JP2002024638A - Commodity order receiving system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To arbitrarily produce a gift box 49. SOLUTION: This commodity order receiving system receives as an order of a customer an order of a commodity inputted from an input operating part 27 based on a specification of the customer 3. The system comprises a vessel selecting means 34 for selecting a vessel 24 having a plurality of frames 25 for storing each commodity inputted from the input operating part 27, a gift box commodity producing means 25 for producing the gift box commodity 49 in a filled state of the commodities specified by the input operating part into each frame of the vessel selected by the input operating part 27, and a gift box commodity order receiving means for receiving the order of the produced gift box commodity as an order of the customer.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a product for which a customer receives an order for various products from a customer based on a customer visiting the store, a customer by telephone, or a customer's instruction in a postcard or DM (direct mail) application form. Regarding the order receiving system.

[0002]

2. Description of the Related Art Commodity sellers that sell various kinds of products are broadly divided into actual stores where products are displayed, such as department stores and supermarkets, and sell products directly to customers who come to the store. In some cases, as in the mail-order business, a product catalog is sent to each customer in advance by DM or the like without setting up a store, and the customer receives an order for the product from each customer by telephone and sells it at a later date. is there.

[0003] The customer naturally selects his / her favorite product from the products prepared by the product dealer at the store or in the catalog. In the mid-year and year-end gifts, customers can purchase not only individual products, but also gift-set products such as combinations of seasonings and food oils, combinations of various cans, and combinations of beer and whiskey. It can be arbitrarily selected on the catalog.

[0004]

However, these gift-set products are all prepared in advance by the merchandise seller, and the combination of the products depends on the sales performance of each product alone or gift-set products. The decision was made with reference to statistics. Since customers' requests for product combinations are various, not all customers can be satisfied.

[0005] Further, there are cases where the customer wants to change the type of the wrapping paper or the gift box of the gift set product depending on the purpose of delivering the purchased gift set product to the gift recipient and depending on the recipient. However, in the conventional merchandise sales system, it has not been possible to satisfy all such customer requests.

[0006] The reason is that in order to satisfy the demands of all customers, the number of types of products to be arranged in a store or published in a catalog becomes enormous, and the necessary store area becomes enormous.
Not only does the number of pages in the catalog become enormous, but also it takes a lot of time for customers to search for gift set products of the target product combination stored in the target wrapping paper or cosmetic box, And it is very complicated.

The present invention has been made in view of such circumstances, and allows a customer to easily order a gift box product in which a customer's favorite container is combined with his / her favorite product by a simple operation. It is another object of the present invention to provide a product order receiving system that can greatly improve service to customers with a simple configuration for a product seller.

[0008]

In order to solve the above-mentioned problems, the present invention relates to a product order receiving system for receiving an order of a product operated by an input operation unit based on a customer's instruction as an order of the customer. Container selection means for selecting a container in which a plurality of frames to store each product input from the input operation unit are formed, and designation by the input operation unit for each frame of the container selected by the input operation unit Gift box product creation means for creating a gift box product packed with the created products, and gift box product order receiving means for receiving an order for the created gift box product as a customer order.

In the commodity order receiving system configured as described above, for the customer, for example, referring to the container displayed at the store or listed in the catalog and the product also displayed at the store or listed in the catalog, A gift box product in which each desired product is stored in each frame of a desired container can be ordered.

[0010] In addition, for a merchandise seller, various gift box merchandise according to the customer's request can be provided to each customer without increasing the store area and the number of catalog pages, and the service to the customer can be greatly improved.

[0011] In another aspect of the present invention, in the product order receiving system of the invention described above, the created gift box product is posted in a catalog as a public original product, and the public original product operated and input from the input operation unit as a customer order. I try to receive orders.

In the merchandise order receiving system configured as described above, the gift box product unique to the customer created according to the customer's instruction is posted as a public original product in the catalog. In addition, since it is open to an unspecified number of customers, each customer has a wider selection range of products to order.

Still another aspect of the present invention provides a selective flight product selecting means for selecting a selective flight product comprising a plurality of gift candidate products in response to an instruction from an input operation section, with respect to the above-mentioned product order receiving system of the invention. A gift receiving destination inputting means for inputting a gift receiving destination for sending selection request information for each of the gift candidate products constituting the selected selected flight product in response to an instruction from the input operation unit, and a selection request to the input gift receiving destination In accordance with a sending instruction means for outputting an information sending instruction, and a gift candidate product selected with the gift destination in response to an instruction to select a gift candidate product from the gift destination input from the input operation unit, the customer selects the gift candidate product from the customer. And select flight product order receiving means for receiving an order as an order.

In the commodity order receiving system configured as described above, the customer indicates a selected flight commodity composed of a plurality of gift candidate commodities to the gift recipient, and allows the gift recipient to select a desired commodity from the plurality of gift candidate commodities. Therefore, it is possible for the gift receiving party to obtain his / her favorite product, and to provide a product order receiving system that is extremely pleasing to both the customer and the gift receiving party.

[0015]

DESCRIPTION OF THE PREFERRED EMBODIMENTS One embodiment of the present invention will be described below with reference to the drawings. FIG. 1 is a schematic diagram illustrating a schematic configuration of a product order receiving system according to the embodiment. Note that the product order receiving system of this embodiment stores a catalog in DM for each customer in advance.
(Direct mail) or the like, and is incorporated in a mail order system that receives orders for each customer from each customer by telephone.

[0016] A PB installed in the office of a mail order dealer
X (private branch exchange) 1 is connected to a public line network 2.
Each telephone terminal 4 installed at the home of each customer 3 is connected to the public line network 2. A PBX (Private Branch Exchange) 1 adopting a representative telephone number system is connected to a plurality of telephone terminals 6 disposed in an office via a communication line 5. Each telephone terminal 6 has a staff (operator) 7
Is provided with a headset 8 to be worn.

In the vicinity of each attendant (operator) 7, in addition to the telephone terminal 6, a catalog 9 on which sales products are posted and an operation terminal 11 connected to a host device 10 are arranged. Each clerk (operator) 7 sends the catalog number of the product designated by the customer 3 or the product code to the operation terminal in a state where the telephone line 6 of the customer 3 has a communication line with the telephone terminal 4 of the customer 3. Input to 11.

In the host device 10, a communication IF 12 for transmitting and receiving various information to and from each operation terminal 11, a database 13, and an order file 14 are incorporated, and a notice 15 is printed out. And a printer 15 for printing and outputting published original products to the catalog 9. Each operation terminal 11 can arbitrarily access the database 13 in the host device 10 via the communication IF 12 and can write order data directly into the order file 14.

As shown in FIG. 2, in the database 13 of the host device 10, a customer database 17, a product database 18, a makeup box database 19, a public original product file 20, and the like are formed.

In the customer database 17, as shown in FIG. 3, for each customer 3, in addition to personal information such as a customer code, name, address, telephone number, facsimile number, gender, family structure, etc., the information is not disclosed. An original product, a gift recipient list, and the like are stored.

The non-disclosed original product is a product that allows only the customer 3 himself to designate a gift box product made up of a combination of a plurality of products created by the customer 3 instructing a clerk (operator) 7 by telephone. In addition, the gift recipient list includes the name, address, and the like of the gift recipient that delivers the product ordered by the customer 3 at an event determined every year, such as Nakamoto or year-end gift.
A telephone number, a FAX number, and the like.

As shown in FIG. 4, the product database 18 stores, for each product to be sold, a product code of the product,
Product name, price (unit price), type, weight / dimension, catalog N
O and the like are stored. This product database 18
Stored therein is a select flight product including a plurality of gift candidate products.

As shown in FIG. 6, for example, in the makeup box database 19, for each makeup box as a container for storing each product ordered by the customer 3, the makeup box code of the corresponding makeup box, the outer dimensions, The frame size and the like of each frame are stored.

In the published original product file 20,
Information on a plurality of public original products is stored. An open original product is a gift box product consisting of a combination of a plurality of products created by each customer 3 instructing a clerk (operator) 7 by telephone. It is a product that can be done.

That is, as shown in FIG. 5, the public original product file 20 contains, for each public original product, the customer I of the customer 3 who created this public original product.
D, the product name given by the customer 3; the total price of this public original product; a cosmetic box code; the product name and price of each product constituting this public original product; and the public original product adopted (selected) by each customer The number of times of adoption and the like are stored.

As shown in FIG. 8, the catalog 9 previously distributed to each customer 3 by using a DM or the like has a photograph 21, a product name 22, a catalog number 23, and a price for each product to be sold. Etc. are described. The catalog 9 also includes a photograph 21a, a product name 22a, a catalog number 23a,
Each single product composing the published original product and the price and the like are described. That is, on the same catalog 9,
Normal products and published original products are mixedly posted.

Further, in the catalog 9, a plurality of decorative boxes 24 for storing sold products are listed. The decorative box 24 is formed with a plurality of frames 25 for accommodating each product. The catalog 9 also describes each dimension 26 of the decorative box 24 and each frame 25. Further, the catalog 9 also lists a plurality of selected flight products including a plurality of gift candidate products.

FIG. 7 is a block diagram showing a schematic configuration of an operation terminal 11 composed of a computer operated by a clerk (operator) 7.

In the operation terminal 11, an input operation unit 27 including a display 27a, a keyboard 27b, and a mouse 27c, an input screen memory 28, a selected merchandise buffer 29, a gift box merchandise creation buffer 3, and a select flight creation buffer 31 , A communication IF 32 for exchanging various information with the host device 10, an inquiry NO buffer 8
1 and the like are provided.

The input screen memory 28 stores an order input screen 37 shown in FIG. 9, a gift box input screen 38 shown in FIG. 10, and a select service input screen 39 shown in FIG.

As shown in FIG. 9, the order input screen 37 includes an order number area 40, an inquiry number area 41, a customer information area 42, a gift receiving information area 43, and a billing information area 4.
4, a product information area 45 and a total display area 46 are formed. In the product information area 45, a single product code (C
D), an item name, a quantity, a unit, a unit price, and a price are formed. Further, the order input screen 37 is provided with a gift box button 47 and a select flight button 48. The order input screen 37 is mainly used when inputting the customer information area 42 and the gift receiving party information area 43 and when receiving an order for a normal single item.

The gift box input screen 38 is a screen which is activated when the gift box button 47 in FIG. 9 is designated, and which is used to create a gift box product based on a customer's instruction, and is shown in FIG. In the example, a plurality of gift box products 49 can be created. Each gift box product 49 can incorporate, for example, up to four single item products. As shown
Each gift box product 49 has an input box for a cosmetic box code,
An input field of four frames is formed. Further, the gift box product 49 has a single product code (C
D), an item name, a quantity, a unit, a unit price, and a price are formed.

The select flight input screen 39 is activated when the select flight button 48 in FIG. 9 is designated, and is a screen for creating a select flight based on the instruction of the customer 3 and is an example shown in FIG. In, each select flight product 50
Each time, for example, up to three gift candidate products can be registered. Then, for each selected flight product 62a, an area is formed in which the product names of the above three gift candidate products, gift recipient information, and response information of the gift candidate product selection from the gift recipient are written.

In the operation terminal 11 of FIG. 7, the merchandise selection section 33 operates the input operation section 27 according to the instruction of the customer 3.
Is written into the selected product buffer 29. The container selecting unit 34 sets the staff 7 in accordance with the instruction of the customer 3.
Notifies the gift box product creation unit 35 of the makeup box 24 operated and input via the input operation unit 27. The gift box product creation unit 35 writes each product operated and input by the attendant 7 via the input operation unit 27 in accordance with the instruction of the customer 3 in each frame 25 of the previously designated makeup box 24, and stores the gift box product 49. Create and gift box product creation buffer 30
Write to

The original product registration unit 36 stores the gift box product 49 in the gift box product creation buffer 30 designated by the attendant 7 via the input operation unit 27 in accordance with the instruction of the customer 3 as a public original product in the database 13.
Is registered in the public original product file 20.

The select flight creating unit 51 writes the select flight product 50 specified by the attendant 7 via the input operation unit 27 and the gift destination specified by the customer 3 in the select flight generating buffer 31 in accordance with the instruction of the customer 3. .

The inquiry NO input unit 80 writes the inquiry NO of the notification 16 notified from the gift receiving party that has received the notification 16 of the selected flight product into the inquiry NO buffer 81.

The operation terminal 11 having such a configuration is the same as that shown in FIG.
According to the flow charts shown in FIG. 3, FIG. 14, FIG. 15, and FIG.

When the operation terminal 11 is started, the order input screen 37 shown in FIG. 9 is displayed on the display 27a of the input operation unit 27 from the input screen memory 28 (S1). When, for example, a customer code is input based on the instruction of the customer 3 by telephone (S2), the customer 3 has already been registered in the customer database 17 of the database 13 of the host device 10. The customer information such as the name, address, telephone number, and FAX number of the customer is read and written (displayed) in the customer information area 42 of the order input screen 37 (S3). Similarly, the gift receiving party list in the customer database 17 is read out and written (displayed) in a scrolling manner in the gift receiving party information area 43 of the order input screen 37 (S).
4). In this case, the attendant (operator) selects one gift destination designated by the customer 3 with the mouse 27c.

When customer information such as a name, an address, a telephone number, a facsimile number and the like is input based on the instruction of the customer 3 (S
5) Since the customer 3 is not yet registered in the customer database 17 of the database 13 of the host device 10,
The customer information input by the operation is written (displayed) in the customer information area 42 of the order input screen 37 (S6). At the same time, the customer database 17 of the database 13 of the host device 10
Newly register customer information.

Subsequently, when the gift receiving party information such as the name, address, telephone number, FAX number, etc. of the gift receiving party is input based on the instruction of the customer 3 (S7), the inputted inputting the gift receiving party information is input as an order. The information is written (displayed) in the gift receiving destination information area 43 of the screen 37 (S8). At the same time, the corresponding gift receiving party information is registered in the customer database 17 of the database 13 of the host device 10.

When the input processing of the customer information and the gift receiving party information is completed, the selection button of the gift box button 47 or the select flight button 48 is not operated (S9), and the input operation unit based on the instruction of the customer 3 by telephone. When a catalog number, a product code (CD), and a quantity are key-input from 27 (S10), the product name, unit price, and amount of the corresponding product are automatically read from the product database 18 and calculated to calculate the product information area 45 and the total. It is displayed in the display area 46. further,
This product and the quantity are written into the selected product buffer 29 (S
11).

When the selection process of one product is completed, if there is another product to be selected (S12), the process returns to S10.
Wait for the next product selection operation. When the operation of selecting all the products is completed (S12), each product and quantity stored in the selected product buffer 29 are written into the order file 14 of the host device 10 together with the customer information and the gift destination information (S13). .

It is to be noted that the customer 3 can select not only a single item product and a public original product listed in the catalog 9 but also a private original product created by the customer and stored in the customer database 17. .

The selection button pressed in S9 is the same as that in FIG.
In the case of the gift box button 47 at 14, the container selection unit 34 and the gift box product creation unit 35 are activated,
After S15, the process of creating a gift box product is performed. First, a gift box input screen 38 shown in FIG. 10 is displayed and output (S15). When the makeup box 24 is designated based on the instruction from the customer 3 (S16), the code of the makeup box 24 is written in the input area of the makeup box 24 on the gift box input screen 38 (S17). Then, one of the corresponding makeup boxes 24
When one of the frames 25 is designated (S18), the corresponding frame 25 is written in the input area of the next frame of the dressing box 24 specified earlier in the gift box input screen 38 (S19).

In this state, when a catalog CD and a product code of a product to be packed in the corresponding frame 25 of the cosmetic box 24 are input based on an instruction from the customer 3 (S2).
0), this input product is displayed on the gift box input screen 3
8 is written in the product input area of the frame 25 in the makeup box 24 specified earlier (S21). Then, this product is written in the gift box product creation buffer 30 together with the code of the decorative box 24 and the number of the frame 25 (S22).

If there is a frame 25 in which no product is set (S23), the flow returns to S18 and waits for designation of the next frame 25. When the products are set in all the frames 25, the gift box products 49 created in the gift box product creation buffer 30 are written in the order receiving file 14 of the host device 10 together with the customer information and the gift receiving destination information. (S24).

When the registration 1 button 52a on the gift box input screen 38 is clicked with the mouse 27c (S2)
5), the original product registration unit 36 is activated, and the created gift box product 49 is registered as a public original product in the public original product file 20 of the database 13 of the host device 10 (S26).

If necessary, the printer 15 is started up, and this published original product is printed out on the catalog 9.

When the registration 2 button 52b on the gift box input screen 38 is clicked with the mouse 27c (S27), the created gift box product 47 is stored in the customer database 1 of the database 13 of the host device 10.
7 is registered as an undisclosed original product in the area of the corresponding customer (S28).

The selection button pressed in S9 of FIG.
In the case of the selected flight button 48 in S29 of FIG. 15, the selected flight creation unit 51 is activated, and performs the selected flight creation processing in S30 and thereafter. First, the select flight input screen 39 shown in FIG. 11 is displayed and output (S30). When the catalog CD and the amount of one selected flight product are specified based on the instruction from the customer 3 (S31), the product name of the selected flight product 50 is input from the product database 18, and the selected selected flight product 50 is displayed. The plurality of gift candidate commodities to be constituted are read out and displayed (written) in the corresponding area of the select flight input screen 39 (S32).

It is also possible to read out gift candidate commodities in a range of money that can compose the selected select flight product 50 and display them in the corresponding area of the select flight input screen 39 in a scroll format.

When one piece of gift destination information is designated by the instruction of the customer 3 (S33), the designated gift destination is displayed (written) in the gift destination information area of the select flight input screen 39 (S34). . Then, the selected flight product 50 and the gift recipient information are written into the selected flight creation buffer 31 (S3).
5).

If there is still a selected flight product 50 to be selected (S36), the process returns to S31 and waits for the designation of the next selected flight product 50. When the selection of all the selected flight products 50 is completed, each selected flight product 50, each image gift destination information, and the customer information stored in the selected flight creation buffer 31 are written into the order receiving file 14 of the host device 10 (S3).
7). At this point, the response information column of the gift recipient is left blank.

After that, the printer 15 is started up, and the notice 16 to be mailed together with the catalog 9 to each gift receiving destination is printed out (S38). As shown in FIG. 12, the notice 16 includes a sender (name of a mail order company), date and time, destination, subject, and message 16a. The message 16a includes the description of the selected flight product 50 and the inquiry N
O, from the attached catalog 9, select one favorite product from a plurality of gift candidate products constituting the select flight product 50 designated by the client (customer) and send it to the sender (product seller name). For example, it is described that a telephone call is made.

The gift receiving party who has received the catalog 9 and the notification 16 by mail refers to the catalog 9, selects a product, and notifies the mail order dealer of the selection result.

In S39 of FIG. 13, when there is a response of the result of the selection of the product from the gift receiving party, in the processing of S40 to S44 in FIG. The information of this selection result is written in the area.

That is, when there is a response to the selection result of the product from the gift receiving party and the inquiry number described in the notification 16 is input, the inquiry number input unit 80 writes this inquiry number in the inquiry number buffer 81. (S40). The gift receiving party information, ordered merchandise information, customer information, etc. specified by the corresponding inquiry NO previously written from the order receiving file 16 are read out and displayed on the order input screen 37 shown in FIG. 9 (S4).
1).

Next, when the select flight button 48 is pressed (S42), a select flight input screen 39 shown in FIG. 11 is displayed (S43), and the gift candidate product designated by the gift recipient is input as response information, and the input information is input. Is once written in the selected flight selection information file (S44). The contents of the selected flight selection information file are stored in the order file 16 described above.
Write to

In the commodity order receiving system configured as described above, each customer 3 who uses this commodity order receiving system is
Selects a plurality of products to be gifted at home while viewing various products listed in the catalog 9 sent by the DM of the mail-order company. Further, each customer 3 stores the selected plurality of products in the plurality of decorative boxes 2 listed in the catalog 9.
4, one gift box 24 is selected, and a gift box product 49 unique to the customer 3 packed with each selected product in each frame 25 of the makeup box 24 is communicated via its own telephone terminal 6. It can be instructed to a sales representative (operator) 7.

Also, the merchandise seller can provide each customer 3 with various gift box merchandise 49 according to the customer's request without increasing the number of merchandise listed in the catalog 9.
The service for the customer 3 can be greatly improved.

The gift box merchandise 49 created according to the instruction of the customer 3 is provided based on the instruction of the customer 3.
Since the original product is published in the catalog 9, the product is published to an unspecified number of customers 3 who see the catalog 8, and each customer 3 has a wider selection range of products to order.

Further, the number of times of adoption of the published original product is counted, and additional services such as incentives can be provided to the customers who have created the published original product according to the number of adoptions.

Further, the customer 3 can designate a select flight product 50 including a plurality of gift candidate products. The select flight product 50 allows the gift recipient to select a desired product from a plurality of gift candidate products, so that the gift recipient can also obtain his / her favorite product, and is very useful for both the customer 3 and the gift recipient. A pleasing product order system can be provided.

Note that the present invention is not limited to the above-described system. The embodiment system is applied to mail order which receives orders from customers by telephone,
The present invention is not limited to mail-order sales, and can be applied to a system in which a clerk directly receives an order from a customer at a gift reception corner in a department store or a supermarket.

In addition to receiving orders by telephone, it is also possible to receive orders for customers by postcard, letter, facsimile or the like.

[0067]

As described above, in the commodity order receiving system according to the present invention, a customer can easily produce a gift box commodity in which a customer's favorite container is combined with his / her favorite commodity by simple operation. Orders can be made, and even for merchandise sellers, services to customers can be greatly improved with a simple configuration.

Further, the gift box merchandise prepared by each customer instructing a staff member is disclosed to other customers on a catalog. Therefore, even for ordinary customers, the range of product selection is expanded, and usability can be further improved.

Further, the customer designates a select flight including a plurality of gift candidate products, indicates the gift candidate product to the gift recipient, and allows the gift recipient to select a desired product from the plurality of gift candidate products. Therefore, both the customer who is the client and the gift recipient are pleased.

[Brief description of the drawings]

FIG. 1 is a schematic diagram showing a schematic configuration of a commodity order receiving system according to an embodiment of the present invention;

FIG. 2 is a diagram showing storage contents of a database provided in a host device incorporated in the commodity order receiving system;

FIG. 3 is a diagram showing storage contents of a customer database formed in the database;

FIG. 4 is a diagram showing storage contents of a product database formed in the database.

FIG. 5 is a diagram showing storage contents of a public original product file formed in the database.

FIG. 6 is a diagram showing storage contents of a dressing box database formed in the database.

FIG. 7 is a block diagram showing a schematic configuration of an operation terminal incorporated in the commodity order receiving system;

FIG. 8 is a diagram showing the contents of a catalog adopted by the product order receiving system;

FIG. 9 is a diagram showing an order input screen displayed on an operation terminal incorporated in the product order receiving system;

FIG. 10 is a view showing a gift box input screen displayed on an operation terminal incorporated in the commodity order receiving system;

FIG. 11 is a view showing a select flight input screen displayed on an operation terminal incorporated in the product order receiving system;

FIG. 12 is a diagram showing the content of a notice printed out by a host device incorporated in the product order receiving system;

FIG. 13 is a flowchart showing a product order processing operation of an operation terminal incorporated in the product order system.

FIG. 14 is a flowchart showing a product order processing operation of an operation terminal incorporated in the same product order system.

FIG. 15 is a flowchart showing a product order processing operation of the operation terminal incorporated in the same product order system.

FIG. 16 is a flowchart showing a product order processing operation of an operation terminal incorporated in the same product order system.

[Explanation of symbols]

 2 Public telephone network 3 Customer 4 6 Telephone terminal 7 Staff (operator) 9 Catalog 10 Host device 11 Operation terminal 13 Database 14 Order file 15 Printer 16 Notification letter 17 Customer database 18 ... Product database 18 ... Voice box database 20 ... Public original product file 24 ... Voice box 25 ... Frame 27 ... Input operation section 33 ... Product selection section 34 ... Container selection section 35 ... Gift box product creation section 36 ... Original product registration section 51 … Select flight creation department

 ──────────────────────────────────────────────────続 き Continuing on the front page (72) Inventor: Tamotsu Kadowaki 1 Toshiba-cho, Fuchu-shi, Tokyo Toshiba Corporation Fuchu Plant (72) Inventor: Kikuo Yamauchi 66-2 Horikawa-cho, Sai-ku, Kawasaki-shi, Kanagawa Toshiba Engineering (72) Inventor Ichiro Yoshizawa 1-1-1, Shibaura, Minato-ku, Tokyo Toshiba Building Ding Toshiba System Development Co., Ltd. (72) Eiji Toyoda 1-1-1, Shibaura, Minato-ku, Tokyo Toshiba Building Ding Toshiba System Development Corporation F term (reference) 5B049 AA02 BB11 CC02 CC05 CC08 DD01 DD05 EE01 FF02 FF03 FF04 FF09 GG02 GG04 GG07

Claims (3)

[Claims] 1. In a product order receiving system for receiving an order of a product input by an input operation unit based on a customer's instruction as an order of a corresponding customer, the respective products input by the input operation unit should be stored. Container selection means for selecting a container in which a plurality of frames are formed; and a gift box in which each frame of the container selected by the input operation unit is similarly packed with a product specified by the input operation unit. A product order receiving system comprising: a gift box product creating means for creating a product; and a gift box product order receiving means for receiving an order for the created gift box product as an order of the customer. 2. The product according to claim 1, wherein the created gift box product is posted in a catalog as a published original product, and the published original product operated and input from the input operation unit is ordered as a customer order. Product ordering system. 3. A selected flight product selection means for selecting a selected flight product comprising a plurality of gift candidate products in response to an instruction from the input operation unit; and selecting the selected flight product in response to an instruction from the input operation unit. Gift destination input means for inputting a gift destination to which selection request information for each gift candidate product constituting the selected flight product is sent, and transmission instruction means for outputting a transmission instruction for the selection request information to the input gift destination. A select flight receiving the gift destination and receiving the selected gift candidate product as an order from the customer in response to a selection instruction of a gift candidate product from the gift destination input from the input operation unit; The goods order receiving system according to claim 1 or 2, further comprising a goods order receiving means.