its control software. When a voice call is requested by a user operation, the browser 501
By executing a module in the control unit 503 described below, a function of adding an independent communication line is executed. The audio processing unit 502 has a function of encoding audio into a digital signal and a function of decoding a digital signal into audio, and includes a microphone, a speaker, a CPU, and control software therefor. The control unit 503 includes a CPU and its control software, and includes a wireless interface unit 500 and a browser 501 necessary to realize homepage browsing and voice communication.
And the voice processing unit 502 is controlled.

When the URL of the electronic shop is unknown on the PDA (MS1, MS2) or the portable terminal with browsing function (MS3, MS4), the user can use the search engine to reach the desired site, but the user can use the desired shop. Phone numbers, addresses, and rough locations are often recognized. Then, access to WebSite to 3D Commerce.com from the terminal and enter necessary information such as location as a keyword,
The nearby 3D map information is provided to the terminal.

When the terminal clicks on a desired shop on the provided 3D map, the terminal easily goes to the business's electronic shop (Web site) via the link provided in the map information. Can be reached.

There is no problem if the transaction is completed on the spot at the time of the transaction at the electronic shop, but the user wants further information and explanation about the product posted on the store clerk of the shop or the website of the electronic shop. There are cases. In such a case, by clicking the Help button provided on the homepage, providing another line different from the data channel, for example, only audio or another channel including video, while maintaining the currently viewed homepage. Thus, services such as explanations can be received on the same terminal while viewing the home page with the user, the shop, and the like.

In the following, regarding operations performed when receiving this service, access to an electronic shop of a securities company,
A detailed explanation will be given by taking as an example a case where a company company's stock is further explained.

Referring to FIG. 4, a processing procedure for starting a voice call at the time of browsing a homepage will be described. Line 601
Indicates that the terminal and the server are communicating, and HTML for displaying a home page on the terminal side and HTTP (Hyper Text Transfer Protocol) for supporting communication are exchanged. In the embodiment, as an example, when a user accesses a predetermined portal site,
It is assumed that the three-dimensional map information shown in FIG. 16 is displayed, and links of shops related to each information site are pasted on the three-dimensional map. Then, on the screen shown in FIG. 16, while the user specifies a predetermined store on the three-dimensional map, at least a part of the unique information related to the store (for example,
5) in the browser 501 by inputting
It is assumed that the screen shown in FIG.

At this time, if the user clicks the HELP button 403 in FIG. 5A in step 602, the process proceeds to step 603 and step 604 in FIG.
At the same time that HTML is displayed to the server to display the new page (the message 404 indicating that the connection is being made) as shown in FIG. .

On the server side, in response to the request in step 604, transmission of HTML is started in step 605.

In steps 608 and 609, the wireless interface 500 of the terminal sends a request for calling the other party and a request for newly adding a voice line to the currently secured web line to the base station. To send. During this time, it is assumed that the browser of the terminal continues to receive the information 606 transmitted from the server, and upon receiving all the data, displays a new page (FIG. 5B) on the browser in step 630.

At the base station, steps 610 and 6
At the same time as calling the destination telephone in step 11,
In step 2, an audio line is added to the current communication line, and in step 613, information on the added line is transmitted to the terminal.

In the case of WCDMA, in order to realize multi-call, a method of allocating a new code for a voice channel as shown in FIG. 6 and a time multiplexing method of a currently used code as shown in FIG. There is a method to use. In step 613, when a new code is added, the code number is notified, and when the time multiplexing method is used, the multiplexing ratio and the position information of each data are transmitted. Since these methods are conventional techniques, detailed descriptions thereof are omitted.

In step 614, the terminal having received the new line information 613 starts receiving both the web data channel and the voice channel. At this time, an alert sound calling the other party is played on the voice channel.

On the other hand, in the counter telephone 306 of the other party, when a call signal is detected in Step 611, Step 631
Generates a ringing tone. And step 615
In step 632, when the person in charge of the other party answers the ringing tone, the fact is notified to the base station 302 in step 632 and transmitted to the terminal 300 in step 617. Step 61
In step 6, the voice path (microphone / speaker) is turned ON, and the conversation preparation at the counter telephone 306 is completed.

When the terminal 300 detects in step 618 that the other party has answered, in step 633 it instructs the voice processing function unit of the terminal to turn on the voice path.
The voice processing function unit turns on the voice path in step 619
And the voice call in step 620 is
Is established between At the same time, the terminal
In step 1 and step 622, new page information is requested from the server side, and in response to this request, HTML is transmitted from the server side in step 623 and step 634.

When terminal 300 receives all data, it displays a new page (FIG. 5C) on the browser in step 624.

In this way, a mechanism for receiving both web data and audio data can be realized by clicking a button on a homepage.

In the above example, a voice line is automatically added using the multi-call function of WCDMA. However, as shown in FIG. 8, a data line is added and connected to another Internet server. It is also possible. In this case, in the process of step 609 in FIG.
02 and another browser may be launched in step 619.

Similarly, as shown in FIG. 9, a video telephone line can be added.

Further, in the above embodiment, WCDMA is used for connection to the Internet, but as shown in FIG.
It is also possible to use a normal ISDN line. For ISDN lines, connect two independent lines simultaneously (2B function)
Therefore, when the button 403 is clicked on the browser in FIG. 5, the control unit 1103 shown in FIG. 10 may perform a process of establishing a call using an empty line.

[0050]

According to the present invention, the first service is connected to the second communication line independent of the first communication line, and the provision of the second service is performed via the second communication line. The service can be received in parallel with the provision of the service, so that the service can be smoothly provided on the communication network.

[Brief description of the drawings]

FIG. 1 is a diagram showing a communication network system according to an embodiment of the present invention.

FIG. 2 is a diagram showing a communication system using WCDMA terminals according to one embodiment of the present invention.

FIG. 3 is a functional block diagram showing a communication terminal for realizing homepage browsing and voice communication according to an embodiment of the present invention.

FIG. 4 is a diagram showing a processing procedure for starting a voice call when browsing a home page.

FIG. 5 is a diagram illustrating an example of a page displayed on a browser.

FIG. 6 is a diagram for explaining a method of allocating a new code for a voice channel.

FIG. 7 is a diagram for explaining a method of time-multiplexing and using currently used codes.

FIG. 8 is a functional block diagram showing a communication terminal according to another embodiment of the present invention.

FIG. 9 is a functional block diagram showing a communication terminal according to another embodiment of the present invention.

FIG. 10 is a functional block diagram showing a communication terminal according to another embodiment of the present invention.

FIG. 11 is a diagram for explaining a system system for purchasing goods on the Internet.

FIG. 12 is a diagram showing a page for product purchase displayed on a browser.

FIG. 13 is a diagram showing a product information page displayed on a browser.

FIG. 14 is a diagram (1) for explaining a conventional product purchase procedure on the Internet.

FIG. 15 is a diagram (2) for explaining a conventional product purchase procedure on the Internet.

FIG. 16 is a diagram showing an example of a screen displayed when accessing a predetermined portal site.

FIG. 17 is a flowchart illustrating a registration application process of an electronic shop to an electronic shopping mall.

FIG. 18 is a flowchart illustrating a registration process for an electronic shopping mall.

[Explanation of symbols]

 300 PDA 302 Base station exchange 303 Internet 304 WWW server 305 Public telephone network 306 Window telephone 500 WCDMA wireless interface 501 Browser 502 Voice processing unit 503 Control unit

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Claims (32)

[Claims] 1. A communication method for accessing a predetermined information site from an information terminal via a communication network by using a communication interface having a function of simultaneously connecting a plurality of independent communication lines and receiving a service. A first step of connecting to a first communication line to access the predetermined information site; a second step of receiving a first service provided by the predetermined information site; A requesting step for requesting the provision of a second service by the information site; and a second step independent of the first communication line using the communication interface in response to the request for providing the second service. A third step of connecting to a communication line, and receiving the provision of the second service in parallel with the provision of the first service via the second communication line. Communication method, characterized in that it comprises fourth steps, the that. 2. The communication method according to claim 1, wherein the first service is information provision by the information site, and the second service provides additional information related to the first service. Communication method. 3. The communication method according to claim 2, wherein said first service provides information on an Internet server, and said second service provides information by voice call. 4. The communication method according to claim 2, wherein the first service and the second service both provide information on an Internet server. 5. The communication method according to claim 2, wherein the first service provides information on an Internet server, and the second service provides information by real-time image communication. 6. The communication method according to claim 1, wherein, in the third step, the mobile phone is connected to the second communication line in response to the request for providing the second service. A communication method of displaying on a display unit of the information terminal. 7. The communication method according to claim 6, wherein, in the fourth step, when the connection with the second communication line is completed, the display further indicates that communication is being newly performed. Communication method displayed on the department. 8. A service provided via the Internet from an information site registered on an information terminal server to an information terminal having a communication interface having a function of simultaneously connecting a plurality of independent lines. A communication method, wherein the information terminal connects to a first communication line and accesses a predetermined portal site via the Internet.
And a second step of accessing an information site linked to the portal site; and a predetermined transaction is possible between a user and an information provider at the information site, wherein the user A third step of activating a second communication line by the communication interface and accessing a provision destination of the additional information when additional information is required for a predetermined transaction; and via the first communication line A fourth step of simultaneously receiving, at the information terminal, the information from the information site and the additional information from the destination of the additional information via the second communication line. 9. The communication method according to claim 8, wherein the information terminal receives the additional information from a website to which the additional information is provided via the Internet.
Communication method. 10. The communication method according to claim 8, wherein the information terminal performs voice communication with a provision destination of the additional information, and receives the additional information. 11. The communication method according to claim 8, wherein the information terminal performs real-time image communication with a destination of the additional information, and receives the additional information. 12. The communication method according to claim 8, further comprising: an input step of inputting an access request to a destination of the additional information, wherein the information site includes an input step of inputting the access request. Notifying the user that the terminal is being connected to the second communication line in response to the request,
Communication method. 13. The communication method according to claim 12, wherein when the connection with the second communication line is completed, the user is notified that the communication with the destination of the additional information is being newly performed. To communicate. 14. The communication method according to claim 8, wherein three-dimensional map information is displayed on the portal site, and a link of a store related to the information site is pasted on the three-dimensional map. Communication method. 15. The communication method according to claim 14, wherein the three-dimensional map information is obtained by a user inputting at least a part of unique information related to the shop on a predetermined screen of the portal site. The displayed communication method. 16. A communication terminal for accessing a predetermined information site via a communication network by using a communication interface having a function of connecting a plurality of independent communication lines simultaneously, and receiving a service, A first means for connecting to a first communication line to access the predetermined information site; a second means for receiving a first service provided by the predetermined information site; Request means for requesting the provision of a second service; and responding to the request for the provision of the second service, by using the communication interface to a second communication line independent of the first communication line. Third means for connecting; and fourth means for receiving the provision of the second service in parallel with the provision of the first service via the second communication line. A communication terminal, characterized in that: 17. The communication terminal according to claim 16, wherein the first service is information provision by the information site, and the second service provides additional information related to the first service. Communication terminal. 18. The communication terminal according to claim 17, wherein said first service provides information on an Internet server, and said second service provides information by voice call. 19. The communication terminal according to claim 17, wherein the first service and the second service both provide information on an Internet server. 20. The communication terminal according to claim 17, wherein said first service provides information on an Internet server, and said second service provides information by real-time image communication. 21. The communication terminal according to claim 16, wherein the third means is further connected to the second communication line in response to the request for providing the second service. A communication terminal that displays the information on a display unit of the information terminal. 22. The communication terminal according to claim 21, wherein the fourth means further displays that the communication is being newly performed when the connection with the second communication line is completed. Communication terminal to be displayed on the department. 23. A system for realizing a service provided via the Internet from an information site registered on an information terminal server to an information terminal having a communication interface having a function of simultaneously connecting a plurality of independent lines. A communication system, wherein the information terminal connects to a first communication line and accesses a predetermined portal site via the Internet.
Means, and a second means for accessing an information site linked to the portal site, a predetermined transaction is possible between a user and an information provider at the information site, and the user A third means for activating a second communication line by the communication interface and accessing a destination of the additional information when additional information is required for a predetermined transaction; and via the first communication line And a fourth means for simultaneously receiving, at the information terminal, the information from the information site and the additional information from a destination of the additional information via the second communication line. 24. The communication system according to claim 23, wherein the information terminal receives the additional information from a website to which the additional information is provided via the Internet.
Communications system. 25. The communication system according to claim 23, wherein the information terminal performs voice communication with a destination of the additional information and receives the additional information. 26. The communication system according to claim 23, wherein the information terminal performs real-time image communication with a destination of the additional information and receives the additional information. 27. The communication system according to claim 23, wherein the information site includes an input unit for inputting an access request to a destination of the additional information, and the third unit transmits the access request to the input of the access request. A communication system for notifying the user of being connected to the second communication line in response. 28. The communication system according to claim 27, wherein when the connection with the second communication line is completed, the user is notified that communication with the destination of the additional information is being newly performed. Communication system. 29. The communication system according to claim 23, wherein three-dimensional map information is displayed on the portal site, and a link of a store related to the information site is pasted on the three-dimensional map. Communications system. 30. The communication system according to claim 29, wherein the three-dimensional map information is obtained by a user inputting at least a part of unique information related to the shop on a predetermined screen of the portal site. Communication system displayed. 31. A computer which executes a process for accessing a predetermined information site from an information terminal via a communication network and receiving a service by using a communication interface having a function of simultaneously connecting a plurality of independent communication lines. A computer-readable recording medium having recorded thereon a program for causing a computer to execute a first process for connecting to a first communication line and accessing the predetermined information site; A second process for receiving the provision of the first service; a request process for requesting the provision of the second service by the predetermined information site; and the communication interface in response to the request for the second service provision A third process of connecting to a second communication line independent of the first communication line, using the second communication; Via line, the second fourth processing and, readable by a computer which records a program for causing a computer to execute the recording medium to be provided in parallel with the provision of the first service of the service. 32. A system for realizing a service provided via the Internet from an information site registered on an information terminal server to an information terminal having a communication interface having a function of simultaneously connecting a plurality of independent lines. A computer-readable recording medium storing a program for causing a computer to execute a process, wherein the information terminal is connected to a first communication line, and accesses a predetermined portal site via the Internet.
And a second process for accessing an information site linked to the portal site, and a predetermined transaction is possible between a user and an information provider at the information site, and the user A third process for activating a second communication line by the communication interface and accessing a destination of the additional information when additional information is required for a predetermined transaction; and via the first communication line. And a fourth process in which the information terminal simultaneously receives the information from the information site and the additional information from the destination of the additional information via the second communication line at the information terminal. Recording medium readable by a computer on which a program for recording is recorded.