GB2603870A - Hospitality system and method for configuring hospitality environments - Google Patents
Hospitality system and method for configuring hospitality environments Download PDFInfo
- Publication number
- GB2603870A GB2603870A GB2206099.0A GB202206099A GB2603870A GB 2603870 A GB2603870 A GB 2603870A GB 202206099 A GB202206099 A GB 202206099A GB 2603870 A GB2603870 A GB 2603870A
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- United Kingdom
- Prior art keywords
- control
- hospitality
- enterprise
- data
- connected device
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/12—Hotels or restaurants
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
- G06F21/30—Authentication, i.e. establishing the identity or authorisation of security principals
- G06F21/305—Authentication, i.e. establishing the identity or authorisation of security principals by remotely controlling device operation
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
- G06F21/30—Authentication, i.e. establishing the identity or authorisation of security principals
- G06F21/44—Program or device authentication
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L12/00—Data switching networks
- H04L12/28—Data switching networks characterised by path configuration, e.g. LAN [Local Area Networks] or WAN [Wide Area Networks]
- H04L12/2803—Home automation networks
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L12/00—Data switching networks
- H04L12/28—Data switching networks characterised by path configuration, e.g. LAN [Local Area Networks] or WAN [Wide Area Networks]
- H04L12/2803—Home automation networks
- H04L12/2807—Exchanging configuration information on appliance services in a home automation network
- H04L12/2814—Exchanging control software or macros for controlling appliance services in a home automation network
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/12—Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
- H04L67/125—Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks involving control of end-device applications over a network
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/2866—Architectures; Arrangements
- H04L67/30—Profiles
- H04L67/306—User profiles
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/70—Services for machine-to-machine communication [M2M] or machine type communication [MTC]
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/80—Services using short range communication, e.g. near-field communication [NFC], radio-frequency identification [RFID] or low energy communication
Abstract
Various embodiments are directed to systems and methods for configuring a hospitality environment. A control module located in the hospitality environment may receive an instructional signal from a control device based on user input corresponding to a desired connected device status. The control module may transmit a corresponding instructional signal to one or more connected devices. The control module may receive instructional signals from one personal control device or a local control device located in the hospitality environment, as well as an enterprise control entity, each of which may be used interchangeably and independently to control at least one connected device according to a user's preferences. The control module utilizes an event driven architecture to facilitate the execution of both an internet of things control functionality and a content delivery functionality. Various embodiments are directed to systems and methods for configuring a plurality of hospitality environments.
Claims (58)
1. A hospitality system for configuring a hospitality environment, the system comprising: an enterprise control entity; at least one connected device located in a hospitality environment, the at least one connected device being configurable in at least two connected device statuses; a local control device; and a control module located in the hospitality environment configured to receive one or more communication signals from each of the enterprise control entity, the local control device, and a personal control device; wherein the control module is further configured to receive one or more communication signals from the at least one connected device via a connected device network; wherein the control module is further configured to receive one or more communication signals from the local control device and the personal control device via respective client control networks, each client control network comprising a closed area network; wherein the control module is further configured to receive one or more communication signals such that the enterprise control entity, the local control device, and the personal control device can interchangeably and independently control the at least one connected device.
2. The hospitality system of claim 1, wherein the control module is configured to communicate with the personal control device via a first client control network, and with the local control device via a second client control network; wherein the first client control network comprises a Bluetooth Low Energy (BLE) network and the second client control network comprises an infrared (IR) network.
3. The hospitality system of claim 1, wherein the control module is configured to transmit one or more communication signals to each of the at least one connected devices, the enterprise control entity and the personal control device.
4. The hospitality system of claim 3, wherein the control module is configured to transmit a content signal to at least one of the at least one connected devices.
5. The hospitality system of claim 1, wherein the control module is configured to transmit connected device status data to the enterprise control entity.
6. The hospitality system of claim 1, wherein the control module is configured to transmit a notice signal in response to receiving a status signal from a connected device of the at least one connected devices.
7. The hospitality system of claim 1, wherein each of the at least one connected devices is configured to communicate with the control module via a respective connected device network, wherein each of the connected device networks comprises a closed area network
8. The hospitality system of claim 1, wherein a communication signal comprises one or more of a status signal, an instructional signal, an information signal, a content signal, and a notice signal.
9. The hospitality system of claim 1, wherein the enterprise control entity is configured to display a connected device status indicator corresponding to a connected device status associated with the at least one connected device.
10. The hospitality system of claim 1, wherein an enterprise computing entity is configured to store application data and guest profile data, and communicate with an enterprise mobile application installed on the personal control device via an enterprise mobile application network; wherein the enterprise mobile application is configured to retrieve the application data and the guest profile data from the enterprise computing entity; and wherein the control module is configured to receive one or more communication signals from the personal control device via the enterprise mobile application.
11. The hospitality system of claim 10, wherein the guest profile data comprises control credential data, wherein at least one of the communication signals received by the control module from the personal control device comprises the control credential data, and wherein the control module is configured to accept a communication signal transmitted from the personal control device upon verifying the control credential data.
12. The hospitality system of claim 11, wherein verifying the control credential data comprises comparing the control credential data to room credential data received by the control module from the enterprise control entity.
13. The hospitality system of claim 1, wherein the enterprise control entity comprises an internet-based interface configured to display connected device status data associated with the control module.
14. The hospitality system of claim 1, wherein the enterprise control entity is configured to transmit one or more information signals comprising guest accommodation data and room credential data to the control module.
15. The hospitality system of claim 1, wherein the enterprise control entity is configured to transmit one or more instructional signals to the control module, the one or more instructional signals corresponding to one or more connected device statuses associated with one or more of energy savings data, welcome environment data, and guest preference data.
16. The hospitality system of claim 1, wherein the enterprise control entity is configured to receive one or more information signals comprising guest accommodation data from an enterprise computing entity.
17. The hospitality system of claim 16, wherein the guest accommodation data comprises guest reservation data and room credential data.
18. The hospitality system of claim 1, wherein the control module is configured to erase guest accommodation data received from the enterprise control entity based at least in part on guest reservation data.
19. The hospitality system of claim 1, wherein the control module is configured to receive a communication signal from a connected door module associated with the hospitality environment, wherein the communication signal comprises a status signal corresponding to a door module battery charge level.
20. The hospitality system of claim 19, wherein the control module is configured to transmit the status signal corresponding to the door module battery charge level to the enterprise control entity.
21. A method for configuring a hospitality environment, the method comprising: receiving at a control module located in a hospitality environment a status signal corresponding to a connected device status associated with a connected device of at least one connected device located in the hospitality environment; updating a connected device status data at the control module to reflect at least the connected device status corresponding to the status signal received by the control module, wherein the connected device status data comprises data corresponding to a connected device status associated with each connected device of at least one connected device located in the hospitality environment; transmitting one or more communication signals from the control module; transmitting the connected device status data to an enterprise control entity; displaying at the enterprise control entity a connected device status indicator corresponding to the connected device status associated with the at least one connected device.
22. The method of claim 21, further comprising updating a connected device status associated with a connected device of at least one connected devices located in the hospitality environment in response to user input at a user interface located at the connected device.
23. The method of claim 21, further comprising: receiving at the control module a first instructional signal from one of the enterprise control entity, a local control device, and a personal control device, wherein the first instructional signal is associated with the connected device and the connected device status associated therewith; transmitting a second instructional signal from a control module to the connected device to the connected device with which the first instructional signal was associated via a connected device network, the connected device network comprising a closed area network; and updating at the connected device a connected device status of the connected device to the connected device status with which the first instructional signal was associated; wherein the control module is configured to communicate with the local control device and the personal control device via a client control network comprising a closed area network.
24. The method of claim 23, wherein an enterprise computing entity is configured to store application data and guest profile data, and communicate with an enterprise mobile application installed on the personal control device via an enterprise mobile application network; wherein the enterprise mobile application is configured to retrieve the application data and the guest profile data from the enterprise computing entity; and wherein the control module is configured to receive one or more communication signals from the personal control device via the enterprise mobile application.
25. The method of claim 24, further comprising verifying at the control module the control credential data, wherein the guest profile data comprises control credential data, wherein each of the communication signals transmitted to the control module from the personal control device comprises the control credential data, and wherein the control module is configured to accept a communication signal transmitted from the personal control device upon verifying the control credential data.
26. The method of claim 25, wherein verifying the control credential data comprises comparing the control credential data to room credential data received by the control module from the enterprise control entity.
27. The method of claim 21, wherein the control module is configured to communicate with a local control device and a personal control device via respective client control networks, wherein each of the client control networks comprises a wireless closed area network.
28. The method of claim 27, wherein the control module is configured to communicate with a personal control device via a first client control network, and with a local control device via a second client control network; wherein the first client control network comprises a Bluetooth Low Energy (BLE) network and the second client control network comprises an infrared (IR) network.
29. The method of claim 21, wherein the control module is configured to transmit one or more communication signals to each of the at least one connected devices, the enterprise control entity, and the personal control device.
30. The method of claim 29, wherein the control module is configured to transmit a content signal to at least one of the at least one connected devices.
31. The method of claim 21, wherein each of the at least one connected devices is configured to communicate with the control module via a respective connected device network, wherein each of the connected device networks comprises a closed area network.
32. The method of claim 21, wherein a communication signal comprises one or more of a status signal, an instructional signal, an information signal, a content signal, and a notice signal.
33. The method of claim 21, wherein the enterprise control entity comprises an internet- based interface configured to display connected device status data associated with the control module.
34. The method of claim 21, further comprising receiving at the control module one or more information signals comprising guest accommodation data and room credential data from the enterprise control entity.
35. The method of claim 21, further comprising receiving at the control module one or more instructional signals from the enterprise control entity, the one or more instructional signals corresponding to one or more connected device statuses associated with one or more of energy savings data, welcome environment data, and guest preference data.
36. The method of claim 21, wherein the enterprise control entity is configured to receive one or more information signals comprising guest accommodation data from an enterprise computing entity.
37. The method of claim 36, wherein the guest accommodation data comprises guest reservation data and room credential data.
38. The method of claim 21, further comprising erasing guest accommodation data received from the enterprise control entity and stored at the control module based at least in part on guest reservation data.
39. The method of claim 21, further comprising: receiving at the control module a status signal from a connected door module associated with the hospitality environment, the status signal corresponding to the door module battery charge level; transmitting data corresponding to the status signal to the enterprise control entity.
40. A hospitality system for configuring a plurality of hospitality environments, the system comprising: an enterprise control entity; a plurality of hospitality environments, at least one of the hospitality environments comprising: at least one connected device configurable in at least two connected device statuses; at least one local control device; and a control module located in the hospitality environment configured to receive one or more communication signals from each of the enterprise control entity, a local control device, and a personal control device; wherein the control module is further configured to receive one or more communication signals from each of the at least one connected device via a connected device network; and wherein the control module is further configured to receive one or more communication signals from the local control device and the personal control device via respective client control networks; wherein the plurality of hospitality environments comprises at least one connected device respectively associated with the at least one hospitality environment; wherein the of the at least one hospitality environment comprises at least one local control device respectively associated with the at least hospitality environment; wherein the at least one hospitality environment comprises at least one control module respectively associated with the at least one hospitality environment; wherein the enterprise control entity is configured to transmit one or more communication signals to each of the at least one control modules such that the enterprise control entity can control each of the at least one connected devices; wherein each of the at least one control modules is configured to receive one or more communication signals from a local control device of the associated hospitality environment and a personal control device associated with the same associated hospitality environment via respective client control networks, each client control network comprising a closed area network; and wherein each of the at least one control modules is configured to receive one or more communication signals from a local control device of the associated hospitality environment and a personal control device associated with the same associate hospitality environment such that the local control device of the same hospitality environment, the personal control device associated with the same hospitality environment, and the enterprise control entity can interchangeably and independently control the at least one connected device of the same hospitality environment.
41. The hospitality system of claim 40, wherein at least one of the control modules is configured to communicate with a personal control device associated with the same hospitality environment via a respective first client control network, and a local control device of the same hospitality environment via a respective second client control network; wherein the respective first client control network comprises a Bluetooth Low Energy (BLE) communication network and the second client control network comprises an infrared (IR) communication network.
42. The hospitality system of claim 40, wherein each of the at least one control modules is configured to transmit a content signal to at least one of the connected devices of the same hospitality environment.
43. The hospitality system of claim 40, wherein each of the at least one control modules is configured to transmit connected device status data to the enterprise control entity.
44. The hospitality system of claim 40, wherein each of the at least one control modules is configured to transmit a notice signal in response to receiving a status signal from a connected device of the at least one connected devices.
45. The hospitality system of claim 40, wherein each connected device is configured to communicate with a control module of the same hospitality environment via a respective connected device network, wherein each of the connected device networks comprises a closed area network.
46. The hospitality system of claim 40, wherein a communication signal comprises one or more of a status signal, an instructional signal, an information signal, a content signal, and a notice signal.
47. The hospitality system of claim 40, wherein the enterprise control entity is configured to display a connected device status indicator corresponding to a connected device status associated with at least one of the plurality of connected devices.
48. The hospitality system of claim 40, wherein an enterprise computing entity is configured to store application data and guest profile data, and communicate with an enterprise mobile application installed on the personal control device via an enterprise mobile application network; wherein the enterprise mobile application is configured to retrieve the application data and the guest profile data from the enterprise computing entity; and wherein each of the control modules is configured to receive one or more communication signals from the personal control device associated with the same hospitality environment via the enterprise mobile application.
49. The hospitality system of claim 48, wherein the guest profile data comprises control credential data, wherein each communication signal transmitted to a control module from a personal control device of the same hospitality environment comprises the control credential data, and wherein the control module is configured to accept a communication signal transmitted from a personal control device upon verifying the control credential data.
50. The hospitality system of claim 49, wherein verifying the control credential data comprises comparing the control credential data to room credential data received by the control module from the enterprise control entity.
51. The hospitality system of claim 40, wherein the enterprise control entity comprises an internet-based interface configured to display connected device status data associated with at least one control module of the plurality of control modules.
52. The hospitality system of claim 40, wherein the enterprise control entity is configured to transmit one or more instructional signals to at least one control module via a respective enterprise control network, the one or more instructional signals corresponding to one or more connected device statuses associated with guest preference data.
53. The hospitality system of claim 40, wherein the enterprise control entity is configured to transmit one or more information signals comprising guest accommodation data and room credential data to at least one control module via a respective enterprise control network.
54. The hospitality system of claim 40, wherein the enterprise control entity is configured to transmit one or more instructional signals to the at least one control modules via a respective enterprise control network, the one or more instructional signals corresponding to one or more connected device statuses associated with one or more of energy savings data, welcome environment data, and guest preference data.
55. The hospitality system of claim 40, wherein the enterprise control entity is configured to receive one or more information signals comprising guest accommodation data from an enterprise computing entity.
56. The hospitality system of claim 55, wherein the guest accommodation data comprises guest reservation data and room credential data.
57. The hospitality system of claim 56, wherein at least one control module is configured to erase the guest accommodation data received from the enterprise control entity based at least in part on guest reservation data.
58. The hospitality system of claim 40, wherein each hospitality environment comprises a connected door module, and wherein at least one control module is configured to receive a status signal corresponding to a door module battery charge level from a connected door module of the same hospitality environment.
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| PCT/US2019/053840 WO2021066802A1 (en) | 2019-09-30 | 2019-09-30 | Hospitality system and method for configuring hospitality environments |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| GB202206099D0 GB202206099D0 (en) | 2022-06-08 |
| GB2603870A true GB2603870A (en) | 2022-08-17 |
Family
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Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| GB2206099.0A Pending GB2603870A (en) | 2019-09-30 | 2019-09-30 | Hospitality system and method for configuring hospitality environments |
Country Status (2)
| Country | Link |
|---|---|
| GB (1) | GB2603870A (en) |
| WO (1) | WO2021066802A1 (en) |
Families Citing this family (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN115242570A (en) * | 2021-04-23 | 2022-10-25 | 青岛海信移动通信技术股份有限公司 | Electronic equipment, network distribution method and system |
Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US20110298596A1 (en) * | 2010-06-07 | 2011-12-08 | Warrick Peter | Method of operating one or more controllable devices in dependence upon commands received from a mobile device and system controller thereof |
| US20180077025A1 (en) * | 2016-09-12 | 2018-03-15 | Edward Linn Helvey | Remotely assigned, bandwidth-limiting internet access apparatus and method |
| WO2019006179A1 (en) * | 2017-06-28 | 2019-01-03 | ATOM, Inc. | Customizing hotel, timeshare, and rental property guest experiences using internet of things devices |
-
2019
- 2019-09-30 GB GB2206099.0A patent/GB2603870A/en active Pending
- 2019-09-30 WO PCT/US2019/053840 patent/WO2021066802A1/en active Application Filing
Patent Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US20110298596A1 (en) * | 2010-06-07 | 2011-12-08 | Warrick Peter | Method of operating one or more controllable devices in dependence upon commands received from a mobile device and system controller thereof |
| US20180077025A1 (en) * | 2016-09-12 | 2018-03-15 | Edward Linn Helvey | Remotely assigned, bandwidth-limiting internet access apparatus and method |
| WO2019006179A1 (en) * | 2017-06-28 | 2019-01-03 | ATOM, Inc. | Customizing hotel, timeshare, and rental property guest experiences using internet of things devices |
Also Published As
| Publication number | Publication date |
|---|---|
| WO2021066802A1 (en) | 2021-04-08 |
| GB202206099D0 (en) | 2022-06-08 |
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