GB2542821B - Call recording - Google Patents

Call recording Download PDF

Info

Publication number
GB2542821B
GB2542821B GB1517304.0A GB201517304A GB2542821B GB 2542821 B GB2542821 B GB 2542821B GB 201517304 A GB201517304 A GB 201517304A GB 2542821 B GB2542821 B GB 2542821B
Authority
GB
United Kingdom
Prior art keywords
call recording
call
recording
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Active
Application number
GB1517304.0A
Other versions
GB201517304D0 (en
GB2542821A (en
Inventor
Davis Andrew
Claxton Robert
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
British Telecommunications PLC
Original Assignee
British Telecommunications PLC
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by British Telecommunications PLC filed Critical British Telecommunications PLC
Priority to GB1517304.0A priority Critical patent/GB2542821B/en
Publication of GB201517304D0 publication Critical patent/GB201517304D0/en
Publication of GB2542821A publication Critical patent/GB2542821A/en
Application granted granted Critical
Publication of GB2542821B publication Critical patent/GB2542821B/en
Active legal-status Critical Current
Anticipated expiration legal-status Critical

Links

Classifications

    • G—PHYSICS
    • G10—MUSICAL INSTRUMENTS; ACOUSTICS
    • G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L19/00—Speech or audio signals analysis-synthesis techniques for redundancy reduction, e.g. in vocoders; Coding or decoding of speech or audio signals, using source filter models or psychoacoustic analysis
    • G10L19/018—Audio watermarking, i.e. embedding inaudible data in the audio signal
    • G—PHYSICS
    • G10—MUSICAL INSTRUMENTS; ACOUSTICS
    • G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L17/00—Speaker identification or verification techniques
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42221—Conversation recording systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/56—Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities
    • H04M3/568—Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities audio processing specific to telephonic conferencing, e.g. spatial distribution, mixing of participants
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/41—Electronic components, circuits, software, systems or apparatus used in telephone systems using speaker recognition
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/30—Aspects of automatic or semi-automatic exchanges related to audio recordings in general
    • H04M2203/303—Marking

Landscapes

  • Engineering & Computer Science (AREA)
  • Multimedia (AREA)
  • Signal Processing (AREA)
  • Health & Medical Sciences (AREA)
  • Audiology, Speech & Language Pathology (AREA)
  • Human Computer Interaction (AREA)
  • Physics & Mathematics (AREA)
  • Acoustics & Sound (AREA)
  • Computational Linguistics (AREA)
  • Business, Economics & Management (AREA)
  • Marketing (AREA)
  • Telephonic Communication Services (AREA)
GB1517304.0A 2015-09-30 2015-09-30 Call recording Active GB2542821B (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
GB1517304.0A GB2542821B (en) 2015-09-30 2015-09-30 Call recording

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
GB1517304.0A GB2542821B (en) 2015-09-30 2015-09-30 Call recording

Publications (3)

Publication Number Publication Date
GB201517304D0 GB201517304D0 (en) 2015-11-11
GB2542821A GB2542821A (en) 2017-04-05
GB2542821B true GB2542821B (en) 2020-04-08

Family

ID=54544358

Family Applications (1)

Application Number Title Priority Date Filing Date
GB1517304.0A Active GB2542821B (en) 2015-09-30 2015-09-30 Call recording

Country Status (1)

Country Link
GB (1) GB2542821B (en)

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN108492830B (en) * 2018-03-28 2020-08-14 深圳市声扬科技有限公司 Voiceprint recognition method and device, computer equipment and storage medium

Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
GB2452021A (en) * 2007-07-19 2009-02-25 Vodafone Plc Identifying Conference Callers in Telecommunication Networks
US20100316232A1 (en) * 2009-06-16 2010-12-16 Microsoft Corporation Spatial Audio for Audio Conferencing

Patent Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
GB2452021A (en) * 2007-07-19 2009-02-25 Vodafone Plc Identifying Conference Callers in Telecommunication Networks
US20100316232A1 (en) * 2009-06-16 2010-12-16 Microsoft Corporation Spatial Audio for Audio Conferencing

Also Published As

Publication number Publication date
GB201517304D0 (en) 2015-11-11
GB2542821A (en) 2017-04-05

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