JP2002063470A - Clothing selling system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a clothing selling system capable of removing the insecurity of a customer to a merchandise assortment or a price in purchasing clothing. SOLUTION: This clothing selling system consists of a network store for distributing a business negotiation window form 1 for inputting desired points in regard to the price range for a customer side and merchandise to be purchased as desired data onto a communication network, collecting the desired data inputted to the form 1 and also transmitting answer data showing candidate merchandise suiting the desired data to the customer side and a real store 2 for preparing the candidate merchandise suiting the desired data and waiting ready.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

The present invention relates to a clothing sales system using a communication network such as the Internet.

[0002]

2. Description of the Related Art Today, with the development of communication networks such as the Internet and home delivery networks, a sales system for displaying catalogs and the like on a Web and purchasing selected products from the catalogs, that is, so-called net sales, has become popular, and cash has been collected. Due to the simplicity that is not required and the convenience that does not require labor such as transportation, the degree of its spread is increasing year by year.

[0003]

However, there is a part where the quality of clothing cannot be judged unless it is actually worn, and it is undeniable that a work of fitting is required. On the other hand, in stores that sell so-called luxury brand products, there are many customers who hesitate to enter the store because they have consumer ambitions but cannot feel anxious about the product lineup or price.

SUMMARY OF THE INVENTION The present invention has been made in view of the above circumstances, and has as its object to provide a clothing sales system capable of removing a customer's anxiety about an assortment or price when purchasing clothing. I do.

[0005]

SUMMARY OF THE INVENTION In order to solve the above-mentioned problems, a clothing sales system according to the present invention provides a business contact window for inputting, as request data, a customer's budget and a request for a product to be purchased. On the communication network to collect the request data entered in the negotiation window, and send the customer response data indicating candidate products that match the request data. And a main store that prepares and waits for a candidate product to be prepared.

The Internet store has a configuration capable of satisfying the above functions through various communication networks. For example, a server that can be connected via the Internet or the like is constructed to store text data or text data from customers. There is a configuration in which a negotiation window that can obtain request data composed of image data is provided, and a configuration in which a negotiation window that can provide voice guidance to a customer and save an answer thereto as push data or voice data is provided. . As a method of outputting response data to the request data of the negotiation window form, there is a direct response by e-mail, fax or telephone.

[0007]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of a clothing sales system according to the present invention will be described below with reference to the drawings. This clothing sales system distributes a negotiation counter form 1 for inputting a customer's budget and a request for a product to be purchased as request data through an Internet store existing as a server on the Internet. In addition to the collection of the request data entered in, the response data indicating the candidate products 3 that match the request data is transmitted to the customer side, the candidate products that match the request data are prepared in the main store 2, and the customer visits the store. Is to wait.

[0008] The customer in this example can be input through the negotiation window form 1 by inputting customer identification data (including identification data such as a member number when registered as a member). In the business contact form 1 shown in FIG.
For the clothing item to be purchased, present a list of options for budget, product items, specifications, colors, patterns, designs, materials, brands, and sizes, and click the button 5 in the request column 4 as necessary. The user is prompted to input desired data by clicking or filling in the blank space 6, as well as specific motivation for purchase, specific use or consultation of clothing to be purchased, name, telephone number, F
The customer is prompted to enter reference data into the questionnaire column 7 for entering an AX number, an E-mail address, etc., and the request data and reference data transmitted by the click operation of the transmission button 8 after the input are transmitted to the customer. In association with the customer identification data, for example, the form of the negotiation counter form 1 is stored as an image, or only the main part of the input data is stored in a list.

In the main store 2, based on the customer's request data collected in the online store, several candidate products 3 adapted to each customer's request are prepared, and prepared as answer data from the online store in the main store 2. The price of the product and other detailed information are provided to each customer in the form of a telephone, a fax, an E-mail, or a mailing form, for example, using an appropriate response form 9 as shown in FIG. Then, the customer waits for the customer who is satisfied with the information of the product provided as the answer data to come to the store.

In the case of constructing such an online store, an information terminal device 10 connected to the Internet is installed in the main store 2 or another place, and a server serving as the online store is managed. It is necessary. The information terminal device 10 is generally constituted by a personal computer and a relay device for connecting the personal computer to the Internet. The above-mentioned online store-like function is a customer specifying means for specifying a customer (collating an identifier such as a member number for a registered member, and acquiring an address, an e-mail address, an address, a telephone number, etc. for a non-member). 11 and request receiving means 12 for displaying and providing the negotiation counter form 1 and communication means 13 for transmitting the negotiation counter form 1 in which the request data is input to the information terminal device 10 of the main store 2. It is embodied by loading it into the server 15 (see FIG. 1). The request receiving means 12 and the communication means 13 and the like are downloaded to the customer's information terminal device 14 by being accessed by the customer, and the request data is input to the customer's information terminal device 14 and the request data is sent to the server 15. Transmission becomes possible.

[0011] However, it is undeniable that there are still customers who are not familiar with the Internet or the like.
Voice guidance that presents choices for product items, specifications, colors, patterns, designs, materials, brands, and sizes, along with buttons for each choice, along with audio, and prompts the user to enter button choices that match the customer's product requirements. In some cases, a configuration that is easy to be used by everyone is provided, including means and storage means for storing the button operation performed in accordance with the voice guide provided by the voice guidance means as desired data.

[0012]

As described above, according to the clothing sales system according to the present invention, it is possible to more efficiently and functionally sell clothing related goods whose quality cannot be judged unless actually worn. Even if you are going to buy expensive luxury brand products, you can receive products that match the budget presented beforehand, so you have anxiety about the product lineup or price You can come to the store without.

On the other hand, it is not necessary for the seller to prepare unnecessary inventory, and by preparing and displaying products that are prospective for the buyer, there is no problem with excess inventory.
Through personal negotiations, we can offer not only ordinary products but also good products and unsold products in the season at lower prices.

[Brief description of the drawings]

FIG. 1 is a block diagram showing an embodiment of a clothing sales system according to the present invention.

FIG. 2 is a schematic explanatory diagram showing an example of a negotiation window form.

FIG. 3 is a schematic explanatory diagram showing an example of an answer form.

[Explanation of symbols]

 1 Business contact form 2 Main store

Claims (1)

[Claims] 1. A negotiation window form (1) for inputting a customer's budget and a request for a product to be purchased as request data over a communication network, and the request data input to the negotiation window form (1). And an online store that sends answer data indicating candidate products that match the request data to the customer side, and a main store (2) that prepares and waits for candidate products that match the request data. Clothing sales system.