GB0601365D0 - Service request device, service request reception device, and service request and acknowledgement system - Google Patents

Service request device, service request reception device, and service request and acknowledgement system

Info

Publication number
GB0601365D0
GB0601365D0 GBGB0601365.0A GB0601365A GB0601365D0 GB 0601365 D0 GB0601365 D0 GB 0601365D0 GB 0601365 A GB0601365 A GB 0601365A GB 0601365 D0 GB0601365 D0 GB 0601365D0
Authority
GB
United Kingdom
Prior art keywords
request
service request
service
network
reception
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
GBGB0601365.0A
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
SERVICE ALERT Ltd
Original Assignee
SERVICE ALERT Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by SERVICE ALERT Ltd filed Critical SERVICE ALERT Ltd
Priority to GBGB0601365.0A priority Critical patent/GB0601365D0/en
Publication of GB0601365D0 publication Critical patent/GB0601365D0/en
Priority to GB0616846A priority patent/GB2434474A/en
Priority to PCT/GB2007/000242 priority patent/WO2007085826A1/en
Ceased legal-status Critical Current

Links

Classifications

    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B5/00—Visible signalling systems, e.g. personal calling systems, remote indication of seats occupied
    • G08B5/22—Visible signalling systems, e.g. personal calling systems, remote indication of seats occupied using electric transmission; using electromagnetic transmission
    • G08B5/222—Personal calling arrangements or devices, i.e. paging systems
    • G08B5/223—Personal calling arrangements or devices, i.e. paging systems using wireless transmission
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0601—Electronic shopping [e-shopping]
    • G06Q30/0603—Catalogue ordering
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G06Q50/12—Hotels or restaurants
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04B—TRANSMISSION
    • H04B5/00—Near-field transmission systems, e.g. inductive or capacitive transmission systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/01—Protocols
    • H04L67/12—Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks

Landscapes

  • Business, Economics & Management (AREA)
  • Engineering & Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • General Physics & Mathematics (AREA)
  • Tourism & Hospitality (AREA)
  • Health & Medical Sciences (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • Strategic Management (AREA)
  • Finance (AREA)
  • General Business, Economics & Management (AREA)
  • Accounting & Taxation (AREA)
  • Theoretical Computer Science (AREA)
  • General Health & Medical Sciences (AREA)
  • Signal Processing (AREA)
  • Electromagnetism (AREA)
  • Development Economics (AREA)
  • Human Resources & Organizations (AREA)
  • Primary Health Care (AREA)
  • Computing Systems (AREA)
  • Medical Informatics (AREA)
  • Mobile Radio Communication Systems (AREA)

Abstract

A service request system (10) for use in e.g. a restaurant to request a service from waiting staff comprises several service request devices (22) and at least one service request reception device (24). A service request device (22) comprises service request means e.g. buttons, acknowledgement indication means e.g. lights, and transceiver means. The transceiver means is operable as part of a wireless communication network preferably operating in a license-free area of a communications spectrum. The network has a plurality of request nodes (12) and at least one reception node (14), each request node (12) comprising an associated service request device (22), and the or each reception node (14) comprising an associated service request reception device (24). The reception device (24) includes service request reception means, request acknowledgement means, and transceiver means operable as part of the network. The reception device (24) may be a personal digital assistant (PDA). The wireless transmission protocol may be configured to use a minimum number of bits. Each request device may be configured so as to relay requests from other devices in the network. A request for service is placed using a service request device (22), is transmitted via the wireless network to a service request reception device (24), is acknowledged either automatically or by a user of the reception device (24), and the acknowledgement is transmitted back to the requesting device (22), which indicates acknowledgement of the request accordingly. An ID of the request device (22) and of the service requested may form part of the request signal. Data regarding requested services may be sent for processing by local (16) or remote (18) processing means via a network (26).
GBGB0601365.0A 2006-01-24 2006-01-24 Service request device, service request reception device, and service request and acknowledgement system Ceased GB0601365D0 (en)

Priority Applications (3)

Application Number Priority Date Filing Date Title
GBGB0601365.0A GB0601365D0 (en) 2006-01-24 2006-01-24 Service request device, service request reception device, and service request and acknowledgement system
GB0616846A GB2434474A (en) 2006-01-24 2006-08-25 Wireless service request system
PCT/GB2007/000242 WO2007085826A1 (en) 2006-01-24 2007-01-24 Service request device, service request reception device, and service request and acknowledgement system

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
GBGB0601365.0A GB0601365D0 (en) 2006-01-24 2006-01-24 Service request device, service request reception device, and service request and acknowledgement system

Publications (1)

Publication Number Publication Date
GB0601365D0 true GB0601365D0 (en) 2006-03-01

Family

ID=36010828

Family Applications (2)

Application Number Title Priority Date Filing Date
GBGB0601365.0A Ceased GB0601365D0 (en) 2006-01-24 2006-01-24 Service request device, service request reception device, and service request and acknowledgement system
GB0616846A Withdrawn GB2434474A (en) 2006-01-24 2006-08-25 Wireless service request system

Family Applications After (1)

Application Number Title Priority Date Filing Date
GB0616846A Withdrawn GB2434474A (en) 2006-01-24 2006-08-25 Wireless service request system

Country Status (1)

Country Link
GB (2) GB0601365D0 (en)

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
ES2431438B1 (en) * 2012-05-23 2014-12-12 Francisco Javier ESPERANTE ALMALLO Warning system for customer or consumer service

Family Cites Families (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CA2248440A1 (en) * 1998-04-09 1999-10-09 Richard Hoptroff Service request communication system
US20030088469A1 (en) * 2000-05-08 2003-05-08 Richard Leifer Restaurant management system
US20030182209A1 (en) * 2002-03-25 2003-09-25 Li Ge Electronic restaurant service management system

Also Published As

Publication number Publication date
GB2434474A (en) 2007-07-25
GB0616846D0 (en) 2006-10-04

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Legal Events

Date Code Title Description
AT Applications terminated before publication under section 16(1)