JP2002007536A5

JP2002007536A5 -

Info

Publication number: JP2002007536A5
Application number: JP2000194914A
Authority: JP
Filing date: 2000-06-23
Publication date: 2005-02-24

Description

【発明の名称】営業店システム [Title of the Invention] Sales office system

【００１６】
（１）顧客データベースが営業店端末に存在するパターン（図４・５＜第１の例＞）、（２）顧客データベースが営業店サーバに存在するパターン（図６・７・８＜第２の例＞）、（３）顧客データベースが地区センタに存在するパターン（図９・１０・１１＜第３の例＞）を示す。[0016]
(1) pattern a customer database is present in the office terminal (4, 5 <first example>), (2) a customer database is located in branch office server pattern (FIG. 6, 7, 8 <Second example>) shows the (3) pattern the customer database resides in the district center (9, 10, 11 <third example>).

【００１７】
図４・５は、第１の例を説明する。[0017]
4 - 5 illustrate the first embodiment.

【００２５】
次に図６・７・８は、第２の例を説明する。[0025]
Next, FIG. 6, 7 and 8, a description will be given of a second example.

【００３６】
さらに図９・１０・１１は、第３の例を説明する。[0036]
Further, FIGS. 9, 10 and 11 illustrate the third example.

【図面の簡単な説明】
【図１】顧客識別媒体例１（通帳）を示す図。
【図２】顧客識別媒体例２（カード）を示す図。
【図３】センサ（営業店入口）を示す図。
【図４】顧客データ検索の流れ＜第１の例＞を示す図。
【図５】顧客データテーブル例＜第１の例＞を示す図。
【図６】顧客データダウンロード＜第２の例＞を示す図。
【図７】顧客データ検索＜第２の例＞を示す図。
【図８】顧客データ削除＜第２の例＞を示す図。
【図９】顧客データダウンロード＜第３の例＞を示す図。
【図１０】顧客データ検索＜第３の例＞を示す図。
【図１１】顧客データ削除＜第３の例＞を示す図。Brief Description of the Drawings
FIG. 1 is a diagram showing a customer identification medium example 1 (passbook).
FIG. 2 is a view showing a customer identification medium example 2 (card).
FIG. 3 shows a sensor (business store entrance).
Figure 4 illustrates a customer data retrieval Flow <first example>.
FIG. 5 shows the customer data table example <first example>.
FIG. 6 shows the customer data download <Second Example>.
[7] The customer data retrieval shows a <Second Example> FIG.
FIG. 8 is a diagram showing a customer data delete <Second Example>.
FIG. 9 is a diagram showing the customer data download <Third example>.
[10] The customer data retrieval shows the <Third embodiment>.
[11] The customer data delete shows the <Third example> Fig.

Claims

First sensor means for reading customer specific information from a medium of a customer visiting a sales store;
Second sensor means for reading customer-specific information from the medium of the customer leaving the sales store;
Based on the customer identification information read by the first sensor means, an identification symbol indicating that the customer of the customer identification information is visiting is set in the customer data, and based on the customer identification information read by the second sensor means And a customer management means for deleting an identification code indicating that a customer of the customer specific information is visiting the customer data.

Claim 1, further comprising
When searching the first customer data in the counter transaction of the sales branch, it is determined whether the first customer data is present in the customer data to which the identification code is set, and it is determined that the first customer data is not present. It has a search means for determining whether the first customer data exists in customer data for which a code is not set.

First sensor means for reading customer specific information from a medium of a customer visiting a sales store;
Second sensor means for reading customer-specific information from the medium of the customer leaving the sales store;
Based on the customer identification information read by the first sensor means, customer data corresponding to the customer identification information is extracted from the database, and based on the customer identification information read by the second sensor means, the customer identification information extracted A sales office system having a visiting customer data extraction means for deleting corresponding customer data.

Claim 3 further comprising
When searching the first customer data in the counter transaction of the sales branch, it is determined whether the first customer data exists in the extracted customer data, and when it is determined that the first customer data does not exist, the first database is searched in the database. And search means for determining whether or not customer data exists.