JP2002007573A - Diaper supply support method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a method and a device capable of supplying disposal diapers efficiently and economically by enabling a user side of a hospital, care facilities, etc., to order disposable diapers by a quantity, in combination, etc., matching the use state of the facilities. SOLUTION: A support supplier side A receives information T regarding the use state of diapers from a support recipient side A through a network N, and generates proposal information S matching the diaper use state of the support recipient side A according to the information T and presents the proposal information S to the support recipient side A through the network N.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a diaper supply support method and a diaper supply support apparatus which can make a disposable diaper supply method efficient and economical.

[0002]

2. Description of the Related Art
In hospitals, nursing homes, and the like, disposable diapers are widely used from the viewpoints of hygiene and reduction of care burden. Hospitals and nursing care facilities usually purchase disposable diapers on a regular basis. It is very difficult to place an order without any shortage, due to cost issues. As a result, the order quantity of disposable diapers frequently becomes too small or too large.

[0003] When the order quantity is small, it means an additional order, but it takes time and effort for the additional order, and also increases the burden of order and delivery management and inventory management. Is also complicated. Further, the diaper supplier who has received the order is often unfavorable from the viewpoint of efficient diaper supply because the order is often relatively small. On the other hand, if a sufficient amount of disposable diapers is ordered, there is an inconvenience such as an increase in space required for storing diapers.

In recent years, in order to save disposable diapers and further reduce the cost of nursing care, an auxiliary absorbent such as an absorbent pad is disposed on the disposable diaper. However, it is not possible for individual hospitals and nursing homes to order appropriate quantities and combinations of auxiliary absorbers and disposable diapers in consideration of the use of such auxiliary absorbers. It is even more difficult.

Accordingly, an object of the present invention is to enable a user of a diaper in a home, a hospital, a nursing care facility or the like to easily order a disposable diaper having a quantity and a combination suitable for the usage of the diaper, and to provide a diaper supplier. It is an object of the present invention to provide a diaper supply support method and a diaper supply support device that can supply disposable diapers more efficiently and economically.

[0006]

SUMMARY OF THE INVENTION According to the present invention, a support provider receives information on the use of diapers from a support recipient via a network, and based on the information, the support provider receives the information on the diaper usage. The above object has been achieved by providing a diaper supply support method that creates proposal information suitable for a diaper use situation and presents the proposal information to the support recipient via a network. , The first invention means this invention).

Further, according to the present invention, a support provider receives information on a diaper use situation from a support recipient side, inputs the information into a computer, and proposes the information suitable for the diaper use situation of the support recipient side. The above object has been achieved by providing a diaper supply support method which converts the information into information and presents the obtained proposal information to the support recipient side. Invention).

[0008] Further, the present invention provides, via a network,
Use information input means for receiving information on the use status of the diaper from the support recipient side, and convert the information on the use status input by the use information input means into proposal information suitable for the use status of the support recipient side. Proposal information creation means, the proposal information created by the proposal information creation means,
The above object has been achieved by providing a diaper supply support device including a proposal information output means for transmitting the support information to the support recipient via a network. Invention).

[0009]

DESCRIPTION OF THE PREFERRED EMBODIMENTS The present invention will be described below based on preferred embodiments. FIG. 1 is a schematic diagram of an intercommunication system via a network that is preferably used in the embodiment of the present invention, and FIG. 2 is a flowchart schematically illustrating operations of a support recipient side and a support provider side in the present embodiment. . In the information exchange system shown in FIG. 1, the support recipient side A and the support provider side B include a computer (terminal) 1 installed on the support recipient side A and a computer (terminal) installed on the support provider side B. Information can be mutually transmitted and received via the server 2 and a network N such as the Internet which connects the computers 1 and 2 so that they can communicate with each other.

[0010] In the present invention, the support recipient side includes employees, managers, managers, caregivers, etc. of various facilities where diapers are actually used, such as hospitals, nursing homes, homes, and the like. Includes facilities and individuals working for In addition, the support supplier side is a diaper manufacturer or sales agent, such as a diaper supplier who manufactures or sells diapers, or a person who only provides information on diapers without manufacturing or selling diapers. including.

A series of operations of the support receiver side A and the support provider side B in the diaper supply support method of the present embodiment, which is one embodiment of the first and second inventions, will be described in detail with reference to FIGS. I do. First, the support recipient A (hereinafter referred to as the recipient A) connects the support provider B (hereinafter referred to as the supplier B) to a computer (terminal) 1 installed in the facility.
Address on the network (URL: Uniform Resource L
ocator) and accesses the computer (server) 2 on the supplier side B (step 1). The computer (server) 2 of the supplier B who has received the access transmits the input support information for facilitating the input of the information regarding the use state of the diaper to the recipient A who has accessed (step 2). Specifically, an information providing sheet having items of use information and an entry column or a selection column for each item as shown in FIG. 3 is transmitted to the computer 1 of the recipient A. The information providing sheet is displayed on a display screen of the computer 1 by a browser or the like in the computer 1 of the recipient A as shown in FIG.

The receiver A inputs necessary items to the information providing sheet provided by the supplier B, transmits the necessary information to the supplier B via the network N (step 3), and B receives this as information T on the usage status of the diaper on the recipient side A. The information provision sheet includes
As shown in FIG. 3, there are provided columns for inputting items that are generally regarded as important for the use of the diaper (number of replacements, leakage, workability, etc.) and their priorities. The information on items 1 to 11 (current type of diaper used, number of sheets used per day, etc.) of the information providing sheet in FIG. 3 is a preferable example of the information T received by the supplier B.

The computer 2 of the supplier B has a database in which a large number of diaper use plans that have been categorized in advance are stored. In this database, each usage plan and each item described in the information providing sheet are associated with each other, and the computer 2
Has a function of extracting the most suitable use plan or use plan within the allowable range from the database based on the contents of each item. In the present embodiment, the computer 2 checks the contents of the received information providing sheet against this database, and determines that the recipient A has the highest priority among many types of usage plans (exchange). A use plan to be proposed is extracted so as to optimize the items such as the number of times, leakage, and workability (step 4). FIG.
Is an example of the usage plan extracted in this way, and shows a diaper usage plan for one diaper user in one day. This usage plan, as shown in FIG.
It includes diaper quantities, diaper combinations and diaper replacement schedules. The use plan shown in FIG. 4 includes a combination of a disposable diaper and an auxiliary pad arranged on the inner surface of the disposable diaper and used together with the diaper, and a combination of only the auxiliary pad. The diaper change schedule describes the time to change the diapers and the items to be replaced at each time as the diaper change schedule, and the number of disposable diapers and auxiliary pads required at the time of diaper change as the number of diapers. , And the total amount of each disposable diaper and auxiliary pad required for one day.

The extracted use plan (see FIG. 4) is transmitted to the recipient A together with a display for prompting an answer to the use plan, for example, an answer sheet for the proposal contents as shown in FIG. (Step 5). The presented use plan and the answer sheet for the proposed content are displayed on the display screen of the computer 1 as shown in FIGS. 4 and 5 by functions of a browser or the like in the computer 1 of the recipient A. The recipient A examines the presented use plan, inputs necessary items in predetermined columns of the answer sheet while looking at the screen, and selects predetermined symbols a, b, and the like. The information thus input is transmitted to the computer 2 of the supplier B (Step 6).

The computer 2 of the supplier B analyzes the contents of the answer from the support recipient B (step 7), and confirms that the use plan presented by the support recipient has been approved (for example, FIG. (If “Yes” is selected for item 1 “Are you satisfied with the content of the proposal?”)
In step (8), a confirmation slip in which order contents according to the proposed contents are described is transmitted to the recipient A, and the order of the diaper is confirmed with the recipient A (step 8). In response, the recipient A sends an approval or cancellation (including rejection) of the order to the supplier B (step 9), and when the approval of the order is received, the supplier B transmits A delivery center or agency, etc. that actually delivers the goods, such as a delivery center or an agency, so that diapers such as the number and combinations according to the contents of the order are delivered to the recipient A (these are also included in the supplier B). Is given (step 10), and the diaper is delivered to the supplier B in accordance with the instruction. When the order is canceled (including denial), the supplier B cancels the order of the diaper.
In addition, after receiving the evaluation of the proposal contents without providing a column of whether or not there is a request for product delivery with the proposal contents in the answer sheet for the proposal contents, ordering the diaper separately to the recipient side A (Whether or not a product is to be delivered based on the proposal content) may be inquired.

On the other hand, as a result of analyzing the contents of the answer from the support recipient by the computer 2 of the supplier B, if the answer includes a correction request for the presented use plan (for example, the answer sheet of FIG. 5) B. If “No” is selected for item 1 “Are you satisfied with the content of the proposal?”, The correction request items (items 3 and 4 in the answer sheet of FIG. 5) included in the answer The usage plan is corrected with the content as the first priority (step 11). That is, the use plan is extracted again from the database described above, with the correction request item as the first priority. Then, the corrected use plan (re-extracted type use plan) is transferred to the recipient A
(Step 12). In the work of modifying the proposed usage plan, regarding the recipient-requested item that had a higher priority at the time of the first response, if there is no dissatisfaction with the item at the time of responding to the rejection, the item relating to the type of usage plan is within the allowable range. To expand the range. That is, if the item is not fixed at all, the type use plan extraction work will be performed from the beginning, and it is wasteful, and the type use plan modified in this way is a plan that does not meet the recipient's requirements Is most of the time. Incidentally, the modification of the type use plan may be such that each item in the use plan is individually modified so as to meet the request of the support recipient, instead of re-extraction from the database.

When transmitting the corrected usage plan, a display prompting an answer as shown in FIG. 5 is also transmitted. Recipient A considers the modified usage plan and sends the result to supplier B. The correction of the presented usage plan can be repeated until an acknowledgment is obtained from the recipient A, but if the repetition is a predetermined number (for example, three times) or more, the corrected (re-extracted) usage plan is In some cases, the usage plan before the modification does not change, and in that case, the modification work is stopped.

The use plan extraction and the use plan correction will be described in more detail. For example, from the receiving side A, “the diaper is frequently changed” is given the first priority, and “costly” is given the second priority. Is received, the number of diapers and the replacement schedule that are smaller than the amount of diapers used by the recipient described on the information providing sheet are first extracted from the database. Then, the cheapest combination is extracted from the combination of the diaper and the auxiliary pad, only the diaper, only the incontinence pad, and the like. by this,
It is possible to propose a use plan for the use of the diaper satisfying the first priority and the second priority. And if we receive rejection information for this use plan proposal,
If the first reason is "leakage", use is made to expand the permissible range for "number of exchanges" and "cost" in the above database search conditions, and to prevent "leakage" within the range. Extract the plan.

According to the diaper supply support method of the present embodiment, the recipient A of a home, a hospital, a nursing facility, or the like can easily obtain a diaper use plan appropriate for each user's use situation. It is possible to easily order disposable diapers in appropriate quantities and combinations. As a result, on the receiver side A, it is possible to reduce the burden of ordering disposable diapers, accounting for the ordering, and the burden of diaper inventory management. And the like, and there is an advantage that the delivery cost can be reduced.

In the present embodiment, the supplier B
Is displayed on the screen of the computer 1 of the diaper, the usage plan including the diaper quantity, the diaper combination, and the diaper replacement schedule, so that the supplier B can use the image when the diaper is used in accordance with the usage plan. It can be easily recalled, and the suitability of the use plan can be easily determined.

On the supplier side B, the proposal information S
, It is possible to predict the contents of the order in advance, and it is possible to respond quickly and reliably to the actual order.

Further, since information is exchanged with the user via the network N, information can be easily exchanged with a new user. Further, since the exchange of information with a plurality of users is also easy, it is possible to easily accumulate information on the usage status of the diaper user, whereby it is possible to easily improve the database, The reliability of the information to be presented can be further improved.

Next, an embodiment of the diaper supply support device of the third invention will be described. The diaper supply support device of the present embodiment is the computer 2 in the first and second embodiments of the present invention. That is, as shown in FIG. 1, the diaper supply support device 2 of the present embodiment transmits information T regarding the use state of the diaper from the recipient A via the network N to the use information input means 21 and the use information input means. The proposal information creating means 22 for converting the information T about the use situation inputted by the user 21 into a use plan (refer to FIG. 4) as proposal information suitable for the use situation of the support recipient, and the proposal information creation means 22 The proposal information output means 23 for transmitting the use plan created by the above to the recipient side A via the network N is provided.

The use information input means 21 accesses the network N via the modem 24 and a predetermined communication line, and transmits the information T on the use state of the diaper transmitted from the user A to the hard disk or the like in the computer 2. In a predetermined recording medium. The proposal information creating means 22 is mainly composed of an arithmetic device such as a CPU, and is stored in a predetermined recording medium such as a hard disk or a CD-ROM. Using a conversion program to extract plans, information on the usage of diapers T
Is converted into the use plan S to be presented as described above. The proposal information output means 23 accesses the network N via the modem 24 and a predetermined communication line, and outputs the information created by the proposal information creation means 22 to the recipient side A via the network N. I will send it back. The apparatus of the present embodiment includes means for implementing a series of operations performed by the computer 2 on the supplier B side. That is, means for transmitting the input support information to the recipient A (step 2), means for receiving the examination result of the use plan and analyzing the contents of the answer (step 7), and the contents are accepted. In this case, means for confirming the order (step 8), means for correcting the proposal information when the contents include a correction request, and transmitting the corrected proposal information again (steps 11 and 1).
2) A means (Step 10) for receiving a response to the order confirmation and performing predetermined processing according to the content of the response is provided. The description in the first and second embodiments described above is appropriately applied to the points not particularly described in the third embodiment.

The diaper supply support method and diaper supply support device of the present invention are not limited to the above embodiments.

The information T on the usage status of the diaper includes the number of diaper users, the activity of the diaper users, the amount of diaper users excreted, the number of diaper changes at the facility, and the diaper change time at the recipient A. Information about the diaper user's consciousness / life attitude, trouble in excretion care such as removing the diaper by himself, and the information received by the supplier side B can be any of these. It is preferable to include one or more pieces of information, and it is more preferable to include two or more pieces of information. Examples of the information on "activity of the diaper user" include, for example, whether walking is possible or not, a degree of possible exercise, and the like.
Examples of the information on the “diaper user's excretion amount” include the daily amount of urine and / or stool of the diaper user, and the “diaper change frequency of the facility” as the “diaper daily number of the facility”. The number of exchanges is given.

Further, as a method of creating proposal information based on information on the use of diapers or a method of converting information on the use of diapers into proposal information, as in the above-described embodiment, the method is categorized from empirical rules. Proposal information on diaper use is converted to a DB and simply matched in order of priority to extract the best one. In addition, the diaper use situation obtained from empirical rules and the appropriate number of diapers in that use situation Another method of creating (converting) information to be proposed to the user A based on all or a part of the received information T using the relationship information indicating the relationship with the user A or the combination can be used. .

As the above-mentioned related information, information that a pants-type diaper that is easy to move is suitable when walking is possible, and that an expanded type diaper that is easy to care for when walking is difficult is suitable. If the amount of urination per diaper change (the number of daily urinations divided by the number of diaper changes) is less than a predetermined value, it is preferable to combine an auxiliary absorber having a relatively low absorption capacity, and a predetermined value. In the case of exceeding, it is preferable to combine auxiliary absorbers with relatively high absorption capacity, or information that it is not preferable to combine auxiliary absorbers, information on the appropriate size, add the full amount information to the above information, and If the total amount (cost) in comparison with the total amount (cost) in the usage situation greatly exceeds, information or the like excluding the combination can be given.

The use plan as proposal information proposed to the recipient A preferably includes any one or more of diaper quantity, combination, replacement schedule and amount, and includes two or more of these. Are more preferred, and those containing three or more of these are more preferred.
In addition, as a use plan in the case of presenting a use plan as proposal information, as in the above embodiment, a daily diaper use plan for each diaper user may be used, or a period of two or more days. Use plan, a plurality of people's daily use plans, a plurality of people's use plans within a period of two or more days, and the like. The diaper includes various types of absorbent articles used for urine and stool treatment, such as a deployable diaper, a pants-type diaper, and an auxiliary pad (auxiliary absorbent) used together with these diapers in a narrow sense.

Further, the provided information may include information on expected consumption, preferred purchase / use form of facilities, delivery time, and the like. The information on the expected consumption includes the expected consumption of the disposable diaper within a predetermined period (for example, a period until the next order), and the preferable purchase / use form of the facility includes a preferable disposable when viewed as a whole facility. How to combine diapers with auxiliary absorbers, purchase ratio, number of diaper changes, diaper absorption capacity, total price when combined with diaper unit price, replacement schedule, etc. are listed.
Distance to the user and means of transportation and the time required,
Usage status of other users, monthly production volume, and the like are listed.

In the first invention, the proposal information S
May be created without using a computer. In this case, by using the relationship information obtained from empirical rules and indicating the relationship between the diaper use situation and the appropriate number or combination of diapers in the use situation, a proposal is made to the recipient side A. Information S on disposable diapers, such as an appropriate quantity and combination to be made, can be created.

In the second aspect of the present invention, information T on the use of diapers may be received from the recipient A without passing through a network. For example, information may be received by telephone, fax, or the like, and may be input to the computer 2. Further, the network in the first to third inventions is a network other than the Internet, for example, LA
It may be a cable line such as N or CATV, an intranet, or the like.

[0033]

According to the diaper supply support method and the diaper supply support device of the present invention, a user of a diaper such as a hospital or a nursing facility can easily order a disposable diaper such as a quantity or a combination suitable for a diaper use situation. This allows the supply of disposable diapers by diaper suppliers to be more efficient and economical.

[Brief description of the drawings]

FIG. 1 is a schematic diagram of an intercommunication system via a network, which is preferably used for implementing the present invention.

FIG. 2 is a flowchart showing an outline of operations on a support recipient side and a support provider side in an embodiment of a diaper supply support method.

FIG. 3 is a schematic diagram illustrating an example of an information providing sheet.

FIG. 4 is a schematic diagram showing a preferred example of a usage plan as proposal information.

FIG. 5 is a schematic diagram showing an example of an answer sheet for a proposal content.

[Explanation of symbols]

 DESCRIPTION OF REFERENCE NUMERALS 1 computer of support recipient 2 computer of support provider 21 usage information input means 22 proposal information creation means 23 proposal information output means 24 modem N network

 ──────────────────────────────────────────────────の Continuing on the front page (72) Inventor Hidekazu Ito 2606 Kabane-cho, Akaga-cho, Haga-gun, Tochigi Pref. In the Kao Co., Ltd.

Claims (8)

[Claims] 1. A support provider receives information on the use of diapers from a support recipient via a network, based on the information, and proposes information suitable for the diaper use of the support recipient based on the information. And providing the proposal information to the support recipient via a network. 2. The diaper supply support method according to claim 1, wherein the proposal information is a diaper use plan including at least one of a diaper quantity, a combination, a replacement schedule, and a price. 3. The information on the use status is checked against a database in which use plans that are categorized in advance are stored, the best use plan is extracted, and the use plan is presented to the support recipient. A diaper supply support method according to claim 2. 4. Prompting for a response to the presented use plan, analyzing the content of the response from the support recipient side to the response plan, and confirming the approval of the support recipient side in the use plan, The diaper order is confirmed or inquired to the support recipient side, and when the order is approved, the diaper is delivered to the support recipient side in accordance with the contents of the order. A diaper supply support method according to any of the above. 5. Prompting for a response to the presented use plan, analyzing the contents of a response from the support recipient side to the response, and if the response includes a correction request for the use plan, the response The diaper supply support method according to any one of claims 1 to 3, wherein the use plan is corrected with the included correction request item as a first priority, and the corrected use plan is presented to the support recipient again. 6. The diaper supply support method according to claim 1, wherein the information on the use status includes information on items that the support recipient side places importance on the use of the diaper. 7. The support provider receives information on the diaper usage from the support recipient, inputs the information into a computer, and converts the information into proposal information suitable for the diaper usage of the support recipient. Diaper supply support method, wherein the obtained proposal information is presented to the support recipient. 8. A use information input means for receiving information on the use status of the diaper from the support recipient side via a network, and information on the use status input by the use information input means is transmitted to the support recipient side. Diaper supply, comprising: proposal information creation means for converting proposal information suitable for use conditions; and proposal information output means for transmitting the proposal information created by the proposal information creation means to the support recipient via a network. Support equipment.