GB0802645D0 - Processing telephone calls - Google Patents
Processing telephone callsInfo
- Publication number
- GB0802645D0 GB0802645D0 GBGB0802645.2A GB0802645A GB0802645D0 GB 0802645 D0 GB0802645 D0 GB 0802645D0 GB 0802645 A GB0802645 A GB 0802645A GB 0802645 D0 GB0802645 D0 GB 0802645D0
- Authority
- GB
- United Kingdom
- Prior art keywords
- telephone calls
- processing telephone
- processing
- calls
- telephone
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Ceased
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M7/00—Arrangements for interconnection between switching centres
- H04M7/0024—Services and arrangements where telephone services are combined with data services
- H04M7/0033—Notification or handling of incoming calls by a computer
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/1066—Session management
- H04L65/1101—Session protocols
- H04L65/1104—Session initiation protocol [SIP]
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
- H04M3/5183—Call or contact centers with computer-telephony arrangements
Priority Applications (3)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
GBGB0802645.2A GB0802645D0 (en) | 2008-02-13 | 2008-02-13 | Processing telephone calls |
EP09709920A EP2253129A2 (en) | 2008-02-13 | 2009-02-13 | Processing telephone calls |
PCT/EP2009/051736 WO2009101191A2 (en) | 2008-02-13 | 2009-02-13 | Control of supplementary services such as call hold for sip phones via pc |
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
GBGB0802645.2A GB0802645D0 (en) | 2008-02-13 | 2008-02-13 | Processing telephone calls |
Publications (1)
Publication Number | Publication Date |
---|---|
GB0802645D0 true GB0802645D0 (en) | 2008-03-19 |
Family
ID=39247575
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
GBGB0802645.2A Ceased GB0802645D0 (en) | 2008-02-13 | 2008-02-13 | Processing telephone calls |
Country Status (3)
Country | Link |
---|---|
EP (1) | EP2253129A2 (en) |
GB (1) | GB0802645D0 (en) |
WO (1) | WO2009101191A2 (en) |
Family Cites Families (5)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US8180034B2 (en) * | 2001-07-27 | 2012-05-15 | Alcatel Lucent | Apparatus, and associated method, for a CTI-enabled SIP-phone |
US7852859B2 (en) * | 2002-12-31 | 2010-12-14 | Alcatel Lucent | System and method for interfacing legacy IP-PBX systems to SIP networks |
US20050141692A1 (en) * | 2003-10-01 | 2005-06-30 | Mark Scherer | Computer-telephony integration (CTI) system for controlling an automatic call distribution system using a bidirectional CTI model |
US20050123117A1 (en) * | 2003-10-16 | 2005-06-09 | Stockdale Robert S. | Method for providing third-party call control reuse of telephony features |
US7899168B2 (en) * | 2005-08-31 | 2011-03-01 | Microsoft Corporation | Controlling or monitoring PBX phone from multiple PC endpoints |
-
2008
- 2008-02-13 GB GBGB0802645.2A patent/GB0802645D0/en not_active Ceased
-
2009
- 2009-02-13 EP EP09709920A patent/EP2253129A2/en not_active Withdrawn
- 2009-02-13 WO PCT/EP2009/051736 patent/WO2009101191A2/en active Application Filing
Also Published As
Publication number | Publication date |
---|---|
WO2009101191A3 (en) | 2009-10-08 |
EP2253129A2 (en) | 2010-11-24 |
WO2009101191A2 (en) | 2009-08-20 |
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Legal Events
Date | Code | Title | Description |
---|---|---|---|
AT | Applications terminated before publication under section 16(1) |