JP2002063401A - Merchandise sales system utilizing internet - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a merchandise sales system capable of further accelerating the sales of merchandise utilizing the Internet. SOLUTION: A homepage or a homepage group for merchandise sales is managed/provided by a guarantor 6. In the case that the merchandise is not delivered to a user 4, the guarantor 6 guarantees the user. Further, in the contract of merchandise purchase, a notice from the guarantor 6 that a guarantee is prepared is sent to the mail address of the user 4.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

[0001] The present invention relates to a merchandise sales system using the Internet.

[0002]

2. Description of the Related Art There has been provided a system which allows a user to make a purchase contract on a homepage accessed through the Internet. This system has merits such as the ability to reduce cost and labor for both the seller and the purchaser of merchandise, and has attracted much attention, and the number of users has been increasing.

[0003]

However, in this merchandise sales system, when a part or all of the user side makes a contract to purchase the merchandise on a homepage accessed through the Internet, only the price is taken and the merchandise is sold. Some people worry that they may not be sent, which hinders further promotion of product sales over the Internet.

[0004] In particular, if a user has made a contract for purchasing a product on a website using the system in the past and has experienced that the product has been properly delivered, from the second time onward, the product will almost certainly be made after the contract is made. If you have the confidence that you will receive it on the homepage and will make a contract for product purchase with peace of mind, but on the other hand, if you want to make a contract for product purchase on a homepage you have never used before Can't usually eliminate that worry.

[0005] In view of the above-mentioned conventional problems, an object of the present invention is to eliminate such concerns and to further promote the sale of goods using the Internet.

[0006]

SUMMARY OF THE INVENTION The object of the present invention is to provide a product sales system in which a user makes a contract for purchasing a product on a homepage or a group of homepages accessed through the Internet. Nevertheless, the problem is solved by a product sales system using the Internet, which is managed and provided by a guarantor or an agent that guarantees the user when the product does not reach the user.

[0007] In this system, when a product is not delivered to a user even though a contract for product purchase is made, the user can receive a guarantee from a guarantee company. Even if there is, the contract for purchase can be made with confidence, and therefore, it is possible to further promote the sale of goods using the Internet.

[0008] Moreover, since the guarantee company or its agent manages and provides such a homepage or a group of homepages, it is possible to further promote the sale of products using the Internet. That is, the user
Once a contract for product purchase has been made within the homepage or homepage group provided by a specific guarantor or its agent, once the product arrives properly, the trust of the specific guarantor will be established. Become. Also, if the product is not delivered even though you have made a contract to purchase the product on the homepage or the homepage group, if the warranty is properly received from the warranty company, the specific warranty company is contacted. You will have confidence in them. As a result, the user's trust relationship with the guarantor is formed. Then, if you sell products handled by many sellers who still have little trust from users in the homepage or homepage group managed and provided by this guarantee company or its agent, the user will Despite having to worry about whether or not they can be trusted, their concerns can be wiped out with credit to the guarantor, and such sellers will be able to enter into a contract for the purchase of the product with confidence. Can be. In this way, through the trust of a particular guarantor, it is possible to promote the products of many low-trust dealers, and as described above, it is possible to further promote the sale of products using the Internet. it can.

[0009] Another object of the present invention is to provide a merchandise sales system in which a user enters a contract for product purchase in a homepage or a group of homepages accessed through the Internet. And guarantees the user if all or part of the products displayed in this homepage or homepage group does not reach the user despite contracting The problem is solved by a product sales system using the Internet, which is characterized by being made of a product that can be guaranteed by a guarantor.

[0010] Similarly, in this system, if the product does not reach the user even though the user has made a contract for the purchase of the product, the user can receive the guarantee from the guarantee company, and therefore purchases the product for the first time. Even in this case, the contract can be made with confidence, and therefore, it is possible to further promote the sale of goods using the Internet.

In addition, similarly, since the user has a sense of trust in the guarantor, the guarantor can be trusted regardless of whether or not the merchant or the agent who provides the homepage or the homepage group has trust. A contract for the purchase of the merchandise of such a seller can be taken with confidence. In this way, through the trust of a specific guarantor, it is possible to promote the sales of products of many low-trust dealers.

In the above system, in the contract,
If a notice from the guarantor that warranties are ready is sent to the user's email address, the user must confirm with this notice that the guarantor is indeed involved. As a result, a firm relationship of trust between the guarantor and the user can be formed, and further promotion of the sale of goods can be realized.

[0013]

Next, embodiments of the present invention will be described with reference to the drawings.

In the merchandise sales system 1 according to the first embodiment shown in FIG. 1, reference numeral 2 denotes an Internet network, and reference numeral 3 denotes a main body of a guarantor system such as a server. By connecting a terminal 5 such as a personal computer to the Internet 2, the user 4 who wants to purchase the product can access a homepage or a group of homepages for selling products stored in the system main body 3. System body 3
Is managed and operated by the guarantee company 6. In addition, as a guarantor, for example, an insurance company, a bank, or a company with a high profile and no doubt about the future is preferable in that the trust from the user 4 can be obtained relatively easily. It is not limited to these. The management and operation of the system main body 3 may be performed by an agent of the guarantor 6.

The guarantor 6 has a predetermined contract with a plurality or a large number of sellers A, B, C,...
For example, the merchant's merchandise is posted for sale on the homepage of the system main body 3 and the guarantee company 6 pays a fee corresponding to the sales of the merchandise to the guarantee company in exchange for the merchandise. . Based on the contract, the guarantor 6 publishes the merchant's merchandise on the homepage of the system body 3 managed by the guarantor 6 for sale. 7 is a group of distributors.

In the system main body 3, processing for sales is performed as shown in FIG. That is, the user 4 is
Is connected to the Internet network 2 and accesses the system body 3, a home page for sale is transmitted from the system body 3 to the user terminal 5, and the home page is displayed on the display of the user terminal by a browser or the like (step). S1 to S4).

Although not shown, the home page is, for example, as follows. That is, on the first homepage,
This homepage is a homepage for sale of products managed and provided by the guarantee company 6. If the product does not reach the user 4 even though the user 4 has made a contract for the purchase of the product, the guarantee company 6 warrants the user 4 and the sellers A, B,
List of C… is published. Therefore, user 4
Sees the contents of this homepage, makes a contract to purchase the goods of unknown sellers A, B, C ..., and even if the goods do not arrive at hand, Knowing that they can receive it, they can make a purchase contract with confidence.

On this home page, when the user 4 clicks on a specific seller, the next home page is displayed, in which the name of the seller, a list of products of the seller, the price of the product, and the like are posted. And a product selection button is provided. When a product is clicked on, a page describing the product is displayed, and it goes without saying that a product selection button may be provided on this page.

When the user 4 selects a desired product from these homepage groups and clicks a button for selecting the product (step S5), the system main body 3 transmits a user information input screen to the user 4, and the user terminal The user information input screen is displayed on the display (steps S6 to S8).

On the user information input screen, the user 4 inputs user information such as his / her own address, name, telephone number, e-mail address, and payment method, and clicks a send button. Is transmitted to the system body 3, the user information is stored in the system body 3, and a product purchase contract is established (steps S9, S10).

Then, an e-mail is sent from the system main body 3 to the e-mail address of the user, describing the facts of the purchase contract, the details of the security, and the contact information for the guarantee company 6 in the event that the goods do not arrive, The user 4 can receive it at the terminal (steps S11, S1
2).

After the product purchase contract is concluded in this way, the guarantee company 6 places an order for the product to a seller (for example, A). When the merchandise is delivered from the seller (for example, A) to the user 4, the user 4 has a sense of trust in the guarantor 6 and also trusts the seller (for example, A). Have a feeling. Then, if the user accesses the homepage provided by the guarantee company 6 and intends to purchase the product again, and finds that the homepage of the seller (for example, A) exists separately, through the homepage, the seller (for example, A) I want to buy the product of A). As a result, sales of goods using the Internet are promoted.

If the merchandise does not reach the user 4 even though the merchandise purchase contract is made as described above, the user 4 contacts the guarantee company 6. Then
The guarantor 6 takes measures such as confirming the existence of the seller (for example, A) and inquiring of the seller (for example, A) about whether or not the product is delivered and the status of the delivery. As a result, if it becomes clear that the delivery of goods to the user 4 is difficult or impossible, the guarantee company 6
Offer the user 4 to cancel the purchase and take warranty measures. For example, if the payment has already been made, the money may be refunded, or even if the payment has not been made, a penalty or annoying fee may be paid.

[0024] Even if the user 4 has failed to purchase the product, the user 4 is not allowed to purchase the product.
Assurance company 6
Once again visits the website provided by the guarantee company 6 and reassures the group 7
Wants to buy the goods of another seller (for example, B) that does not know, and if this succeeds, the seller (for example, B) and still another seller (for example, C) Try to purchase the product again using the Internet. As a result, sales of goods using the Internet are promoted.

As described above, by providing a system in which the guarantor 6 contracts with a plurality or a large number of sellers A, B, C, and sells the products of the sellers A, B, C, and so on,
Through the trust in the guarantor 6, even if the user
Even if you do n’t trust each seller A, B, C ...
It is possible to purchase a product of a particular seller on the Internet with confidence, and further promote the sale of products using the Internet.

FIG. 3 shows a system 1 according to the second embodiment.
In this system 1, reference numeral 11 denotes a system body, and reference numeral 12 denotes a system component.

The system body 11 is managed and managed by the seller A.
Operate. The agent of the seller A may manage and operate the agent. By connecting a terminal 5 such as a personal computer to the Internet 2, the user 4 can access a homepage or a group of homepages for product sales stored in the system main body 11.

The system component 12 is managed and operated by the guarantee company 6. In addition, the agent of the guarantee company 6 manages and
May be operated. Its function will be revealed later.

The seller A has a predetermined contract with the guarantor 6, and the contract is, for example, provided by the guarantor 6 for a product for sale posted on a home page of the system main body 11, and the price is compensated. The guarantor 6 receives a fee from the seller A according to the sales amount of the product.

Based on the contract, the seller A publishes his / her product for sale on the home page of the system body 11 managed by the seller A, and despite the user 4 has made a contract to purchase the product. If the merchandise does not reach the user 4, the fact that the guarantee company 6 makes a guarantee to the user 4 is posted.

In the system main body 11 and the system configuration section 12, processing for sales is performed as shown in FIG. That is, when the user 4 connects the terminal 5 to the Internet network 2 and accesses the system main body 11 of the seller A who does not know, a home page for sale is transmitted from the system main body 11 to the user terminal 5, and the user terminal 5 The homepage is displayed on the display (step S
1 to S4).

On the home page, for example, the name of the seller, the product list, the price of the product used, and the guarantee company 6 when the product does not reach the user 4 even though the user 4 has made a contract to purchase the product, A message stating that a guarantee is given to the user 4 is posted, and a product selection button is provided. Therefore, the user 4 sees the contents of this homepage, makes a contract to purchase a product of the seller A who does not know, and can receive a guarantee by the guarantee company 6 even if the product does not arrive at hand. Knowing that, you can make a purchase contract with confidence.

On this home page, when the user 4 selects a desired product and clicks a button for selecting the product (step S5), the system main body 11 transmits a user information input screen to the user 4, and displays it on the display of the user terminal. A user information input screen is displayed (steps S6 to S8).

On the user information input screen, the user 4 inputs user information such as his / her own address, name, telephone number, e-mail address, and payment method, and clicks the send button. Is transmitted to the system body 11, the user information is stored in the system body 11, and a product purchase contract is established (steps S9, S10).

Then, the contract contents are transmitted from the system main body 11 of the seller A to the system component 12 of the guarantor 6, and based on the contract content, the system component 1 of the guarantor 6 is sent.
An e-mail is sent from the e-mail address 2 to the e-mail address of the user 4 stating the facts of the purchase contract, the details of the security, and the contact information for the guarantee company 6 if the goods do not arrive. (Steps S11 to S14). As described above, by receiving the e-mail from the guarantee company 6, the user 4 can know that the guarantee company 6 is indeed involved in this product purchase contract, and can obtain great reassurance. Can be.

After the commodity purchase contract is concluded in this way, when the commodity is delivered to the user 4, the user 4 has a sense of trust in the seller A. Then, the user accesses the homepage provided by the seller A, and intends to purchase the product again with ease.

If the merchandise does not reach the user 4 despite the contract for the merchandise purchase, the user 4 contacts the guarantee company 6. Then, Guarantor 6
Takes measures such as confirming the existence of the seller A and inquiring the seller A about the presence or absence of the delivery of the product and the status of the delivery. As a result, if it becomes clear that the delivery of goods to the user 4 is difficult or impossible, the guarantor 6 offers the user 4 a cancellation of the purchase and takes a measure for the guarantee. For example, if the payment has already been made, the money may be refunded, or even if the payment has not been made, a penalty or annoying fee may be paid.

[0038] Even if the user 4 has failed to purchase the product, the user 4 is not allowed to purchase the product.
Assurance company 6
Once again, he visits the homepage of another unknown seller who can be guaranteed by the guarantee company 6, and wants to purchase the seller's products with confidence, and this time he succeeds. Try to purchase the seller's product again using the Internet. As a result, sales of goods using the Internet are promoted.

As described above, even if the homepage for product sales is provided by an unknown seller, the guarantee company 6
Can be purchased with confidence from the seller with the trust of the guarantee company 6, and the sale of the product using the Internet can be further promoted.

Although the embodiment of the present invention has been described above, the present invention is not limited to this, and various modifications can be made without departing from the spirit of the invention. For example, the “product” in the present invention may be a tangible or intangible as long as it is a target of a transaction. In addition, the content of the guarantee when the product does not reach the user may be various.

[0041]

As described above, the present invention can further promote the sale of goods using the Internet.

[Brief description of the drawings]

FIG. 1 is a configuration diagram of a system according to a first embodiment.

FIG. 2 is a flowchart showing processing contents in a system main body.

FIG. 3 is a configuration diagram of a system according to the first embodiment.

FIG. 4 is a flowchart showing processing contents in a system main body.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 ... Merchandise sales system 2 ... Internet network 3 ... Guarantor system main unit 4 ... User (applicant who wants to purchase merchandise) 5 ... Terminal 6 ... Guarantor 11: Seller system main unit 12 ... Guarantor system constituent parts A, B, C ... Distributor

Claims (3)

[Claims] Claims: 1. In a product sales system in which a user makes a contract for product purchase in a homepage or a group of homepages accessed through the Internet, the product is delivered to the user even though the homepage or the homepage group has made a contract. A merchandise sales system using the Internet, which is managed and provided by a guarantor or its agent who guarantees users when there is no such service. 2. A product sales system in which a user makes a contract for product purchase in a homepage or a group of homepages accessed through the Internet, wherein the homepage or the homepage group is provided by a product seller or its agent. All or a part of the products displayed on this homepage or homepage group is guaranteed by the guarantee company that guarantees the user if the product does not reach the user despite the contract. A product sales system using the Internet, which is made up of products that can be received. 3. A commodity sales system using the Internet, wherein a notice from a guarantee company that a guarantee is prepared is sent to a user's e-mail address in a contract.