JP2001306990A - Electronic commerce system, its method, and medium - Google Patents

Abstract

PROBLEM TO BE SOLVED: To effectively execute the settlement of electronic commerce. SOLUTION: A control center 10 separately generates ordering information and settlement information based on ordering from a user terminal 12. Then, the ordering information is transmitted to a user, and when the settlement is completed by the user by using a terminal 16 in a convenience store, the ordering information is transmitted to a shop, and the merchandise is ordered.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

The present invention relates to electronic commerce using a communication network.

[0002]

2. Description of the Related Art Conventionally, various electronic commerce transactions, such as purchase of goods using a communication network such as the Internet, have been performed. In such electronic commerce, for example, products to be traded are posted on a homepage. The user connects to the homepage via his / her terminal via the Internet or the like, selects a product to be purchased, and inputs user information for identifying the user.

[0003] Then, the user inputs a credit number, an ID at a clearing house, and specifies a payment method such as cash on delivery. The operation organization (center) of the homepage orders the product upon completion of such input. The trader who receives the order delivers the product to the user, and receives payment of the fee by the specified settlement method.

[0004] With such a system, it is possible to apply for the purchase of a product that is not present.

[0005]

However, in the above-described system, when a user purchases a product, the information input from the terminal is a business transaction such as name, address, password, product type, delivery destination, and credit number. It is composed of multiple types of information with different functions. Even if this information is received as it is, it is not useful and optimal information for the merchant or settlement institution to proceed with that business. It does not include any content that can be achieved. And
Since the input personal information of the user goes back and forth between parties in electronic commerce such as a merchandise seller and a payment institution, if this information is used as it is, there is no denying that the personal information of the user may leak out. Therefore, there has been a demand for a system and method that can appropriately process an application for purchase of a product from a user and operate the system more efficiently, and more reliably prevent leakage of personal information.

[0006] It is an object of the present invention to provide an electronic commerce system, a method, and a medium for appropriately managing information in electronic commerce and improving the security and certainty of electronic commerce.

[0007]

SUMMARY OF THE INVENTION The present invention is an electronic commerce system using a communication network, comprising: receiving means for receiving user information on a user who purchases a product and application information on the purchased product; Order payment information generating means for individually generating order information necessary for ordering the applied product based on the received user information and application information, and payment information required for the payment of the applied product; and Payment information transmitting means for transmitting, completion information receiving means for receiving payment completion information based on the transmitted payment information, and ordering means for ordering goods based on the order information after receiving the completion information. Features.

The present invention also relates to an electronic commerce system using a communication network, wherein a terminal transmits user information about a user who purchases a product and application information about a purchased product to a center. While receiving the user information and the application information, based on the received user information and application information, order information essential for ordering the applied product, payment information essential for settlement of the applied product,
Individually, and sends the generated payment information to the payment institution, detects payment from the user based on the payment information received by the payment institution, and transmits completion information to the center when the payment completion is detected. Receiving the completion information, the center places an order for goods based on the order information.

The present invention is also an electronic commerce method using a communication network, which receives user information and application information on a purchased product from a user, and based on the received user information and application information, makes a user and the applied product. Identifying and ordering information required for ordering the applied product, payment information required for the payment of the purchased product, a process for generating individually, and a product based on the ordering information after completing payment based on the payment information transmitted to the user. Ordering).

[0010] The present invention is also a medium for recording an electronic commerce program for causing a server to perform electronic commerce using a communication network, wherein the user information is for a user who purchases a product, application information for the purchased product,
And based on the received user information and application information, individually generate order information necessary for ordering the applied product and payment information essential for payment of the applied product, and transmit the generated payment information. An electronic commerce program is recorded for receiving payment completion information based on the transmitted settlement information and, after receiving the completion information, ordering a product based on the order information.

As described above, in the system or method of the present invention, while the user information and the application information are collectively managed by the center, order information and payment information are generated from the user information and the application information, and the payment information is generated. An order is placed based on the order information after the payment based on the payment is completed. In this way, the user information including the user's personal information and the application information related to the user's privacy are managed collectively, and these are processed to efficiently execute the business without including unnecessary information for the merchandise seller and the settlement institution. Therefore, it is possible to provide a product seller or a payment institution with more efficient operations while preventing leakage of personal information of the user to the outside. Further, since the order is placed based on the order information after the settlement of the price based on the settlement information is completed, it is possible to prevent the payment not being paid even though the order is placed.

[0012]

Embodiments of the present invention (hereinafter referred to as embodiments) will be described below with reference to the drawings.

FIG. 1 shows a conceptual diagram of an electronic commerce system according to the present embodiment. The management center 10 manages the electronic commerce system and has a server computer for storing product information. Management center 10
Is connected to the user terminal 12 via a communication line, for example, the Internet, and the user can use the terminal 12 to transmit a request to purchase a necessary product to the management center 10. The terminal 12 can be, for example, a personal computer owned by an individual.

The management center 10 is connected to the network 1
4, it is connected to other user terminals 16, 18, another network 20, or a computer system of a maker 26, a store 28, or a distribution center 30 participating in the electronic commerce system. The network 14 may be the Internet, or may be a network (intranet or extranet) using a dedicated line.

Here, the user terminals 16 and 18
Includes information terminals installed in convenience stores and information terminals installed in customer facilities such as stations and public facilities.

The other network 20 may further have user terminals 22 and 24 connected thereto.
0 may be the Internet or a network formed by a dedicated line. User terminal 22 or user terminal 24
May be a dedicated terminal installed in a predetermined facility, for example, an automobile dealer or the like.

As described above, a plurality of user terminals 12, 1
Each of 6, 18, 22, and 24 is connected to the management center 10 through the network 14, and can transmit a purchase request for necessary products to the management center 10 using any terminal. The merchandise data is supplied from the maker 26 or the store 28 to the management center 10 via the network 14 as appropriate, and when the merchandise of the maker 26 or the store 28 is replaced, the updated merchandise data is updated as necessary. Supplied to Therefore, the management center 10 always stores the latest product information. When the user desires to purchase a product, the user accesses the management center 10 using the terminal 12, for example, and requests provision of product information. Specifically, a URL of a web page on which product information provided by the management center 10 is posted is transmitted, and the management center 10 transmits the URL transmitted from the terminal 12.
Is transmitted to the terminal 12. Terminal 1
In 2, the web page supplied from the management center 10 is displayed using a browser, and the user applies for a required product while checking the product data posted on the web page. Purchase of a product can be performed by clicking on a photograph or data of the product posted on the web page and transmitting the product data to the management center 10. In addition to specifying products on the web page, the user can specify the product name / product number,
It is also possible to enter the number of purchases, the delivery date / time and delivery destination (home and others) and apply for the product.

FIG. 2 is a block diagram showing the configuration of a computer system in the management center 10. The management center 10 includes an input / output unit (input / output interface), a control unit, a product information database, and a member information database. The member information database is
This is a database in which personal information of members who use electronic commerce is stored, and specifically, names, addresses, IDs, passwords, and the like of each member are stored. The merchandise information database is a database that stores information on merchandise supplied from the maker 26 or the store 28. The merchandise information database is posted on a web page and provided to the user.

Here, in the present embodiment, the user can specify a settlement method when applying for a product. That is, a payment method such as paying cash at a cashier at a convenience store can be selected. As a result, even a user who is not registered as a member in advance or a user who does not want to input a credit card number can easily purchase a product. Payment may be made with a credit card at a cash register at a convenience store, or a bank or ATM may be used as long as payment can be made.

When the payment at the convenience store is thus determined, the management center 10 generates payment information necessary for performing payment for the current purchase of the product on the terminal 12. As the settlement information, an ID (job ID) for specifying purchase of a product and a payment amount are preferable.

When the terminal 12 receives the payment information including the job ID and the payment amount, the terminal 12 prints out the payment information. In addition, if a convenience store records the payment information, a floppy (registered trademark) or the like may be used instead of the printout. Further, the payment information may include some additional information in addition to the job ID and the payment amount. However, user information such as a user's name and address, which is basically unnecessary, is omitted.

Then, the user goes to a convenience store with the printed job ID. At the cash register at the convenience store, payment is received from the user based on the payment information, and information on the completion of the payment is transmitted to the management center 10.
In this case, it is preferable to input the payment amount so that the management center 10 can confirm whether the correct amount has been received. Further, by adding a barcode to the payment information to be printed out, the payment information can be input using the POS system.

Here, the payment amount can be omitted from the settlement information. In this case, the management center 10 is accessed from the terminal at the cashier of the convenience store to acquire the payment amount. Then, when the payment is received, the settlement completion information is transmitted to the management center 10.

Upon receiving the settlement completion information, the management center 10 places an order for a product to the store 28 or the like for the first time.

Here, FIG. 3 shows an example of a product information table stored in the product information database in FIG. The products provided by the manufacturer 26 and the store 28 are each provided with a product code, and data on the weight and volume of the product is stored. Further, the position of the product in the store, that is, the shelf address is stored,
Further, the characteristics of each product are also stored. The weight or volume of a product can be determined by multiple purchase requests by the user.
This is data used to determine whether or not these products can be packaged in a single package. Further, the shelf address is used to specify the order indicating the order in which the merchandise should be packed in each merchandise when the merchandise data requested to be purchased by the user is transmitted to the merchant. Note that the characteristics of a product are used to determine whether or not a single package can be made when a plurality of products are requested to be purchased, similarly to the weight and volume. Such information can be provided to the database together with the merchandise from the manufacturer 26 or the store 28.

Based on such a table stored in the product information database, the control unit of the management center 10 generates a product list from the products requested to be purchased by the user and transmits the list to each store. The merchandise requested by the user for purchase is the store 28
, The data sent to the store 28 is:
It is only data necessary for specifying the product requested to be purchased by the user, and does not include the user's personal information. That is, in the present embodiment, the merchandise that is actually delivered to the user is not the store 28 but the delivery center 30 under the management of the management center 10, and the store 28 is not supplied with data specifying the user.

The control unit of the management center 10 creates data on the delivery destination of the user based on the user's name and address stored in the member information database and transmits the data to the delivery center 30. Data indicating some kind of relevance is given between the data on the products to be supplied to the store 28 and the data on the delivery transmitted to the delivery center 30. For example, a job ID or the like can be used as such data.

Then, the store 28 packs the purchased product and ships it to the distribution center 30. Instead of shipping from the store to the distribution center 30, it is also possible to go from the distribution center 30 to the store 28 and pick up the goods packed in the store 28.

Then, the delivery center 30 delivers the product packaging supplied from the store 28 to the user based on the delivery data supplied from the management center 10. The delivery data includes the user name and address together with the job ID. Since the user's personal information is supplied as the delivery destination data only to the delivery center 30 managed by the management center 10, only the data (product list) for specifying the product is supplied to the store 28, There is no possibility that the personal information leaks out of the store 28 or the like.

FIG. 4 shows the overall flow of the processing in this embodiment. First, the user uses the user terminal 12 to apply for a product purchase to the management center 10. This application includes user information and purchased product information. The management center 10 receives this product application,
Generate order information and settlement information. This information includes:
The job ID is commonly used, and the two information items are associated with each other.

Next, the payment information including the generated job ID is transmitted to the user terminal 12, and the payment information is printed out from a printer attached to the user terminal 12.

The user goes to the nearest convenience store with the print of the settlement information and pays the corresponding amount at the cash register.
The information of the settlement completion is transmitted from the convenience store terminal (terminal 16) to the management center 10. Based on this information, the management center 10 knows that the payment has been completed, and then arranges ordering and delivery to the store. Then, the user can receive the product. The delivery destination may be at home, but may be any destination as long as it is specified, and may be received at a convenience store.

When a convenience store terminal is used,
A terminal that performs payment from ordering can be one terminal, and in this case, printout of payment information is not required. Further, the terminal that prints out the payment information can be a different terminal from the terminal that places the order.

As described above, in the present embodiment, the order information and the settlement information are separated, so that the settlement information can omit product information and the like. Further, since these are separated from the delivery information, the user information can be omitted from the ordering information and the settlement information. As a result, unnecessary information leakage can be reduced. In addition, since the center places an order for a product after confirming the completion of the settlement, it is possible to prevent the settlement from being disabled.

Each terminal and the management center are basically constituted by a communicable computer, and the above-described processing is achieved by executing a program stored therein. The storage medium for this program may be any medium such as a hard disk. The program to be installed in each terminal and management center is CDR
Although supplied by various media such as OM, it can be supplied by communication.

[0036]

As described above, according to the present invention,
Since the order information and the settlement information are separated, the settlement information can omit product information and the like. Further, since these are separated from the delivery information, the user information can be omitted from the ordering information and the settlement information. As a result, unnecessary information leakage can be reduced. In addition, since the center places an order for a product after confirming the completion of the settlement, it is possible to prevent the settlement from being disabled.

[Brief description of the drawings]

FIG. 1 is a diagram showing an overall system configuration.

FIG. 2 is a diagram showing a configuration of a management center.

FIG. 3 is a diagram showing a table of a product information database.

FIG. 4 is a diagram illustrating an operation.

[Explanation of symbols]

10 management center, 12, 16, 18, 22, 24 user terminal, 14 network, 26 manufacturer, 28
Stores, 30 delivery centers.

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Claims (4)

[Claims] An electronic commerce system using a communication network, comprising: receiving means for receiving user information on a user who purchases a product, application information on a purchased product; and receiving the user information and the application information. Order payment information generating means for individually generating order information required for ordering the applied product and payment information required for payment of the applied product based on the order information; a payment information transmitting means for transmitting the generated payment information; An electronic commerce system comprising: completion information receiving means for receiving payment completion information based on the transmitted payment information; and ordering means for ordering a product based on the order information after receiving the completion information. 2. An electronic commerce system using a communication network, comprising: user information about a user whose terminal purchases a product;
The center transmits the application information on the purchased product to the center, and the center receives the user information and the application information, and based on the received user information and the application information, order information necessary for ordering the applied product, and When the payment information required for payment is separately generated, the generated payment information is transmitted to the payment institution, and based on the payment information received by the payment institution, the payment from the user is detected, and the payment completion is detected. An electronic commerce system that transmits completion information to the center, and the center receives the completion information and places an order for a product based on the order information. 3. An electronic commerce method using a communication network, comprising the steps of: receiving user information from a user and application information on a purchased product; identifying a user and an applied product based on the received user information and application information; Order information required for ordering products, payment information required for payment of purchased products, a process for generating individually, and a process for placing a product order based on order information after completing payment based on payment information sent to the user An e-commerce method comprising: 4. A medium in which an electronic commerce program for causing a server to perform electronic commerce using a communication network is recorded, wherein user information on a user who purchases a product and application information on the purchased product are received. Based on the received user information and application information, order information required for ordering the applied product and payment information required for the settlement of the applied product are individually generated, and the generated payment information is transmitted. A medium on which is recorded an electronic commerce program for receiving information on the completion of payment based on the information and, after receiving the information on completion, ordering a product based on the order information.