JP2000268232A - Card issuing device - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a card issuing device controlled at processing speed adjusted to operation speed optimum for individual customers executing operations. SOLUTION: A main control part 1 always communicates with a customer operation part 3 and transmits control commands to LCDD 5, a sound part 6, a peripheral control part 7, a receipt printer part 8 and a card generation part 9 in accordance with the processing procedure of a card automatic issuing device. The main control part 1 inputs response signals from respective parts to the commands to the respective parts and detects whether a processing on instructed control is normally terminated or not. A processing speed calculation part 2 is incorporated in the main control part 1 and calculates operation speed at which a customer operates a touch panel 4 based on time when the touch panel 4 is depressed. The customer operation part 3 is formed of the touch panel 4 inputting various pieces of data for the operation of card generation by the customer, LCD 5 displaying the operation instruction of an operation course to the customer and a sound part 6 guiding the operation (operation indication to the customer with sound.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a card issuing device for issuing a magnetic card such as a prepaid card or a cash card.

[0002]

2. Description of the Related Art In recent years, prepaid cards which enable shopping without possessing cash have been frequently used. Prior to use, the customer needs to purchase the prepaid card in the card issuing device in advance in accordance with the usage limit and the amount. Then, the customer causes the touch panel to input necessary data for card issuance to the card issuance device in accordance with an operation instruction of an LCD (liquid crystal display device) of the card issuance device.

At this time, in order to prevent the customer who operates from feeling that the issuance of the prepaid card of the card issuing device is late,
One of the objectives in the development of a conventional card issuing device is to reduce the time from when a customer starts card issuing processing to when card issuing ends.

[0004]

However, in the technical development of the above-mentioned card issuing device, it is only necessary to deal with a person who can input data at a high speed on the touch panel, without considering individual differences among customers. I was For this reason, the conventional card issuing device has a problem that it cannot perform an operation corresponding to the LCD instruction speed such as an elderly person, and is not considered at all for a customer having a slow operation speed.

The present invention has been made in view of such a background, and it is an object of the present invention to provide a card issuing apparatus that is controlled at a processing speed that is optimal for an individual operating customer.

[0006]

According to the first aspect of the present invention,
In a card issuing device for issuing a magnetic card, a display unit for displaying an operation instruction given to a customer, an input unit for the customer to input card data necessary for card issuance in accordance with the instruction on the display unit, and an input to the input unit And a control unit that controls the speed at which the operation instruction is displayed on the display unit based on the input speed obtained by the calculation unit. It is characterized by the following.

According to a second aspect of the present invention, in the card issuing device according to the first aspect, a voice output unit for giving the operation instruction to the customer by voice output at a speed controlled based on the input speed of the control unit. It is characterized by having.

According to a third aspect of the present invention, in the card issuing device according to the first or second aspect, the control unit switches the operation instruction on the display unit every time the card data is input. I do.

The automatic card issuing apparatus according to the present invention has a function of calculating the processing speed from the processing time operated by the customer on the touch panel 4 and arbitrarily adjusting the operation guide speed as needed. In FIG. 1, the touch panel 4
The processing speed is calculated by the processing speed calculation unit 2 built in the main control unit 1 based on the operation status of. The subsequent menu display and operation guidance speed are arbitrarily adjusted based on the calculation result.

[0010]

Embodiments of the present invention will be described below with reference to the drawings. FIG. 1 is a block diagram showing a configuration of a card issuing device according to an embodiment of the present invention. In this figure, reference numeral 1 denotes a main control unit, and a customer operation unit 3
The control command is transmitted to the LCD 5, the audio unit 6, the peripheral control unit 7, the receipt printer unit 8, and the card creation unit 9 in accordance with the processing procedure of the automatic card issuing device.

Further, the main control unit 1 controls each of the LCDs 5,
A response signal from each of the commands to the voice unit 6, the peripheral control unit 7, the receipt printer unit 8, and the card creation unit 9 is input, and the response is detected as to whether or not the processing for the commanded control has been completed normally. Perform based on signals.

The customer operation unit 3 includes a touch panel 4 for inputting various data for the user to make a card, an LCD 5 for displaying operation instructions such as operation subjects to the customer, and an operation guide to the customer by voice. (Operating instructions) and the like. The peripheral control unit 7 controls peripheral devices installed around each unit so that the customer can smoothly operate the card issuing device.

That is, the peripheral control unit 7 includes an operation guide assisting mechanism for making it easy for the customer to understand the contents of the operation when operating the card issuing apparatus, and switches and the like for the maintenance staff to operate the card issuing apparatus. Controls peripheral devices.

Here, the operation guide assisting mechanism detects the output lamps from the receipt printer 8 and the card making section 9 when the customer receives the output lamps, and detects the arrival of a child customer. An approach sensor or the like. The switches are a mode switch for switching between maintenance and normal operation, a system stop switch forcibly terminating operation in an emergency, and the like.

The receipt printer 8 prints a receipt for displaying customer data and processing contents when a card is created.
The card creation unit 9 creates magnetic cards and embosses on the card based on the input customer data to create a usable card. The processing speed calculation unit 2 is a newly added mechanism, which is built in the main control unit 1 and calculates the operation speed at which the customer operates the touch panel 4 based on the time when the touch panel 4 is pressed.

Next, an example of the operation of the embodiment will be described with reference to FIG. For example, the customer operates the LCD /
The user data requested by the operation instruction is input from the touch panel 4 in accordance with the guidance of the operation instruction of the audio unit 5 and the voice unit 6. Here, the customer data includes at least customer data such as an address and a name.

Then, the customer inputs data for each item requested by the operation instruction. As a result, the main control unit 1 checks the input data while sequentially displaying the LCD.
・ The operation instructions displayed in 5 are switched.

At the same time, the processing speed detection unit 2 obtains a data input speed (operation speed) of the customer from the touch panel 4 based on a time interval at which data is input on the touch panel 4. That is, at the time of data input from the touch panel 4, the speed processing speed calculation unit 2 calculates the operation speed at which the customer operates the touch panel 4.

The main control unit 1 adjusts the display switching speed of the operation instruction on the LCD 5 after the detection of the operation speed, based on the operation speed obtained by the processing speed detection unit 2. That is, if the operation speed of the customer is high, the LCD 5
When the operation speed of the customer is slow, the display switching speed of the operation instruction on the LCD 5 is reduced. Therefore, the display switching speed of the operation instruction changes to an optimum value corresponding to the operation speed of the customer.

Then, a confirmation screen is displayed on the LCD 5. The customer confirms the processing contents including the inputted customer data. After the confirmation, if there is an error in the input content of the customer data, the customer inputs and corrects the correct customer data from the touch panel 4, and presses the data input completed portion of the touch panel 4 if correct. Thereby, the main control unit 1
Confirms that the customer data required for card creation has been input, and issues a receipt in which the contract contents are described to the receipt printer 8.

Next, when the customer performs card issuing processing in accordance with the guidance screen displayed on the LCD 5, the card issuing device sends the magnetic data and the embossed card from the card issuing port (not shown) from the card creating section 9. Issue. Then, the customer receives the created card from the card issuing port, and the issuing process of all the cards is completed.

As described above, one embodiment of the present invention has been described in detail with reference to the drawings. However, the specific configuration is not limited to this embodiment, and a design change or the like may be made without departing from the gist of the present invention. The present invention is also included in the present invention. For example, as a second embodiment, there is a card issuing device having a configuration shown in FIG. FIG. 2 is a block diagram illustrating a configuration of the card issuing device according to the second embodiment. The same components as those of the embodiment are denoted by the same reference numerals, and detailed description thereof will be omitted. The operation of the main control unit 1 'is the same as that of the main control unit 1 of the embodiment except for the addition of the processing time calculation unit 10 described below.

In this figure, the main control unit 1 'includes:
A processing time calculation unit 10 is set in addition to the processing speed calculation unit. The processing time calculation unit 10 calculates the remaining time required for issuing a card based on the operation speed calculated by the processing speed calculation unit 2. The remaining time of the calculation result is transferred from the main control unit 1 to the customer operation unit 3 and displayed on the LCD 5. The operation speed of other customers and the operation of issuing a card are the same as those in the embodiment, and thus the description is omitted.

Thus, the card issuing apparatus according to the second embodiment has an effect that, in addition to the effect of the first embodiment, the customer can know the remaining time until the end of the card issuing process during the operation.

[0025]

According to the present invention, in a card issuing device for issuing a magnetic card, a display unit for displaying an operation instruction given to a customer, and the card data required for card issuance by the customer in accordance with the instruction on the display unit. An input unit for inputting, an operation unit for obtaining an input speed of the card data input to the input unit based on an input time, and displaying the operation instruction on the display unit based on the input speed obtained by the operation unit. Since the operation speed of the customer is calculated by the operation speed calculation unit in order to have a control unit for controlling the speed at which the card is issued, the automatic card issuing device, which could only be operated at a constant operation speed in the past, is adjusted to the operation speed of the customer. It is possible to switch operation guidance screens, etc., thereby reducing the operation mistakes caused by the customer whose operation speed is slow due to the speed of the operation guidance of the automatic card issuing device, and There is an effect of reducing the frequency with which feel uncomfortable at the time over de issue.

[Brief description of the drawings]

FIG. 1 is a block diagram illustrating a configuration of a card issuing device according to an embodiment of the present invention.

FIG. 2 is a block diagram showing a configuration of a card issuing device according to a second embodiment of the present invention.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Main control part 2 Processing speed calculation part 3 Customer operation part 4 Touch panel 5 LCD 6 Audio part 7 Peripheral control part 8 Receipt printer part 9 Card creation part 10 Processing time calculation part

Claims (3)

[Claims] 1. A card issuing device for issuing a magnetic card, a display unit for displaying an operation instruction given to a customer, an input unit for the customer to input card data required for card issuance according to the instruction on the display unit, A calculating unit that calculates an input speed of the card data input to the input unit based on an input time; and a control that controls a speed at which the operation instruction is displayed on the display unit based on the input speed obtained by the calculating unit. A card issuance device. 2. The card issuing device according to claim 1, further comprising: a voice output unit that gives the operation instruction to the customer by voice output at a speed controlled based on the input speed of the control unit. 3. The card issuing device according to claim 1, wherein the control unit switches the operation instruction on the display unit every time the card data is input.