JP2001168959A - Telephone system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a telephone system, that can properly reply speech contents without the need for a voice output by a telephone operator, with respect to an incoming call. SOLUTION: A vice reply storage section 6 stores reply contents in a plurality of voice data, such as 'Yes' and 'No', and a '1' of a ten-key of an operation section 4 can select 'Yes' and a key '2' can select 'No'. At the arrival of an incoming call, the operator depresses a mechanism key to shift the mode of the telephone set to a finger chat mode, where a reply is made by storage contents of the voice reply storage section 6. Then the operator depressed the key '1' or '2' to transmit a voice signal denoting 'Yes' or 'No' via an antenna 9 from a transmission reception section with respect to the speech contents from the opposite party. Thus, the operator can reply the incoming call without making utterance.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a telephone device such as a stationary telephone device, a wireless telephone device, and a portable telephone device,
The present invention relates to a telephone device that can respond with built-in voice data.

[0002]

2. Description of the Related Art In a conventional telephone device, it is common to respond to an incoming call by voice. However, there is a problem that it is difficult for a telephone operator to answer and answer a call received during work in a quiet office or the like because the surrounding silence is broken. It's also interesting to ignore the incoming call and not go off-hook.
If you have an answering machine, you can take any action, but you have to call again depending on the message, and the message does not always enter. There is a problem that the response by the short mail is difficult to remember, and it is not known whether the sender has viewed the mail.

[0003] Such a problem is not limited to a telephone device installed in an office. In addition, a telephone device is generated not only in a wired stationary type but also in a child device wirelessly connected to a parent device, a mobile phone, or a telephone mounted on a facsimile device or the like. In particular, mobile phones
Regardless of where you receive the call. In some cases, it is impossible for the operator to respond to the call by speaking out when there is an incoming call, such as in a car such as a train, listening to a lecture, a meeting, or a class.

In the wireless telephone device described in Japanese Patent Application Laid-Open No. 10-164657, a plurality of incoming call rejection reason messages input by a microphone are stored in advance.
Then, by specifying means such as key input from the operation unit,
When one of a plurality of incoming call rejection reason messages is designated and there is an incoming call, the designated incoming call rejection reason message is transmitted to the calling side.

[0005] The transmission / reception device described in Japanese Patent Application Laid-Open No. 8-18480 also responds to an incoming call by notifying the other party of the situation when it cannot respond immediately to the transmission from the other party. Is what you do.

The portable terminal device described in Japanese Patent Application Laid-Open No. 10-173743 also transmits a message selected from a plurality of messages for reasons why the conversation cannot be performed when the conversation cannot be performed due to crowding or during a meeting. By doing so, it corresponds to an incoming call.

[0007] In these conventional telephone apparatuses, when an incoming call cannot be answered aloud, the telephone apparatus responds with a response message stored in advance. Therefore, it is not necessary for the operator to answer aloud, but since the content of the call from the calling side is ignored, no response is made to the content of the call. Because of the unilateral circumstances described above, the response to the contents of the call is refused, and it cannot be said that the response is less kind than the answering phone.

[0008]

SUMMARY OF THE INVENTION The present invention has been made in view of the above-mentioned circumstances, and provides a telephone device capable of appropriately answering the contents of a telephone call without making an incoming telephone operator speak. It is intended to do so.

[0009]

According to a first aspect of the present invention, in a telephone apparatus, a storage means for storing response contents of a plurality of voice data, and a selection means for selecting the response contents stored in the storage means. And transmitting means for transmitting a signal based on the response content selected by the selecting means, wherein the response content includes at least a response content meaning affirmation and a response content meaning negation. Is what you do.

A second aspect of the present invention is the telephone apparatus according to the first aspect, wherein the response content includes a response content meaning cancellation.

According to a third aspect of the present invention, in the telephone device according to the first or second aspect, the response content includes a response content meaning an increase and a response content meaning a decrease. It is.

According to a fourth aspect of the present invention, in the telephone device according to any one of the first to third aspects, the response content includes a response content meaning a quantity. .

According to a fifth aspect of the present invention, in the telephone device according to any one of the first to fourth aspects, there is provided an operation means for shifting to a mode in which a response is made based on the response content stored in the storage means. It is characterized by the following.

According to a sixth aspect of the present invention, in the telephone device according to any one of the first to fifth aspects, the selection means is constituted by only a numeric keypad and a symbol key. is there.

According to a seventh aspect of the present invention, in the telephone device according to any one of the first to sixth aspects, a message indicating that a response is made in a mode in which a response is made according to the response content stored in the storage means is transmitted. It is characterized by doing.

According to an eighth aspect of the present invention, in the telephone device according to any one of the first to seventh aspects, at least a part of the response content is assigned to a predetermined meaning content. It is assumed that.

According to a ninth aspect of the present invention, there is provided the telephone device according to any one of the first to eighth aspects, further comprising a storage unit for storing a call history.

[0018]

DESCRIPTION OF THE PREFERRED EMBODIMENTS FIG. 1 is a schematic configuration diagram for explaining an example of an embodiment of a telephone device according to the present invention. In the figure,
1 is a control unit, 2 is a voice input unit, 3 is a voice output unit, 4 is an operation unit, 5 is an incoming call notification unit, 6 is a response signal storage unit, 7 is a display unit, 8 is a transmission / reception unit, and 9 is an antenna. .

In this embodiment, the present invention is applied to a portable telephone. The control unit 1 includes a CPU, ROM, R
An AM is provided, and the CPU controls the entire apparatus so as to perform a predetermined operation according to a program stored in the ROM. The voice input unit 2 has a microphone, and can be used to input voice for making a call with the other party by voice and also to input a response signal of voice data described later to the response signal storage unit 6. Can be done. The voice output unit 3 has a sound generator such as a speaker or an earphone, so that the operator can hear a voice call from the other party. An audio signal for transmitting the audio data selected from the response signal storage unit 6 described later from the transmission / reception unit 8 may also be output from the audio output unit 3 so that the operator can hear the audio signal.

The operation unit 4 includes ten keys, that is,
Up to ten numeric keys, symbol keys such as "*" and "#", a hook key, a power switch key, and other appropriate function keys such as a menu key, a clear key, and a telephone directory key may be included. Furthermore, in the present invention, a function key is provided for shifting to a mode in which a response is made by a response signal stored in the response signal storage unit 6 or returning to a response mode using a normal voice input by the voice input unit 2. ing. Further, by selecting an input mode, it is possible to input characters assigned to the numeric keypad.

In this specification, a mode in which a response is made by the response signal stored in the response signal storage unit 7 is called a “finger chat mode”, and a response mode using normal voice input from the voice input unit 2 is referred to as a “voice mode”. ". The transition from the voice mode to the finger chat mode and the transition from the finger chat mode to the voice mode may be enabled by a toggle operation with one function key, or different function keys may be used. In addition, a transition to the finger chat mode and the voice mode is performed by a combination operation of a number key or a symbol key, a combination operation of a function key such as a menu key, or a combination operation of a number key or a symbol key and a function key. The switching to the finger chat mode and the voice mode may be performed by a toggle operation in this case. A display may be displayed on the display unit 7 to identify which mode is the finger chat mode or the voice mode.

The incoming call notifying section 5 is for notifying that there is an incoming call, and is provided with a plurality of appropriate notifying means such as a buzzer sound, a melody sound, a sound to an earphone, and a vibration by a vibrator. You have to be able to choose. Of course, only one appropriate notification means may be used.

The response signal storage unit 6 stores a response signal described later. The response signals may all be set by user input, but typical response signals may be incorporated in advance. in this case,
The ROM may be stored in the ROM.
May be used. The response signal input and registered by the user is preferably subjected to A / D conversion and stored in a non-volatile RAM. Therefore, in the response signal storage unit 6, the storage unit is not limited to using the storage unit provided in the response signal storage unit 6, but the storage unit provided in a part other than the response signal storage unit 6. May be used.

The response signal stored in the response signal storage unit 6 is selected using appropriate keys on the operation unit 4. For example, selection may be made using only the ten keys, or symbol keys of “*” and “#” may be added. Further, another appropriate key may be used. However, when transmitting the key used for selecting the response signal to the other party by a push tone signal, only the key corresponding to the push tone signal, that is, in the current standard, only the numeric keypad and the symbol key are used. Preferably, the response signal is used to select the response signal.

The response signal from the response signal storage unit 6 selected by the operation unit 4 is converted into an audio signal,
And transmitted from the antenna 9 after being modulated by the transmission / reception unit.

When the telephone device is connected to a telephone line, the selected response signal may be converted to a voice signal and sent to the telephone line as it is. In the case of a child telephone wirelessly connected to the parent telephone, the selected response signal is converted into an audio signal and transmitted to the transmission unit.

As described above, the selected response signal is converted into a signal in a signal format corresponding to the telephone device and transmitted so that it can be transmitted to the other party. Of course, depending on the other party's telephone device, the signal may be transmitted in the signal format of the selected response signal, or may be transmitted after being modulated.

The display unit 7 is suitably a liquid crystal display device capable of displaying characters and patterns. Of course, other display means may be used, or another display means, for example, an LED or the like may be provided. When shifting to the finger chat mode, LED display may be performed. Transceiver 8
Modulates the signal transmitted by the control unit 1 and transmits the modulated signal via the antenna 9, demodulates the signal received from the antenna 9, and transmits the signal to the control unit 1.

The response signal will be described. One example of the response signal in the present invention is “Yes” and “No”, that is, affirmative and negative, for example, “1” of the numeric key corresponds to “Yes”, and “2” of the numeric key corresponds to “No”. Let it be. On the telephone, conversation with an unspecified large number is not always performed. I often have the same conversations with the same people. Therefore, if the other party understands that the call is being answered in the finger chat mode, the user speaks so that the answer can be “yes” or “no”. Therefore, with the “1” key or the “2” key, a two-way conversation is established, and the operator
You can talk without speaking.

The communication method is such that, when an incoming call is received, after the user goes off-hook, the operation key (as described above, the operation key by the "finger chat mode" key for entering the finger chat mode is not necessarily required. Here, for convenience of explanation, a “finger chat” key is provided, and the operation will be described as entering the finger chat mode.) Before going off-hook, the finger chat mode may be set. Further, after going off-hook, the other party may be notified that the call is to be answered in the finger chat mode. For example, by pressing the "0" key, "I will respond in the finger chat mode. Please talk so that you can answer with just yes or no."
A response message may be transmitted. "Hello, XXX. Respond in finger chat mode.
Yes or no, just talk so you can respond. "May be added. When the finger chat key is operated after the off-hook, the finger chat key may be pressed to shift to the finger chat mode and transmit the above-described response message.

The "yes" and "no" data stored in the response signal storage unit 6 may be stored when the telephone is shipped. Instead, the user may register from the voice input unit 2. Further, the data may be stored at the time of shipment, and may be registered by the user, and any one of them may be selected and set as transmission data.

As described above, by answering "yes" or "no" by key operation, the telephone conversation can be continued. There is also an advantage that the operator does not need to speak out, so that it cannot be heard by others. Of course, it is not necessary to stand up and to ignore the call from the other party. Also, unlike answering machines, there is no need to worry about a call being silently answered because the call is answered. Real-time conversations can be realized compared to short mail, key operation is relatively easy, routine conversations can be completed, and it does not bother you because you can see that the other person is actually feeling .

In addition to the above-mentioned "yes" and "no" response contents, one or more of the following response contents may be added. "Hello!" (Return) "Respond is wrong now." (Cancel) "Please listen."(I'll speak in a voice.) "Later, at a later date." (Postpone) In addition, "Who?""What?""When?""Where?"
You may add a response such as "How much?"

The conversation in the finger chat mode described above is not limited to only incoming calls. It goes without saying that the calling side can also make a call in the finger chat mode. In this case, a message to the effect that a call is made in the finger chat mode may be transmitted at the beginning of the call.

Cancellation of an error after transmitting the response content may obstruct the flow of the call. Therefore, after at least a part of the response content is displayed on the display unit 7, the response may be transmitted by pressing the confirmation key. A finger chat key may be used as the confirmation key. When the finger chat key is to be toggled so as to exit from the finger chat mode and shift to the voice mode by pressing the finger chat key in the finger chat mode, the finger chat mode is used. The operation of exiting from may be distinguished from the confirmation operation by pressing the finger chat key for a predetermined time, for example, one second or more, or by pressing twice continuously like a double click.

The content of the response is selected by using the above-mentioned numeric keys, that is, keys capable of performing a feed operation such as "↑" and "↓" in addition to the designation using the numeric keypad. May be used. Instead of pressing the numeric keypad, pressing the finger chat key alone may transmit response contents having a companion effect.

In the above-described embodiment, no special function is required for the telephone device of the other party who talks with the telephone device incorporating the finger chat mode. Even in a telephone device with a built-in finger chat mode, if there is a function of storing response contents and selecting and transmitting the response contents, the response contents selected from the response signal storage unit 6 can be transmitted as voice. Since the configuration can be made by adding some functions to the telephone device, there is no particular cost increase. Of course, it is possible to support not only a mobile phone but also all telephone devices such as an installation type telephone, an extension telephone, and a parent-child telephone.

As described above, the finger chat mode is not limited to the one in which the response content can be appropriately set by the user, and it is also possible to propose a common format system that transcends the boundaries of telephone companies. An example of the embodiment will be described. However, the present invention is not limited to the format described below, and can be appropriately changed.

In the finger chat mode, when the ten keys and the symbol keys are operated, the push tone may not be transmitted. In this case, it is preferable that not only the response content from the response signal storage unit 6 but also a code corresponding to the response content can be transmitted as a transmission signal. If the other party is a model that supports the finger chat mode, the other party can display the response content or the like based on the transmitted code signal. Also, in the finger chat mode, a push tone may be transmitted when the ten keys and the symbol keys are operated. In this case, the content of the response is selected only with the numeric keypad and the symbol key, and the other party can know the content of the response by the transmitted push tone and can display the content of the response. In order to confirm the model of the other party, a signal indicating whether or not the model is compatible with the finger chat mode may be transmitted after the line is established.

First, the assignment of numeric keys is specified.

"0" is used as a common template, and response contents are determined. An example of the specific assignment is as follows. 00: "Hello" (greeting) 01: "Yes" (Yes) 02: "No" (Negative) 03: "I don't know" (Unknown) 04: "How about?" 06: “Thank you” (Thank you) 07: “More” (adjustment) 08: “Less” (adjustment) 09: “Goodbye” (Farewell) Order of the response contents of this preset common template The contents cannot be changed. However, the preset voice may be replaced with one's own voice. If the other party is a model corresponding to the finger chat mode, the other party can display the response content on the liquid crystal screen by the transmitted code signal.

Note that the response contents of the common template are semantically the same for business use, high school student use, and the like, but versions having different expressions may be prepared. "1
The “number” is a common template reservation, and the content is not determined here. An appropriate one of the various response contents described above may be added to “No. 1”.

"No. 2" allows the designation of time and quantity. By inserting an arbitrary number after "2", the number can be transmitted to the other party. Although voice transmission is possible, if the other party is a model compatible with the finger chat mode, the other party can display the transmitted numbers on the display unit by the transmitted code signal. For example,
When "212" is input, "12" is displayed on the display unit of the own device, and an audio signal "1" can be transmitted, and "12" is displayed on the model corresponding to the partner's finger chat mode. Will be displayed.

For example, "*" may have the meaning of ":" as a separator between hours and minutes, and "#" may have the meaning of a hyphen, and may be displayed on the display unit. . For example, when "221 * 00" is input, an audio signal "Nii, 1, Ji, Rei, Rei" is transmitted, and "21:00" is used for a model corresponding to the partner's finger chat mode.
Is displayed on the display unit.

"No. 3" is assigned direct character input. If the other party is a model that supports the finger chat mode, the sent character is displayed. However, since the present invention aims to respond by voice stored in the response signal storage unit, it is not necessary to have a character input function.
“No. 4” is reserved and is undecided here.

"No. 5" enables the transmission of emotional expressions. You can send facial images such as emotions and emotions. "5
Since the "number" is for sending an image, it is limited to a case where the other party is a model compatible with the finger chat mode. 50 (＾＾) “Glad” face 51 (−_−;) “Sorry” face 52 (−_−) “Satisfied” face and other patterns are stored in the response signal storage unit 6,
The pattern signal is transmitted according to the selection in the 50's.

"No. 6" can transmit a melody. "X
A melody such as “mas” or “Happy Birthday” is stored in the response signal storage unit 6 and transmitted according to the selection of the 60's. It enables entertainment-like usage.

"No. 7" is a reserved area for expansion. If the function is expanded in the future, it can be downloaded here.
“No. 8” is an area for reservation for user registration. “No. 9” is an area in which expressions frequently used by the user can be registered by voice, and are registered in ten banks from “90” to “99” from the voice input unit. However, "0
The response content cannot be displayed on the other party's liquid crystal screen because the format is not a common format from “No.” to “No. 7”. You can register characters for your LCD screen display. This "9
If "No. 9" is registered as a common ninth template between business partners, conversation can be performed without fear of eavesdropping on industrial espionage. “#” And “*” may be prepared, and may be used for expansion or special operation.

An example of a call in the finger chat mode will be described. In this example, a call is made when a meeting is made, A is a voice call, B is a reception in the finger chat mode, and the voice according to the response content selected from the response signal storage unit is indicated by "". A: Call B: Finger chat key operation → "XXX. I will respond in the finger chat mode now. ”A:“ Hello! ”B: Finger operation 00 →“ Hello ”A:“ Waiting time has passed ... ”B: Finger operation 51 → (−_−;) A is displayed on the liquid crystal of A (smiley meaning "sorry"). A: “When does it end?” B: Finger operation 221 * 00 → (21:00) is displayed on the liquid crystal of A together with “Ni-ichi-ichi-ji-rei-rei”. A: "So we're going first, so let's join on the spot." B: Finger operation 01 → "Yes" A: "Just later" B: Finger operation 09 → "Goodbye"

Thus, in the finger chat mode,
The operator can have a conversation without making a voice. Therefore, it is possible to communicate intentions more quietly than direct conversation, in real time and more accurately than short mail.

If these conversations are stored in a storage unit (not shown), the conversation history can be referred to and confirmed by reproducing the conversations thereafter. A finger chat mode for a large number of people is also possible.

In the above-described embodiment, a finger chat key for shifting to the finger chat mode or a key operation corresponding thereto is performed, and after shifting to the finger chat mode, the mode returns to the voice mode. Up to now, the finger chat mode was continued, but it was normally set to the voice mode, and after pressing a symbol key, for example, a “*” key, or pressing a “#” key, or
After the "*" key and the "#" key are successively pressed, the storage contents of the response signal storage unit selected by the ten keys may be transmitted only when the ten keys are pressed. In this case, the finger chat mode is set for each response.

[0053]

As is apparent from the above description, according to the present invention, when it is impossible to respond to a telephone call received during a meeting, on a train, in a class, or the like, a voice signal is transmitted by key operation. Therefore, since the conversation can be performed, there is an effect that the operator can respond to the contents of the call without emitting a voice.

[Brief description of the drawings]

FIG. 1 is a schematic configuration diagram illustrating an example of an embodiment of a telephone device according to the present invention.

[Explanation of symbols]

DESCRIPTION OF SYMBOLS 1 ... Control part, 2 ... Speech input part, 3 ... Speech output part, 4 ... Operation part, 5 ... Incoming notification part, 6 ... Response signal storage part, 7 ... Display part, 8 ... Transceiving part, 9 ... Antenna.

Claims (9)

[Claims] 1. A storage means for storing response contents of a plurality of voice data, a selection means for selecting the response contents stored in the storage means, and a signal based on the response contents selected by the selection means. A telephone device, wherein the response content includes at least a response content meaning affirmation and a response content meaning negation. 2. The telephone device according to claim 1, wherein the response content includes a response content meaning cancellation. 3. The telephone device according to claim 1, wherein the response content includes a response content meaning an increase and a response content meaning a decrease. 4. The telephone device according to claim 1, wherein the response content includes a response content meaning a quantity. 5. The telephone device according to claim 1, further comprising an operation unit for shifting to a mode in which a response is made according to the response content stored in said storage unit. 6. The telephone device according to claim 1, wherein said selection means comprises only numeric keys and symbol keys. 7. The telephone device according to claim 1, wherein a message indicating that a response is made in a mode in which a response is made based on the response content stored in the storage unit is transmitted. 8. The telephone device according to claim 1, wherein at least a part of the response content is assigned to a predetermined meaning content. 9. The telephone device according to claim 1, further comprising storage means for storing a call history.