JP2001222729A - Failure notifying device for station service device - Google Patents

Abstract

PROBLEM TO BE SOLVED: To automatically notify maintenance personnel of a failure in case the failure takes place in a station service device such as an automatic ticket checking and collecting machine. SOLUTION: This device consists of a failure detecting means detecting a failure state in case the failure occurs in the station service device such as the automatic ticket checking and collecting machine, a calling out means calling to a prescribed place where maintenance personnel is located when the failure is detected, and a transmitting means transmitting the contents of a detected failure state to the prescribed place when the prescribed place answers in response to the calling.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a failure notification device for station equipment, and more particularly, to a mechanism for automatically notifying maintenance staff when a failure occurs in station equipment such as an automatic ticket gate. About things.

[0002]

2. Description of the Related Art Conventionally, when a station equipment such as an automatic ticket gate, an automatic ticket vending machine, or an automatic checkout machine fails and cannot be resolved by a station staff present at the site,
For example, a maintenance worker is stationed, for example, by telephone to a maintenance management company, receiving instructions on how to solve the problem, or requesting the dispatch of a maintenance worker.

[0003]

However, in order to solve the above-described failure of the station equipment, it is necessary to communicate with a place distant from the installation site of the station equipment. If the state is not properly described,
There is a disadvantage that it takes a lot of time to resolve the failure.

[0004] Furthermore, the failure of station equipment at an unmanned station or at an unmanned corner has the disadvantage that it takes time to resolve the failure because no station staff is resident.

SUMMARY OF THE INVENTION The present invention has been made to solve the above-mentioned drawbacks, and an object of the present invention is to enable a maintenance staff to be immediately notified of the content of a failure when a failure occurs in station equipment. To provide a failure notification device for railway station equipment.

[0006]

SUMMARY OF THE INVENTION In order to achieve the above object, a fault notification device for station service equipment according to the present invention detects a fault condition when a fault occurs in station service equipment such as an automatic ticket gate. Failure detecting means, a calling means for calling a predetermined place where maintenance personnel are present when a fault is detected, and a calling means for calling when a predetermined place responds to the call. Transmission means for transmitting the contents of the failed state to the predetermined place. The transmission to the predetermined place is performed via a station control device that manages the station service equipment.

[0007]

Embodiments of the present invention will be described below with reference to the drawings. FIG. 1 is a schematic configuration diagram of a failure notification device for station service equipment according to an embodiment.

In FIG. 1, reference numeral 1 denotes station equipment provided at a certain station, the instep station. Here, the station equipment includes an automatic ticket gate 1a, an automatic ticket vending machine 1b, and an automatic payment machine. 1c is shown.

In FIG. 1, reference numeral 2 denotes a station control device, that is, a so-called station system, which is configured to be able to manage all station equipment installed at the instep station. That is, the station control device 2 performs a tallying process of the entrance / exit data of the automatic ticket gate 1a and the automatic ticket vending machine 1b, like the well-known station control device.
In addition, it is configured to perform a totaling process of sales of the automatic payment machine 1c. The station control device 2 is configured to notify (notify) a maintenance company of a failure state of the station service equipment 1 as described later in detail.

The station control device 2 is configured to be able to collect information on a failure state that has occurred in the station service equipment 1 in addition to the above-described aggregation processing. That is, for example, in the example of the automatic ticket gate 1a, the station equipment 1 has a large number of sensors incorporated therein, and is configured so that a failure state can be detected through the sensors. It is configured to detect a failure state from the output states of these sensors and output the detection to the station control device 2.

In FIG. 1, reference numeral 3 denotes a communication device for connecting the station control device 2 installed in the instep station to a maintenance terminal 4 provided in a maintenance company. That is, the station control device 2 installed at the instep station is connected to the communication terminal 3 installed at the instep station and the communication terminal 5 installed at the maintenance company via the maintenance terminal installed at the maintenance company. 4 is connected.

FIG. 2 is a block diagram showing an electrical configuration. The station control device 2 performs a control process (using a system program and predetermined data such as working data stored in a memory 2a). CPU) 2b. The control unit 2b is connected to the station equipment 1 via the communication control unit 2c.

A communication unit 3 includes a communication control unit 3a for connecting to the station control device 2 and a transmission unit 3 including a telephone unit for connecting to a maintenance company via the public line network L.
b.

The maintenance terminal 4 is composed of a well-known personal computer (personal computer), and although not shown, is provided with an input device such as a display screen and a keyboard.

The communication device 5 comprises a receiving unit 5a comprising a telephone unit for connecting to the public line network L, and a communication control unit 5b for connecting to the maintenance terminal 4.

The control operation of the station equipment fault notification device having the above configuration will be described with reference to the flowchart of FIG.
Now, it is assumed that a failure occurs in the automatic ticket gate 1a at the station A and the automatic ticket gate 1a goes down (Yes at step 100; hereinafter, the step is referred to as "S").

When a failure occurs in the automatic ticket gate 1a, the details of the failure are collected and stored in the memory 2a (S
102). That is, when a failure such as a jam (jam) or an abnormal magnetic head occurs in the automatic ticket gate 1a, the content of the failure state is stored in the memory 2a. Then, when the content of the failure state is stored in the memory 2,
In the communication device 3, a call for calling a maintenance company is performed (S
104).

When the maintenance company is called and the station control device 2 is connected to the maintenance terminal 4 (S106 affirmative), the contents of the fault condition stored in the memory 2a of the station control device 2 are displayed as the station name and the automatic status. The ticket gate 1a is specified and displayed on the display screen of the maintenance terminal 4 (S108). Therefore, the maintenance staff can specifically know the failure state of the automatic ticket gate 1a, and if the failure can be handled by station staff,
Appropriate instructions can be given to station staff. Further, if the failure state involves replacement of parts, it is possible to carry a replacement part and go to a site (in the above example, the instep station) to process the part immediately.

In the above-described example, the station service equipment 1 is shown as being installed at the instep station. However, it is needless to say that station service equipment may be installed at another station. .

Further, although the content of the failure state is displayed on the maintenance terminal 4, it may be displayed on a device such as a portable telephone or a pager carried by maintenance personnel.

[0021]

The fault notification device for station equipment according to the present invention has a fault detecting means for detecting a fault state when a fault occurs in station equipment such as an automatic ticket gate, and a fault detecting means for detecting a fault. Calling means for calling a predetermined place where maintenance personnel are present, and when the predetermined place answers in response to the call, the contents of the detected fault state are sent to the predetermined place. This makes it possible to appropriately notify maintenance personnel of the state of the failure, and to promptly resolve the failure. In addition, when the transmission to the predetermined place is performed via the station control device that manages the station equipment, the failure can be effectively notified.

[Brief description of the drawings]

FIG. 1 is a schematic configuration diagram of a failure notification device for station service equipment according to an embodiment of the present invention.

FIG. 2 is a block diagram showing an electrical configuration.

FIG. 3 is a flowchart illustrating a control operation.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Station service equipment 2 Station control device 3, 5 Communication device 4 Maintenance terminal

Claims (2)

[Claims] 1. A failure detecting means for detecting a failure state of a station equipment such as an automatic ticket gate when a failure occurs, and a predetermined place where a maintenance staff is present when a failure is detected. And a transmitting means for transmitting the content of the detected failure state to the predetermined location when a predetermined location responds to the call. Failure notification device for office equipment. 2. The failure notification device for station service equipment according to claim 1, wherein the transmission to the predetermined place is performed via a station control device that manages the station service equipment.