GB9626923D0 - Web intergrated telephony - Google Patents

Web intergrated telephony

Info

Publication number
GB9626923D0
GB9626923D0 GBGB9626923.8A GB9626923A GB9626923D0 GB 9626923 D0 GB9626923 D0 GB 9626923D0 GB 9626923 A GB9626923 A GB 9626923A GB 9626923 D0 GB9626923 D0 GB 9626923D0
Authority
GB
United Kingdom
Prior art keywords
intergrated
telephony
web
web intergrated
intergrated telephony
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
GBGB9626923.8A
Other versions
GB2320843A (en
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
International Business Machines Corp
Original Assignee
International Business Machines Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by International Business Machines Corp filed Critical International Business Machines Corp
Priority to GB9626923A priority Critical patent/GB2320843A/en
Publication of GB9626923D0 publication Critical patent/GB9626923D0/en
Publication of GB2320843A publication Critical patent/GB2320843A/en
Withdrawn legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/64—Hybrid switching systems
    • H04L12/6418—Hybrid transport
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres
    • H04M7/0024—Services and arrangements where telephone services are combined with data services
    • H04M7/0039—Services and arrangements where telephone services are combined with data services where the data service is provided by a stream of packets which are rendered in real time by the receiving terminal
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/64—Hybrid switching systems
    • H04L12/6418—Hybrid transport
    • H04L2012/6443—Network Node Interface, e.g. Routing, Path finding
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/64—Hybrid switching systems
    • H04L12/6418—Hybrid transport
    • H04L2012/6472—Internet
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/64—Hybrid switching systems
    • H04L12/6418—Hybrid transport
    • H04L2012/6475—N-ISDN, Public Switched Telephone Network [PSTN]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/64—Hybrid switching systems
    • H04L12/6418—Hybrid transport
    • H04L2012/6486—Signalling Protocols
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42136—Administration or customisation of services
    • H04M3/42178—Administration or customisation of services by downloading data to substation equipment
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42314—Systems providing special services or facilities to subscribers in private branch exchanges
    • H04M3/42323—PBX's with CTI arrangements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13034—A/D conversion, code compression/expansion
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/1305—Software aspects
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13072—Sequence circuits for call signaling, ACD systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13109—Initializing, personal profile
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13175—Graphical user interface [GUI], WWW interface, visual indication
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13204—Protocols
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/1322—PBX
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13389—LAN, internet
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/72—Finding out and indicating number of calling subscriber
GB9626923A 1996-12-24 1996-12-24 Establishing real time voice and/or video link via the Internet Withdrawn GB2320843A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
GB9626923A GB2320843A (en) 1996-12-24 1996-12-24 Establishing real time voice and/or video link via the Internet

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
GB9626923A GB2320843A (en) 1996-12-24 1996-12-24 Establishing real time voice and/or video link via the Internet

Publications (2)

Publication Number Publication Date
GB9626923D0 true GB9626923D0 (en) 1997-02-12
GB2320843A GB2320843A (en) 1998-07-01

Family

ID=10805041

Family Applications (1)

Application Number Title Priority Date Filing Date
GB9626923A Withdrawn GB2320843A (en) 1996-12-24 1996-12-24 Establishing real time voice and/or video link via the Internet

Country Status (1)

Country Link
GB (1) GB2320843A (en)

Families Citing this family (11)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
GB2334646B (en) * 1998-02-19 2003-02-19 Leighton Hanna King Dial on demand internet web site
GB2337399A (en) * 1998-05-11 1999-11-17 Ibm Computer E-mail with telephony support
DE19946758A1 (en) * 1999-09-29 2001-04-12 Siemens Ag Method and device for controlling services of an information center of a telecommunication network by means of a telecommunication terminal
DE19947032B4 (en) * 1999-09-30 2006-02-23 Siemens Ag System for controlling and monitoring of first telecommunication terminals coupled to private branch exchanges or of second telecommunication terminals coupled to wide area networks
GB2359215B (en) * 2000-02-08 2004-02-25 Helpmagic Com Ltd Information service
GB2368246B (en) 2000-10-17 2004-09-01 Hewlett Packard Co Overview subsystem for information page server
GB2368224B (en) 2000-10-17 2004-08-25 Hewlett Packard Co Content provider entity for communication session
GB2368225B (en) 2000-10-17 2003-12-10 Hewlett Packard Co Inviting assistant entity into a network communication session
GB2368930B (en) 2000-10-17 2005-04-06 Hewlett Packard Co Establishment of a deferred network communication session
GB2368227B (en) 2000-10-17 2003-12-10 Hewlett Packard Co Contact center
KR100413921B1 (en) * 2000-11-29 2004-01-07 백철화 Method of simultaneously executing pop e-mail and chatting

Family Cites Families (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CA2173304C (en) * 1995-04-21 2003-04-29 Anthony J. Dezonno Method and system for establishing voice communications using a computer network
FI104869B (en) * 1995-05-24 2000-04-14 Ericsson Telefon Ab L M Method for establishing a voice connection between networks and an intelligent network service

Also Published As

Publication number Publication date
GB2320843A (en) 1998-07-01

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Legal Events

Date Code Title Description
WAP Application withdrawn, taken to be withdrawn or refused ** after publication under section 16(1)