JP2000011049A - Matter state monitoring and sharing device - Google Patents

Abstract

PROBLEM TO BE SOLVED: To automatically reflect a matter state by permitting a matter state information obtaining and distributing module to obtain a state concerning the matter from the information device of a down-loaded destination through the use of a previously set information obtaining destination information and to transmit the matter state to a means for monitoring the previously set matter state. SOLUTION: A matter module request is transmitted (S111). The transmission request of the matter module is received (S121), the matter module is retrieved (S122) and the retrieved matter module is transmitted with a communication network (S123). The matter module is received with the communication network (S112) and the received matter module is stored (S113). A processing is executed as against matter information in the stored matter module (S114). State information concerning the processing of matter information is obtained (S115) and matter information is transmitted (S116). Matter information is obtained (S124) and the matter state is monitored (S125).

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to electronic commerce performed on a communication network, and more particularly, to an effective technique for supporting a transaction between companies using a communication network via a transaction.

[0002]

2. Description of the Related Art In the prior art, the state of a case is shared via a bulletin board. A method of sharing a work state via a bulletin board is described in Japanese Patent Application Laid-Open No. 9-305662. In this conventional technique, information about the results and progress of other workers is provided to the worker, and cooperative work is performed. It is intended to provide a supporting device.

The outline of the bulletin board type cooperative work support device described in the above-mentioned Japanese Patent Application Laid-Open No. 9-305662 is as follows.
The bulletin board data structure is displayed on the terminal device, and the work product and its state are displayed. The operator performs the following three operations by selecting a product with a mouse or the like. In the “edit of the product”, the result of the work is reflected in the work product.
In “completion of work”, when the worker determines that the work is completed, the state of the work is changed to “completed”. "Work review"
Then, when you want to review the work, release the "completed" state of the deliverable.

When the state of a deliverable is changed, the state of the related deliverable is changed to achieve cooperation between works. For example, when the product is set to “completed”, the state of the work to be input is “should”, and the work of the next process is prompted. When “completion” is released in the upstream process, “completion” is also released in this downstream process to urge the review of the work.

[0005]

According to the prior art, a bulletin board is used to provide a worker with information on the results and progress of other workers, thereby making it possible to support cooperative work.

However, the prior art has the following problems.

(1) The case status is not automatically updated.

In the prior art, when the status of an item changes, it is necessary to display a bulletin board on the screen and change the status of work using a mouse.

(2) Unauthorized fraud for a case cannot be found.

In the prior art, a case is downloaded from a bulletin board, the case is edited, and registered in the bulletin board. Therefore, when a plurality of people are involved in the creation of the matter, it is difficult to find out if one of them mischiefs or cheats on the matter.

An object of the present invention is to provide a case status monitoring and sharing device which can automatically reflect the status of a case. Another object of the present invention is to provide a case status monitoring and sharing device that can detect fraud on a case at an early stage.

[0012]

Means for Solving the Problems Of the inventions disclosed by the present application, an outline of alternative ones will be briefly described.
It is as follows.

The case status monitoring by automatically updating the case status includes a case status information acquisition / distribution means for acquiring the case information and the status information relating to the process of the case and distributing the information to another information device via a communication network or the like. A case module transmission request receiving unit that receives a case module transmission request, a case module search unit that searches for a case module in response to the transmission request, and an information device that has transmitted a case module transmission request. A case module transmitting unit for transmitting the case module searched by the case module searching unit via a communication network, a case module receiving unit for receiving the case module via the communication network, and a case received by the case module receiving unit Case module storage means for storing a module; Case information processing means for processing the case information in the case module stored in the case module, and case state information acquisition and distribution for controlling execution of the case state acquisition and distribution means in the case module stored in the case module storage means Means control means, from the case information processing means or other information device to obtain status information related to the processing of the case information, case state information passing means to pass to the case state acquisition and distribution means, from the case state acquisition and distribution means This is achieved by a case status monitoring and sharing device having a case status monitoring means for acquiring the case status information and monitoring the status of the case.

That is, when the "item information" to be processed is downloaded from the server, the "item status information acquisition and distribution module" for monitoring and sharing the status of the item is also downloaded. Hereinafter, a combination of the “case information” and the “case information acquisition and distribution module” is referred to as a “case module”. The case status information acquisition and distribution module obtains the status of the case from the information device of the download destination using the preset information acquisition source information, and transmits the case status to the unit for monitoring the preset case status. I do. As a result, it becomes possible to monitor the case where the state of the case is automatically updated.

In the shared device for monitoring and managing the case status, the case status information acquisition / distribution unit in the case module is duplicated and stored in the storage unit. Means for transferring the copied matter module to another information device, the duplicated matter state information distributing means, and the matter state information obtaining and distributing means serving as a duplication source by sharing the matter state by communicating via a communication network. The case status monitoring and sharing device, which is characterized by having means, allows the case status to be shared by automatically updating the case status.

[0016] That is, from the server, "item module"
After downloading and processing the matter information in the matter module, copy the matter state information acquisition and distribution module in the matter module, transfer the matter module to other information devices, and transfer the matter module source And communication between the transfer destination matter status information acquisition and distribution modules. As a result, it becomes possible to share the state of the process related to the case between the information devices to which the case module has been distributed.

Further, in the case status monitoring and sharing device according to the present invention, the exchange of the case status information between the copy source of the case status information acquisition / distribution means and the copied object is made the acquisition destination of the case distribution module. In the case status monitoring and sharing device characterized in that it has means for performing the process via an information device, it becomes possible to share the processing status of the case and to prevent mischief and impropriety of the case.

That is, the case status information acquisition and distribution means in the case module transmits information on the operation of the case to the distribution destination of the case module. By creating a history of the information in the information device that has received the information on the operation of the case, it is possible to detect fraud in the case.

Finally, a case module transmission request receiving unit for receiving a case module transmission request, comprising: a case module information transmission request receiving unit for obtaining case information and status information relating to the processing of the case. A case module search means for searching for a case module for a request, and an information device that has transmitted a case module transmission request,
A case module transmitting unit that transmits the case module searched by the case module searching unit via a communication network, a case module receiving unit that receives the case module via a communication network, and a case module that is received by the case module receiving unit. A case module storage unit for storing a case module, a case information processing unit for processing the case information in the case module stored in the case module storage unit, and a case module stored in the case module storage unit A case status information acquisition unit control unit that controls execution of the case status acquisition unit; and a case that acquires status information related to the processing of the case information from the case information processing unit or another information device and passes the acquired status information to the case status acquisition unit. The case information transfer means and the case state information from the case A case status monitor, comprising: a case status information attaching unit that attaches to the case information in the module; a case status monitoring unit that acquires the case status information from the case information in the case module and monitors the status of the case. The state of the matter can be shared by the sharing device.

That is, by attaching the status relating to the case to the case information, the information device that has received the case can acquire the information on the transmission destination of the case. By exchanging the case information with the case state information attached, the state of the case can be shared.

[0021]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, the present invention will be described in detail with reference to the drawings together with embodiments.

(Embodiment 1) The present invention is characterized in that there is provided a case status information acquisition / distribution means for acquiring case information and status information relating to the processing of the case and distributing it to another information device via a communication network or the like. A case module transmission request receiving unit that receives a case module transmission request, a case module search unit that searches for a case module corresponding to the transmission request, and an information device that has transmitted the case module transmission request. A case module transmitting unit for transmitting the searched case module via a communication network, a case module receiving unit for receiving the case module via a communication network, and a case for storing the case module received by the case module receiving unit Module storage means, and a case module stored in the case module storage means. Case information processing means for processing the case information in the case module, case state information acquisition / distribution means control means for controlling execution of the case state acquisition / distribution means in the case module stored in the case module storage means, ,
Acquisition of status information on the processing of the case information from the case information processing unit or another information device, and acquisition of case status information from the case status acquisition and delivery unit to be passed to the case status acquisition and delivery unit A case status monitoring and sharing device having a case status monitoring means for monitoring the status of a case will be described.

FIG. 1 is a flowchart showing a processing procedure of a basic operation of the case status monitoring and sharing apparatus according to the present embodiment.

FIG. 2 is a diagram showing a schematic configuration of the case status monitoring and sharing device of the present embodiment. In FIG.
Reference numeral 0 denotes a server for monitoring the distribution of a case module and the state of a case; 210, a client for downloading and processing a case module; 220, a communication network; 201, a control function; 202, a function for receiving a case module transmission request;
3 is a case module search function, 204 is a case module transmission function, 205 is a case status monitoring function, 206 is a storage function, 207 is a communication function, 208 case modules, 209
Is a data bus, 210 is a case status information acquisition and distribution module, 211 is a control function, 212 is a case processing function, 213
Is a case status information transfer function, 214 is a communication function, 215 is a case module reception function, 216 is a storage function, 217 is a case state information acquisition and distribution module control function, and 218 is a data bus.

As shown in FIG. 2, the case status monitoring and sharing device of this embodiment comprises a server 200, a client 21
0, communication network 220, control function 201, case module transmission request receiving function 202, case module search function 20
3, case module transmission function 204, case state monitoring function 205, storage function 206, communication function 207, case module 208, data bus 209, case state information acquisition and distribution module 210, control function 211, case processing function 21
2, a case status information transfer function 213, a communication function 214, a case module reception function 215, a storage function 216, a case state information acquisition / distribution module control function 217, and a data bus 218.

As shown in FIG. 2, in the case status monitoring and sharing device according to the present embodiment, the server for monitoring and sharing the status of the case has eight functions, and the client has eight functions. These functions are operated by hardware in the server and the client and a program for controlling the hardware.

The first function of the server for distributing the case module and monitoring the case status is as follows: a case module transmission request receiving function 202, a case module search function 203, a case module transmission function 20 via the data bus 209.
4. A control function 201 for controlling the case status monitoring function 205, the storage function 206, and the communication function 207.

A second function of the server for distributing the case module and monitoring the state of the case is a case module transmission request receiving function 202 for receiving a case module transmission request from the client 210 via the communication function 207. .

The third function of the server for distributing the case module and monitoring the state of the case is to search for the case module from the storage function 206 according to the case module transmission request received by the case module transmission request reception function 202. This is a module search function 203.

A fourth function of the server for distributing the matter module and monitoring the matter state is as follows. The matter module searched by the matter module search function 203 is transmitted to the communication function 207.
Is a case module transmission function 204 that transmits the request via the.

The fifth function of the server for distributing the case module and monitoring the state of the case is a case state monitoring function 205 for receiving the state of the case from the client 210 and monitoring the state of the case.

The sixth function of the server for distributing the case module and monitoring the state of the case is a storage function 206 for storing case information and a plurality of case modules.

The seventh function of the server for distributing the case module and monitoring the state of the case is to receive information from each function in the server and transmit the information to the communication network 220 or to the communication network 2.
A communication function 207 that passes information received from the server 20 to each function in the server.

The eighth function of the server for distributing the case module and monitoring the state of the case is a data bus 209 as a data communication path between each function in the server.

The first function of the client that downloads the case module and performs the case process is the data bus 21.
8, a case processing function 212, a case state information passing function 213, a communication function 214, a case module receiving function 21
5, a control function 211 for controlling the storage function 216 and the case status information acquisition / distribution module control function 217.

The second function of the client that downloads the matter module and performs the matter processing is to transmit a matter module transmission request to the server via the communication function 214,
A case module receiving function 215 receives the case module corresponding to the request via the communication function 214 and stores the case module in the storage function 216.

A third function of the client that downloads the case module and performs the case process is a storage function 216 that receives the case module from the case module reception function 215 and stores it.

A fourth function of the client that downloads the case module and performs the case process is a storage function 216.
Is a case processing function 212 that performs case processing on the case information in the case module stored in the case module.

A fifth function of the client that downloads the case module and performs the case process is a storage function 216.
Is a case status information acquisition / distribution module control function 217 for controlling execution of the case status information acquisition / distribution module in the case module stored in the case module.

A sixth function of the client which downloads the case module and performs the case process is as follows. Status information regarding the case is received from the case processing function 212 or another information device, and stored in the storage module 216 in the case module. This is a case status information delivery function 213 to be passed to the case status information acquisition / delivery module.

The seventh function of the client which downloads the case module and performs the case processing is to receive information from each function in the client, transmit the information to the communication network 220, or transmit the information received from the communication network 220 to the server in the server. A communication function 214 to be passed to each function.

The eighth function of the client which downloads the case module and performs the case process is a data bus 218 as a data communication path between the functions in the client.

FIG. 3 is a diagram showing the inside of the case status information acquisition and distribution module of the present embodiment. In FIG.
210 is a case status information acquisition and distribution module, 301 is a case status acquisition function, 302 is a case status communication function, and 303 is a storage function.

As shown in FIG. 3, the case status information acquisition / distribution module of the present embodiment has a case status acquisition function 301, a case status communication function 302, and a storage function 303.

As shown in FIG. 3, the case status information acquisition and distribution module of the present embodiment has three functions for acquiring and distributing case status information, and includes hardware in the server and the client. These functions are operated by a program that controls hardware.

A first function for acquiring and distributing state information of a case is a case state obtaining function 301 for receiving case state information from the case state information transfer function 213 and storing it in the storage function 303.

The second function for acquiring and distributing the status information of the case is that the status information stored in the storage function 303 is converted into the communication function 214 based on the status information communication information stored in the storage function 303. Is a case status communication function 302 that communicates via the Internet.

A third function for acquiring and distributing case status information is a storage function 303 for storing case status information and information for communicating the case status information via a communication network.
It is.

The execution control of the case information acquisition / distribution module shown in FIG. 3 is performed by the case status information acquisition / distribution module control function 217.

Before describing the details and operations of each function of the case status monitoring and sharing device of the present embodiment, information on the case status monitoring and sharing device handled in the present embodiment will be described. It should be noted that the information described below is merely an example for explaining the basic operation of the matter status monitoring and sharing device of the present embodiment, and limits the applicable range of the matter status monitoring and sharing device of the present embodiment. It does not do.

FIG. 4 is a diagram showing an example of the record configuration of the case module information of the case state monitoring and sharing device of the present embodiment and data corresponding to each record. In FIG. 4, reference numeral 4 denotes case module information, reference numeral 41 denotes case module identification number, reference numeral 42 denotes case receiving company name, reference numeral 43 denotes case distribution destination company type, reference numeral 44 denotes case type, and reference numeral 45 denotes case module storage address.

As shown in FIG. 4, in the record configuration of the case module information of the case status monitoring and sharing device of the present embodiment and the data corresponding to each record, the case module is used as information for searching for the case module. The case module identification number 41 to be identified, the case receiving company name 42 that is the name of the company that provided the case module, and the case distribution company type 4 that is the business type of the company that should receive the case module
3. Case type 4 which is the type of case information in the case module
4. A case module address 45, which is an address storing the case module, is stored.

The information shown in FIG. 4 is stored in the storage function 206.

FIG. 5 is a diagram showing an example of a record configuration of the case information of the case state monitoring and sharing device of the present embodiment and data corresponding to each record. In FIG. 5, 5
Is case information, 51 is a case identification number, 52 is an item, 53 is a sub-item, and 54 is a content.

As shown in FIG. 5, in the record configuration of the case information of the case state monitoring and sharing device of the present embodiment and the data corresponding to each record, the case information includes the case identification number which is the type of the case module as the case information. 51, an item 52 which is each item of the case, an item 53 which is a sub-item of the item 52 of the case, and a content 54 which is the content of each item of the case are stored.

The information shown in FIG. 5 is stored in the case module 208 in the storage function 206.

FIG. 6 is a diagram showing an example of the record configuration of the case status information of the case information monitoring and sharing device of the present embodiment and data corresponding to each record. 6, reference numeral 6 denotes case status information, 61 denotes a case identification number, 62 denotes a terminal name, 63 denotes a date and time, and 64 denotes a state content.

As shown in FIG. 6, in the record configuration of the item status information of the item status monitoring and sharing device of the present embodiment and the data corresponding to each record, the item module is identified as information on the status related to the process of the item. Case identification number 61, terminal name 62 that is the name of the client terminal that downloaded the case module, date and time 63 that is the date and time when the state of the case was acquired, and state content 6 that is the contents of the case status
4 is stored.

The information shown in FIG. 6 is stored in the storage function 303.

FIG. 7 is a diagram showing an example of the record configuration of the case status information communication information of the case status monitoring and sharing device of the present embodiment and data corresponding to each record. FIG.
7, reference numeral 7 denotes case status information communication information, 71 denotes a case identification number, 72 denotes an acquisition interval, 73 denotes an acquisition source address, and 74 denotes a distribution destination address.

As shown in FIG. 7, in the case status communication information of the case status monitoring and status device according to the present embodiment, information relating to the process of the case is acquired and distributed in the data corresponding to each record. As address information, a case identification number 71 which is a number for identifying a case module, and an interval 7 for acquiring information on case processing.
2. It stores an acquisition source address 73, which is an address for acquiring information on case processing, and a distribution destination address 74, which is an address for distributing information on case processing.

The information shown in FIG. 7 is stored in the storage function 303.

When the "case information" to be processed is downloaded from the server, the "case status information acquisition and distribution module" for monitoring and sharing the status of the case is also downloaded, and the case status information acquisition and distribution module is downloaded. Obtains the status of the case from the information device to which it was downloaded, and sends the case status to the means for monitoring the preset case status, so that the status of the case can be updated automatically. Will be described.

As shown in FIG. 1, in the case status monitoring and sharing device of the present embodiment, steps 111, 112, 113, 114, 1
15, steps 116 and 117 are steps executed by the client 210. Step 121, step 122, step 123, step 1
24 and step 125 are steps executed by the server 200.

First, as shown in FIG.
In the processing of (2), the request for the matter module is received from the user, and the received matter module request information is transmitted to the server 2.
20. The information in the case module information 4 stored in the storage function 206 of the server 220 is accessed by the client 210, and the case receiving company name 42, the case distribution company type 43, and the case type 44 are displayed on the client 210 in step 111. I do. The client 210 receives a case module request from a user, and transmits a case module request such as a case receiving company name, a case distribution company type, and a case type input by the user to the server 220.

In the process of step 121, step 11
The item module transmission request transmitted in step 1 is received.

In the process of step 122, step 12
A case module based on the case module transmission request received in step 1 is searched. Using the case module information 4 stored in the storage function 206, a case module matching the case module transmission request received in step 121 is searched. When a matching case module is found, the case module is searched from the case module storage address 45.

In the process of step 123, step 12
The item module searched in step 2 is transmitted to the client that has requested the transmission of the item module. At this time, the matter identification number, the matter state acquisition interval, the acquisition source address, and the delivery destination address are stored in the matter state information communication information 7 stored in the storage function 303 of the matter state information acquisition and distribution module in the matter module to be transmitted. And send.

In the processing of step 112, step 12
The received item module 3 is received.

In the processing of step 113, step 11
2 is stored in the storage function 216.

In the processing of step 114, step 11
The processing for the case information in the case module stored in the storage function 216 in step 3 is performed by the case processing function 212. In the present embodiment, a process of storing information in each record of the case information 5 is performed in this step.

In the processing of step 115, the case status information acquisition / distribution module control function 217 executes the storage function 216
In the case module, the execution of the case information information acquisition and distribution module 210 in the case module is controlled, information about the case is received from the case state information transfer function 213, and the case information is stored in the case state information 6 in the storage function 303.

In the process of step 116, the storage function 30
The case status information is distributed based on the case status information communication information 7 in 3.

In the process of step 124, step 11
The information regarding the processing of the case from Step 6 is received, and the abnormality regarding the processing of the case is monitored.

In the processing of step 117, it is determined whether or not the processing of the case has been completed, and the transmission of the status relating to the processing of the case is stopped.

In the process of step 125, it is determined whether or not the processing of the case has been completed, and the reception of the status relating to the processing of the case is stopped.

In the following, details of steps 115 and 116 will be described with reference to the flowchart of FIG.

Step 81: Information on the processing of the case processed in step 114 is acquired from the case state information transfer function 213 based on the address of the acquisition source address 73 of the case state information communication information 7 of the storage function 303. The case status information transfer function 213 is a WWW server and discloses information related to case processing. In step 81, the disclosed information is accessed to obtain case status information.

Step 82: The case status information acquired in step 81 is stored in the status contents 64 of the case status information 6 of the storage function 303. The stored date and time is also stored in the date and time 63 of the item status information 6.

Step 83: The storage function 3 in step 82
Status content 64 and date and time 6 stored in case status information 6 of 03
Read 3

Step 84: The case status information read in step 83 is transmitted to the distribution destination address 74 of the case status information communication information 7 in the storage function 303.

The reason why step 82 and step 83 are separated is that the server 200 and the client 210 are not always connected online, so the steps are separated.
If 0 is connected online, it is also possible to transmit the case status to the server without storing it in the storage function 303.

In this embodiment, when the "item information" to be processed is downloaded from the server, the "item status information acquisition and distribution module" for monitoring and sharing the status of the item is also downloaded. An example has been shown in which the module can be used to monitor the case where the status of the case is automatically updated.

The above is the first embodiment of the present invention.

(Embodiment 2) In the shared device for monitoring and managing the case status according to the first embodiment, the case status information obtaining / distributing unit copying unit that copies the case status information obtaining / distributing unit in the case module and stores it in the storage unit. A means for transferring the matter module, which is a copy source of the means, to another information device, a copied matter state information distribution means, and a matter state information acquisition and distribution means, which is a copy source, communicating via a communication network. By having means for sharing the matter status by doing so, the matter status can be shared by automatically updating the matter status. Hereinafter, a second embodiment will be described.

FIG. 9 is a flowchart showing the processing procedure of the basic operation of the case status monitoring and sharing device according to this embodiment.

FIG. 10 is a diagram showing a schematic configuration of the case status monitoring and sharing device according to the present embodiment. FIG. 10 has almost the same configuration as FIG. 2 used in the first embodiment, but differs in that a case status information acquisition / distribution module copying function 101 and a client 102 are added to the client 210.

As shown in FIG. 10, in the case status monitoring and sharing device of this embodiment, the server for monitoring and sharing the status of the case has eight functions and the client has nine functions. These functions are operated by hardware in the server and the client and a program for controlling the hardware.

The first to eighth functions of the server for distributing the case module and monitoring the state of the case are the same as in the first embodiment. The first to eighth functions of a client that downloads a matter module and performs matter processing are described in the first embodiment.
Is the same as

The ninth function of the client that downloads the case module and performs the case process is a storage function 216.
Is a case status information acquisition / distribution module copy function 101 for copying the case status information acquisition / distribution module in the case module stored in the case module.

The procedure of the processing according to the present embodiment will be described below with reference to FIG. As shown in FIG. 9, in the case status monitoring and sharing device according to the present embodiment, steps 111, 112, 113, 114, 91, 92, 93, and 11 are performed.
5, Step 94 and Step 117 are performed on the client 2
This is the step executed at 10. Step 12
1, Step 122, Step 123, Step 12
4. Step 125 is a step executed by the server 200. Step 112, Step 113, Step 114, Step 115, Step 95, Step 1
17 is a step executed by the client 102.

First, in this embodiment, step 111, step 112, step 113, step 114, step 115, step 116, step 117, step 121, step 122, step 123, step 124, and step 125 are performed in the first embodiment. Is the same as

In the processing of step 91 which is a feature of this embodiment, when the processing of the case in step 114 is temporarily terminated, that is, when it becomes necessary to transfer the case being processed to another information device, step 92 is performed. Execute.

In the process of step 92, the storage function 216
Create a copy of the matter status information acquisition and distribution module in the matter module of.

In the process of step 93, the case module is read from the storage function 216 and transmitted to the client 102.

In the process of step 94, the client 2
The status information of the process related to the case of the client 210 is transmitted to the steps 124 and 95 by the case status information acquisition and distribution module in the storage function 216 of the ten.

In the process of step 95, the client 1
The case status information acquisition / delivery module in the storage function 216 of the “02” sends the state information of the process related to the case of the client 102 to steps 124 and 94.

In the above steps 94 and 95, status information relating to the processing of a case is directly communicated between clients, but the case status information acquisition / distribution module may communicate via the server 200.

The details of step 92 and step 93 will be described with reference to FIG.

As shown in FIG. 11, step 92 includes steps 1101 and 1102. Step 93 includes Step 1103 and Step 1104.

In the process of step 1101, the storage function 2
16 is read from the case status information acquisition / distribution module 210 in the case module 208 stored in the storage unit 16.

In the process of step 1102, step 1
Item status information acquisition and distribution module 21 read in 101
0 is created and stored in the storage function 216.

In the processing of step 1103, the storage function 2
16 is read. Memory function 2 when the matter module is read in this step
Delete the matter module in 16.

In step 1104, step 1
Step 11 reads the matter module 208 read in 103
Send to 2.

According to the present embodiment, in the case status monitoring and sharing device of the first embodiment, when the process for the case is temporarily terminated, that is, when it becomes necessary to transmit the case to another information device, Copy the Matter Status Acquisition and Distribution Module in the Matter Module, transfer the Matter Module to other information devices, communicate between the Matter Module's source and destination Matter Status Acquisition and Distribution Modules, and The example in which the state of the processing can be shared has been described.

(Embodiment 3) A case module transmission request receiving unit for receiving a case module transmission request, characterized by having a case state information obtaining unit for obtaining case information and status information relating to the processing of the case, A case module search unit for searching for a case module corresponding to the transmission request; and a case module transmission unit for transmitting the case module searched by the case module search unit to the information device that has transmitted the case module transmission request via a communication network. A case module receiving unit for receiving the case module via a communication network; a case module storing unit for storing the case module received by the case module receiving unit; and a case module stored in the case module storing unit. Matter information processing person who processes the matter information of A case status information acquisition unit control unit that controls execution of a case state acquisition unit in the case module stored in the case module storage unit; and processing of the case information from the case information processing unit or another information device. A case status information transfer unit that acquires status information and passes it to the case status acquisition unit; a case status information attachment unit that attaches the case status information from the case status acquisition unit to the case information in the case module; It is also possible to share the state of a case by a case status monitoring and sharing device, which is characterized by having a case status monitoring means for acquiring the case status information from the above-mentioned case information and monitoring the status of the case. Hereinafter, a third embodiment will be described.

FIG. 12 is a flowchart showing the processing procedure of the basic operation of the case status monitoring and sharing apparatus according to the present embodiment.

FIG. 13 is a diagram showing a schematic configuration of the case status monitoring and sharing device according to the present embodiment. FIG. 13 has almost the same configuration as FIG. 10 used in the second embodiment, but differs in a case status information acquisition module 1301, a case status information acquisition module control function 1302, and a case status information attachment function 1303. .

Further, as shown in FIG. 13, in the case status monitoring and sharing device of the present embodiment, the server for monitoring and sharing the status of the case has eight functions and the client has nine functions. These functions are operated by hardware in the server and the client and a program for controlling the hardware.

The first to eighth functions of the server for distributing the case module and monitoring the state of the case are the same as in the first embodiment.

The first to fourth functions of the client that downloads the case module and performs the case process are the same as in the first embodiment.

A fifth function of the client that downloads the case module and performs the case process is a storage function 216.
Is a case status information acquisition module control function 1302 for controlling the execution of the case status information acquisition module 1301 in the case module stored in the case module.

The sixth to eighth functions of the client that downloads a case module and performs case processing are the same as those in the first embodiment.

A ninth function of the client which downloads the case module and performs the case process is a case status information attaching function 1303 which is a function for attaching the case status information obtained by the case status information obtaining module 1301 to the case information. It is.

FIG. 14 is a diagram showing the inside of the case status information acquisition module of this embodiment. In FIG.
1301 is a case status information acquisition module, 301 is a case status acquisition function, and 303 is a storage function.

As shown in FIG. 14, the case status information acquisition and distribution module according to the present embodiment includes a case status acquisition function 301,
It has a storage function 303.

As shown in FIG. 14, the case status information acquisition and distribution module of the present embodiment has two functions for acquiring and distributing the status information of a case. These functions are operated by a program that controls hardware.

The first function for acquiring the state information of a case is a case state obtaining function 301 for receiving the case state information from the case state information transfer function 213 and storing it in the storage function 303.

A second function for acquiring the status information of a case is a storage function 303 for storing status information of the case and information for communicating the status information of the case via a communication network.

The execution control of the case information acquisition and distribution module shown in FIG. 14 is performed by the case status information acquisition module control function 1302.

Before describing the details and operations of each function of the case status monitoring and sharing device of the present embodiment, information on the case status monitoring and the sharing device handled in the present embodiment will be described. It should be noted that the information described below is merely an example for explaining the basic operation of the matter status monitoring and sharing device of the present embodiment, and limits the applicable range of the matter status monitoring and sharing device of the present embodiment. It does not do.

FIG. 15 is a diagram showing an example of the record configuration of the case information of the case status monitoring and sharing device of the present embodiment and data corresponding to each record. In FIG. 15, 15 is case information, 1501 is a case identification number, and 150
2 is item, 1503 is sub item, 1504 is content, 15
05 is state information.

As shown in FIG. 15, in the record configuration of the case information of the case status monitoring and sharing device of the present embodiment and the data corresponding to each record, the case identification number which is the type of the case module is used as the case information. 1501, an item 1502 which is each item of the case, an item 1503 which is a sub-item of the item 1502 of the case, a content 1504 which is the content of each item of the case, and status information 1505 which stores the status of the case.

The information shown in FIG. 15 is stored in the case module 208 in the storage function 206.

The procedure of the process according to the present embodiment will be described below with reference to FIG. As shown in FIG. 12, in the case status monitoring and sharing device of the present embodiment, step 111,
Step 112, step 113, step 114, step 91, step 115, step 1201, step 93, step 112, and step 117 are steps executed by the client 210. Step 1
21, step 122, step 123, step 12
4. Step 125 is a step executed by the server 200. Steps 114, 91, 115, 1201, 93, 112, and 117 are steps executed by the client 102.

First, in this embodiment, step 111, step 112, step 113, step 114, step 115, step 117, step 91, step 93, step 121, step 122, step 12
3. Steps 124 and 125 are the same as in the first embodiment.

In the processing of step 1201, step 1
State information on the case acquired in step 15
Is stored in the status information 1505.

Referring to FIG. 16, the details of step 1201 will be described.

As shown in FIG. 16, step 1201 includes step 81 and step 1601.

In the process of step 81, the storage function 303
The acquisition source address of the case status information communication information 7 stored in the case information is read, and status information on the case is obtained from the case status information transfer function 213.

In the processing of step 1601, step 8
The case status information read in 1 is the status information 1 of case information 15
Write to 505.

According to the present embodiment, there has been described an example in which case information can be shared between information devices that exchange cases by exchanging case information to which the state of the case is attached.

Further, according to the present embodiment, the case information is transmitted to the server from which the case module was obtained, and the case status information is monitored on the server that has received the case module.
It showed that mischief and fraud on the case could be prevented.

[0134]

The object of the present invention is to make it possible to automatically monitor the status of a case and to share the status of the case. In addition, it becomes possible to monitor the case status and request so that fraud for the case can be found at an early stage.

[Brief description of the drawings]

FIG. 1 is a flowchart showing an operation of a case status monitoring device according to a first embodiment of the present invention.

FIG. 2 is a diagram showing a schematic configuration of FIG. 1;

FIG. 3 is a diagram showing a schematic configuration of a case status information acquisition and distribution module of FIG. 1;

FIG. 4 is a diagram showing a configuration of an item module information record stored in a storage unit on the server side and an example of data belonging to the record.

FIG. 5 is a diagram illustrating a configuration of a case information record stored in a storage unit on the server side and an example of data belonging to the record.

FIG. 6 is a diagram illustrating a configuration of a case status information record stored in a storage unit of the case status information acquisition / distribution module and an example of data belonging to the record.

FIG. 7 is a diagram illustrating a configuration of a case status information communication information record stored in a storage unit of the case status information acquisition / distribution module and an example of data belonging to the record.

FIG. 8 illustrates steps 115 to 1 of the first embodiment.
16 is a flowchart showing a detailed procedure of No. 16;

FIG. 9 is a flowchart showing a basic operation according to the second embodiment of the present invention.

FIG. 10 is a diagram illustrating a schematic configuration of a second embodiment.

FIG. 11 shows steps 92 to 9 of the second embodiment.
9 is a flowchart illustrating a detailed procedure of No. 3;

FIG. 12 is a flowchart showing a basic operation according to the third embodiment of the present invention.

FIG. 13 is a diagram illustrating a schematic configuration of a third embodiment of the present invention.

FIG. 14 is a diagram showing a schematic configuration of a case status information acquisition module used in the third embodiment.

FIG. 15 is a diagram illustrating a configuration of a case information record stored in a storage unit on the server side and an example of data belonging to the record.

FIG. 16 shows steps 92 to 9 of the second embodiment.
9 is a flowchart illustrating a detailed procedure of No. 3;

[Explanation of symbols]

200: server, 210: client,
220: communication network, 201: control function, 202: case module transmission request reception function, 203: case module search function, 204: case module transmission function, 205: case state monitoring function, 206: storage function, 207 ...
Communication function, 208: case module, 209: data bus, 211: control function, 212: case processing function, 213: case status delivery function, 214: communication function, 215: case module reception function,
216: storage function, 217: case status information acquisition / distribution module control function, 301: case status acquisition function, 3
02: case status communication function, 303: storage function.

Claims (4)

[Claims] 1. An apparatus according to claim 1, further comprising: a case status information acquisition / distribution means for acquiring case information and status information relating to the process of the case and distributing the information to another information device via a communication network or the like.
A case module transmission request receiving unit for receiving a case module transmission request; a case module search unit for searching for a case module for the transmission request; and an information device that has transmitted the case module transmission request. Case module transmitting means for transmitting the case module via the communication network, case module receiving means for receiving the case module via the communication network, and case module storage for storing the case module received by the case module receiving means Means, a case information processing means for processing the case information in the case module stored in the case module storage means,
A case status information acquisition / distribution unit control unit that controls execution of a case status acquisition / distribution unit in the case module stored in the case module storage unit, and processing of the case information from the case information processing unit or another information device. It has a case status information transfer unit that obtains status information and passes it to the case status acquisition and distribution unit, and a case status monitoring unit that obtains status information from the case status acquisition and distribution unit and monitors the status of the case. Item status monitoring and sharing device. 2. The case status monitoring and sharing device according to claim 1, wherein the case status information acquisition / distribution unit copying unit that duplicates the case status information acquisition / distribution unit in the case module and stores the duplicated case status information in the storage unit. The means for transferring the matter module that has become the copy source to another information device, the means for distributing the matter state information that has been copied, and the means for obtaining and distributing the matter state information that has become the copy source communicate via the communication network. Item status monitoring and sharing device characterized by having means for sharing the item status. 3. The case status monitoring and sharing device according to claim 2, wherein the exchange of the case status information between the copy source of the case status information acquisition / distribution means and the duplicated object is performed with the acquisition destination of the case distribution module. A case status monitoring and sharing device characterized by having means for performing the same via an information device. 4. A case module transmission request receiving unit for receiving a case module transmission request, wherein the case module transmission request receiving unit receives a case module transmission request, and the transmission request. A case module search unit for searching for a case module for the case module; a case module transmission unit for transmitting the case module searched by the case module search unit to the information device that has transmitted the case module transmission request via a communication network; A case module receiving means for receiving the case module via the communication network; a case module storing means for storing the case module received by the case module receiving means; and case information in the case module stored in the case module storing means Case information processing means for performing processing on the A case status information acquisition unit that controls execution of the case status acquisition unit in the case module stored in the module storage unit; and status information related to the processing of the case information from the case information processing unit or another information device. Then, a matter status information passing means to be passed to the matter status acquisition means, a matter status information attaching means for attaching the matter status information from the matter status acquisition means to the matter information in the matter module, and a matter information in the matter module A case status monitoring and sharing device, comprising: a case status monitoring means for acquiring case status information and monitoring the case status.