JP2001253513A - Article control device - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an article control device capable of eradicating procedural mistakes and realizing speedy reception of customers and easy for anyone to operate by simplifying its workability. SOLUTION: A holding means 11 holds information concerning a distribution state of an article. Manual means and variation means 21-24 display information held by the holding means, input designated information of a distributing article suitable for a demand and vary information held by the holding means in accordance with the designated information. The holding information concerning the distribution state is varied by the designated information of the distributing article suitable for the demand of a customer, and correction of the holding information is attempted. It is possible to provide an advantageous merit in the aspect of eradication of procedural mistakes and speedy reception of customers in comparison with article control with a handwriting document mainly, and it is possible to simplify workability by dialogical operation by using a GUI screen object.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an article management apparatus, for example, storeless sales of goods and the like, OA (Office).
The present invention relates to an article management apparatus that can be applied to fields such as repair acceptance of equipment and home electric appliances, and arranging repair replacements. In particular, an article management apparatus that systematizes a series of procedures and aims to eliminate loss time and careless mistakes. About.

[0002]

2. Description of the Related Art Today, consumers can select a desired product from a product catalog at hand and place an order by telephone, fax or mail, so that they can purchase a desired product while staying at home. Was. Further, when a failure has occurred in a purchased product, the customer can contact the service base of the product by telephone or the like to receive repair of the product or arrange for a replacement. Such a service brings a special advantage that consumers can save time in purchasing products and requesting repairs. In particular, the above consumers are read as companies (corporations such as corporations operating for-profit businesses). In that case, the ripple effect is great. For the smooth operation of the business, “small” requires office supplies and “large” requires a variety of versatile items from OA equipment and various equipment. This is because it must be timely, and if a trouble occurs in the OA equipment, various equipment, etc., it is necessary to promptly arrange and obtain a replacement in order to minimize the interruption of business.

[0003] A conventional example of the above-mentioned service is not particularly limited, but one for a company will be described. Telephones are indispensable equipment for companies, but today personal computers, copiers, facsimile machines and the like have become indispensable equipment for companies of all types of business regardless of the field. In addition, companies such as factories, broadcasting stations and Internet providers are equipped with more complex and large amounts of general-purpose or special-purpose equipment. Without renewal, the company will not be able to survive intense competition. In preparation for a failure, the manufacturer must be requested to repair the faulty device, and a new spare part (alternative) must be arranged at the same time. On the other hand, a sales company (or a manufacturing company) of the above-mentioned equipment or the like must smoothly accept requests from customers in order to increase customer satisfaction and lead to subsequent sales activities. The device is being devised.

For example, as an example of a procedure for delivering a substitute for a faulty device, a delivery request from a customer is received, the stock in the warehouse is checked, and if the stock is checked, a warehouse is ordered and a delivery company is arranged. It becomes the flow of doing. If a repair request is also received at the same time, securing the resources (human resources and equipment resources) required for the repair is also included in the flow. Such a flow is simple if there are only a few types of devices, but for example, it is extremely complicated for a company that handles a wide variety of devices such as a general manufacturer,
The routine management of goods by hand-written forms is no longer consistent with the actual situation in terms of reliability and immediacy, and it also requires skilled managers in accordance with today's social trends. It is getting worse.

[0005]

Therefore, the above-mentioned conventional article management method (particularly one based on a handwritten form) has a problem in that it is impossible to completely eliminate procedure errors and to realize prompt customer service. Since it is necessary to assign a veteran management staff who can overlook the entire procedure, there are also problems in terms of personnel assignments and labor costs.

SUMMARY OF THE INVENTION The present invention has been made in view of such problems, and the problem to be solved is to realize completeness of procedure errors and quick response to customers, and to simplify operability. It is an object of the present invention to provide an article management apparatus that can be easily used by anyone.

[0007]

SUMMARY OF THE INVENTION According to the present invention, when an article request from a customer is received and the article is delivered, information relating to the delivery status of the article is held, and the held information is displayed. Specifying information of a delivery item conforming to the request is input, and the information held in the holding unit is changed based on the specifying information. In the present invention, the held information relating to the delivery status is changed with the designated information of the delivery item that meets the request from the customer.

[0008]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, according to an embodiment of the present invention, a procedure for delivery of a substitute product according to a request from a customer, and a procedure for picking up a repaired product from the customer and a request for repair are performed if necessary. This will be described with reference to the drawings, taking an article management device as an example.

In the following description, the specification or examples of various details and examples of numerical values, character strings, and other symbols are merely reference for clarifying the idea of the present invention, and all or one of them is referred to. The idea of the present invention should not be limited by parts. In addition, well-known techniques, well-known procedures, well-known architectures, and well-known circuit configurations (hereinafter, “well-known matters”) are not described in detail, but are also for the sake of brevity, It does not intentionally exclude all or some of the matters.

[0010] 1. 1. System Configuration FIG. 1 is a diagram showing an overall configuration of an article management apparatus according to the present embodiment. This device can be used for a wide variety of articles, for example,
The present invention can be applied to a general electronic device maker that manufactures various electronic devices for consumer and business use. In the following description, explanations will be made along this example, but the extension of the idea of the present invention should not be grasped by such an example.

The illustrated article management apparatus can be separately arranged in several departments (or departments; hereinafter, referred to as "sections") in the company. However, here, "separation"
Does not necessarily mean a physical separation. The processing form (typically a server / client type processing form) in which data input / output processing, data storage processing, and the like are performed independently is sufficient.
It may be installed in a single building, floor, room, or the like. However, in the following description,
For the sake of convenience, the discussion will proceed assuming that nationwide deployment is taken into account and that the main parts of the system will be located at appropriate physically separate and independent bases.

In FIG. 1, a data storage management center 1
0 and the data processing centers 20 and 30 correspond to the departments and the like. Further, the repair department 41 and the warehouse 42 are included in the above departments (if they are related departments of the company).
In addition, the transport company 43 is generally not included in the above departments because it uses an external trading company, but if the company has a transport department or has a related transport company, those transport departments or transport companies Are also included in the above divisions.

The two data processing centers 20, 3 shown
0 is allocated to an appropriate base (regardless of whether it is in Japan or overseas) in consideration of its own business base and maintenance cost.
For example, one data processing center 20 shown in the figure is located at a base in East Japan (Tokyo), and the other data processing center 30 is located at a base in West Japan (Osaka). Of course, the number of the data processing centers 20 and 30 may be one or two or more. The geographical arrangement of the data storage and management center 10 is arbitrary (for example, either of the above-mentioned bases may be used). It should be selected and placed.

The data storage management center 10 and the data processing centers 20 and 30 cooperate with a repair department 41, a warehouse 42, a transportation company 43, and the like, and in response to a request () from a customer 44, a replacement product delivery procedure (-). In addition, if necessary, the customer 44 is provided with necessary services including a procedure for picking up a repair product from the customer 44 and requesting repair.

[0015] These services may be paid or free only during a predetermined aftercare period.
In the case of a fee, a profit is generated from the price paid by the customer 44 at each service stage. Business model structure is established.

That is, the “strategic model” of the article management apparatus according to the present embodiment is to provide the customer 44 with a highly reliable alternative ordering and repair ordering service with a short waiting time and no careless mistake. Yes, the “operation model” is a combination of main system elements such as the data storage management center 10 and the data processing centers 20 and 30 with incidental system elements such as the repair department 41, the warehouse 42, and the transportation company 43, and stabilizes them. (Operating 24 hours a day, if possible), and the “revenue model” is based on the payment payment from the customer 44. Therefore, by providing an attractive strategic model to the customer 44 and operating a highly reliable and stable system that can be used at any time, secure high profitability and stabilize the business base. be able to.

The data storage center 10 includes a server machine 11 and a network router 12. The server machine 11 typically uses an Internet protocol (IP
A server machine equipped with a general-purpose OS including a network OS (OS is an abbreviation of an operating system) that supports a network protocol.
It is a highly reliable dedicated server machine that enables time operation. FIG. 2A is a schematic diagram illustrating a protocol structure of the server machine 11. This schematic diagram shows the OSI (Open
System Interconnection) is a simplified version of the basic reference model.
Network interface layer 11a, OS layer (including network OS) 11 in order from the lower layer close to the physical layer
b, the database server service layer 11c and the database table layer 11d are laminated.

The network interface layer 11a performs data control close to the physical layer, such as token ring control and data link control, through the router 12 via the network 45 (for example, LAN: Local Area).
Network and WAN: Wide Area Ne
network or the Internet) and connect to the OS
The layer 11b controls data related to the IP protocol and other network protocols, and also controls the OS layer 11
b) various standard functions or optional functions of the general-purpose OS implemented in the API (Application Program).
It is provided to an upper application layer via a ramble interface.

The database server service layer 11c is O
This is one of the optional services implemented in the application layer in the SI basic reference model, manages the table data implemented in the database table layer 11d, and receives various requests from the network via the OS layer 11b. In addition to referencing and updating the data table, adding a new record, and the like, it transmits the record data indicated by the request to the request source. As an execution entity of this type of server service, for example, SQL (Structured Query La)
A general-purpose database engine that supports a database language called language (language) can be used. Server machine 1 that issues various SQL syntaxes externally
1, the database table layer 11d
Records can be added, updated, deleted, etc. on the client side, and a so-called client / server type system can be constructed. Note that services other than the database service layer 11c described above may be implemented in the application layer of the server machine 11. For example, POP (Post Office Protocol)
ol) or SMTP (Simple Mail Tran)
An e-mail server service that supports S.F.E.

Each of the data processing centers 20 and 30 has a plurality of client machines 21 to 24 (31 to 34).
And a printer 25 (35) and a router 26 (36). Client machines 21-24 (31-3)
4) typically includes a network OS (operating system) that supports the Internet protocol, and is a general-purpose OS (for example, Windows 95) that provides a GUI-compatible event-initiated procedure (program or module) execution environment. / 98
/ NT; each of which is a personal computer or a workstation equipped with Microsoft (registered trademark), and the printer 25 (35) outputs a hard copy of print information from a client machine at each site or outputs the print information in a predetermined form. For example, it is formatted and printed out.

FIG. 2B shows client machines 21 to 2
4 (31-34) is a schematic diagram showing the protocol structure (OS
FIG. 2 is a simplified diagram of an I basic reference model). This structure includes a network interface layer 21a and an OS layer (including a network OS) 21b in order from the lower layer close to the physical layer.
And a database front end layer 21c.

The network interface layer 21a and the OS layer 21b have functions substantially similar to those of the same layer in the protocol structure schematic diagram of the server machine 11 (see FIG. 2A). Database front end layer 2
1c is the client machine 21-24 (21-34)
The database front-end layer 21c includes several GUI screens (also referred to as “Forms”; details will be described later) designed using a GUI-excellent design tool.
The operation target. ), And user actions (such as a character input or a click operation using a pointing device such as a mouse or a touch operation on a touch panel; appropriately referred to as an event) with respect to various “control objects” appropriately arranged in these GUI screen objects. .), A required procedure assigned in advance for each event is called, and the process described in each procedure is executed.

The user operates the client machines 21 to 24
Various GUIs displayed on the display of (31-34)
While interacting with the screen object, the user operates the keyboard and various pointing devices to access the database service layer 11c of the server machine 11, and performs various data operations on the database table layer 11d of the server machine 11 (addition and update of new records, Delete etc.)
By doing so, various tasks required for the article management apparatus according to the present embodiment are realized. The execution services of the client machines 21 to 24 (31 to 34) are not limited to the services of the database front-end layer 21c. For example, when an e-mail service is executed on the server machine 11, a service (MUA: Mail User A) capable of receiving (viewing) the e-mail is available.
gent).

Here, the above-mentioned "control object" is a kind of reusable program module. In particular, various "control objects" for GUI screen design included in advance (or sold separately) with a visual program development tool are used. Parts. For example, VBX (Vi
sual Basic Extension), OCX
(OLE custom control), class library,
Representative examples include remote OLE and ActiveX control. When designing a GUI screen, the screen can be laid out simply by selecting an appropriate control according to the application and pasting the control onto the screen (Form), so that the number of development steps can be greatly reduced. Every control has (all or part of) a programming interface called a property, method or event. These programming interfaces correspond to skeletons in object orientation. Properties define the control's static attributes, methods define the control's behavior, and events define the control's behavior in response to external factors. For example, a typical command button control has two properties and events, so by setting the desired values for these interfaces on the form or code, the static attributes of the command button control and external The operation corresponding to the factor can be arbitrarily programmed. By the way, “True” is set in the “Enable” property of the command button control.
When e "(true value) is set, the command button control can be used and events such as click and double click can be accepted, and any procedure (program) registered in the click event or double click event is executed. Or "Fal
When "se" (false value) is set, the command button control cannot be used (the title display becomes thin), and the execution of the above procedure can be prohibited.

2. Business Flow Next, an overall business flow of the article management apparatus according to the present embodiment will be schematically described. FIG. 3 is a flowchart. In this flow, first, before using the article management apparatus, preparation work for registering necessary data in the database table layer 11d of the server machine 11, for example, input of system user data (step S51), Input (step S52), input of various equipment (hereinafter, referred to as "equipment equipment") data required for repairing the alternative equipment (step S53), a department that manages the alternative equipment and equipment equipment as fixed assets (hereinafter, "fixed asset management") The input of data (step S54) and the input of customer data (step S55) are performed.

After completing the preparation work, the operation of the system is started. During the operation of the system, the client machines 21 to 21 are appropriately operated by the registered system users.
24 (31 to 34) or a part thereof is logged in (step S56). Each system user has one of “administrator” and “general” authority, as described later. In the article management apparatus of the present embodiment, object control according to the user authority at the time of login is performed. For example, for example, an appropriate GUI screen object is selectively opened, or an unnecessary control object is made invisible (the Fas property is set to Visible property).
Set 1se. ) Or disable it (set False to the Enable property). This allows
It is possible to separate the daily routine work item management and the advanced judgment item management from each other.By giving the management authority to experienced personnel and the general authority to others, Appropriate goods management can be performed.

The data table in the database table layer 11d of the server machine 11 preferably has a relational database (RDB) structure. RDB refers to a collection of a plurality of "normalized" data tables, and has a table structure designed to satisfy normalization conditions such as field uniqueness, functional dependency, and field independence. That means. In addition, the uniqueness of the field is defined as a condition that "a table must not include a plurality of fields storing the same type of data" and "each table includes one or more fields of the table. Functional dependency is obtained by satisfying the condition that there must be a unique identifier or primary key ", and for each primary key value there is only one value in any data record Must be present and its value must be related to the subject of the table. " Further, the independence of the fields is obtained by satisfying the condition that "changes must be made to any field (excluding the primary key field) without affecting other fields".

The substitute machine data, equipment machine data, fixed asset management section data, etc., which are initially registered in steps S52 to S54, are linked (also referred to as a relation) in an RDB structure so as to satisfy the above-described normalization condition.
It is mounted on the database table layer 11d of the server machine 11 with an appropriate data structure (step S57).

The system user who is logging on has the required G
While operating the UI screen object, in accordance with the user's authority, reserve an alternative machine / equipment machine (step S58), arrange transportation of the alternative machine / equipment machine (step S59), arrange repair / inspection of the return machine (step S60). ), Confirming the reservation status of the substitute / equipment machine (step S61) or checking the return status of the substitute / equipment machine (step S62).

3. GUI Screen Object Next, the structure of the GUI screen object and its event operation in the article management apparatus according to the present embodiment will be described. Note that the following GUI screen objects are all objects displayed on the display screens of the client machines 21 to 24 (31 to 34).

(1) System User Registration Screen Object FIG. 4 is a view showing a "system user registration" screen object used for new registration, change or deletion of a system user. This object is composed of two form objects (hereinafter, “Form — 0” and “Form — 1”).

(1-1) Form_0 Form_0 is divided into a title bar 61 for displaying an arbitrary title character string (“system user registration” in the figure) and a client area (Client Area) 62. Are laid out with various controls. -User list control 63 This is a control for displaying a list of registered user data. In this control, only one line of the list can be selected, and the selected line (the line of “Patent Hanako” in the figure) is displayed inverted. However, immediately after Form_0 is opened, it is in a non-selected state. When an arbitrary row is selected (on-focused and clicked), an event procedure for enabling the update command button control 65 and the delete command button control 66 (useable property is turned on) is executed. New command button control 64 When this command button is clicked, Form_1 is opened in the new registration mode.

Update command button control 65 When this command button is clicked, an event procedure for opening Form_1 in the update registration mode is executed. The click event procedure of the update command button control 64 may be called from a double click event of the user list control 63. Delete command button control 66 When this command button is clicked, an event procedure for deleting the user data in the selected row of the user list control 63 is executed. Before executing the deletion, it is desirable to display a required inquiry message box (not shown) and take a security measure so that the deletion can be stopped. -Close command button control 67 When this command button is clicked, the close event procedure of Form_0 is executed and Form_0 is executed.
Close.

(1-2) Form_1 Form_1 is a new command button control 64 or an update command button control 6 of Form_0.
5 is called from the click event. Form_1
Is divided into a title bar 68 for displaying an arbitrary title character string (“system user registration” in the figure) and a client area 69, and the following various controls are laid out in the client area 69. -User name text box control 70 Enter the user name in this control. The value of the control is, when Form_1 is opened in the new registration mode,
Null value, Fo when opened in update registration mode
The data (user name) of the selected line of the user list control 63 of rm_0 is entered. -Employee number text box control 71 Enter the user's employee number in this control. The control value is a Null value when Form_1 is opened in the new registration mode, and the user list list control 63 of Form_0 when the form_1 is opened in the update registration mode.
The data (employee number) of the selected row is entered.

User ID text box control 72 This control has a user ID (identification code) of the user.
Enter The value of the control is a Null value when Form_1 is opened in the new registration mode. When the form_1 is opened in the update registration mode, the data (user ID) of the selected row of the user list control 63 of Form_0 is entered. -Password text box control 73 Enter the user's password in this control. The control value is a Null value when Form_1 is opened in the new registration mode, and a user list list control 6 of Form_0 when opened in the update registration mode.
The data (password) of the selected line of No. 3 is entered. Note that the password property of this control is ON (Tru
The input value is replaced with an asterisk (*) and displayed in order to prevent eavesdropping from surroundings. -Administrator option box control 74 for setting user authority If the user authority of the user is "administrator", check this control (the state where a black dot is put in a circle. "Check".) It is grouped with a general-use option box control 75 described later, so that if one of them is checked, the other is unchecked. The group value is an initial value (when “General” is checked) when Form_1 is opened in the new registration mode, and is selected in the selected row of the user list control 63 of Form_0 when opened in the update registration mode. Either one is checked according to the value of the data (authority group). It should be noted that the setting of the control 74 and the change of the value are permitted only to a person having "administrator" authority.

General option box control 75 for setting user authority If the user authority of the user is "general", check this control. It is grouped with the administrator's option box control 74 described above, and if any one is checked, the other is unchecked. The group value is an initial value (when “General” is checked) when Form_1 is opened in the new registration mode, and is selected in the selected row of the user list control 63 of Form_0 when opened in the update registration mode. Depending on the value of the data (authority group), one of them is checked. Note that this control 74
The setting and the value change of are permitted only to those who have "administrator" authority. Affiliation list box control 76 A department to which the user belongs (hereinafter, “affiliation section”) is input to this control. The control value is Fo
When rm_1 is opened in the new registration mode, the value is Null. When opened in the update registration mode, the data (affiliation) of the selected row of the user list control 63 of Form_0 is entered. By clicking the downward triangle button at the right end of this control, a list of affiliations already registered in the system is displayed in advance, and a desired affiliation can be selected and input. E-mail text box control 77 Enter the user's e-mail address in this control. The control value is a Null value when Form_1 is opened in the new registration mode, and contains the data (E-MAIL) of the selected row of the user list control 63 of Form_0 when Form_1 is opened in the update registration mode.
The information (e-mail address) input to the E-MAIL text box control 77 is stored in the server machine 11 and the client machines 21 to 24 (3
It is used in the e-mail service of 1-34).・ Registration command button control 78 When this command button is clicked, the input value of each control is registered in the data table, and then Form_1
Execute the event procedure that closes the However, when Form_0 is opened in the new registration mode, a new record is registered. When Form_0 is opened in the update registration mode, the old record is overwritten and updated. Cancel command button control 79 When this command button is clicked, registration is canceled and an event procedure for closing Form_1 is executed. If the value of the control has changed, a message box will be displayed before closing Form_1 (eg, “Data has been changed. Are you sure you want to cancel the registration?”). When the "No" command button of the message box is pressed, the cancel command button 7
9 may be canceled.

Therefore, the “system user registration screen object” (Form — 0, Form —
According to 1), operations of new registration, update and deletion of user data of the article management apparatus according to the present embodiment can be easily performed without error while interacting with the same screen object, and for each user. Appropriate system authority (administrator / general) can be given.

(2) Login Screen Object FIG. 5 is a diagram showing a “login” screen object (hereinafter, referred to as “Form_2”) of the article management apparatus according to the present embodiment. FIG. ,
(B) is a diagram when a user ID and a password are input. In these figures, Form_2 is divided into a title bar 80 for displaying an arbitrary title character string (“login” in the figure) and a client area 81, and the following various controls are laid out in the client area 81. . User ID text box control 82 The registered user ID of the login user (in the figure, "12
3456 "). ・ Password text box control 83 Enter the registered password of the login user. Note that the password property of the control is turned on. -OK command button control 84 When this command button is clicked, authentication processing based on the input values (user ID and password) is performed, and Form_2 is closed when the authentication is passed. The main menu screen object (Form_3 or Form_3 to be described later) corresponding to the “user authority” of the logon user
_4) is executed. Cancel Command Button Control 85 When this command button is clicked, the authentication process is stopped and an event procedure for closing Form_2 is executed.

Therefore, according to the “login screen object” (Form_2) described above, it is possible to authenticate whether or not the user is a registered proper login user, and when the authentication result is OK, the authentication is performed. One of a main menu screen (Form_3 or Form_4) to be described later can be opened according to the authority (administrator / general) of the login user. As a result, it is possible to cause the login user to execute an appropriate processing operation for each authority via the opened main menu screen.For example, for a processing operation having an advanced judgment, only the login user having the administrator authority can execute the processing operation. By permitting, it is possible to reliably avoid mistakes such as erroneous determinations by a login person having general authority.

(3) Main Menu Screen Object FIG. 6 is a diagram showing a “Main Menu” screen object of the article management apparatus according to the present embodiment, and FIG. 6A is a “Main Menu” screen for administrator authority. FIG. 6B is a diagram of an object (hereinafter, referred to as “Form — 3”), and FIG. 6B is a diagram of a “Main Menu” screen object for general authority (hereinafter, referred to as “Form — 4”).

(3-1) Form_3 Form_3 is a screen object operated by a login person having administrator authority. Form_3 is divided into a title bar 86 for displaying an arbitrary title character string (in the figure, “Main Menu (for administrator)”) and a client area 87, and is configured by laying out the following various controls in the client area 87. I have. -End command button control 88 When this command button is clicked, Form_3 is closed (the article management system is ended).・ Special borrow reservation (new) command button control 8
9. When this command button is clicked, a procedure for opening a “special borrow reservation” screen (see FIG. 10) described later in “new registration mode” is executed.・ Special borrow reservation (update) command button control 9
1. When this command button is clicked, a procedure for opening a “special borrow reservation” screen (see FIG. 10) described later in “update registration mode” is executed. -Transport request issuance command button control 92 When this command button is clicked, a procedure for opening a "special loan reservation" screen (see FIG. 10) described later in "transport request print mode" is executed.

Reservation No. Text box control 90 When the "special borrow reservation" screen (see FIG. 10) is opened in the "update registration mode" or "transportation request print mode", the special borrow reservation initial data displayed on the "special borrow reservation" screen is displayed. An identifier (hereinafter, “reservation number”) is input. This reservation No. Is left blank (reservation No.
(The text box control 90 is left blank.) Open the “special borrow reservation” screen (see FIG. 10) in the “update registration mode”.
Or, if you open it in “Transportation request print mode”, the reservation No. A list pop-up window (not shown) is displayed. Can be selected. In this case, the selected reservation No. Is displayed on the "special borrow reservation" screen as an initial value. -Replacement device reservation (new) command button control 93 When this command button is clicked, a procedure is executed to open a later-described "replacement device reservation" screen (see FIG. 7) in the "new registration mode" of the administrator authority. -Alternative machine reservation (update) command button control 95 When this command button is clicked, a procedure for opening a later-described "alternate machine reservation" screen (see FIG. 7) in the "update registration mode" of the administrator authority is executed.・ Reception No. Text box control 94 "Replacement machine mode" screen (see Fig. 7)
, The identifier of the substitute machine reservation initial data displayed on the “substitute machine reservation” screen (hereinafter, “reception number”)
Enter In addition, this reception number. If the “Replacement machine reservation” screen (see FIG. 7) is opened in the “update registration mode” without inputting the “Reception No. text box control 94”, the reception No. A list pop-up window is displayed, and the desired reception N
o. Can be selected. In this case, the selected reception number is selected. Is displayed as an initial value on the “Reservation of substitute machine” screen. Reservation Confirmation Command Button Control 96 When this command button is clicked, a procedure for opening a “substitute machine / special borrow reservation confirmation” screen (see FIG. 14) described later is executed. Return Confirmation Command Button Control 97 When this command button is clicked, a procedure for opening a “substitute machine / special loan return confirmation” screen (see FIG. 16) described later is executed.

(3-2) Form_4 Form_4 is a screen object operated by a login person having general authority. Form_4 is divided into a title bar 100 for displaying an arbitrary title character string (“main menu (for general use)” in the figure) and a client area 101.
1 is configured by laying out the following various controls. -End command button control 102 When this command button is clicked, Form_4 is closed (the article management system is ended).・ Replacement machine reservation (new) command button control 10
3. When this command button is clicked, a procedure for opening a “substitute machine reservation” screen (see FIG. 7) described later in “new registration mode” of general authority is executed. -Replacement machine reservation (update) command button control 10
5. When this command button is clicked, a procedure for opening a “substitute machine reservation” screen (see FIG. 7) described later in “update registration mode” of general authority is executed.・ Reception No. Text box control 104 “Replacement machine reservation” screen (see FIG. 7) is changed to “Update registration mode”
, The identifier of the substitute machine reservation initial data displayed on the “substitute machine reservation” screen (hereinafter, “reception number”)
Enter In addition, this reception number. When the “Replacement machine reservation” screen (see FIG. 7) is opened in the “update registration mode” without inputting the “Reception No. text box control 94”, the reception No. A list pop-up window (not shown) is displayed. Can be selected. In this case, the selected reception number is selected. Is displayed as an initial value on the “Reservation of substitute machine” screen.

Therefore, the two types of “main menu screen objects” (Form — 3 and F
According to orm_4), it is possible to permit only a specific processing operation corresponding to the authority to each of the login persons of the administrator authority and the general authority. Related operations and operations such as confirmation of reservation and confirmation of return) can be prevented from being used by a general authority.

(4) Replacement Machine Reservation Screen Object FIG. 7 shows a “replacement machine reservation” screen object (hereinafter referred to as “For
m_5 ". FIG. Form_5 is
Click event or Form of substitute machine reservation (new) command button control 93 or substitute machine reservation (update) command button control 95 of Form_3
_4 is called from the click event of the substitute machine reservation (new) command button control 103 or the substitute machine reservation (update) command button control 105. F
orm_5 is divided into a title bar 200 for displaying an arbitrary title character string (“alternate device reservation” in the figure) and a client area 201, and a client area 201 is provided.
The following controls are laid out. Model name text box control 202 Designates a "model name" which is one of data search conditions to be displayed in a schedule calendar data sheet control 215 described later. -Scheduled lending date text box control 203 Designates "scheduled lending date" which is one of the search conditions for data displayed in the schedule calendar data sheet control 215 described later. The initial value is the date of the day. Dates before (past in) the day will not be accepted. The button with the up and down arrows provided at the right end of this control is a so-called "spin button", the date is up when you click the up arrow, the date goes down when you click the down button I have. -Own section option box control 204 "Fixed asset management section", which is one of the search conditions for data to be displayed in the schedule calendar data sheet control 215 described later, is designated as "own section" (section to which the logged-in user belongs). It is grouped with the other section option box control 205, and if any one is checked, the other is unchecked. Immediately after Form_5 is opened, a check is made in the “own section”. -Other section option box control 205 "Fixed asset management section", which is one of the search conditions for data displayed in the schedule calendar data sheet control 215 described later, is designated as "other section" (section other than the section to which the login user belongs). I do. It is grouped with the self-section option box control 204 described above.

Alternative machine option box control 206 The "alternate machine / equipment machine" category, which is one of the data search conditions to be displayed in the schedule calendar data sheet control 215 described later, is designated as "alternate machine". It is grouped with the equipment machine option box control 207, and when one of them is checked, the other is unchecked. Immediately after Form_5 is opened, “Alternate machine” is checked.・ Equipment option box control 207 The “alternative / equipment”, which is one of the search conditions for data displayed in the schedule calendar data sheet control 215 described below, is changed to “equipment” (equipment necessary for repair or inspection of the alternative). ). It is grouped with the alternative machine option box control 206 described above. -Own location option box control 208 The "location", which is one of the search conditions for data displayed in the schedule calendar data sheet control 215 described later, is designated as "own location" (article management location to which the login user belongs). It is grouped with the other base option box control 209, and if any one is checked, the other is unchecked. Immediately after the opening of Form_5, the “own base” is checked. However, this check button control can be operated only with administrator authority. When Form_5 is opened with general authority, the local base option box control 208 is invisible or unusable. -Other base option box control 209 The "base" which is one of the search conditions of the data displayed in the schedule calendar data sheet control 215 described later is designated as "other base" (base other than the article management base to which the login user belongs). I do. It is grouped with the own base option box control 208 described above. However, this check button control can be operated only with administrator authority. When Form_5 is opened with general authority, the other base option box control 2
09 is invisible or unusable.

Reservation option box control 2
10 The use mode of Form_5 being opened is designated as a “reservation mode” for reserving a substitute machine or equipment machine. It is grouped with the repair / inspection option box control 211. If you check one of them,
The other check is unchecked. Form_
5 is the reservation mode immediately after the opening. However,
This check button control can only be operated with administrator rights. When Form_5 is opened with general authority, the reservation option box control 210 is invisible or unusable. Repair / Inspection Option Box Control 211 The use mode of Form_5 being opened is designated as “repair / inspection mode” in which repair / inspection of a substitute machine or equipment is arranged. It is grouped with the reservation option box control 210 described above. However, this check button control can be operated only with administrator authority. When Form_5 is opened with general authority, the repair / check option box control 211 is invisible or unusable.

Registration command button control 212 This button control is enabled when one or more data is contained in the reserved equipment list data sheet control 216. When this button control is clicked, the reserved equipment list data Newly register the data in the sheet control 216 (Form_5
Is executed in the “new registration mode” or the update registration (Form_5 is opened in the “update registration mode”). In addition,
In the case of new registration, the registration number is set when data is registered. Are automatically numbered.・ Search command button control 213 When this command button control is clicked, F
orm_5 search condition value (controls 202 to 20)
9) is generated as a search keyword, the SQL search syntax is issued to the server machine 11, the search result data returned from the server machine 11 is received, and a schedule calendar data sheet control 215 described below is received. Executes a procedure that sets the value property of the and displays it in a predetermined format. For example, assuming that the value of the search condition of Form_5 is as shown in the figure, the model name is “AAA-01”, the scheduled lending date is “2000/02/15”, the fixed asset management section is “own section”, the substitute machine / facility All the reservation data corresponding to the machine type “alternate machine” and the site category “own site” are acquired from the server machine 11 and displayed on the schedule calendar data sheet control 215. Batch delete command button control 214 This button control is enabled when one or more data is stored in the reserved equipment list data sheet control 216. Clicking this button control will cause the reserved equipment list data described later to be clicked. A procedure is executed to delete all data in the sheet control 216 at once (cancel reservation). However, when the user logs in with general authority, the reception number of which the reservation has been confirmed on the “Alternate machine / special borrow reservation confirmation” screen (see FIG. 14) described later. And the reception N confirmed to be returned on the “Alternate machine / special borrowed return confirmation” screen (see FIG. 16) described later
o. Are excluded from the deletion. On the other hand, if you are logged in with administrator authority, the reception N confirmed to be returned on the “Alternate machine / special borrowed return confirmation” screen (see FIG. 16) described later
o. Are not deleted. Clicking this batch delete command button control 214 will result in a For
m_5 is in the same state as immediately after opening in the “new registration mode”.

Schedule calendar data sheet control 215 This is a data sheet control for displaying all the reservation data specified by the search condition of Form_5.
The display format is as shown in FIG. FIG.
In (a), the schedule calendar data sheet control 215 includes a detailed information display area 215a for displaying detailed information for each reservation data, and a schedule display area 21 for displaying a schedule for each reservation data.
5b. FIG. 8B is a display example of the detailed information display area 215a, and FIG. 8C is a display example of the schedule display area 215b. According to this example, in the detailed information display area 215a, the model name of the reserved alternative machine or the equipment machine, its standard specification (for example, J: Japanese domestic specification,...) And the serial No. Detailed information such as the fixed asset management section is displayed with a serial number (No.) in units of rows. In the schedule display area 215b, date information for each line of the detailed information display area 215a is displayed. The display format and display contents are as follows.

(Display format) The unit of display (cell) is “day”
It is. The date is displayed at the bottom of the item line, and the month (and year) is displayed at the top of the item line. The day of the week information may be displayed by changing the display color (text color or background color) of the date. The number of cells that can be displayed may be, for example, a total of 100 days from seven days before to three months after the current day as a reference date. Note that the number of cells displayed at a time is determined by the value of the width property of the schedule display area 215b. For example, if the value of the width property is x and the number of cells that fit in x is X, then -n days before the reference date The initial display range may be n + m = X cells from to + m days later. The figure shows an example in which n = 1 (open arrow: reference date). Schedule display area 215b
Is set to “True” (use). By operating this horizontal scroll bar, a date exceeding the value of the width property can be arbitrarily set within the maximum display range (100 days). It can be displayed.

(Display Contents) The reservation status of the equipment is visually displayed in cell units according to the following conditions. ..Set the background color of the cell to yellow to indicate that it is reserved.・ ・ Set the background color of the cell to ocher to indicate the change of the reservation (extension or shortening of the period). In this case, it is preferable to set only the background color of the extended or shortened cells to ocher because the change period can be easily identified.・ ・ Set the background color of the cell to blue to indicate that the reservation is confirmed or on loan.・ ・ Set the background color of the cell to red to indicate the expected return date or repair period. In this case, it is preferable to make only the background color of the excess cell red, because the excess period can be easily identified.・ ・ Give cell background green to indicate repair / inspection.・ ・ Reception No. To indicate which bookings are eligible for,
Makes the cell background dark yellow.・ ・ Reception No. The background color of the cell is set to dark blue to indicate that the reservation is being confirmed or being lent.・ ・ Reception No. The background color of the cell is set to dark green to indicate the repair / inspection subject to the above. ... In order to indicate the start date of the reservation or lending, the range start symbol “<” is displayed in the cell of the corresponding start date. ... In order to indicate the end date of the reservation or lending, a range end symbol “>” is displayed in the cell of the corresponding end date.・ ・ Reception No. In order to indicate the start date of the reservation or lending that is the object of the above, the range end symbol “<<” is displayed in the cell of the corresponding start date.・ ・ Reception No. In order to indicate the end date of the reservation or lending which is the object of the above, the range end symbol “>>” is displayed in the cell of the corresponding end date. ... In order to indicate a case where the start date and the end date of the reservation are the same day (a period of one day), a range symbol “◇” is displayed in the corresponding cell.・ ・ Reception No. In order to represent the case where the start date and the end date of the reservation targeted for are the same day (the period is one day), a range symbol “◆” is displayed in the corresponding cell.

When an arbitrary line in the detailed information display area 215a or the schedule display area 215b is right-clicked (the operation of pressing a right-click button of a pointing device such as a mouse), a pop-up menu for selecting an operation for the data in the line is displayed. indicate. FIG. 9 (a)
Is a diagram illustrating a pop-up menu 215c. The pop-up menu 215c includes a reservation operation release menu 215d for releasing a reservation operation, a reservation start date change menu 215e for changing a reservation start date, and a reservation end date. End date change menu 215 for
f, a screen for displaying reservation information details (Form_7;
Reservation information detail display menu 2 for opening (see FIG. 11)
15g and a reservation deletion menu 215h for deleting (cancelling) a reservation.

· Reserved equipment list data sheet control 216 Schedule calendar data sheet control 21
Among the display data of No. 5, a data list of devices for which a new reservation or a change in the reservation period has been made is displayed. Right-clicking on an arbitrary line displays the "Delete Menu", and the corresponding device can be deleted from the list. When the device is deleted, the background color of the serial number item (No.) of the line changes to red to indicate that the device has been deleted. FIG. 9B shows a display example of the reservation equipment list data sheet control 216. / Reception No. (Reservation No.
Or reception No. ), Model name, standard specification, serial No. , Fixed Asset Management Division, Fixed Asset No. , The scheduled lending date, the scheduled return date, the section to which the reservation person belongs, the reservation date, etc.
o. ) Is displayed.

(Operation Procedure for New Reservation) First, an arbitrary date in the date item of the schedule calendar data sheet control 215 is left-clicked to designate a start date of the reservation (however, an arbitrary day after the date that has not been reserved). I do.
The mouse cursor changes to a selection range state indicating that a reservation operation is being performed. Next, an arbitrary date (however, an arbitrary date after the reservation start date) of the same date item is left-clicked and the end date of the reservation is designated. As a result, the background color of the cell in the designated period changes to the color representing the reservation, the data of the device is added to the reserved device list data sheet control 216 as a new reservation, and the mouse cursor returns to the normal cursor. To indicate the end of the reservation operation mode. Note that another reservation cannot be inserted between the start date and the end date of the reservation. However,
This is possible if the log-in user has administrator authority. In this case, the interposed reservation is added to the reserved equipment list data sheet control 216 as “reservation deletion”.

(Operation procedure for changing the reservation period)
Schedule calendar data sheet control 21
The user right-clicks on an arbitrary line 5 (data line for changing the period) to display a pop-up menu 215c.
Next, the reservation start date change menu 215e or the reservation end date change menu 215 of the pop-up menu 215c
When f is selected, the mouse cursor changes to a range selection cursor indicating that a reservation operation is being performed. Next, an arbitrary date in an item row of the schedule calendar data sheet control 215 is clicked to designate a change date of a reservation start date or a reservation end date. The specified condition is the same as the above-mentioned “operation procedure for new reservation”. By this designation, the background color of the cell in the reservation change period changes to a color indicating the extension of the reservation, and the scheduled lending date or return date of the corresponding device displayed in the reserved device list data sheet control 216 is changed,
The mouse cursor returns to a normal cursor and clearly indicates the end of the reservation operation mode.

(Operation Procedure for Reservation Deletion) First, right-click on an arbitrary line (data line for performing reservation deletion) of the schedule calendar data sheet control 215 to display a pop-up menu 215c. Next, when a reservation deletion menu 215h of the pop-up menu 215c is selected, a message box for confirming reservation deletion is displayed. Then, when the "Yes" button in the message box is clicked, the color display of the data line for which the reservation is to be deleted is cancelled, and the serial number item (No. ) Changes the background color to red to indicate that it has been deleted, and the mouse cursor returns to a normal cursor to clearly indicate the end of the delete operation mode.

(Operation procedure for displaying reservation details) First, right-click on an arbitrary line (data line for displaying reservation details) of the schedule calendar data sheet control 215 to display a pop-up menu 215c. Next, when the reservation details display menu 215g of the pop-up menu 215c is selected, a screen for details display (Form — 7; see FIG. 11) is displayed, and the reservation detailed information on the right-clicked line is displayed on the screen.

Text box control 217 for the borrower belonging section Enter the borrower of the reserved equipment. The initial value is the name of the login user. -Borrower name text box control 218 Enter the department to which the borrower belongs. The initial value is the department to which the login user belongs. -Comment text box control 219 Arbitrary input of a comment (memo, notes, etc.) related to the reservation.・ Reception No. This is blank immediately after the text box control 220 Form_5 is opened in the “new registration mode”. Registration command button control 212
Click on the reception number automatically assigned when clicking Is displayed.

・ Reception date text box control 2
Blank immediately after opening 21 Form_5 in the “new registration mode”. Registration command button control 212
When you click, the date of the day is displayed as the reception date. Blank immediately after the recipient text box control 222 Form_5 is opened in the “new registration mode”. Registration command button control 212
Click on the reception number automatically assigned when clicking The name of the acquirer (login) of is displayed. Blank immediately after the customer name text box control 223 Form_5 is opened in the “new registration mode”. Registration command button control 212
Click on the reception number automatically assigned when clicking Is displayed. Blank immediately after the model name text box control 224 Form_5 is opened in the “new registration mode”. Registration command button control 212
The model name of the reception device when you click is displayed.・ Serial No. This is blank immediately after the text box control 225 Form_5 is opened in the “new registration mode”. Registration command button control 212
Click the serial number of the reception equipment when clicking. Is displayed. Login user text box control 226 The name of the current login user is displayed.・ Updater text box control 227 Reception number currently displayed. The name of the person who registered or changed the reservation data of the last time (the login person at that time) is displayed. However, it is blank immediately after Form_5 is opened in the “new registration mode”. When the registration command button control 212 is clicked, the name of the login user is displayed.・ Update date text box control 228 The reception number currently displayed. The date when the reservation data of the last time was registered or changed is displayed. However, it is blank immediately after Form_5 is opened in the “new registration mode”.
The date when the registration command button control 212 is clicked is displayed.

Therefore, according to the “substitute machine reservation screen object” (Form — 5) described above, the data corresponding to the search condition (the values of the controls 202 to 209) is acquired from the server machine 11 and the schedule calendar data sheet control 215 is obtained. And it is possible to efficiently find only desired data from a large amount of data. In addition, the graphical display of the schedule calendar data sheet control 215 makes it possible to accurately and immediately grasp the reservation status of the equipment.
In addition, by simply performing a required click operation while interacting with the display of the schedule calendar data sheet control 215, data for a new reservation, change of a reservation period, or deletion of a reservation can be displayed on the reserved equipment list data sheet control 216. After confirming the display, the data on the server machine 11 can be changed by clicking the registration command button control 212 or the batch deletion command button control 214. In addition, since the visible property or usable property of some controls is controlled by the login user authority (administrator / general) when opening Form_5, it is possible to prohibit operations that do not conform to the authority.

(5) Special Borrow Reservation Screen Object FIG. 10 shows a “special borrow reservation” screen object (hereinafter “F”).
orm — 6 ”. FIG. Form_6
Is a title bar 300 for displaying an arbitrary title character string (“special borrow reservation” in the figure) and a client area 30.
1 and is configured by laying out the following various controls in the client area 301. -Model name text box control 302 Schedule calendar data sheet control 31
"Model name" which is one of the search conditions for the data displayed in 3
Is specified.・ Scheduled date text box control 303 Schedule calendar data sheet control 31
The user specifies "scheduled date of lending", which is one of the search conditions for the data displayed in No. 3. The initial value is the date of the day. Dates before (past in) the day will not be accepted. The button with the up and down arrows provided at the right end of this control is a so-called "spin button", the date is up when you click the up arrow, the date goes down when you click the down button I have.

Self-section option box control 304 Schedule calendar data sheet control 31
The “fixed asset management section”, which is one of the search conditions for the data displayed in No. 3, is designated as the “own section” (the section to which the login user belongs). Other section option box control 305
When one is checked, the other is unchecked. F
Immediately after the opening of orm_6, the “own section” is checked.・ Other section option box control 305 Schedule calendar data sheet control 31
"Fixed asset management section", which is one of the search conditions for the data displayed in No. 3, is designated as "another section" (a section other than the section to which the login user belongs). It is grouped with the self section option box control 304 described above.・ Alternative machine option box control 306 Schedule calendar data sheet control 31
3 is one of the search conditions for the data to be displayed.
Designate the category of "Equipment machine" as "Alternative machine". It is grouped with the equipment machine option box control 307, and if any one is checked, the other is unchecked. Immediately after Form_6 is opened, “Alternative machine” is checked.・ Equipment machine option box control 307 Schedule calendar data sheet control 31
3 is one of the search conditions for the data to be displayed.
Designate "Equipment machine" as "Equipment machine" (Equipment necessary for repair and inspection of alternative machine). It is grouped with the alternative machine option box control 306 described above.

· Reservation cancel command button control 3
08 This button control can be used when one or more data are contained in the reserved equipment list data sheet control 315 (Enable property is TRUE).
When this button control is clicked, a procedure for canceling the reservation of all data in the reserved equipment list data sheet control 315 is executed.・ Search command button control 309 When this command button control is clicked, F
orm_6 search condition value (controls 302 to 30)
7) is generated as a search keyword, the SQL search syntax is issued to the server machine 11, the search result data returned from the server machine 11 is received, and the value of the schedule calendar data sheet control 313 is set. Execute a procedure that sets the property and displays it in a predetermined format. For example, assuming that the value of the search condition of Form_6 is as illustrated, the model name is “AAA-01” and the scheduled lending date is “20”.
00/02/15 ”, the fixed asset management section obtains all the reservation data corresponding to the“ own section ”and the substitute machine / equipment machine classification of“ substitute machine ”from the server machine 11 and sends the reservation data to the schedule calendar data sheet control 313.・ Registration command button control 310 This button control can be used when one or more data is stored in the reserved equipment list data sheet control 315 (Enable property is TRUE).
When this button control is clicked, the data in the reserved equipment list data sheet control 315 is newly registered as special borrowing (Form_
6 is executed in the "new registration mode", or the procedure for update registration (when Form_6 is opened in the "update registration mode") is executed. In the case of new registration, the reservation No. is used when registering data. Are automatically numbered.・ Transportation Letter Print (A Transport Only) Command Button Control 311 This button control can be used when Form_6 is opened in “Transportation Letter Print Mode” (Enab
When the button property is set to TRUE, and this button control is clicked, the data included in the reserved equipment list data sheet control 315 is used as a transportation note dedicated to the company A (a transportation note dedicated to a specific shipping company).
Execute the procedure to print. However, prior to printing, a print confirmation screen (Form_7; see FIG. 12) is displayed, and actual printing is started when a print button in the screen is pressed.・ Transportation note printing (general purpose) command button control 31
2 This button control is available when Form_6 is opened in “Transportation Printing Mode” (Enab
When the button property is set to TRUE, and this button control is clicked, all data contained in the reserved equipment list data sheet control 315 can be used for general-purpose shipping instructions (in-house shipping instructions or various shipping companies). Execute the procedure to print a complete shipping document. However, prior to printing, the print confirmation screen (F
orm — 9; see FIG. 13), and actual printing is started when a print button in the screen is pressed.

Schedule calendar data sheet control 313 Displays all reservation data specified by the search condition of Form_6. The display format is the same as that of the schedule calendar control 215 (see FIG. 8) mounted on the above-mentioned substitute machine reservation screen (Form_5).
In addition, the display format and display contents are the same as those of the schedule calendar control 215, and thus description thereof will be omitted.・ Reservation No. This is blank immediately after the text control 314 Form_6 is opened in the “new registration mode”. Registration command button control 310
Click on the automatically assigned reservation No. Is displayed. When opening the Form_6 in the “update registration mode”, the reservation No. Is specified (Form
_3 reservation No. Enter the reservation number in the text box control 90. Is input), the reservation No. Is displayed.・ Reserved equipment list data sheet control 315 Schedule calendar data sheet control 31
A data list of the equipment to be newly reserved among the display data of No. 3 is displayed. Right-clicking on an arbitrary line displays the "Delete Menu", and the corresponding device can be deleted from the list. When the device is deleted, the background color of the serial number item (No.) on the line changes to red to indicate that the device has been deleted. Reserved equipment list data sheet control 31
The display example of No. 5 and the operation procedure thereof are the same as those of the reserved equipment list data sheet control 216 mounted on the above-described substitute equipment reservation screen (Form_5), and the description thereof will be omitted.

Text box control 316 for the borrower belonging section The borrower of the reserved equipment is input. The initial value is the name of the login user. -Borrower name text box control 317 Enter the department to which the borrower belongs. The initial value is the department to which the login user belongs. Blank immediately after the customer name text box control 318 Form_6 is opened in the “new registration mode”. Registration command button control 310
Click on the automatically assigned reservation No. Is displayed. -Comment text box control 319 Arbitrary input of a comment (memo, notes, etc.) related to the reservation. Login user text box control 320 The name of the current login user is displayed. -Updater text box control 321 The currently displayed reservation number. The name of the person who registered or changed the reservation data of the previous time (the login person at that time) is displayed. However, it is blank immediately after Form_6 is opened in the “new registration mode”. When the registration command button control 310 is clicked, the name of the login user is displayed. -Update date text box control 322 The currently displayed reservation number. The date when the reservation data of the last time was registered or changed is displayed. However, it is blank immediately after Form_6 is opened in the “new registration mode”.
The date when the registration command button control 310 is clicked is displayed.

Therefore, according to the “special borrow reservation screen object” (Form — 6) described above, the data corresponding to the search condition (the values of the controls 302 to 207) is acquired from the server machine 11, and the schedule calendar data sheet control 313 is obtained. And it is possible to efficiently find only desired data from a large amount of data. Also, the graphical display of the schedule calendar data sheet control 313 allows
It is possible to accurately and immediately grasp the reservation status of the equipment. Further, by simply performing a required click operation while interacting with the display of the schedule calendar data sheet control 313, it is possible to display the target data for a new reservation, a change in a reservation period, or a reservation deletion in the reserved equipment list data sheet control 315. After confirming the display, by clicking the registration command button control 310 or the reservation cancellation command button control 308, the data on the server machine 11 can be changed. In addition, since the user authority of this Form_6 is set to “administrator”, and special operations of the administrator authority (such as printing of transportation notes and reservation of special borrowing) are concentrated on this Form_6, the user of the general authority Unnecessary execution of a special operation can be avoided, and occurrence of a careless mistake or the like can be reliably prevented.

(6) Substitute machine / special borrow reservation details screen object FIG. 11 is a diagram showing a “substitute machine / special borrow reservation details” screen object (hereinafter referred to as “Form — 7”).
Form_7 is a title bar 400 that displays an arbitrary title character string (“alternate machine / special borrow reservation details” in the figure).
The client area 401 is configured by laying out the following various controls in the client area 401.・ Reservation / Reception No. Text box control 40
If Form_7 is opened from the substitute machine reservation screen (Form_5), the acceptance No. (Reception of selected row of schedule calendar control 215 of Form_5 N
o. ) Is displayed, and when opened from the special borrow reservation screen (Form_6), the reservation No. (Reservation No. of the selected line of the schedule calendar control 313 of Form_6) is displayed. -Scheduled lending date text box control 403 Displays the scheduled lending date of the device. The displayed scheduled lending date is the scheduled lending date of the selected row of the schedule calendar control 215 of the Form_5 when Form_7 is opened from the substitute machine reservation screen (Form_5), and the form_6 when the special lending reservation screen (Form_6) is opened. Schedule calendar control 3
This is the scheduled lending date of the 13 selected rows. -Scheduled return date text box control 404 Displays the scheduled return date of the device. The displayed expected return date is the expected return date of the selected row of the schedule calendar control 215 of Form_5 when Form_7 is opened from the substitute machine reservation screen (Form_5), and the display date of Form_6 when opened from the special borrow reservation screen (Form_6). Schedule calendar control 3
It is the scheduled return date of the 13 selected rows.

Customer name text box control 4
05 Displays the name of the lending customer of the equipment. The customer name displayed is
When Form_7 is opened from the substitute machine reservation screen (Form_5), the customer name in the selected line of the schedule calendar control 215 of Form_5, and when it is opened from the special borrow reservation screen (Form_6).
_6 is the customer name in the selected row of the schedule calendar control 313. -Tenant-affiliated department text box control 406 Displays the tenant-affiliated department of the device. The displayed borrower belonging section displays Form_7 on the substitute machine reservation screen (Form_
When opened from 5), the borrower belongs to the selected row of the schedule calendar control 215 of Form_5, and when opened from the special borrow reservation screen (Form_6), the borrower belongs to the selected row of the schedule calendar control 313 of Form_6. . -Tenant name text box control 407 Displays the tenant name of the equipment. The displayed borrower name is F
When the orm_7 is opened from the substitute machine reservation screen (Form_5), the borrower name in the selected line of the schedule calendar control 215 of the Form_5, and when it is opened from the special borrow reservation screen (Form_6).
_6 is the borrower name of the selected row of the schedule calendar control 313.・ Reserved user section text box control 408 Displays the reserved user section of the device. The displayed reserving unit affiliation section displays Form_7 on the substitute device reservation screen (Form_7).
If it is opened from 5), it is the subscriber section of the selected row of the schedule calendar control 215 of Form_5, and if it is opened from the special borrow reservation screen (Form_6), it is the subscriber section of the selected row of the schedule calendar control 313 of Form_6. .・ Reservation person name text box control 409 Displays the reservation person name of the device. The displayed reservation name is F
When the orm_7 is opened from the substitute machine reservation screen (Form_5), the name of the reserved person in the selected line of the schedule calendar control 215 of the Form_5, and when it is opened from the special borrow reservation screen (Form_6).
_6 is the name of the reserved person of the selected line of the schedule calendar control 313. -Comment text box control 410 Displays comments on the reservation of the equipment. The displayed comment is the comment on the selected line of the schedule calendar control 215 of Form_5 when Form_7 is opened from the substitute machine reservation screen (Form_5), and F when it is opened from the special borrow reservation screen (Form_6).
orm_6 schedule calendar control 31
3 is a comment on the selected line. -Close command button control 411 When this command button is clicked, a procedure for closing Form_7 is executed.

Therefore, according to the “substitute machine / special borrow reservation details screen object” (Form — 7) described above, it is possible to display the detailed information of the substitute machine reservation and the detailed information of the special borrow reservation, and to change the reservation and Can improve the certainty of cancellation

(7) Transport Document Print (A Transport Only) Screen Object FIG. 12 is a view showing a “transportation print (A transport exclusive)” screen object (hereinafter, referred to as “Form_8”).
Form_8 is a title bar 500 that displays an arbitrary title character string (“transportation printing (only for A transport)” in the figure).
And a client area 501, and the following various controls are laid out in the client area 501. Telephone number text box control 502 Look up and display the telephone number of the customer to which the alternative machine is delivered from a separate customer master. If it is not registered in the customer master, enter it manually. Address text box control 503 Look up and display the address of the customer to which the alternative machine is delivered from a separate customer master. If it is not registered in the customer master, enter it manually.・ Company name text box control 504 Displays the customer name of the substitute machine delivery destination. -Department name text box control 505 Look up and display the department name of the customer to which the alternative device is delivered from a separate customer master. If it is not registered in the customer master, enter it manually. -Contact name text box control 506 Displays the contact name (reservation person name) of the customer to which the alternative device is to be delivered. If there are a plurality of reserved devices, the name of the person who reserved the representative reserved device (for example, the first reserved device when the data is sorted) is displayed. -Alternate model name text box control 507 Displays the delivery model name. If you have multiple reservations,
Displays the model name of the representative reserved equipment. Print command button control 508 When this command button control is clicked, a procedure is executed to print out the input information of each of the above-mentioned controls 502 to 507 in the form of transport only for A transport. Cancel Command Button Control 509 When this command button control is clicked, printing is stopped and a procedure for closing Form_8 is executed.

Therefore, according to the “transportation printing (A transport only) screen object” (Form — 8) described above, it is possible to print a transport note in the form of a transport note dedicated to the company A, and to print the transport note on the delivery section. , And can be immediately arranged for transportation.

(8) Transportation Report Printing (General Purpose) Screen Object FIG. 13 is a view showing a “Transportation Letter Printing (General Purpose)” screen object (hereinafter, referred to as “Form — 9”). For
m_9 is divided into a title bar 600 for displaying an arbitrary title character string (“transportation printing (general purpose)” in the figure) and a client area 601. The client area 601 has the following various controls laid out. . Phone number text box control 602 Look up and display the phone number of the customer requesting special borrowed transportation from a separate customer master. If it is not registered in the customer master, enter it manually. Address text box control 603 Look up and display the address of the customer requesting special borrowing transportation from a separate customer master. If it is not registered in the customer master, enter it manually. -Company name text box control 604 Displays the name of the customer who requests transportation for special borrowing. Department name text box control 605 Look up and display the department name of a customer who requests special borrowing transportation from a separate customer master. If it is not registered in the customer master, enter it manually.

Person in charge text box control 606 Person in charge (reservation person name) of customer requesting special borrowing transportation
Is displayed. If there are a plurality of reserved devices, the name of the person who reserved the representative reserved device (for example, the first reserved device when the data is sorted) is displayed. Item name data sheet control 607 Inputs rental machine information for special borrowing (for example, information on the rental machine itself such as a part name, equipment part number and quantity, and incidental information such as a request to install the rental machine). The initial value is input information on the special borrow reservation screen (Form_6).・ Transport date text box control 608 Enter the information (transport date) of the transport source of the special loan. The initial value is that day.・ Reception No. Text box control 609 Enter information (reservation No.) of the transportation source for special borrowing. -Person name text box control 610 Enter information (reservation person name) of the transportation source for special borrowing. -Memo text box control 611 Enter other information (memo writing) of the special borrowing source. The initial value is blank. Preview command button control 612 When this command button control is clicked, a procedure for previewing an article transport request containing the input information of the above controls 602 to 611 on a display is executed. Print command button control 613 When this command button control is clicked, a procedure for printing out an article transport request containing the input information of each of the above controls 602 to 611 is executed. Cancel Command Button Control 614 When this command button control is clicked, printing is stopped and a procedure for closing Form_9 is executed.

Therefore, according to the “transportation printing (general purpose) screen object” (Form — 9) described above, it is possible to print a general-purpose format transport request for a special borrowing request. Just by attaching it to the target article, transportation arrangements can be made immediately.

(9) Replacement Machine / Special Borrow Reservation Confirmation Screen Object FIG. 14 is a view showing an “Alternate Machine / Special Borrow Reservation Confirmation” screen object (hereinafter, referred to as “Form_10”). Form_10 is divided into a title bar 700 that displays an arbitrary title character string (“alternate machine / special borrow reservation confirmation” in the figure) and a client area 701.
The following various controls are laid out in the client area 701. -Reserved device list data sheet control 702 Displays a list of all the devices (except those already returned) that have been reserved on the substitute device reservation screen (Form_5) or the special borrow reservation screen (Form_6) described above. FIG. 15 shows an example of the layout, in which various pieces of information (for example, reservation status, scheduled lending date, scheduled return date, model name, alternative machine / equipment machine class, customer name, etc.) regarding each reserved machine are line-by-line. Each row is provided with three check box controls 702a to 702c operable by the user, "Approve", "Reject", and "Hold". These check box controls 7
02a to 702c are alternatives (checks) in row units
In order to confirm (approve) the equipment reservation of the line, check the check box control 702a at the left end. To reject the reservation (cancel reservation), check the middle check box control 702b.
When the reservation is to be suspended (not to be processed), the check box control 702c on the right is checked.・ Reception / Reservation No. Text box control 70
3 Reception number of the selected line of the reserved equipment list data sheet control 702. (In the case of a substitute machine reservation) or a reservation No.
(For special borrowed reservations). If one reservation includes a plurality of reserved equipment, the reception / reservation N
o. A predetermined message character string (for example, “<< with multiple reservations”) is displayed on the right side of the text box control 703.
> ”) Are displayed in red letters.

Customer name text box control 7
04 Displays the customer name in the selected row of the reserved equipment list data sheet control 702. -Lending period (self) text box control 705 Displays the scheduled lending date of the selected line of the reserved equipment list data sheet control 702. -Lending period (to) text box control 706 Displays the scheduled return date of the selected line of the reserved equipment list data sheet control 702. -Borrower name text box control 707 Displays the borrower name in the selected line of the reserved equipment list data sheet control 702. -Tenant-affiliated department text box control 708 Displays the tenant-affiliated department of the selected line of the reserved equipment list data sheet control 702. -Reservation person name text box control 709 Displays the reservation person name in the selected line of the reservation equipment list data sheet control 702. A text box control 710 for a participant's affiliation section displays the participant's affiliation section on the selected line of the reservation equipment list data sheet control 702.

-Model name text box control 7
11 The model name of the selected line of the reserved equipment list data sheet control 702 is displayed. -Standard specification text box control 712 Displays the standard specification of the selected line of the reserved equipment list data sheet control 702.・ Serial No. Text box control 713 Serial number of selected line of reserved equipment list data sheet control 702 Is displayed.・ Fixed asset No. Text box control 714 Fixed asset No. of the selected line of reserved equipment list data sheet control 702 Is displayed. -Comment text box control 715 Displays the comment of the selected line of the reserved equipment list data sheet control 702. Schedule data sheet control 716 The schedule data of the selected line of the reserved equipment list data sheet control 702 is displayed. The display format is the display format of the schedule display area 215b (FIG. 8).
(See (c)). -Login user text box control 717 Displays the login user name.・ Confirmation command button control 718 Click this button control to display Form_
A procedure for finalizing the operation executed in step 10 (for example, a check operation of each of the check box controls 702a to 702c for approval, rejection, and suspension) is executed.

Therefore, according to the “substitute machine / special borrow reservation confirmation screen object” (Form — 10) described above, the user opens the form — 10 with administrator authority, and looks at the display of the reserved equipment list data sheet control 702 to display the substitute machine. The current status of machine / special borrow reservation can be grasped collectively. By appropriately operating the three check box controls 702a to 702c of the reserved equipment list data sheet control 702, the reservation can be approved, rejected, or held with one touch.

(10) Alternate Machine / Special Borrow Return Confirmation Screen Object FIG. 16 is a view showing an “Alternate Machine / Special Borrow Return Confirmation” screen object (hereinafter, referred to as “Form — 11”). Form_11 is divided into a title bar 800 for displaying an arbitrary title character string (“confirmation of replacement / special loan return” in the figure) and a client area 801.
The following various controls are laid out in the client area 801. Lending base text box control 802 Designates “lending base”, which is one of the search conditions for data to be displayed in the rental equipment list data sheet control 806. Model name text box control 803 Designates “model name” which is one of the search conditions for data displayed in the rental equipment list data sheet control 806.・ Serial No. A text box control 804 specifies “serial No.” which is one of the search conditions for data displayed in the rental equipment list data sheet control 806.・ Fixed asset No. A text box control 805 designates “fixed asset No.” which is one of data search conditions to be displayed in the rental equipment list data sheet control 806.

Rental equipment list data sheet control 806 Of all the equipment data for which reservation has been confirmed, a list of equipment for which the scheduled lending date is earlier than the current day and whose return has not yet been confirmed is determined by the search conditions of Form_11. (The values of the controls 802 to 805). FIG. 17 shows a rental equipment list data sheet control 8
06 is a layout example, and various information (for example, scheduled return date, model name, standard specification, serial No., fixed asset No., customer name, reception / reservation No.
) Are displayed in units of lines, and each line is provided with two check box controls 806a and 806b operable by the user, "return" and "check". These check box controls 806a, 806
b can be independently selected (checked). If it is confirmed that the equipment in the row is returned, the check box control 806a on the left end is checked, and if the repair / inspection of the returned equipment is reserved, the right side is checked. Check the check box control 806b. If the check box control (inspection) 806b on the right side is checked, a new repair / inspection is automatically reserved when a confirmation command button control 809 described later is clicked. -Login user text box control 807 Displays the login user name.・ Search command button control 808 Click this command button to open Form_11
In accordance with the search condition (values of the controls 802 to 805), a procedure for filtering and displaying the display data of the rental equipment list data sheet control 806 again is executed.・ Confirmation command button control 809 Click this button control to open Form_
The operation performed in step 11 (for example, the check operation of the check box controls 806a and 806b for return and inspection) is determined, and a procedure for performing required processing such as reservation of repair / inspection is executed.

Therefore, according to the “substitute machine / special borrowed return confirmation screen object” (Form — 11) described above, the user opens the Form — 11 with administrator authority and looks at the display of the rental machine list data sheet control 806 to display the machine equipment. Can be collectively grasped. Also, the rental equipment list data sheet control 80
6 check box controls 806a, 8
By appropriately operating 06b, it is possible to perform return confirmation and check / repair reservation of returned equipment with one touch.

4. Conclusion As described above, the article management apparatus of the present embodiment connects the data storage management center 10 having the server machine 11 and the data processing center 20 (30) having the client machines 21 to 24 (31 to 34) to the network 45. In addition, the network system and other related departments (repair department 41, warehouse 42, transport company 43, etc.) are operated in cooperation with each other to receive a request for delivery of equipment such as a substitute machine from the customer 44. A business model can be realized in which services such as a delivery procedure and a repair / inspection procedure for returned equipment are provided to the customer 44 in exchange for a price. Applicable to industries where the sale or repair of equipment is a living business, or to industries such as non-store sales Or you can.

Further, the client machines 21 to 24
In (31-34), since necessary article management operations can be performed interactively using various GUI screen objects, it is possible to immediately respond to the request of the customer 44 and to limit operation errors to the utmost. As a result, a highly reliable article management system can be constructed, and as a result, the attractiveness of the business model can be improved and profits can be increased.

The main function of this embodiment is functionally realized by an organic combination of a hardware asset including a microcomputer and software assets such as an OS and various programs. Since the OS and the OS can use general-purpose ones, the essential items indispensable for the present invention are substantially the above-mentioned various GUI screen objects (Form_0 to Form).
That is, it can be said that the program for displaying m_11) is collected. Accordingly, the present invention provides a recording medium, such as a floppy disk, an optical disk, a compact disk, a magnetic tape, a hard disk, or a semiconductor memory, or a component (a unit product) including such a recording medium, in which all of the programs or a main part thereof are stored. And finished or semi-finished products). In addition, the recording medium or the component includes not only a recording medium or a component on a distribution channel itself but also a recording medium or a component on a network that provides only recorded contents.

[0085]

According to the present invention, the held information relating to the delivery status is changed with the specified information of the delivery item conforming to the request from the customer, and the held information can be made more accurate. Therefore, as compared with the article management mainly based on handwritten forms, there are advantageous advantages in terms of completeness of procedure errors and prompt customer service. Further, by performing an interactive operation using the GUI screen object, it is possible to provide an article management apparatus which can simplify the operability and can be easily used by anyone. The efficiency of management up to deletion and repair / inspection can be improved.

[Brief description of the drawings]

FIG. 1 is an overall configuration diagram of an article management device according to an embodiment.

FIG. 2 shows a server machine 11 and a client machine 2
It is a schematic diagram which shows the protocol structure of 1-24 (31-34).

FIG. 3 is a diagram schematically showing an overall business flow of the article management apparatus according to the present embodiment.

FIG. 4 is a system user registration screen object (For
m_0, Form_1).

FIG. 5 is a layout diagram of a login screen object (Form_2).

FIG. 6 shows a main menu screen object (Form_
3, Form_4).

FIG. 7 is a substitute machine reservation screen object (Form_5).
FIG.

FIG. 8 is a display format diagram of a schedule calendar data sheet control 215.

FIG. 9 is a view showing a layout of a pop-up menu 215c and a display example of a reserved equipment list data sheet control 216.

FIG. 10 shows a special borrow reservation screen object (Form_
It is a layout diagram of 6).

FIG. 11 is a layout diagram of an alternative device / special borrow reservation details screen object (Form_7).

FIG. 12 is a layout diagram of a transportation note printing (A transportation only) screen object (Form_8).

FIG. 13 is a transportation print (general) screen object (Fo)
rm_9). FIG.

FIG. 14 is a layout diagram of a substitute machine / special borrow reservation confirmation screen object (Form_10).

FIG. 15 is a reservation equipment list data sheet control 70;
2 is a layout diagram of FIG.

FIG. 16 is a layout diagram of a substitute machine / special loan return confirmation screen object (Form_11).

FIG. 17: Rental equipment list data sheet control 80
6 is a layout diagram of FIG.

[Explanation of symbols]

44 customer, 11 server machine (holding means), 2
1 to 24 client machines (input means, change means, output means), 31 to 34 ... client machines (input means, change means, output means), Form_0 ...
System user registration screen object (GUI screen object), Form_1... System user registration screen object (GUI screen object), Form_
2 ... Log-in screen object (GUI screen object), Form_3 ... Main menu screen object (GUI screen object), Form_4 ... Main menu screen object (GUI screen object), Form_5 ... Substitute machine reservation screen object (GUI screen object) ), Form — 6 ... Special borrow reservation screen object (GUI screen object),
Form_7 ... Substitute machine / Special borrow reservation details screen object (GUI screen object), Form_8 ...
Transit printing (A-only) screen object (GUI screen object), Form_9 ... Transportation printing (general purpose) screen object (GUI screen object), F
orm_10: substitute machine / special borrow reservation confirmation screen object (GUI screen object), Form_11 ...
… Substitute machine / Special borrowed return confirmation screen object (GUI
Screen object).

 ──────────────────────────────────────────────────続 き Continued on the front page F-term (reference)

Claims (8)

[Claims] 1. An article management apparatus for receiving an article request from a customer and performing a procedure for delivering the article, comprising: holding means for holding information on the delivery status of the article; and displaying the information held by the holding means. An article management apparatus, comprising: input means for inputting designation information of a delivery item conforming to the request; and changing means for changing information held in the holding means based on the designation information. 2. An article management apparatus for receiving an article request from a customer and performing a delivery procedure of the article, comprising: holding means for holding information on the delivery status of the article; and displaying the information held by the holding means. Input means for inputting designation information of a delivery item conforming to the request; changing means for changing information held in the holding means based on the designation information; and outputting a delivery instruction based on the designation information. An article management device, comprising: output means. 3. The input means and the change means include a GUI.
(GraphicalUser Interface)
2. The article management apparatus according to claim 1, wherein the article management apparatus is realized by an event procedure in a screen object. 4. The article management apparatus according to claim 2, wherein said input means, change means, and output means are realized by an event procedure in a GUI screen object. 5. A recording medium storing a program for realizing the input means and the change means according to claim 1. 6. A recording medium storing a program for realizing the input means, the change means and the output means according to claim 2. 7. When receiving an article request from a customer and performing a delivery procedure of the article, the information about the delivery status of the article is held, the held information is displayed, and the delivery article conforming to the request is displayed. An article management method comprising: inputting designated information; and changing information held in the holding unit based on the designated information. 8. When receiving an article request from a customer and performing a delivery procedure for the article, information on a delivery status of the article is held, and the held information is displayed and a delivery article conforming to the request is displayed. An article management method, comprising: inputting designated information, changing information held in the holding unit based on the designated information, and outputting a delivery instruction based on the designated information.