JP2000113263A - System for operating shared vehicle - Google Patents

Abstract

PROBLEM TO BE SOLVED: To omit a time required for the selecting operation of use language, and to smoothly operate this system by storing the use language of a user in an IC card, and deciding language to be used for the display of a port terminal for operating the rental and return of a shared vehicle based on the data of the use language. SOLUTION: An IC card manages the use situation of the shared vehicle of a user in a host computer 1, and this IC card is also used as a key for operating the shared vehicle. This IC card has the storage area of individual data and the storage area of use language. Port terminals 4a and 4b operate the rental and return of a shared vehicle using the IC card. The port terminal 4a and 4b decide language to be used for the display of the explanation of an operation based on the use language data. When the data of the use language are not stored in the storage area, the port materials 4a and 4b allow the user to select the use language, and writes the data of the selected use language in the storage area.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an IC (Integrated Circuit) in which language data is written.
The present invention relates to a common vehicle operation system that uses a card as a key of a common vehicle.

[0002]

2. Description of the Related Art The applicant has proposed a shared vehicle operation system for the purpose of eliminating traffic congestion and effectively using energy (Japanese Patent Application Laid-Open Nos. 8-110997 and 8-1197).
0999, JP-A-8-110908, JP-A-8-147
555 etc.).

FIG. 12 is a conceptual diagram showing an example of introducing a shared vehicle operation system. As shown in this figure, in the common vehicle operation system, the common vehicle ports 10
0 is provided. The common vehicle port 100 has an I
A port terminal (not shown) capable of renting and returning a shared vehicle with a C card is provided, and a plurality of shared vehicles 1 are provided.
01 is available for parking. The issuance and return of the IC card and the settlement of the usage fee are performed by, for example, a card processing machine (not shown) provided in the station 102.

[0004] The user can use the nearest shared vehicle port 10.
0, the shared vehicle 101 is rented out, the rented shared vehicle 101 travels to the destination, and the shared vehicle 101 is returned to the shared vehicle port 100 nearest to the destination. The returned common vehicle 101 is parked in the common vehicle port 100 and is used again when another user goes to another purpose. As described above, in the shared vehicle operation system, a plurality of users share the shared vehicle 101, so that traffic congestion can be eliminated and energy can be effectively used.

[0005]

However, when the shared vehicle 101 is used by a large number of users, and the user can understand a wide variety of languages, the above-mentioned shared vehicle operation system prepares a plurality of languages to be used. Must. Then, every time the user uses the shared vehicle 101,
It is necessary for each user to select a language for displaying a description of necessary items at the time of borrowing and returning from the common vehicle port 100, and for displaying a description of operation of the navigation system of the common vehicle 101 and the like.

That is, every time the user uses the common vehicle 101, the port terminal of the common vehicle port 100 and the common terminal are used before the operation is started in order to facilitate understanding of the following description of the operation of the common vehicle 101 and the like. It is necessary to perform an operation of selecting a language that can be understood by the user from a plurality of language types displayed on the navigation system of the vehicle 101.

For this reason, the user is required to use the common vehicle port 1
00 and the shared vehicle 101, it is necessary to perform a complicated language selection operation every time the shared vehicle 101 is used,
At the time of borrowing, returning, or operating the navigation system of the common vehicle 101 at the common vehicle port 100, there is a problem that it takes a long time, cannot perform smooth processing, and cannot efficiently operate the entire common vehicle system.

The present invention has been made under such a background, and there is no need to select a language every time a shared vehicle is used.
An object of the present invention is to provide a shared vehicle system capable of smoothly renting and returning a shared vehicle and efficiently operating the shared vehicle system.

[0009]

According to the first aspect of the present invention,
A shared vehicle operation system, wherein the shared vehicle is shared by a plurality of users, and an IC card having at least a storage area for storing data in a language used by the user; and an IC card for the shared vehicle based on the IC card. Port terminals (4a, 4b) for lending and returning,
The port terminal determines a type of language to be displayed based on the data in the storage area.

According to the first aspect of the present invention, since the data of the language used by the user is stored in the storage area for storing the data of the language used in the IC card, the data is shared based on the data of the language used. Since the language used for displaying the port terminals (4a, 4b) for renting and returning vehicles is determined, the user does not need to select the language to be used every time the shared vehicle is rented and returned. Therefore, in this shared vehicle operation system, the time for the user to select the language to be used can be omitted, and the operation of the system can be performed smoothly.

According to a second aspect of the present invention, in the shared vehicle operation system according to the first aspect, the port terminal (4a,
4b) causing the user to select a language to be used when the data of the language to be used is not stored in the storage area;
The method includes a process of writing data of the selected language to be used in the storage area.

According to the second aspect of the present invention, the user I
The presence / absence of the language of use in the storage area of the language of use in the C card is determined. If the data of the language of use is not written, the data of the language of use of the user is written, and the next shared vehicle is used. It is not necessary to perform the operation of selecting the language to be used from lending and returning. For this reason, in this shared vehicle operation system, after writing the language used in the port terminals (4a, 4b), the time for the user to select the language used can be omitted, and the system can be operated smoothly. .

[0013]

Embodiments of the present invention will be described below with reference to the drawings. FIG. 1 is a block diagram showing a configuration of a shared vehicle operation system according to an embodiment of the present invention. In the figure, a host computer 1 has a CPU
(Central processing unit) and a storage device.
It is connected to a card processor 3a, a card processor 3b, a port terminal 4a and a port terminal 4b via a communication network 2 such as a cal area network. The card processor 3a and the card processor 3b are provided, for example, at the station 102 in FIG. The shared vehicle (shared vehicle in the claims) used in the present system indicates a vehicle shared and used without specifying a vehicle used by a plurality of users. For example, a common vehicle is an ICVS (Intelli)
gent Community Vehicle Sy
), or an electric vehicle.

The port terminal 4a and the port terminal 4
b is provided, for example, in the common vehicle port 100 in FIG. Although only the card processors 3a and 3b and the port terminals 4a and 4b are shown here, more port terminals and card processors may exist.

The host computer 1 may, for example, use the shared vehicle, search for available shared vehicles, the vehicle number of the shared vehicle, personal data of the user, the lending time, the lending port terminal number, the remaining battery capacity, and the movement. Manages course data and billing information.

Card processing machine 3a and card processing machine 3b
Reads the user's personal data, for example, data such as name, gender, age, address, and telephone number, from the application form entered by the user, and outputs the data to the host computer 1 via the communication network 2. The card processors 3a and 3b are devices that issue IC cards. Here, the IC card serves as a key for managing the usage status of the shared vehicle by the user in the host computer 1 and for operating the shared vehicle.

This IC card has a storage area for personal data and a storage area for the language used. Therefore, the personal data storage area stores the user's personal data and is used for managing the rental and return of the user's shared vehicle. In the storage area of the language data, data of the language that can be understood by the user, for example, data indicating the language type such as “Japanese”, “English”, “Korean”, and “Chinese” Is stored. Further, in the storage area for storing the data of the used language, the data of the used language or the data indicating that the used language is “unset” is written.

The port terminals 4a and 4b determine the language used for displaying the operation description based on the language data. When data indicating "unset" is entered in the storage area for storing the data of the language used, the port terminals 4a and 4b display the operation explanation in all languages.

Here, the card processor 3a is connected to the display unit 6
a, keyboard 7a, scanner 8a, reader / writer (hereinafter referred to as R / W) 9a, printers 10a and C
It is composed of a PU 11a. The display unit 6a displays the CP
The information necessary for the operation of the card processor 3a is displayed as an image under the control of the U.11a.

The keyboard 7a is used by the operator of the card processor 3a to input commands and data for operating the card processor 3a.
Used to give to the PU 11a. Scanner 8a
Reads the image data of the usage application written by the user and outputs the image data to the CPU 11a. Further, the CPU 11a performs necessary character data (user's personal data) from image data input from the scanner 8a.
Is extracted and stored in a storage unit (not shown), and this character data is output to the host computer 1.

The R / W 9a writes the user's personal data stored in the card processor 3a into the storage section of the IC card and issues the IC card. Printer 10a
When the IC card is returned, the CPU 11a prints the accounting result calculated based on the usage time, for example.

The determination unit 16a determines data in a check column (entry) which is read from the scanner 8a and which is used as an entry in the application form to select which language to use, and from this determination result. It determines which language the user has selected, and outputs language data to the CPU 11a as a result of the determination.

The card processor 3b includes a display unit 6b,
It is composed of a keyboard 7b, a scanner 8b, an R / W 9b, a printer 10b, a CPU 11b, and a discrimination unit 16b. This display unit 6b, keyboard 7b, scanner 8b, R / W 9b, printer 10b, CPU 11b
And the determination unit 16b include a display unit 6a, a keyboard 7a, a scanner 8a, a R / W 9a, a printer 10a,
The description is omitted because it is the same as the CPU 11a and the discrimination unit 16a.

The port terminal 4a and the port terminal 4b
The rental and return processing of the shared vehicle using the C card is performed. Here, the port terminal 4a is connected to the infrared sensor 12a,
Card reader 13a, touch panel 14a and CPU
15a. The infrared sensor 12a is provided in front of the port terminal 4a, detects that the user has approached the port terminal 4a for lending or returning a shared vehicle, and outputs a sensing signal to the CPU 15a as a sensing result.

The CPU 15a keeps the normal port terminal 4a in a sleep state to save power, and
The port terminal 4a is activated in order to perform a lending or returning operation based on the sensing signal input from the terminal. The card reader 13a reads data stored in the IC card, and sequentially outputs the read data to the CPU 15a.

The touch panel 14a displays image data and character data for operation explanation under the control of the CPU 15a, and when the user touches the image data and character data with a finger or the like, data input necessary for processing is performed. , And necessary items from a plurality of options are selected, and the obtained data is output to the CPU 15a. In addition, CPU
15a, the host computer 1 stores usage status data of a user who rents or returns a shared vehicle with an IC card.
Output to

Next, a flow of issuing an IC card using the card processor 3a in the shared vehicle management system according to the embodiment will be described with reference to FIGS. FIG. 2 is a flowchart illustrating an example of a card issuing process in the card processor 3a.

In step S1, the user receives an application form for the shared vehicle from the operator of the card processor 3a, and the necessary items (for example, user name,
Gender, age, address, telephone number, etc.) and port terminal 4a
And a check box for selecting a language used for the port terminal 4b or the like.

Next, in step S2, the operator
Receiving the completed application form from the user, inserting it into the scanner 8a, and from the keyboard 7a to the CPU 11a,
A command to start data input is given to the scanner 8a.
As a result, the scanner 8a causes the CPU 11a to output the image data read from the usage application form.

The CPU 11a extracts character data, that is, user's personal data from the input image data, and writes the user's personal data to a storage unit (not shown). At the same time, the CPU 11a
a, the language used is determined from the column checked in the check column of the application form read from the scanner 8a, and as a result of the determination, the data of the language used, for example, data indicating "Japanese" is sent to the CPU 11a. Output.

Next, at step S3, the CPU 1
1a confirms whether or not the user's personal data stored in the storage unit not shown satisfies the required items. That is, the CPU 11a checks whether at least data of the user's name, gender, age, address, and telephone number has been obtained. However, CPU 1
1a does not check whether there is data in the language used by the user.

At this time, when the CPU 11a detects that the required items are not satisfied, the CPU 11a displays image data indicating the missing items on the display unit 6a, and writes the usage application form again. Instruct. That is, CPU 11
a indicates that the process returns to step S1.

On the other hand, if the CPU 11a detects that the required items are satisfied, the process proceeds to step S4.

Next, in step S4, the CPU 1
1a, a reader / writer 9 stores data of a language to be used together with personal data of a user stored in a storage unit (not shown).
By a, the data is written into the storage unit of the IC card. At this time,
When there is no data in the language used by the user, the CPU 11a indicates "unset" indicating that the data in the language used by the user is not written in the storage area of the data in the language used in the IC card. Write data. And CPU
11a advances the processing to step S5.

Next, at step S5, the CPU 1
1a displays, on the display unit 6a, image data indicating that the personal data of the user has been written by the reader / writer 9a. Thereby, the operator recognizes that all the processes for issuing the card have been completed. Then, the operator takes out the IC card from the reader / writer 9a and delivers it to the user.

Next, with reference to FIGS. 1 and 3, an example of the operation in the process of lending the port terminal 4a in the shared vehicle management system according to the embodiment will be described. FIG. 3 is a flowchart illustrating an example of a process of lending a shared vehicle in the port terminal 4a.

In step S11, the CPU 15a
Keeps the port terminal 4a in a sleep state until a detection signal from the infrared sensor 12a is detected. Then, when the infrared sensor 12a detects that the user has approached the port terminal 4a within a certain distance, for example, “50 cm”, the infrared sensor 12a outputs a detection signal to the CPU 15a. This allows
The CPU 15a activates the port terminal 4a, and advances the processing to step S12.

Next, in step S12, the CPU
15a is, for example, "I" shown in FIG.
Please put the C card in the holder. " Thereby, the user inserts the IC card into the card reader 13a (holder).

Next, in step S13, the CPU
15a detects whether the IC card is correctly inserted into the card reader 13a. If the IC card is not inserted correctly or if the IC card is not inserted, the CPU 15a
The character data "Please insert the card correctly" is displayed on the touch panel 14a, and the process of step S13 is repeated until the IC card is correctly inserted.

On the other hand, if the IC card is correctly inserted into card reader 13a, CPU 15a advances the process to step S14.

Next, in step S14, the CPU
15a reads the user's personal data and data in the language used, which are stored in the IC card. Also, CPU
Step 15a checks whether or not the data in the language used has been written to the storage area of the usage data in the IC card. When the CPU 15a detects that data of the language used is entered in this storage area, the CPU 15a does not perform the processing of step S15 of selecting the language to be used, and proceeds to step S16 of renting a shared vehicle. Proceed.

On the other hand, if the CPU 15a detects "unset" data indicating that the language data has not been set in the storage area of the language data, the process proceeds to step S15.

Next, in step S15, the CPU
15a executes a subroutine shown in FIG. 5 for selecting a language to be used. FIG. 5 is a flowchart showing an operation of selecting a language to be used.

In step S21, the CPU 15a
Displays, for example, character data of “selection of language to be used” and “non-selection of language to be used” on touch panel 14a. When the user touches the character data of "language selection" on the touch panel 14a with a finger or the like, the CPU 15a detects that the user selects the language to be used, and proceeds to step S22.
Proceed to.

Next, in step S22, the CPU
15a, for example, on the touch panel 14a, character data of "Please select a language" and character data of "Japanese", "English", "Korean" and "Chinese" are displayed in each language. . The user can select character data of "Japanese", "English", "Korean" and "Chinese" displayed on the touch panel 14a by touching it with a finger or the like.

Then, when the user touches the character data of "Japanese" displayed on the touch panel 14a, the CPU 15a detects that the user has selected "Japanese" as the language to be used. . This allows the CPU
15a advances the process to step S23. If the language to be used is not selected within a predetermined time, for example, within “1 minute”, the CPU
Proceed to 24.

Next, in step S23, the CPU
15a, for example, the data of "Japanese" as the language of use selected by the user is written in the area for storing the data of the language of use in the storage unit of the IC card, and at the same time, the data of the language of use of the user is written to the host computer 1. Output. Then, the CPU 15a ends the language selection process,
The process returns to the flowchart shown in FIG.

In step S21 of FIG. 5, if the user touches the character data of "language not used" on touch panel 14a with a finger or the like, CPU 15a does not allow the user to select a language to be used. Is detected, and the process proceeds to step S24.

Next, at step S24, the CPU
In step 15a, since the user does not select the language to be used, the recognition data is written to the area for storing the data of the language to be used in the storage unit of the IC card, and at the same time, the host computer 1 is informed that the language has not been selected. The recognition data shown is output. Then, the CPU 15a ends the language selection process and returns to the flowchart shown in FIG.

Next, in step S16, the CPU
15a executes a subroutine shown in FIG. 6 to perform a shared vehicle lending process. FIG. 6 is a flowchart illustrating an operation of performing a shared vehicle lending process.

In step S31, the CPU 15a
Reads the data in the area of the storage unit of the IC card for storing the language data and detects whether the language data is written. And CPU 15a
For example, upon detecting that "Japanese" data is written in the area for storing the language data in the storage unit of the IC card, the process proceeds to step S32.

Next, at step S32, the CPU
15a, the character data to be displayed on the touch panel 4a is displayed in only "Japanese" upon detecting that the user has selected "Japanese" as the language to be used. Then, the CPU 15a advances the process to step S34.

On the other hand, in step S31, the CPU
15a detects character data to be displayed on the touch panel 4a in all languages, that is, “Japanese”, “English”, “Korean” and “Chinese” by detecting that the user has not selected a language to be used. Words ".

Next, in step S34, the CPU
15a requests the host computer 1 to search for an available shared vehicle. The host computer 1 selects an optimal shared vehicle from data such as the usage status of the shared vehicle and the remaining battery capacity, and outputs data of the vehicle number of the shared vehicle to the CPU 15.

Then, the CPU 15a writes the data of the vehicle number of the shared vehicle to be lent and the data of the time when the lending is started from the host computer 1 to the storage section of the IC card, and rents the data to the host computer 1. Outputs the data at the start time. Thereby, the CPU 15a ends the lending process and returns the process to the flowchart shown in FIG. As a result, FIG.
The processing of the shared vehicle lending processing shown in FIG.

Next, referring to FIG. 1 and FIG. 7, the I of the port terminal 4b in the shared vehicle management system of one embodiment will be described.
An operation example of the C card return processing will be described. FIG. 7 is a flowchart illustrating an example of a process of returning a shared vehicle and an IC card in the port terminal 4b.

In step S41, the user returns the shared vehicle to the determined parking position of the shared vehicle port 100 (FIG. 9). Then, the CPU 15b indicates that the user
When the C card is inserted into a predetermined holder, the return processing is detected based on the vehicle number of the shared vehicle stored in the IC card, and, for example, character data of "Thank you" is displayed on the touch panel 4b. . Next, the CPU 15b advances the process to step S42.

On the other hand, if the user does not insert the IC card into the predetermined holder, the CPU 15b repeats the processing in step S41.

Next, in step S42, the CPU
15b performs, for example, a billing process based on the use time of the difference between the current time and the lending time stored in the IC card. Then, the CPU 15 b
b, the data of the amount of money as a result of the billing process is written into the storage unit of the IC card. At the same time, the CPU 15b outputs data indicating that the shared vehicle has been returned to the host computer 1. As a result, the CPU 15b displays, for example, image data indicating the end on the touch panel 4b, and causes the user to recognize that the return processing of the shared vehicle has ended.

Then, the user takes out the IC card from the holder and submits the IC card to the operator of the card processor 3b. The operator of the card processor 3b inserts the received IC card into the reader / writer 9b. Next, the operator of the card processor 3b inputs the CPU from the keyboard 7b.
-Give command to 11b, and IC by reader / writer 9b
The data of the amount stored in the storage unit of the card is read.

Then, the CPU 11b prints the receipt shown in FIG. 8 using the image data and character data from the printer 10b, based on the user's usage time and the charged amount. The operator passes the printed receipt to the user and receives a usage fee from the user. Thus, the settlement process of the usage fee of the shared vehicle is completed.

Next, in step S43, the CPU
15b erases all data stored in the storage unit of the IC card.

In the above-mentioned common vehicle operation system,
Although the description has been given of one type of shared vehicle, a plurality of types of shared vehicles may be used, such as a car, a motorcycle, a mini-bike, and a bicycle. However, in this case,
Age restrictions are set depending on the shared vehicle used. That is, all users can use bicycles and the like, but the age of use is limited for shared vehicles that require a driver's license.

The above-described IC card can be created not only for individuals but also for families. However, in this case, there is an age limit depending on the shared vehicle used. That is, bicycles and the like can be used by all families, but the usage age of a shared vehicle requiring a driver's license is limited to a legal age or more.

Further, the language switching of the display of the operation explanation in the navigation system of the common vehicle is also performed by this IC.
It can also be performed based on the language data stored in the language storage area of the card.

In addition, it is possible to add a function to the card processor for recognizing characters written in the application form by the user and determining in which language the characters written by the user are used. It is. This eliminates the need for the user to enter the working language in the working language item of the use application.

Further, in addition to the data of the used language and the data indicating "unselected", data indicating "unselected" can be written in the writing area of the data of the used language in the IC card. When the user selects "non-selection" in the language selection, data indicating "non-selection" is written in the storage area of the data of the language used in the IC card. "Not selected"
Is written, thereafter, the port terminal or the like displays the explanation of the process in all languages without performing the operation of selecting the language to be used.

Further, when the card processing machine operator lacks the required items in the use application form, he or she directly listens to the user for the missing items, and sends the data of the items from the keyboard 7a. Can also be entered.

Further, issuance of an IC card can also be performed by a user requesting a use application form from an operating company of the shared vehicle management system. That is, the user fills in the necessary items of the mailed use application form and sends the use application form back to the operating company of the shared vehicle management system. As a result, the operating company of the shared vehicle management system creates an IC card based on the use application form, mails the IC card to the user of the shared vehicle, and issues the IC card. The issuing process of the IC card in the operating company of the shared vehicle management system is the same as the step in FIG.

Further, the operation explanation at the port terminal and the navigation system can be performed not only by displaying in the selected language, but also by voice in the selected language.

Further, the user does not issue / return the IC card every time the shared vehicle is borrowed / returned, but continuously borrows / returns the shared vehicle after receiving the IC card. For example, the IC card may be returned every month to perform the billing process.

Further, the charging process for the use of the shared vehicle can be performed by debiting the user's bank account entered in the use application form.

The embodiment of the present invention has been described in detail with reference to the drawings. However, the specific configuration is not limited to this embodiment, and a design change or the like may be made without departing from the gist of the present invention. The present invention is also included in the present invention.

[0074]

According to the present invention, since the language used by the user is stored in the IC card, the language used for displaying the port terminal that rents and returns the shared vehicle based on the data of the language used is displayed. Since the decision is made, the user does not have to perform the operation of selecting the language to be used every time the shared vehicle is rented and returned.In this shared vehicle operation system, the time for the operation of selecting the language used by the user can be omitted, and the system can be omitted. Can be operated smoothly.

[Brief description of the drawings]

FIG. 1 is a block diagram illustrating a configuration of a shared vehicle operation system according to an embodiment of the present invention.

FIG. 2 is a flowchart showing a card issuing process of the shared vehicle operation system shown in FIG.

FIG. 3 is a flowchart showing a shared vehicle lending process of the shared vehicle operation system shown in FIG. 1;

FIG. 4 is a diagram showing image data displayed on a touch panel 4a shown in FIG.

FIG. 5 is a flowchart showing a subroutine of language selection in the flowchart shown in FIG. 3;

6 is a flowchart showing a subroutine of a lending process in the flowchart shown in FIG.

7 is a flowchart showing an IC card return process of the shared vehicle operation system shown in FIG.

FIG. 8 is a conceptual diagram of a receipt printed by the printer 10b shown in FIG.

FIG. 9 is a conceptual diagram illustrating an example of introducing a shared vehicle operation system.

[Explanation of symbols]

DESCRIPTION OF SYMBOLS 1 Host computer 2 Communication network 3a, 3b Card processor 4a, 4b Port terminal 6a, 6b Display unit 7a, 7b Keyboard 8a, 8b Scanner 9a, 9b Reader / writer 10a, 10b Printer 11a, 11b, 1
5a, 15b CPU 12a, 12b Infrared sensor 13a, 13b Card reader 14a, 14b Touch panel

──────────────────────────────────────────────────続 き Continued on the front page (51) Int.Cl. ⁷ Identification symbol FI Theme coat ゛ (Reference) G08G 1/00 G06F 15/22 B // B60R 25/04 603 G06K 19/00 N (72) Inventor Nakai Tomoaki 1-4-1, Chuo, Wako-shi, Saitama Prefecture Inside Honda R & D Co., Ltd. (72) Inventor Shugo Kondo 1-4-1-1 Chuo, Wako-shi, Saitama F-term in Honda R & D Co., Ltd. (Reference) 3E038 AA07 BB04 CA02 CA06 CB03 CC01 FA03 GA02 5B035 AA14 BB09 BC02 CA05 CA27 CA29 5B049 BB31 BB59 CC03 CC31 CC39 CC40 DD01 DD02 DD04 EE05 EE07 EE23 EE28 FF02 FF03 FF04 FF08 FF03 FF18 FF01 FF04 FF04

Claims (2)

[Claims] 1. A system for sharing a shared vehicle with a plurality of users, comprising: an IC card having at least a storage area for storing data in a language used by the user; and lending the shared vehicle based on the IC card. And a port terminal for returning, wherein the port terminal determines the type of language to be displayed based on the data in the storage area. 2. A process in which the port terminal causes a user to select a language to be used when the data of the language to be used is not stored in the storage area, and writes the data of the selected language to the storage area. The shared vehicle operation system according to claim 1, further comprising: