GB2337176B - Communications system and method - Google Patents

Communications system and method

Info

Publication number
GB2337176B
GB2337176B GB9809601A GB9809601A GB2337176B GB 2337176 B GB2337176 B GB 2337176B GB 9809601 A GB9809601 A GB 9809601A GB 9809601 A GB9809601 A GB 9809601A GB 2337176 B GB2337176 B GB 2337176B
Authority
GB
United Kingdom
Prior art keywords
communications system
communications
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Lifetime
Application number
GB9809601A
Other versions
GB2337176A (en
GB9809601D0 (en
Inventor
Deborah L Pinard
Eliana M O Peres
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Microsemi Semiconductor ULC
Mitel Knowledge Corp
Original Assignee
Mitel Knowledge Corp
Mitel Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Mitel Knowledge Corp, Mitel Corp filed Critical Mitel Knowledge Corp
Priority to GB9809601A priority Critical patent/GB2337176B/en
Priority to GB0319237A priority patent/GB2389994B/en
Publication of GB9809601D0 publication Critical patent/GB9809601D0/en
Priority to CA 2270820 priority patent/CA2270820C/en
Priority to US09/305,873 priority patent/US6675194B1/en
Priority to DE1999120692 priority patent/DE19920692B4/en
Publication of GB2337176A publication Critical patent/GB2337176A/en
Application granted granted Critical
Publication of GB2337176B publication Critical patent/GB2337176B/en
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/42—Circuit arrangements for indirect selecting controlled by common circuits, e.g. register controller, marker
    • H04Q3/54—Circuit arrangements for indirect selecting controlled by common circuits, e.g. register controller, marker in which the logic circuitry controlling the exchange is centralised
    • H04Q3/545—Circuit arrangements for indirect selecting controlled by common circuits, e.g. register controller, marker in which the logic circuitry controlling the exchange is centralised using a stored programme
    • H04Q3/54508—Configuration, initialisation
    • H04Q3/54525—Features introduction
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/42—Circuit arrangements for indirect selecting controlled by common circuits, e.g. register controller, marker
    • H04Q3/54—Circuit arrangements for indirect selecting controlled by common circuits, e.g. register controller, marker in which the logic circuitry controlling the exchange is centralised
    • H04Q3/545—Circuit arrangements for indirect selecting controlled by common circuits, e.g. register controller, marker in which the logic circuitry controlling the exchange is centralised using a stored programme
    • H04Q3/54575—Software application
    • H04Q3/54583—Software development, e.g. procedural, object oriented, software generation, software testing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/1305—Software aspects
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13057—Object-oriented software
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13096—Digital apparatus individually associated with a subscriber line, digital line circuits
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13175—Graphical user interface [GUI], WWW interface, visual indication
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13176—Common channel signaling, CCS7
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13179—Fax, still picture
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/1318—Ringing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13204—Protocols
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/1324—Conference call
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/1326—Consultation call, broker's call, call hold, toggling
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13292—Time division multiplexing, TDM
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13349—Network management
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13377—Recorded announcement
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13389—LAN, internet
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13405—Dual frequency signaling, DTMF
GB9809601A 1998-05-05 1998-05-05 Communications system and method Expired - Lifetime GB2337176B (en)

Priority Applications (5)

Application Number Priority Date Filing Date Title
GB9809601A GB2337176B (en) 1998-05-05 1998-05-05 Communications system and method
GB0319237A GB2389994B (en) 1998-05-05 1998-05-05 Communications system and method
CA 2270820 CA2270820C (en) 1998-05-05 1999-05-03 Communications system and method
US09/305,873 US6675194B1 (en) 1998-05-05 1999-05-05 Handling different communications types by using agents to implement communication goal commands
DE1999120692 DE19920692B4 (en) 1998-05-05 1999-05-05 Communication system and method

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
GB9809601A GB2337176B (en) 1998-05-05 1998-05-05 Communications system and method

Publications (3)

Publication Number Publication Date
GB9809601D0 GB9809601D0 (en) 1998-07-01
GB2337176A GB2337176A (en) 1999-11-10
GB2337176B true GB2337176B (en) 2003-12-24

Family

ID=10831495

Family Applications (2)

Application Number Title Priority Date Filing Date
GB0319237A Expired - Lifetime GB2389994B (en) 1998-05-05 1998-05-05 Communications system and method
GB9809601A Expired - Lifetime GB2337176B (en) 1998-05-05 1998-05-05 Communications system and method

Family Applications Before (1)

Application Number Title Priority Date Filing Date
GB0319237A Expired - Lifetime GB2389994B (en) 1998-05-05 1998-05-05 Communications system and method

Country Status (3)

Country Link
CA (1) CA2270820C (en)
DE (1) DE19920692B4 (en)
GB (2) GB2389994B (en)

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6968368B2 (en) * 2001-09-28 2005-11-22 Rockwell Electronic Commerce Technologies, Llc Streaming announcements to agents of an ACD

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO1987001541A1 (en) * 1985-08-28 1987-03-12 Jose Manuel Soto Distributed switching telecommunications system
GB2289598A (en) * 1994-03-15 1995-11-22 Mitel Corp Adaptive communication system
GB2311188A (en) * 1996-03-11 1997-09-17 Mitel Corp Call routing
GB2328831A (en) * 1997-08-26 1999-03-03 Mitel Corp Dynamic alteration of communication group assignments as user roles change

Family Cites Families (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4837798A (en) * 1986-06-02 1989-06-06 American Telephone And Telegraph Company Communication system having unified messaging

Patent Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO1987001541A1 (en) * 1985-08-28 1987-03-12 Jose Manuel Soto Distributed switching telecommunications system
GB2289598A (en) * 1994-03-15 1995-11-22 Mitel Corp Adaptive communication system
US5638494A (en) * 1994-03-15 1997-06-10 Mitel Corporation Adaptive communication system
GB2311188A (en) * 1996-03-11 1997-09-17 Mitel Corp Call routing
GB2328831A (en) * 1997-08-26 1999-03-03 Mitel Corp Dynamic alteration of communication group assignments as user roles change

Also Published As

Publication number Publication date
GB2337176A (en) 1999-11-10
GB2389994A (en) 2003-12-24
DE19920692B4 (en) 2007-03-15
GB0319237D0 (en) 2003-09-17
GB2389994B (en) 2004-02-11
CA2270820A1 (en) 1999-11-05
DE19920692A1 (en) 1999-11-11
CA2270820C (en) 2004-07-20
GB9809601D0 (en) 1998-07-01

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Legal Events

Date Code Title Description
732E Amendments to the register in respect of changes of name or changes affecting rights (sect. 32/1977)
732E Amendments to the register in respect of changes of name or changes affecting rights (sect. 32/1977)
PE20 Patent expired after termination of 20 years

Expiry date: 20180504