JP2001006074A - Emergency report system for house - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an inexpensive emergency report system for house with which the destination to make contact in case of emergency such as relations, friends or firehouse or medical institution like hospital can be immediately and surely communicated when any urgent state occurs for the sick or the aged because of a problem in health or in case of disaster. SOLUTION: When the aged, who lives alone in an apartment room, performs an emergency report because of a sudden attack of illness, terminal equipment 1c, which monitors abnormality in the facilities inside an apartment, detects emergency calls 1d and 1e and performs a report to a monitor center. The monitor center receives the report, makes contact to the previously registered destinations 4 and 5 to make contact in case of emergency and takes required measures.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a residential emergency call system for making emergency calls to a plurality of preset locations when an emergency occurs in a sick or elderly person in an apartment.

[0002]

2. Description of the Related Art Generally, when a person suffers a sudden insult due to illness, suffers accidental injuries, or becomes older,
You will not be able to elaborate on your abnormal condition to others or call an ambulance on your own, and in the worst case, you may be lonely. In particular, in an aging society like Japan, the emergency notification system for the elderly is an important issue.

As a conventional emergency call system of this type, a system in which a dedicated emergency call telephone is provided, or a dedicated notification means is incorporated in a portable device such as a pendant or a wristwatch is known.

[0004]

However, in the above-mentioned conventional emergency notification system, for example, in the case of a notification device incorporated in a portable item, it is impossible to wear the portable item all day and act. In addition, it was designed to provide expensive products.

The present invention has been made in view of the above problems, and has as its object to reduce the risk of a sick or elderly person from a health problem or when an emergency occurs in the event of a disaster. It is an object of the present invention to provide an inexpensive residential emergency notification system capable of urgently and surely contacting an emergency contact point of a medical institution such as a hospital.

[0006]

SUMMARY OF THE INVENTION In order to achieve the above object, the present invention relates to a method of monitoring equipment installed in a residence such as an apartment or equipment such as an elevator, and issuing an abnormality signal when an abnormality is detected. In a remote monitoring system comprising a terminal device and a monitoring center for receiving an abnormal signal issued from the terminal device via a communication line, the terminal device detects an emergency call in a living room and monitors the emergency call. A center is provided with a means for automatically reporting, and a means for displaying and instructing a method of contacting a predetermined dispatch base or a medical institution when an emergency report is received by the monitoring center is provided.

[0007]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS A residential emergency call system according to the present invention will be described below with reference to the drawings. FIG. 1 is a block diagram showing the present embodiment.

In FIG. 1, 1 is a customer apartment, 1a is an elevator installed in the customer apartment 1, 1b is a building facility such as an air conditioner installed in the customer apartment 1, 1c
Is a terminal device for monitoring abnormalities of the elevator 1a and the building equipment 1b, 1d and 1e are emergency notification buttons installed in a restroom or a lavatory in an apartment room, and 2 is a terminal device 1c for the equipment such as the elevator 1a and the building equipment 1b. When an abnormality is detected, a monitoring center that receives an abnormality signal and issues a dispatch instruction to the nearest dispatch base (sales office), 3 is a terminal device 1c and a monitoring center 2
4 is a sales office installed near the customer's apartment 1, 5 is a medical institution (hospital, fire department, etc.) also installed near the customer's apartment 1, 6 Indicates an acquaintance or relative's house. In addition, the terminal device 1c
A failure detection unit 11 for detecting an abnormality in the equipment of the elevator 1a and the building equipment 1b, and a call detection unit 1 for monitoring whether or not a notification is made by the emergency telephone 1d or the emergency button 1e.
2. It comprises a control unit 13 for controlling the terminal device 1c and a communication unit 14 for communicating with the monitoring center 2. The monitoring center 2 communicates with the terminal device 1, the control unit 22 controls the entire monitoring center 2, and receives an abnormal signal or an emergency notification signal from the terminal device 1 c. A display unit 23 for displaying data such as an address, emergency contact information, and received contents, an input unit 24, a nearest business office 4 and a medical institution 5.
The FAX transmission unit 25 transmits information necessary for dispatch when a person is required to be dispatched to the customer's apartment 1, and a telephone 26 communicates that an emergency call has been made to an acquaintance or relative's house. . Further, FAX receivers 41 and 51 are installed in the business office 4 and the medical institution 5, respectively, and telephones are installed in the acquaintances and relatives' houses 6.

In this embodiment, when a sick person or an elderly person living in an apartment is living alone in a living room and urgent care is required due to sudden illness or the like, When the user is outside the living room such as the emergency call button 1d or the washroom, the user presses the emergency call button 1e. Call detection unit 12 in terminal device 1c connected to the emergency call telephone
Detects that the notification button has been pressed, and issues a command to the control unit 13. The control unit 13 receives a command from the call detection unit 12, identifies which room the notification button has been pressed, and
4, the identification number (management number) of the terminal device 1, the data indicating the emergency call as the content of the abnormality, and the number of the living room are set, and a command is issued to the communication unit 14. Upon receiving required data from the control unit 13, the communication unit 14 transmits an abnormal signal to the monitoring center 2 via the general subscriber line 3.

The monitoring center 2 communicates with the terminal device 1
When an abnormal signal is received from c, a command is issued to the control unit 22. The control unit 22 analyzes the content of the abnormal signal received by the communication unit 21 and displays information such as the name of the apartment, the room number, and the telephone number of the room where the emergency call has occurred on the display unit 23. The monitoring center staff resident in the monitoring center 2
After confirming the information displayed on the display unit 23, the user first calls the telephone number of the room in the apartment 1 where the emergency call was made. Here, if it can be confirmed by telephone with the resident in the living room, the request is received and the hospital is arranged. However, if there is no response even if you call the phone because the person has fallen, it is necessary to go to the site and check with the nearest office or medical institution to which the resident has contracted.
FAX transmission is automatically performed from the X transmission unit 25, and a dispatch of a person to a local apartment is requested. When it is necessary to simultaneously contact an acquaintance, relatives, or the like, a call is made to a contact telephone number registered in advance at the monitoring center to notify that an emergency call has been received.

When the sales office 4 or the medical institution 5 receives the dispatch instruction by facsimile from the monitoring center 2, it goes to the local condominium 1 and checks the status of the resident and asks the resident for the hospital to receive necessary medical treatment. Or ambulance arrangements.

In addition to the emergency call monitoring, the terminal device 1c is provided with an elevator 1a and a building facility 1b in an apartment.
When a failure of the equipment is detected by the failure detection unit 11, an abnormality signal is transmitted to the monitoring center 2 in the same manner as when an emergency call is detected. The monitoring center 2 receives the abnormal signal from the terminal device 1c, confirms the required information on the display unit 23 in the same manner as in the case of receiving the emergency call, and has the personnel for restoring the equipment failure from the nearest business office. Ask for a dispatch.

As described above, according to the present invention, the terminal connected to the terminal for monitoring the facilities in the apartment, the emergency call in the room is detected, the automatic call is made to the monitoring center, and the nearest emergency Since a request for correspondence to a contact (a sales office or a medical institution) and a contact to relatives and acquaintances can be realized by instructions from the monitoring center, an inexpensive system can be provided.

[0014]

As described above, according to the residential emergency call system of the present invention, an emergency call in a living room is detected by a terminal device which has been monitoring a building facility, and is sent to a monitoring center. Since the means is provided, it is possible to provide a low-cost and reliable emergency call system for residential use that can perform inexpensive and reliable notification and response only by modifying an existing terminal device.

[Brief description of the drawings]

FIG. 1 is a block diagram showing an embodiment of a residential emergency notification system according to the present invention.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Condominium 1a Elevator 1b Building facilities 1c Terminal device 1d, 1e Emergency call button 11 Failure detection unit 12 Call detection unit 13 Control unit 14 Communication unit 2 Monitoring center 21 Communication unit 22 Control unit 23 Display unit 24 Input unit 25 FAX transmission unit 3 General subscriber line 4 Sales office 41, 51 FAX 5 Medical institution 6 Acquaintance, relative's house 26, 61 Telephone

 ──────────────────────────────────────────────────続 き Continuing on the front page (72) Inventor Kenichi Morita 1-6-6 Kandanishikicho, Chiyoda-ku, Tokyo, Japan Inside the Hitachi Building System Co., Ltd. (72) Masafumi Kadowaki 1-6-6 Kandanishikicho, Chiyoda-ku, Tokyo, Ltd. BB12 BB74 BB76 DD08 DD18 DD26 DD38 EE16 EE18 FF01 FF04 FF05 FF23 GG11 GG70 GG83

Claims (1)

[Claims] 1. A plurality of terminal devices that monitor equipment and elevators and other equipment installed in a residence such as an apartment and emit an abnormal signal when an abnormality is detected, and an abnormal signal issued from the terminal device. And a monitoring center for receiving via a communication line, the terminal device is provided with means for detecting an emergency call in a living room and automatically reporting to the monitoring center, and A residential emergency call system comprising means for displaying and instructing a method of contacting a predetermined dispatch base or medical institution when an emergency call is received.