JP2000057214A - Interactive article order receiving method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To receive an article order interactively and to set to price linked with the date of delivery by accepting a request regarding the ordering of an article from an on-line connected customer and presenting the date of delivery and the article unit price when the accepted request is complied with to the customer. SOLUTION: When the customer at a customer terminal 101 inputs the contents of plural kinds of predetermined items as to the order of an article including information specifying the article and its quantity, an order reception system 102 receives those and plans the production of the production corresponding to the accepted item contents while following a predetermined production planning procedure on the basis of the accepted item contents and the current production state. According to a predetermined manufacturing cost determining procedure, the manufacturing cost is determined, and the date of delivery obtained from the production plan and the article price obtained by adding predetermined profit to the manufacturing cost are sent to the customer terminal 101 and presented to the customer.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an interactive product order reception by receiving a request for an order for a product from a customer connected online and presenting a delivery date and a product price when the request is received to the customer. In particular, the present invention relates to a technology that is optimal when an order is received for a product whose delivery date is shorter than the manufacturing lead time and production activity of a certain part of the entire production process is expected.

[0002]

2. Description of the Related Art In general, for a product whose delivery time is shorter than a manufacturing lead time, a maker makes a forecast production, determines a production quantity with various uncertain factors, and allocates an order to a property. For example, there is a risk of holding many unnecessary parts, semi-finished product stocks, and product stocks. On the other hand, for a product whose delivery time is longer than the production lead time, there is no need to perform extra production, so that parts and semi-finished products are not in process and products and distribution are not inventoried, and the number of unnecessary parts is reduced.

[0003] Therefore, in general, the current price of a prospective product is set higher than the price of an order-based product in anticipation of the risk due to mis-estimation.

[0004] Currently, a product order receiving system has been developed which connects the customer and the maker online using the Internet or the like and receives an order from the customer who has been connected online.

[0005] Considering the case of accepting an order for a prospective product in this type of product order receiving system, the production quantity is determined at the time of receiving the order. There is no risk of ordering parts, it is possible to manufacture parts of the same type at the same time, and to devise production planning such as prevention of unnecessary overtime by equalizing the production volume for a long period of time. It can be manufactured. In addition, in procurement, taking into account the procurement lead time and manufacturing lead time, we will make a pre-order from a fairly early stage, and as the deadline approaches,
When a firm order is placed, if many orders are determined at the time of the firm order, purchase of unnecessary parts can be reduced, and the product can be manufactured at lower cost.

That is, in the prospective type production, the delivery date and the production cost are linked, and the manufacturer can produce with less uncertainties as the reservation is confirmed and the production period is longer. Therefore, it is possible to evaluate the overtime budget and procurement lot summaries in advance, and to optimally break the production plan (by checking the production congestion, the delivery date can be earlier than specified, and it is possible to avoid extra costs such as overtime) From
We can keep the delivery date and quantity, lower the production cost until shipping, and set the product price in consideration of it.

[0007]

However, in the conventional product order receiving system, the delivery date and the product price are specified by the maker, and a rational order receiving such as setting the product price in conjunction with the delivery date desired by the customer is required. There is no way.

In some cases, the delivery date for the customer may be as early as possible, but in many cases it is sufficient if it can be reliably obtained at the designated time. In the conventional product ordering system, in any case, a uniform product price is set, and usually, the delivery time is longer in the latter case than in the former case, so the manufacturer is inexpensive. Despite being able to be manufactured, such price differences have not been actively utilized in customer benefits.

That is, in the prospective production, the delivery date and the production cost are linked, and the longer the fixed period of the production quantity is, the more the order can be produced in a complete order form. Although it is possible to eliminate minutes, production without stock, unnecessary overtime, etc., the conventional product ordering system has no mechanism to reflect this in the product price, and there has been a problem that a reasonable product price has not been set.

[0010] In the case of air ticket purchases and hotel accommodations, there is a price discount mechanism called early reservation discount. Though the idea of determining the number of reservations early is similar, in this case, the total The number of people is determined in advance, and even if the reservation is made early, the cost corresponding to the manufacturing cost does not decrease, so it cannot be said that this is a reasonable price determination method. In addition, there is a mechanism called the open price system, which is a price determined by the retailer with respect to the purchase price at the time of purchase from a wholesaler or manufacturer, so there is no mechanism to set the price in conjunction with the delivery date Absent.

In a conventional product order receiving system, an order is received from a customer who is connected online using the Internet or the like.
Various calculations can be performed in real time. Therefore, if it is possible to perform interactive product order by using this to present the delivery date and the product price to the customer when responding to the request for the product order from the customer,
The customer can set the request contents of various patterns and purchase the desired product at a desired delivery date even at a low price.

In order to determine a delivery date and a product price to be presented to a customer, it is necessary to draft a production plan in response to a request from the customer. Therefore, the maker follows the production plan drafted at this time. Production can be performed, and it is possible to achieve both customer requirements and ease of manufacturing by the manufacturer.

As described above, an object of the present invention is to provide an interactive type by receiving a request for an order for a product from a customer connected online and presenting a delivery date and a product price in response to the received request to the customer. It is an object of the present invention to provide a technology for receiving an order for a product and setting a price in accordance with a delivery date.

[0014]

In order to achieve the above object, according to the present invention, an order receiving system connected online with a customer terminal receives an order for a product whose production cost varies according to the quantity and delivery date. A method, including information and quantity for specifying a product, for a plurality of types of items predetermined with respect to a product order, receiving the content of the item transmitted from the customer terminal, receiving the content of the received item, and Based on the current production status, according to a predetermined production plan drafting procedure, a product production plan corresponding to the content of the received item is drafted, and based on a delivery date obtained from the drafted production plan. According to the manufacturing cost determination procedure, determine the manufacturing cost, the delivery date obtained from the planned production plan, and the product price obtained by adding a predetermined profit to the determined manufacturing cost Offering interactive product orders method and transmits to said customer terminal.

[0015] Thus, the customer looks at the delivery date and the product price presented at the customer terminal, determines whether or not to place an order, and when dissatisfied with the delivery date and the product price, re-enters the item contents. it can.

In the interactive product order receiving method provided by the present invention, when drafting a production plan, each period is set as one unit of delivery date for each of a plurality of periods divided in units of a predetermined time. When drafting a production plan that provides a delivery date and transmitting the delivery date and the product price, the customer price is calculated by adding a predetermined profit to the plurality of periods and the manufacturing cost determined based on each period to the customer. You may make it transmit to a terminal.

Thus, the customer can view the delivery date (period) and the product price presented on the customer terminal and select a desired delivery date (period) and the desired product price. here,
As a delivery time of one unit, instead of subdividing each unit of time in production planning, some units are considered as a unit of delivery time, and the customer can make a desired delivery time under the condition that the customer only needs to enter the period. Can be selected.

In this case, it is preferable that the unit of time to be divided into the plurality of periods is equal to or less than the maximum unit of the procurement / manufacturing lead time of the main parts constituting the product.

In the interactive product order receiving method provided by the present invention, a priority given to at least one of the plurality of types of items is further received from the customer terminal, and a production plan is determined. When planning, each item may be weighted according to the received priority.

[0020]

Embodiments of the present invention will be described below with reference to the drawings.

FIG. 1 shows the overall configuration of an interactive product order receiving system according to this embodiment and the flow of information at the time of receiving an order.

In the figure, 101 is a customer terminal, 102 is an order receiving system, 103 is a master schedule, 104 is parts /
Manufacturing information database, 105 is output information, 106 is input information, 107 is component information, 108 is manufacturing information, 109
Is a parts procurement instruction, and 110 is a manufacturing instruction.

The customer terminal 101 and the order receiving system 102 are connected online via the Internet or the like.

The part information 107 is information relating to a delivery record and a delivery schedule from a part maker.
Reference numeral 8 denotes information on production results and progress information at the production site. These information are stored and updated in the parts / production database 104 as appropriate.

Further, the master schedule 103 stores information on the current ordered property and the plan of the expected production.

FIG. 2 shows the flow of the processing of this embodiment.

As shown in step 1 in FIG. 2, first, the customer looks at the initial screen displayed by the output information 105 transmitted from the order receiving system 102 on the customer terminal 101, and specifies the product. Input the item contents of each item related to the order of the product, such as information (for example, model and option) and quantity (step 1-).
1). The item contents input by the customer are transmitted as input information 106 from the customer terminal 101 to the order receiving system 102, and the order receiving system 102 receives and receives the information.

The order receiving system 102 refers to the master schedule 103 and the parts / manufacturing database 104 based on the contents of the items received as the input information 106, thereby formulating an optimal production plan at the present time, and the planned production. The production cost is determined based on the delivery date obtained from the plan, and the product price is determined by adding a predetermined profit to the determined production cost (step 1-2). Then, the order receiving system 102 transmits output information 105 for displaying an answer screen to the customer terminal 101 in order to present the delivery date and the product price to the customer, and the answer screen is displayed on the customer terminal 101 (step 1). -3).

In the order receiving system 102, production planning is performed according to a predetermined production planning procedure, and manufacturing costs are determined according to a predetermined manufacturing cost determining procedure. Here, in the production planning process, various techniques are known as a scheduling algorithm, and any technique may be used. The manufacturing cost is the sum of the labor cost and energy cost of individual parts and machining / assembly used in the production planning.The procedure for determining the manufacturing cost is also included in the package software of the scheduling algorithm as a cost calculation module. Various techniques are known, such as being included and commercially available, and any technique may be used.

FIG. 3 shows a display example of the initial screen and the answer screen.

In the initial screen shown in FIG.
Reference numeral 1 denotes an area for inputting a product type,
Is an area for inputting product options.
03 is an area for inputting the quantity to be ordered.
In the example of FIG. 3A, the customer specifies a model list button 304 and an option list button 305 for a model and an option, respectively, to display a pop-up screen (not shown), and the model described in the pop-up screen is displayed. A desired model or option can be selected from a list or an option list. Reference numeral 306 denotes a YES button indicating that input has been completed. When the customer specifies the YES button 306, the item content input by the customer is transmitted from the customer terminal 101 to the order receiving system 102 as the input information 106.

In the response screen shown in FIG. 3B, reference numeral 307 denotes an area for outputting a delivery date.
Reference numeral 8 denotes an area for outputting a product price. Also, 3
09 is a YES button indicating that an order is to be made, 310 is a NO button indicating that no order is made, and 311 is a re-input button for returning to the initial screen.

The customer looks at the contents of the answer screen and, if satisfied, specifies a YES button 309.

When YES button 309 is designated, the order is confirmed, and order receiving system 102 executes step 2 in FIG.
As shown in (1), the item contents received from the customer terminal 101, the planned production plan, the delivery date and the product price transmitted to the customer terminal 101 are registered in the master schedule 103 (step 2-1). Procurement instructions 11
0 or the production instruction 111 is output (step 2-2).

On the other hand, the customer looks at the contents of the answer screen and, if not satisfied, specifies the NO button 310. NO
When the button 310 is specified, a re-input button 311 is displayed on the answer screen, and the customer specifies the re-input button 311 when re-inputting the item contents.

When the re-input button 311 is designated, output information 105 for displaying an initial screen is transmitted from the order receiving system 102 to the customer terminal 101, and the process returns to step 1 in FIG.

Thus, the customer can return to the initial screen and repeat the input of the item contents until a satisfactory answer screen is obtained.

If the re-input button 311 is not designated, the order receiving system 102 determines that an order cannot be received as shown in step 3 of FIG. 2 (step 3-1).

As described above, according to this embodiment, a request for an order for a product is received from a customer connected online, and a delivery date and a product price at the time of responding to the received request are presented to the customer. It is possible to make an order for a model product and set a price linked to the delivery date.

In the prospective type production, the delivery date and the production price are linked, and the longer the fixed period of the production quantity, the longer the
Since it can be produced in a complete order form, the risk of defective inventory is small and the risk, production without stock, unnecessary overtime, etc. can be eliminated. However, according to the present embodiment, this is reflected in the product price, Product prices can be set.

In the above-described embodiment, the items to be input by the customer are information and quantity for specifying the product, but in addition to these, the desired delivery date and desired product price are also used as items. Can be added.

When the desired delivery date is added to the item, the order receiving system 102 preferentially drafts a production plan that provides the desired delivery date, and when the desired product price is added to the item, the desired product price is determined. A production plan that gives such a delivery date will be created with priority.

In making a production plan, in order to give priority to an arbitrary item, the item to be prioritized is set as an objective function and is minimized (depending on the nature of the item, it may be maximized). ) And satisfying the constraint conditions (e.g., facility operation rate, setup times, total production time, etc.). Such a production plan planning procedure uses various techniques as a scheduling algorithm. Any known technique may be used.

For example, on page 159 of "Japan Society of Precision Engineering: Production Software System (Ohm Co., Ltd. (1991))", the type and quantity of products, processing and assemblable facilities and usage costs, processing and assembly work and inventory An example of input information such as cost is described. On page 162, based on these input information, “(1) minimum total delivery delay”,
Conditions such as "(2) maximum minimization of late delivery", "(3) minimum average delay of delivery", and "(4) minimum number of delays of delivery" are mentioned. In addition, on pages 163 to 175, an example of the problem of minimizing the average residence time in a line of a certain ordered item and its solution are listed as related to inventory, and the total production cost is minimized as related to price. And its solution are given.

In the present invention, such a production planning procedure (scheduling algorithm) may use a well-known technique, and is not claimed.

Therefore, in practice, the procedure used for drafting the production plan in step 1 described above is nothing less than giving priority to the item of quantity in such a planning procedure. That is, for example, in step 1, the order receiving system 102 can obtain the earliest delivery date by drafting a production plan under the delivery date conditions (1) to (4).

A process for giving priority to the item of desired product price will be briefly described with reference to FIG.

The priority of the item of the desired commodity price can be realized by using a scheduling algorithm for complying with the delivery date in a simulation manner. That is, as shown in FIG. 4, the order receiving system 102 first
A certain delivery date is set, a production plan is created to comply with the set delivery date, and the production cost at that time is determined. Subsequently, the order receiving system 102 verifies whether a value (product price) obtained by adding a predetermined profit to the determined manufacturing cost satisfies the desired product price. If the price exceeds the product price, delay the delivery date and repeat the same process.If the manufacturing cost is below the desired product price, delay the delivery date and repeat the same process. Thus, the earliest delivery date that matches the desired product price can be determined. Note that, of course, a case where a solution cannot be obtained (a case where an order cannot be received at a desired product price) can be considered.

The processing in the case of giving priority to the item of desired delivery date will be briefly described.

The priority of the item of the desired delivery date can be realized by using a scheduling algorithm for compliance with the delivery date in a simulation manner, similarly to the case of giving priority to the item of the desired product price. That is,
First, the order receiving system 102 assumes that the desired delivery date is the delivery date, and executes a scheduling algorithm to check whether the assumed delivery date is feasible. And
If the assumed delivery date is not feasible (if it is not in time for the desired delivery date), the assumed delivery date will be postponed, and if the assumed delivery date is earlier than the desired delivery date (if it can be delivered earlier than the desired delivery date) By delaying the assumed delivery date, it is possible to determine the earliest delivery date when manufacturing the specified product in the specified quantity, and determine the manufacturing price at that time. When the earliest delivery date is earlier than the desired delivery date, if there is a difference between the product price corresponding to the earliest delivery date and the product price corresponding to the desired delivery date, it should be presented to the customer together. Is more reasonable.

FIG. 5 shows a display example of the initial screen and the answer screen when the desired commodity price is added to the item.

In the initial screen shown in FIG.
Reference numeral 1 denotes an area for inputting a product type,
Is an area for entering product options.
03 is an area for inputting the quantity to be ordered.
In the example of FIG. 5A, similarly to the example of FIG. 3A, the customer specifies a model list button 504 and an option list button 505 for a model and an option, respectively. Is displayed,
A desired model or option can be selected from a model list or option list described on the pop-up screen. Reference numeral 506 denotes an area for inputting a desired product price, and reference numeral 507 denotes a YES button indicating that input has been completed.

In the answer screen shown in FIG. 5B, reference numeral 508 denotes an area for outputting a delivery date.
9 is an area for outputting a commodity price. Also, 5
Reference numeral 10 denotes a YES button indicating that an order is to be made, 511 denotes a NO button indicating that an order is not to be made, and 512 denotes a re-input button for returning to the initial screen.

FIG. 6 shows a display example of the initial screen and the answer screen when the desired delivery date is added to the item.

In the initial screen shown in FIG.
Reference numeral 1 denotes an area for inputting a product type,
Is an area for inputting product options.
03 is an area for inputting the quantity to be ordered.
In the example of FIG. 6A, similarly to the example of FIG. 3A, the customer specifies a model list button 604 and an option list button 605 for a model and an option, respectively, so that a pop-up screen (not shown) is displayed. Is displayed,
A desired model or option can be selected from a model list or option list described on the pop-up screen. Reference numeral 606 denotes an area for inputting a desired delivery date, and reference numeral 607 denotes a YES button indicating that input has been completed.

In the answer screen shown in FIG. 6B, reference numeral 608 denotes an area for outputting a delivery date.
9 is an area for outputting a commodity price. Also, 6
Reference numeral 10 denotes a YES button indicating that an order is to be placed, 611 denotes a NO button that indicates not to place an order, and 612 denotes a re-input button for returning to the initial screen. FIG. 6B shows an example in which the delivery can be made earlier than the desired delivery date entered by the customer on the initial screen, and the delivery date has been changed.

Further, in the above-described embodiment, both the desired delivery date and the desired commodity price can be added to the item.

However, in such a case, it is often impossible to present a delivery date and a commodity price that satisfies all the item contents. Therefore, a priority is assigned to any one or more items. And the customer must specify this priority. Then, when drafting a production plan, the order receiving system 102 weights each item according to the specified priority.

For example, when the desired delivery date is designated as the first priority item and the desired commodity price is designated as the second priority item, the order receiving system 102 first executes a process for giving priority to the item of the desired delivery date. However, if the earliest delivery date is earlier than the desired delivery date and there is a difference between the product price corresponding to the earliest delivery date and the product price corresponding to the desired delivery date, the desired product price is considered. That is, for example,
If the product price corresponding to the earliest delivery date is higher than the desired product price, the order receiving system 102 determines if there is a delivery date between the earliest delivery date and the desired delivery date such that the corresponding product price is equal to or less than the desired product price. Such a delivery date and a product price can be selected as a delivery date and a product price to be presented to the customer.

Here, display examples of the initial screen and the answer screen when the desired delivery date and the desired commodity price are added to the items are as follows.
As shown in FIG.

In the initial screen shown in FIG.
Reference numeral 1 denotes an area for inputting a model of a product;
Is an area for inputting product options.
03 is an area for inputting the quantity to be ordered.
In the example of FIG. 7A, similarly to the example of FIG. 3A, the customer specifies a model list button 704 and an option list button 705 for a model and an option, respectively. Is displayed,
A desired model or option can be selected from a model list or option list described on the pop-up screen. Reference numeral 706 denotes an area for inputting a desired delivery date, 707 denotes an area for inputting a desired commodity price, 708 denotes an area for inputting a priority order, and 709 denotes that input has been completed. This is the YES button shown. In FIG. 7 (a), the customer
An example is shown in which a desired delivery date is specified as a first priority item and a desired product price is specified as a second priority item.

In the answer screen shown in FIG. 7B, reference numeral 710 denotes an area for outputting a delivery date.
1 is an area for outputting a commodity price. Also, 7
Reference numeral 12 denotes a YES button indicating that an order is placed, 713 denotes a NO button that indicates not to place an order, and 714 denotes a re-input button for returning to the initial screen. In FIG. 7B, in order to meet the desired delivery date specified by the customer as the first priority item, the price becomes higher than the desired product price specified by the customer as the second priority item, and the product price is changed. An example is shown.

In the above-described embodiment, a production plan is drafted based on the contents of items input by the customer, and the delivery date obtained from the drafted production plan and the corresponding product price are presented to the customer. However, a plurality of types of delivery dates and corresponding product prices can be presented to the customer as options.

In this case, the order receiving system 102
When planning a production plan, for each of a plurality of periods divided in units of a predetermined time, each period is set as a unit of delivery date, and a production plan that can obtain the delivery date is preferentially drafted. A plurality of periods (delivery dates) and a product price corresponding to each period are presented to the customer. Here, it is preferable that the unit of time divided into a plurality of periods be equal to or less than the maximum unit of the procurement / manufacturing lead time of the main parts constituting the product.

That is, for example, when the procurement / manufacturing lead time of the main parts constituting a product is n units (month, week, day, etc.), the order receiving system 102 Is set as one unit of delivery date, and a production plan that gives the delivery date is preferentially drafted.

For example, in a schedule for only a predetermined period starting from the current date, a screen describing each period divided into n or less and a commodity price corresponding to each period is displayed from the initial screen. It can be presented to the customer as a pop-up screen.

FIG. 8 shows a display example of the initial screen and the pop-up screen when such a schedule is presented as a pop-up screen.

In the initial screen shown in FIG.
Reference numeral 1 denotes an area for inputting a model of a product;
Is an area for inputting product options.
03 is an area for inputting the quantity to be ordered.
In the example of FIG. 8A, similarly to the example of FIG. 3A, the customer specifies a model list button 804 and an option list button 805 for a model and an option, respectively, so that a pop-up screen (not shown) is displayed. Is displayed,
A desired model or option can be selected from a model list or option list described on the pop-up screen. Reference numeral 806 denotes a schedule button for displaying the schedule as a pop-up screen.

In the pop-up screen shown in FIG. 8B, reference numeral 807 denotes a schedule, 808 denotes a YES button indicating that an order is to be placed, and 809 denotes NO indicating that an order is not to be placed.
A button 810 is a re-input button for returning to the initial screen. FIG. 8B shows an example in which the customer regards the delivery date and the product price two weeks ahead as appropriate and designates them in the designated column.

By the way, in the present purchase of parts and the like,
A notice is given well in advance and the purchase quantity is fixed as the due date approaches.However, since this confirmed purchase quantity is also announced based on the forecast plan, the quantity will shift significantly due to mispredictions and the purchase quantity will also decrease. It fluctuates, and component makers set prices in anticipation of the risk of the fluctuation. In addition, if there are many confirmed parts that are longer than the lead time of manufacturing, for the same reason as in the case of product manufacturing, we will reduce the risk in parts manufacturing and provide parts cheaply by devising them together. It becomes possible.

Therefore, it is possible to set the purchase price according to the magnitude of the lead time of the parts procurement period and to reduce the manufacturing cost, so that it is not necessary to draft a production plan in real time. Alternatively, the price may be set so that the product price is reduced as the delivery date comes earlier, and the customer may be presented with a schedule showing the correspondence.

For example, the procurement of the main parts constituting a product
When the manufacturing lead time is n units (month, week, day, etc.), it is unnecessary to specify that the delivery date is at least n units ahead of the current time because it can be regarded as the same as production of order-based products. There is no risk due to disposal, etc., and the production cost can be determined by stacking the lowest priced parts. However, in the period from the current time to the n-unit destination, the closer to the current time, the higher the component cost is set in stages in anticipation of the disposal risk. In addition, some of the parts other than the main parts have a procurement / manufacturing lead time shorter than n units, and the cost of such parts is similarly set higher in stages. The most probable value of the procurement risk for such a unit is "part cost + interest for (n-period) -sale or disposal price", but the average interest rate for a certain period or It may be separately and stepwise determined in advance based on the prediction of the value movement.

On the other hand, if the order is shorter than the standard delivery lead time (standard delivery time) of the product, if it is at the customer's convenience at the time of the order, the maker will deal with it by devising express parts procurement, setting overtime, etc. Although the delivery date will be met, extra orders and planning adjustment work will occur, and the cost at that time will be higher than the standard procurement and manufacturing costs, so the price may be higher than the regular price. However, this is also possible if the customer accepts and approves the express order for the product.

By the way, in the above-described embodiment,
Although the customer terminal 101 and the order receiving system 102 are directly connected online, one or more terminals such as wholesalers may be interposed between the customer terminal 101 and the order receiving system 102. It is possible.

In this case, the intervening terminal may relay the output information 105 and the input information 106, but add their own profit to the product price transmitted from the order receiving system 102 to the customer terminal 101. To do it.

Further, in mail-order sales using a television, etc., there is a case where the current cumulative order quantity is displayed on the screen in real time. However, if the above-described embodiment is applied, price setting is performed in real time. It is also possible to make a sale that is displayed on the screen and becomes cheaper as the quantity is bundled, or that the delivery time becomes longer.

The above-described embodiment can be applied to not only the final product on the market but also the order of materials and parts.

[0078]

As described above, according to the present invention,
It accepts requests related to product orders from online customers and presents the delivery date and product price to the customers in response to the received requests, thereby conducting interactive product orders and setting prices linked to delivery dates. Can be performed.

[Brief description of the drawings]

FIG. 1 is an explanatory diagram showing an overall configuration of an interactive product order receiving system according to an embodiment and a flow of information at the time of receiving an order.

FIG. 2 is an explanatory diagram showing a flow of processing according to the embodiment;

FIG. 3 is an explanatory diagram showing a display example of an initial screen and an answer screen.

FIG. 4 is an explanatory diagram illustrating an example of a process of drafting a production plan by giving priority to an item of a desired product price;

FIG. 5 is an explanatory diagram showing a display example of an initial screen and an answer screen when a desired product price is added to an item.

FIG. 6 is an explanatory diagram showing a display example of an initial screen and an answer screen when a desired delivery date is added to an item.

FIG. 7 is an explanatory diagram showing a display example of an initial screen and an answer screen when a desired delivery date and a desired product price are added to items.

FIG. 8 is an explanatory diagram showing a display example of an initial screen and a pop-up screen when a schedule is presented as a pop-up screen.

[Explanation of symbols]

101 customer terminal, 102 order receiving system, 103 master schedule, 104 parts / manufacturing information database, 105 output information, 106 input information, 107 parts information, 108 manufacturing information, 109 parts procurement instruction, 1
10: Manufacturing instruction.

 ──────────────────────────────────────────────────続 き Continuing on the front page (72) Inventor Matsu ▲ Saki ▼ Yoshie 292 Yoshida-cho, Totsuka-ku, Yokohama-shi, Kanagawa Prefecture Inside the Hitachi, Ltd. Production Technology Research Institute (72) Inventor Shunjiro Ohashi Totsuka-ku, Yokohama-shi, Kanagawa 292 Yoshida-cho, Hitachi, Ltd., Production Technology Laboratory (72) Inventor Kazuhiro Sugino 292 Yoshida-cho, Totsuka-ku, Yokohama-shi, Kanagawa, Japan F-term in Hitachi, Ltd. Production Technology Laboratory 5B049 AA06 BB11 CC05 CC11 CC35 EE02 GG04 GG07

Claims (6)

[Claims] 1. An order receiving system in which a customer terminal is connected online, a method for receiving an order for a product whose manufacturing cost varies according to a quantity and a delivery date, including information and a quantity for specifying the product. For a plurality of types of predetermined items related to the ordering of products, receiving the contents of the items transmitted from the customer terminal, and preparing a predetermined production plan based on the received contents of the items and the current production status. According to the procedure, while planning the product production plan according to the content of the received items,
Based on the delivery date obtained from the planned production plan, the manufacturing cost was determined according to the predetermined manufacturing cost determination procedure, and the predetermined profit was added to the delivery date obtained from the planned production plan and the determined manufacturing cost. An interactive product order receiving method, comprising transmitting a product price to the customer terminal. 2. The interactive product order receiving method according to claim 1, wherein, when drafting a production plan, each period is set as one unit of delivery time for each of a plurality of periods divided by a predetermined time unit. ,
When planning a production plan to obtain the delivery date and sending the delivery date and the product price,
An interactive product order receiving method, wherein a product price obtained by adding a predetermined profit to a manufacturing cost determined based on each period is transmitted to the customer terminal. 3. The interactive product order receiving method according to claim 2, wherein the unit of the time divided into the plurality of periods is not more than the maximum unit of the procurement / production lead time of the main parts constituting the product. Interactive product ordering method. 4. The interactive product order receiving method according to claim 1, further comprising receiving, from the customer terminal, a priority assigned to at least one of the plurality of types of items. When planning, according to the priorities received,
An interactive product ordering method characterized by weighting each item. 5. An order receiving system for receiving an order for a product whose production cost fluctuates according to a quantity and a delivery date, wherein the order is connected to a customer terminal online, and the order of the product includes information and quantity for specifying the product. For a plurality of types of items determined in advance for the order, display information of an input screen for accepting input of item contents, means for transmitting to the customer terminal, and item contents accepted on the input screen, Means for receiving from the customer terminal, the received item content, and, based on the current production status, according to a predetermined production plan drafting procedure, and drafting a product production plan according to the received item content,
A means for determining the production cost according to a predetermined production cost determination procedure based on the delivery date obtained from the planned production plan, a delivery date obtained from the planned production plan, and a predetermined profit for the determined production cost. Means for transmitting display information of an answer screen for presenting the added product price to the customer terminal. 6. The order receiving system according to claim 5, wherein the display information of the answer screen includes display information of a re-entry instruction area for receiving an instruction to re-enter an item content. An order receiving system, comprising: means for transmitting display information on the input screen to the customer terminal when a re-input instruction received on the area is received from the customer terminal.