JP2001189798A - Automatic robot for receiving subscriber telephone - Google Patents

Abstract

PROBLEM TO BE SOLVED: To perform efficient reception by telephone by previously suspecting a sales call or a customer's call. SOLUTION: A personal computer performs decision concerning the sales call or an inconvenient call, voice is issued through a voice output line 12 and, then, a telephone line breaker 6 is controlled by a control line 13 to cut off a telephone line 9. Then the outer line of a telephone line 8 is also cut off so that a telephone is ended. When the telephone is judged to be the necessary one, it is urged that an opposite name or an opposite attribute is announced by a loud speaker 4 to receive a telephone call.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

TECHNICAL FIELD The present invention relates to automation of telephone reception using a telephone number notification of a subscribed telephone.

[0002]

2. Description of the Related Art Conventionally, in a display phone or the like, the name of the other party is informed by voice, or displayed on a screen or the like by text.
Also, certain mischievous calls and calls with no phone number could be automatically blocked.

[0003] However, there has been no function of setting correspondence with various partners in detail, changing the response with an arbitrary word, and then interrupting or connecting.

[0004] When a telephone is determined that the device is not necessary, the device automatically outputs sound to the other party. At this time, the device can select and play a predetermined sound according to the other party. The device automatically shuts down the phone after playing the sound. If the telephone is judged to be necessary, the loudspeaker announces the name and attribute of the other party in the room, connects the telephone, and performs recording, transfer, and mail notification depending on the setting.

[0005]

When the phone rings, the telephone must answer anyone. The telephone number notification shuts off mischievous telephone calls and telephones with no telephone number notification, even if the other party is known in advance, but only a uniform response is possible. Dealing with sales calls or calls from customers in this way also causes discomfort to the other party. According to the present invention, a telephone can be smartly processed by taking a voice response or a blocking method determined for each party.

[0006]

SUMMARY OF THE INVENTION The present invention mainly comprises a program software for discriminating the other party and a telephone line circuit breaker, a voice input / output line, and a loudspeaker interlocked with the program software. To work. The program can create an arbitrary number of lists, and the corresponding person is registered in each list. When you receive a call, you can refer to the list, and if there is a record in the list, you can expect an accurate response by performing the processing specified for that list.

[0007]

DESCRIPTION OF THE PREFERRED EMBODIMENTS The present invention is a system comprising a personal computer, a number notification adapter or modem, a telephone line breaker, a voice input / output line, a loudspeaker, and a telephone.

[0008]

FIG. 1 shows an embodiment of the apparatus of the present invention.

Normally, the 6 telephone line breakers are in a state where 9 telephone lines are cut off. The program software checks which list the incoming caller is on, and if you want to cut off the call, connect the line once with a 6-line telephone circuit breaker.
The message is transmitted to the other party from the audio output line (2) and then cut off by the telephone circuit breaker (6).

[0010] On the other hand, for a partner who wants to accept the call normally, a 6-line telephone circuit breaker does nothing and a telephone via a 10-line telephone line can be used as usual.

According to the present invention, the apparatus automatically processes an unnecessary call even if the call is not received at all, so that it is possible to cut off a call without giving a persistent sales call or an inconvenient partner a discomfort. You won't be bothered by the phone. Moreover, by using a personal computer, it becomes possible to process a large amount of customer data and set attributes.

[Brief description of the drawings]

FIG. 1 is an explanatory diagram showing a method for implementing an automatic telephone reception robot. (Example 1)

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Personal computer 2 Monitor 3 Number notification adapter or modem 4 Loudspeaker 5 Telephone for automatic response 6 Telephone line breaker 7 Telephone or exchange 8 Telephone line outside line 9 Telephone line 10 Telephone line 11 Voice input line 12 Voice output line 13 Control line 14 Control line

Claims (1)

[Claims] 1. An apparatus using a personal computer can automatically determine and process a voice call, a blocking method, and a connection method that are determined in detail for each incoming call or each attribute of the incoming call. As a result, a company or home can respond to a sales call or an inconvenient partner with a voice recorded in advance, and then automatically cut off the call. In addition, the telephone of the necessary partner is normally connected. These are controlled by a personal computer, and a response message and a response method can be set individually or for each group having an arbitrary attribute.