GB2249694B - Transparent caller interactive attendant bypass system - Google Patents

Transparent caller interactive attendant bypass system

Info

Publication number
GB2249694B
GB2249694B GB9116678A GB9116678A GB2249694B GB 2249694 B GB2249694 B GB 2249694B GB 9116678 A GB9116678 A GB 9116678A GB 9116678 A GB9116678 A GB 9116678A GB 2249694 B GB2249694 B GB 2249694B
Authority
GB
United Kingdom
Prior art keywords
transparent
bypass system
attendant
caller
caller interactive
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Fee Related
Application number
GB9116678A
Other versions
GB9116678D0 (en
GB2249694A (en
Inventor
Jack E Caveney
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Panduit Corp
Original Assignee
Panduit Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Panduit Corp filed Critical Panduit Corp
Publication of GB9116678D0 publication Critical patent/GB9116678D0/en
Publication of GB2249694A publication Critical patent/GB2249694A/en
Application granted granted Critical
Publication of GB2249694B publication Critical patent/GB2249694B/en
Anticipated expiration legal-status Critical
Expired - Fee Related legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42314—Systems providing special services or facilities to subscribers in private branch exchanges
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/527—Centralised call answering arrangements not requiring operator intervention
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/02—Calling substations, e.g. by ringing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/46—Arrangements for calling a number of substations in a predetermined sequence until an answer is obtained
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/58—Arrangements providing connection between main exchange and sub-exchange or satellite
    • H04Q3/62—Arrangements providing connection between main exchange and sub-exchange or satellite for connecting to private branch exchanges
    • H04Q3/625—Arrangements in the private branch exchange
GB9116678A 1990-08-27 1991-08-02 Transparent caller interactive attendant bypass system Expired - Fee Related GB2249694B (en)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
US57342390A 1990-08-27 1990-08-27

Publications (3)

Publication Number Publication Date
GB9116678D0 GB9116678D0 (en) 1991-09-18
GB2249694A GB2249694A (en) 1992-05-13
GB2249694B true GB2249694B (en) 1994-09-21

Family

ID=24291938

Family Applications (1)

Application Number Title Priority Date Filing Date
GB9116678A Expired - Fee Related GB2249694B (en) 1990-08-27 1991-08-02 Transparent caller interactive attendant bypass system

Country Status (4)

Country Link
JP (1) JPH04245842A (en)
DE (1) DE4127966A1 (en)
FR (1) FR2667751B1 (en)
GB (1) GB2249694B (en)

Families Citing this family (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN101848220A (en) * 2010-05-12 2010-09-29 中兴通讯股份有限公司 Method for realizing one-time dialing of switchboard and extension and audio conference service system
CN102801877B (en) * 2012-05-23 2015-02-18 任峰 Interactive voice response (IVR)-free virtual switchboard service method and system

Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP0122354A2 (en) * 1983-04-13 1984-10-24 ELMEG GmbH Kommunikationstechnik Telephone exchange
US4629831A (en) * 1984-02-13 1986-12-16 Amtel Communications, Inc. Series connected interceptor
US4682354A (en) * 1984-12-04 1987-07-21 At&T Company Automatic call coverage for unattended PBX stations

Family Cites Families (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPS6084091A (en) * 1983-05-31 1985-05-13 Nec Corp Main wire incoming connection system
US4696028A (en) * 1984-03-26 1987-09-22 Dytel Corporation PBX Intercept and caller interactive attendant bypass system
US4653089A (en) * 1984-12-31 1987-03-24 Grigory Eydelman Personal telephone adapter
NL8503533A (en) * 1985-12-20 1987-07-16 Hans Jan Pieter Kolk Automatic telephone calling and connection system for PBX - operates via public telephone using coded acoustic signal network but need no manual operator

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP0122354A2 (en) * 1983-04-13 1984-10-24 ELMEG GmbH Kommunikationstechnik Telephone exchange
US4629831A (en) * 1984-02-13 1986-12-16 Amtel Communications, Inc. Series connected interceptor
US4682354A (en) * 1984-12-04 1987-07-21 At&T Company Automatic call coverage for unattended PBX stations

Also Published As

Publication number Publication date
FR2667751A1 (en) 1992-04-10
GB9116678D0 (en) 1991-09-18
DE4127966A1 (en) 1992-06-25
GB2249694A (en) 1992-05-13
FR2667751B1 (en) 1994-09-30
JPH04245842A (en) 1992-09-02

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Legal Events

Date Code Title Description
PCNP Patent ceased through non-payment of renewal fee

Effective date: 20100802