JP2002063422A - Article repairing/ordering schedule system, article ordering method and ordering system therefor - Google Patents

Abstract

PROBLEM TO BE SOLVED: To automatically prepare optimum repairing schedule and ordering schedule at the time of article purchase without experiences in the past or artificial judgments. SOLUTION: This article repairing/ordering schedule system is provided with an initial repairing schedule data preparation means 23 for preparing initial repairing schedule data for each purchased article and an initial ordering schedule data preparation means 23 for preparing initial ordering schedule data. The initial repairing schedule data preparation means prepares the repairing schedule data including a repair start date and a restoration period from the average fault periods of the respective articles in article data obtained from a prescribed terminal or the like and the use start date of the purchased article at the time of the purchase, etc. The initial ordering schedule data preparation means prepares the initial ordering schedule data including an ordering date based on The initial repairing schedule data prepared by the initial repairing schedule data preparation means.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an article repair / ordering planning system, an article ordering method, and an ordering system for automatically creating an article repair (including replacement) plan and automatically ordering necessary articles accompanying the repair. .

[0002]

2. Description of the Related Art Many articles are used in various types of plant equipment, facilities, products, and the like. These articles need to be repaired at an appropriate time based on the installation environment and operating conditions. It is necessary to secure necessary articles in advance and replace them at the time of repair.

Conventionally, inventory / ordering of articles is managed using a computer. Specifically, after a list having an inventory item area, a failure item area, and a repair item area for each article is created. The current inventory status is described in the inventory item area from input devices such as keyboards, etc., and when a failure report is received, the failure information is described in the failure item area for the corresponding item. Describe in the area.

[0004] An order coordinator artificially adjusts the order timing and order quantity of articles based on past experience, based on the failure report in the created list, the repair status up to now, and the current stock status. , Ordering goods.

[0005]

Therefore, in the article ordering method as described above, the order timing and order quantity are determined based on the experience and judgment of the order adjuster. The amount is different, it is difficult to perform order processing in a timely manner, and there is a problem that order delay and inventory shortage occur.

The present invention has been made in view of the above circumstances, and it is an object of the present invention to provide an article repair / order planning system that automatically creates a repair plan and an order plan when purchasing an article.

Another object of the present invention is to provide an article ordering method and an ordering system for automatically notifying an ordering time when a use elapsed period of an article reaches a predetermined time, and executing an ordering process through communication means. Is to provide.

[0008]

(1) In order to solve the above-mentioned problems, an article repair / order planning system according to the present invention comprises: article data storage means for storing article data including at least an average failure period of articles; A purchase data storage means for storing purchase data such as purchase goods, purchase start date data, and the like at the time of article purchase; and using the article data and the purchase data stored in the two data storage means, for each of the purchase goods. An initial repair plan data creating means for creating initial repair plan data is provided.

According to the present invention, with the above-described structure, the initial repair plan data creation means uses the average failure period of each article, which is article data, and the start date of use of the purchased article, and Since the initial repair plan data is automatically created, a repair plan can be appropriately created without requiring any particular experience and without making a judgment error.

[0010] If an initial order plan data creating means for creating the original order plan data from the original repair plan data is newly provided in the component (1), the articles to be ordered before repair can be easily obtained. It is possible to grasp.

[0011] In addition, the above-mentioned component (1) or (1) is provided with an initial order plan data creating means.
Based on past repair history data including the original repair plan data, if repair plan data correction means is provided to correct subsequent repair plan data, the original repair plan can be corrected while considering past repair situations. In addition, it is possible to make an appropriate repair plan according to the installation environment and operating conditions of the article.

Further, according to the present invention, the order planning data correction for correcting the next and subsequent order planning data on the basis of the next and subsequent repair plan data newly corrected by the repair plan data correcting means for the above constituent elements. If the means is provided, the original ordering plan can be automatically corrected based on the correction of the repair plan, and the relevant article can be ordered in a timely manner.

(2) The article ordering method according to the present invention comprises:
In advance, from a first homepage or a first e-mail provided from a predetermined terminal via a network, acquire article data including at least the average failure period of the article, and at the time of article purchase, obtain a required purchased article from the article data. The purchase order is prepared by taking in the second home page or the second e-mail and transmitting the purchase order to the terminal of the goods supplier (including the predetermined terminal) via the network.

According to the present invention, by adopting the article ordering method as described above, the article data including the average failure period of the article provided from the predetermined terminal is fetched through a network, and then the article data is selected from the articles. If a purchase item is selected and transmitted via a homepage or an e-mail, the orderer can purchase the item at an appropriate time from the item supplier company having the item supplier terminal.

In addition, in the configuration of the method invention of the above (2), when an article is newly purchased from the supplier of the article, the purchased article such as the purchased article, the use start date and the like, and the purchased article based on the article data are obtained. The original repair plan data is created for each item, and the order plan data having the order date is created from the created initial repair plan data. A home page or an e-mail order form is created by taking in the required purchased article from the article data, and the article ordering party terminal (including the predetermined terminal) is created via the network.
, And the purchaser can purchase the goods to be repaired before the repair by repairing the goods.

(3) An article ordering system according to the present invention stores an article data storage means for storing article data including at least an average failure period of articles, and stores purchase data such as article purchase, purchased articles, and use start date data. Purchase data storage means for storing; initial repair plan data creating means for creating initial repair plan data for each purchased article using the article data and the purchase data stored in the two data storage means; An initial order plan data creating means for creating initial order plan data having an order date from the repair plan data; and, when a use elapsed period of any article reaches a predetermined date before the ordering date, a required purchase is made from the article data. A configuration including a purchase order transmitting means for creating a purchase order of a homepage or an e-mail that has taken in goods and transmitting the purchase order through a network. It is.

According to the present invention, with the above-described configuration, the initial repair plan data creating means creates initial repair plan data for each purchased article by using the article data and the purchase data, and The planning data creation means creates the order planning data with the order date based on the original repair plan data and places the order at the appropriate time on the homepage or e-mail, so it does not require human judgment and is required in a timely manner Can be ordered.

[0018]

Embodiments of the present invention will be described below with reference to the drawings.

FIG. 1 is a block diagram showing an embodiment of an article ordering system including an article / ordering repair planning system according to the present invention.

This article ordering system uses the Internet or other network 1, and on this network 1, an article repair / order planning system 2 having an ordering function for creating a repair plan involving replacement of articles, and an article ordering destination At least one terminal 3a,..., 3n of the goods ordering party owned by the trader is connected. In addition, the article is
This means not only a device as a finished product but also components constituting the device, and there is no particular limitation on the form and size of the article.

The article repair / order planning system 2 includes a program memory 21 for storing a repair plan creating program and an article ordering program, and a keyboard for inputting data necessary for creating a repair plan and an article ordering plan and control instruction data. , A data input means 22 such as a pointing device such as a mouse, and a CPU for executing a process of creating an article repair plan and an order plan based on a program stored in the program memory 21.
3 and a database 24 for storing various data. Reference numeral 25 denotes a display unit including a CRT, a liquid crystal device, and the like.

This database 24 includes at least an article data file 24a and a purchase data file 24a.
b, a repair plan data file 24c, an order plan data file 24d, and the like. The article data file 24a stores article data such as initial data on articles obtained from the article orderer terminals 3a,. As an example of the initial data, for example, the average failure period (MTB
F) and mean time to repair (MTTR). The purchase data file 24b is purchase data input at the time of article purchase, and includes, for example, a purchased article item, a purchase date, an article use start date and time, and the like. In the repair plan data file 24c, a repair plan created based on a repair plan creating program, for example, a scheduled date of repair of the purchased article is accumulated. Furthermore, order plan data file 2
4d stores order sheet data, order plan data, and the like.

The order source terminal 23 is an article order destination terminal 3
a,..., for example, in the case of providing article data using a homepage or a Web page described in HTML language, HT
WWW browser software for analyzing and displaying the ML language and necessary communication software including mail software in the case of providing article data by e-mail are installed. Also,
The ordering source terminal 23 creates an order form for ordering a specific article and performs an order process. When providing an order form home page, the order source terminal 23 has a server application functioning as a server. CGI (Common)
Gateway Interface) script and other applications are installed.

On the other hand, the article ordering terminals 3a,... May provide article data by e-mail or a home page. A server application is installed in order to exchange the page screen of the above with HTTP. The terminal for providing the article data is not limited to the article ordering terminals 3a,..., And provides, for example, an average failure time, an average repair time, and other information necessary for repair / replacement of the article in the form of a homepage or book publication. It also includes the terminals of public institutions that are operating and publicly recognized organizational institutions. In this case, the ordering source terminal 23
The product data is obtained from homepages provided by these institutions, or the product data relating to the product is read from a book and stored in the product data file 24a.

Next, the operation of the article ordering system including the article repair / exchange planning system described above will be described.

(1) Acquisition of article data.

First, an article order difference company terminal such as 3a
Is a state in which item data such as various devices and parts constituting the devices and the average failure time and average repair time of the items and other initial data necessary for the repair of the items can be viewed on a homepage and a Web page. Provided by
Alternatively, a list of similar article data is transmitted to the ordering terminal 23 under the mail address.

The ordering source terminal 23 is an article ordering supplier terminal 3
Since the URL of “a” is known, the user accesses the URL in advance and obtains a list of article data described on the homepage and Web page of the article supplier terminal 3a or transmitted by e-mail or the like. Then, it is stored in the article data file 24a.

(2) Order Form Creation and Initial Order Processing

Upon purchase of an article, the orderer having the ordering terminal 3a displays the article data in the article data file 25a, selects the article to be purchased from the article data, and creates an order form. This purchase order should be created in the form of a website or e-mail,
To send over. By the way, in the case of the homepage,
For example, create a page screen image as shown in FIG.
The third party can view the information.

In general, the ordering supplier A periodically accesses the URL of the ordering terminal 23 from the ordering terminal 23 based on the commercial transaction relationship, and browses the page screen image, so that the ordering supplier A receives the order from the ordering source. It is possible to know that order information of a specific article has been issued. Therefore, the supplier who browses the homepage prepares for the delivery of the corresponding goods according to the request of the orderer.

On the other hand, in the case of ordering by e-mail, an order form is created based on a predetermined format, the supplier terminal 3a is designated, and the supplier terminal 3a is connected via the network 1.
Send to a. In this case as well, the corresponding articles are similarly prepared based on the request of the orderer, and are delivered to the ordering party when the articles requested by the orderer have been prepared.

(3) Repair plan and order plan creation processing.

When the orderer purchases the necessary goods from the supplier, he or she uses the data input means 22 to input the name of the purchased goods,
The purchase date, use start date and time, and other purchase data necessary for repair / replacement of the article are input and stored in the purchase data file 24b.

In this state, the ordering operator
When an instruction for creating an article repair plan is input from the data input means 22, the winning / ordering plan creating program is read from the program memory 21 and read out to an appropriate buffer memory (not shown), and a repair plan as shown in FIG. Or execute the order plan creation process.

That is, when the ordering terminal 23 starts its operation, it deletes unnecessary data and performs other necessary initialization processing (S1), and then issues an initial repair plan instruction or a repair plan correction instruction from the data input means 22. It is determined whether any instruction has been input (S2: repair plan content determination function).
Here, when it is determined that the repair plan is initially set, i = 1 representing the first article is set in a first counter (not shown) (S3). The purchase data is read, and the average failure time and the average repair time of the corresponding article are read from the article data file 24a (S4: file data reading function),
The repair plan data is automatically created and stored in the repair plan data file 24c (S5: initial repair plan data creation function).

FIG. 4 is a conceptual diagram showing the initial repair plan data of the purchased article A. It can be seen from the article data that the article A needs to be repaired, for example, once every six months. The repair completion date is created automatically. At this time, the number of man-hours and the person in charge of repair are also stored as necessary. This is because it is useful for later cost calculation and supplier selection. Note that the repair shop may be an article purchaser.

Subsequently, the repair plan data file 24c
And executes the order plan data creation processing for the article (S6: order plan data creation processing function). In this order plan data creation processing, for example, one month before the repair start date is set in advance for each article,
Alternatively, the repair start date, for example, 4/1 from the data input means 22
If you enter 3/1, one month before the date, the necessary data is taken from the repair plan data for each item, the order date one month before is automatically calculated, and the order date is sequentially determined. Along with the setting, a supplier is set for each order date, and an estimated price is set as necessary. The estimated amount may be set using, for example, the estimated amount shown in FIG. FIG. 5 is an image diagram showing an example of the initial order plan data.

After the completion of the order plan data creation processing, it is determined whether a repair plan and an order plan have been created for all the purchased items (S7).
The first counter is incremented by +1 (S8), and the process returns to step S4 to repeatedly execute the same processing.

Here, if there is no judgment processing in step S2, the creation of the repair plan data and the order plan data is completed by the above series of processing. However, when the determination process of step S2 is provided, if the process is not the initial repair plan process, it is determined that the process is a repair plan correction process, and the second process is performed.
The counter (not shown) is set to j = 1 indicating that it is the first modified article (S11). In this repair plan correction process, a correction instruction from the data input unit 22 may be received, and the process after step S11 may be performed completely newly.

In the repair plan correction processing, as described above, after j = 1 is set in the second counter (S11), the repair plan previously set based on the repair plan data in the repair plan data file 25c. It is determined whether or not the number of histories (for example, three times) exists (S12: automatic repair plan correction determining function). If the number of histories does not reach this number, it is determined that an automatic repair plan cannot be created, and the data input means 22 It is determined whether or not the correction data has been input, and if the correction data has been input and entered, a correction process of writing the repaired history data in the corresponding location according to the input instruction is executed (S13, S1).
4: Repair correction history data creation function).

Thereafter, after the repair plan data is corrected,
Based on the corrected repair plan data, an order correction process for correcting the original order plan data created in step S6 is performed (S15: order correction processing function). And
In the next step S16, if the correction processing of all the articles has not been completed, the second counter is incremented by +1 (S17), and the process returns to step S12 to repeat the same processing.

However, since the average failure period differs for each article, if the set number of repair histories has already been reached in step S12, the repair plan for the next and subsequent times is determined based on the initial repair plan data and the past history data. The data is automatically corrected (S18: automatic repair plan correction function). FIG. 6 is an image diagram of the repair plan data automatically corrected.

After correcting the repair plan data, step S
The process proceeds to step 15, where the order plan data is corrected based on the corrected repair plan data, and is similarly stored in the order plan data file 24d. FIG. 7 is an image diagram of the order plan data corrected based on the original order plan data and the corrected order plan data.

(4) Order processing.

In this ordering process, the ordering date of each article stored in the ordering data file 24d is searched, for example, at a predetermined time every day, and the ordering date of one or more articles having ordering plan data is reached. Alternatively, when a predetermined number of days before the order date is reached, an alarm is displayed or output on the display unit 25 or the notifying means (not shown), and the home page data of the order form shown in FIG. 2 stored in the order plan data file 24d is displayed. The information is displayed on the display unit 26, necessary items are described in a required area in accordance with a predetermined procedure, and sent to the home page or e-mail of the order form via the network 1 as described above.

Therefore, according to the above-described embodiment, automatic use of the average failure period and the average repair period in the article data obtained from the predetermined terminal and the use start date of the purchased article at the time of purchase. Initial repair plan data such as future repair start date and repair completion date is automatically created, so that the repair start date for each article can be automatically set without the need for past experience. Such adjustment work can be eliminated.

Further, the date before the predetermined start from the repair start date, which is the original repair plan data, is set as the order date, and by notifying when the order date has been reached, it is possible to determine the order date without depending on the judgment of the experienced person. An alarm can be used to determine the appropriate ordering time, and based on the ordering alarm, items can be ordered using a website or e-mail according to a predetermined format, so that items can be purchased quickly and in a timely manner, and extra inventory of items can be obtained. Repair can be carried out at an appropriate time without any trouble.

Further, the future repair plan data is automatically corrected from the past repair history, and the order plan data is corrected based on the corrected repair plan data. , The repair time can be appropriately set, and the order time can be set.

The home page of the order form shown in FIG. 2 in the above-described embodiment is merely an example. For example, a plurality of article names, quantities, delivery dates, and other various items required for ordering can be set. Needless to say.

In addition, the present invention is not limited to the above-described embodiment, and can be variously modified and implemented without departing from the gist thereof. Further, the embodiments can be implemented in combination as much as possible, and in that case, the effect of the combination can be obtained. Furthermore, each of the above embodiments includes various upper and lower stage inventions, and various inventions can be extracted by appropriately combining a plurality of disclosed components. For example, if an invention is extracted because some constituent elements can be omitted from all the constituent elements described in Means for Solving the Problems, the omitted part may be omitted when implementing the extracted invention. Is appropriately supplemented by well-known conventional techniques.

[0052]

As described above, according to the present invention, it is possible to automatically create an optimal repair plan and order plan at the time of purchasing an article without using past experience or artificial judgment.

Further, according to the present invention, when the use elapsed time of an article reaches a predetermined time, the ordering time is automatically notified, so that the orderer can uniformly know the article ordering time, and Can be ordered through the communication means.

[Brief description of the drawings]

FIG. 1 is a configuration diagram showing an embodiment of an article ordering system including an article repair / order planning system according to the present invention.

FIG. 2 is an image diagram showing an example of a home page of an order form.

FIG. 3 is a flowchart illustrating a process of creating a repair plan and an order plan.

FIG. 4 is an image diagram of initial repair plan data created by the article repair / order planning system according to the present invention.

FIG. 5 is an image diagram of initial order planning data created by the article repair / order planning system according to the present invention.

FIG. 6 is an image diagram of repair plan data after correction created by the article repair / order planning system.

FIG. 7 is an image diagram of modified order planning data created by the article repair / order planning system.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 ... Network 2 ... Article repair / order planning system 3a, ... Article supplier terminal 23 ... Ordering terminal 24 ... Database 24a ... Article data file 24b ... Purchase data file 24c ... Repair plan data file 24d ... Order plan data file

Claims (7)

[Claims] 1. An article data storage means for storing article data including at least an average failure period of an article; a purchase data storage means for storing purchase data such as article purchase, purchased article, and use start date data; Initial repair plan data creating means for creating initial repair plan data for each of the purchased articles using the article data and the purchase data stored in the data storage means. Planning system. 2. The article repair / order planning system according to claim 1, further comprising: an initial order plan data creating unit that creates initial order plan data from the original repair plan data created by the initial repair plan data creating unit. An article repair and order planning system characterized by the provision. 3. The article repair / order planning system according to claim 1, wherein the repair plan data for correcting subsequent repair plan data is corrected based on past repair history data including the original repair plan data. An article repair / order planning system characterized by providing correction means. 4. The article repair / order planning system according to claim 3, wherein the next and subsequent order plan data are corrected based on the next and subsequent repair plan data corrected by said repair plan data correcting means. An article repair / order planning system characterized by providing means. 5. An article data including at least an average failure period of an article is obtained from a first homepage or a first e-mail provided from a predetermined terminal via a network in advance, and when the article is purchased, the article data is obtained from the article data. A required purchase article is taken in, a second home page or a second e-mail order form is created, transmitted to the article supplier terminal (including the predetermined terminal) via the network, and the article is purchased. An article ordering method characterized in that: 6. An article ordering method according to claim 5, wherein, when the article is purchased from the article ordering supplier, the purchased article such as the purchased article, the start date of use, and the article data are initially set for each purchased article. The repair plan data is prepared, and the order plan data having the order date is created from the created initial repair plan data. A third homepage or a third e-mail order form is acquired from the data to obtain the required purchased goods, transmitted to the goods ordering supplier terminal (including the predetermined terminal) via the network, and repaired. An article ordering method characterized by performing an accompanying article purchase. 7. An article data storage means for storing article data including at least an average failure period of the article; a purchase data storage means for storing purchase data such as article purchase, purchased article, and use start date data; Initial repair plan data creating means for creating initial repair plan data for each purchased article using the article data and the purchase data stored in the data storage means, and an initial order having an order date based on the initial repair plan data. An initial order plan data creating means for creating plan data; and when a use elapsed period of any article reaches a predetermined date before the ordering date, an order of a homepage or an e-mail which takes in required purchase articles from the article data. An article ordering system, comprising: a purchase order sending means for creating an order and sending it via a network.