GB201005546D0 - Computer telephony - Google Patents
Computer telephonyInfo
- Publication number
- GB201005546D0 GB201005546D0 GBGB1005546.5A GB201005546A GB201005546D0 GB 201005546 D0 GB201005546 D0 GB 201005546D0 GB 201005546 A GB201005546 A GB 201005546A GB 201005546 D0 GB201005546 D0 GB 201005546D0
- Authority
- GB
- United Kingdom
- Prior art keywords
- computer telephony
- telephony
- computer
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Withdrawn
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42314—Systems providing special services or facilities to subscribers in private branch exchanges
- H04M3/42323—PBX's with CTI arrangements
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
- H04M3/5183—Call or contact centers with computer-telephony arrangements
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
- H04M3/523—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing with call distribution or queueing
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2203/00—Aspects of automatic or semi-automatic exchanges
- H04M2203/60—Aspects of automatic or semi-automatic exchanges related to security aspects in telephonic communication systems
- H04M2203/6018—Subscriber or terminal logon/logoff
Landscapes
- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Business, Economics & Management (AREA)
- Marketing (AREA)
- Telephonic Communication Services (AREA)
Priority Applications (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
GB1005546A GB2479189A (en) | 2010-04-01 | 2010-04-01 | A computer terminal controlling through a computer-telephony controller operation of first and second communication terminals using the same label value. |
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
GB1005546A GB2479189A (en) | 2010-04-01 | 2010-04-01 | A computer terminal controlling through a computer-telephony controller operation of first and second communication terminals using the same label value. |
Publications (2)
Publication Number | Publication Date |
---|---|
GB201005546D0 true GB201005546D0 (en) | 2010-05-19 |
GB2479189A GB2479189A (en) | 2011-10-05 |
Family
ID=42228769
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
GB1005546A Withdrawn GB2479189A (en) | 2010-04-01 | 2010-04-01 | A computer terminal controlling through a computer-telephony controller operation of first and second communication terminals using the same label value. |
Country Status (1)
Country | Link |
---|---|
GB (1) | GB2479189A (en) |
Family Cites Families (6)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
DE69943237D1 (en) * | 1998-03-31 | 2011-04-14 | British Telecomm Public Ltd Co | CERTIFIED TELEPHONE INTEGRATION |
US20040066926A1 (en) * | 2001-03-20 | 2004-04-08 | Brockbank Robert G | Computer telephony integration |
GB0428538D0 (en) * | 2004-12-31 | 2005-02-09 | British Telecomm | Computer telephony integration |
EP1974536A1 (en) * | 2005-12-02 | 2008-10-01 | British Telecommunications Public Limited Company | Computer telephony system |
EP1838076A1 (en) * | 2006-03-24 | 2007-09-26 | BRITISH TELECOMMUNICATIONS public limited company | Computer telephony system, method and server |
EP1838077A1 (en) * | 2006-03-24 | 2007-09-26 | British Telecommunications Public Limited Company | Computer telephony system, method and server |
-
2010
- 2010-04-01 GB GB1005546A patent/GB2479189A/en not_active Withdrawn
Also Published As
Publication number | Publication date |
---|---|
GB2479189A (en) | 2011-10-05 |
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Legal Events
Date | Code | Title | Description |
---|---|---|---|
WAP | Application withdrawn, taken to be withdrawn or refused ** after publication under section 16(1) |