JP2000207459A - Work supporting method and work supporting device - Google Patents

Abstract

PROBLEM TO BE SOLVED: To present a document that is in the middle of being prepared during project as a reference document. SOLUTION: A work item fetching means 101 fetches the work identifier, work item name and work kind of an unfinished work item by referring to a work item DB(database) 105. A reference document retrieval rule fetching means 102 decides whether a retrieval rule exists in a reference document retrieval rule DB 106 for the work kind. When it is decided that the retrieval rule exists for the work kind, a reference document retrieving means 103 acquires the retrieval rule for the work kind and retrieves the identifier of a reference document for the work identifier based on the retrieval rule by referring to the DB 105 and a document DB 107. A document name corresponding to the identifier of the reference document is fetched by referring to the DB 107, and the work item name is associated with the identifier and document name of the reference document and displayed by a displaying means 104.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a method and an apparatus for assisting a worker in performing the work, and particularly to a method and an apparatus for developing a document, such as software development. The present invention relates to a method and an apparatus for supporting a certain operation.

[0002]

2. Description of the Related Art Conventionally, as a system for supporting work, there is, for example, a "work instruction and support system using documents" described in JP-A-9-174390. The purpose of this is to reduce the burden on workers at the production site and to provide appropriate work standard documents without fail. Documents are stored in the work standard library in association with the keywords related to the work process and the characteristics of the product to be worked on in the work process, and the work standard document for the next work process is retrieved from the work standard library and presented to the worker Is what you do.

[0003]

Conventionally, there have been the following problems. In the "work instruction and support system using documents" described in Japanese Patent Application Laid-Open No. 9-174390, a work standard document is prepared in advance and presented to the worker in accordance with the work process. However, for example, in software development work, what the worker needs at the time of work is performing other documents created in the development project to which the work belongs, and similar development, rather than work standard documents Or documents about other projects you have done. These cannot be prepared in advance and are gradually created in the project. In the prior art, the documents gradually created in the project as described above cannot be presented to the worker as reference documents.

The present invention has been made in view of the above circumstances, and provides a worker who performs a task with another document created in a development project to which the task belongs, or with which similar development is being performed. It is another object of the present invention to provide a work support method and apparatus capable of presenting documents related to other projects as reference documents and improving work efficiency.

[0005]

According to the present invention, a work identifier for identifying a work case, a work case name, and a work type indicating a category of work of the work case are provided according to the present invention. A work case data storage unit for storing state information indicating the work state of the work case for each work case and storing the work case data as work case data; a work identifier for identifying the work case; The document identifier and the document name created by the work
By referring to the document data storage means, which is stored as document data in association with each work case, and the work case data and the document data, for each work type, a corresponding reference document identifier is searched. Reference document search rule storage means for storing the search rule as the reference document search rule as the reference document search rule, and a search rule stored in advance for the work type of the work type of the work item which has not been completed. By referring to the reference document search rule, and based on the obtained search rule, refer to at least the work matter data and the document data for the work identifier of the work matter that has not been completed. A reference document search means for searching for an identifier of the reference document, and a document name corresponding to the identifier of the reference document searched by the reference document search means A work case name of the work case which has been retrieved by referring to the document data and has not been completed, an identifier of the reference document retrieved by the reference document retrieval means, and a document name corresponding to the identifier of the reference document And a display means for displaying them in association with each other.

Further, reference document storage means for storing the reference document identifier or document name and the contents of the reference document in association with each other, and receiving means for receiving an instruction for the displayed reference document identifier or document name. Means for reading out the contents of the reference document having the identifier or document name for which the instruction has been received by the receiving means from the reference document storage means and displaying the contents.

[0007]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS One embodiment of the present invention will be described below in detail with reference to the drawings.

Here, the document is not limited to a printed document, but also includes a document in the form of digital data.

FIG. 1 is a configuration diagram showing the configuration of a work support device according to the present invention. In FIG. 1, a work support apparatus 100 according to the present invention
Reference document retrieval rule retrieval means 102 connected to the work item retrieval means 101, Reference document retrieval means 103 connected to the reference document retrieval rule retrieval means 102, and connected to the reference document retrieval means 103 And display means 104. The work case extraction means 101 is connected to a work case database 105. The reference document search rule retrieval means 102 is connected to a reference document search rule database 106. The reference document search means 103 includes a work case database 105
, A document database 107 and a development system database 108 are connected. The display means 104 includes
Document database 107 and work manager database 1
09 is connected.

Here, the configuration of the work case database 105 will be described. Work case database 105
Is a database for storing work case data, which is data on work cases. Work matter data,
It has "work identifier", "work case name", "work type", "parent work", and "state" as data. The work identifier is
This is data for uniquely identifying a work matter. The work case name is a name for clearly showing the contents of the work. The work type indicates the category of the work to which the work belongs. The parent work is data indicating which other work is part of the other work. The status is data indicating whether the work has been completed or not completed. FIG. 2 shows an example of work item data. In FIG. 2, work case data 200
Corresponds to a work identifier column 201 composed of a plurality of columns, a work case name column 202 composed of columns corresponding to the respective columns of the work identifier column 201, and respective columns of the work case name column 202. Work type column 20 composed of columns
3, a parent work column 204 composed of columns corresponding to the respective columns of the work type column 203, and a status column 205 composed of columns respectively corresponding to the columns of the parent work column 204. Each column of the work identifier column 201 stores a work identifier. Each field of the work case name column 202 stores the work case name of the work case identified by the work identifier stored in the corresponding work identifier column 201. Work type column 20
In each column of No. 3, the work type of the work case of the work case name stored in the corresponding work case name column 202 is stored. Each column of the parent work column 204 has a corresponding work identifier column 201.
Column stores the work identifier of the parent work of the work matter identified by the work identifier stored in the column of “1. In each column of the status column 205, the status of the work item identified by the work identifier stored in the corresponding column of the work identifier column 201 is stored. In FIG. 2, for example, the work case name of the work case identified by the work identifier tid-1100 is System A function specification design. The work type of the system A function specification design is a function specification design, the work identifier of the parent work of the system A function specification design is tid-1000, and the state of the system A function specification design is not completed.

Next, the development system database 108 will be described. The development system database 108
This is a database that stores development system data, which is data relating to a system to be developed, when performing software development. The development system data stores, for each system, the "system identifier" and "system name" of the system, the "field" to which the system belongs, the "work identifier" of the work item that developed the system, and the like.
The system identifier is data for uniquely identifying a system. The system name is a name for clearly showing the contents of the system. FIG. 3 shows an example of the development system data. In FIG. 3, the development system data 3
00 is a system identifier column 30 composed of a plurality of columns.
1, a system name column 302 composed of columns respectively corresponding to the columns of the system identifier column 301, a field column 303 composed of columns respectively corresponding to the columns of the system name column 302, and a field column 303 of the field column 303. A status column 304 composed of columns corresponding to the respective columns, and a work identifier column 30 composed of columns respectively corresponding to the columns of the status column 304
And 5. Each column of the system identifier column 301 stores a system identifier. In each column of the system name column 302, the system name of the system identified by the system identifier stored in the corresponding column of the system identifier column 301 is stored. Each field of the field field 303 stores the field name to which the system of the system name stored in the corresponding field of the system name field 302 belongs. Each column of the status column 304 stores whether development of the system identified by the system identifier stored in the corresponding column of the system identifier column 301 has been completed or not completed. Each column of the work identifier column 305 stores a work identifier of a work for developing a system identified by the system identifier stored in the corresponding system identifier column 301. In FIG. 3, for example, the system name of the system whose system identifier is sid-1000 is system A, the field is finance, its development status is not completed, and the identifier of the work for performing the development is tid-1000. It is shown to be 1000.

Next, the reference document search rule database 1
The configuration of No. 06 will be described. The reference document search rule database 106 is a database for storing reference document search rules, which are rules for defining what other documents are to be referred to when creating documents. The reference document search rule defines a reference document for each work type. In the present embodiment, reference documents can be defined by classifying them into three categories of "most important document", "first reference document", and "second reference document" in order of their importance. . Instead of such a classification, reference documents may be all at the same level, or more levels of importance may be set. FIG. 4 shows an example of a reference document search rule. In FIG. 4, a reference document search rule 400 includes a work type column 4 composed of a plurality of columns.
01, a most important document column 402 composed of columns corresponding to the respective columns of the work type column 401, and a most important document column 4
The second reference document column 403 includes columns corresponding to the respective columns of the first reference document column 403, and the first reference document column 403 includes columns corresponding to the respective columns of the first reference document column 403. In each column of the work type column 401, a work type is stored. In each column of the most important document column 402, the work item of the work type stored in the corresponding work type column 401 is set.
Information on what the most important documents are is stored. Each column of the first reference document column 403 has a corresponding work type column 4
Information about the first reference document of the work case of the work type stored in the 01 column is stored. Each column of the second reference document column 404 stores information about what the second reference document of the work item of the work type stored in the corresponding work type column 401 is.

In the reference document search rule 400 shown in FIG. 4, for example, for a work type of function specification creation, a "target function specification" is defined as the most important related document. "All documents under the same parent work" is defined as a document, and a "secondary functional specification in the same field" is defined as a second reference document. Here, the “target function specification” indicates the document itself created by the operation of creating the function specification. The parent work of "all documents under the same parent work" is the work matter database 1
It indicates the parent work of the work defined in 05. For example, the type of work “Modify System A Function Specification” in FIG. 2 is a function specification creation, and the parent work is “System A Function Specification Design”. “All documents” means all work that is based on “System A functional specification design” (in the example of FIG. 2, creation of the first version of the system A functional specification, review of the functional specification, creation of the minutes of the 3/2 review, 3/5 review Refers to all documents created by the minutes of the proceedings and the modification of the system A functional specifications. The field of "the same field other function specification" is the development system database 1
08 refers to the field defined. “Other functional specification in the same field” means a functional specification of another system in the same field. In the present embodiment, the reference document search rule 400 is expressed in a table format, but may be expressed by a rule type program.

Next, the configuration of the document database 107 will be described. The document database 107 is a database that stores document data indicating the relationship between work and documents created by the work. In the document data, the “document identifier” and “document name” of each document
The “work identifier” of the work for creating the document is stored in association with the work. The document identifier is data for uniquely identifying a document. The document name is a name for easily indicating the contents of the document. Thus, given the work identifier, the document identifier and the document name of the document created in the work having the work identifier can be known. FIG. 5 shows an example of the document data. In FIG. 5, a document data 500 includes a document identifier column 501 including a plurality of columns, a document name column 502 including columns corresponding to the respective columns of the document identifier column 501, and a document name column 502. Column, a status column 504 including columns corresponding to the respective columns of the document type column 503, and a status column 50.
4 includes a work identifier column 505 composed of columns corresponding to the respective columns, and a file storage location column 506 composed of columns corresponding to the respective columns of the work identifier column 505. Each column of the document identifier column 501 stores a document identifier. Each column of the document name column 502 stores the document name of the document having the document identifier stored in the corresponding document identifier column 501. In each column of the document type column 503, the type of the document with the document identifier stored in the corresponding column of the document identifier column 501 is stored. Each column of the status column 504 stores whether the creation of the document with the document identifier stored in the corresponding document identifier column 501 is completed or not completed.
In each column of the work identifier column 505, a work identifier of a work in which a document having the document identifier stored in the corresponding document identifier column 501 is created is stored. File storage location column 50
In each column of No. 6, the storage location of a file containing the document of the document identifier stored in the corresponding column of the document identifier column 501 is stored. In FIG. 5, for example, the document identifier is
The document name of the document which was did-1110 is the first edition of the system A functional specification, the document type is the functional specification, the creation has been completed, and the work identifier of the work for creating the document is tid-1110
And so on.

Next, the work manager database 109 will be described. The work manager database 109 is a database that stores, for each “work identifier”, work manager data that defines the “time limit” of the work identified by the work identifier and the “work manager”. is there. In FIG.
An example of work manager data is shown. In FIG. 6, the work manager data 600 includes a work identifier field 601 composed of a plurality of fields, a term field 602 composed of fields corresponding to the respective fields of the task identifier field 601, and a term field 602.
And a work manager column 603 composed of columns corresponding to the respective columns. Each column of the work identifier column 601 includes
Stores the work identifier. Each column of the deadline column 602 stores a deadline for performing the work identified by the work identifier stored in the corresponding work identifier column 601. Each column of the work manager column 603 has a corresponding work identifier column 601.
The identifier (may be a name or the like) of the worker for specifying the person responsible for performing the work identified by the work identifier stored in the column of “1” is stored. In FIG. 6, for example, the deadline for performing the work whose work identifier is tid-1000 is 199
It is October 1, 2008, and it is indicated that the person in charge of work is Party A.

Next, the work case extracting means 101 will be described. The work case extraction unit 101 extracts, from the work case database 105, the work identifiers and work case names of work cases that have not been completed. This is because, in the work case data 200, the work identifier and the work case name column 20 stored in the work identifier column 201 corresponding to the column in which the “state” stored in the state column 205 is “not stored”.
This is done by retrieving the work case name stored in 2. After that, the work case extraction unit 101 determines from the column of the work type column 203 corresponding to the extracted work identifier
Take out the type of work.

Next, reference document retrieval rule retrieval means 1
02 will be described. The reference document search rule retrieving means 102 determines whether or not the work type retrieved by the work item retrieval means 101 is stored in any of the work type columns 401 in the reference document search rule 400.

Next, the reference document search means 103 will be described. The reference document search unit 103 determines that the work type extracted by the work case extraction unit 101 is stored in any of the work type columns 401 in the reference document search rule 400. Is determined, the most important document, the first reference document, and the second reference document for the work type are identified in the work type column 401 of the reference document search rule 400 in which the work type is stored. It is obtained by referring to the most important document column 402, the first reference document column 403, and the second reference document column 404 corresponding to the columns. Then, based on the obtained results, the work identifier extracted by the work case extraction means 101 is referred to the work case database 105, the document database 107, and the development system database 108, and the most important document, the first Search the document identifiers of the reference document and the second reference document. The searched document identifier is stored by the reference document search means 103.

Next, the display means 104 will be described.
The display unit 104 stores the document names corresponding to the document identifiers of the most important document, the first reference document, and the second reference document retrieved by the reference document retrieval unit 103 in the document database 1.
07 to be retrieved. Thereafter, the display unit 104 displays the work case name extracted by the work case extraction unit 101, the document identifiers of the most important documents, the first reference document, and the second reference document retrieved by the reference document retrieval unit 103, The document identifier corresponding to the document identifier is displayed. At this time, by referring to the work manager database 109, for each work manager, the work case name of the work to be performed, the deadline of the work, the most important documents of the work, the first reference document, and the second reference The document identifier of the document may be displayed in association with the document name corresponding to the document identifier.

Next, the hardware configuration of the work support apparatus 100 according to the present invention will be described. FIG. 7 shows a hardware configuration of the work support apparatus 100 according to the present invention. In FIG. 7, the work support device 100 includes a computer main body 70.
0 and the external storage device 7 connected to the computer main body 700
01, a display 702, a keyboard 703, a mouse 704, and a printer 705. The computer main body 700 includes a CPU (Centrai Procedures).
sing Unit) 7001 and main storage device 7002
It is composed of Each database shown in FIG. 1 is stored in the external storage device 7001. Further, a program describing the operation of each unit shown in FIG. 1 is also stored in the external storage device 7001. The database and the program stored in the external storage device 7001 are stored in the main storage device 701 based on an instruction from the user received by the keyboard 703 and / or the mouse 704.
02, the program is executed by the CPU 7001 with reference to the database, and the execution result is output to the display 702 and / or the printer 705, thereby realizing the function of the work support apparatus 100 according to the present invention.

Next, the operation of the work support apparatus 100 according to the present invention will be described. FIG. 8 is a flowchart showing an outline of the operation of the work support apparatus 100 according to the present invention.
First, in step 8010, the work case extraction unit 101 extracts, from the work case database 105, a work identifier and a work case name of a work case that has not been completed. This is because the work identifier stored in the column of the work identifier column 201 corresponding to the column where the “status” stored in the status column 205 is “not stored” in the work case data 200, This is performed by extracting the work case name stored in the work case name column 202 corresponding to the column in which the identifier is stored. Next, step 80
In step 20, the work case extraction unit 101 determines from the column of the work type column 203 corresponding to the extracted work identifier
Take out the type of work.

Next, proceeding to step 8030, the reference document search rule retrieving means 102 determines the type of work retrieved by the work case retrieval means 101 in step 8020 in each column of the work type column 401 in the reference document retrieval rule 400. It is determined whether any of them is stored. If it is determined in step 8020 that the work type extracted by the work case extraction unit 101 is stored in any one of the work type columns 401 in the reference document search rule 400, the process proceeds to step 8040. . In step 8020, the work type extracted by the work item extraction unit 101 is
If it is determined that it is not stored in any of the columns of the work type column 401 in the reference document search rule 400, the process returns to step 8010.

In step 8040, the reference document search means 103 determines what is the most important document corresponding to the type of work retrieved by the work case retrieval means 101 in step 8020, by referring to the reference document retrieval rule 40.
0 is obtained by referring to the most important document column 402 corresponding to the column of the work type column 401 in which the work type is stored. For example, since the work type of the work case name “Make minutes of 3/5 review” in the work case database in FIG. 2 is “Make minutes”, the work type “Make minutes” The most important document corresponding to "" is obtained as the "subject minutes."

Next, proceeding to step 8050, the reference document search means 103 stores what the first reference document and the second reference document are for the work type and the work type of the reference document search rule 400. It is obtained by referring to the first reference document column 403 and the second reference document column 404 corresponding to the work type column 401.
For example, the first reference document for the type of work “preparation of minutes” is acquired as “notification of holding under the same parent work” according to the search rule of FIG. In addition, the second reference document for the work type “preparation of minutes” is acquired as “minutes under the same parent work” according to the search rule of FIG.

The information on the work identifier, the work case name, the work type, the most important document, the first reference document, and the second reference document obtained in steps 8010, 8020, 8040, and 8050 are obtained. At this point, the information is stored in the reference document data 900 corresponding to the work case as shown in FIG. Here, the configuration of the reference document data 900 corresponding to the work case will be described. The reference document data 900 corresponding to the work case includes a work identifier column 901 composed of a plurality of columns, and a work case name column 9 composed of columns respectively corresponding to the columns of the work identifier column 901.
02, a work type column 903 composed of columns corresponding to the respective columns of the work case name column 902, and a work type column 90
3, the most important document column 904 composed of columns corresponding to the respective columns, the first reference document column 905 composed of columns respectively corresponding to the columns of the most important document column 904, and the first reference document column A second reference document column 906 includes columns respectively corresponding to the columns 905. The work identifier column 901 stores the work identifier extracted by the work item extraction unit 101 in step 8010. The work case name column 902 stores the work case name extracted by the work case extraction unit 101 in step 8010. In the work type column 903, step 8
In step 020, the work type extracted by the work case extraction unit 101 is stored. Most important documents section 904
In step 8040, the reference document search unit 10
3 stores information on the most important documents acquired. The first reference document column 905 stores information on the first reference document acquired by the reference document search unit 103 in step 8050. Second reference document column 906
In step 8050, the reference document search unit 10
The information on the second reference document obtained in step 3 is stored. In FIG. 9, for example, the work identifier is tid-1122
, The work case name is “Make minutes of 3/5 review”, the work type is “Make minutes”, the most important document is “Target minutes”, and the first reference document is “Same parent work”. Notice that the second reference document is "minutes under the same parental work."

Returning to FIG. 8, in step 8060, the reference document search means 103 obtains and stores in step 8040 and step 8050 the reference document search means 103 based on the contents of the reference document data 900 corresponding to the work case of the work case. , The most important documents corresponding to the work case,
The document identifiers of the first reference document and the second reference document are retrieved and acquired, and at the time of acquisition, the main storage 700
2 is stored. The acquired document identifier is stored in the main storage device 7002 as identifier data of a reference document corresponding to the work case. The identifier data of the reference document corresponding to the work case will be described later. here,
The details of the operation of searching for and obtaining a document identifier will be described with reference to the flowcharts of FIGS. The process according to the flowcharts of FIGS. 10 and 11 searches and obtains the document identifier of the first reference document corresponding to the work case when searching and obtaining the document identifier of the most important document corresponding to the work case. In this case, the process is executed when the document identifier of the second reference document corresponding to the work item is searched and obtained.

The processing according to the flowcharts of FIGS. 10 and 11 will be described. First, in step 1000,
It is determined whether the document whose document identifier is to be searched is a target document. If it is determined in step 1000 that the document whose document identifier is to be searched is a target document, the process proceeds to step 1060. If it is determined in step 1000 that the document whose document identifier is to be searched is not a target document, the process proceeds to step 1010.

In step 1060, a document identifier corresponding to the work identifier of the work item is extracted with reference to the document database. Thereafter, the process ends.

In step 1010, it is determined whether or not the document whose document identifier is to be searched is another document in the same field. If it is determined in step 1010 that the document whose document identifier is to be searched is another document in the same field, the process proceeds to step 1100. Step 1010
In step 1020, if it is determined that the document whose document identifier is to be searched is not another document in the same field,
Proceed to.

In step 1020, the work identifier of the parent work of the work case is stored in the work case database 10.
5 and acquired. Next, the process proceeds to step 1030, in which all work identifiers of work cases other than the work case with the work having the work identifier obtained in step 1020 as a parent work are obtained. Next, the process proceeds to step 1040, and among the work identifiers acquired in step 1030, a work identifier whose corresponding document type matches the document type of the document whose document identifier is to be searched is acquired with reference to the document database 107. . Next, the process proceeds to step 1050, where a document identifier corresponding to the work identifier acquired in step 1040 is acquired with reference to the document database 107, and the process ends.

In step 1100, the work identifier of the highest-order parent work of the work case (a work case in which no further parent work is defined) is acquired with reference to the work case database 105. The top-level parent work is obtained by repeatedly taking out the parent work of the work item and, if a parent work is further defined in this parent work, taking out the parent work. Next, proceeding to step 1110, the field of the work identifier acquired in step 1100 is
It is acquired with reference to the development system database 108.
Next, the process proceeds to step 1120, in which a work identifier of the same field as the field obtained in step 1110 is obtained with reference to the development system database 108. Next, the process proceeds to step 1130, and the work identifier of the work case having the work identifier acquired in step 1120 as the highest parent is obtained with reference to the work case database 105. Next, the process proceeds to step 1140 and proceeds to step 1130.
In the work identifiers obtained in the above, the corresponding document type is a work identifier whose document identifier is to be searched,
It is acquired with reference to the document database 107. Next, the process proceeds to step 1150, where a document identifier corresponding to the work identifier acquired in step 1140 is acquired with reference to the document database 107, and the process ends.

Here, the identifier data of the reference document corresponding to the above-mentioned work case will be described. The identifier data of the reference document corresponding to the work case stores the document identifiers of the most important document, the first reference document, and the second reference document corresponding to the work case. FIG. 12 shows an example of the identifier data of the reference document corresponding to the work case. Here, the configuration of the reference document identifier data 1200 corresponding to the work case will be described. Reference document identifier data 1 corresponding to the work case
200 is a work identifier field 120 composed of a plurality of fields.
1, a work case name column 1202 composed of columns corresponding to the respective columns of the work identifier column 1201, a most important document column 1203 composed of columns corresponding to the respective columns of the work case name column 1202, First reference document column 1 composed of columns corresponding to each column of the most important document column 1203
204, and a second reference document column 1205 composed of columns corresponding to the respective columns of the first reference document column 1204. The work identifier column 1201 stores the work identifier extracted by the work item extraction unit 101 in step 8010. This storage is performed by the reference document search means 103 in step 8060. The work case name column 1202 stores the work case name extracted by the work case extraction unit 101 in step 8010. This storage is performed by the reference document search means 103 in step 8060. Most important documents column 1
203 stores the document identifier of the most important document obtained by the reference document search means 103 in step 8060. The first reference document column 1204 contains the step 8060
, The document identifier of the first reference document acquired by the reference document search means 103 is stored. Second Reference Document Box 1
205 stores the document identifier of the second reference document obtained by the reference document search means 103 in step 8060. Based on the identifier data 1200 of the reference document corresponding to the work case, the reference document search means 103 searches the document identifiers of the most important document, the first reference document, and the second reference document corresponding to the work case in the step 8060. At the time of acquisition, the document identifier is generated by storing the document identifier acquired by the reference document search means 103 in a corresponding column.

In FIG. 12, for example, the work identifier is
The document identifier of the most important document of the work item "Create 3/5 Review Minutes" which is tid-1122 is did-1122, the document identifier of the first reference document is did-1123, and the document of the second reference document It is shown that the identifier is did-1121. The fact that the document identifier of the most important document is did-1122 is determined in step 80.
Step 106 of the flowchart of FIG.
0. The document identifier of the first reference document is di
The fact that it is d-1123 is obtained as follows. In step 1120, it is acquired that the work identifier of the parent work of the work matter whose work identifier is tid-1122 is tid-1120. In step 1030, the work identifiers of the work items having tid-1120 as the parent work are tid-1121 and tid-1123.
Is obtained. According to step 1040, ti
The document type corresponding to d-1121 is the minutes, the document type corresponding to tid-1123 is the event notification, and the desired document type is the event notification, so tid-1123 is acquired. And
In step 1050, a document identifier did-1123 corresponding to tid-1123 is obtained. That the document identifier of the second reference document is did-1121 is acquired as follows. In step 1020, the work identifier of the parent work of the work matter whose work identifier is tid-1122 is acquired as tid-1120. The work identifier of the work item whose parent work is tid-1120 is set to tid-1121 by step 1030.
It is acquired that it is tid-1123. At step 1040, the document type corresponding to tid-1121 is minutes,
The document type corresponding to d-1123 is a holding notice, and the desired document type is minutes, so tid-1121 is acquired. Then, in step 1050, did-1121 which is a document identifier corresponding to tid-1121 is obtained. In FIG. 12, for example, the document identifier of the second reference document of the work item “system A function specification modification” whose work identifier is tid-1130 is indicated as did-4110. .
The document identifier of the second reference document for the work item “Modify System A Functional Specification” whose work identifier is tid-1130 is did
-4110 is obtained as follows. In step 1010, since the desired document is a document of another system in the same field, the process proceeds to step 1100. Work identifier is ti
In step 1100, it is acquired that the work identifier of the highest-order parent work of the work case d-1130 is tid-1000. In step 1110, it is determined that the field of tid-1000 is finance.
Take out from 8. In step 1120, it is obtained that the work identifier of the top-level parent work of another system whose field is finance is tid-4000. Step 11
In 30, it is acquired that the work identifier of the work item whose parent work is tid-4000 is tid-4110. In step 1140, since it is known by referring to the document database 107 that the document type corresponding to tid-4110 is a functional specification, tid-4110 is acquired. Step 115
At 0, the fact that the document identifier corresponding to the work identifier tid-4110 is did-4110 is acquired with reference to the document database 107.

The identifier data 1200 of the reference document corresponding to the work item thus extracted is output to an output device such as a display screen or a printer by the display means 104 in step 8080 of FIG.
At this time, by using the work manager database (109 in FIG. 1), information on the work case in which each worker is the manager can be output together with the deadline of the work case. Further, at this time, the document name corresponding to the document identifier of the reference document identifier data 1200 corresponding to the work case is
It can also be obtained by referring to the document database 107 and output. Further, in a format other than the table format such as the identifier data 1200 of the reference document corresponding to the work case,
You can also output. Thus, for example, information as shown in FIG. 13 can be output to the worker C. As shown in FIG. 13, “3/5 Review Minutes Creation” and “System A Functional Specification Design Modification” are displayed along with the deadlines as work items to be performed, and the documents of reference documents for each work are displayed. The identifier and the document name are displayed at the same time. Further, the storage location of a file describing a document corresponding to the document identifier of the reference document identifier data 1200 corresponding to the work case can be obtained by referring to the document database 107 and output. For example, information as shown in FIG. 14 can be output to the worker C. In FIG. 14, in addition to the information shown in FIG. 13, a storage location of a file describing the contents of the document corresponding to the document identifier is displayed. For example, "System A
The first reference document of "Modification of Functional Specification Design", did-1110 "System A Functional Specification First Edition" is C: \ A \ spec
It is shown that it is stored in \ fspec1.doc. In this case, the worker can access the storage location and know the contents of the reference document.

The following embodiment is also conceivable. First, the contents of the reference document are stored in the storage device of the work support device 100 in the HTML format. Next, the reference document name and the contents of the reference document in the information as shown in FIG. 13 created for each worker are linked and output in HTML format.
It is stored in the storage device of the work support device 100. Furthermore, the information on the top menu screen that accepts the input of the worker name as a parameter and accepts the display request of the reference document,
The parameters and the information as shown in FIG. 13 are linked by using the worker name as a key, converted into HTML format, and stored as a file A in the storage device of the work support apparatus 100. In this case, when the worker displays the top menu screen, inputs the worker name as a parameter and requests display of the reference document, the reference corresponding to the work in which the worker of the input parameter is the responsible person is performed. Information about the document is displayed as shown in FIG. When the operator clicks the reference document name in the information displayed as shown in FIG. 13 with a mouse, the contents of the clicked reference document name are displayed.
It is displayed as shown in FIG. In FIG. 15, the operator clicks "System A Functional Specifications First Edition" which is a reference document name with a mouse, and the contents of the clicked reference document name "System A Functional Specifications First Edition" are displayed. It shows the situation. Here, HTML is Hyper.
It is an abbreviation of text Markup Language. HTML stands for WWW (World Wide Wed)
b) A language for describing information to be published on the server. WWW is a client / server type wide area information system. In the WWW, information sources scattered on the Internet are associated with each other by a hypertext method, and
It is possible to obtain necessary information by registering with a WW server and successively switching reference destinations from a client using a WWW browser which is software for displaying information. H
In a document created in TML, voices and images can be embedded, and data in another location on the network can be designated, and this is called a link. Currently, information is HT
Programs that output in ML format are commonly used. There is also software for word processors that can create files in HTML format.

As described above, when the file A or the like is stored in the storage device of the work support device 100, a WWW browser is started in the work support device 100, and “file: /// the hierarchical structure of the directory up to the directory where the file A is stored / the file name of the file A ", the top menu screen is displayed. In addition, the work support device 100 as one client,
It is also conceivable that an intranet is constructed as shown in FIG. An intranet is a technology that incorporates Internet technology into the foundation of an information communication system within a company.
This is a system form used for information sharing and business support. In FIG. 16, information is stored in a WWW server 1601, and information is retrieved from a plurality of clients 1603 (such as personal computers) via a network 1602. In such a case, the file A or the like is copied from the work support apparatus 100 to the WWW server 1601 so that the file A or the like is
1 is stored in the storage device. Then, a WWW browser is started in any one of the clients 1603, and a keyboard of the client 1603 is used.
By inputting “http: // host name of WWW server 1601 / directory hierarchical structure up to directory where file A is stored / file name of file A”, a top menu screen is displayed. Here, the host name of the WWW server 1601 is an identifier for identifying the WWW server 1601 approved on the WWW. When the top menu screen is displayed and a worker name is input as a parameter and a reference document display request is made, information on the reference document corresponding to the work in which the worker of the input parameter is the responsible person is shown in FIG. When the operator clicks on the reference document name in the information displayed as shown in FIG. 13 with the mouse, the contents of the clicked reference document name are displayed as shown in FIG. . According to this, a plurality of clients 1
Information on the reference document can be obtained from any of 603.

As described above, according to the present invention, when a worker performs any work, necessary reference documents can be presented to the worker, and work efficiency can be improved.

While one embodiment of the present invention has been described above, other embodiments of the present invention described below are also conceivable. Hereinafter, a second embodiment of the present invention will be described.

In the second embodiment of the present invention, the reference document search means 103 stores the most important document, the first reference document,
In addition, a document identifier and a document name of the second reference document are searched, and the searched document identifier and document name are stored. This eliminates the need for the display unit 104 to search the document database 107 for the document names of the most important document, the first reference document, and the second reference document.
In this case, a connection line from the document database 107 to the display unit 104 is not required in the configuration diagram showing the configuration of the work support apparatus 100. Therefore, a configuration diagram showing the configuration of the work support device 100 according to the second embodiment of the present invention is as shown in FIG. In the configuration diagram shown in FIG. 17, when compared with the configuration diagram shown in FIG.
Only the connection line from the document database 107 to the display unit 104 is removed, and the other configuration remains unchanged.

FIG. 18 is a flowchart showing the outline of the operation of the work support apparatus 100 according to the second embodiment of the present invention. The flowchart shown in FIG. 18 differs from the flowchart shown in FIG. 8 in that step 8060 in FIG. 8 is replaced with step 18010 in FIG.
18 is the same as that of FIG. 18 except that step 18020 is performed. In step 8060 of FIG. 8, the reference document search unit 103 searches only the document identifiers of the most important document, the first reference document, and the second reference document.
In the reference document search means 103, the most important documents,
The document identifier and the document name of the first reference document and the second reference document are searched. In step 8080 of FIG. 8, the display unit 104 has to search for the document names of the most important document, the first reference document, and the second reference document.
In step 18020 of FIG.
No. 4 does not need to search the document names of the most important document, the first reference document, and the second reference document.

Further, the flowcharts shown in FIGS. 10 and 11 and showing the details of the operation for acquiring the document identifier are the same as those shown in FIGS. 19 and 20, and acquire the document identifier and the document name. This is a flowchart showing details of the operation. In FIG. 19, step 1050 in the flowchart shown in FIG.
Is the same as step 19010, and step 1060 is the same as step 19020, and the other steps are the same. 20 differs from FIG. 11 only in that step 1150 in the flowchart shown in FIG. 11 is replaced with step 20010, and the other steps are the same. Step 19010, Step 1
9020 and step 200910,
The difference from steps 1050, 1060, and 1150 is that a document name is also acquired in addition to the document identifier.

As a result, the identifier and name data 2100 of the reference document corresponding to the work case shown in FIG. 21 are obtained as corresponding to the identifier data of the reference document corresponding to the work case shown in FIG. Reference document identifier and name data 2100 corresponding to the work case stores the document identifiers and document names of the most important documents, the first reference document, and the second reference document corresponding to the work case. Reference document identifier and name data 2100 corresponding to the work case
Is a work identifier field 1201 composed of a plurality of fields,
A work case name field 1202 composed of fields corresponding to the respective fields of the work identifier field 1201, and a work case name field 12
02 and a first reference document column 2102 composed of columns corresponding to the columns of the most important document column 2101, respectively.
And a second reference document column 2103 composed of columns corresponding to the respective columns of the first reference document column 2102.
The work identifier column 1201 stores the work identifier extracted by the work item extraction unit 101 in step 8010. This storage is performed by the reference document search means 103 in step 18010. The work case name column 1202 stores the work case name extracted by the work case extraction unit 101 in step 8010. This storage is performed by the reference document search means 103 in step 18010. Most important documents section 21
01 stores the document identifier and the document name of the most important document obtained by the reference document search means 103 in step 18010. The first reference document column 2102 stores the document identifier and the document name of the first reference document acquired by the reference document search means 103 in step 18010. The second reference document column 2103 contains the step 180
At 10, the document identifier and the document name of the second reference document acquired by the reference document search means 103 are stored.

Further, as another embodiment of the present invention,
When the reference document search rule 400 shown in FIG. 4 describes a desired document under the same parent work or a desired document under conditions other than the desired document of another system in the same field,
The step of setting the condition as a branch condition may be inserted between step 1010 and step 1020 shown in FIG. 10, and a step of obtaining a desired document under the condition at the branch destination may be described.

[0044]

According to the first or second aspect of the present invention, when an operator performs an operation, the identifier of the reference document and the document name necessary for the operation are set in the operation. Since it can be presented to a worker, work efficiency can be improved. In addition, since the work case data in which the work type corresponds to each work case and the reference document search rule in which the search rule corresponds to each work case are separately provided, the search rule is set for each work case. The data amount can be reduced as compared with the case where the corresponding data is provided.
Further, since the work item data and the reference document search rule are separately provided, maintenance becomes easy.

Further, according to the configuration of the third aspect of the present invention, when a worker performs a work, an identifier of a reference document and a document name necessary for performing the work are displayed to the worker, When the operator instructs the displayed identifier or document name by clicking with a mouse or the like, the contents of the reference document of the displayed identifier or document name can be displayed, thereby improving work efficiency. Can be done.

Further, according to the configuration of the fourth aspect of the present invention, when the worker performs the work, the identifier and the document name of the reference document necessary for performing the work in which the worker is the responsible person Can be presented to the worker, so that work efficiency can be improved.

Further, according to the configuration of the fifth aspect of the present invention, when a worker performs an operation, another operation which is necessary to perform the operation and is a child operation of the parent operation of the operation is performed. As a reference document, the identifier of the reference document and the name of the document can be presented to the worker, so that the work efficiency can be improved.

Further, according to the configuration of claim 6 of the present invention, when a worker performs a task, the task is created in a project in the same field as the project including the task and necessary for the task. The given document can be used as a reference document, and the identifier and document name of the reference document can be presented to the operator, so that the work efficiency can be improved.

Further, according to the configuration of claim 7 of the present invention, when the worker performs the work, the identifiers and the document names of a plurality of reference documents necessary for the work are determined by the priority. Since it can be presented to the worker with the attachment, the work efficiency can be improved.

[Brief description of the drawings]

FIG. 1 is a configuration diagram showing a configuration of a work support device according to the present invention.

FIG. 2 is an explanatory diagram showing an example of work item data.

FIG. 3 is an explanatory diagram showing an example of development system data.

FIG. 4 is an explanatory diagram showing an example of a reference document search rule.

FIG. 5 is an explanatory diagram illustrating an example of document data.

FIG. 6 is an explanatory diagram showing an example of work manager data.

FIG. 7 is a hardware configuration diagram of the work support device according to the present invention.

FIG. 8 is a flowchart showing an outline of the operation of the work support device according to the present invention.

FIG. 9 is an explanatory diagram of reference document data corresponding to a work case.

FIG. 10 is a flowchart illustrating details of an operation of searching for and acquiring a document identifier.

FIG. 11 is a flowchart illustrating details of an operation of searching for and acquiring a document identifier.

FIG. 12 is an explanatory diagram illustrating an example of identifier data of a reference document corresponding to a work case.

FIG. 13 is an explanatory diagram showing an example of information output to a worker C.

FIG. 14 is an explanatory diagram illustrating an example of information output to a worker C.

FIG. 15 is an explanatory diagram showing an example of displaying the contents of a document having a clicked reference document name.

FIG. 16 is a configuration diagram when an intranet is constructed using the work support device as one client.

FIG. 17 is a configuration diagram showing a configuration of a work support device according to the present invention.

FIG. 18 is a flowchart showing an outline of the operation of the work support device according to the present invention.

FIG. 19 is a flowchart showing details of an operation of searching and acquiring a document identifier and a document name.

FIG. 20 is a flowchart showing details of an operation of searching for and acquiring a document identifier and a document name.

FIG. 21 is an explanatory diagram showing an example of identifier and name data of a reference document corresponding to a work case.

[Explanation of symbols]

101: work case retrieval means, 102: reference document search and retrieval means, 103: reference document search means, 104: display means, 105: work case database, 106: reference document search rule database, 107: document database, 108: development system Database, 109: work manager database, 700: computer body, 701:
External storage device, 702: display, 703: keyboard, 704: mouse, 705: printer, 7001:
CPU, 7002: main storage device.

Claims (12)

[Claims] 1. A work identifier for identifying a work matter,
A work case data storage unit that stores a work case name, a work type indicating a work category of the work case, and status information indicating a work state of the work case for each work case, and stores the work case data as work case data; Document data storage means for storing, as document data, a work identifier for identifying a work case, and an identifier and a document name of a document created by the work identified by the work case for each work case A reference document that stores, as a reference document search rule, a search rule that is information for searching for an identifier of a corresponding reference document for each work type by referring to the work item data and the document data. A search rule storage unit, for a work type of a work matter that has not been completed, a search rule stored in advance for the work type,
Obtained by referring to the reference document search rule,
Reference document search means for searching for an identifier of a reference document by referring to at least the work case data and the document data for the work identifier of the work case that has not been completed based on the obtained search rule; A document name corresponding to the identifier of the reference document searched by the reference document search means is extracted by referring to the document data, and the work case name of the work case which has not been completed yet is searched by the reference document search means. A display means for displaying the identifier of the reference document and a document name corresponding to the identifier of the reference document in association with each other. 2. A work identifier for identifying a work matter,
A work case data storage unit that stores a work case name, a work type indicating a work category of the work case, and status information indicating a work state of the work case for each work case, and stores the work case data as work case data; Document data storage means for storing, as document data, a work identifier for identifying a work case, and an identifier and a document name of a document created by the work identified by the work case for each work case A reference document that stores, as a reference document search rule, a search rule that is information for searching for an identifier of a corresponding reference document for each work type by referring to the work item data and the document data. A search rule storage unit, for a work type of a work matter that has not been completed, a search rule stored in advance for the work type,
Obtained by referring to the reference document search rule,
Based on the acquired search rule, for the work identifier of the work case that has not been completed, refer to at least the work case data and the document data, search for the identifier of the reference document, the identifier of the reference document A corresponding document name, a reference document search unit that retrieves the document data by referring to the document data, a work case name of the work case that has not yet been completed, and a reference document identifier searched by the reference document search unit. Display means for displaying a document name corresponding to the identifier of the reference document in association with the reference document. 3. The work support apparatus according to claim 1, further comprising: reference document storage means for storing an identifier or a document name of the reference document and the contents of the reference document in association with each other; Receiving means for receiving an instruction for the identifier or document name of the displayed reference document; and means for reading out and displaying the contents of the reference document of the identifier or document name for which the instruction has been received by the receiving means from the reference document storage means. A work support device, comprising: 4. The work support device according to claim 1, further comprising: a work identifier for identifying a work item; and an identifier for identifying a person responsible for performing the work identified by the work identifier. And a work manager data storage unit that stores the work manager data as work manager data, wherein the display unit refers to the work manager data, and for each manager who should perform the work, the processing is terminated. A work support apparatus for displaying a work case name that has not been entered, an identifier of a reference document retrieved by the reference document retrieval means, and a document name corresponding to the identifier of the reference document in association with each other. 5. The work support apparatus according to claim 1, wherein the work case data storage means hierarchically defines a relationship between a parent work and a child work of the work case as work case data. The reference document search rule storage means, as a search rule, for each work type, the reference documents corresponding to the work item whose work type is the work type are stored under the same parent work. A work support device, which stores information that the document is a predetermined document created by a work case that is another child work. 6. The work support apparatus according to claim 1, wherein a plurality of work cases, which are the highest-order parent works, among the higher-order parent works including the work cases, are provided. The system further includes a system data storage unit that stores, as system data, each of the work cases that are higher-order parent works, in correspondence with a field to which a product created by the work case that is the highest-order parent work belongs. The reference document search rule storage means, as a search rule, for each work type, the reference document corresponding to the work case whose work type is the work type is the highest-order parent work of the work case in the system data. Stores information that the other work case corresponding to the same field as the work case is the predetermined document created by the work case as the top-level parent work, A work support apparatus, wherein the reference document search means searches for an identifier of a reference document by also referring to the system data. 7. The work support apparatus according to claim 1, wherein the reference document search rule storage unit searches for an identifier of a corresponding reference document for each work type as the reference document search rule. A plurality of search rules, and the plurality of search rules are prioritized, and the reference document search unit is configured to search for the unfinished work item based on the obtained search rules. A work support apparatus characterized by referring to at least work case data and document data for a work identifier and searching for an identifier of a reference document with a priority. 8. A work identifier for identifying a work matter,
The work case name, the work type indicating the work category of the work case, and the status information indicating the work state of the work case are associated with each work case, stored in the storage device as work case data, and the work case is stored. A work identifier for identification, an identifier of a document created by the work identified by the work identifier, and a document name are stored in a storage device as document data in association with each work case, and the work case data With reference to the document data, a search rule, which is information for searching for an identifier of a corresponding reference document, is stored in a storage device as a reference document search rule for each type of work, and has not been completed yet. For the work type of the work item that does not exist, the search rule stored in advance for that work type is
Obtained by referring to the reference document search rule,
Based on the acquired search rules, at least the work case data and the document data are referenced for the work identifier of the work case that has not been completed, and the identifier of the reference document is searched. The document name corresponding to the identifier is extracted by referring to the document data, and corresponds to the work case name of the work case that has not been completed, the identifier of the searched reference document, and the identifier of the reference document. A work support method characterized by displaying document names to be associated with each other. 9. A work identifier for identifying a work matter,
The work case name, the work type indicating the work category of the work case, and the status information indicating the work state of the work case are associated with each work case, stored in the storage device as work case data, and the work case is stored. A work identifier for identification, an identifier of a document created by the work identified by the work identifier, and a document name are stored in a storage device as document data in association with each work case, and the work case data With reference to the document data, a search rule, which is information for searching for an identifier of a corresponding reference document, is stored in a storage device as a reference document search rule for each type of work, and has not been completed yet. For the work type of the work item that does not exist, the search rule stored in advance for that work type is
Obtained by referring to the reference document search rule,
Based on the acquired search rule, for the work identifier of the work case that has not been completed, refer to at least the work case data and the document data, search for the identifier of the reference document, the identifier of the reference document The corresponding document name is retrieved by referring to the document data, the work case name of the work case that has not been completed, the identifier of the retrieved reference document, and the document name corresponding to the identifier of the reference document Are displayed in association with each other. 10. The work support method according to claim 8, further comprising: storing an identifier or a document name of the reference document and the contents of the reference document in a storage device in association with each other; Receiving an instruction for the identifier or document name of the reference document, and displaying the contents of the reference document with the received identifier or document name by referring to the storage device. 11. A work identifier for identifying a work case, a work case name, a work type indicating a category of work of the work case, and status information indicating a work state of the work case are associated with each work case. In addition, a step of storing the work case data in the storage device, a work identifier for identifying the work case, and an identifier and a document name of the document created by the work identified by the work identifier are stored for each work case. And storing the document data in a storage device as document data.By referring to the work case data and the document data, for each work type, information for searching for an identifier of a corresponding reference document is obtained. Storing a certain search rule in a storage device as a reference document search rule; The search rules that are stored in advance Te,
Obtained by referring to the reference document search rule,
Based on the acquired search rule, for at least the work identifier of the work case that has not been completed, referring to at least the work case data and the document data, and searching for an identifier of a reference document; The document name corresponding to the identifier of the reference document is retrieved by referring to the document data, the work case name of the work case that has not been completed, the identifier of the searched reference document, and the identifier of the reference document And displaying a document name corresponding to the computer-readable recording medium. 12. A work identifier for identifying a work case, a work case name, a work type indicating a work category of the work case, and status information indicating a work state of the work case are associated with each work case. In addition, a step of storing the work case data in the storage device, a work identifier for identifying the work case, and an identifier and a document name of the document created by the work identified by the work identifier are stored for each work case. And storing the document data in a storage device as document data.By referring to the work case data and the document data, for each work type, information for searching for an identifier of a corresponding reference document is obtained. Storing a certain search rule in a storage device as a reference document search rule; The search rules that are stored in advance Te,
Obtained by referring to the reference document search rule,
Based on the acquired search rule, for the work identifier of the work case that has not been completed, refer to at least the work case data and the document data, search for the identifier of the reference document, the identifier of the reference document Extracting the corresponding document name by referring to the document data; corresponding to the work case name of the work case that has not been completed, the identifier of the searched reference document, and the identifier of the reference document. Displaying a document name in association with the document name; and a computer-readable recording medium recording a program for causing a computer to execute the work support method.